Connecting call issues - T-Mobile Samsung Galaxy S6 Edge

Just got this phone yesterday and I'm having an issue with phone calls.
When someone calls me and I pickup, both parties cannot hear each other. There's complete silence. I would have to hang up and call again or vice versa. Then the phone call goes through on the second time. It already happened 3 times on 3 separate occasions.
Has this happened to anyone else?
Sent from my SM-G925T using XDA Free mobile app

After doing more research, it seems the issue is with VoLTE. I will disable the feature and report back.

Related

[Q] lagging in phone call/ receive

i am running xdandroid froyo 2.2 frx07 in my tp2.
just wondering did anyone experience the condition as what i meet.
i use the phone of my friend right beside me to make call to myself. i can listen from his phone the tone of calling... however my own phone did not ring and nothing was happened for about 20 seconds; after that then only my phone start ringing (some time a missed call alert came out).....
the same thing happen when i make call, my phone doesn't have tone of calling; but my friend's phone already ringing....
did anyone have the same problem? how to solve it?
appreciate for the sharing.....
thanks
garf
I observed the same issue with incoming calls, but never noticed it for outgoing calls. I know when a call is about to come in, because my phone will just go black first, then I hear the ringtone about 3 seconds after, then the screen appears after 3-5 seconds so I get to pick up the call.
Sent from my MSM using the XDA mobile application powered by Tapatalk
FaluSeyi said:
I observed the same issue with incoming calls, but never noticed it for outgoing calls. I know when a call is about to come in, because my phone will just go black first, then I hear the ringtone about 3 seconds after, then the screen appears after 3-5 seconds so I get to pick up the call.
Sent from my MSM using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
Ditto. Incoming calls are difficult at best to answer, but outgoing is no problem whatsoever.
I am experiencing the same behavior, i gussed it is performance issue with the phone app, but this is exeteremly annoying, however, wont stop me from using this rom as my main phone. Wish there was a fix though
Sent from my MSM using XDA App
I had incoming call lag in winmo, wouldn't ring until the other person had heard like 3 rings. To be honest, I haven't really checked the delay since switching to xdandroid.
FWIW, I reduced the delay back in winmo days by lowering the slot cycle index. No idea if that change would carry over into android or not. Or even if the change is still intact for me since I've installed a vzw update since I did that. Don't care much lately either, some calls I prefer to miss

Some calls don't ring

Anybody have issues where some phone calls don't ring? For example, I had a missed call today that didn't ring and barely displayed on the screen long enough to notice and answer the call, and not even a minute after, somebody else called and the phone wrong with no problem. I've noticed this since I got the phone last week and wonder if I should exchange it if it's a faulty unit.
welcome to sprint.. i've had issues where the phone never rings and call goes directly to voicemail despite the phone showing full bars.. usually if someone calls a second time right after the phone rings
tft said:
welcome to sprint.. i've had issues where the phone never rings and call goes directly to voicemail despite the phone showing full bars.. usually if someone calls a second time right after the phone rings
Click to expand...
Click to collapse
I don't mean that. I'm use to not getting calls....I've been with Sprint since 2001. My issue is that my phone is actually getting the call, but there's no ring sound. I will have the phone right in front of me and somebody will call without any noice, and then somebody else will call shortly after and the ringtone sounds loudly.
noreboy said:
I don't mean that. I'm use to not getting calls....I've been with Sprint since 2001. My issue is that my phone is actually getting the call, but there's no ring sound. I will have the phone right in front of me and somebody will call without any noice, and then somebody else will call shortly after and the ringtone sounds loudly.
Click to expand...
Click to collapse
Im having this issues as well except mine will ring for less than 1 second then stop.. It does it more often on text messages
What ROM are you running? Do it have profiles?
Sent from my SPH-L710 using xda app-developers app

[Q] Terrible distorsion when using the 'phone' app

Hi, guys...
I started learning about rooting android phones from here.....amazing forum.
Anyway!
The problem I'm having is terrible audio distorsion(think of 8bit sound from the NES days) when making calls. Once every 6-7 calls are fine, but the rest of them are terrible. I have to note that this applies to sound coming out of either the earpiece OR through earphones.
When using Viber, things are fine. The same goes for Skype.
I read somewhere on this forum that the source of the problem is the satellite signal being too loud...lowering the device's volume does not solve the issue, of course.
Any tips on how one might solve this?
Thank you in advance!
U mean it happens one every 6 or 7 calls? Or vice versa?
Cos I have this distortion like at least one or twice every 6 to 7 calls,it only happens on cellular calls, nothing removes it but hanging up and re dialing
My friend's note 2 (exact same as mine) has this same problem, it's frustrating after a while.
If anyone knows anything more on this let us know please.
Thx
Sent from my GT-N7100 using xda premium
The thing stopped happening for now. Yay!
But it worked once every 6-7 calls. I had terrible distortion the rest of the time.
I'm still curious to have a solution for this...
It started happening again, on and off...and I notice it happening only when calling some people...

Microphone issues

I've been having microphone issues ever since I got my samsung gs3 a few weeks ago. People tell me that my phone sounds like it's on mute or that suddenly I'm faded away because people will say "hello? Are you still there?" Meanwhile I can still hear them fine. It happens on almost every phone call. However, when I use the speaker or my bluetooth headset then it works fine without problems. My phone is not on mute and I have turned of noise reduction and the option to mute phone when turning phone upside down.
Is this a known or common issue or does my phone need to be replaced through samsung warranty? I searched this forum and several other sites, but it doesn't seem like there is a fix.
Thanks.
Sent from my SGH-T999 using xda app-developers app

[Q] Problem Curing Calls - Mic

This annoying issue is really creating a big problem for me, even pushing me to switch to other company from Sony, of which I am a loyal user from last 6-7 years.
I had ION with this same problem, now i upgraded to ZL but again the same problem persist, problem is as below.
During Calls, mic suddenly stops working and i keep yelling 'hello'...'hello' but the other person can hardly hear me, I cut the call, try to call again,...and its working fine...again after some calls it happens again, this problem is sooooo random that I am not able to find a pattern..
I work in a telecom industry and have to use the very basic feature of any phone, that is "calling" very much and I just love Xperia phones,
I don't understand why the same problem is happening again with a very different phone.
One more thing, when I use my MW600 handsfree, it works all fine, problem is only when I use Phone Mic.
today I changed my Sim card and will check it it helps...
Is there anybody facing the same issue...any resolution, pls pls..help me.
Sorry, Pls read the title as - Problem During Calls - Mic
Sorry, Pls read the title as - Problem During Calls - Mic
Try disabling the noise supression option in settings> call settings menu
Sent from my C6502 using xda premium
gotoutpal said:
This annoying issue is really creating a big problem for me, even pushing me to switch to other company from Sony, of which I am a loyal user from last 6-7 years.
I had ION with this same problem, now i upgraded to ZL but again the same problem persist, problem is as below.
During Calls, mic suddenly stops working and i keep yelling 'hello'...'hello' but the other person can hardly hear me, I cut the call, try to call again,...and its working fine...again after some calls it happens again, this problem is sooooo random that I am not able to find a pattern..
I work in a telecom industry and have to use the very basic feature of any phone, that is "calling" very much and I just love Xperia phones,
I don't understand why the same problem is happening again with a very different phone.
One more thing, when I use my MW600 handsfree, it works all fine, problem is only when I use Phone Mic.
today I changed my Sim card and will check it it helps...
Is there anybody facing the same issue...any resolution, pls pls..help me.
Click to expand...
Click to collapse
Ya same here, many people have reported this.. got a phone worth 36000 RS cant even make proper calls. Today i am taking this to service. hope it will be repaired/replaced.
I've had this issue happen to me as well while I was using my Xperia T. It lasted a good 30 min, I was able to hear people but they couldn't hear me even after several reboots and a factory reset. The problem went away on it's own, I have no idea what provoked it or how it got fixed. Now I use the Xperia ZL and still haven't encountered this problem. :fingers-crossed:
Crash338 said:
I've had this issue happen to me as well while I was using my Xperia T. It lasted a good 30 min, I was able to hear people but they couldn't hear me even after several reboots and a factory reset. The problem went away on it's own, I have no idea what provoked it or how it got fixed. Now I use the Xperia ZL and still haven't encountered this problem. :fingers-crossed:
Click to expand...
Click to collapse
Strange thing is I tested in service menu.. It recorded every single noise from around.. But not my voice. And why is that??
Sent from my C6502 using xda app-developers app
I just have more serious call issue than you.when i call people they can't hear me or my voice very low. it happen every call
Then i call sony send phone to repair but they send me back after two weeks without fix.i call again ask for replacement and wait for two more weeks finally they send me new one
I suggest you call sony to see what they can do for you
Sent from my C6506 using xda app-developers app
paullu said:
I just have more serious call issue than you.when i call people they can't hear me or my voice very low. it happen every call
Then i call sony send phone to repair but they send me back after two weeks without fix.i call again ask for replacement and wait for two more weeks finally they send me new one
I suggest you call sony to see what they can do for you
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
That exactly what we are discussing here. 2 weeks is too much twice almost a month
gotoutpal said:
This annoying issue is really creating a big problem for me, even pushing me to switch to other company from Sony, of which I am a loyal user from last 6-7 years.
I had ION with this same problem, now i upgraded to ZL but again the same problem persist, problem is as below.
During Calls, mic suddenly stops working and i keep yelling 'hello'...'hello' but the other person can hardly hear me, I cut the call, try to call again,...and its working fine...again after some calls it happens again, this problem is sooooo random that I am not able to find a pattern..
I work in a telecom industry and have to use the very basic feature of any phone, that is "calling" very much and I just love Xperia phones,
I don't understand why the same problem is happening again with a very different phone.
One more thing, when I use my MW600 handsfree, it works all fine, problem is only when I use Phone Mic.
today I changed my Sim card and will check it it helps...
Is there anybody facing the same issue...any resolution, pls pls..help me.
Click to expand...
Click to collapse
I too had this - and unmaskedfalesh's suggestion above of removing noise suppression *seems* to have worked. However, this is not a long term solution and I should be able to use this phone without removing this option for improved call quality.

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