[Q] Problem Curing Calls - Mic - Sony Xperia ZL

This annoying issue is really creating a big problem for me, even pushing me to switch to other company from Sony, of which I am a loyal user from last 6-7 years.
I had ION with this same problem, now i upgraded to ZL but again the same problem persist, problem is as below.
During Calls, mic suddenly stops working and i keep yelling 'hello'...'hello' but the other person can hardly hear me, I cut the call, try to call again,...and its working fine...again after some calls it happens again, this problem is sooooo random that I am not able to find a pattern..
I work in a telecom industry and have to use the very basic feature of any phone, that is "calling" very much and I just love Xperia phones,
I don't understand why the same problem is happening again with a very different phone.
One more thing, when I use my MW600 handsfree, it works all fine, problem is only when I use Phone Mic.
today I changed my Sim card and will check it it helps...
Is there anybody facing the same issue...any resolution, pls pls..help me.

Sorry, Pls read the title as - Problem During Calls - Mic
Sorry, Pls read the title as - Problem During Calls - Mic

Try disabling the noise supression option in settings> call settings menu
Sent from my C6502 using xda premium

gotoutpal said:
This annoying issue is really creating a big problem for me, even pushing me to switch to other company from Sony, of which I am a loyal user from last 6-7 years.
I had ION with this same problem, now i upgraded to ZL but again the same problem persist, problem is as below.
During Calls, mic suddenly stops working and i keep yelling 'hello'...'hello' but the other person can hardly hear me, I cut the call, try to call again,...and its working fine...again after some calls it happens again, this problem is sooooo random that I am not able to find a pattern..
I work in a telecom industry and have to use the very basic feature of any phone, that is "calling" very much and I just love Xperia phones,
I don't understand why the same problem is happening again with a very different phone.
One more thing, when I use my MW600 handsfree, it works all fine, problem is only when I use Phone Mic.
today I changed my Sim card and will check it it helps...
Is there anybody facing the same issue...any resolution, pls pls..help me.
Click to expand...
Click to collapse
Ya same here, many people have reported this.. got a phone worth 36000 RS cant even make proper calls. Today i am taking this to service. hope it will be repaired/replaced.

I've had this issue happen to me as well while I was using my Xperia T. It lasted a good 30 min, I was able to hear people but they couldn't hear me even after several reboots and a factory reset. The problem went away on it's own, I have no idea what provoked it or how it got fixed. Now I use the Xperia ZL and still haven't encountered this problem. :fingers-crossed:

Crash338 said:
I've had this issue happen to me as well while I was using my Xperia T. It lasted a good 30 min, I was able to hear people but they couldn't hear me even after several reboots and a factory reset. The problem went away on it's own, I have no idea what provoked it or how it got fixed. Now I use the Xperia ZL and still haven't encountered this problem. :fingers-crossed:
Click to expand...
Click to collapse
Strange thing is I tested in service menu.. It recorded every single noise from around.. But not my voice. And why is that??
Sent from my C6502 using xda app-developers app

I just have more serious call issue than you.when i call people they can't hear me or my voice very low. it happen every call
Then i call sony send phone to repair but they send me back after two weeks without fix.i call again ask for replacement and wait for two more weeks finally they send me new one
I suggest you call sony to see what they can do for you
Sent from my C6506 using xda app-developers app

paullu said:
I just have more serious call issue than you.when i call people they can't hear me or my voice very low. it happen every call
Then i call sony send phone to repair but they send me back after two weeks without fix.i call again ask for replacement and wait for two more weeks finally they send me new one
I suggest you call sony to see what they can do for you
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
That exactly what we are discussing here. 2 weeks is too much twice almost a month

gotoutpal said:
This annoying issue is really creating a big problem for me, even pushing me to switch to other company from Sony, of which I am a loyal user from last 6-7 years.
I had ION with this same problem, now i upgraded to ZL but again the same problem persist, problem is as below.
During Calls, mic suddenly stops working and i keep yelling 'hello'...'hello' but the other person can hardly hear me, I cut the call, try to call again,...and its working fine...again after some calls it happens again, this problem is sooooo random that I am not able to find a pattern..
I work in a telecom industry and have to use the very basic feature of any phone, that is "calling" very much and I just love Xperia phones,
I don't understand why the same problem is happening again with a very different phone.
One more thing, when I use my MW600 handsfree, it works all fine, problem is only when I use Phone Mic.
today I changed my Sim card and will check it it helps...
Is there anybody facing the same issue...any resolution, pls pls..help me.
Click to expand...
Click to collapse
I too had this - and unmaskedfalesh's suggestion above of removing noise suppression *seems* to have worked. However, this is not a long term solution and I should be able to use this phone without removing this option for improved call quality.

Related

[Q] Terrible distorsion when using the 'phone' app

Hi, guys...
I started learning about rooting android phones from here.....amazing forum.
Anyway!
The problem I'm having is terrible audio distorsion(think of 8bit sound from the NES days) when making calls. Once every 6-7 calls are fine, but the rest of them are terrible. I have to note that this applies to sound coming out of either the earpiece OR through earphones.
When using Viber, things are fine. The same goes for Skype.
I read somewhere on this forum that the source of the problem is the satellite signal being too loud...lowering the device's volume does not solve the issue, of course.
Any tips on how one might solve this?
Thank you in advance!
U mean it happens one every 6 or 7 calls? Or vice versa?
Cos I have this distortion like at least one or twice every 6 to 7 calls,it only happens on cellular calls, nothing removes it but hanging up and re dialing
My friend's note 2 (exact same as mine) has this same problem, it's frustrating after a while.
If anyone knows anything more on this let us know please.
Thx
Sent from my GT-N7100 using xda premium
The thing stopped happening for now. Yay!
But it worked once every 6-7 calls. I had terrible distortion the rest of the time.
I'm still curious to have a solution for this...
It started happening again, on and off...and I notice it happening only when calling some people...

Call Sound Quality

Hello,
the sound quality is very bad. The strange thing is, the problem occurs only using the phone app. I am using the stock phone app.
Any idea? I need help. All other things are working but I can't use the phone to make calls. It sounds like distortion ... . Already the sound during ringing has the problem.
The problem only occurs with the internal front speaker. No problem if I use the rear loudspeaker or headphones.
Is there a wait to solve the problem?
Call Sample
Hello,
here is an call sample. I know the quality is not perfekt beacause of the notebook fan. I call another phone and after ringing the mailbox of the called person starts. Especially at the end were the mailbox voice occurs the problem is very clear. It is nearly impossible to understand what is said.
Is this the normal sound of the internal speaker (front)?
http://www.atannert.de/Call.mp3
fatxdad said:
Is this the normal sound of the internal speaker?
Click to expand...
Click to collapse
of course not.
Hello,
thanks for the answer. Found the following thread.
forum.xda-developers.com/showthread.php?t=1617333
Strange thing I am also using this phone in Europe. I am quite sure the problem is not a hardware problem. Because if I use the phone with VoIP service app, the speaker just works ok.
I would try a clean flash of a custom rom, factory reset maybe (was it always bad?..)? I also had problems with the internal speaker, if I have set the volume higher than half, it made crackle sounds. But it was a hardware issue, (in skype, fring,viber also had this problem). I had to send it back to the usa, cause I live in europe and literally no one could fix it here because of the lack of hardware. I had to live without my phone for a month.. annoying thing, but now it's ok
soadzoor said:
I would try a clean flash of a custom rom, factory reset maybe (was it always bad?..)? I also had problems with the internal speaker, if I have set the volume higher than half, it made crackle sounds. But it was a hardware issue, (in skype, fring,viber also had this problem). I had to send it back to the usa, cause I live in europe and literally no one could fix it here because of the lack of hardware. I had to live without my phone for a month.. annoying thing, but now it's ok
Click to expand...
Click to collapse
First of the time after buying I didn't use the phone for calling. With Skype I will try again. Also the VOIP test. How did you manage the repair? With ATT or Samsung?
Its not only because of the time. Also because of the money for transport and repair.
Thanks for answering and help!

Help microphone dosn't come clearly

Dear all,
I have a problem, my microphone suddenly erorr.
When im making a phone call i, the receiver dosnt hear clearly. If i change to speaker and headset it very clear. So does the voice record dosnt make a record clearly..
Can everyone help me please? I already remove batt, restart. But useless.
Thank you
Fyi:
Rooted
4.1.2
XXDME1
Sorry for my english.
Regards
Sent from my GT-N7100 using xda app-developers app
asepuhuybok said:
Dear all,
I have a problem, my microphone suddenly erorr.
When im making a phone call i, the receiver dosnt hear clearly. If i change to speaker and headset it very clear. So does the voice record dosnt make a record clearly..
Can everyone help me please? I already remove batt, restart. But useless.
Thank you
Fyi:
Rooted
4.1.2
XXDME1
Sorry for my english.
Regards
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Its very difficult to diagnose this problem, so rather would suggest you to take it to Service Center and get it checked could be Mic problem(Hardware issue) or you could backup your data do a factory reset and try once.
I know this is an old thread, but I just wanted to ask you whether it was a hardware problem or not and whether you fixed it or not (and how). My brother is suffering from the exact issue. The other end hears him well only when he's on speaker or using any headphones with a mic. Volume in voice recordings in WhatsApp is also very low.
same here
Hi,
I am suffering from the same issue as described here.
I belief the Note 2 has 2 microphones. During taking a call the one at the Home button is active which seems broken.
The other one on the top is active in loudspeaker mode, which still works.
In regular phone mode, the caller hears me a little if background noise supression is deactivated.
I tried several ROMs since I beliefed I must be a software issue. Now I think it just is a broken mic.
Since I changed my mid-frame I belief my warranty is gone.
Hope you are in better luck.

Microphone doesn't work during calls with stock app

If I make or recieve a call with the stock sony call app, the other party can not hear me unless I switch to speaker. I tried with different people, it's always the same.
However, if I use google hangouts for calls the both the microphone and the spaker work just fine.
If I record a voice message in Whatsapp, the microphone works but is really low.
If I use Trackid for a song the microphone doesn't work again.
This has only started a few weeks ago and I can't find any solution on my own. Anyone has an idea what the problem could be?
I already tried safe boot and factory reset, it stays the same. I am really confused as it only happens in a few apps while working fine in others.
Thanks in advance!
Just blow some air into the microphone. I also have this problem
Puneet247 said:
Just blow some air into the microphone. I also have this problem
Click to expand...
Click to collapse
That didn't work :/
But thank you for your answer
I submitted my zl in service centre for 25 days and they do nothing , always keep saying that parts are coming. Finally I ask them to give it to me without replacing the microphone as i have to go somewhere, Finally I factory reset my phone use a pin,cotton and and some water in the microphone then blown some air And it WORKED. So most probably its the dirt. For your hangouts working it might be your phantasm.

[Q] Call receiver fail

Hi guys!
I got some issue with my zenfone 2..it happen sometime when i made a call, once the person i call pick it up, i cant listen to they voice but they can listen my voice. I had to enable speaker to hear the voice, im thinking the receiver got some problem here. When i run system test for receiver system test, sometime it works sometime wont..its any of u facing this problem also??
Thanks.
Mfarie said:
Hi guys!
I got some issue with my zenfone 2..it happen sometime when i made a call, once the person i call pick it up, i cant listen to they voice but they can listen my voice. I had to enable speaker to hear the voice, im thinking the receiver got some problem here. When i run system test for receiver system test, sometime it works sometime wont..its any of u facing this problem also??
Thanks.
Click to expand...
Click to collapse
No such issues on my device... ZE551ML.... Did it happen after the latest OTA or u were facing this problem from the start? I think u have a faulty device...If it is under warranty get it exchanged immediately
I got same sort of problem when I make a call or receive one I can hardly hear them in Asus app says something about hearing aid in call settings but nothing there
Sent from XDA Free mobile app
I got it from flip kart, the worst online retailer. I've contacted them within 3 months to complaint about this. For a month they ve responded. After that they have ignored all my emails completely. They haven't responded anything and provided completely faulty item. Not even provided any compensating. I'm now ended with a faulty one and facing lot of issues. My money ended up in vain. Same issues. Can't hear voice from speaker and me too can't hear anything. Don't know how to claim back my money or replacement either. Some one can help me how to claim a fraudulent activity against Flipkart.

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