Hey gang. Been getting the "Sim Card Removed" error for the last several weeks. On my "to do" list was to Odin back to stock and do a warranty exchange.
Last night while out grocery shopping I had three of the errors in a row. The third reboot, after the S4 splash screen, the phone just went dark.
I had to pull and reinsert the battery to reboot again.... same thing. I tried repeatedly.
Trying to get into recovery I get the "rainbow text" at top left over the S4 Splash, but it disappears as well.
Trying to get into Download, it'll flip to Download mode, but faster than I can hit Vol-up to "confirm" the screen goes out again.
Nothing I can do will make it stay on for longer than about 2 seconds.
STILL need to send it back for Warranty repair... in this state you think they will be able to tell it's rooted? Or... ?
Thanks in advance.
Sorry to ask, but is the battery charged?
Yep! Even if I plug it in; no charging graphic or anything.
Anyway, chatted w/ Samsung customer service. I have it in a box next to me, about to go to their repair dept. Hopefully they'll repair it under warranty since it's been less than a year. Wasn't able to Odin-to-unroot... but I'm on a stock ROM otherwise. Hoping they'll have to swap out enough stuff that they won't notice.
Repair place called. I discussed the issue with them. They need to evaluate the phone and will call back, but the cracked glass will be $160 by itself because they say they have to replace the digitizer too. :squint:
Hopefully everything else will be g2g under warranty. *sigh*
did you get this fix without a screen replacement?
Related
My evo's screen started flickering earlier and then went completely off. I pulled the battery and the phone comes on, button lights work, i hear sound, i get calls but the screen wont turn on at all. Is there any way to fix this i am not under sprint TEP warranty and would really like to solve this issue asap.
i flashed cm7 7.0.2 this morning if that information helps. anyone?? PLEASE?!!!
Try taking out the battery, putting it back in and hold Volume down and power, see if it boots into recovery.
Nope. wont even boot into recovery. screen is completely unresponsive. any other suggestions?? i just called sprint and placed TEP on my account. when can i take it in since it was just placed on my account today??
You can take it in now, shouldn't matter. The only requirement they have is you be in the first 30 days of the device. I have even seen people in sprint stores suggest adding it right there to get a new phone and then telling the customer to call later and have it removed.
sent from my locked EVO via tapatalk
i actually got it to reboot in rcovery. (screen didnt turn on but i can read out the menus under a very bright light) i wiped EVERYTHING except the sdcard and now the phone wont turn on at all. the charging light wont even come on when connected to the charger. does this have to do me wiping the battery stats??
wow. threads like this annoy me. ROOTING YOUR PHONE HAS NOTHING to do with a hardware failure. if the phone is less than 1 year old. then it is covered under the warranty. you do NOT HAVE to pay a damn dime. don't let them tell you that. contact HTC directly and inform them that your backlight on the evo has failed. Let them know even when you restart it, the screen doesn't light up how it should. If they can't see the screen to see root, then all good. lol. but the fact is that root can't cause that issue. HOWEVER, SADLY. you won't have root again until they release the unlocked bootloader. sorry!
Btw, why the hell would you wipe the phone? WHY WOULD you wipe everything? lol. wow. take the battery out and charge it in a third party charging unit out of the phone. What is with people and wiping the battery stats? does ANYONE EVEN KNOW WHAT THAT MEANS!?
Wipe ONLY IF you are sending it back to HTC so people don't get your personal information. and take the SDCard out and back it up and format it and put it back into the phone.
Bro chill the **** out will ya??? thanks for the 1st paragraph but **** u for the second. Comments like yours annoy the **** out of me, helpful with a bit of prick on the side. Anyway it was a defective battery causing the issue. I went to sprint ( almost got hustled by the technician who claimed my motherboard was damaged) purchased a new battery and voila!
Hello
I just purchased a GSM Galaxy Nexus From Google last monday. Got it on wednesday the first thing i did was put a screen Protector on it before booting the phone up.(ArmorSuit MilitaryShield) The phone work great on Thursday no issues what so ever. Then i Friday i went to the gym. Kept the thing in my pocket and wiped my hands before touching anything on the phone. (Waiting for otterbox to arrive)
I as soon as i get out i notice Condensation in the front camera. I soon as i received a text my phone hung up and reboot itself. After loading again to the home screen it hung up again as soon as text pop up again. I after 8 tries i final was frustrated. Took the SIM card out and swipe to the right with my finger to try to see if i could unlock it to the home screen.
I was finally able to get into the phone and turn on airplane mode before it hung up again. After i did that i Sut down phone and put the SIM card back in. Repeated the the same steps. As i turn airplane mode off the phone hung up again! (Seems everyone in the mother had to text me at that moment) I was able to make two phone call's before it lock up, but i couldn't hear them and they couldn't hear me. Called 611 then i was able to hear at&t computer but sound like the speaker was dieing. Then the phone lock up and reboot itself.
So i go into the boot loader. The phone was functioning perfected in the boot loader. Play with it for about 10mins. No hangs up. I found that weird. So i reboot the phone was able to get myself into the Factory reset. After that i did a hard factory reset.
So i call Google and they sent me over to Samsung. Samsung wants to do a replacement. I don't mind doing that i just don't like the fact they need a CC number just in case they have to Charge if the phone was abuseded which it wasn't. Baby the hell out of it. They asking me if the phone came into any touch with liquid. The the only thing i could think of was the solution the screen Protector Company sent. I didn't spray the solution directly on the phone but the direction told me to spray couple of sprays on the side of the SP that was going on the screen. (2 Sprays).
The Samsung rep told me the systoms don't sound like water damage. So after getting off the phone (About 1 hr) i notice the condensation was disappearing from the lens. So i took a quick blow dryer to it for about 30 secs. Turn the phone back on and everything been rock solid (Expect for wifi cutting in and out for some reason) for about 2 days.
So tomorrow Samsung fiance department will be calling me for my CC info. My question do you think i should send it in ? Do you think they will find water damage? Was this water damage ? Does the GSM galaxy nexus have Water Sticker ? I'm not able to find one. (Every where i googled no one had a direct answer)
I'm not trying to rip Samsung off i just don't want this to happen down the road again. If it was water damage ill just deal with it i guess.
I wonder if i don't open the new phone tey send me and just use my old 3gs in till i hear back from them... will i be able to send the Replacement phone back if it was water damage ? Just pay the shipping costs? First time dealing with something like this
What do you think i should do ?
Thank you for any input.
Sorry for the wall of text.
Just Notice i posted this in the wrong section My bad ill ask for mod to move it.
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
WiredPirate said:
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
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Edited.
Looks like your good to me, I don't see any red.
WiredPirate said:
Looks like your good to me, I don't see any red.
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Do you think Samsung will find anything ? Sorry for all the questions. The lens on the front camera was white. Is there stickers inside the phone where the CPU is
I heard there was like 3 water indicators in the phone.
That I couldn't tell you, I've never taken the phone apart so I would only be guessing. You might could find out by looking for a "tear down" of the phone, there should be several online if you do a Google search. Is the phone continuing to function well for you? Besides the wifi?
Yeah its been running great. Just got off the phone with Samsung. I think i just keep this phone. I don't want to pay for repair cost's. If the phone dies in month then i guess it was water damage. I hope there's no corrosion on PCB. I would love to take it apart but i don't want to void the warranty to check. Is there warranty Sticker in there ?
The wifi thing might be my fault. My laptop does that sometimes too. I'm just freaking out. I love the phone. I don't want it too die. Just ran a CPU stability test for about 15mins. No errors the battery was at 42c temp. Went ahead and sut the phone down. Going to wait 15 mins then turn it back on.
Ok, so I got stuck in the dreaded stuck power boot loop. After mashing the button for a bazillion times, blowing on it, spraying it, hitting it with various objects, it worked! And so far it has been working. But I don't want anything like that to happen again, where it will just shut off on its own due to its own crappieness.
Can you disable the power button, so that the only way to turn off the phone is by using power tools or some other widget?
I want nothing to ever happen when I press it, or when it decides to magically make contact with the inside of my phone.
I can't get inside the phone to deattach the connectors, because here is me -----> (O.O) here is my screwdriver ------> [=====+ and here is the screwdriver tip when I tried to open the phone ------> *snap*
So I now have a screwdriver tip stuck in one of the screws, and I am locked out of its innards, which may be a good thing
Any way to modify the code to disable the power button?
Please help! My phone went bananas again and after shaking it around I got it working again. This is an urgent matter, I can't use my phone like this.
It sounds like you tried most of the stuff in this thread already:
http://forum.xda-developers.com/showthread.php?t=1931310
If nothing there works you may have to send it off for repair.
Ach! Do I have to unroot PA and reset the flash counter if I give it to T-Mobile? My phone is a refurb, it's replacing a broken, really old HTC that no one makes anymore. What a hassle! All for one tiny defect with HUGE consequences! I am still under warranty. I don't know of any good local phone repair shops here in Hawaii, may have to mail it in.
FML, today's my birthday, and I may have to pay for another phone.
Babbalabba said:
Ach! Do I have to unroot PA and reset the flash counter if I give it to T-Mobile? My phone is a refurb, it's replacing a broken, really old HTC that no one makes anymore. What a hassle! All for one tiny defect with HUGE consequences! I am still under warranty. I don't know of any good local phone repair shops here in Hawaii, may have to mail it in.
FML, today's my birthday, and I may have to pay for another phone.
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Well, at least you are still under warranty. I am not sure what happens when you send it to T-Mobile. Hopefully someone with experience with that can chime in.
Good luck and happy birthday.
meekrawb said:
Well, at least you are still under warranty. I am not sure what happens when you send it to T-Mobile. Hopefully someone with experience with that can chime in.
Good luck and happy birthday.
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Heh, been eyeing the nexus 4, even with its flimsy back. I can always get a case.
Yeah, hopefully it doesn't decide to go bonkers on me again. So far it has not been turning itself off and on or getting itself stuck down, but you never know...I'll see what my options are from here on out.
Babbalabba said:
Ok, so I got stuck in the dreaded stuck power boot loop. After mashing the button for a bazillion times, blowing on it, spraying it, hitting it with various objects, it worked! And so far it has been working. But I don't want anything like that to happen again, where it will just shut off on its own due to its own crappieness.
Can you disable the power button, so that the only way to turn off the phone is by using power tools or some other widget?
I want nothing to ever happen when I press it, or when it decides to magically make contact with the inside of my phone.
I can't get inside the phone to deattach the connectors, because here is me -----> (O.O) here is my screwdriver ------> [=====+ and here is the screwdriver tip when I tried to open the phone ------> *snap*
So I now have a screwdriver tip stuck in one of the screws, and I am locked out of its innards, which may be a good thing
Any way to modify the code to disable the power button?
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Click to collapse
I can tell u from a friend that works for tmobile service department that when u send it back for repair they most likely won't even turn it on, especially with your issue all they'll do is their it in the refurb pile and send ua new "refurbished" phone so no it won't matter if u leave it rooted, your going to get a different phone back anyway unless u personally bring it to a 3rd party repair place
Sent from my SAMSUNG-SGH-T989 using xda premium
The power button's function is hardware based. No way to disable via software.
Went to use the phone (was charging and about 80%) and nothing works.
Screen won't come on, only sign that anything is working is the solid red LED battery light (which should be flashing if low battery?).
Tried the volume down/power button thing, holding for up to a minute. Once in every few tries I'll either get the boot screen (Samsung Galaxy S6 text) then black screen and nothing, or I'll get the battery charging image (showing zero battery) for a few seconds then nothing. All the while the red LED stays solid.
Tried removing the Sim card and holding down volume/power but same thing. Tried leaving on charger for a few hours but nothing changes.
Phone is completely T-Mobile stock, no root, no custom recovery etc (it's my girls phone and she likes everything stock).
Any ideas? Is this likely a complete failure? I can't imagine I'll be able to use Odin to fish sick ROM if I can't get to download mode - I guess this was my last idea to try and bring this back to life.
get it replaced; sounds like its defective
wase4711 said:
get it replaced; sounds like its defective
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Yup. Replacement on its way. Can't believe that it could get so borked! Never had a phone I couldn't fix.
Thanks.
considering how many millions of these things they shipped out so quickly, there are bound to be defects..
always better to replace it when its under warranty, then to mess around with it yourself
Yeah. Only downside is that there's a chance I'll get a refurbished phone, which I'm extremely unhappy about. If T-Mobile send a refurb then I'll use the option to send back to Samsung who will actually repair the phone and send it back..... I do not want to go thru putting that screen protector on again.
Using the XDA SEARCH option here, ony nine (9) entries existed for "Galaxy s6" "screen frozen".
A "kind" moderator closed the one thread that had the same problem as me, referring them to a thread where there was no such topic.
Just happened to my S6, a week old, Australian stock, not affiliated with any ISP.
Third time now. Waiting for battery to drain completely ... again. Then recharge a little. But this time, I'll try to wipe the ROM & re-install the original somehow.
It happened jut after it auto-updated OTA to Android 5.1.1.
It only has Playstore apps on it, & generally runs Nova. But error happens with other launchers as well.
This is a Fully Stock, Fully OTA updated, TMobile LG G4 "May" Build.
Ok, irony is to follow... "I just finished paying off my LG G4" and a couple days ago... I woke up, unplugged the phone, Opened Hangouts and started a text message. The screen completely locked up within seconds. I pushed the power button to turn the screen off and it did so. I pushed it again to turn the screen on. It took a few seconds before coming back on and seemed sluggish so I powered down the phone. At this point the phone was DEAD.
I tried charging it, even though it charged all night, but nothing even shows on the screen. I tried booting into safemode/recovery nothing at all happens. I tried another battery from a working LG G4 and nothing at all. Nothing on the screen, no vibration... Just Darkness. Water sticker is white and there has never been any water or physical damage.
-Bought this phone from TMobile for use on Family Mobile. TMobile says "because it is not in use on our lines we cant do anything".
-TMobile goes on to say that the warranty is up anyway...
-I have seen that this is a Known issue by TMobile and LG all over the internet with people getting replacements
Questions:
-Should I try to contanct Family Mobile or would that be a waste of time?
-Should TMobile replace a product with a known defect even after warranty?
-Should LG replace a product with a known defect even after warranty?
-If those fail are there ways out of warranty to revive the phone?
Suggestions Please and Thank You!!
I sent the phone into LG and it took them 5 days to come back with a diagnosis. The results were shocking coming from a company that I personally swore by for years now because of their product quality.
The diagnosis was "Touch Window needs replaced". I almost punched a wall when I saw that. I have a tiny hair line scratch at the top pf the Digitizer from my keys and that is their Diagnosis for why my phone shut off and wont turn back on. They gave me a price to fix the screen and explained nothing about the power issue. Contacting them only furthered my frustration as all 5 members of Customer Support played the same broken record. I asked the following; "What is being done about the power issue?", "Why cant you just fix the power issue?", "What was the cause of the phone not powering on?", "Why cant you tell me why the phone wont power on?". They all repeated; "We fix the whole device in general especially if it has physical damage or defects", "You can choose to pay for the repair or not pay", "The touch screen was found to be damaged or have cosmetic issues". They refused to even acknowledge the power issue because of this tiny little scratch that allows them to hide the real issue.
So now I have to decide either to pay them an absurd amount ($153) to replace the Digitizer and let them tuck the power issue under the rug -or- Have them send it back to me, replace the digitizer ($40 actual cost) myself and send it back and see what they charge and have to say.... I am willing to bet at that point they come back and say, "Your phone is out of warranty we can offer you a refurbished phone for $153". Which, is probably what they are actually charging me for and not a Touch Window because I am guessing the main board is defective and that is why they don't want to talk about it.
I am very upset with LG over this... bad Customer Support when they are trained to repeat the same answers over and over to different questions and never really answer the questions.