[Q] Connection Issue with Mobile Data - Modem Problem - G3 Q&A, Help & Troubleshooting

I've run into a bit of a pickle with my root attempt on one of my LG G3s. The first went without a hitch while the 2nd didn't go so well. In order to flash CM12, I followed the LG G3 stock flash guide from hyleton to downgrade from Lollipop to 4.4.2. I then flashed CM12 with TWRP and hit a snag where the mobile data connection would try to establish, and the phone would black screen requiring me to pull the battery. The only way to get passed the CM12 setup would be to boot without the TMO SIM card.
Because I considered this a failed port, I flashed back to stock 4.4.2 but can't connect to the TMO mobile data network, but I am successfully able to get passed initial setup with the SIM Card in. IMEI and mobile number are still registered to the device, so at this point I'm assuming the issue is with a bad modem flash that occurred when I went back to stock 4.4.2. When I check the baseband version, the number/letter combo is quite large and doesn't seem to match with your typical Baseband versions, hence why I think I have a corrupt modem.
I can't find any modem software packages out there for the US TMO LG G3 variant, so was hoping someone could point me in the right direction or otherwise help provide some guidance on how to get my data connection back.

Hey,
I've got the exact same problem. Did you manage to repair it?
Thanks.
C.

You could try asking for a modem package for your variant here on the forums, otherwise you could try a custom ROM and wiping everything even the modem before flashing, most ROMs come with a modem built in.

Related

[Q] Lost IMEI now stuck in boot loop after ODIN to stock

Hello,
I'm having a lot of difficulty getting my Note II (SGH T889V) in working order . I'll try to explain the situation in an organized way. Thank you for your time and kind help!
Background
I have a Note 2 from Wind Mobile in Canada - SGH T889V. I got it 2.5 months ago. It was rooted, was running TWRP and I only loaded one ROM, flashed once, on it - 4.1.2 modified touchwiz ROM. Never once had an issue. The ROM was super stable and in great working order.
I got it unlocked about 2 weeks ago because I was visiting the states. When I got to the states, I put in a T-Mobile sim card which was working great for a few days. One afternoon during my vacation I was having slow data issues, so I thought to change the modem/radio from a Wind Mobile radio to a T-Mobile radio. That gave me 4G data speeds but killed my calls. So I tried to go back to the Wind Radio and that had my phone complaining that there was no SIM card. I went back to the T-Mobile radio and I got calling back but only 2G data.
My IMEI was corrupted - it showed up as zero. I left the T-Mobile radio on the phone when I got back. My home network wouldn't recognize me and thought I was still roaming.
Attempted Fixes
Tried a basic factory reset. Tried a different ROM. Tried wiping all internal data.
I got home and tried to flash to stock ROMs found on XDA for Wind Mobile phones. That didn't solve the issue. The IMEI remained null. The phone would reboot automatically every few minutes unless I turned Airplane Mode on. I figure the phone was looking for a signal and couldn't because of the IMEI problem.
So I looked around on the net and found a link about injecting the IMEI back using QPST (http://forum.xda-developers.com/showthread.php?t=1206275) but I couldn't get the program to detect my phone so I gave up and thought I could just get my binary count to 0 and stock and I'll just take it back for warranty.
I tried Triangle Away but I couldn't get the counter to go to 0 even with stock ROM and recovery. So I thought I would take it to a cell repair shop locally. I took it there and all they did was cause an issue on the phone to make it appear that KIES firmware upgrade failed so that it would be repaired under warranty. You would see a emergency firmware upgrade error the minute you turned the phone on. However, download mode still showed the custom binary count at 1, they didn't get it down to 0.
I spoke with my carrier and with Samsung anonymously, they said the counter would be an issue if I sent it in.
I came back home and tried doing the following, with the hopes of trying Triangle Away again:
1. Installed TWRP via ODIN and ran the restore on the backup I created in TWRP when I first got the phone. I restored everything including EFS. Phone boots to the stock samsung rom but it would restart automatically every few minutes. Even with Airplane mode on, it would still reboot on it's own.
The KIES error message doesn't appear anymore.
2. Went back to ODIN. It was getting stuck on SYSTEM in ODIN version 3.07 when flashing a stock rom. So I switched the USB port on my computer and used ODIN 3.04 then the flashes went through properly with no hang ups.
So I tried to flash a prerooted (http://forum.xda-developers.com/showthread.php?t=1975560&highlight=wind) stock ROM
and
also a basic stock ROM (http://forum.xda-developers.com/showthread.php?t=2061031), along with a stock recovery
Both just get stuck in a bootloop. I tried going to the stock recovery and wiping data, cache, factory reset several times. No luck - still boot loops. Wont go into the ROM.
I did not try "Re-partition" in ODIN. I'm not sure if that'll hard brick the device but maybe that way I can repair all of the partitions? - http://forum.xda-developers.com/showthread.php?t=860432&page=2
__________
Im hoping to get back into a prerooted ROM or stock ROM to try this Triangle Away Method - http://forum.xda-developers.com/showthread.php?t=2272966 to get the custom binary down to zero.
I tried to use the Triangle Away ODIN method but it doesnt go through in ODIN, it just gets stuck.
If I can get into the ROM without it boot looping or rebooting automatically- I think I can fix my IMEI like this person did - http://forum.xda-developers.com/showthread.php?t=2145967
Outcomes Im hoping for
To stop the bootlooping/ automatic reboots, then
1. To get the custom Binary count to 0 so I can send it back in for warranty to Samsung or my carrier, Wind Mobile. The binary says Samsung Official. - http://forum.xda-developers.com/showthread.php?t=2068156
or
2. To get the phone to working order so I can try this persons method - http://forum.xda-developers.com/showthread.php?t=2145967
The phone is still responding and it's still working with ODIN. It makes me think the issue is software or partition related and not hardware related per se. If it is hardware, I just want to get this phone back to Samsung but I need to unroot/clear the binary counter.
The phone has never been dropped or damaged physically. I've really babied the phone. This is my third Samsung Galaxy phone (I've had a Vibrant and S2x before this one.)
This has really ruined my week. I need my phone for work. I greatly appreciate any kind help or guidance. I know the collective genius here at XDA will be able to find a solution.
Thank you so much!
If you have flashed the tmobile modem you will now have to keep the tmobile one in order to get your phone to boot. Flashing a t889v modem will cause loops. Dont know of any way to get back to t889v modems.
Hey, don't worry, you aren't the first to experience this problem. Many users have reported that the T889V will bootloop with the T889V modem after flashing another modem. Many have also restored IMEI and service to their phones, so there is a solution. I don't have the specifics, but there are many threads about this problem with solutions. I have quickly searched for one and I believe it has everything you need to fix it.
http://forum.xda-developers.com/showthread.php?t=2119074&page=3
Byangmang said:
Hey, don't worry, you aren't the first to experience this problem. Many users have reported that the T889V will bootloop with the T889V modem after flashing another modem. Many have also restored IMEI and service to their phones, so there is a solution. I don't have the specifics, but there are many threads about this problem with solutions. I have quickly searched for one and I believe it has everything you need to fix it.
http://forum.xda-developers.com/showthread.php?t=2119074&page=3
Click to expand...
Click to collapse
Thank you. I'm going to give that a shot. I'll install CWM then install a T889 TMobile Radio to see if it boots.
I'll report back. Fingers crossed.
I had same issue... this is how I fixed it
http://forum.xda-developers.com/showthread.php?t=2274843
sniperess said:
I had same issue... this is how I fixed it
http://forum.xda-developers.com/showthread.php?t=2274843
Click to expand...
Click to collapse
Thank you all!
I got the boot loops to stop by flashing CWM recovery, then flashing a TMobile Radio.
From there, I followed the QPST instructions of installing a QCN file on the phone to reenable the AWS spectrum. Then I used the IMEI creator and NV Writer programs and I was back.
Data seems alright, getting alright speeds on Wind right now. I just found my bluetooth a little hard to hear in the car this morning.
So with this process, I should stick with a Tmobile radio from now on right? If I flash a Wind/ T889V modem it'll boot loop?
Have you guys noticed any signal or performance issues after restoring the phone this way? I'm wondering if it's worth the trouble to get the custom binary counter to clear and return this phone for warranty. Seems to be working for the most part so far.
Thank you so much again! I thought I was going to have to pay $100 to get it JTAGed.
Glad to here your back and running.
I have a t889v using it on telus, and since I am stuck on tmobile modem I get lower phone signal but never loose signal. On a plus I now get lte speeds.
First day back it seems good for the most part.
Only issue I had was Bluetooth in my car would cut out at a high rate of speed (when I was on the highway). It worked really well while I was on local roads but once I hit the highway I couldn't hear the other side at all pretty much. I had to put them on speaker to hear them. They could hear me really well, better than before when I was driving on local roads.
Never occurred in the past. Could it be a radio issue? Signal seemed okay and I was able to continue the conversation over the phone speaker on the highway.
lilroach said:
First day back it seems good for the most part.
Only issue I had was Bluetooth in my car would cut out at a high rate of speed (when I was on the highway). It worked really well while I was on local roads but once I hit the highway I couldn't hear the other side at all pretty much. I had to put them on speaker to hear them. They could hear me really well, better than before when I was driving on local roads.
Never occurred in the past. Could it be a radio issue? Signal seemed okay and I was able to continue the conversation over the phone speaker on the highway.
Click to expand...
Click to collapse
The bluetooth issue doesn't seem to be a problem anymore. Disappeared on it's own.
lilroach said:
The bluetooth issue doesn't seem to be a problem anymore. Disappeared on it's own.
Click to expand...
Click to collapse
I noticed I have serious data issues when the network goes into HSPA+ mode. I get really good data for a minute then it'll cut out totally for like an hour. I tried rebooting, tried battery pulling. It seems the T-Mobile radio doesn't interface well with Wind's HSPA+ . I had full bars but the internet wouldn't load. It was pretty non-functional for most of the day.
It works decently when it's not on HSPA+
Tried switching to a Wind modem, went into boot loops. Went back to T-Mobile radio. Should I try a different T-Mobile radio?
how to fix your T889v if you accidentally overwrite the radio
If you get stuck with no IMEI, in my case, flashed omnirom 4.4.1 t0ltetmo, which uses Tmobile radio... it killed the Wind Mobile radio... restoring form nandroid did not help.
solution:
flash omnirom t0lte (not t0ltetmo) and your problems are gone!
lilroach said:
I noticed I have serious data issues when the network goes into HSPA+ mode. I get really good data for a minute then it'll cut out totally for like an hour. I tried rebooting, tried battery pulling. It seems the T-Mobile radio doesn't interface well with Wind's HSPA+ . I had full bars but the internet wouldn't load. It was pretty non-functional for most of the day.
It works decently when it's not on HSPA+
Tried switching to a Wind modem, went into boot loops. Went back to T-Mobile radio. Should I try a different T-Mobile radio?
Click to expand...
Click to collapse

"No service"

Hello
I have LG G3 the international version with installed stock rom 5.0,
Before I install it, I backed up the previous kitkat rom.. When I installed the lollipop stock rom I decided to go back to my previous kitkat rom. After restoring it and booted it everything was ok but it says no service, emergency calls only. And the signal at the status bar was refreshing every second automatically. I tried to return to that lollipop rom to see whether the signal is ok or no but there was no problem with it. But I dont know whats the probkem in that kitkat rom.... Plzzzz helpppp mee!!
I have the same problem! I used a custom lollipop rom and messed with something so I had to restore the stock Kitkat.
Now it keeps searching for the signal and says "no service" It found the signal for a few times but lost it immidiately.. Wifi works fine.
i would be rly thankful if somebody can fix this.
Jatiska said:
I have the same problem! I used a custom lollipop rom and messed with something so I had to restore the stock Kitkat.
Now it keeps searching for the signal and says "no service" It found the signal for a few times but lost it immidiately.. Wifi works fine.
i would be rly thankful if somebody can fix this.
Click to expand...
Click to collapse
Flash suitable Kitkat modem for phone.
Im having the same issue i purchased a used G3 and it says " NO service" ive tried eveything and verified with sprint there is no block on the phone. got a new sim card from TING ... the phone will activate only over WIFI but i have never been able to get cell service Is this a hardware issue? im totally lost and TING is telling me to take it to a cell phone repair shop. ( i repair phones myself actually as part of my job but never run into this)
Ive flashed back to stock from via XDA instructions
Any help would be awesome!!
Thanks
I have found a lot of threads and people reporting this issue. Bought a D855 32Gb from China that has this problem...
Phone tries to get signal a couple of seconds and then a cross.. and so on..
I tried everything I think, I passed for all the bricks the phone can do: Automatic Reboot / Boot Loop / Fast Boot / Security Error / Factory Reset Status 2 / Dead (QHSUSB_DLOAD) - I can help anyone that has any of those problems : )
In one of the flashes my phone turned to D855RE, similar case to other people, also the message "Current version is not available for user. Can't find matched cust for NT-Code mcc/mnc".
Please if anyone was able to fix the problem report here, there is a lot of people waiting for the answer 20 threads in different networks, I will post the solution in each of those. Thanks!
Same happening with me,
I have LG G3 T-Mobile version, it keeps searching the service, sometimes it finds when there is very good signal, or when I am too close to the GSM antenna, I was thinking maiby there is problem with antenna contact, I have opened cleaned, but with no success. When is has service it does everything, calling, sms, 4G.
any help with this issue?
satrowii said:
Hello
I have LG G3 the international version with installed stock rom 5.0,
Before I install it, I backed up the previous kitkat rom.. When I installed the lollipop stock rom I decided to go back to my previous kitkat rom. After restoring it and booted it everything was ok but it says no service, emergency calls only. And the signal at the status bar was refreshing every second automatically. I tried to return to that lollipop rom to see whether the signal is ok or no but there was no problem with it. But I dont know whats the probkem in that kitkat rom.... Plzzzz helpppp mee!!
Click to expand...
Click to collapse
Get the modem from here for your firmware version (mine is 10M) and flash in custom recovery,i had the same problem after downgrading,all will be good
http://forum.xda-developers.com/lg-g3/general/radio-modem-lg-g3-t3110376
still no luck with modem/radio change
ludoke said:
Get the modem from here for your firmware version (mine is 10M) and flash in custom recovery,i had the same problem after downgrading,all will be good
http://forum.xda-developers.com/lg-g3/general/radio-modem-lg-g3-t3110376
Click to expand...
Click to collapse
HI. i tried to change to several radio but I still don't have a signal. I just can't find the thread from other site, that it could be a D850 not an D855 motherboard. He tried to change the ROM to D850 and finally got a signal.
I have the same problem, any help is welcomed.
PacMaNNNN said:
I have the same problem, any help is welcomed.
Click to expand...
Click to collapse
If you can, return the phone. As previous post suggested, its a popular thing from some chinese sellers to change the model. You will see the original model in your motherboard (you have to disassemble the phone) and have to flash the proper stock image. First confirm that the model is the model you ordered.
juanmazake said:
If you can, return the phone. As previous post suggested, its a popular thing from some chinese sellers to change the model. You will see the original model in your motherboard (you have to disassemble the phone) and have to flash the proper stock image. First confirm that the model is the model you ordered.
Click to expand...
Click to collapse
The phone was okay, this started happening when I flashed stock Marshmallow, then I flashed MIUI KitKat rom to see if its the the marshmallow that does that only, but it was on MIUI as well, after that I flashed Fulmics, but still the same. Now I'm on stock Marshmallow and it's doing it as well. I found a little "thing", when you set the network type to WCDMA/GSM there is no more no service, everything works. But when you put LTE it goes down.
If you suspect this can be the case of model tempering by seller, open your phone and unscrew the upper plastic cover, at the right you will see the Motherboard factory code with the phone model in it. Youll have to flash an according complete stock with flash tool.
juanmazake said:
If you suspect this can be the case of model tempering by seller, open your phone and unscrew the upper plastic cover, at the right you will see the Motherboard factory code with the phone model in it. Youll have to flash an according complete stock with flash tool.
Click to expand...
Click to collapse
and from where i can find japanese version of lg g3 sock firmware?

Mobile data not working +STOCK ROM

Hi everyone,
I have LG G3 d855 (Europe version). I bought it online, not at any network. I had an lollipop update really fast (Poland). Yesterday I rooted the phone, it worked fine, and installed the BlissPop rom. I missed the Quick Circle option though, so today I installed the ChupaChups rom for lollipop. And now my problem: The mobile data connection is not working. I can make calls, send texts, connect via wifi, but the data connection over the network is not working at all. I went back to stock - I downloaded and installed the European version using kdz method, it didn't help, so I did it over LG Flash Tool. It still does not work. Do you have any ideas, what to do with this? I feel like I'm going to cry, I'm very nervous about it, because I use mobile data almost all the time...
Maybe there's something wrong with the modem driver? I really hope someone is able to help me. Thank you in advance!
Edit: Maybe I used the wrong stock rom? I don't even have the option to update to lollipop anymore.
CaPlanePourMoi said:
Hi everyone,
I have LG G3 d855 (Europe version). I bought it online, not at any network. I had an lollipop update really fast (Poland). Yesterday I rooted the phone, it worked fine, and installed the BlissPop rom. I missed the Quick Circle option though, so today I installed the ChupaChups rom for lollipop. And now my problem: The mobile data connection is not working. I can make calls, send texts, connect via wifi, but the data connection over the network is not working at all. I went back to stock - I downloaded and installed the European version using kdz method, it didn't help, so I did it over LG Flash Tool. It still does not work. Do you have any ideas, what to do with this? I feel like I'm going to cry, I'm very nervous about it, because I use mobile data almost all the time...
Maybe there's something wrong with the modem driver? I really hope someone is able to help me. Thank you in advance!
Edit: Maybe I used the wrong stock rom? I don't even have the option to update to lollipop anymore.
Click to expand...
Click to collapse
Seems like a modem baseband was flashed somehow.
Flash the modem back to the correct stock version you had and it should fix the problem
tiguy99 said:
Seems like a modem baseband was flashed somehow.
Flash the modem back to the correct stock version you had and it should fix the problem
Click to expand...
Click to collapse
Do you know where I can find those modem drivers?
Edit: I checked which version of software I should use with my IMEI no. It's 20h. Would it be enough to flash the stock rom over kdz, or do I have to find somewhere the modem driver for this version? If yes, do you have any idea where can I find it?
Thanks.
CaPlanePourMoi said:
Do you know where I can find those modem drivers?
Edit: I checked which version of software I should use with my IMEI no. It's 20h. Would it be enough to flash the stock rom over kdz, or do I have to find somewhere the modem driver for this version? If yes, do you have any idea where can I find it?
Thanks.
Click to expand...
Click to collapse
Not sure.
I have the G2 and we have these files in our Development Section where you find ROM files etc.
Should be there as flashable zip files in the same section for the G3
tiguy99 said:
Not sure.
I have the G2 and we have these files in our Development Section where you find ROM files etc.
Should be there as flashable zip files in the same section for the G3
Click to expand...
Click to collapse
Ok, thanks! Last question before I do the final step - I have the ROM I am supposed to have. I rooted the phone, installed TWRP. I've also found the modem driver for my rom. And the question is - how should I flash the driver? Should I mount system or do anything apart from just installing the zip? Should I clear any cache?
@CaPlanePourMoi Wipe the modem partition in Recovery and then just flash the modem zip which will replace it. If that doesn't work, you can go back to BlissPop that includes it's own Modem and install Xposed for 5.1 Super-Alpha and the QuickCircle Mod for AOSP, all 3 of those I'm using with no issues whatsoever!
So I installed the modem driver (20h) yesterday, but it didn't help. I decided to install the BlissPop ROM, and mobile data (with LTE) works just fine. I will go back to the problem on Saturday and keep you up to date. Thanks!
Update
Update: Hey everyone - it seems like I didn't find any solution. I tried to go back to the ROM based on stock again (it was Cloudy this time), but the modem still didn't work. It was acutally working for a few seconds (I had 4G connection), but then again it was lost and it didn't connect anymore. Wifi works fine. Do you have any ideas on how I can flash the modem correctly? And how can I uninstall the modem that I have now in recovery? I didn't do that, because I cannot find this option.
Thanks in advance!
CaPlanePourMoi said:
Update: Hey everyone - it seems like I didn't find any solution. I tried to go back to the ROM based on stock again (it was Cloudy this time), but the modem still didn't work. It was acutally working for a few seconds (I had 4G connection), but then again it was lost and it didn't connect anymore. Wifi works fine. Do you have any ideas on how I can flash the modem correctly? And how can I uninstall the modem that I have now in recovery? I didn't do that, because I cannot find this option.
Thanks in advance!
Click to expand...
Click to collapse
I have a very similar issue
my LG G3 is the D855 on AT&T , and was working fine on Cloudy 2.2 or 2.3 Lolipop without any issues!
All of a sudden last Friday 5/22/2015, mobile data stopped working, but WiFi is still okay.
I just did a full wipe, updated APN, and the issue still there
I haven't change any major things in probably 2 months, not sure what's going on.
Finally, contacted AT&T, and made sure that they remove from the network,a put my back(troubleshooting). As well as changing the sim, and APN, but nothing worked!!
PLEASE HELP!!!!!!!!!!!!
UPDATE: So my last attempt, I contacted my provider AT&T, and they requested to try a default APN settings, even though what I used was working fine.
I did, and immediately my mobile data was back!!
Everything is working back as normal, and for some reason the network APN required updating
Did almost the same few days ago! I have finally solved my problem. Here's the explanation:
In Poland we had a network called "Era", a few years ago it was bought by T-Mobile. I searched the internet for T-Mobile APN settings in Poland and it didn't work. I have also found the APN settings for the old network, "Era" and surprisingly it's working. I don't know why T-Mobile settings don't work while they do for other people (and at this point I'm too afraid to ask. )
HI, i have the same problem on my d855 with wind (i'm in italy), i was rooted with custom rom and when i came back to stock i lose data connection. What i have to do? what do u mean for restore default apn? the default of my carrier? or the default for g3?

Unknown Baseband after flashing rom

Okay so i have the T-Mobile Galaxy s3. It has been rooted for a while with zero problems. I got tired of the older android on it and decided to install a rom. I installed Cyanogenmod 13.0-20151208-unofficial-d2tmo running android 6.0.1. When i first got it all booted and loaded with gapps, i noticed that it recognized my sim and that i had a signal but i couldn't use any LTE or just all around data. basically i couldn't go online (in case i just didn't explain that well enough. Phone service is a mystery to me). I did some searching online and found a lot of people saying that i needed to update my baseband. i found a baseband for my model (T999) and tried to flash it in TWRM. Once i rebooted, it said "No SIM card - No service." in the upper left-hand side. i have tried flashing multiple different basebands the same way with no luck. i tried backing up my EFS folder and the restoring it because someone said to do that and that just... just no... it didn't do anything. even Odin 3 said it was a "FAIL!". So here i am with this android equivalent to an Ipod and i hate this. Everything else in this ROM works perfectly aside from this but this is a super big problem. PLEASE HELP!!!! A phone isn't a phone if you cant even send a text.
Did you update the phone's bootloader and modem to the latest version before flashing CM?

(D852)Cannot connect to cellular network.

hello,
I have installed a custom rom onto my lg g3 d852 model. But after many failed attempts to correct it, my phone will not stay conected to my mobile network. My phone is now running MM 6.0 on the koodo network. I believe that this problem may have started because of a setting I may have changed in the hidden menu.
Ive tried:
-downgrading back to LP
-Switching sim cards
-updating firmware
-checked the imei (still says its there)
Any help is greatly appreciated.
EDIT: I have found a temporary solution. I switched to HSPA only in network options, this got my phone connected back to the network at least for now. I would like to have access to all frequencies. Any suggestions?
Bump...
Which custom ROM did you install, and does the problem persist after a factory reset? If it's merely a setting you changed the restet will put it back to default. If it's a modem setting you changed in the hidden menu, a clean flash of the ROM will get you back to where you started.
hexavoodoomal said:
Which custom ROM did you install, and does the problem persist after a factory reset? If it's merely a setting you changed the restet will put it back to default. If it's a modem setting you changed in the hidden menu, a clean flash of the ROM will get you back to where you started.
Click to expand...
Click to collapse
I made a mistake, the rom is a stock rom MM of Koodo/Telus provider that I downloaded off of xda... I can link to the rom if necessary. I have factory reset several times and tried Fulmics LP and MM and this version I'm currently using getting the same results.
If I were in your shoes, I'd do one of two things. First, I'd try the nand back I made when I got the phone, before I'd flashed anything. If you don't have a good back up, one that includes the efs, modem and bootloader, then you need to revert to stock using the factory kdz image. There's a tutorial here http://forum.xda-developers.com/showthread.php?t=2785089
I shall give this tutorial a try. Thanks.

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