Removed device from FitBit app, can't get it back... - One (M9) Q&A, Help & Troubleshooting

In the FitBit app, I saw my M9 in the list of devices. But in my dashboard it said I didn't have a device paired or wasn't recognized, I don't recall the wording. I went into the list of devices and selected the M9 device and selected to unpair it. Now I can't find a way to add it back. Any ideas? I cleared the cache, no luck. I uninstalled and reinstalled, no luck.
Thanks in advance.

I'm not sure the M9 has the low power processor or the pedometer of the M8. I've tried to find a way of using the M9 with fitbit myself but can't.

I have figured out what I did.
I transferred my settings and apps from my M8 to the M9. When I fired up FitBit it was showing the M8's device in my list of devices presently paired to my account. While I am confirming my successful transfer of all my apps, data and setups; I removed the M8's "device" while in the M8's FitBit app. I didn't want to have both phones counting my steps. When I later checked the M9's FitBit app to make sure it was working, I realized it was not recognizing the M9 as a "device". I had mistakenly thought the M9 was originally recognized.
Like Jonathon replied, I am unable to get the FitBit app to recognize the M9's pedometer (assuming it has one).
Sorry for the misleading conclusion I jumped to in my original post.

Related

Ford SYNC Services & Droid Incredible

Does anyone else have issues using the Ford SYNC Services with their Droid? Everything pairs fine and I can make and receive calls as well as stream music via BT. However, if I try to use their "services" option to check traffic or get directions it will dial in and then when I get to a point where it tries to locate me but just freezes and never completes the task.
Both my wife and I have only had this issue once we bought the Incredible. Our previous phones were the Palm Pre and it never had this issue.
Any help would be appreciated.
km2010 said:
Does anyone else have issues using the Ford SYNC Services with their Droid? Everything pairs fine and I can make and receive calls as well as stream music via BT. However, if I try to use their "services" option to check traffic or get directions it will dial in and then when I get to a point where it tries to locate me but just freezes and never completes the task.
Both my wife and I have only had this issue once we bought the Incredible. Our previous phones were the Palm Pre and it never had this issue.
Any help would be appreciated.
Click to expand...
Click to collapse
I just logged in to post this same issue. So yes I am having the exact same issue. I'm heading over to syncmyride.com to see if there is anything there.
This may be related to limitations with the Bluetooth implementation on the Incredible. I had problems (and crashes) trying to use my Incredible with a Bluetooth GPS device. When I called HTC support, they told me that HTC can only recommend connecting to Bluetooth headsets.
Here is a thread (somewhat technical) which supports the idea that HTC has incomplete Bluetooth support on the Incredible http://community.htc.com/na/htc-forums/android/f/91/t/2336.aspx.
If everyone who has Bluetooth issues takes the time to call HTC support (866-449-8358 in US/Canada) and file a complaint on the issue, maybe this will eventually be fixed.
286 said:
This may be related to limitations with the Bluetooth implementation on the Incredible. I had problems (and crashes) trying to use my Incredible with a Bluetooth GPS device. When I called HTC support, they told me that HTC can only recommend connecting to Bluetooth headsets.
Here is a thread (somewhat technical) which supports the idea that HTC has incomplete Bluetooth support on the Incredible http://community.htc.com/na/htc-forums/android/f/91/t/2336.aspx.
If everyone who has Bluetooth issues takes the time to call HTC support (866-449-8358 in US/Canada) and file a complaint on the issue, maybe this will eventually be fixed.
Click to expand...
Click to collapse
Thanks, I will be calling for sure. I had no issues with previous phones, including non-rooted and rooted Eris with my Alpine BT radio. Now I've had hit or miss connections to the radio, and have even had the radio power off when calls come in. Something is not quite right.
286 said:
This may be related to limitations with the Bluetooth implementation on the Incredible. I had problems (and crashes) trying to use my Incredible with a Bluetooth GPS device. When I called HTC support, they told me that HTC can only recommend connecting to Bluetooth headsets.
Here is a thread (somewhat technical) which supports the idea that HTC has incomplete Bluetooth support on the Incredible
If everyone who has Bluetooth issues takes the time to call HTC support (866-449-8358 in US/Canada) and file a complaint on the issue, maybe this will eventually be fixed.
Click to expand...
Click to collapse
Will definitely continue to call. However, on a side note its not a BT issue b/c I can call straight from my phone as well even if its not paired via BT and I still get the same issues. Seems like many are having tons of q's about the Incredible b/c call waiting times are extremely long.
Finally got through to someone at HTC. No progress there. The claim that its an issue the different companies. Microsoft vs Android. HTC believes that android has blocked MS from using the location features. I do not agree with this and am quite dissatisfied with HTC customer support. I will keep on looking into this issue and hopefully find a solution
Found a Solution
I finally found a solution. This is what I did to get SYNC working:
1: Goto phone settings
2: Select Wireless & networks
3: select BT Settings
4: Select Advance Settings
5:Make sure FTP Server is checked
Now you will be able to use Vehicle health report and other SYNC Services such as Directions, Traffic, etc...
Hope this helps
km2010, That's great. I'll be trying it on the drive home tonight. FTP!?! Why would you even think of trying that?
I know sounds crazy! Lol I figured since SYNC works via voice over data I thought maybe if I enable ftp maybe it will be able to send whatever info is needed. So far no problems and everything is working wonderfully.
It didn't work for me Maybe it's a combination of settings. I tried GPS on and off, but neither made any difference. I'll keep trying.
On my phone I have use wireless network and gps enabled. Also before doing all of this I did a master reset with SYNC and I unpaired/removed SYNC from the BT settings of the Incredible. That way I was able to establish a fresh connection with our vehicle and the Incredible. Hope this helps
It might... I'll try this weekend.
Well I tried it all... Deleted pairing from SYNC, reset the phone, turned on FTP and GPS, paired the phone. And still nothing.
I doubt the GPS setting has anything to do with anything. My old WinMo did not have GPS and it worked perfectly with SYNC. Still it's wierd that yours works and mine doesn't. Could it be the OTA for the phone (I installed it) or updates to SYNC - don't know if there are any.
Our sync is version 3.1. Are you using Google voice. If so the number u set is some 760 area code number.... other than that not sure b/c but my Incredible & my wife's Incredible worked.
not using GV. It dials the 800# fine, it dies when trying to get the vehicle location. Which is very odd! My old phone did NOT have GPS and SYNC worked flawlessly. Even odder - now I can get traffic or directions to work once in every 10 attempts, and never back to back.
I have a new 2010 F-150 and am having the same problem with the HTC Incredible. Ford's solution - use another phone for my free 3 year trial of Traffic.
There must be a fix... hopefully when Froyo hits, this will be resolved!
Jon
jmorisey said:
I have a new 2010 F-150 and am having the same problem with the HTC Incredible. Ford's solution - use another phone for my free 3 year trial of Traffic.
There must be a fix... hopefully when Froyo hits, this will be resolved!
Jon
Click to expand...
Click to collapse
Our vehicle is a 2010 as well. Have you tried:
1: Remove and unpair Sync in the Incredible's settings
2. Delete all devices from your vehicle by going to BT Setting on you Truck's stereo and select delete all
3. Then turn BT off on your phone
4. Turn BT back on on you phone
5. Make sure Sync in not listed as an added device, if it is still listed try to unpair/remove it until it is no longer listed as an added device.
6. If SYN has been successfully unpaired and deleted from the phone, then Goto phone settings Select Wireless & networks, then select BT Settings, Select Advance Settings, and Make sure FTP Server is checked
7. Repair the phone to you Truck and it should work.
Now you will be able to use Vehicle health report and other SYNC Services such as Directions, Traffic, etc... This worked for both my Incredible and my wife's Incredible. Our friends who tried this had success as well.
Hope this helps
km2010 said:
Our vehicle is a 2010 as well. Have you tried:
1: Remove and unpair Sync in the Incredible's settings
2. Delete all devices from your vehicle by going to BT Setting on you Truck's stereo and select delete all
3. Then turn BT off on your phone
4. Turn BT back on on you phone
5. Make sure Sync in not listed as an added device, if it is still listed try to unpair/remove it until it is no longer listed as an added device.
6. If SYN has been successfully unpaired and deleted from the phone, then Goto phone settings Select Wireless & networks, then select BT Settings, Select Advance Settings, and Make sure FTP Server is checked
7. Repair the phone to you Truck and it should work.
Now you will be able to use Vehicle health report and other SYNC Services such as Directions, Traffic, etc... This worked for both my Incredible and my wife's Incredible. Our friends who tried this had success as well.
Hope this helps
Click to expand...
Click to collapse
I have tried ALL these steps, however not it this specific order. I have ran a health report as well as been able to occasionally receive directions (3 times) but it has never been on a consistent basis.
I will try these steps tonight, thank you for your time and advice - its much appreciated.
Jon
Not entirely sure but it may have to be in exact order. At least that's how I got it working.
Sent from my ADR6300 using XDA App
km2010 said:
Not entirely sure but it may have to be in exact order. At least that's how I got it working.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Tried your suggestions, unfortunately - no of them worked. I was able to use my wifes Samsung SAGA - so I know its not a harware issue on the vehicle.
Thanks for trying to help!
Jon

FIX: HTC One X "Camera will not load" issue

SOLVED! - at least for me.
I've had my X for about two years now and it started exhibiting the camera error symptom a couple of days ago.
I've done exhaustive research over several Forums, including this one and the "official" HTC Forums - all to no avail.
I've reset my phone to factory defaults a couple times, tried installing other camera apps, etc. Still, nothing "permanently" worked. The camera would boot up, and then crash immediately.
So, after ordering a new HTC One (M8), I spent some time with the X to try everything I could, no matter what it was.
This is what worked for me:
I sent all my pics to Google Drive, and made sure everything was synced
I removed my SIM card (no instructions I read in any Forum stated to do this)
I reset the phone to factory default
When it cycled through the erasure of data and rebooted, I skipped the Google sign-in procedure (including choosing a WiFi network) and got the phone settled to "Emergency Calls Only" (DO NOT CHOOSE THAT OPTION IN THE SIGN-UP PROCEDURE - ALWAYS CHOOSE "SKIP")
Then, I inserted my SIM card, and waited a few seconds to handshake with my carrier's network.
I didn't have to fool with disabling anything, and all features worked - even the camera and another downloaded app - Camera FV-5 (which is awesome, BTW).
Once I confirmed things were back to normal, I went to the PlayStore and downloaded all my apps.
Yep, still working!!!
I've been assembling and troubleshooting PC's for almost 20 years and this is one of the first times that I have come across a unique fix to a very common problem on any device I've seen.
Hope this works for you, too!
Don

[Q] Problems with Google Play Music on M8

Hey everybody,
Having an odd issue with my brand new M8, which is completely stock. Few days ago I've received an firmware update (1.57.111.2 / German T-Mobile CID) for my handset. Since that update I'm not able to use Google Play Music while connected to my wlan network. It seems like, that Play Music is not able to recognize my fully functional connection and therefore refuses to download and/or stream music.
All other apps (including Spotify) are able to use my wlan connection without any problems.
Turning wlan off helps to correct that error, but that workaround burns away my included traffic
Here's what I tried without success:
1. Did a factory reset
2. Deleted all wlan connections and reconfigured them
3. Cleared Play Music's caches
4. Contacted HTC (recommended the factory reset) as well as my provider (didn't have a clue)
5. Checked the number of eligible devices with Google (currently 3 out of 10)
Now I'm a bit puzzled on how to solve this issue and wanted to ask, if anybody did experience (and maybe solved) this issue.
Best,
Marc
I'm having the same problem. I received a update from T-Mobile USA for my M8 this past weekend. Google Play Music can't keep on device or stream with "Download via Wi-Fi only" and/or "Stream via Wi-Fi only" checked in settings. I hope it's not draining my data
Sent from my HTC One_M8
smrfd said:
I'm having the same problem. I received a update from T-Mobile USA for my M8 this past weekend. Google Play Music can't keep on device or stream with "Download via Wi-Fi only" and/or "Stream via Wi-Fi only" checked in settings. I hope it's not draining my data
Sent from my HTC One_M8
Click to expand...
Click to collapse
I've discussed that issue with some German M8 users (all on T-Mobile Germany) and it appears to be limited to some Google Apps and to HTC Backup. However one user did reach out to T-Mobile and they're basically just stated, that they're currently looking into that without providing any sort of timeframe within to expect an fix for this. Downgrading the firmware fixes the problem, so T-Mobile must be the ones to blame ... very frustrating.
Hi there,
did anyone solve this issue yet? There is a few of us with an M7 that have exact same issues. I am in UK, so may not be carrier related.
http://forum.xda-developers.com/showthread.php?t=2759800
johnpgreenan said:
Hi there,
did anyone solve this issue yet? There is a few of us with an M7 that have exact same issues. I am in UK, so may not be carrier related.
http://forum.xda-developers.com/showthread.php?t=2759800
Click to expand...
Click to collapse
Hey,
Thanks for pointing that out. Wasn't aware, that this issue affects the M7 too. Unfortunately, I'm really stuck at the moment as everybody involved is pointing fingers at each others. HTC tells me, that T-Mobile messed up ... T-Mobile at least confirmed, that there might be an error. Right now I'm trying to get my M8 replaced, as somebody did break some functionality of my device. A German M8 user pointed out, that the WLAN App from Amped Wireless can be used to confirm the error, as it is not able to detect an established WLAN connection (like some of the Google apps).
However, no solutions
holychain said:
Hey everybody,
Having an odd issue with my brand new M8, which is completely stock. Few days ago I've received an firmware update (1.57.111.2 / German T-Mobile CID) for my handset. Since that update I'm not able to use Google Play Music while connected to my wlan network. It seems like, that Play Music is not able to recognize my fully functional connection and therefore refuses to download and/or stream music.
All other apps (including Spotify) are able to use my wlan connection without any problems.
Turning wlan off helps to correct that error, but that workaround burns away my included traffic
Here's what I tried without success:
1. Did a factory reset
2. Deleted all wlan connections and reconfigured them
3. Cleared Play Music's caches
4. Contacted HTC (recommended the factory reset) as well as my provider (didn't have a clue)
5. Checked the number of eligible devices with Google (currently 3 out of 10)
Now I'm a bit puzzled on how to solve this issue and wanted to ask, if anybody did experience (and maybe solved) this issue.
Best,
Marc
Click to expand...
Click to collapse
I'm really glad to have happened upon this thread, as I'm having the exact same issue on an AT&T M8 that I just purchased a couple of days ago. I updated with the new "extreme power mode" firmware, but now I can't pin music from Google Play at all. Similar explanation and attempted fixes as holychain.
I am having the same issue in Google Music. Also Google+ Fotos has the same Problem: The autosync does not recognize the wifi connection.
HTC One M8 T-mobile Germany- latest firmware 1.57.111. 2.
As posted on the other thread:
johnpgreenan said:
Guys, I found the solution to this. I am now on ARHD 71.1 with all the google apps working.
Such a simple fix (well for me) - when the phone connects to your wifi at setup, it automatically sets it as a mobile hotspot and restricts background data. It's just a tick box - go here: settings / More (under wireless & networks) / data usage / click the 3 dots top right and select mobile hotspots then untick your wifi network.
Post back if it works for you. I will post on the main ARHD thread as well as it might be something Mike was unaware off.
:laugh:
Click to expand...
Click to collapse
I still had to reboot and clear data from the app, but this is working for me. Unfortunately, Play Music is extremely slow to download music right now for me...:laugh:
dankerschen said:
As posted on the other thread:
I still had to reboot and clear data from the app, but this is working for me. Unfortunately, Play Music is extremely slow to download music right now for me...:laugh:
Click to expand...
Click to collapse
Oh thank god I found this thread. This fixed the issue for me, as well as fixing Google photos, and Flickr auto upload. I was almost beginning to regret ditching my 5S for the M8 if the whole reason for me finally switching was due to Google Music being more reliable than iTunes Match.
Whomever set that as default is a jerk.

HTC Wireless Sync?

I recently plugged in my HTC 10 to my computer to use the HTC Sync app for the first time with this device.
(I had used it previously to sync my HTC One M9).
A message popped up on my phone asking me if I wanted to enable Wireless Sync. Of course, I said "YES!" and was then directed to enter an IP address and port number in the browser on my laptop. However, my phone was on a different WiFi network at the time so I canceled it.
Now, I can't get it to come back up. I even went to the HTC App on my phone and cleared cache and data and disabled/enabled the app, but no joy.
I chatted with HTC support and was told it was a one-time thing. If I canceled it, I would not be prompted again.
I really want this feature, but not bad enough to wipe my phone.
Suggestions? Help?
Thanks!
-Helmet

Anyone else have a strange VR app mysteriously install itself?

Earlier tonight I noticed a new app, "Rooms" with a pretty generic Android head as its icon, had installed itself. Not unheard of, especially on a Verizon handset, but I have DT Ignite disabled. I clicked it to see what opened but got an "insert phone into Gear VR" screen, which I didn't do since I wanted to find out more about what it is and where it came from. When I open the Oculus app it's not showing in my library.
Only thing I can think of is a day or so ago I sideloaded Deo VR video player and that must have opened up some sort of backdoor into a third party being able to install apps without authorization. But this installed itself tonight (I only know this for sure because of Samsung's ****ty ui choice of always putting new apps at the end of the drawer, and it's the last one behind another app I purposefully installed tonight).
I can't find anything that seems to be related to a GearVR app called "Rooms", and r/gearvr has no info on it.
Anyone else have this happen? Have you opened it with the phone in the GearVR? What is it?
Rooms
It showed up on my Note 7 as well. Don't know what it is. Didn't get into the VR system to find out. Uninstalled it but it keeps coming back.
Check to see if the dt ignite re enabled itself. When i read about that app online, it said it has the tendency to to that . (Haven't seen it happen yet... it's just what the article said)
Sent from my SM-N930V using Tapatalk
Rooms
This has also installed itself onto my s7 edge last night I have not installed or removed any app for a while so no idea where it came from, it refuses to be remove and if you open it and put phone in vr gear it just says page can not be displayed and get in touch with Oculus.
Someone on Reddit did some digging and it looks like it's part of one of the recent Oculus platform updates but isn't actually implemented yet. Supposedly a newer Oculus update removes it again. It's a chatroom type platform Oculus is working on, supposedly.
JinxtPhoto said:
Someone on Reddit did some digging and it looks like it's part of one of the recent Oculus platform updates but isn't actually implemented yet. Supposedly a newer Oculus update removes it again. It's a chatroom type platform Oculus is working on, supposedly.
Click to expand...
Click to collapse
Hotfix update rolled out today

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