FIX: HTC One X "Camera will not load" issue - HTC One X

SOLVED! - at least for me.
I've had my X for about two years now and it started exhibiting the camera error symptom a couple of days ago.
I've done exhaustive research over several Forums, including this one and the "official" HTC Forums - all to no avail.
I've reset my phone to factory defaults a couple times, tried installing other camera apps, etc. Still, nothing "permanently" worked. The camera would boot up, and then crash immediately.
So, after ordering a new HTC One (M8), I spent some time with the X to try everything I could, no matter what it was.
This is what worked for me:
I sent all my pics to Google Drive, and made sure everything was synced
I removed my SIM card (no instructions I read in any Forum stated to do this)
I reset the phone to factory default
When it cycled through the erasure of data and rebooted, I skipped the Google sign-in procedure (including choosing a WiFi network) and got the phone settled to "Emergency Calls Only" (DO NOT CHOOSE THAT OPTION IN THE SIGN-UP PROCEDURE - ALWAYS CHOOSE "SKIP")
Then, I inserted my SIM card, and waited a few seconds to handshake with my carrier's network.
I didn't have to fool with disabling anything, and all features worked - even the camera and another downloaded app - Camera FV-5 (which is awesome, BTW).
Once I confirmed things were back to normal, I went to the PlayStore and downloaded all my apps.
Yep, still working!!!
I've been assembling and troubleshooting PC's for almost 20 years and this is one of the first times that I have come across a unique fix to a very common problem on any device I've seen.
Hope this works for you, too!
Don

Related

Weird Market Problems on Desire

Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.

Issue with Talk

So I use Talk all of the time... on my current phone, my last phone, my tablet, and my computer. I noticed something odd a few weeks back that is still occurring.
I was signed into Talk on my phone (like I always am), and my computer (like I always am). I left my room and sent a message from my phone to a friend and noticed that a guy I hadn't talked to in ages was online. I figured I'd say something to him when I sat back down at my PC. So two minutes later when I got back into my room, my PC showed that he was offline. My phone however still said that he was online.
He has shown as being online and active (green) on my phone 24/7 ever since, though he does not show as online on my home PC, work PC, or tablet.
I've cleared the data in Talk and the problem persists. I've even full wiped system, cache, and data and installed new ROMs and re-flashed GApps (I like to try pretty much every ROM), and the problem occurs in every ROM that I use.
I even restored to stock yesterday (for something different) and checked Talk. Sure as ****, he showed as online, and I know that this problem first appeared after I had moved off of a Stock ROM to the various AOSP ROMs.
I even signed out of Talk on all of my devices, then signed back in... same issue. My phone is convinced that this guy is online 24/7, while all other computers / devices properly see that he is not online.
Talk functions perfectly other than this issue. Its annoying, so I'm hoping someone can point me in the right direction.
Thanks in advance!

[Q] I relocked and RUU'd - now search is faulty and Google Now disappeared

Hi all, I've been playing around with custom ROMs on my One X for about a year and a half but was recently getting tired of putting up with stability issues and decided I wanted to return the phone to stock.
I relocked the phone with ADB, then ran the appropriate RUU for my CID.
The procedure worked fine and I managed to download the latest HTC stock update without any drama, except for one annoying issue.
The search function stalls every time I use the toolbar - the whole screen goes blank white except for the little 'working' logo, occasionally it connects to Google and responds to my search terms. Also I cannot find any trace of Google Now in the software, it has vanished from the phone. No cards appear on the search page and there is no reference to it in any settings menus.
What do you think the root cause could be? What are my options for fixing it?
Thanks
randommonth said:
Hi all, I've been playing around with custom ROMs on my One X for about a year and a half but was recently getting tired of putting up with stability issues and decided I wanted to return the phone to stock.
I relocked the phone with ADB, then ran the appropriate RUU for my CID.
The procedure worked fine and I managed to download the latest HTC stock update without any drama, except for one annoying issue.
The search function stalls every time I use the toolbar - the whole screen goes blank white except for the little 'working' logo, occasionally it connects to Google and responds to my search terms. Also I cannot find any trace of Google Now in the software, it has vanished from the phone. No cards appear on the search page and there is no reference to it in any settings menus.
What do you think the root cause could be? What are my options for fixing it?
Thanks
Click to expand...
Click to collapse
it is now called google search
Thanks for the reply but whatever it's called it isn't working properly.
I'm getting error messages saying "server access failure" and there are zero cards or location-based info being presented. I cannot find any reference to cards within the settings either. Would a factory reset work? Or is there someway of resetting or re-installing the search apk?
randommonth said:
Thanks for the reply but whatever it's called it isn't working properly.
I'm getting error messages saying "server access failure" and there are zero cards or location-based info being presented. I cannot find any reference to cards within the settings either. Would a factory reset work? Or is there someway of resetting or re-installing the search apk?
Click to expand...
Click to collapse
I don't use it actually but I've just tried it for you and seems to be working fine, loading up up relevant weather and location information.
Yes you could try a factory reset or try uninstalling it from the play store, but don't forget you are looking for google search, and not google now.
Press thanks if I helped you. Sent via XDA Premium 4
Thanks man, clearing the data out of the Google Search app seemed to reset it. Everything working fine now..

New Unlocked S8+ 955U service issue after flying

Recently purchased a new, unlocked S8+ and got a new SIM from Verizon. This was approximately 2 weeks ago. Zero problems up until this week. I have been on 4 flights this week - before each flight, the phone works great. When I land on the other end, Verizon LTE pops right up, varying numbers of bars as one would expect depending on arrival airport, just like it would normally when I have service and can do everything. However, nothing. No texts, no calling, no data. Tried toggling various things, resetting, nothing for a hour after that, all the while I've got 3-4-5 bars and I can see the data arrows lighting up like there is upload/download transfer.
Finally, I tried "reset network settings" as a last resort and immediately my phone works like a charm. It has happened another 3 times since - every time I have flown, with the exact same results.
All domestic flights. While I'm not a guru, I'm not a complete halfwit either - this is my 4th galaxy and it's definitely not something I'm doing or have ever had problems with before. I fly all the time and never a problem like this until this week. Checked APN, it's right. Checked software update - have most recent.
Any ideas? I'm desperate. Have searched literally everything I can think of and no one else seems to be reporting this problem, not to mention it's difficult to describe in a Google search. About at my wit's end having to re-enter wifi and passwords every day, relearn Bluetooth devices. Theres no other way to truly reset the mobile data settings and get my phone to work that I've discovered. Please, please help.
Eject SD card and remove sim, wait a min, reinsert cards. While the phone is on. Should reset just ur sim settings. Maybe

SIM card recognized but no service

TL;DR
Moto Z2 Play - XT1710-07
The phone recognizes the SIM card but there is no signal (no service). Tried several things, including flashing a custom ROM. I'm considering buying a new motherboard and changing it myself, but first want to know if anyone knows more about this issue or has an idea/suggestion.
Edit: As an added bonus, something that only now I realized. Now when I charge it, it gets EXTREMELY hot. Like I-can't-even-use-it hot. I used to use the phone while charging all the time, but now I can't even hold it. Seems like the problem is when it tries go past 80% charge. It gets super slow, keeps trying and gets hot. Now I don't know if it's a software problem caused by the various flashings or if it's something that would remain even after swapping the motherboard.
Edit 2: I did a full discharge of the phone and recharged it while turned off. It seems to have normalized the battery problem
Edit 3: RIP. I tried to remove the screen before deciding about buying a new board. In the process, I ended up tearing the digitizer flat cable apart. Now I don't think it's worth it buying both a new screen and a motherboard.
The full story and things I've tried
My phone was working all nice and dandy until it stopped having signal/service. Wifi works normally, but anything related to the SIM card doesn't, like phone calls or mobile data.
A list of things I've tried somewhat in order (both of time and of complexity):
* My SIM in another phone: it works normally, so the problem is not the SIM itself
* Another SIM in my phone: it doesn't work, so the problem is definitely the phone
* Using the second SIM slot
* Changing "Preferred Network Type" between the available ones (4G, 3G, 2G, including Enhanced 4G LTE Mode on and off): this one and the next two items don't really make sense to me, since these options seem to be only related to mobile data (4G/3G internet) connection, not to phone calls which is also not working, but I tried them anyway
* Manually selecting the network: Errors with "Selected network unavailable" and, after trying to register for a while, toasts another error saying "Can't connect to the network, try again later"
* Manually selecting the APN: Tried both selecting between the two options available and manually adding an APN by googling the correct info for my carrier
* Simply booting into fastboot and restarting bootloader: a video on YouTube claimed that it was a temporary solution and that I'd need to do it every time it lost signal. But it didn't even work the first time
* Disabling CQATest and then restarting bootloader (and also clearing its data/cache and removing its permissions): a lot of videos on YouTube claimed this was a solution, including for other Motorola phones. Apparently CQATest prevents the phone from working properly in some scenarios. But I think only when you de-google your phone? Not sure. All I know is that it didn't work either
* Using the phone connected to the wall charger: I think this was another YouTube suggestion, and it actually worked for a few minutes. But I guess it was just a coincidence, as it never worked again
Now for some more... "forceful" attempts:
* Factory Reset: Not sure where I saw this suggestion, but it was pretty much the next logical step. Gathered courage, backed up all my data, etc, aaand... nothing again
* Flashing another ROM: Guess it was here at XDA that I read that it was a problem with Motorola's stock ROM. That, paired with my belief that it could still be related to CQATest being installed, I again gathered more courage to flash a custom ROM. I chose LineageOS and found out that it was no longer supported, but decided to install the last official release. I also read that the problem was the Pie modem firmware, so it all seemed to be going fine since the last official release is Oreo 8.1. I flashed it and BAM it worked! ... for a few minutes and never again. I messed around with LineageOS, tried some of the previous things again, but nothing.
Then, I tried to restore my TWRP backup but it didn't work. So I searched a bit more and downloaded the Stock Pie ROM, flashed it, and closed the bootloader. And then I realized the restore probably didn't work since my backup was made using Pie and my phone was on Oreo. Maybe some files/partitions were missing? Also, when I was creating my TWRP backups, I tried creating a full system image backup but it kept erroring. Only later I realized the problem was that the USB Drive was FAT32 and the full system image was bigger than 4GB. Oh, well, now I know.
So now that I'm with my phone pretty much back on square one, I take it to an authorized repair shop. The clerk said that it was a common problem, and that sometimes it could be solved "by software" and that they'd try that. The other option was to change the whole motherboard, which they didn't do because it was "not worth it" and "almost the full price of a new phone". After two days, my suspicions were confirmed: they didn't fix it with their "by software" attempt. At least I didn't have to pay anything.
When I got the phone back, I put the SIM in again and it showed the icon as if there was signal. But when I tried to call someone, the signal disappeared again. I tried searching a bit more, went through all pages of Q&A here at XDA forums and there were like 3 posts regarding loss of signal. All without any response. On YouTube, I found some videos offering a suspicious .bat file. Upon inspection, it merely erased the modemst1 and modemst2 partitions and then wiped user data and cache. I tried it, nothing to lose. Also didn't work.
Now I'm contemplating a few options:
By watching some disassembly videos, I saw that, when opened, the phone has some parts that act like antennas. I thought that maybe those were not properly connected to the board? Maybe they got dislodged during a fall? Seems unlikely tho, since they are screwed in. I searched for a new motherboard to buy and it's a reasonable price. But I'm afraid it'll have the same problem (or develop it in a short time) since I can't find anywhere what the true cause of the problem is.
Another option is to just give up, buy a new phone and use this one as if it was a "small tablet" lol
So, do you guys have any other suggestions or ideas as to what might be the problem? Maybe a tip like "solder a wire to this spot to create a make-do antenna"? I don't really know where else to search.
If not, thanks anyway for those who read it all

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