[Q] Amazon Instant Video crashing - AT&T Samsung Galaxy Note 4

Since the Lollipop update Friday, my Amazon Instant Video player has crashed whenever I try to view a video (Error Code: UNKNOWN_ERROR). It worked fine before Lollipop.
I've rebooted, pulled the battery, uninstalled and reinstalled the app, all to no avail.
Does anyone else have this problem and/or have a solution?
(This is the only bug I've encountered with the upgrade.)

I've solved the problem. It seems to have been a consequence of the Google Play Services problem I and others had been seeing (Play Services was crashing when the phone reboots). As others suggested, I cleared Play Services cache/data and solved that problem.
That didn't fix the Amazon Instant Video problem. But when I then reinstalled Instant Video again (I had done so earlier, to no avail, before I fixed the Play Services problem), it worked properly.

Well, this is frustrating. I did a factory reset (wiping the cache from recovery both before and after), and when I reinstalled everything, Amazon Instant Video was crashing again. This time, nothing I've tried has helped (clearing cache/data, reinstalling the app, et.c).

I found the solution on an Amazon forum.
The preinstalled (and unremovable) Amazon app needs to be manually updated by going to www.amazon.com/androidapp and installing the Amazon app from there (it installs the update). Then, download the Amazon Instant Video app from the updated Amazon app.

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Yup. Me too
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Sent from my Pixel XL using Tapatalk
Long shot, but maybe these are related?
https://www.reddit.com/r/Android/comments/64wfkm/psa_the_google_apps_latest_update_is_broken_when/
aramisathei said:
Long shot, but maybe these are related?
https://www.reddit.com/r/Android/comments/64wfkm/psa_the_google_apps_latest_update_is_broken_when/
Click to expand...
Click to collapse
Thanks. I thought I was alone.:laugh:
Did you try clearing cache of those apps and logout of your Google account?
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I have the same problem. I get "Unfortunately, Whatsapp has stopped working" message and my app crashing while trying to open the message. I tried everything like factory reset, clear cache etc. but I'm not able to get rid of this problem. I'm also using Google Pixel smartphone.

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