Related
Ok. I'm starting to see more and more threads popup about their beloved TP2 taking damage, or getting destroyed. There are links starting to fly around and i thought before it got too crazy and disorganized, I would start to try to collect them into a single thread. Perhaps people could even tell their tales of how their device got damaged, their service experience, and most importantly, the cost of repair (if any).
I also plan to add other things such as backup software and links to parts when i find them.
Hopefully, others plights will serve as a list of what NOT to do to our phones. lol
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Manual
This is a site that contains all the service manuals for HTC devices. No link yet for the Touch Pro 2/Rhodium, but as soon as one is posted, ill add a direct link.
http://www.mikechannon.net/page1.html
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Parts
HTC Touch Pro2 BA S390 Battery (1500mAh)
Dutch Supplier
Soon as a U.S. supplier is found, i shall post it here as well.
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Backup
SPB Mobile Backup Full cost $24.99, but their is a trial download. (not sure if this supports device cloning)
Sprite Clone Mobile Clone software. Full seems to cost $300
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The "Wobble"
A lot of people seem to be complaining about their screen wobbling while tilted. Not sure why anyone is messing with it, but regardless, measurements have popped up. (typical guys, lol) My personal TP2 has ~3mm of freeplay. I personally, consider this acceptable. Others have reported as much as 9mm of freeplay. Its been said that HTC claims a little freeplay is normal. How much freeplay is normal to them, is unclear. From what i have gathered around this forum, is that others seem to consider exchanging it when its 5mm or more of movement. Ill keep everyone posted on this.
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Water Damage
Posting this due to a seemingly number of claims that the water sticker is far too sensitive, and in a fairly bad location.
Water Indicator Thread
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More to come later
(ok, i only found two or three posts pertaining to actual broken devices, but ive seen reply's here and their mentioning such things.)
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Great post, should be stickied for future reference.
Story's so far. (thought i saw somewhere that someone had theirs runover, but cant find it now)
Washing Machine
Rough Landing
Hard Turns
Run over by a Car (this made me die a little inside)
Lyian said:
thought i saw somewhere that someone had theirs runover, but cant find it now
Click to expand...
Click to collapse
it was aegeuss
PumpAction said:
it was aegeuss
Click to expand...
Click to collapse
Ahh.. thank you.. Link added.
(also updated main thread)
*bump?*
Anyone have any more major issues with their TP2?
Lyian said:
*bump?*
Anyone have any more major issues with their TP2?
Click to expand...
Click to collapse
My device has 6 bright pixels. Barely noticeable due to such a hi-res screen. Not exactly "damage" but I see you included the screen "wobble" in your list.
Dead/bright pixels in tp2
FYI - CNN.CN are selling spare parts. I have used them in the past for Kaiser parts.
remarks said:
My device has 6 bright pixels. Barely noticeable due to such a hi-res screen. Not exactly "damage" but I see you included the screen "wobble" in your list.
Dead/bright pixels in tp2
FYI - CNN.CN are selling spare parts. I have used them in the past for Kaiser parts.
Click to expand...
Click to collapse
Yea, im including anything that might be considered a hardware issue, that would more than likely cause the TP2 to stop working, or need a particular part replaced.
Never thought i would have to post here. .
so ive had pretty much the worst day of my life. I got hit by a car on my way to work at 530 in the morning. [I ride a bike, since work is a couple streets over]. I have road rashes all over my face, ear, and shoulder. I decided to call in to work, and instead, go to marching band rehearsal. [Still in high school, btw.].. At lunch, me and a couple friends went to CarlsJr. for some eats. and then drove back to the school. I got out of the car and just by fate, my Tmo TP2 fell, bounced off my leg and landed under the wheel. For some reason my friend pulled forward, and then all i heard around me was a crunch. My screen got curb stomped by his tire. I yelled and screamed. after he stopped i told him he ran it over. He, then, backed it up thinking he was still on top of it, and crunched it some more. So now he was parked on my poor, helpless phone. Had no choice but to tell him to roll off of it. She still works. The screen is still touch sensitive, but its cracked to hell. The plastic is cracked from top to bottom, and the top left quarter of the LCD is no more. just a black liquid crystals where color once fulfilled my heart..
well at least i have insurance on it. Will T-mobile replace my handset under the circumstances?
josh_prayyforplagues said:
so ive had pretty much the worst day of my life. I got hit by a car on my way to work at 530 in the morning. [I ride a bike, since work is a couple streets over]. I have road rashes all over my face, ear, and shoulder. I decided to call in to work, and instead, go to marching band rehearsal. [Still in high school, btw.].. At lunch, me and a couple friends went to CarlsJr. for some eats. and then drove back to the school. I got out of the car and just by fate, my Tmo TP2 fell, bounced off my leg and landed under the wheel. For some reason my friend pulled forward, and then all i heard around me was a crunch. My screen got curb stomped by his tire. I yelled and screamed. after he stopped i told him he ran it over. He, then, backed it up thinking he was still on top of it, and crunched it some more. So now he was parked on my poor, helpless phone. Had no choice but to tell him to roll off of it. She still works. The screen is still touch sensitive, but its cracked to hell. The plastic is cracked from top to bottom, and the top left quarter of the LCD is no more. just a black liquid crystals where color once fulfilled my heart..
well at least i have insurance on it. Will T-mobile replace my handset under the circumstances?
Click to expand...
Click to collapse
I would be demanding that this persons car insurance cover it, as it was ancillary to the wreck. INAL but it's certainly easy to argue that if he had not hit you, you would not have dropped your phone.
Did anyone hear anything about newton rings or overheat damage on the TP2 like it seems to happen quite often to TouchHD users?
I am a bit afraid of that as HTC seems to deny warranty coverage for that kind of defect and the TP2 uses the same hardware (to large parts).
If you have insurance then you can easily get if fixed right? At least, most insurances also cover repairs due to own faults.
in my experience with Tmo and there insurance..
in the US they use a company called "Assurian"
they insure the LINE that you have with tmobile.. so basically whatever phone you have on that number, is supposedly insured...
they also say no matter WHAT the reason they will cover the cost of the phone...if you drop it, get it wet... crack the screen..whatever...
BUT... this is what i recomend...
before you put a claim in, call tmobile OR assurian, and just cassually ask about how the insurance works...ask what they would cover.. ( chances are they will cover everything)
next they first try to help you fix the phone ( if it were software related issues) then they tell you you have a 100$ deductible and they will replace the phone for you... and pretty much mail you a new phone..
in my circumstance i had a SE p900 i paid $1000 for... when i plugged in the ear peice it broke the internal connector and it never was able to use the handset speaker during calls...
they first "tried" to fix it on the phone by changing settings...obviusly to no avail.. then they said ok, no problem since tmobile doesnt sell p900's we will replace it with the best brand they do sell... unfortunatly none of the phones tmo sold was a valid replacement.. i told them no its unacceptable.... then then argued a little cuz they had to shell out $1000 because when i signed up they told me they would cover any phone for any reason..
anyways... after 100$ deductible and some time on teh phone, they cut me a check for $800....i was very impressed...
you should be fine, i dont think they will try to fix it, i think they will just replace it...also, MAYBE just tell them you lost it, they will replace it with deductible.. this way even though its crunched you will have SOME spare parts... but use caution because if you tell them its lost you cant EVER power it up on your sim chip. it shows on tmobile. then they will try to call you on insurance fraud...
Hello,
I've had a peculiar problem recently.
My internal phone speaker (earpiece, not loudspeaker) sounds pretty terrible now, when it sounded absolutely fine just over the weekend. I did not do anything different than before and I didn't do anything to damage it... (to my knowledge at least)
The problem is... the speaker vibrates and is very distorted and sounds really loud. Like if you were playing music too loudly on a low powered amp/speaker.
I tried installing a new rom and some volume tweaks to lower the volume hoping it's a software thing, but it still sounds very distorted...
Any ideas? Is there an equalizer for the internal speaker?
I'm hoping the speaker itself is not damaged...
Stomped.
Ghost image...
I had to return mine after a week. Two faint bluish purple areas formed on the lcd, almost like a faint image got 'burned' in. I'm not sure how this happened, and it was def a burnt image. They replaced it with no questions asked, but I did get the warranty on the new phone....along with the body glove case.
Finally I have sold my TP2. Traded it in for the Samsung GT-i8000 which will arrive next week.
Though I loved the TP2, it's speed and it's hardware keyboard, it bugged me that it is slowly falling apart (well, not literally).
When I first had it, the screen would hold up and wouldn't wobble much. Now it wobbles so much it annoys me. I guess that is normal wear and tear.
Anyway, that wasn't the most annoying part. It is normal for it to wobble I guess. The worst is the sliding screen has started scratching both sides of the keyboard. Not just minor scratches but deep ones. So much so, I was afraid to slide my keyboard out again. I would of kept the stickers on to protect it but it feel off as time went by. So that is why HTC placed stickers on these things maybe, but unfortunately it never stayed on long enough.
And last but not least, there were newton rings, slam in the middle of the screen. I can notice it when the screen is lit or sleeping. I went to HTC to see if they will fix it for me. Turned out they blame me for putting it my pocket and with prolonged pressure, it will create these rings... Damn! If I knew, I wouldn't of kept it in my pocket without any casing. Never knew my pocket will create these rings. Fixing it costs $1200 HKD. EAT MY SHORTS!
So all 3 added together, I don't want to keep it anymore. I don't want another because of the slider and wobbly screen. I went to Wilson Communications (Hong Kong) and traded it in and when they saw the Newton Rings, they said it is normal for large screens to have them as it's hard for the large piece of top layer membrane to keep rigid long enough. Eventually they all will give in and the rings will appear after prolong usage.
I personally disagree, I think only some will suffer from them as my HD is still ok, no rings whatsoever. Even after it has been in my wife's bag since April.
I also guess I can't wait until WinMo 7 comes out when it will support capacity screen. HTC has some new copyright thingy where you are able to use both a stylus and your fingers (not nails) to operate the system. Some kind of electro-stylus. So accuracy won't be a problem anymore.
Until then, I might have to keep my i8000 for a while. The mrs is not rather happy about me changing phones so often. LOL.
dougstoner said:
I had to return mine after a week. Two faint bluish purple areas formed on the lcd, almost like a faint image got 'burned' in. I'm not sure how this happened, and it was def a burnt image. They replaced it with no questions asked, but I did get the warranty on the new phone....along with the body glove case.
Click to expand...
Click to collapse
Sounds like the other reports of pressure on the screen causing damage.. It's not 'burnt' or image burn (which does not happen on LCDs, although a very temporary similar thing can happen but goes away after being powered off for a bit). Most likely your phone screen was pushed inwards at some point.
Screen back scratching keyboard
cocoaju said:
The worst is the sliding screen has started scratching both sides of the keyboard. Not just minor scratches but deep ones. So much so, I was afraid to slide my keyboard out again. I would of kept the stickers on to protect it but it feel off as time went by. So that is why HTC placed stickers on these things maybe, but unfortunately it never stayed on long enough.
Click to expand...
Click to collapse
Does anyone know if all versions of the TP2 are susceptible to the back of the screen scratching the keyboard (sans stickers, of course)? It looks like some versions (Original HTC, Sprint, Verizon and AT&T versions) have a slight ridge/seam around the perimeter of the kepboard that I assume may make the sliding mechanism better, while the T-Mobile USA version does not have this ridge/seam. Does this slight design change affect the susceptibility of the keyboard getting scratched?
khaytsus said:
Sounds like the other reports of pressure on the screen causing damage.. It's not 'burnt' or image burn (which does not happen on LCDs, although a very temporary similar thing can happen but goes away after being powered off for a bit). Most likely your phone screen was pushed inwards at some point.
Click to expand...
Click to collapse
That crossed my mind, but I was EXTRA careful to never push too hard. I also kept it in the case on my belt, and never even came close to hitting it or anything. With the money I spent, I made sure I didn't.
I had to DOA my 2nd Pro2 for the same issue. I thought it was software related, but it wasn't. My 3rd one is flawless....
brucemeng said:
Hello,
I've had a peculiar problem recently.
My internal phone speaker (earpiece, not loudspeaker) sounds pretty terrible now, when it sounded absolutely fine just over the weekend. I did not do anything different than before and I didn't do anything to damage it... (to my knowledge at least)
The problem is... the speaker vibrates and is very distorted and sounds really loud. Like if you were playing music too loudly on a low powered amp/speaker.
I tried installing a new rom and some volume tweaks to lower the volume hoping it's a software thing, but it still sounds very distorted...
Any ideas? Is there an equalizer for the internal speaker?
I'm hoping the speaker itself is not damaged...
Stomped.
Click to expand...
Click to collapse
looks like my speaker on my evo is pretty much dead (it's my fault i was dremeling some steel for a good 2-3 hours with my phone next to me listening to music so i could drown out the sound).
Are there any places that carry JUST the speaker at this point?
Huh, didn't realize that you could burn out a speaker by doing that.
At this point, you can try taking it into a Sprint store that has a repair facility and see if they can either sell you the part or replace it. I don't think they have many, if any, parts available yet though. I tried to get just a replacement battery cover and I was out of luck.
Maybe it's a warranty issue instead?
I would ***** and say warranty.
Sent from my FROYO'D EVO using xda app
speaker
Hi this is an easy fix all you need is a really strong magnet (large rare earth) and place on outside of speaker. Move it around and tap on it a bit. Do it to the front and back speaker. I am am a mechanic and carry my phone everywhere. The magnet pulls the metal off of the weaker speaker magnet pretty easy. Works perfect for me and I have to do it twice a weak. I use a 3/4 x 1 cylinder magnet.
theslicksteve said:
Hi this is an easy fix all you need is a really strong magnet (large rare earth) and place on outside of speaker. Move it around and tap on it a bit. Do it to the front and back speaker. I am am a mechanic and carry my phone everywhere. The magnet pulls the metal off of the weaker speaker magnet pretty easy. Works perfect for me and I have to do it twice a weak. I use a 3/4 x 1 cylinder magnet.
Click to expand...
Click to collapse
i've done this already, when i took the speaker out, the speaker was no longer smooth. It had a LOT of marks on it (dented looking) which looks out of place. the speaker sounds very off..
ok i called a local sprint repair facility and they are ordering me a new one (out of my 30 day warranty but they looked it up and said it should be ok still). Unfortunately i have a white evo, but we'll see. I don't mind the black one that much.
Looks like this is a common issue on some phones according to the guy, he didn't even ask me anything other than does the speaker sound distorted/blown out.
prophetx2 said:
ok i called a local sprint repair facility and they are ordering me a new one (out of my 30 day warranty but they looked it up and said it should be ok still). Unfortunately i have a white evo, but we'll see. I don't mind the black one that much.
Looks like this is a common issue on some phones according to the guy, he didn't even ask me anything other than does the speaker sound distorted/blown out.
Click to expand...
Click to collapse
The same thing happened to a friend of mine, and I told him to deal with it for now or risk getting a phone with 2.2 on it and losing root. He decided his speaker was more important and ended up getting a phone with 2.2 and now is crying about root every day. If your phone is rooted, keep this in mind.
I am rooted but at this point the speaker phone is more important. honestly I do not use much of anything other than titanium. I will likely miss tether though but since I only use it once in a blue moon it will be fine.
sent from my htc evo
prophetx2 said:
ok i called a local sprint repair facility and they are ordering me a new one (out of my 30 day warranty but they looked it up and said it should be ok still). Unfortunately i have a white evo, but we'll see. I don't mind the black one that much.
Looks like this is a common issue on some phones according to the guy, he didn't even ask me anything other than does the speaker sound distorted/blown out.
Click to expand...
Click to collapse
The 30 day period is only for a replacement because of a defect or return because you're unsatisfied with the phone for any reason. It was nice of Sprint to still honor it however and get you the part.
The EVO still has a 1 year warranty from HTC; this blown speaker would likely be considered a manufacturers defect, in which case even after 30 days you could go through HTC to get a repair.
Anyone ever find anywhere to buy a replacement speaker? Not the back one, but the earpiece one....?
Mine has "52c10137db" assuming thats a part number. I need a new one mines crackly and I'd rather just fix it myself.
So tonight my Lumia 900 had developed a new and very annoying fault. If you press the top right corner of the screen it clicks, like a mouse button sound. It doesn't need to be a hard press and actually just holding the phone to my ear is enough to make it click. So when I'm in a call my phone is clicking away in my ear!!
Is this common? I've made a video which is uploading now, should be uploaded in 30 mins or so ( http://youtu.be/6m6ELdp4FZg ). I'll be taking it into Phones4u asap to get it looked at or replaced. Unfortunately it's just over 1 month old so I really have to hope there's some good customer service in place as I will be pretty unhappy if in one week I get this fault, have to lose my phone for a week or so for repair and have been told that it's obselete after just one month.
Fun and games ppl.....
Mine does the same thing, though it's on the right side. I checked out a disassembly video and saw the way the display is held into the housing, very interesting.
Sent from my Lumia 900 using XDA Windows Phone 7 App
Mine's top right too, I was just tired when I wrote the original post. Now corrected the op.
I had the same problem on my white Lumia 900 and so I returned it to the store I bought it from (Harvey Norman) and they replaced it after making a phone call to someone.
I pointed out the clicking problem and the light bleeding from the capactive buttons. I asked to grab a cyan instead of white with no worries, and while I have the light bleeding again I don't have the clicking noise, and I hope I don't get it again.
I remember reading over at WPCentral that someone fixed their phones clicking by pressing down really hard onto the clicking area and it "snapped" back into place.
Mine does this too, but unfortunately I can't return it. I've poked around a bit under the microsim door, but I can't seem to figure out how to fix it.
I've just been into Phones4u who phoned head office and got an exchange authorised. Unfortunately I haven't got the box etc with me this weekend so can't get the exchange today, but I do have the authorisation code so on Weds afternoon I will get the handset replaced. There's no way I could keep this phone for the full 24 month contract if every phone call is marred with a loud click right up against my ear.
I think Nokia have dropped a ball on the quality of this model as I will be onto my 3rd handset in 6 weeks very soon. I really look after my phones with cases, covers and never drop them.
No clicks here. Still enjoying my first, pre-launch L900.
Sent from my Lumia 900 using Board Express Pro
Mine has the clicking just in the right lower corner... but i can only feel it not hear it
I didn't have a clicking sound, but the lower bottom right corner was kind a loose
I wasn't getting any sound through the speakers, but the sound would come If I pressed the lower right, got it promptly exchanged with phones4U
So I decided to be bold and press the rod that holds the display in place, down. The clicking did stop so long as there was pressure on it, but it reverted to clicking again shortly after.
Might have it swapped out myself, depending on how annoying it gets.
Sent from my Lumia 900 using XDA Windows Phone 7 App
Mine also has this problem in the top right. Though it's not a clicking sound, it's more of a creaking noise. Like old wooden floorboards.
So I took my screen out to see when the problem was (using this tutorial: http://allaboutwindowsphone.com/flow/item/14567_Lumia_900_dismantled_by_TechRe.php).
There are clips all around the screens housing that clips into the body of the phone. The clips on the top right where it makes the noise doesn't seem to snap in to the phone as snugly as the rest of the clips. It's almost like the clip on that side is too short or something.
So I used a little crazy glue and it fixed it for a day. Then the noise came right back. So I just left it as it is.
It's polycarbonate. Or, to be more generic, plastic. Plastic expands and contracts differently than other materials. As it cools, it can can also slightly warp. Some of these 0.001" imperfections can't be overcome by clips or pins. Its not going to change the way your phone works.
Next time, look for a phone machined from steel (aluminum also has some variability characteristics, but not as much as plastic. But don't expect reception to be very good.
Sent from my Lumia 900 using Board Express Pro
jimski said:
It's polycarbonate. Or, to be more generic, plastic. Plastic expands and contracts differently than other materials. As it cools, it can can also slightly warp. Some of these 0.001" imperfections can't be overcome by clips or pins. Its not going to change the way your phone works.
Click to expand...
Click to collapse
It is, however, annoying. My Lumia 800 is perfect. No problems. The missus has it now. I have returned my Lumia 900 for a clicking sound and now my second Lumia has a soft clicking or perhaps creaking sound on the bottom right hand side, near where the search button is.
I had my handset replaced yesterday. I'll be keeping a close eye on any quality issue with this one, which is now my 3rd Lumia 900.
Rare Earth said:
It is, however, annoying. My Lumia 800 is perfect. No problems. The missus has it now. I have returned my Lumia 900 for a clicking sound and now my second Lumia has a soft clicking or perhaps creaking sound on the bottom right hand side, near where the search button is.
Click to expand...
Click to collapse
that's the same as mine...
don't really care about it.. it only clicks when i press it, nothing with normal use
I have the same problem with mine, right corner has the creaking sound. Black Lumia 900, tried to get it replaced by calling AT&T customer support but they refused saying it is physical damage and is not covered under the 1year warranty. I will be going back to the store and talk with the manager as she told me call customer service to get it replaced. AT&T customer service was very rude and was blaming me for this problem with the phone. The phone has never been dropped and the screen is in perfect condition. AT&T and NOKIA needs to stand behind their products. This is my 2nd 900 in less than 60 days. I will never buy another Nokia phone if they do not replace this and will be dropping AT&T.
Great, my 5 day old replacement has already started to exhibit this fault AGAIN. It's creaking rather than clicking this time. Also this handset has the purple screen bug, which my 1st and 2nd handset didn't have. Also this one doesn't want to automatically connect to my car's handsfree. Instead I have to go into the Bluetooth menu every time and connect.
I'm about 99% sure I'm done with the Lumia. I'll be calling Phones4U head office this week to see whether I can get a different phone altogether. This Nokia quality is just nowhere near good enough for the price. If I leave it, I know the screen will get worse very quickly, just like the last one.
Massively unimpressed.
Can't help with your creaking (haven't checked mine) but you may have to clear the old connected devices from your car's BT. Usually, you can only automatically connect two or three devices.
Sent from my Lumia 900 using Board Express Pro
DavidC1980 said:
Great, my 5 day old replacement has already started to exhibit this fault AGAIN. It's creaking rather than clicking this time. Also this handset has the purple screen bug, which my 1st and 2nd handset didn't have. Also this one doesn't want to automatically connect to my car's handsfree. Instead I have to go into the Bluetooth menu every time and connect.
I'm about 99% sure I'm done with the Lumia. I'll be calling Phones4U head office this week to see whether I can get a different phone altogether. This Nokia quality is just nowhere near good enough for the price. If I leave it, I know the screen will get worse very quickly, just like the last one.
Massively unimpressed.
Click to expand...
Click to collapse
Mine also has the creaking, but it goes away if I try to physically slide the screen up into that corner. As far as the purple hue, as soon as you get your phone even before putting your Live ID, I would plug it into Zune and update it. The update from Nokia took care of the hue right away on mine.
I also got the speaker problem that someone mentioned, but i fixed it by slapping it against my thigh. I am taking it back and replacing it.
BTW, love the phone, but my gf calls it a joke. A good old fashioned knee slapper...lol
I've already plugged into Zune, there are no updates for my phone. It's my 3rd handset and I've now completely lost faith in the Nokia quality. I was really hoping the Nokia/MS flagship handset would be higher quality that this, but I can't hide my disappointment.
My galaxy note 3 mic doesn't work when I try to talk on a call or using Google now. It does work when I record a video so I am wondering if there is multiple mics and what mic would I need to replace for talking on my phone.
Thanks!
Bump
Bump
Have you contacted Samsung support? If a mic is not working it sounds like a hardware defect.
Same problem - How I resolved it
Sorry for bumping a kind of old post, but anyway...
I had the same problem with the mic not working on my note 3 since the day i bought it, I bought my Note 3 used off Craigslist, and when I got home I realized that the microphone didn't work on calls, but worked just fine on speaker phone. I was somewhat annoyed by this, thinking I got screwed on craigslist again. But instead of throwing a fit about it, I just ordered another charging port / microphone thinking that would solve the problem. I installed it when it arrived, all excited like, only to find out that this didnt fix the problem. I read several posts on this forum and others, many offering what seemed to be viable solutions, disabling noise reduction, cleaning out the mic hole with a pin and so on, none of these worked, the problem still continued.
So tonight I set out on a mission to find the cause of the problem and i did just that... I started by taking my phone apart so that I could clean the mic hole from the inside as well as cleaning the little screen / filter on the inside of the mic hole and stuff like that, I was working in an area that had awkward lighting (my patio), and so I was having to move the phone in different ways so I could see down around the microphone, while doing that I noticed the light glimmering around the area of the mic hole, on the inside, I looked a little closer and I could see that there was definitely something there. I picked at it with my tweezers and what came up, a piece of clear plastic that resembled the plastic you find wrapped around the edges of new electronics, it was about 1/8in wide and 1" long, and it was covering the mic hole.
After removing the plastic, I reassembled my phone and tested it, now the mic works great. it seems that samsung put this thin plastic there to keep things out of the microphone, and it works well, it keeps everything out of the microphone, including the sound of your voice..
Now my Note 3 is what it was supposed to be from the day I bought it, an awesome phone. Prior to tonight its been a regretful purchase and disappointing upgrade to my Note 2, which I had regretted getting rid of, until now...
My note 3 microphone not working
Hi the same problem.as.from.previous comments could.you.please explain how you.cleaned ur microphone out so.I can see if it works I changed the microphone and still no luck kind regards
Picture of the problem area?
wallyb132 said:
Sorry for bumping a kind of old post, but anyway...
I had the same problem with the mic not working on my note 3 since the day i bought it, I bought my Note 3 used off Craigslist, and when I got home I realized that the microphone didn't work on calls, but worked just fine on speaker phone. I was somewhat annoyed by this, thinking I got screwed on craigslist again. But instead of throwing a fit about it, I just ordered another charging port / microphone thinking that would solve the problem. I installed it when it arrived, all excited like, only to find out that this didnt fix the problem. I read several posts on this forum and others, many offering what seemed to be viable solutions, disabling noise reduction, cleaning out the mic hole with a pin and so on, none of these worked, the problem still continued.
So tonight I set out on a mission to find the cause of the problem and i did just that... I started by taking my phone apart so that I could clean the mic hole from the inside as well as cleaning the little screen / filter on the inside of the mic hole and stuff like that, I was working in an area that had awkward lighting (my patio), and so I was having to move the phone in different ways so I could see down around the microphone, while doing that I noticed the light glimmering around the area of the mic hole, on the inside, I looked a little closer and I could see that there was definitely something there. I picked at it with my tweezers and what came up, a piece of clear plastic that resembled the plastic you find wrapped around the edges of new electronics, it was about 1/8in wide and 1" long, and it was covering the mic hole.
After removing the plastic, I reassembled my phone and tested it, now the mic works great. it seems that samsung put this thin plastic there to keep things out of the microphone, and it works well, it keeps everything out of the microphone, including the sound of your voice..
Now my Note 3 is what it was supposed to be from the day I bought it, an awesome phone. Prior to tonight its been a regretful purchase and disappointing upgrade to my Note 2, which I had regretted getting rid of, until now...
Click to expand...
Click to collapse
Hi, thanks for great troubleshooting.
I was hoping you have a picture of the problem area, since I have an issue with my speakerphone. People cannot hear me properly when on speakerphone. I may have to fix the microphone as well on my good old Note 3.
I know some of you have the issue of the lifting speaker grilles. I just want to let anyone who has this same problem know that they are rather simple to replace. If anyone needs the parts they can be found here:
http://www.etradesupply.com/htc/android-models/htc-one-m8-replacement-parts.html
Shipping was expensive, but it arrived to New York from China in about four days which was impressive. Build quality of the replacement parts is excellent. I cannot tell the difference from the original. My old one was bubbling in places and scratched. After some heating using a hair dryer and a little peeling, the old one came right off and i put the new one on. It already had adhesive on the part. I just hope this sticks and doesnt bubble.
This is not a question. Please in the future use the general thread.
Thank you; I will bookmark this link. Good to know where to buy parts like these. Some can be found on Ebay, others are rare.
Pointless thread without pics.
Not at all pointless, I've damaged my speaker surround (the black outline) removing the grill the other day (Shawarma fat went over my phone) anyway I've sorted it and now the black surround looks funky.
As it goes I want a silver version of the M8, so I'll be ordering the silver body and grills, not at all a pointless thread.
:good:
Doughnut said:
Not at all pointless, I've damaged my speaker surround (the black outline) removing the grill the other day (Shawarma fat went over my phone) anyway I've sorted it and now the black surround looks funky.
As it goes I want a silver version of the M8, so I'll be ordering the silver body and grills, not at all a pointless thread.
:good:
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Imo it's basically a post with a link that has already been posted several times and nothing else.
It would have been nice to have seen results.