Develop Bugs

T-mobile UK have 1300 units in stock @ 13.40 GMT 26th March

Hi all,
Apologies for starting a new thread but I (as well as a few others) have just had confirmation that T-mobile now have them in stock, ready for next day delivery.
I was told by the rep that the new phones go through a quarantine process that can take anywhere between a couple hours to a couple of days- the Desire was given the go ahead; whereas the SE X10 had to be 'given back to the manufacturer'

I have to thank you for telling us this. I just contacted T-Mobile and managed to get the operator to despatch it today. I had ordered my phone on Tuesday, the 25th and I had no status updates until today. A quick call to T-Mobile and now I have an email to confirm that my phone's winging its way to me. Hopefully I get it tomorrow or Monday!!

I have no doubt they will come tomorrow as long as they are ordered before 4pm they will arrive tomorrow.

Yeah thanks fortunately someone actually kept there promise and called me as soon as it arrived and has dispatched mine out for tomorrow.

I have received the email from t-mobile saying my phone has been despatched... but for delivery on a SATURDAY?!?!?!? I think it's far more likely it will not be delivered until Monday.

Andaho said:
I have received the email from t-mobile saying my phone has been despatched... but for delivery on a SATURDAY?!?!?!? I think it's far more likely it will not be delivered until Monday.
Click to expand...
Click to collapse
It's not a normally delivery it's a courier delivery for between 9am-1pm.

The woman on the phone did tell me that "Delivery was free for the Desire". I am thinking this is the special saturday delivery they normally charge £7 for which is done by some company other than Royal Mail.

brummiesteven said:
The woman on the phone did tell me that "Delivery was free for the Desire". I am thinking this is the special saturday delivery they normally charge £7 for which is done by some company other than Royal Mail.
Click to expand...
Click to collapse
Yes, exactly... couriers charge extra for saturday deliveries... but I will indeed be pleased if it does arrive tomorrow I wish they had an order tracking on t-mobile.. I have an order ref number, but no way of tracking it... I also want to look at it because they sent me 2 emails for the order, and wondering if I maybe clicked twice on submit or something and have 2 coming!!! :/

What about our April 7th phones??? Post Any news here

Any updates on stocks arriving to UK Retails stores on april 7th???
i pre-ordered mine from handtec long ago..
Cant wait....
Anyone?

Clove - 7th April HTC Desire
Hmm, I think I've been charged for mine on Thursday however Clove haven't sent me an email confirming this. For some reason my net banking only shows transactions up to the 1st. Perhaps something to do with Banking Holidays?
Anyways, this is from http://www.clove.co.uk/news.aspx
Our Easter Opening Hours are as follows:
Friday 2nd April - Closed
Saturday 3rd April - Closed
Friday 4th April - Closed
Monday 5th April - Closed
Tuesday 6th April - Open 9AM
Please be aware that we will not be answering emails during this period. You are welcome to send an enquiry, but we will not be available to respond until Tuesday morning when we open again. We appreciate this is frustrating for outstanding orders for new device releases and we will do our best to have orders with customers as soon as possible. The situation for the following devices is as follows:
HTC Desire - first stock due 7 April - This is the first batch of reseller stock that will be released. If you have confirmed your pre-order for the Desire, please do not email us with questions unless it is essential. We will keep you updated with any information as soon as we have it. At the moment we expect orders to start shipping on April 7th.
Click to expand...
Click to collapse

inkredi said:
Any updates on stocks arriving to UK Retails stores on april 7th???
i pre-ordered mine from handtec long ago..
Cant wait....
Anyone?
Click to expand...
Click to collapse
As of today, Handtec is still saying the 7th is the expected ship date. I know it's hard, but it's only 24-48 hours away. Just do what I have been doing...watch the reviews & think "Man! The phone I have right now sucks!"

Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
Code:
DISPATCH of GPSK sent Ventsislav Mladenov 1 FedEx International
Priority package(s).
This shipment is scheduled to be sent on 04/07/2010.
Reference information includes:
Special handling/Services: Deliver Weekday
Status: Shipment information sent to FedEx

Indomitable said:
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
Code:
DISPATCH of GPSK sent Ventsislav Mladenov 1 FedEx International
Priority package(s).
This shipment is scheduled to be sent on 04/07/2010.
Reference information includes:
Special handling/Services: Deliver Weekday
Status: Shipment information sent to FedEx
Click to expand...
Click to collapse
Nice to hear! You're from the UK?

Indomitable said:
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
Click to expand...
Click to collapse
Who did you order from?

I ordered it from Handtec , and I'm not from UK , I'm living in Bulgaria and I'm very surprised because FedEx gave me an estimated delivery date - 08.04.2010

Good to hear. Looks like the 7th is a definite date then

Im due to receive mine on Thursday I think, shipping out from devicewire. Will call them today to check.
Bloke

I ordered mine from Clove a couple of weeks ago. Haven't heard anything recently, but when I sent them the name/address verification email they said
We look forward to dispatching your HTC Desire when they are released (at the moment we do expect to fulfill all orders) and you will receive your tracking number on the day your order ships.
Click to expand...
Click to collapse
so am hoping to receive an email about that tomorrow. Will post here if I get anything.

carrige said:
I ordered mine from Clove a couple of weeks ago. Haven't heard anything recently, but when I sent them the name/address verification email they said
so am hoping to receive an email about that tomorrow. Will post here if I get anything.
Click to expand...
Click to collapse
I'm hoping you're not going to be disappointed and I do not know how the delay will have affected Clove's supplies but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago. Certainly this was the case before the launch was delayed. A mate of mine ordered his Desire from Clove last week and is not expecting his for another week or so. Who knows, maybe the delay will mean that Clove's first and second batches will have been amalgamated?

@JTHM
I dunno about that... I ordered mine on March 19th so hopefully that would've gotten me in with the first batch of orders (I'd be very surprised if that wasn't the case). The email I quoted was dated March 30th so up to then they seemed to be able to handle all the pre-orders.
As regards how the delay hit them, all I know is that there's a sign on the Desire page on their site saying that the 'expect' stock by the 7th, I suppose they'll start shipping as soon as they've got them in stock.

JTHM said:
I'm hoping you're not going to be disappointed and I do not know how the delay will have affected Clove's supplies but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago. Certainly this was the case before the launch was delayed. A mate of mine ordered his Desire from Clove last week and is not expecting his for another week or so. Who knows, maybe the delay will mean that Clove's first and second batches will have been amalgamated?
Click to expand...
Click to collapse
I saw heard some people cancelling their orders from clove, worth mentioning

JTHM said:
...but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago.
Click to expand...
Click to collapse
I think they were originally but that was before the delay. I recieved an email since the delay saying:
Stock should be here on the 7th/8th We expect over a 1000 units
Click to expand...
Click to collapse
They also said mine would ship from the first delivery. Before they were delayed, mine was going to be in the second shipment which was originally due 2nd April.

Indomitable said:
I ordered it from Handtec , and I'm not from UK , I'm living in Bulgaria and I'm very surprised because FedEx gave me an estimated delivery date - 08.04.2010
Click to expand...
Click to collapse
Why didnt i get that
last email they sent me was
"Thank you for your co-operation in this matter, your security details have now been processed and the order will now be dispatched upon your chosen delivery option."
that was on the end of last month.. i had payment confirmation issues, but my order was on the 20th
from handtec too....
i hope i get a delivery notification soon

Got my email notification from F*D*X about my shipment from Handtec also
Funny thing is, it says it should be delivered on the 8th...I wish. Even if it left tomorrow, I would still have to mess with with F*D*X and Customs. Safe to say, I won't be receiving my new toy until Saturday or Monday of next week

A few minutes ago, I was in Live-Chat with Handtec and they told me that stock still hasn't arrived until now.

So did I, that's why I cancelled... I'm going on a trip tomorrow evening for a week so i'll buy it in a local store.

Ganja82 said:
A few minutes ago, I was in Live-Chat with Handtec and they told me that stock still hasn't arrived until now.
Click to expand...
Click to collapse
I just talked to Handtec live chat and got this info:
Customer Services (811): Unfortunately delivery for the HTC is tomorrow
Customer Services (811): we will ship some tomorrow and Thursday
But who knows who has the correct info.

bloke said:
Im due to receive mine on Thursday I think, shipping out from devicewire. Will call them today to check.
Bloke
Click to expand...
Click to collapse
Spoke to them, they are due to ship out tomorrow, special delivery for thursday ;-)
Not long now
Bloke

AT&T Penny Sale Shipments

I've been checking my email every 5 mins to see if my phone has shipped yet. Just can't wait to get it, hoping for Weds. Anyways, to try and gauge how AT&T is doing on the processing how about every one post the time they ordered, what shipping method they ordered and what phone they ordered and update their posts once it has shipped? I'll go first.
time: 0012
phone: Titan
Shipping: 2day

I ordered at 12:30am EST on Saturday for free 2 day shipping (Premier), received shipped email with Fedex tracking info around 1:30pm that day, and my package is scheduled to be here tomorrow.

I have Premier as well and mines is still processing. Did you order a Titan?
Sent from my SAMSUNG-SGH-I897 using XDA App

clfosk said:
I ordered at 12:30am EST on Saturday for free 2 day shipping (Premier), received shipped email with Fedex tracking info around 1:30pm that day, and my package is scheduled to be here tomorrow.
Click to expand...
Click to collapse
Lucky! I was ready to order at about 11:30pm ET on Friday night (the sale went live a little early, I guess) but I went through checkout about 5 times and it never would apply the instant rebate, even when I tried a few times an hour until after midnight MT. I had no desire to pay the $300+ and then try to get a refund from AT&T later.
I also have Premier, so I called in to "business care" in the wee hours of Saturday morning, but they couldn't access promotions so told me to call Premier SALES (separate department), which is only open M-F. I told them the sale was only good on Saturday, so they said they put a note on my account to guarantee that Premier would honor the deal on Monday.
Didn't want to take that gamble either, so I called "regular" sales when they opened on Saturday (which turned out to be 8am MT). I ordered the Titan, they honored the penny deal, and said NOTHING about being sold out or backordered yet. That said, I STILL have not received my shipping confirmation email, and checking my order on the website says that it's processing, not backordered, but not shipped.
Wednesday would be a welcome surprise, but I'm not expecting it and I've been using this Samsung Solstice for 2 months now since I accidentally "laundered" my Focus, so I suppose I can eke my way through a few more days.
UPDATE: Shipped, baby!

clia said:
If you purchased the phone through device upgrade, you can check the status by loging in to you at&t account. The link is on the right hand side of the "check eligibility" page. Not sure how the info will displayed for new customer.
You will have all the details about the content in the shipment, tracking number etc.
Click to expand...
Click to collapse
This was posted on the Titan board. Just checked it this way and it says backordered Going through Premier it just says processing.

Just got an email saying I'm backordered too
So I will have to wait on my Focus S.

I ordered through Best Buy for $0 w/ upgrade and it shipped today. It should be in my hands tomorrow or Wednesday.

macjr82 said:
This was posted on the Titan board. Just checked it this way and it says backordered Going through Premier it just says processing.
Click to expand...
Click to collapse
I got my email from Premier now saying backordered. If I canceled how long would it take my upgrade eligibility to reset?
Sent from my SAMSUNG-SGH-I897 using XDA App

Just got my shipment email with tracking #. It shipped today will be at my house at 3pm tommorow. Sadly I work, perhaps I can call and have fedex deliver it later...

I just went to the store and had them price match.

I ordered my Titan at 8:45am on Saturday. I called the store to see if they would honor the deal first and they said "no".
I have not received a shipping notice, but checked my order status and it shows that it has shipped already via USPS.
So, for those without shipping e-mails, go to the ATT website and check your order status.

Ordered 11/26 using the device upgrade page on the AT&T website. Shipped 11/28 via USPS. Hopefully will arrive in the next few days.

ordered 2 Focus S on Sat 2pm ish and it has been on backordered since yesterday
then it just got shipped out earlier, should be here on Thursday.
so excited

Ordered 2 on a upgrade thru ATT online 1215am EST Sat, and they are schd to be delivered today standard mail. Yehaw, better part is only pd a penny for each.

OUT. FOR. DELIVERY.
Boy, concentrating on work this afternoon is gonna be tough!

Ordered a Focus S Saturday about 12:30 AM EST; tracking info shows scheduled delivery tomorrow.

Guys, could you tell me: AT&T "penny sale" was for the new customers/customers with expired contract only or for everyone?

sensboston said:
Guys, could you tell me: AT&T "penny sale" was for the new customers/customers with expired contract only or for everyone?
Click to expand...
Click to collapse
I used it on an upgrade and $15 data plan.

I got my shipment notification today!!!!! I should have it by tomorrow!!!!!
Sent from my SAMSUNG-SGH-I897 using XDA App

sensboston said:
Guys, could you tell me: AT&T "penny sale" was for the new customers/customers with expired contract only or for everyone?
Click to expand...
Click to collapse
It was for either new customers, or customers adding a line, or customers who were upgrade-eligible (within the last 6 months of a contract). It did require a 2-year contract, so if you're early in an existing contract, it wouldn't have worked.

Spigen Order

For those who have ordered with Spigen in the past, how long does it take to get the items shipped out? Are they fast to get the items shipped out? The reason I am asking, I placed an order on Friday morning (14th of September) and have yet to have any updates via the tracking #. I also sent them an email, and no answer yet, anyone have a direct phone # to spigen?
I got everything shipped via USPS Expressmail International to Canada, and I have another package shipped from another vendor from within the US, also via express and this one has updates every couple hours.
Sorry if this post isn't in the correct forum, mods please feel free to move it where it belongs if not in this section.
Thanks,
JP

jproy12 said:
For those who have ordered with Spigen in the past, how long does it take to get the items shipped out? Are they fast to get the items shipped out? The reason I am asking, I placed an order on Friday morning (14th of September) and have yet to have any updates via the tracking #. I also sent them an email, and no answer yet, anyone have a direct phone # to spigen?
I got everything shipped via USPS Expressmail International to Canada, and I have another package shipped from another vendor from within the US, also via express and this one has updates every couple hours.
Sorry if this post isn't in the correct forum, mods please feel free to move it where it belongs if not in this section.
Thanks,
JP
Click to expand...
Click to collapse
That is quite normal actually. you will not see any updates for a few days, and even when they provide you a tracking number it will only show that it was processed in the local US mail office and that's it. Here is how my order from them went:
-I ordered their galaxy S3 case from spigen.com on Aug 31st.
-I got a shipping confirmation from them on sept 4th
-The USPS.com website only said that it was processed in the local Los Angeles office
-On Sept 14th I got a US international package with my case it.
I live in Calgary in case you were wondering.

sluma said:
That is quite normal actually. you will not see any updates for a few days, and even when they provide you a tracking number it will only show that it was processed in the local US mail office and that's it. Here is how my order from them went:
-I ordered their galaxy S3 case from spigen.com on Aug 31st.
-I got a shipping confirmation from them on sept 4th
-The USPS.com website only said that it was processed in the local Los Angeles office
-On Sept 14th I got a US international package with my case it.
I live in Calgary in case you were wondering.
Click to expand...
Click to collapse
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP

Shop from CRETOUCH.com (fyi I'm not a cretouch representative or promoter)
My experience with spigen main site has been nothing but terrible! Slow response and no notification of shipped item has you wondering for days, long refund process etc....
Cretouch is authorized third party dealer. They are really good with customer service and also have live chat so you can get your answers same day! All their items ships out same or next day depends on time and I usually get it within 3 days. Also they offer FREE shipping to US residents unlike Spigen main site.
Sent from my GT-I9300 using Tapatalk 2

jproy12 said:
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
Click to expand...
Click to collapse
No way should Express take 2 weeks to Canada. It should arrive within a week of placing your order.

I'm from the southern California area so shipping is much quicker since they're based here, but I also order from them through Amazon. If it's fulfilled by Amazon, you'll usually get your items quicker. Anyways, ordered the neo hybrid lumi and modello cases from Spigen through Amazon yesterday and it's scheduled to be delivered tomorrow. Give Amazon a try if Spigen direct website isn't working out well.

pmoradi2002 said:
No way should Express take 2 weeks to Canada. It should arrive within a week of placing your order.
Click to expand...
Click to collapse
I am really hoping it arrives before Friday. As for xgear, I might be ordering a Spectre Tempered Glass Screen Protector, sent an email this afternoon and within a couple hours I got a reply.
zen0s said:
Shop from CRETOUCH.com (fyi I'm not a cretouch representative or promoter)
My experience with spigen main site has been nothing but terrible! Slow response and no notification of shipped item has you wondering for days, long refund process etc....
Cretouch is authorized third party dealer. They are really good with customer service and also have live chat so you can get your answers same day! All their items ships out same or next day depends on time and I usually get it within 3 days. Also they offer FREE shipping to US residents unlike Spigen main site.
Click to expand...
Click to collapse
Next time I'll know for sure in case I need to order something again! I'll definitely consider them. I was finally able to get an email back, and if I dont have any news before Friday, I will most likely get a refund, according to SPG...
JP

jproy12 said:
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
Click to expand...
Click to collapse
Their website only had international first as international shipping

I just bought a case from spigen, I live on east coast US. I ordered it direct and got it in 3 days flat with the standard shipping.
I also had an issue with the case and have emailed them and they got back to my email the same day.

sluma said:
Their website only had international first as international shipping
Click to expand...
Click to collapse
Weird... But I know I checked out with United States Postal Service - Express Mail International. Here's the format of my tracking #: EC##########US.
Either way, I'll wait till Friday, as express shipping is 3-5 days to Canada, 5 being the most, and Friday will be 5 days, if I don't have anything I'll ask to get refunded and I'll buy from another vendor.
JP

Been 6 days since I placed my order via expressmail international, which is supposed to take 3-5days, and have yet received anything.
I placed my order early Friday morning (sept 14th) and it was shipped late Monday (sept 17). They dont mention that it takes a couple days to ship out items. I placed an order via bestskinsever on Friday evening, was shipped that same evening and I received it Friday of the next week, also via expressmail.
Anyways, will update when I get my stuff, really wanted it sooner than later.

is a hit and miss, I live in Texas and some times I get their stuff on 3 days sometimes 7 days and one time it took 2 weeks... always standard USPS shipping.

eortizr said:
is a hit and miss, I live in Texas and some times I get their stuff on 3 days sometimes 7 days and one time it took 2 weeks... always standard USPS shipping.
Click to expand...
Click to collapse
True... I'll see in a couple days! It's just that even the USPS website hasn't been updated since the 18th...

So it seems like it'll be delivered this afternoon... soo much for taking 3-5days! Took more like 9days!

jproy12 said:
True... I'll see in a couple days! It's just that even the USPS website hasn't been updated since the 18th...
Click to expand...
Click to collapse
Check FedEx first apparently they use FedEx to ship from factory to ur local post office first then usps will ship to ur house
Sent from my SGH-T999 using xda app-developers app

Finally installed the screen protectors, really great quality, however, the neo hybrid case have problems with the volume key... Waiting to be contacted to see what they will do...
Probably the last time I order directly from them, slow answers and what seems like poor customer service, to me at least.
JP

Spigen extremely slow shipping time, customer service is only email and limited.
Called no answer, voice mail always full. Looked at yelp, same thing all complaints about customer service contact, and especially delivery time, and tracking information. Their products are 5 star but their customer service and delivery service is so frustrating I couldn't give them 5 stars. I've gone as far as complaining to the Better Business Bureau, etc. I've called all numbers including the one off my charge card and BBB with no success. Someone needs to hire me to get their A$$ in gear, answer the phones, clear and return voice mails and ship the dam products. OR TELL people up front, our products is so dam good your going to have to get on a waiting list. JUST GET IT DONE OR BE HONEST. Right?

The last time I got a screen protector of theirs it was through eBay. No problems. Fast shipping
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app

UK Pre Order-Waiting Room

So I ordered through Mobile phones direct, expected delivery is the 8th, contacted them today and they are saying they will begin shipping on the 7th. This is no use to me and I won't be getting mine on Friday as I live in the northern parts of Scotland. However it is an indication that others Such as 02 & Vodafone will begin on the 7th.
Use this thread to provide carrier updates as to when you get your notifications of shipping through.

I've preordered through Three and have Friday 8th as the delivery date.

Carphone Warehouse O2 upgrade here, Friday 8th delivery promised.
I've also ordered a snapdragon from abroad which will get here early next week.
I'll do some cpu/battery benchmarks and probably return the Exynos

Had my call from Samsung store earlier to book my collection time slot for Friday.
S10+ Ceramic Black 8/512 ready and waiting ?

I ordered mine for use in the US from Clove UK - an awesome retailier I have used to buy virtually every Samsung Phone since the S8 Plus. Good Prices - fast shipping (considering it is overseas) and awesome support. Whether they ship on the 7th or 8th, I won't get it until Monday because it is overseas - but it will be worth the wait.

Geekser said:
I ordered mine for use in the US from Clove UK - an awesome retailier I have used to buy virtually every Samsung Phone since the S8 Plus. Good Prices - fast shipping (considering it is overseas) and awesome support. Whether they ship on the 7th or 8th, I won't get it until Monday because it is overseas - but it will be worth the wait.
Click to expand...
Click to collapse
Hey, which model did you order?. I'm looking to get the Exynos version as well, usually get it from Ebay, but I've heard of Clove as well. Looking to get the Black 1Tb, but its not available.

EE are shipping tonight for delivery tomorrow I believe,

Samsung UK ships on 7th and delivers the day after, nobody got their units in the UK yet.

Corv0 said:
Samsung UK ships on 7th and delivers the day after, nobody got their units in the UK yet.
Click to expand...
Click to collapse
Same here. Shipping on the 7th for next day delivery.
Sent from my SM-G935F using Tapatalk

Anyone ordered from Very?

Just got an email from Samsung... My order is on its way!! happy Fridays guys!

geovass said:
Just got an email from Samsung... My order is on its way!! happy Fridays guys!
Click to expand...
Click to collapse
Nice one, great to see some movement at last hopefully mine will be dispatched today also.....:good:

Got an update this morning on my DPD app. The parcel is on its way [emoji16]
Sent from my SM-G935F using Tapatalk

Very are absolutely S**t, when I ordered it said expected Delivery on or before Friday 8th March, I just called them now for a order status and was just told that I wont get it until 29th of March wtf

Omg got a text from Carphonewarehouse that my order is ready for collection, went in and they can't give it to me till tomorrow. This is torture!

atti12 said:
Omg got a text from Carphonewarehouse that my order is ready for collection, went in and they can't give it to me till tomorrow. This is torture!
Click to expand...
Click to collapse
Yup seems to be the trend here in the UK, all suppliers must adhere to the release schedule, pre orders or not.....

Well hurrah I now have my dispatched notification through.......

I'm probably the only one praying I don't get a dispatch email tonight and that virgin don't screw up and send out tonight for tomorrow like they did with my X's when asked for Saturday delivery fortunately the wife was just on way out when yodel turned up but tomorrow nobody home [emoji24][emoji2957][emoji2957][emoji2957][emoji2957] I just know there going to screw it up[emoji122][emoji122]
Sent from my A3_Pro using Tapatalk

Been a while since i had a Samsung, just got the email that its been dispatched, expected tomorrow

Well this is a turn up for the books, everyone getting their notifications, I just hope the next day delivery is correct, from England to northern Scotland in 24hrs, let's see......