htc m9 wifi problem - One (M9) Q&A, Help & Troubleshooting

hello , i have problem with my new htc m9 it cant connect to wifi networks ???
wifi turned on but cant see or connect to any network
my android os 5.0.2
please help

Have you tried a Factory Reset?

Same Problem
Exactly the same problem I think the problem from sim.. Slide out and do restore factory settings... Wifi will appear relates and you can contact. But if you put sim you cant contact and dont see the network.we need update from htc because this problem in some contry
I from syria ????

I'm not having the exact same problem but I am having a problem with WiFi
Yesterday I received my wife's M9 upgrade and started setting it up. I noticed it was going REALLY slow downloading over Wi-Fi, so I activated the SIM and it dropped off the home network. It immediately picked up pace and apps began making download progress. I have more than a dozen other devices working without issue on my home network. When I reconnected it and attempted to reach any website, it just stalls.
Tonight I'll try pulling the SIM out and / or Factory Reset to see if I can get it working.

same problem
i have the same problem what should we do?

I returned my device and got another new one. Immediately out of the box it seemed to be working better but developed similar issues. I disabled a setting named minimize battery use on Wi-Fi and that seems to have improved it, but it still seems to have issue with my 5mhz 802.11AC router.
I think we can live with it the way it is, until they push a fix. Hopefully a fix anyway.
Sent from my S6 edge using Tapatalk

We need update form htc ????

Seems to be an issue with N only 2.4Ghz and 5Ghz band networks. I set my 2.4Ghz to auto (g/n) and removed the 5Ghz SSID from the list of known networks and it's working great. YMMV
Sent from my S6 edge using Tapatalk

I have this problem too with Iran simcard irancell and rightel
please if some one have solution share with us
thsnks

DNS issue?
My problem is similar to what Jason V described. My phone connects to my home WiFi okay, but the internet connection alternates between working very slowly, or not at all. Strangely, removing the SIM card from the phone fixes the WiFi connection, but as soon as I reintroduce the SIM card, the WiFi issues return.
I'm going to attempt changing the DNS server to see if that helps at all. If it does I'll let you know.

same problem here

HTC one M9 WIFi problem
Jason_V said:
Seems to be an issue with N only 2.4Ghz and 5Ghz band networks. I set my 2.4Ghz to auto (g/n) and removed the 5Ghz SSID from the list of known networks and it's working great. YMMV
Sent from my S6 edge using Tapatalk
Click to expand...
Click to collapse
I have tried many things to get it work but it didn't. i need help please

problem completly solved with new update (1.32.401.17) from dear htc

Still...
Mine version is 1.32.841.15 but the problem is still there... I can't use Wi-Fi....
I could before but now after a few updates I can't... ( Just to be sure that we have same problem, I can turn Wi-Fi on but it doesn't show any networks.)

Solved
Simply update to latest build which as by now is : 1.32.501.17 and fortunately solve 2 M9 devices wifi for me.
you can find these Ota updates in here :http://forum.xda-developers.com/one-m9/development/ota-1-32-401-15-firmware-noredtext-t3072571
,

I had this problem as well. I end up changing my channel to 11_and it helped,but when I changed it to 6,I went from 17mb to 32mb.

peter_dizai said:
Simply update to latest build which as by now is : 1.32.501.17 and fortunately solve 2 M9 devices wifi for me.
you can find these Ota updates in here :http://forum.xda-developers.com/one-m9/development/ota-1-32-401-15-firmware-noredtext-t3072571
,
Click to expand...
Click to collapse
Are you sure that 1.32.501.17 is newer than 1.32.841.15?
And how can I downgrade to 1.32.501.17 from 1.32.841.15?

sat2they said:
problem completly solved with new update (1.32.401.17) from dear htc
Click to expand...
Click to collapse
I've got the same problem, we have 2 M9s and both of them cannot find any wireless networks
build number 1.32.401.8
should we wait for hTC or what else can we do that won't require root ?

Sea Skipper said:
I've got the same problem, we have 2 M9s and both of them cannot find any wireless networks
build number 1.32.401.8
should we wait for hTC or what else can we do that won't require root ?
Click to expand...
Click to collapse
I was chatting to HTC for about one hour! But our biggest problem was that they don't know there is such a problem! They thought it's a problem just for me.
I informed them about it (at least, informed the chat person!) so I think we can expect an update from HTC in few weeks...
And that's weird that we can use Wi-Fi Hotspot but not connecting even finding networks!
I think the best is to wait a little...
But I'm still really confused that how did some other people updated their phone to 1.32.501.17 not 1.32.841.15 ?!

Related

[Q] Weird wifi issue

Hi everyone,
I'm enjoying my One X since last Thursday. I did have one problem, though : my wifi wasn't working at home. What happened is that the phone correctly connected at the network, but then it would "kill" the wifi.
I mean, neither of my laptop computer nor my old Desire (which were both connected before the One X) worked on wifi after I connected the One X, which by the way didn't work either.
Considering this issue I wen't to the carphone warehouse to have another phone.
I didn't go home straight, I got to try other wifi network, which worked perfectly.
But, at home, I'm still having the same issue !
Can anyone help me please ?
so none of your hardware is now connecting to your Wifi?
If so, I would suggest a hard reset of your Hub/router. If there is a reset button hold it in for 20-30 seconds, if not, unplug for 30 seconds.
If it's just your One X not connecting try going through settings to ensure its setup correctly.
Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.
Try using a static ip, make sure it is unique.
There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium
jaspabt said:
so none of your hardware is now connecting to your Wifi?
Click to expand...
Click to collapse
Actually, my laptop and Desire are connected to the Wifi ; they can't connect only after i set my One X on the Wifi. It's like the phone is destroying the wifi network.
slang83 said:
Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.
Click to expand...
Click to collapse
I just did a factory reset, but it didn't help.
eeeeeee said:
Try using a static ip, make sure it is unique.
Click to expand...
Click to collapse
Also did that, still didn't help
Cxpher said:
There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I didn't find those settings. In wifi advanced I only found an setting that disconnect the phone when signal is low.
I should mention that whenever the One X is set on wifi, it works for like a minute. Then all of my devices can't access the internet. Desire and One X are showing that they are connected, but no access to play store, browser... Computer is showing an error message "limited access". And my TV (which I get with my internet box) is freezing.
What I don't understand is that I tried on two friends' network, everything worked perfectly. Only at home As Cxpher said, I guess it must be my wifi that isn't set up correctly. But what can I do next, except hard reset and static ip ?
EDIT : I tried to connect the One X without having any other device connected. It worked, but as soon as I launched the Play Store, I lost the connection and had to reboot my box. Apparently the Play Store is messing everything up. Weither I have hardware connected or not, it never works (again, only at home).
Up.
Anyway, not being able to use my own wifi is a bit annoying
Same exact issue. Phone going back tomorrow.
WiFi fine for 2 years.
New one x WiFi dropping and having to reset router after 2 mins connected as all WiFi dies.
Seriously fcukd off!
Which router do you have? Is there any logging-function available in the router software/firmware?
Standard netgear.
It's been fine with s2 and hasn't needed to be reset for a over a year....until yesterday!.
Not overly tech, would a log facility help?
A log would help to see what is going on with the router when the phone connects. The fritzbox showed an authentication error when my sgs connected and killed the wifi for all devices in the network. Just googled your problem. Netgear and htc devices seem to have problems very often when connecting. You should try to get the newest fw for the netgear. Maybe that solves the problem.
Thanks for your help. Latest firmware is installed tho.
Bizzar issue!
Shame as its a nice phone too
I have a classic french box (called Bbox). For the record that actually is my second phone. I had the same issue with the first one, so I went directly to ask another one.
So has exchange phone resolved the issue?
Sorry I explained it wrong. I meant I already had the problem when I first bought the phone, so I went to get another one. I had the issue on both One X.
Well i have got a netgear router and have no problems at all must be something to do with you router or it setting i would do full reset and see if that helps
hi guys!
i had the same problem with my router ( netgear DGN 1000), i solved by updating the router firmware to latest manually! no more wifi drops now!
i hope this information can help all users with this issue!
In an other thread somebody had advised to deactivate the wifi password in the router. That helped fix the problem at his phone. I will try this too to confirm that. But wifi without password is an absolute NoGo in my opinion.
here the link: http://forum.xda-developers.com/showpost.php?p=24811292&postcount=6
I'm bringing this up again because issue is still here ; removing encryption on the wifi network changes nothing. Other thing now, it didn't only happened at home but also at work.
Warranty is now void, this is my second HOX and I had the same problem on both. Anyone has a magic solution ?
same issue
Im having the same wifi issue using a D-Link DIR-615. Wifi is working perfectly with other device but when my One X connect to wifi, it freeze the wifi network for all devices. I Always need to unplug/plug the AC cord to reboot and refresh the wifi network and after it may works for a couple of mins or maybe 1 hour and after I must reboot the router again.
My router firmware is up to date but there is no more support/firmware update for the DIR-615 REV. B since 2008!
I switched to static ip and snag persist so im back in dhcp.
I cleared the router log and will post it next time it will freeze.

HOX Crashing Wifi network

Hi Guys, im experiencing some annoying problem .
When i connect my phone to our Wireless network i got like 10 sec Internet access then it crashes the whole network. (I receive signal but cant connect to internet) . Then i have to restart my Router and disconnect my phone in order to get my Internet back.
Im using Static IPs but the Gateway and DNS are the same (idk if thats ok but works perfectly on my PC)
This problem appeared after the Jelly Bean update, before that ,it worked perfectly.
I would be very happy if somebody knows why is that happening.
kris234 said:
Hi Guys, im experiencing some annoying problem .
When i connect my phone to our Wireless network i got like 10 sec Internet access then it crashes the whole network. (I receive signal but cant connect to internet) . Then i have to restart my Router and disconnect my phone in order to get my Internet back.
Im using Static IPs but the Gateway and DNS are the same (idk if thats ok but works perfectly on my PC)
This problem appeared after the Jelly Bean update, before that ,it worked perfectly.
I would be very happy if somebody knows why is that happening.
Click to expand...
Click to collapse
In settings then WiFi and then use the menu button there are some settings for WiFi there must be something with frequency and then set from automatic to 2,4ghz ...this would fix it ....
Sent from my HTC One X using xda app-developers app
I'm having a similar issue with my BT Home Hub 3 but mine will kick everyone off the wireless then add them back on straight away when i try to run anything on my HOX. (my Mrs's ipad, my laptops etc.)
I've tried router reset and changing channels on the router but nothing works.
Only happened after JB update.
Ive had this since I got the hox. Its actually got a bit better since the last update but still kills everything now and then
Mines dynamic ip
One-X-master said:
In settings then WiFi and then use the menu button there are some settings for WiFi there must be something with frequency and then set from automatic to 2,4ghz ...this would fix it ....
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Thanks bro, but it doesnt work :/
Is there something else we can try ... :/ Its realy annoying and i see its not only me
kris234 said:
www​.mobilluck.com.ua/HTC bro, but it doesnt work :/
Is there something else we can try ... :/ Its realy annoying and i see its not only me
Click to expand...
Click to collapse
Yes set your router to G mode only will do the trick. Its a step down from B or N but seems the only solution. Its a HTC issue not JB because friends of mine who have other manufactures(Samsung) phones with JB have no issues on my network when my router is set to GB and N.
jconradb said:
Yes set your router to G mode only will do the trick. Its a step down from B or N but seems the only solution. Its a HTC issue not JB because friends of mine who have other manufactures(Samsung) phones with JB have no issues on my network when my router is set to GB and N.
Click to expand...
Click to collapse
Sorry what is G , B , N etc ? .
kris234 said:
Thanks bro, but it doesnt work :/
Is there something else we can try ... :/ Its realy annoying and i see its not only me
Click to expand...
Click to collapse
http://www.lockergnome.com/windows/2008/10/23/whats-the-difference-between-wireless-a-b-g-and-n/
Basically, they are different types of WiFi networks with varying maximum speeds and distances.

[Q] Problems with Mobile internet

I am facing a very peculiar issue that makes my mobile internet dysfunctional. Whenever I switch from 2G/3G to WiFi and then switch back to 2G/3G from WiFi, the internet refuses to work unless I restart my phone. Once, the phone is restarted, it works like a charm again till the time I switch to WiFi again. Sometimes though, 2G/3G would not work even if I do not switch to WiFi. Also, rarely, it still may work even as I switch back from WiFi to 2G/3G. This issue has plagued me since a long time and is sometimes accompanied by call drops.
I took my phone to a Samsung Service centre but it wasn't of any use. They do nothing except reflashing the stock rom. It did fix the problem for a while but in an hour or in a day(or in some random time duration) the problem resurfaced. I took my phone to the service centre, just to get this problem fixed. I have tried switching between different modes in settings: GSM/WCDMA/auto etc
I also tried contacting my mobile carrier and got my sim card changed. Therefore, the mobile carrier is not at fault (Internet works flawlessly after I restart, remember?). How do I fix this? It is really irritating to restart the phone every time I need to use the internet. Please help! :-/
Maybe try flashing a different modem. I had various data and call issues on my i9300. After flashing 10 or so different modems I found one from aveuropean carrier worked best. Im in the uk btw
Sent from my GT-N7105 using xda app-developers app
Thanks for replying thedadio!
But I've never flashed a modem before and have no clue which one to choose. Is it same as flashing a custom rom? Also, can I brick my device while flashing modems?
Yes its similar to flashing custom ROM. What ROM are you on and what modem are you on?
McLaren__F1, I am on stock 4.1.2. Also, I just tried flashing DDALJ1 modem (As I'm from India) and Perseus kernel. None of these steps helped me in any way. Still the same issues. :-/
Which is your network provider? I had the similar problems when I was on docomo..nw ported to airtel nd problem solved.
Btw did you try some other np's sim?
Sent from my GT-N7100 using xda premium
I am currently using Airtel (Prepaid). I haven't tried using any other np's sim though..
I have the exact same problem. I am with optus Australia. I tried different modems, different ROMs but all have the same problem. I have sent mine away to be replaced and am still waiting for the new one. Very frustrating problem.
Sent from my Nexus 7 using Tapatalk HD
I'm not sure if they'll replace mine. It has been almost 6 months since I bought it..
How do I solve this? Any clue anyone? :|
My Note2 does this sometimes & only fix is a restart.
try soft format may its helpful
Not a fix, but toggling airplane mode on and off does the job for me.
Interestingly this happens to me only when leaving one particular WiFi access point.
Randomwalker said:
Not a fix, but toggling airplane mode on and off does the job for me.
Interestingly this happens to me only when leaving one particular WiFi access point.
Click to expand...
Click to collapse
i got exatly same proplem, 3g not working after leaving wifi of my workplace, but when im home i have no proplems if i decide leave my home network.
could it be related to radio type wifi has?? my workplace still using old hardware with radiotype of .g and leaving that network "kills" mobile network and i need to reboot phone, but my home network is .n and im not having proplems after leaving it. if its related to wifis radiotype it should be easy for someone to write script which reboot mobile network after leaving those wifi networks.
Not a fix, but toggling airplane mode on and off does the job for me.
Interestingly this happens to me only when leaving one particular WiFi access point.
Click to expand...
Click to collapse
Doesn't work for me. This problem is strange. :-/
No one has a solution for this problem on XDA?
Did you use the NFC to scan anything by any chance? I don't know if it could be related but my phone started to have issues around the same time I bought some NFC tags and started programming and scanning them.
I still haven't got my replacement phone back yet. But I'll let you know if it still has issues in my problem spots. Than we'll know if the problem was with the phone or just this model.
Sent from my Nexus 7 using Tapatalk HD
essense said:
Did you use the NFC to scan anything by any chance? I don't know if it could be related but my phone started to have issues around the same time I bought some NFC tags and started programming and scanning them.
I still haven't got my replacement phone back yet. But I'll let you know if it still has issues in my problem spots. Than we'll know if the problem was with the phone or just this model.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Nope! I haven't used NFC at all.
Ohh, okay..Eagerly waiting for your response! *Fingers crossed*
Tested replacement phone today and the problem seems to be gone. The signal was actually stronger than all my previous phones.
This issue could be a hardware problem as from what I have searched on the net it seams to affect only a few people. I just hope if I root the phone the problems don't come back.
Maybe you could try send it away for repair if they won't replace it.
Sent from my GT-N7105 using Tapatalk 2
Looks like I spoke too soon. The issues are still there. While waiting for my replacement phone I was using an old HTC wildfire and had no issues with the data connection so it must be an issue with this model.

One X Wifi Problems After 4.2.2 Update

Hello, i know this has been discussed here before, but i wanted to ask for help anyway. My Wifi was working perfectly fine on Android 4.1, but after this update to 4.2.2 its really bad.
I know its software issue, pressing right top corner of my HOX doesnt help at all. I tried factory reset, but it didnt help. I´m running official ROM and no root. The problem is that sometimes when i have full signal strenght, the wifi speed is still horrible (like 0.5mb on 10mb wifi).
Any suggestions what to try? Thanks a lot
Sterba.95 said:
Hello, i know this has been discussed here before, but i wanted to ask for help anyway. My Wifi was working perfectly fine on Android 4.1, but after this update to 4.2.2 its really bad.
I know its software issue, pressing right top corner of my HOX doesn't help at all. I tried factory reset, but it didnt help. I´m running official ROM and no root. The problem is that sometimes when i have full signal strenght, the wifi speed is still horrible (like 0.5mb on 10mb wifi).
Any suggestions what to try? Thanks a lot
Click to expand...
Click to collapse
I have exactly the same problem. All HTC customer service suggested was factory reset, tried that and no difference. On 4.1 it worked fine on my wifi at home throughout the house, now on 4.2, works ok downstairs but useless upstairs even when it says I have 4 bars of signal. Very one times flaky though and sometimes drops to 1 or none. This is a disaster as I understand there is no way to roll back to 4.1. This is unbelievable!! How can an official update totally break basic functionality with no way back!? Searched all over Internet to find a solution and no luck, even though a fair few people seem ro have this problem. Is not a hardware problem, as OP, squeezing top right makes no difference. Have tried static IP, doesn't help. Desperate for help, can any wise heads on here suggest anything? Thanks!
So wish I had not updated, it worked brilliantly before.
Same situation here after the update... With full signal keep having horrible Wifi speed... :'(
Sent from my HTC One X using XDA Premium 4 mobile app
Same problem here, but if u have root u can solve it by flashing "richmondo;s" fix. it's ok now
zumyman46 said:
Same problem here, but if u have root u can solve it by flashing "richmondo;s" fix. it's ok now
Click to expand...
Click to collapse
what is "richmondo;s" fix exactly?
4play975 said:
what is "to ;s" fix exactly?
Click to expand...
Click to collapse
Do you have the same problem 4play975? Seems quite a few people do..! As per OP my phone is not rooted and don't want to root it really.
Any chance anyone can suggest any other solutions to try?
Failing that, some details on what Richmondos fix is would be useful!!
Yeah, I really dont want to root my phone too, because i have warranty for more than 1 year now and I will sell the phone in future, so I dont wanna risk loosing warranty..
I also have similar problem! But it varies, sometimes it's bad and sometimes not??? Phone is stock and locked and don't want to unlock and install custom stuf, until warranty period is over.
Hello to all
I have the same wi-fi problem on my HTC One X since I made the update.
Is there any way to solve this?I hope so, because Wi-Fi signal is very bad, and I use it a lot of time.
I have CWM recovery installed,bootloader unlocked, and s-on, recently I have rooted my phone,
but at this moment is not.
I dont care installing new kernel, radio,etc........I just want to solve this problem :crying:
Tanks to all
I have a problem with my wifi too since the Andriod 4.2.2 and Sense 5 update, but it seems to be a bit different from yours. The speedtest.net app and the ping & DNS app give the same results as my PC that is hard wired to the router, so speed and ping seem to be fine.
But I get errors like Connection Problem Authentication via the proxy server was unsuccessful - but I don't use a proxy server. In the HOX wifi settings for that router the Proxy settings are Manual, Proxy hostname 127.0.0.1 and proxy port 3128. Are these correct for when there is no proxy? If switch from Manual to None and go back in then it has gone back to those settings.
Another error is Connection Problem this page contains too many server redirects. But the page displays fine if I switch to mobile data.
Or I get Connection Problem there was a network error. Again it works fine on mobile data.
Then there are some webpages that give a 404 page cannot be found error. Again it works fine on mobile data.
Some of these problems are repeatable on the same webpages across different routers in different buildings.
Sometimes when connecting to a router the HOX connects and the loses the connection and then reconnects up to 10 times before settling on the connection.
Like you I would rather not root etc if possible.
So, noone know a solution for users without root? I found out that on some wifi (in school), it works quite fine even on worse signal. But before update, it was ok on every wifi..
Hi
i have the same problem with my wlan connection. Nearly 100kb/s.
I had tested my internet download speed on my computer and takes interesting information:
my internet connection is 70MBit, this means i can download with nearly 8,2 MB/s.
If my HOX is not connected to the router, the whole downloadspeed is available on the computer. But if the HOX is connected, the downloadspeed is only 1 MB/s.
After disconnecting and rebooting the router, the internet connection is as well as before.
Does anyone makes the experiences?
regards
Daniel
I don't have the speed problems, Speedtest.net app gives the same results on my HOX as my PC.
One of my wifi problems is to do with the Wi-fi connecting to a weak signal instead of the stronger one - I have worked around this by installing WiFi Fixer App which works well at switching to the stronger signal.
Also there are some websites that give errors like Server Error too Many Redirects (for example http://www.thefreedictionary.com/ does that for me) or 404 Error - Page Cannot be Found (http://fahrbot.co.uk/) or are sometimes slow to load - I have found that these issues don't happen with the Opera Mini app, so why does the stock browser give these problems when on wifi, but not on mobile data?
Another one is that if I click a link in a webpage (or type in a URL) that takes me to a webpage that has a mobile version as well as the desktop version I get a strange URL that doesn't work. For example on mobile data typing in www.abmobileapps.com takes me to the mobile version of the website, but on wifi the URL automatically changes to http://www.abmobileapps.comhttp/www.abmobileapps.com/ and the page cannot be found. Again it works in mini Opera on wifi.
WIFI FIX
if you use rooted device, use lyapota mods and flash modpack http://forum.xda-developers.com/showthread.php?t=2114584 (contin wififix and other).
for me works great :highfive: (my router has openwrt)
I found out that on some other wifis speed works just fine. I have router D-Link DIR-600 with stronger antenna than it was stock. I use WPA2 security and Dynamic IP.
Is there anything what I should try to fix it? Thanks for any suggestions.
Here are some advices how to fix the WiFi issues - router dependent (need access to the router setup):
1. Make sure that you are not using channel 11-13
2. Disable "WMM Support" in router Wireless -> Advanced Settings. Note: this will force G-only speed (54Mb)
3. You you want to keep the N speed, put your phone in the highest possible QoS priority without disabling the "WMM Support"
Hope this helps
Dark_Avenger said:
Here are some advices how to fix the WiFi issues - router dependent (need access to the router setup):
1. Make sure that you are not using channel 11-13
2. Disable "WMM Support" in router Wireless -> Advanced Settings. Note: this will force G-only speed (54Mb)
3. You you want to keep the N speed, put your phone in the highest possible QoS priority without disabling the "WMM Support"
Hope this helps
Click to expand...
Click to collapse
Thanks for the tips...
So, we will change WMM settings for all wifi modems that we connect...
Shame on you HTC...Next time I will ignore HTC while buying a new mobile phone...
after flashing lyopotas mod pack my hox'S wifi seems to work again like it's supposed
maybe it helps
After update,
i can't use my home wifi (Innacomm),using other wifi okay.
conneted but can't surf internet (error 404) but can only use opera mini (very very very slow).
Using other device no problem with the wifi..anyone can help me? TQ :crying:
The problems I am having with proxy and 404 errors are all caused by the Web Protection feature in Kaspersky Internet Security for Android since the OTA to Android 4.2.2 (it worked fine previously). I have installed the latest KIS 11.1.4.141 from the Kaspersky website (because Google Play says it is up to date at version 11.1.3) but the problem still occurs. So I have turned off Web Protection in KIS and all my issues have been cleared up.
Sent from my HTC One X using xda app-developers app

Network connection error.

Hi all,
I need your help with my issue.
I have a problem with my internet connection on some games. (WiFi or 4G) If i tap on retry, it is working as it should. Except Clash of clans. It keeps disconnecting. i can play a minute or 2 before the messeage appears. On 4g Clash of clans is working perfectly. (Strange)
I tryed 2,4 and 5ghz band of the router. (Asus RT-N66U)
With my HTC m8 on the old firmware everything worked perfectly. (Android 4.4.2)
Since Android 5.0.1 and firmware 4.16.401.10 i get these errors. I tried several ROM'S. (SkyDragon, Leedroid, Insert Coin.) So it's not the software i suppose.
My HTC One m8 is S-Off and have Super CID.
For what it's worth, i'am living in the Netherlands.
Could it be a problem in the firmware or am i supposed to use another firmware? It looks like the WiFi is unstable. A speedtest is not constantly. Could it be a problem with my router? (Laptop is working fine)
Router WiFi settings: https://www.imageupload.co.uk/image/ZZrn
I hope you guys and gals have a solution for my problem.
Thnx in advance!
Ic3y83 said:
Hi all,
I need your help with my issue.
I have a problem with my internet connection on some games. (WiFi or 4G) If i tap on retry, it is working as it should. Except Clash of clans. It keeps disconnecting. i can play a minute or 2 before the messeage appears. On 4g Clash of clans is working perfectly. (Strange)
I tryed 2,4 and 5ghz band of the router. (Asus RT-N66U)
With my HTC m8 on the old firmware everything worked perfectly. (Android 4.4.2)
Since Android 5.0.1 and firmware 4.16.401.10 i get these errors. I tried several ROM'S. (SkyDragon, Leedroid, Insert Coin.) So it's not the software i suppose.
My HTC One m8 is S-Off and have Super CID.
For what it's worth, i'am living in the Netherlands.
Could it be a problem in the firmware or am i supposed to use another firmware? It looks like the WiFi is unstable. A speedtest is not constantly. Could it be a problem with my router? (Laptop is working fine)
Router WiFi settings: https://www.imageupload.co.uk/image/ZZrn
I hope you guys and gals have a solution for my problem.
Thnx in advance!
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It's a common problem with Lollipop. With other devices and stock ROMs as well. The next update should fix this.
Try to disable Wi-Fi optimization in Wi-Fi settings
Sent from my HTC One_M8
TempestZ said:
Try to disable Wi-Fi optimization in Wi-Fi settings
Sent from my HTC One_M8
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This is a solution I've never heard of till now. It's been reported to work for others, obviously, or you wouldn't have posted this. Specifically, on what networks/carriers?
TempestZ said:
Try to disable Wi-Fi optimization in Wi-Fi settings
Sent from my HTC One_M8
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I do have disabled it. it's a little bit better, but still have those problems.
@xunholyx I hope it will be fixed in the next update. Thnx! :good:
My network is KPN.
Thnx for the reply both!

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