[Q] Galaxy Tab S 10.5 Charger Plug has died - Galaxy Tab S Q&A, Help & Troubleshooting

Bought this Galaxy Tab S 10.5 from John Lewis December 2014, 3 year warranty on it. It has not been rooted. Model SM-T800 Version No is 4.4.2
I think possibly the charger plug has died on me it is the Samsung Travel Adapter with USB connection. Suddenly stopped charging, If I connect USB charging cable to PC USB I get the beep and the charging symbol display in top right corner but with a red X inside it. It appears to be charging, I'm sure my PC mainboard has a charging facility via USB.
As it is under warranty I don't foresee much problem with John Lewis, Will they just give me a new charging plug or swap the whole tablet package?
If a complete package swap I'd need to delete my emails before handing over.

sorted

USB Charging
Try flashing the rom again. After the Lollipop update I can't charge from USB on PC, only charging adapter. Could be software/firmware. Should also mention my battery life has gone down the toilet. I think that's why it won't charge on USB because it is draining so fast it can't charge on less than 2 amps.

Related

Blackberry wall charger for my Tilt

The charger for my Tilt just broke and I need a new Charger. I have two chargers left over from my Blackberry days, The mini usb will fit my Tilt. Will it work ? Or for some reason will it short my battery/phone.
I remember reading a thread about non HTC chargers months ago, but for the life of me I can't find it.
Have a BB charger working just fine on myTrinity.
any miniusb connector which follow the miniusb std will work
be it connected any usb pc cable or any charger
if it don't follow the usb std as in use higher volts then 5
or don't use the same pins for power and groud as spc'd in the miniusb
std
it could break the device
but few would break that std as lawsuits would likely follow
I use my old Motorola V3xx charger or a mini USB from a PC.
Lux Sit said:
I use my old Motorola V3xx charger or a mini USB from a PC.
Click to expand...
Click to collapse
I have actually gone down that route and got a "fat plug" with a USB socket on the top for travel, then all i need is one plug and assorted USB charging cables for things.
Lux Sit said:
I use my old Motorola V3xx charger or a mini USB from a PC.
Click to expand...
Click to collapse
I decided to take a chance that trying the Motorola charger would not toast anything, I plugged it in, the amber light went on, but no charging icon and no charge.
I am currently using a mini USB cable and charging from the computer, but that requires leaving the computer on all nite, which as we are trying to be green, wastes more electricity than a simple charger.
Possibly the Motorola charger isn't pushing enough current to charge.
My blackberry charger is working fine, but my sprint isn't so good!

Problem of recharging TP2

Hi.
i got a unbranded Touch Pro2 in france. the battery stand 2 days before the first recharge. but seems i got a problem of recharging.
i decide to recharge it when the phone is ON, but seems it consumes more than recharge speed. there are less and less electric in the battery, even the screen is Off, and no applications running, and all connections are disabled (WIFI, Bluetooth, Data Connection) except Phone
so i have to take the phone completely OFF, with a cable USB connected to the computer, now it is more than 6 hours, but the recharing light is always "Orange".
this is my 3rd HTC phone, and i never met this problem before. as the first recharge of TP2, is it normal to me?
thanks in advance of your help
Try the supplied wall charger - will do the job a lot quicker!
michi123 said:
Try the supplied wall charger - will do the job a lot quicker!
Click to expand...
Click to collapse
Thanks, nearly 6.5 hours with usb cable. the light turns green, so i can start it now.
but i still not understand why it consumes more quickly than recharge. i will see if it happens only in first charge.
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
flippy said:
I saw somthing somehwhere about turning on quick charge or full charge via activesync usb, dont know what its about but its worth investegating if this is a problem for you.
I have another charging or connection problem, with all my other htc phones (5) i could use any regular usb cabel, with the pro 2 they all seem to have poor connection, have to hold the cabel in a sertan angel for it to work. The supplied cabel and the org cabel for my pro 1 works fine though. Anybody else having this issue?
Click to expand...
Click to collapse
same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
same here with the usb cable ...well is not the usb cables problem but the usb plug in the phone .
concerning charging from a pc laptop.....
if i leave my phone overnight charging from the laptop and the laptop goes into standby ,even if the battery is 100% it gets totally discharged with in hours!!!! this while plugged into the laptop!!!
what a hell is this , i mean, m i charging the laptop from the pda or what!?
this is a serious bug that htc needs addressing.
please note that there is laptops that do not power down usb ports while in standby, i got one that does just that.
now my eee-pc1000h doe power down the usbs ports when going into standby.
x_sliver said:
same here - but applies to all my htc phone. they can not connect stability with the mini-usb of my SLR camera. in fact, there are a little different with HTC ext-usb and mini USB -- the port is a Right-angle trapezoidal, while the standard mini-usb is Symmetric trapezoidal. so that's why we should use the ext-usb cable.
Click to expand...
Click to collapse
Well i know that but that is becous they also have the headset on the same port. As far as i know you should be able to use a normal usb cabel with the device.
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
crazy talk said:
USB ports on a computer can only supply 500Mah of current. it seems really odd that the phone would be discharging at such a rate to deplete itself even with that current available. that would seem to indicate the 1500Mah battery in the Tp2 would only last 2, maybe 3 hours before dying if left unplugged.
when connected through a Wall outlet the phone should be being charged at 1000Mah. although the maximum safe charge rate of the battery is 1.5Amps (1500Mah.)
Click to expand...
Click to collapse
I have noticed that my TP2 can complain with a popup warning that there is insufficient power to charge when connected to my Dell laptop. I think it just stops charging at this point. After that it is downhill all the way!
I agree that there is something strange going on with the TP2 recharging from a USB port. I got my TP2 as a replacement for my HTC Universal. I am using the TP2 on the same port with the same cable. The Universal was very straightforward - plug it in and it charged regardless of whether it or the PC was on or off. The TP2 is very different - leave this connected to a powered off PC overnight and I routinely find that the TP2 has reached critical battery low the next morning. This means that not only does it seem not to have been charging, but it must have been "on" overnight (where the power management settings should have turned it off) in order to deplete the battery to this extent, regardless of whether it was charging or not. The battery charging light (amber to the left of the ear speaker) is on throughout.
The power management information is also odd. This AM it reports last full charge at 23:12 last night and since last full charge a standby time of 6h39m, talk time of 0 and device usage of 2h55m. However, it wasnt used at all after about 20:00 last night and power management should have turned it off after 30 mins.
It charges normally from the USB port when the PC is on.
Any ideas?
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
I got the power error in my car last weekend. Running with the splitter, with 3.5mm into car sterio and car charger plugged in. Was running slide2play and the pop up showed up. Come to find out, later on the charging light wasnt on the phone anymore. Tried the wifes tilt 2 and it wouldnt charger hers either. The car charger died.
BUT, at the time the error came up, the charging light was up and running.
cekc said:
This problem happens with standard USB cables and the official HTC cable. You must have an active ActiveSync connection or the phone won't charge.
Last night I plugged my phone in while my computer was still booting. The charging light came on, but this morning I was left with 10% battery.
If you plug it into a computer without ActiveSync installed the phone won't charge.
If you plug it in and the ActiveSync icon turns green the phone is happy and will charge.
If you turn off the phone and plug it in to just about any USB power source, the phone doesen't know better, and it will charge.
Click to expand...
Click to collapse
Total nonsense, I plug my phone into my computer here at home to top it off on the weekend and it does not have ActiveStink on it.
Problem with TP2 and Mini USB sync/charge cable
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
TP2_Dublin said:
I have an unbranded GSM TP2. It charges normally using the HTC wall charger and the HTC supplied ExtUSB cable.
I have read that Mini USB cables should be compatible with the HTC ExtUSB port for normal operations like charge and sync so I bought a generic Mini USB sync/charge cable on e-Bay. The supplier stated it was compatible with TP2, but when I plug it in to USB port, the device charging light comes on for 1 sec then goes off and the PC shows a message saying "a USB device has malfunctioned".
The supplier sent me a replacement cable but it has exactly the same problem so I don't think the cable is faulty. I think maybe the problem is with my device.
Does anyone out there have more detailed knowledge of the compatibility of Mini USB and ExtUSB?
Click to expand...
Click to collapse
Do you use Internet Connection Sharing?
rr5678 said:
Do you use Internet Connection Sharing?
Click to expand...
Click to collapse
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
TP2_Dublin said:
No, I am just using ActiveSync to sync my data and charging via USB whilst connected.
As I said, it works perfectly with the standard HTC ExtUSB cable but fails to connect properly when I try to use the Mini USB cable.
Click to expand...
Click to collapse
I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
sirphunkee said:
I think the odds are you just got a bum USB cable...the failure rate among the generic ones on e-bay is considerably higher as a rule. Do you or any of your friends have any other mini-USB equipped devices you can test it with?
Click to expand...
Click to collapse
That was my first thought but I have now tried three different cables, from two different e-bay sources, with the same effect. However, I haven't yet tried any of them with any other device - I'll try that at the weekend and see what happens.

[Q] New Note 8 not charging via PC USB

Hi Guys,
I'm just wondering if my unit is defective or it's really the case for Galaxy Note 8's. My tablet charges just fine when using the wall charger, but when I connect it to my PC, it won't charge at all. I've tried different cables that I use for my phone and other gadgets, but none of them will work.
Is there a way for me to make it charge via USB?
Grawrz said:
Hi Guys,
I'm just wondering if my unit is defective or it's really the case for Galaxy Note 8's. My tablet charges just fine when using the wall charger, but when I connect it to my PC, it won't charge at all. I've tried different cables that I use for my phone and other gadgets, but none of them will work.
Is there a way for me to make it charge via USB?
Click to expand...
Click to collapse
Mine also says not charging when its plugged to the PC, its because the USB ports supposedly don't give enought current to charge the tablet, but i once left it connected overnight while transfering my MP3 collection and in the morning the tablet was 100% charged, so i think even if it says is not charging, it charges but ultra slow, even slower than a cell phone.
USB ports on a PC does not put out enough voltage to charge the tab. Like said above, if it does, it will take forever. Look on the back of your wall charger. It should say 10v. USB ports typically put out only 5v. If you look on the back of a phone charger, it should be 5v.
Sent from my GT-N5110 using Tapatalk
cavsoldier19d said:
USB ports on a PC does not put out enough voltage to charge the tab. Like said above, if it does, it will take forever. Look on the back of your wall charger. It should say 10v. USB ports typically put out only 5v. If you look on the back of a phone charger, it should be 5v.
Sent from my GT-N5110 using Tapatalk
Click to expand...
Click to collapse
It's not the volts, it's the amps. Your charger provides 2A. A typical USB port provides 0.5A. But in any case, you'll not be able to charge this device from a computer USB port. It's not a fault in the device.
That explains it then. Thanks guys :laugh:
Hmmm... I alway charge my note 8.0 thru my pc usb.
It charges on my pc and lap top.
If you want to be sure just let is sit for an hour and see if the % went up.
Doesnt charge fast but charges in an evening from 60 to 100%
Perhaps it doesn't charge while the screen is on, because the power drain exceeds the charge rate? There would be no way to see it change to "charging" because the screen must be off for that to happen... Just some speculation
Sent from my SPH-L710 using Tapatalk
I have a HP Envy M6 laptop that I use to charge my Note 8. It only charges on the port closest to the battery. The only USB 2.0 port out of 3 other USB 3.0 ports which is odd because they say USB 3.0 ports give out more power.
I have tried charging it with another HP laptop that has the same USB setup but it doesnt charge in any one of the ports, 2.0 or 3.0.
I guess it just depends on the PC you're charging it with.
Can charge.
hi,
We can charge note 8, if the note is switched off and connected to a PCvia USB
Normally Note 8.0 can not charge with pc usb port or car usb port because AC current of them too low only 0.5A (minimum AC current of charging require should be 1A)
Samsung Tablet stock charger is 2.1A (Note 8.0 device allows 1.8A)

[Q] Samsung Galaxy Tab 3 not charging when battery is flat

Hi,
I know this may be covered but I am getting frustated and need to speak to the experts
I have a galaxy tab 3 which the battery has now totally discharged, so I go to charge it and nothing happens at all. But when I plug into my PC, its starts to charge showing the battery icon with the small timer, then charges with the blue progress and then stops as if the cable has been disconnected. But if I leave a few seconds, it will go through the same process and am getting a little frustrated in my it won't charge. I have used various USB plug adaptors and the only time I get some joy is when I plug it into the PC.
Please help?!
Thanks
Actually i've found it quite peculiar that the tab 3 doesn't charge with some adapters, even if they are the same voltage output etc. For instance my blackberry charger, same size, spec etc charges the tab 3 for about 30 seconds then stops.
My theory is the converter in the original charger adapter head. I could be wrong. But if you aren't using the original usb adapter head for the tab then it might not charge properly. If you ARE using the original (i noticed you said the usb works) then maybe the adapter head is damaged some how. If so then seek a replacement charger.
If it comes down to the tab itself. There had been reports of people returning tab 3's because they wouldn't charge. And most customer service reps said they just performed a battery pull. I'm not suggesting you try to open it up but if you haven't voided the warranty, try seeking service rep's assistance and see if the battery pull does the trick.
I´ve tried many things I googled, but the only thing that solved was to disconnect the battery cable:
http://forums.androidcentral.com/sa...096-galaxy-tab-3-wont-charge.html#post3407376
This is actually not as difficult as it may seem (well actually I had to do it in two different tablets and the second one was much easier), start from the sd card slot.

Problem charging - dodgy usb port?

My phone is having some issues charging. Firstly I took the phone to Canada for a fortnight from UK. The phone charged normally for about a week and then one day the battery got very low (3%) and the phone would take a charge. I dont know if this issue was caused by using a plug adaptor or by letting the battery run so low?
When i got home the phone wouldn't charge from the mains initially, but i was able to get it above 15% using a computer usb port and from the on it took a charge from the mains.
As of today it is now playing up again, it wouldn't take a charge from the mains overnight, but I think it is currently charging via my pc, though it seems to require the cable be held at a tight angle.
My wifes galaxy s2 had the same problems as my note 2 in canada, but we were never able to charge it when we got back to the uk. I am looking into replacing the usb port for the S2, so i was wondering if this was something I should be doing for my note 2?
How long is the Samsung Warranty? (phone is 18months old)
Are the usb ports easily replaceable?
Anything I should know before doing this?

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