[Q] Samsung Galaxy Tab 3 not charging when battery is flat - Galaxy Tab 3 Q&A, Help & Troubleshooting

Hi,
I know this may be covered but I am getting frustated and need to speak to the experts
I have a galaxy tab 3 which the battery has now totally discharged, so I go to charge it and nothing happens at all. But when I plug into my PC, its starts to charge showing the battery icon with the small timer, then charges with the blue progress and then stops as if the cable has been disconnected. But if I leave a few seconds, it will go through the same process and am getting a little frustrated in my it won't charge. I have used various USB plug adaptors and the only time I get some joy is when I plug it into the PC.
Please help?!
Thanks

Actually i've found it quite peculiar that the tab 3 doesn't charge with some adapters, even if they are the same voltage output etc. For instance my blackberry charger, same size, spec etc charges the tab 3 for about 30 seconds then stops.
My theory is the converter in the original charger adapter head. I could be wrong. But if you aren't using the original usb adapter head for the tab then it might not charge properly. If you ARE using the original (i noticed you said the usb works) then maybe the adapter head is damaged some how. If so then seek a replacement charger.
If it comes down to the tab itself. There had been reports of people returning tab 3's because they wouldn't charge. And most customer service reps said they just performed a battery pull. I'm not suggesting you try to open it up but if you haven't voided the warranty, try seeking service rep's assistance and see if the battery pull does the trick.

I´ve tried many things I googled, but the only thing that solved was to disconnect the battery cable:
http://forums.androidcentral.com/sa...096-galaxy-tab-3-wont-charge.html#post3407376
This is actually not as difficult as it may seem (well actually I had to do it in two different tablets and the second one was much easier), start from the sd card slot.

Related

[SOLVED] SM-P605 (kitkat) battery charging problem

It is solved! Some 3rd-party usb chargers have same issue.
Samsung standard charger works very well.
I have a Galaxy Note 10.1 2014 edition (Hongkong, TGY).
Yesterday I updated my device to 4.4.2 (P605ZSUCNE3_P605OZSCNE3_TGY) with Odin.
Upgrading was OK, everything works fine except a battery charging problem.
When device connects to a usb charger, the battery stops charging after 1-2 minutes although not 100%.
I tried something but nothing helps.
- Changing charger/cable to another
- Factory reset (Recovery mode)
- Flashing P605XXUCNE2_P605OXACNE2_NEE (Nordic) Firmware
- Power off mode charging -> It works. This is the only way to make device 100% that I found.
Click to expand...
Click to collapse
Having same issue. Seems to stop when screen times out
SM-P605 battery issue (I still have one!)
kissfan said:
Having same issue. Seems to stop when screen times out
Click to expand...
Click to collapse
I've got the same issue following the 4.4.2 update, all my third party charges that worked fine before the update no longer work. Battery management software show the device getting the same mA of current to the battery but the device is not charging (it says that it is!).
Original charger does work but is not a valid solution for me, why are the non-oem chargers not working all of a sudden and how do I get them to work again?
---------- Post added at 08:55 AM ---------- Previous post was at 08:06 AM ----------
kissfan said:
Having same issue. Seems to stop when screen times out
Click to expand...
Click to collapse
I've got the same issue following the 4.4.2 update, all my third party charges that worked fine before the update no longer work. Battery management software show the device getting the same mA of current to the battery but the device is not charging (it says that it is!).
Original charger does work but is not a valid solution for me, why are the non-oem chargers not working all of a sudden and how do I get them to work again?
I'm having the same problem, trying to fix with some charger mods (shorting data pins of USB) or fast charge kernel. The kernel hack did not work yet, but shorting the d+ and d+ pins of usb cable on device end works. (although I could achive max 1.5mah)
According to this
http://www.androidpolice.com/2014/0...t-on-the-note-3-but-there-is-a-root-solution/
Samsung denies any intentional blocking and a connection between KitKat and third party accessories.
I tried my third party chargers and they too didn't work. Charging stopped when the screen turned off. However, my Motorola and HTC chargers do work. Maybe the third party tings have inconsisten voltage output or something like that.
I had the new Tab s 10.5 and some of my usb chargers would not work. I found a deal way to good to pass up so I returned the Tab s and THOUGHT I was getting a Note 10.1 2014 wifi. Yet lol I didnt I got a 605 which is AWESOME ..I just always wanted the SnapDragon chip. It was a tad over $400 32gb NEW.
Anyway so I turn it on set it up and it was downloading 4.4 already I wanted to stay with 4.3 after reading around here. Yet so far it works flawless. All my usb chargers work. I can be doing ANYTHING and it keeps charging. Like I said the Tab s I could ONLY use Samsungs.
In my case Android 4.4 for P605 is way better than 4.3. Great battery live, great performance, no or very small lags. But I had initial release of 4.3 ROM which was never updated.
I have a third party charger and it goes well. It is Chinese no marks.
If it is just shorting the data pins, then it will charge. But you will be limited to 1500mah.
I think it needs an Apple compatible charger. Only the Apple standard supports charging over Usb 2 at 2A, for the Ipad.
The Anker 5 port 8A charger is fantastic.
lecorbusier said:
I think it needs an Apple compatible charger. Only the Apple standard supports charging over Usb 2 at 2A, for the Ipad.
The Anker 5 port 8A charger is fantastic.
Click to expand...
Click to collapse
No, I did that mistake and bought a dual port 4a charger. Samsung somehow detects Apple charger and stops charging when screen turns off. I had to make an adapter for shorting data pins, like this, I can at least charge with 1.5a
while i was on vacation my p605 starts having the same problem. It is just loading while the screen is on. After getting black/off it takes a few more seconds till charging stops. This problem is accompanied by the symptom that the tablet won't be recognized by the pc anymore. It is just loading ('til the screen gets black). i have no idea what to do. i am not sure, if the different voltage on vacation could be a reason. based on the fact that i can't get it back to stock, i guess i can not get it repaired by warranty (or is there any way to get it stock? unfortunately mobile odin is not supported). i would be glad about some good hints and thank you in advance
Your cable or charger might have a problem or you may be using a different charger than original one.
Hi everyone,
I've found a bit different issue - my P605 (LTE) does not want to be charged when plugged into USB port (so, no charger is being used).
I tried both using laptop and stationary PC
//ok, nevermind. I've just found somewhere else, that it has been always like that (not noticed that before)
Exact same problem here - charging stops as soon as the screen lock kicks in, even with the original Samsung charger. Brought the tablet back to the tmobile store and had them connect to another Samsung charger - still happens.
Has anyone found a fix for this short of shorting the harger pins?
I don't follow my own advice, and never had this problem. But charge with the original cable where the two GND pins are connected. In most cables one of them is open.
My old Garmin Street Pilot with mini usb used the second GND pin to determine whether to remain operational and charge, or go into pc connectivity mode and do nothing else.
I have the same problem . After upgrading to Kit kat just a few days ago it would stop charging moments after the screen turns off. No matter what cable or charger
This happens to me only when I'm not using original 5.3v charger and original cable. Check your cable and charger. (although I think it works with 5v Samsung charger of my note 3 as well)
My last charger had 4.9v with no load, and certainly lower with a 2A load. No Problems. But if a charger is badly stabilized, it may drop too much, and the Note is very demanding, with twice the current of a typical phone.
I had a DIY adapter to charge my old Nokia stuff via USB. The Nokia chargers have a 5v spec, but one provided 6v, another 7v. And USB voltage seemed too low, there was sort of sporadic charge, with the connection dropping after a short time. But all connections were fine, must have been a voltage thang.
So i still have to keep a Nokia charger ready, only to charge my Nokia BT headset.
Galaxy Note 10.1 2014 Edition Charging Fail
Has anyone discovered a fix for this:
When I plug in my tablet...Samsung Galaxy Note 2014 Edition...Using any plug (I have tried factory charger, and multiple alternatives including Ipad Charging adapters) when the screen is on the charging occurs, but When the screen closes about 2 seconds later the screen turns back on the way it does when charge is complete, only its still at same battery level as before! I have tried closing all apps and still the same, Used Task Manager to close all apps and clear the RAM and still nothing, Gone into app manager and closed running processes and still the same results! I am operating KitKat (OS since purchase) and the only actual way to charge it is to leave a plug in all day with the screen On, or shut off the Tablet!
Is there a fix for this or what?
Its bad enough that I cant find a good bluetooth keyboard that is compatible with this tablet! Im on the verge of trading it in and going Apple! Someone please help...Keep me from turning to Apple!
Is there a fix for this even if it requires manually adjusting chargers or the tablet itself (the internal components)?
thank you all for your help!
Semper Fi

[Q] SGT 3 10.1 wont turn on

My sgt 3 wont turn on. haven't used it about like 2 months, so It has been completly shut down, now when Im trying to charge it it says, "Voltage to low, need to be above 3.4v" And Im charing with an iPad adapter, which should be fine, right? I dont have the original charger.
Actually I dont know what rom I even use, think it was CAGROM, not sure. How do I start it up? Cant get to recovery even..
Do you have another Samsung device? Or any recent device. While it may seem like the USB chargers would all have the same voltage, they do not. I have plugged my Galaxy S5 into the port on a Charger delivered with an iPhone 5s and it charged much more slowly.
I suggest trying a different USB adapter. If it still does not charge you may have to open the Tab unplug and re attach the battery cable.
CAG-man said:
Do you have another Samsung device? Or any recent device. While it may seem like the USB chargers would all have the same voltage, they do not. I have plugged my Galaxy S5 into the port on a Charger delivered with an iPhone 5s and it charged much more slowly.
I suggest trying a different USB adapter. If it still does not charge you may have to open the Tab unplug and re attach the battery cable.
Click to expand...
Click to collapse
Yes I've but that is for a Nexus 5 (LG original), and the adapter is pretty small, dont think it's 3.4v in that one. I've tried diffrent cables, and that didnt help.
agdi said:
Yes I've but that is for a Nexus 5 (LG original), and the adapter is pretty small, dont think it's 3.4v in that one. I've tried diffrent cables, and that didnt help.
Click to expand...
Click to collapse
agdi,
you can try plugging you tab to a powered usb port on your pc.
leave it sit overnight, if you can power it on come morning,
turn off wifi, mute sound, disable location/sync and drop you screen brightness as low as it will go,
then suspend your tab and leave it connected to suck up more of a charge.
your charger needs to be
input 100-240V~ 50-60Hz 0.35A
output 5.3V===2.0A
m
I got this one charging that my sister dropped off to fix by removing the back un-clipping the battery connector then clipping it back in it back in
https://www.youtube.com/watch?v=9lDOWB6els0

Can anyone help me out with Tab Pro 8.4 Battery problem?

Ok, well...
I'm Korean, and I've searched almost every Korean tablet forums, yet can't find the reason :crying:
So I came to here, XDA.
The problem is, my Tab Pro 8.4 won't charge at all.
It's looks like an usual charging problem of Tab Pro 8.4, however, mine's little bit different.
With the charger plugged in and tablet is on, I can see the lighting shape on the battery icon at the status bar (which appears the charger is plugged in) ,
but no matter how long I charge the tablet, it's 0% and turn off after like...10 secs.
With the charger plugged in and tablet is off, I can see the battery pic appears on the middle of the black screen.
BUT, like the former situation, no matter how long I charge the tablet, I turn it on and it dies quickly.
SO, my problem is this, and i can't find a tiny reason why my tablet got (or how to fix) this battery problem.
Never seen a battery problem like I have right now.
I got several ideas about this. (Hope this will help you to fix my situation )
1. My tablet's rom is not pure. (But not rooted.)
As far as I remember, I applied the Ukrainian version about 3 weeks before.
Is it possible the this is the reason?
If so, wiping the original rom and applying the new one would help me?
2. Is it possible that the battery and the tablet connection got a problem?
If so, open it by myself and re-positioning the battery would help me?
3. The battery charger part might be damaged.
Then it leaves me the one option {GO TO THE SERVICE CENTER} ?
4. well...not 4.
have no idea.
Using same charger which is official SAMSUNG's.
I will keep monitoring this thread.
Little help to poor man would be really grateful, THX
PS
I just tested download mod.
With the charger is plugged in, it's working.
to see if the charger is bad, fully shut tablet down and then try to plug the tablet into a USB port on a computer and wait about 8 hours, then unplug it and see if the tablet holds any charge (battery might still be low but it should have enough charge to run awhile), if above works then it means you need another wall charger (5v 2.1A).
if it still just powers off or dies then it means the battery is bad or not connected or something else is wrong with it.
1. Try another USB cable
2. Try another 5v 2.1A wall charger
3. Try charging on a PC
4. replace battery.
To verify your tablet is charging, you need this little tool
http://www.ebay.com/sch/i.html?_fro...usb+power+current+and+voltage+tester&_sacat=0
Current should be 1.5 to 1.7 Amps, voltage should be 5 to 5.2 V
If the charging current is under 1.5 A, you should change different USB cable or adapter
If cable and adapter are fine, the next is charging port, it's easy to replace if your is defective.
Never use usb port on computer to charge, it only supply 0.5 A and your tablet needs at least 2 Amps for charging properly.
These are basic steps you need to do, without basic information I cannot tell what is wrong with your tablet: not charging or bad battery, or the worst: bad main board.
The one you have to verify: your tablet is drawing normal charging current around 1.5 to 1.7 Amps when plugged in. You can not troubleshoot problem just by guessing.
The most common problem of Samsung tablets are cracked Battery connector, a simple re-solder will fix the charging problem.
There are many unknowns, you have to eliminate charger, usb cable, usb charging port as the source of problem first. Then next look for battery or battery connector.
Otherwise, you will confuse yourself and others what causing the problem. Elimination is the key to figure out problem from many unknowns, one by one at a time. There's no short cut , otherwise, you can not figure out where the problem comes from.
I see many users send their tablets for service and the problem just comes from a bad cable because they have no idea what's wrong with their tablets.
Beut said:
To verify your tablet is charging, you need this little tool
http://www.ebay.com/sch/i.html?_fro...usb+power+current+and+voltage+tester&_sacat=0
Current should be 1.5 to 1.7 Amps, voltage should be 5 to 5.2 V
If the charging current is under 1.5 A, you should change different USB cable or adapter
If cable and adapter are fine, the next is charging port, it's easy to replace if your is defective.
Never use usb port on computer to charge, it only supply 0.5 A and your tablet needs at least 2 Amps for charging properly.
These are basic steps you need to do, without basic information I cannot tell what is wrong with your tablet: not charging or bad battery, or the worst: bad main board.
The most common problem of Samsung tablets are cracked Battery connector, a simple re-solder will fix the charging problem.
Click to expand...
Click to collapse
You can charge from a computer fine just as long as the tablet is fully shutdown first (so you see the battery icon scrolling), this will ensure the 500ma will go directly to the battery and not running the tablet and os, it will charge very slowly but it will eventually reach 100% as nothing is drawing power from the battery to drain it (though I would only charge to 20%, to see if it holds a charge), however this method is just for diagnosing if the charger is bad and have no current alternatives, obviously this should not be a long term solution and never used when the tablet is running, but rather to see if the battery can hold any charge at all.
if you have another 5v 1+A charger laying around then use that instead., if the charger is the problem you can pick them up pretty cheap off ebay (make sure the hallmark icons and model number match to avoid knockoffs)
otyg said:
if you have another 5v 1+A charger laying around then use that instead., if the charger is the problem you can pick them up pretty cheap off ebay (make sure the hallmark icons and model number match to avoid knockoffs)
Click to expand...
Click to collapse
To see what is wrong with charging problem, you should never use wrong charger like 5V, 1 A or a USB port on computer. If using a 5V, 2A charger and a correct USB , any reading is under 1.5 A, there is something wrong with charger, or USB cable, or USB charging port, or battery connector. Even wrong USB cable, the one has only max of 1A, also is the source of slow charging.
His issue is not with slow charging, it was as soon as he unplugged it the tablet instantly powered off, in this case if the battery is 100% dead then damage is already done and once a lithium battery is completely discharged then most likely no charger whatever the mA is will bring it back...this is why I was saying to charge it from whatever source since you need to get a charge into the battery before it's irreversible damage.
However after re-reading ops post I think it's safe to rule out the charger as the problem because he said he could run the tablet with it plugged in (so that means the Charger is providing enough power to run the tablet) according to my mA reader this alone is around 500-700mA in standard use / full brightness
This also mean we can rule out a bad Micro USB port on the tablet since a broken one wouldn't allow power to the tablet.
the problem likely lies with a bad battery or a bad battery connection, the probably only option at this point would be for him to have samsung service it or take the chance to replace the battery.
(BTW I have all the tools nessasary and I know what can and can't charge this tablet)
Yes I know it needs a 2.1a charger to charge it while it's actively running since a good portion of that power will go into running the tablet and LCD if needed, it does not need a 2.1A charger when it is powered off and 500mA to 2.1mA will still charge it.
Three is a thread here talking about reseating the battery. Look it up. That may help.
Agree with otyg. I recently had a similar problem. My galaxy tab s 8.4 would power off immediately after being removed from power. It would register as having 100% charge while turned off, but once powered on, the tablet would show 4% charged or lower. Another thread on this site mentioned that the battery contacts on the motherboard have cracked for some owners creating symptoms like ours. I resolved the issue by applying a low resistance conductive adhesive to the cracked pins linking the battery to the motherboard. If this happens to be your problem be very careful because there are other contacts next to the battery pins. Good luck!

G4 Charge/USB port issues

I've had my G4 since almost launch day and within weeks the supplied USB cable stopped charging the phone. I thought it was a cable problem, but it worked fine with other devices.
I tried other cables with the G4 and these still charged it so I thought nothing more of it until charging degraded with every USB cable I own to where the phone would only charge 20-30% during an overnight charge and the phone would frequently not recognise it was plugged in at all. I contacted LG who did a repair under warranty and all was fine.
I've now had the repaired phone back for about 3 weeks and the same problems are starting up again and it's only a matter of time until I am forced to return again for a repair.
Is anyone else having similar problems? I thought I may have just had an unlucky manufacturing problem, and the LG reps confirmed that to repair my phone they basically replace all the internal circuit boards and components rather than just replacing the individual component that is faulty (in this case the USB/charging port)
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
FreezyExp said:
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
Click to expand...
Click to collapse
Hi FreezyExp,
1. I am using the standard charger that came with the phone, but this has not been repaired/replaced. I have tried other chargers too, but all the same issue.
2. No weird propping up or anything like that. If I hold my phone while it is plugged in it is constantly vibrating as the charger connects and disconnects, and if I place it on the desk to charge I have to ensure that I have at least 3-4" of cabe "on the desk" to give it enough support to make the connection.
3. Wall connection is fine and I have tried it with a range of outlets around the home, both with extension sockets used and plugged directly into the wall and there is no different. No flickering light when using a USB light either.
4. When I sent it back all they asked me to return was the main section of the handset - so no battery or rear cover, no cables or chargers etc
It does seem to be the same issue as last time, a USB connection becoming loose from the main motherboard, but it seems weird that I have had the same issue twice in the space of 4-5 months.
I've been having some sort of problem with my G4 usb port. If I plug it in to a computer, it will lose connection and get a connection again if I barely touch the end of the cord at the phone end. I've tried many different cords and different usb ports on my computer, but it still has problems.
I can't fast charge, either. When I plug it in to fast charge, it actually starts discharging even faster. I've had some extreme battery life problems, too. It drained from 100-36 the other night with everything disabled, and it's been doing that kind of thing a lot lately. I'm guessing that the charging port is what's messing up my battery life because it won't charge correctly.
Never dropped it or anything.
I got my G4 on January 24 and my USB port has also failed. I am getting a replacement from Verizon, but am concerned that a six month old phone has this issue.
I also own a G4 H815. A while ago the phone started not receiving any charge from the cable and I would have to prop it up from right under the cable's micro usb end. Thought it was because it was bent inside the port and not making connection with the cable so I had the port replaced. Now I'm experiencing the same problem and I think it might be the cable that's already gone kaput and is effing up the port itself. I took the phone to the same place to get the port replaced again and bought new cables (I lost both the original adapter and the cable, which were charging slow anyway. Now using a 2A Asus adapter which works great) and when I asked the guy at the repair shop, he says it's a chronic issue with G4 devices. I don't really understand how it would happen twice in just a few months even with a new charger port. What should I make of this? Did they replace my port with an already faulty one, cahrged me full price and now trying to sell this bogus or am I really doomed with this phone?

Zenfone wont charge

yesterday i put my phone to charge while slepping and i had some technical problems with electricity in my home so the power kept coming and going so my charger got fried and my zenfone wont charge anymore with any adapter i tried using 4 others charge, tried connecting to pc, tried turning it on but still my zenfone wont turn on. when i press power button it makes 2 vibration it shows like its charging and the led than turns off. I know something in the phone got fried and i send it to service but they said they dont have parts, so im going to buy them online but i dont know what it got fried (usb port, battery or motherboard).
Sorry for my bad english and thnks in advance
Same here. I think i have the same, but my adapter haven't fried and is healthy 3 port wall charger. I have even changed the battery, cause of this problem. Asus shop send me a new one because of this, free of charge!
But even then it doesn't work. There are moments when i can turn it on and charge, but its random. I thought it was Android related, but haven't found out anything..
I can turn and charge it sometimes, don't know yet when..
But the Battery release i think helps (Unplugging Battery connector from battery, no need to take it out).
Have tried many of tips, guides, nothing.. Nothing helps..
I'm starting to think that mobo has been damaged somehow.
I got it one time to charge fully, don't understand how. Once i plugged in and saw that it charged at last, i didn't turn it on and left it there till full. Once charged it, kind of charged when i plugged in (at about 60% battery), and in Ampere there was normal Current (about 1000mA), but it didn't really charge, just drained..
Please guys, would appreciate this!
And a lot of people in youtube too. There has been no answer for this problem.
I'm assuming your already tried with different cables? If you are lucky and just the micro USB port section got fried, a replacement costs 5 bucks on eBay: http://www.ebay.com/itm/Charging-Po...169886?hash=item1a030a819e:g:aowAAOSwDNdVqKyi
When something in my ZF2 fried all of the USB data functionality was gone, but it would still charge at slow rate. I RMA'd it and after ~2 months they sent me a new phone; did not mention what exactly was wrong with the old one.
Then a while later I dropped it on the floor while it was charging - it landed straight on the micro USB cable side and the impact dislodged the USB port ripping some of the lanes off the PCB so I could not solder it back, and of course then it would not charge at all. I bought one of those charging dock replacements I mentioned and with that replaced it started working again.
It might be a damage data flex cable. That data cable with simcad slots and micro sd need to be replaced to be able to charges again and working fast charging.
my zenfone phone is not charging what do i do

Categories

Resources