Hello all, my new HTC One M8 came in today, factory unlocked and everything! First thing I did was download the Lollipop OTA and flash it. I followed that with a hardware reset. (I like to wipe a phone after any major update for best possible performance.) Anyways, I've noticed a strange possible issue with the dual front speakers. The top speaker seems to be louder than the bottom one. At first I thought it to be just my imagination and downloaded white and pink noise audio files to diagnose the issue with a decibel meter. It seems that the top speaker is about 6-8 decibels louder than the bottom one. Is this a defect? Are all of them this way? I'm a bit worried, and don't want to have to go through an exchange process. Can someone else who owns this device please share their experience with the speakers and if they are even? Thank you!
dima470 said:
Hello all, my new HTC One M8 came in today, factory unlocked and everything! First thing I did was download the Lollipop OTA and flash it. I followed that with a hardware reset. (I like to wipe a phone after any major update for best possible performance.) Anyways, I've noticed a strange possible issue with the dual front speakers. The top speaker seems to be louder than the bottom one. At first I thought it to be just my imagination and downloaded white and pink noise audio files to diagnose the issue with a decibel meter. It seems that the top speaker is about 6-8 decibels louder than the bottom one. Is this a defect? Are all of them this way? I'm a bit worried, and don't want to have to go through an exchange process. Can someone else who owns this device please share their experience with the speakers and if they are even? Thank you!
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Click to collapse
I've had this same experience. Sometimes I'd feel that the top speaker is louder, but then they start sounding the same volume again next time I use them!
It's a long shot, but maybe you can change these preset volumes in this file?
Code:
/system/etc/mixer_paths.xml
Related
hej there,
i recently discovered that my front speaker (the one you use when calling in the "normal" way) seems to be broken. there is some distortion noise on higher frequencies (like the dial tone or higher voices) and higher volumes. when volume is reduced or people have lower voices this distortion is gone. it sounds like a speaker that is overdrivern (if that is the correct phrase) - i'm missing the words to describe it more in detail. anyway, the phone was working normal for 3 months and now this issue comes up.
anyone else out there with the same problem - could find information or similar cases up to now...
cheers!
That's the same problem i have. I think there is only one alternative. Back to HTC for a fix. Have tried the different ROM's but no luck. If there is a fix, hope to here from someone soon but i think it's back to HTC for me
i was hoping not having to do so... well... always look on the bright side of life...
Hello , i recently bought the Desire HD, and havent been experiencing any problems with it except of one quite annoying.
When im in a call, either outgoing or incoming, the speaker makes a weird crackling noise.
This happens always, and happens on both the phones speaker, and loud speaker (depending on which is selected during call), and headphones(when connected). Ive searched the forum, and some people have been experiencing a sort of problem, but not on the same device.
any help is very much appreciated thank you
I can verify that I'm experiencing the same with my Desire HD.
We discussed this issue already in the german "Android-Hilfe"-Forum. This buzzing, crackling noise seems to affect a small number of desire HD's. Mine was affected too. All the devices have been changed on warranty with no costs for the customer in germany. No matter from which provider they were bought.
Edit: BTW: Wrong Forum, I think. Could an Admin move this thread please?
Thanks for the quick replies guys, appreciate it
Hi All,
My Desire HD has started doing this today too! Really gutted. What has HTC UK support been like this on it? Replacement or repair, and how quick? I dont want to be without a phone long! Is this a widely recognised problem, apart from this thread I dont see much on it. Im wondering if the buzz comes from a loose LED flash cover vibrating caused by the speaker?
Thanks very much
I have the same and I thought it is the proximity sensor opening and closing.
Are you guys sending it back for replacement or are you going to live with it?
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
mohamedgam said:
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
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Click to collapse
I sent 2 support cases to HTC at the same time. The one was for tjis issue and the other for something else. The other one was answered next day but for that one, not a word. Does this tell you something?
didnt understand you sir.
mohamedgam said:
didnt understand you sir.
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I say that: I contacted HTC support in regards to this but haven't received a reply. But, I have received replys for other cases. And this doesn't sound good.
i have the same issue
Issue with noise
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
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Click to collapse
Whatever you decide, contact HTC so that they know and work on the problem. As I said, I contacted them but never received a reply which means that they are aware and have no solution.
MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
That must be a different issue. I hear that noise via BT headset when I don't even touch the phone. I believe it's due to the sound frequency change during a call and the low quality speaker cannot handle. It's like using a high wattage amplifier on a low quality speaker and expect to hear deep bass sound. I guess you all know the result of such sound.
I'm also experiencing this problem. Sent the phone in and got it back but the problem is still there. They changed the motherboard and the loudspeaker but that obviously didn't fix the problem. So now I probably have to send it back again.
i just hope this problem can be fixed with software..
hi all,
in my case occasionally during call's even whit sound volume low a ear the person talking with " extremely high pitch feedback sound".
It's a very good phone but that problem is starting to annoying me.
i allready send a email to htc portugal and their response was to send the equipment to the repair center
in you opion what should i do? send to repair?
Thanks
Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
Originally posted by iopy Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
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I will try this and post back...
What I'm experiencing, when I'm on hold with my service provider (Vodafone AU) I can hear the normal on hold music then at random intervals just for a half a second or so the music cuts and there's an annoying crackle noise. Sometimes there is no noise for a while then there can all of a sudden there can that crackle noise every few seconds. Like another person has said for me if I change to loudspeaker it still does the crackle noises and turning the volume down doesn't help. I've tried taking my hand off the phone but it still happens. I have noticed a few times the reception bars icon, drop a bar or gain a bar when this noise happens so maybe there's a link?!? By the way I'm running LeeDroid 1.4.1 (wich is based on HTC's 1.72.405.3 ROM). Also I'm running the Jan 17th Radio version: 12.39.60.19U_26.06.04.06_M.
Right. This could well sound daft but try it anyway! Someone on another forum said it worked for him (her?) and it worked for me with a Nokia E71. The speaker was 'crackling' so I did the usual googling. The answer was, for me, to suck really hard on the speaker a couple of times. Basically the diaphragm gets put out of place and the 'sucking' gets it back.
Try it and see! Though it won't fix the 'feedback-type' noises I'd guess but I find most of those are specific to a particular call. Either call back, or get them to call you back, and all is well.
HTH
Dave
Hi everyone,
Have a HTC One X, on holiday at the moment and the weirdest thing happened, the audio (speaker) on my HTC One X has suddenly stopped working, the audiojack still works so head phones work however if I want to play any music with the speaker no sound is played.
I have tried fresh wipe and also installing a new rom, this hasn´t fixed the issue.
Any tips on what I can do? I have tried turning up the volume (just in case lol), phone displays audio is maxed but no sound comes through, perhabs a faulty speaker?
Thanks for your help!
-Super bump!-
P.S. anyone know how to replace speaker or where to get replacement part in the UK?
My speaker died too, I sent it off for a warranty repair (and got them to do the wifi fix while it was there). That was last week, it's now listed as 'repair complete' so I'm just waiting for it back.
Before sending it off I looked at doing it myself, you can just pop the cover off and remove the speaker with a small screwdriver (it's stuck in place with some sticky tape).
Hi there guys, just to let everyone know incase someone reads this thread for future references, I fixed my speaker on the HTC One X, what I did was I opened it and then moved the connecting pins near the speaker, when I popped everything back on the speaker was fully working
Thanks to everyone for the suggestions though, hopefully this thread helps someone else in the future that might need to fix their One X speaker
Mine speaker sometimes does work and sometimes not. Or it works and after a while the music becomes less loud and stops. Most time it start working again after a tap on the speaker...
I could resurrect my dead speaker by tapping/blowing into the grille sometimes.
Hello,
I have noticed whenever i play any sort of audio from my phone at max or one or two levels below the max it is very crackly and it really annoys me. I never had this problem before so what I suspect is that it's CM12 as it does not have an option for BoomSound under Sound. Is it possible to port it over from GPE? or is this a hardware issue not software?
Got this problem too on with Xenon HD.
Kahun said:
Hello,
I have noticed whenever i play any sort of audio from my phone at max or one or two levels below the max it is very crackly and it really annoys me. I never had this problem before so what I suspect is that it's CM12 as it does not have an option for BoomSound under Sound. Is it possible to port it over from GPE? or is this a hardware issue not software?
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Click to collapse
I also now have a permanently damaged speaker from flashing a cm12 based Rom. Yes, speaker distortion was one of the known bugs for m8 cm12 based roms, but, I do not feel that it was made clear that by flashing it, could cause permanent hardware damage to the speaker(s). I flashed straight back to sense and the speaker, as you say, at max volume and two steps below, kind of "rattles". I can put up with it as it isn't that bad, but it is annoying. I can't get rid of this rattle now, so I am presuming that it is permanent hardware damaged.
bigears5000 said:
I also now have a permanently damaged speaker from flashing a cm12 based Rom. Yes, speaker distortion was one of the known bugs for m8 cm12 based roms, but, I do not feel that it was made clear that by flashing it, could cause permanent hardware damage to the speaker(s). I flashed straight back to sense and the speaker, as you say, at max volume and two steps below, kind of "rattles". I can put up with it as it isn't that bad, but it is annoying. I can't get rid of this rattle now, so I am presuming that it is permanent hardware damaged.
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Click to collapse
Well I guess I will need to get the speakers replaced and let you know how I get on. At first I thought it would be my HK firmware but it didn't fix it by flashing stock firmware.
bigears5000 said:
I also now have a permanently damaged speaker from flashing a cm12 based Rom. Yes, speaker distortion was one of the known bugs for m8 cm12 based roms, but, I do not feel that it was made clear that by flashing it, could cause permanent hardware damage to the speaker(s). I flashed straight back to sense and the speaker, as you say, at max volume and two steps below, kind of "rattles". I can put up with it as it isn't that bad, but it is annoying. I can't get rid of this rattle now, so I am presuming that it is permanent hardware damaged.
Click to expand...
Click to collapse
Hey man, I didn't do the repair for a while as I didn't want to open up my phone just to replace the speaker but today I had to replace my battery and charging port so I ordered the speaker too. I have to say the repair was very easy and it works perfect now
Just got my brand new m8 and after using it a bit I noticed the top boomsound speaker wasnt working. Tried some basic troubleshooting and using it in different apps in no avail. I can hear someone in a phone call no problem though, but if I use the speakerphone or use the phone to play music or something like that it doesn't seem to be working (or maybe be extremely quiet??).
I haven't tweaked the phone yet in any way, completely stock Android 6.0 that it shipped with.
Edit: The top speaker works but it is much, much more quiet than the bottom.
I'm really hoping this is a software issue, any way I can test that out?
Bump. Can someone running marshmallow please test this out real quick for me? Play this on max volume and see if left is considerably quieter than right - https://www.youtube.com/watch?v=hTvJoYnpeRQ
Thanks guys! Gotta love that over a hundred people that saw this and couldn't take about 30 seconds out of their day to try this out for me
Anyways I'm probably sending the phone back. Gonna have to go back to struggling with my old HTC One S while I wait for a replacement.
Actually I'm having a very similar issue.
My phone had perfect speakers since I got it but recently it fell face down and the display went boom! No cracks anywhere though.
The service guys replaced the display but now the top speaker had a very loud crackling, at the max volume level only, when playing deep bass, still loud.
So I take it to service again and this time they made the top speaker very very quiet but the crackling was gone.
I asked them to fix it but they said it's always been like that.
After struggling for some 15 minutes they agreed to look into it. They tell me that they've replaced the top speaker module but the sound is still low.
I can even test the issue using the help app, hardware diagnostics.
Now I don't know how to get it fixed.