Develop Bugs

Multitouch issue

Hey guys i'm wondering if you could help me out. I've only just got the Desire and its working great but sometimes the multitouch just seems to stop working for some unknown reason and i would have to reboot the phone to be able to get it to work again. I was wondering if any of you guys have experienced this and how you managed to fix the issue.
Any help would be greatly appreciated thanks

For me the problem was caused by some other input methods dl'd from the market.
Try switch back to factory input method or the HTC_IME mod from the forum,
that immediately solved the multi-touch issue for me.

Hmm ok I'm using swype atm so if it happens again I'll try and switch back to the original keyboard. I thought out might have been caused by my task killer (eStrong). So I uninstalled that to try and solve the problem
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Also, try to re-calibrate your screen to improve touch precision:
Go to Menu -> Settings -> Language & keyboard -> Touch Input -> Text Input. Scroll down and select Calibration tool and Reset calibration, if necessary.
If you still have the same issue and if after trying what was posted above fails, hard reset.

Cheers I'll try that the next time it happens. It just seems so random
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Its been reported that the issue happens when swype is installed... which you have.

Jaa-Yoo said:
Its been reported that the issue happens when swype is installed... which you have.
Click to expand...
Click to collapse
Yup, here is the link: http://forum.xda-developers.com/showthread.php?p=6265748
one person mentions it causes multitouch issues after you install the app, but if you reboot the phone then it's fine. Try rebooting before anything else.

Cheers guys that seems to be the issue. Ah well its a small sacrifice i guess. Swype is really awesome . already getting quite good at it after a day playing around with it.

Issues...

These are issues I have. I am running 2.3.3 OTA, unrooted.
1. Bootloop, factory reset fixed.
2. When I manage applications, if I click on an app, it reroutes me to a different one, so I often uninstall the wrong app.
3. Touch screen sometimes fails, reboot fixes.
4. Clock app disappeared, the factory reset mentioned earlier fixed it.
These just really annoy me.

AgalychnisCallidryas said:
These are issues I have. I am running 2.3.3 OTA, unrooted.
1. Bootloop, factory reset fixed.
2. When I manage applications, if I click on an app, it reroutes me to a different one, so I often uninstall the wrong app.
3. Touch screen sometimes fails, reboot fixes.
4. Clock app disappeared, the factory reset mentioned earlier fixed it.
These just really annoy me.
Click to expand...
Click to collapse
Hmm. The only issues I've had are related to system apps randomly being uninstalled. It is definitely frustrating, especially when my phone app disappears.

I have had the same issues. Contacted Verizon and they sent me a x2. I really miss sense but do not miss the issues. This happened on all 4 of the inc2's Verizon sent me.

Droid 3 tomorrow if I can! 3 phones in two weeks: Inc, Inc2, Droid 3! New record!

Nvm, going for a new inc2. Also, now my google account is gone and I can't add it back. This is causing market not to open. LOL. Can you say lemon?

Everthing that happened to to happened to me
Sent from my ADR6350 using XDA Premium App

My volume will.be.all the way up even alarm volume but all my alarm does is vibrate
Sent from my ADR6350 using XDA Premium App

Really hope the next one is better.

It sucks to hear you having all these problems. I too just got the Dinc2 coming from the original Dinc. I am having none of the issues you are having, updated latest gingerbread OTA, non-rooted. The only problem i had was a lagging touchscreen when using a certain cable charger combo, but once i switched cables everything was fine.

AgalychnisCallidryas said:
These are issues I have. I am running 2.3.3 OTA, unrooted.
1. Bootloop, factory reset fixed.
2. When I manage applications, if I click on an app, it reroutes me to a different one, so I often uninstall the wrong app.
3. Touch screen sometimes fails, reboot fixes.
4. Clock app disappeared, the factory reset mentioned earlier fixed it.
These just really annoy me.
Click to expand...
Click to collapse
I'm having the same issues as well. It's annoying but better than issues I've had with other phones.

Seems to be on a phone by phone basis. Imma try Inc2 #2 lol.

Hope you have good luck. I went through 4 before I had enough.

HTC responds to me:
"Dear **** *****,
Thank you for taking the time to contact HTC, ****. We are sorry to hear about the issues you have experienced with your HTC Incredible 2 after the recent update. We will gladly assist you with this inquiry.
With regards to the clock/alarm feature missing, this is something we are aware of and we are working on a resolution. Currently, we do not have an ETA as to when this fix will be available.
With regards to the other issues you were experiencing, these are not known issues at this time. For the failure to load issue, the only thing we could offer for that is to preform the factory reset. With regards to the market app, we could suggest you clear the data from the app by going to menu>settings>applications>manage applications>all(at the top)>market>clear data. Once the data is cleared we would ask you to restart your phone and try again.
It is entirely possible that the update did not apply correctly during the setup process causing the issues you have experienced. This could be why the factory reset has corrected these issues at this time.
If you run into any of these issues again, we would suggest that you try your phone in safe mode before jumping to a factory reset. This will disable third party apps and drivers from launching when the phone is powered on. You will still be able to make and receive calls, text messages, email, and use the internet.
To put the Incredible 2 into Safe Mode, use the following steps. Be patient with these steps, you may not get it into Safe Mode on the first attempt.
With the phone powered off, remove the battery for 10-20 seconds and re-insert it.
Press the Power key on your device
When you see the white screen with "HTC" on it, press & hold Menu key until OS loads.
"Safe Mode" text will appear on the lower left of screen to advise that you are in safe mode,to get out of safe mode just restart the phone.
If the issue was not happening while the device was in safe mode, this would indicate some kind of conflict or interference from a third party application. You would need to rule them out by uninstalling the apps until you find that the phone is working normally again, and then avoid using that app or combination of apps.
We deeply regret any inconvenience this has caused you, ****. As always, we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number *****************.
Sincerely,
Angela
HTC"

[Q] Update caused slow camera start from lock screen and slow to turn on

After upgrading from 4.0 to 4.1 I found that my phone won't switch on until I press the power button three times although sometimes it does switch on first go. Then, I installed the latest OTA patch to 4.1.1, software number 3.14.401.31 (international version) and found that accessing the camera from the lock screen, with security pattern enabled, is very slow. That is when you drag the camera to the unlock ring and release, the lock ring pauses for about 5 seconds before the camera starts up. This didn't happen before the last update.
So far I have taken the camera out of the unlock bar and rebooted the phone and turned off geo-tagging photos. None of these options helped.
If I turn off the pattern unlock then accessing the camera from the lock screen is normal so this appears to be something to do with accessing the camera with the pattern unlock enabled.

Hi,
I have encountered the same thing - seems like you're the only one who has reported it on these forums so far. I hadn't tried disabling the pattern unlock, thanks for the tip. I'll try this. But I'm quite unhappy about this new bug that just came out of nowhere with the 4.1 update, especially knowing that the camera quick start was one of the features HTC boasted about so much!

Yeah, not much on it at the moment but the upgrade is quite recent. Hopefully more people will find this thread and we can get some traction.

Same problem here, me and my wife. Wery annoing!
Sent from my HTC One X using xda app-developers app

I emailed HTC and they replied the next day which was good. They asked me to reset the camera app, reboot the phone and then factory reset the phone if the other things didn't work. It didn't fix it yet so I'll see what they come up with next.

exazonk said:
I emailed HTC and they replied the next day which was good. They asked me to reset the camera app, reboot the phone and then factory reset the phone if the other things didn't work. It didn't fix it yet so I'll see what they come up with next.
Click to expand...
Click to collapse
Exazonk,
please let us know if it works!
Thanks!
:good:

Pietje_1985 said:
Exazonk,
please let us know if it works!
Thanks!
:good:
Click to expand...
Click to collapse
No factory resetting my phone didn't work. HTC rang me back and said that I need to return it to who I bought it from. In other words no fix and returning certainly won't prove anything. I think I'll just have to wait it out until it is fixed with another update ... hopefully.
Or maybe we should looking at getting an app that provides the same functionality?

Have te same bug guys :/
Sent from my HTC One X using xda premium

I tried the factory reset too, to no avail. Seems like disabling the phone lock is the only solution, but that's not really what I would call a satisfactory solution, since I'm using a VPN on my phone and that requires a lock + I just don't want to go lock-free.
We need this issue to be known to HTC and hopefully a fix will come.
Ps I don't think this problem was present in the JB update, but only came in the small FW update that followed.
Sent from my HTC One X using Tapatalk 2

benitorios said:
I tried the factory reset too, to no avail. Seems like disabling the phone lock is the only solution, but that's not really what I would call a satisfactory solution, since I'm using a VPN on my phone and that requires a lock + I just don't want to go lock-free.
We need this issue to be known to HTC and hopefully a fix will come.
Ps I don't think this problem was present in the JB update, but only came in the small FW update that followed.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Yeah it only came in the small update after the JB update. But another problem that I'm having is that to turn my phone on via the power button, sometimes I have to press the power button three times. It doesn't always happen, but sometimes after the phone has been off for a while, I hit it once and nothing, hit it again, nothing and then on the third press it comes on. I'm not sure if they are related to the "quick" camera launch problem.

One work around for this bug, if you use your camera a lot, is to leave your camera in standby mode. That is turn your phone off while the camera is active and then when you hit the power button it will go straight to camera. I don't use this myself as I have the lock pattern on to prevent my phone from turning on in my pocket which is common on HTC phones

HTC support are a waste of space
I have this issue too. HTC told me to factory reset it, then when that didn't work they told me to return it to the store to be sent away for repair. They really don't have a clue at HTC support.
The phone was returned to Vodafone yesterday and the repair centre said "no fault found" What are they on!!! The Vodafone store confirmed the issue was still there.
I now have the phone back with no resolution.
Going to call Consumer and get some advice.

I have this problem too, quite annoying.
Sent from my HTC One X

Ok, they fixed this bug with the latest 30MB update that I got this morning.

exazonk said:
Ok, they fixed this bug with the latest 30MB update that I got this morning.
Click to expand...
Click to collapse
:good: Great news!
May I ask where you're based? I've got a UK CID and haven't seen this update yet. Did you do anything special or did it just come as OTA?
Thanks!

benitorios said:
:good: Great news!
May I ask where you're based? I've got a UK CID and haven't seen this update yet. Did you do anything special or did it just come as OTA?
Thanks!
Click to expand...
Click to collapse
I'm in Brisbane, Australia and ordered my phone through kogan.com.au. It popped up as an OTA on my phone.

Thanks. Looks like that 3.18 OTA is seeding at the moment, shouldn't be long before I get it. Fingers crossed....
Sent from my HTC One X using Tapatalk 2

[Q] Spell checker option crashes any app..

Hello all, I recently purchased this phone for T-Mobile USA. Pretty happy so far but one item is extremely irritating.
When texting (via stock messaging or hello sms) or writing an email via the Gmail app, any word that is underlined as a spelling mistake results in a pop up box for correction, when I select the correct word it will crash the app and show the message "Unfortunately, ____ has stopped." And it will close the app and not even save it as a draft. Lost some emails and many text messages to this. Simple example, "You're stupdi..." Stupdi will be underlined in red, as I select the word the popup dialog box gives suggestions, when I select stupid it will crash the app. I'm not referring to the hovering words but the actual pop-up dialog box.
Is this a known bug? Any suggestions on how to fix it?

I've never seen this on the z1c before, however I experienced something similar on an older htc phone. A factory reset got rid of the issue for me.
Sent from my D5503 using Tapatalk

Still there..
Have factory reset the phone 3 times and cleared the cache each time before and after. Can still reproduce the problem without fail. Annoying as hell.
Not sure what to do.

darkmanx21 said:
Have factory reset the phone 3 times and cleared the cache each time before and after. Can still reproduce the problem without fail. Annoying as hell.
Not sure what to do.
Click to expand...
Click to collapse
Yep I have exactly the same problem...

+1 as well. VERY VERY VERY annoying.

Yes, I suffer this as well. Anyone made a bug report with Sony referencing to this thread?

Nope...I wouldn't know where to start but I'll happily back you up!!
For that matter, does anyone else have problems with the proximity detection playing up when you are on a call so that sometimes you press buttons with your face? Or do I just have a really fat face?

woodchippings said:
Nope...I wouldn't know where to start but I'll happily back you up!!
For that matter, does anyone else have problems with the proximity detection playing up when you are on a call so that sometimes you press buttons with your face? Or do I just have a really fat face?
Click to expand...
Click to collapse
Glad I'm not the only one. Drove me crazy/
Temporarily solved the spelling issue by just turning it off and installing Swiftkey. Eh..guess I should be thankful for 3rd party apps.
Also realized the native text messaging app doesn't do group messaging. Sigh.
Nah, you don't have a fat face - I have the exact same issue also. Have to press the Home key to exit the dialer during calls or it keeps registering key presses. Doesn't matter if I smash the phone into ear/cheek.
Also random, when trying to us the camera, it will start but not show anything.
Some stupid bugs..hopefully in the new fix.

What ROM are you guyed using having this problem? As it's now occurring on a 4.4.3 kit kat PAC rom.

dillalade said:
What ROM are you guyed using having this problem? As it's now occurring on a 4.4.3 kit kat PAC rom.
Click to expand...
Click to collapse
Having same problem in AOSB 1.3.3/KitKat 4.4.2 and AOSB 1.3.2/KitKat 4.4.2
Does not occur on Cyanogen 11-20140218-Nightly-mb886.
and there is a particular peculiarity to this (other than the absolute frustration of loosing a well composed email). As as I was about to post in the AOSB thread:
FCs in any app where word replace is used - but does not occur on the the first word that awaits correction.
For instance in new Gmail message type
mappp
mappp
Tap the first word, select from a list of possible corrections (map) and the word is properly replaced then, on the second instance, whether or you corrected the first one of left it alone, when you select from the list of available corrections (map) the app crashes. The same pattern is in evidence when the words the same (as shown here) or different.
100% recreate-able
Motorola AT&T Atrix HD (MB886) on Tmobile service

darkmanx21 said:
...installing Swiftkey. ...Some stupid bugs..hopefully in the new fix.
Click to expand...
Click to collapse
Interesting. Thanks for suggestion. Switkey did not fix for me but perhaps because I'm on different ROM and phone. Still it looks really nice!

Latest Sony keyboard update from today fixes the issue so far for me.

problem with keyboard htc one m8

after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys

i noticed the same thing...i had to reboot the phone few times...

Same issue here!
You can wait till christmas, but nothing works to get your keyboard back..except booting..

Yes same issue here. I've mentioned it not long after the Developer Edition received the OTA.
It's not even something that we can recreate, it's just completely random. It stays that way until a reboot and then it's fine again. Very irritating.

try to clear data in app settings, that work for me :/ 4 days no problems

vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
Click to expand...
Click to collapse
do other keyboards work?

vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
Click to expand...
Click to collapse
not an expert here; can you explain how/where/what?

Donky1973 said:
not an expert here; can you explain how/where/what?
Click to expand...
Click to collapse
go to ;
settings-apps-all-htc sense input- clear data

mxisme said:
do other keyboards work?
Click to expand...
Click to collapse
They've never worked for me... unfortunately.

vahica said:
go to ;
settings-apps-all-htc sense input- clear data
Click to expand...
Click to collapse
ah...the sense-input thing...makes sense...thanx!

No problems here.

Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..

Donky1973 said:
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
Click to expand...
Click to collapse
Hello, the same problem with the keyboard .On any firmware, I have 6 different firmware problem persists.
p . s . TEL Verizon

Still having this damn problem.. Anyone know if it's isolated to Verizon phones? I'm on Verizon 5.0.1 stock, both the HTC and Google keyboard do it. Completely random, about once every day to 2-3 days. So annoying.

I'm having trouble with my HTC one M8
vahica said:
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
Click to expand...
Click to collapse
I had a problem with the keyboard lagging which got worse after the lollipop update, I was considering a warranty claim or rooting the phone and then the microphone packed in and the decision was made, I called the network who advised me to send it to HTC for repair which I did, it also had a few sync problems too, I asked the technical support guy about this problem and he said it would have to be reflashed, I sent it to them and they did the work, replacement microphones, replacement receiver, replacement lower board, replacement rubber something or other which I was told is something under the screen, replacement camera and a few others and of course it was flashed, I got it back after 8 days expecting my otherwise brilliant phone to be as it should be as I have come to expect from HTC, I switched it on and did the initial stages of making it work, I let it restore the last backup I made (off the phone with faults) which reported had failed but it started to restore the backed up apps, settings and my contacts, everything restored to how I had it before minus a couple of apps and a few notification settings, I have been using it for 2 days now however the keyboard has not been fixed by flashing it, unless the errors could have been brought in by the restoration? I have experienced the screen freeze and start jumping, jumping to the all open apps page, keyboard lag, keyboard is inaccurate, I went into the EE shop and they said that it should go back to HTC again, I haven't tried to hard reset it and go back to the factory settings and not restore the backup image this time, I've never had any problems with the 3 HTC phones I've owned, it is a good phone otherwise

Damn, I just went back to Dev Edition and sure enough it happened to me. Has this ever been fixed? This is way too annoying for me.

Possible Fix
For what it's worth, I went into App Manager to clear the Sense Input data as suggested by a previous poster (thank you) but did not have a 'Clear Data' button. There was a 'Settings' button though where I was able to turn off HTC Sense Input, after which my Swype keyboard immediately started working again. First time I've been able to resolve this SUPER annoying issue without rebooting the phone. Time will tell if it's a real fix; I'll update this post if not.
Phone is a brand new M8, still on stock 5.0.1