How to avoid being an amazon Prime Membership on fire TV? - Fire TV Q&A, Help & Troubleshooting

Hi,
Although I have set Amazon Instant Video PIN and parental control for my fire TV, when my son clicked the movie on the top of fire TV's home, It asked him to "sign up for prime", then I was charged 99$ on my credit card. In fact, I have ordered the Netflix and Huluplus. I don't want to be an amazon Prime Membership now.
So how to avoid being an amazon Prime Membership on my fire TVs?
I mean It's easy to cancel the prime membership on amazon website. I am afraid my son would click the prime movie, then "sign up the prime" again. Do you have a naughty boy? how do you avoid to be an Amazon prime membership again and again.
thanks

Contact Amazon support.

blackantt said:
Hi,
Although I have set Amazon Instant Video PIN and parental control for my fire TV, when my son clicked the movie on the top of fire TV's home, It asked him to "sign up for prime", then I was charged 99$ on my credit card. In fact, I have ordered the Netflix and Huluplus. I don't want to be an amazon Prime Membership now.
So how to avoid being an amazon Prime Membership on my fire TVs?
thanks
Click to expand...
Click to collapse
Amazon should waive it. Like the above poster said, contact them.
I never set parental controls but if you go to a pc and login to Amazon you can set a pin. Right now you have one click payment set. Same thing happened to me and my son ordered prime. It's way too easy to spend money with this box. I'm surprised it's not set up to order physical goods on the Amazon site.

Magnesus said:
Contact Amazon support.
Click to expand...
Click to collapse
I mean It's easy to cancel the prime membership on amazon website. I am afraid my son would click the prime movie, then "sign up the prime" again. Do you have a naughty boy? how do you avoid to be an Amazon prime membership again and again.

blackantt said:
I mean It's easy to cancel the prime membership on amazon website. I am afraid my son would click the prime movie, then "sign up the prime" again. Do you have a naughty boy? how do you avoid to be an Amazon prime membership again and again.
Click to expand...
Click to collapse
Did you miss my post? Go to your computer, login to amazon, find the "one click payment" option and disable it. You'll set a pin. Unless your son guesses correctly, you won't be subscribed to prime and no movie or TV purchases will occur without your consent.
Might be another way but that's how I did it.

KLit75 said:
Did you miss my post? Go to your computer, login to amazon, find the "one click payment" option and disable it. You'll set a pin. Unless your son guesses correctly, you won't be subscribed to prime and no movie or TV purchases will occur without your consent.
Might be another way but that's how I did it.
Click to expand...
Click to collapse
Hi, Klit75
Thanks, you save my life.
last night I asked the Amazon support, they don't know this trick, Maybe they don't want to tell me at all.
I have set up the 1 click as your instruction, can you confirm the result, is it successful? the result refers to the attach picture.
By the way, I have also set up the Pin and parental control
thanks again.

Wow! You just discovered something there! Naturally I assumed disabling one click might payment would fix the issue with kids ordering stuff but apparently it doesn't apply to digital goods. That is messed up! I'm out now but I'm gonna look into it more and maybe look at the parental settings on the aftv. I'll say this, if I can't stop one click payments I'll just pull the funding source. It'll be a hassle if I ever want to buy something but honestly I think this is kind of shady business practices. They're counting on impulse buys. Got nothing to do with the customer',s convenience. Though I have no doubt that'll be the response. Thanks and sorry. I had no idea.

blackantt said:
Hi,
Although I have set Amazon Instant Video PIN and parental control for my fire TV, when my son clicked the movie on the top of fire TV's home, It asked him to "sign up for prime", then I was charged 99$ on my credit card. In fact, I have ordered the Netflix and Huluplus. I don't want to be an amazon Prime Membership now.
So how to avoid being an amazon Prime Membership on my fire TVs?
I mean It's easy to cancel the prime membership on amazon website. I am afraid my son would click the prime movie, then "sign up the prime" again. Do you have a naughty boy? how do you avoid to be an Amazon prime membership again and again.
thanks
Click to expand...
Click to collapse
just to make sure, for those with prime, google "amazon pin" and find where you enable a pin for amazon prime purchases. then from you fire tv or fire tv stick go to parental controls and enable it. use the same pin and disable video and app purchases. For those who have not purchased prime it may be just setting up parental controls from the firetv only but I may be wrong.

Another trick I use is to register a nearly-depleted gift card as my primary Amazon card (has less than $3 remaining on it). If someone tries to purchase something, more than likely the card will have insufficient funds and the purchase attempt will get rejected (and I'll get notified).

rp201 said:
just to make sure, for those with prime, google "amazon pin" and find where you enable a pin for amazon prime purchases. then from you fire tv or fire tv stick go to parental controls and enable it. use the same pin and disable video and app purchases. For those who have not purchased prime it may be just setting up parental controls from the firetv only but I may be wrong.
Click to expand...
Click to collapse
I just figured it out right before reading this post.
@blackantt , we were half way there. Set a pin on Amazon account THEN GO to parental controls on aftv. It's self explanatory from there and should ask for the pin you created.

Old-Guy said:
Another trick I use is to register a nearly-depleted gift card as my primary Amazon card (has less than $3 remaining on it). If someone tries to purchase something, more than likely the card will have insufficient funds and the purchase attempt will get rejected (and I'll get notified).
Click to expand...
Click to collapse
Hi, Old-Guy
Are you sure, Amazon will not disable your account according your trick?
thanks

blackantt said:
Hi, Old-Guy
Are you sure, Amazon will not disable your account according your trick?
thanks
Click to expand...
Click to collapse
They haven't yet. I've been doing this ever since fireTV came out. Why should they disable my account? I have a valid card on file with them (even if its value is <$4)
Something I haven't tried is using a credit card test code as a default payment method. Developers use these dummy account codes that are accepted as valid input.
Since I can't post a link <sigh>, try searching for "credit card test code".

Related

Paypal Here or Square on the KFHD

I'm evaluating the possibility of using a rooted Kindle Fire HD 8.9 as a giving kiosk for my charity. Neither company lists the Kindle Fire as a supported device.
I do not have access to a rooted fire to test and am interested to know if anyone can say for sure if one of these card swipes will work. My first pick is Paypal, as I already have paypal as a source for our website and would value expanding that one service rather than piece mailing a second service into the financial flow.
I'm not going to be home until some time tomorrow, but I could check Square, as I have one sitting around.
If the app is on the Amazon store, I don't see why not. To my knowledge, it should be compatible with any device that uses a 3.5mm jack and has access to the app. Even it it isn't on the store, I'm sure it could still be installed.
I'll check it tomorrow for you. Mine isn't rooted as of yet, as I just got it quite recently. Don't have access to the PayPal one or any other alternatives, though I think they work similarly, and if square works, PayPal should work.
Best of luck with PayPal working.
could not find PayPal Here in Amazon appstore
got the apk from my phone, and installed the latest version of PayPal Here on my rooted Kindle Fire HD 8.9
the app is unable to detect my card reader..

[Q] Has anyone deregistered fire tv?

Hi,
I bought fire tv from a Chinese seller. however he can't give me the pin. now fire tv displays seller's account and I can't deregister and I can't buy amazon instant video. even I can't reset to factory. when I did them, It always quest a existing pin. I am fed up.
1. if you bought your fire tv from amazon directly, how to deregister it? does it need a existing pin?
2. if you bought the fire tv from a seller, how to deregister it? does it need a existing pin?
thanks
blackantt said:
Hi,
I bought fire tv from a Chinese seller. however he can't give me the pin. now fire tv displays seller's account and I can't deregister and I can't buy amazon instant video. even I can't reset to factory. when I did them, It always quest a existing pin. I am fed up.
1. if you bought your fire tv from amazon directly, how to deregister it? does it need a existing pin?
2. if you bought the fire tv from a seller, how to deregister it? does it need a existing pin?
thanks
Click to expand...
Click to collapse
I got mine from Best Buy (via Ebay actually) and it wasn't registered to anyone. And when I set it up, I don't even recall an option to use a PIN for security. Anyone can get on my machine and a do a factory reset if they wanted.
www.amazon.com/pin
you can reset pins, deregister, etc. Only problem is, you have to log in to do it. And if it's not your account, I don't see how you can log into it. Unless someone has a better idea, I'd call Amazon and see if they will reset it for ya. Might get stuck with unrootable firmware, but at least you'd gain your Amazon functionality again.
Of course, there is the brute force method. Will take time, but will eventually work.
nyder said:
I got mine from Best Buy (via Ebay actually) and it wasn't registered to anyone. And when I set it up, I don't even recall an option to use a PIN for security. Anyone can get on my machine and a do a factory reset if they wanted.
www.amazon.com/pin
you can reset pins, deregister, etc. Only problem is, you have to log in to do it. And if it's not your account, I don't see how you can log into it. Unless someone has a better idea, I'd call Amazon and see if they will reset it for ya. Might get stuck with unrootable firmware, but at least you'd gain your Amazon functionality again.
Of course, there is the brute force method. Will take time, but will eventually work.
Click to expand...
Click to collapse
Hi,
thanks for giving some hint. Now, I can't get any help from amazon, they said they don't sell it outside of USA. It's illegal to use it in China. and I can't get support from my seller, he said I want to get the PIN and steal his money. before I can use it to play netflix and hulu. after It upgraded to 54.1, I can't setup new netflix again.
So I had to buy my second fire tv from amaon.com directly.
But I want to fix my first fire tv, Can you give me more instructions about "the brute force method" to save its life?
thanks
blackantt said:
Hi,
thanks for giving some hint. Now, I can't get any help from amazon, they said they don't sell it outside of USA. It's illegal to use it in China. and I can't get support from my seller, he said I want to get the PIN and steal his money. before I can use it to play netflix and hulu. after It upgraded to 54.1, I can't setup new netflix again.
So I had to buy my second fire tv from amaon.com directly.
But I want to fix my first fire tv, Can you give me more instructions about "the brute force method" to save its life?
thanks
Click to expand...
Click to collapse
You can ask the seller to de-register the unit from HIS Amazon account.
This is a good idea. what a pity. I have gave him a bag reputation on taobao.com, so
cd2022 said:
You can ask the seller to de-register the unit from HIS Amazon account.
Click to expand...
Click to collapse
This is a good idea. what a pity. I have gave him a bag reputation on taobao.com, so he is not willing to do it for me.
thanks
blackantt said:
This is a good idea. what a pity. I have gave him a bag reputation on taobao.com, so he is not willing to do it for me.
thanks
Click to expand...
Click to collapse
If you have a rootable firmware, install CWM and you can perform factory reset there as well.
WARNING: Read and follow instructions carefully or you may get yourself in a jam.
You could try factory reset from recovery
http://www.aftvnews.com/how-to-unbr...ry-mode-and-factory-reset-the-amazon-fire-tv/
thanks. It was updated to the latest version. what a pity.
cd2022 said:
If you have a rootable firmware, install CWM and you can perform factory reset there as well.
WARNING: Read and follow instructions carefully or you may get yourself in a jam.
Click to expand...
Click to collapse
thanks. It was updated to the latest version. what a pity.
When I gave one to a friend I just hit deregistet and it didn't ask any questions. Simply removed my registered account.
It's a good idea. I will try it. thanks
d1dd1 said:
You could try factory reset from recovery
http://www.aftvnews.com/how-to-unbr...ry-mode-and-factory-reset-the-amazon-fire-tv/
Click to expand...
Click to collapse
It's a good idea. I will try it. thanks

[Q] Will the amazon charge me if I watch the movies on fire TV?

Hi,
I am not a subscriber of Amazon video instent. I just booked Netflix and huluplus on my fire TV. Today I clicked and watched the movie on the top of fire tv.
Will the Amazon charge money from my credit card bound with the Amazon account?
I have attached the screenshot.
blackantt said:
Hi,
I am not a subscriber of Amazon video instent. I just booked Netflix and huluplus on my fire TV. Today I clicked and watched the movie on the top of fire tv.
Will the Amazon charge money from my credit card bound with the Amazon account?
I have attached the screenshot.
Click to expand...
Click to collapse
You screenshot shows "Transparent "see here http://www.amazon.com/Pilot-HD/dp/B00I3MNF6S
1st episode for free the rest only with prime *now* February 22, 2015
yesterday it was for free http://www.hollywoodreporter.com/live-feed/transparent-amazon-stream-entire-season-765937
Just put pin for instant purchases so you don't make any purchases you didn't intend to.
It will clearly have a price if they will charge you for anything.

[Q] How much can I do with an AFTV outside the US/UK/Germany?

I would like to give a friend in NZ an AFTV bought in the UK. He already has a UK Amazon account but Amazon won't ship there.
Just wondering to what extent Amazon geoblocks the outside world? I understand Amazon Prime, and other apps like the BBC, will block their streaming content internationally, but will he still be able to set it up and install other apps without a VPN?
Claude Koch said:
I would like to give a friend in Australia an AFTV bought in the UK. He already has a UK Amazon account but Amazon won't ship there.
Just wondering to what extent Amazon geoblocks the outside world? I understand Amazon Prime, and other apps like the BBC, will block their streaming content internationally, but will he still be able to set it up and install other apps without a VPN?
Click to expand...
Click to collapse
Yes, he can use smart dns providers like Smart DNS Proxy or Unlocator to stream region blocked content.
gopichandpai said:
Yes, he can use smart dns providers to stream region blocked content.
Click to expand...
Click to collapse
Thanks, but I meant what can you do without such a service: can you still load the homescreen and download apps?
Claude Koch said:
Thanks, but I meant what can you do without such a service: can you still load the homescreen and download apps?
Click to expand...
Click to collapse
Without any DNS service, home screen will load but you can't play any region restricted videos. You can install Kodi and use it as well.
gopichandpai said:
Without any DNS service, home screen will load but you can't play any region restricted videos. You can install Kodi and use it as well.
Click to expand...
Click to collapse
That's good.
Thanks!
Claude Koch said:
That's good.
Thanks!
Click to expand...
Click to collapse
I got the firetv for my parents mainly for Kodi. You can purchase movies on Amazon just fine. Kodi has a lot of benefits, nntp etc. that alone makes this box a great device.
I'm far from those places and use my fire TV as my main media player. I used droid VPN to access prime content but its all kind of crappy so I stopped. Once you're rooted there's a ton of stuff you can do with it and price to power it has no rival.
Sent from my GT-I9505 using Tapatalk
jamboss said:
I'm far from those places and use my fire TV as my main media player. I used droid VPN to access prime content but its all kind of crappy so I stopped. Once you're rooted there's a ton of stuff you can do with it and price to power it has no rival.
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Rooting's a thing of the past, unfortunately, but it's still a good box for Kodi.
Claude Koch said:
Rooting's a thing of the past, unfortunately, but it's still a good box for Kodi.
Click to expand...
Click to collapse
you can still snag lots of those rootable boxes on ebay. I just got one last week.
navigates said:
you can still snag lots of those rootable boxes on ebay. I just got one last week.
Click to expand...
Click to collapse
Ah yes, there they are. Quite pricey with shipping though. Remind me, what do you get with root that's worth the premium?
Claude Koch said:
Ah yes, there they are. Quite pricey with shipping though. Remind me, what do you get with root that's worth the premium?
Click to expand...
Click to collapse
We should have a sticky with possibilities for root. For starters i need root for quicksupport/teamviewer. I regularly help family setup and fix things through remote desktop. Second is emulators. the purchased ones that work very well with the firetv. google play works very well. the possibility of a custom rom which is very close in the making. The Power options in Kodi shows up only in the rooted versions, however with the new release, there is a sleep shortcut as well. and the biggest is the expansion of base drive through SSD on NTFS which is still not possible.
As for the price difference. Firetv retail is about 100 + tax which is 109 here in California. On ebay its 120 shipped. Its about 11 bucks more.

Amazon Underground - not working on stock Amazon Fire Phone

'Amazon Underground' was just rolled out. Underground makes some paid apps available for free, and also makes some games with in app purchases completely free. All of the *underground* apps are unavailable on my Fire Phone, even if their regular versions work on my Fire Phone. There is also a separate Underground app that can be installed, but that app will not install on my Fire Phone. Has anyone else had similar experiences?
Underground not working on fire phone
Hi, I too did face the same issue however the same underground app is working fine on Samsung Galaxy S5. Bit weird that not working on Amazon's own phone. Called Mayday but that didn't help solve the issue. Anyone found a way to load Underground on fire phone, please share the trick. Thanks.
I think it will get rolled out as an update to the stock Amazon app. If you've disabled updates like me you won't get it.
Burhanarif said:
Hi, I too did face the same issue however the same underground app is working fine on Samsung Galaxy S5. Bit weird that not working on Amazon's own phone. Called Mayday but that didn't help solve the issue. Anyone found a way to load Underground on fire phone, please share the trick. Thanks.
Click to expand...
Click to collapse
Curiously Amazon is not offering the Free APP on their Amazon APP Store anymore!
But unfortunately you can not directly install this new "Underground" APP on the Fire Phone!!
So as Ratbags already has suggested, I really hope it will get rolled out as an update to the stock Amazon app directly...
Just FYI. Not installing on Kindle Fire HD7 as well. Amazon dumb.
Works on Fire Phone with CM11, downloaded it from APK Mirror, done.
edit: works on stock FireOS as well, update within the OS, looked like this (screenshot not from my device, already existed):
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Bingo Bronson said:
Works on Fire Phone with CM11, downloaded it from APK Mirror, done.
edit: works on stock FireOS as well, update within the OS, looked like this (screenshot not from my device, already existed):
Click to expand...
Click to collapse
Thanks Bingo Bronson for the information!
Please, could you or anyone here post the "Amazon Underground" APP version, that you said it works on stock FireOS and has been auto updated by the OS?...
Just to compare and see if it is the same version v5.8.0.200, First Release of "Amazon Underground" by Amazon Mobile LLC...
Do you or anyone, that has installed or has received the update, have or know if there is a direct download link, to get the "Amazon Underground" APP?
--------
Edit: I just receive the following reply from amazon, about the availability of the "Amazon Underground" APP for the Fire Phone:
Amazon.com - Thu 8/27/2015 8:58 PM
Hello,
My name is Vijay, I'm with Fire Phone support.
I understand you are inquiring about underground App for Fire Phone.
I'd like to bring to your kind attention that Fire phone does not support Amazon Underground at this time. I’m sorry for any inconvenience this may cause.
Since you are interested in underground App, I have personally forwarded your comments to the appropriate people in our company and this way they can take notice your interest in the including of Underground App for Fire Phone device.
I'd also like to inform you that we have a dedicated team working relentlessly to work on the feedback we receive as our ultimate goal is to improve your experience with the Amazon as a whole and continue to provide the support you expect from us.
Thank you for your interest in Fire Phone. We look forward to seeing you again soon.
Amazon Underground - Not working on Fire Phone
Haha, yeah - I wasn't too happy when I contacted Mayday & was told that the Fire Phone it turns out - isn't compatible with the Amazon Underground App. I'm one of the 5 people who actually owns the Fire phone, and was offered 5000 Amazon coins as compensation for not having a phone compatible... funny how an Amazon phone doesn't work with the Amazon Underground App store... burned - yet again for owning a Fire Phone... luckily I also own a Nexus 5 (though it's on its last leg) and am able to get the Underground app there... $50 in Amazon coins isn't too bad though... it kinda sucked though that I had to spend 40 minutes and be transferred 3 times...
mjweston said:
Haha, yeah - I wasn't too happy when I contacted Mayday & was told that the Fire Phone it turns out - isn't compatible with the Amazon Underground App. I'm one of the 5 people who actually owns the Fire phone, and was offered 5000 Amazon coins as compensation for not having a phone compatible... funny how an Amazon phone doesn't work with the Amazon Underground App store... burned - yet again for owning a Fire Phone... luckily I also own a Nexus 5 (though it's on its last leg) and am able to get the Underground app there... $50 in Amazon coins isn't too bad though... it kinda sucked though that I had to spend 40 minutes and be transferred 3 times...
Click to expand...
Click to collapse
I really do not understand how all the "Amazon Prime" users are now going to download, on their Fire Phones, the offers or Free APPs from the Amazon-APP-Store??
I really think that now we are stuck, because we can not install this new* "Amazon Underground" APP, and neither can we receive the usual daily Free APP!!!
What's going on?
Is the New "Amazon Undergroun" APP only compatible with all other brands cellphones and not with their own Amazon Fire Phone!?
Me: Is it true I can't get the new Amazon Underground app on my Fire Phone?
Sathish: Hello, my name is Sathish. I'm here to help you today.
Please allow me a minute or two, while I look into this for you.
Me: ok
Sathish: Thanks for waiting Distearth.
Fire phone does not support Amazon Underground at this time. I’m sorry for any inconvenience this may cause.
This is a very new app and in the first stage it is only released to android devices.
There is no need to worry this app will be available even on kindle and fire phone very soon.
As a one-time good will gesture, I’ve requested 5000 Amazon Coins to be applied to your Amazon account.
Me: That's Great! Thank you!
But it is coming to Fire Phone, yes?
Sathish: Yes, but it will take some time.
Now oyur coins balance is 5,086 coins
Me: You rock! I'll keep a lookout for the new app. Thanks again.
Sathish: You're welcome! Thank you for contacting Amazon, Have a good night.
Please click on the "END CHAT" button at the top right corner of this window to close the chat. Thanks
This took 2 minutes...
Amazon 'compensation' for Fire phone
Hi,
I'm not a developer but stumbled across this thread after having the same problem (not being able to install Amazon Underground on Fire phone)
Maybe I just got a poor customer service person but I called Amazon earlier, was told that
the phone is incompatible with Amazon Underground but (unlike others here) was told there are no plans to roll it out for Fire phone - I wish Amazon would get their story straight and have some consistency!
To add insult to injury I did not get offered any Amazon coins by way of compensation, was offered precisely nothing! After finding this thread I called them back and asked for 5000 coins which they have agreed to. Not sure there's anything I want to buy with them but it's the principal of course!
gillcb said:
Hi,
I'm not a developer but stumbled across this thread after having the same problem (not being able to install Amazon Underground on Fire phone)
Maybe I just got a poor customer service person but I called Amazon earlier, was told that
the phone is incompatible with Amazon Underground but (unlike others here) was told there are no plans to roll it out for Fire phone - I wish Amazon would get their story straight and have some consistency!
To add insult to injury I did not get offered any Amazon coins by way of compensation, was offered precisely nothing! After finding this thread I called them back and asked for 5000 coins which they have agreed to. Not sure there's anything I want to buy with them but it's the principal of course!
Click to expand...
Click to collapse
This is a really strange and weird situation!
To some Fire Phone users, Amazon has Said that the Underground APP is not supported and will not be available for the Fire Phone... And to others Fire-Phone users, Amazon has Said that we do not need to worry, because this app will be available on kindle and fire even phone very soon!
So now I really do not know what or who to believe!
I think Amazon should officially, make a statement about it to avoid this kind of confusion...
Sahil: Hello, my name is Sahil. I'm here to help you today.
Me: That's previous conversation on top. Last representative just disconnected from me without giving me any answers. That was very rude.
Sahil: Andrey, I'm really sorry for the hassle you've faced on your previous chat conversation.
Please do not worry, I'll surely help you with your concern regarding Amazon Underground.
I would like to inform you that Amazon Underground is currently available on 3rd and 4th generation Fire tablets on the latest software build, Android Phones and BlackBerry devices using the latest version of Amazon Underground app.
I'm sorry but currently, it is not available for on Fire Phone.
Me: When will it be available for Fire phone? And shouldn't fire phone be one of the first to get it?
Sahil: I would like to inform you that Amazon Underground is a recent addition to Amazon service catalog and the developers are already working on expanding it to more countries and devices.
I understand Fire Phone is an Amazon device and it should be available on it like its available on Kindles. I'm forwarding this as your feedback to the team concerned on priority so that they can look into this and make it available on Fire Phone as well.
For you, I'm forwarding a request from my end to add 5,000 free Amazon coins to your account and if you are eligible you'll get the coins in the next 3 business days.
Andrey, will that be fine with you?
Me: Yes thank you very much.
Sahil: You are welcome!
Please stay connected with me.
Me: ok
Sahil: Thank you so much for waiting.
Me: No problem
Sahil: I've successfully forwarded the request to add 5,000 coins to your account.
Is there anything else I can do for you today?
Me: That will be it for today. Thank you very much.
Sahil: You are most welcome and its been a pleasure assisting you.
Amazon Underground
Interesting to note that the update to the Fire HD7 last week turned the native store into the underground store by default, all "Actually Free" apps are listed on the Fire HD Store. When I spoke to customer service regarding this issue on my fire phone, they gave me a $5.00 credit to my account.
Well, see 5000 credits is 50 dollars if i'm not mistaking. I still did not receive it. Hopefully tomorrow.
Sent message to Amazon about the lack of any functional Underground for the Fire Phone, was told the comments would be forwarded and handed a $10.00 credit to the account. (Seems very random as to what they give, but hey, $10 extra brings the real cost of the phone now down to $21.00 for me. (I bought it at $159, got a credit back when it was lowered within 7 days of receiving the phone to bring it to $130, now another $10 off - subtract the Prime which was the biggest reason to buy the phone (for me), now down to $21 plus tax. Could just sell the dang thing on eBay for likely more than $21.
Here's my compensation experience:
Me: One last question... While chatting with you I browsed some forums and found that several other customers were offered 5000 coins as compensation. Are you able to extend the same to me?
Them: We are offering 500 Coins. I have added it already.
Exclusive for Fire Phone customers, we are adding 500 Coins.
I did that already and they are added
Bingo Bronson said:
Works on Fire Phone with CM11, downloaded it from APK Mirror, done.
edit: works on stock FireOS as well, update within the OS, looked like this (screenshot not from my device, already existed):
Click to expand...
Click to collapse
Thanks for the screenshot, but it only shows the app downloading, not installing. I was also able to download the app but it would not install.
mike_ekim said:
I was also able to download the app but it would not install.
Click to expand...
Click to collapse
In that case: use Titanium to backup and remove the old (old as in... you get it) "Shop Amazon" app (com.amazon.mShop.android.apk) and see if the install is successful this time.
Since, now we all Amazon Prime members, can not get anymore the Free APP, that Amazon was always offering daily, and the "Underground" APP can not be installed on the Fire Phones, I really think that as already has happened with the FireHD-7 Tablets, that Amazon has replaced the old Amazon APP Store for this new "Underground" APP, Amazon will soon have to release an "Underground" APP compatible with their own Fire Phone!!!
Although we have received very bad news about the possibility that Amazon may have discontinued the Fire-Phone, and has canceled last week all the engineers who designed it, I firmly believe that Amazon is a very responsible company with excellent customer support, and are going to continue the support, and will also update to the newest FireOS-5 (based on Lollipop) the Fire Phone Very Soon !!!
So although much confusion existed, I still believe that Amazon will correct the incompatibility of their "Underground" APP with the Fire Phones !!

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