[Q] Degauss labs 'Dual Driver', 3 button headset volume not working - Xperia Z1 Compact Q&A, Help & Troubleshooting

I just got my Degauss Labs 'Dual Driver' android headphones for my Z1 Compact. Problem is, the volume controls don't work. Volume up seems to work semi-well, but a volume down click results in a long consecutive press. I read some people have a similar problem with the Sony STH30-headphones, but I haven't come across a solution.
So far, I've:
Tried the headphones in a Galaxy Note and Sony Z3, and the headset and controls work fine.
Uninstalled Smartkey, emptied the data from and disabled Smart Connect, restarted, installed Degauss software, and tested - no dice.
Completely re-installed the phone with Sony Companion - no dice
Checked the 3,5 mm port for obstructions - nothing.
Power off, blasted port with precision cleaner, let dry, test - no dice.
Unfortunately I haven't found a co-worker with a 3 button headset for an Android phone, so I haven't been able to test that out. I also don't have a similar headset at home.
I would greatly appreciate any insight on what the problem might be? Thank you for your time.

Kimpsake said:
I just got my Degauss Labs 'Dual Driver' android headphones for my Z1 Compact. Problem is, the volume controls don't work. Volume up seems to work semi-well, but a volume down click results in a long consecutive press. I read some people have a similar problem with the Sony STH30-headphones, but I haven't come across a solution.
So far, I've:
Tried the headphones in a Galaxy Note and Sony Z3, and the headset and controls work fine.
Uninstalled Smartkey, emptied the data from and disabled Smart Connect, restarted, installed Degauss software, and tested - no dice.
Completely re-installed the phone with Sony Companion - no dice
Checked the 3,5 mm port for obstructions - nothing.
Power off, blasted port with precision cleaner, let dry, test - no dice.
Unfortunately I haven't found a co-worker with a 3 button headset for an Android phone, so I haven't been able to test that out. I also don't have a similar headset at home.
I would greatly appreciate any insight on what the problem might be? Thank you for your time.
Click to expand...
Click to collapse
Update:
Tried the headset in another Z1 Compact, and it works fine. Decided it's a hardware problem, since full reinstall didn't help.
Sent it to repairs, where they replaced the audio jack and side keyflex. Got it back, and the problem still persists. I guessed it is some deeper rooted issue, so I sent it back. Repairs gave up, and decided to pull the "didn't receive customers headset, cannot replicate"-card, so they didn't do anything to it. Will have to take it up with them again.

Related

Earphones issue LG G3

Hi
I recently updated my LG G3 (unrooted) to V10h and now every time I plug in my earphones the phone recognises them as having a headset.
The result is that every 20 seconds the music cuts out and the LG Siri-like app cuts in and waits for me to ask a question.
Seeing as my headset has no mic, I would like to know why they are being recgognised as having one?
I have tried to disable the app in question, but it just starts up again within a couple of minutes. And i can't install it as its one of those that (along with McAfee) doesn't have the option.
As I said above, I am not rooted and have no idead how to do to it, or even what the benefits are (!?), but does anyone have any information on a possible cause or solution to this?
Thanks in advance
Q9
Search the forum. But to answer your q. It's a known issue and it's working if you disconnect and connect the cable until you see a headphone icon.
I think this is your earphones' problem. I encountered this before. It keeps pressing random buttons but when I tried another pair of earphones of the same kind, it worked normally. Also, try plugging the earphones on other Android devices check if it acts the same way.
maikeru-chan said:
I think this is your earphones' problem. I encountered this before. It keeps pressing random buttons but when I tried another pair of earphones of the same kind, it worked normally. Also, try plugging the earphones on other Android devices check if it acts the same way.
Click to expand...
Click to collapse
It's definitely not because of any headphones.
thanks for the replies guys. :good:
I am not convinced its a problem with my earphones (although I am happy to be proved wrong) as i have had them for a while, and this issue only popped up immediately after updating the software.

Headset mic stopped working/barley working. Software issue.

Hello everyone,
My LG G3 is giving me a hard time, when I connect a headset, its microphone isn't working or it does but it's barley audible compared to the device's own mic.
The headphones part is working as usual and when the headset is connected sounds goes only through them like it should.
I've started using this headset a few days ago and it worked like a charm but then it's suddenly stopped working like it had been.
Fortunately I have another LG G3 on hand, so first I checked the headset with it and it works perfect.
So then I've replaced the 3.5 audio jack from the other G3 into my own to figure out if it is causing the problem and it is NOT,
since I got no improvement in my own phone and I also put MY jack in the other G3 and it worked there flawlessly with two different headsets.
I've been trying to record into / monitor with two different apps (lg audio recorder and another another one).
I've killed all apps running in the background. I've restarted numerous times, ran CCleaner to clear cache memories and whatever.
At one point a few days ago, maybe it was just before it started (and this might be a clue) the "plugged device" icon or "headset" icon on the notification bar stayed even after I've disconnected the headset and I think I needed to restart the phone but if i'm not wrong the headset kept working after that.
I was trying to find any kind of audio service to restart or anything like that but I didn't find any, I just killed them all to see if it helps.
I've also tried using "soundabout" app to try to force the audio path to the headset and played with some settings but to no avail (I disabled soundabout service after that attempt).
Right now I see no other option but a hard reset and I'm pretty sure it will solve the issue. but I hate going through backing up and restoring everything. and even so, who said this issue won't happen again? I've tried to search for an answer but found nothing like my problem on the web.
I just read something old from 2013 that mentions a bug in android audio. not sure it's related. something about "AudioPolicyMangerBase" (it seems I can't post links yet) from an app that had a switch to switch between headset mode or phone mode. but in any case it's no longer maintained. again, not sure it's related.
Update: Now I got no sound with two different headsets on the SECOND LG G3 as well. it seems messing with it around, plugging and unplugging messes with it's software somehow and maybe it locks the audio route in a way that it's can't work.
Any way to reset all audio ins/outs routes in the device?
I'll appreciate your help. Thanks a lot!
Roy.

Bluetooth issue...

Bluetooth was working fine until today. Out of nowhere, the phone wouldn't connect to my car that it was connected to prior.
Tried toggling BT off and on, didn't work. Tried rebooting the phone, still won't connect. Tried deleting the phone from the car and re-syncing it, didn't work. Other phones still connect, so it isn't an issue with the car.
Anyone have any ideas for me?
a.demarco said:
Bluetooth was working fine until today. Out of nowhere, the phone wouldn't connect to my car that it was connected to prior.
Tried toggling BT off and on, didn't work. Tried rebooting the phone, still won't connect. Tried deleting the phone from the car and re-syncing it, didn't work. Other phones still connect, so it isn't an issue with the car.
Anyone have any ideas for me?
Click to expand...
Click to collapse
call support asap..
I've read of BT issues and Oreo in general. My phone connected to my car, but I cannot use it for hands-free phone, music/media only.
Jaybird Freedom F5 headphones, fwd/back, vol up/down worked fine, but start/stop for reasons unknown did not work without kicking on/off Assistant first. That was yesterday. Today all fine. no idea why.
Problematic in
Cloud Player
Spotify
Smart Audiobook Player
I have Button Mapper to enable squeeze to launch flashlight, and even after setting up headphone button to start/stop yesterday, after several reboots it still didn't work properly. Today, however, all behaving NORMAL.
I haven't been able to have my phone connect to my car since I've gotten this. Looks like it connects then when my car asks for me to name it, it says pairing failed. Going to check and see if I can connect it to my sound bar tomorrow morning. Hopefully they push an update that fixes it
I have two pixel 2 XLs one would connect to my Bose SoundLink mini for a few seconds and disconnect repeatedly. The other one, is perfect and have no issues.
I have the same bluetooth issue. My 2XL paired with my car without any problems but won't stay connected. If I connect and make a call it stays connected for the call but disconnects when I hang up the call. My S5 always connected automatically when I turned on the car.
cavediver said:
I have the same bluetooth issue. My 2XL paired with my car without any problems but won't stay connected. If I connect and make a call it stays connected for the call but disconnects when I hang up the call. My S5 always connected automatically when I turned on the car.
Click to expand...
Click to collapse
I also am having exact same issue on my P2XL. Paired and connected fine first time, played a ton of Spotify, haven't been able to get it to reconnect ever since. Need to check another phone in car as well as check P2XL with another BT device. Will report back but I may just exchange it as I am within in 14 days. It very well could be software related but don't want to risk them giving me a refurb once I am outside 14 days. Rather get the brand new one and if issue persists, hope that it is resolved in software update.
Report back soon.
EDIT: My phone pairs with everything BT very very quickly; however, it will never connect. I still have several days left on my exchange for brand new device period (they extended it from 15 to 21 days per the Google rep I just spoke with). I am inclined to just exchange and get a brand new one versus waiting until outside of that period and exchanging for a potential refurb; however, I noticed that Google now provides what we are getting in our updates before they come and the November update is full of Pixel 2 and Pixel 2 XL bluetooth fixes so I think I might hold out to see if that fixes our issues, most of them seem specific to our issues of connectivity.
https://www.androidcentral.com/pixe...tw_card&utm_content=63809&utm_campaign=social
Hope this helps.
a.demarco said:
Bluetooth was working fine until today. Out of nowhere, the phone wouldn't connect to my car that it was connected to prior.
Tried toggling BT off and on, didn't work. Tried rebooting the phone, still won't connect. Tried deleting the phone from the car and re-syncing it, didn't work. Other phones still connect, so it isn't an issue with the car.
Anyone have any ideas for me?
Click to expand...
Click to collapse
NOSTALGIA said:
call support asap..
Click to expand...
Click to collapse
WorldOfJohnboy said:
I've read of BT issues and Oreo in general. My phone connected to my car, but I cannot use it for hands-free phone, music/media only.
Click to expand...
Click to collapse
enzeem2010 said:
Jaybird Freedom F5 headphones, fwd/back, vol up/down worked fine, but start/stop for reasons unknown did not work without kicking on/off Assistant first. That was yesterday. Today all fine. no idea why.
Problematic in
Cloud Player
Spotify
Smart Audiobook Player
I have Button Mapper to enable squeeze to launch flashlight, and even after setting up headphone button to start/stop yesterday, after several reboots it still didn't work properly. Today, however, all behaving NORMAL.
Click to expand...
Click to collapse
Lawlrus said:
I haven't been able to have my phone connect to my car since I've gotten this. Looks like it connects then when my car asks for me to name it, it says pairing failed. Going to check and see if I can connect it to my sound bar tomorrow morning. Hopefully they push an update that fixes it
Click to expand...
Click to collapse
shinasurada said:
I have two pixel 2 XLs one would connect to my Bose SoundLink mini for a few seconds and disconnect repeatedly. The other one, is perfect and have no issues.
Click to expand...
Click to collapse
cavediver said:
I have the same bluetooth issue. My 2XL paired with my car without any problems but won't stay connected. If I connect and make a call it stays connected for the call but disconnects when I hang up the call. My S5 always connected automatically when I turned on the car.
Click to expand...
Click to collapse
Hi all,
Just downloaded the November release and can confirm that Fast Pair works now and BT is fully functional. I forgot the device on my car and on my phone upon reboot after installing the update. Turned my car on, turned BT on and it really paired and connected within seconds. Tested with 3 more speakers and even went back to car to test again. All good to go. There were a ton of patches listed for BT specific to P2 and P2XL, glad they fixed this so quickly.
cwburns32 said:
Hi all,
Just downloaded the November release and can confirm that Fast Pair works now and BT is fully functional. I forgot the device on my car and on my phone upon reboot after installing the update. Turned my car on, turned BT on and it really paired and connected within seconds. Tested with 3 more speakers and even went back to car to test again. All good to go. There were a ton of patches listed for BT specific to P2 and P2XL, glad they fixed this so quickly.
Click to expand...
Click to collapse
Where do you get the November release? I just checked system updates and nada.
Regardless, I fixed my BT issue with Google support's help... press and hold home button. Press blue icon in upper right. Press three dots, then settings. Tap phone, then scroll down to other voice settings. Make sure Bluetooth headset is enabled. Also, reset your network settings. Delete the pairing on your car, then pair again. Mine worked like a charm.
WorldOfJohnboy said:
Where do you get the November release? I just checked system updates and nada.
Regardless, I fixed by BT issue support's help... press and hold home button. Press blue icon in upper right. Press three dots, then settings. Tap phone, then scroll down to other voice settings. Make sure Bluetooth headset is enabled. Also, dessert network settings. Delete the pairing on your car, then pair again. Mine worked like a charm.
Click to expand...
Click to collapse
I just went into System Updates and checked and it was available. It started rolling out today, I am sure you get it soon. I tried support's help, made sure BT headset was enabled, deserted network settings and deleted pairing on car and phone multiple times to no avail. With the new update I can swap between 2 different BT speakers almost instantly. The update includes many other fixes/improvements. Some to do with screen, most of that though coming in December patch I believe.
EDIT: added screenshot of About Phone screen to show November 5th patch. Hope you get yours soon!
cwburns32 said:
I just went into System Updates and checked and it was available. It started rolling out today, I am sure you get it soon. I tried support's help, made sure BT headset was enabled, deserted network settings and deleted pairing on car and phone multiple times to no avail. With the new update I can swap between 2 different BT speakers almost instantly. The update includes many other fixes/improvements. Some to do with screen, most of that though coming in December patch I believe.
Click to expand...
Click to collapse
I don't see anything. I'm on 8.1 though. I'd downgrade if this works, but hopefully there is a patch for 8.1 too.
Moostafa29 said:
I don't see anything. I'm on 8.1 though. I'd downgrade if this works, but hopefully there is a patch for 8.1 too.
Click to expand...
Click to collapse
Not sure if there is a November patch for the dev version just yet, I'm sure there will be but might not be on the 5th/6th like we are used to seeing. Could be wrong though. I do know they started rolling it out today so it might just take a bit to get to you, I didn't see it this afternoon around 2 pm but did around 5 pm. Hope this helps.
WorldOfJohnboy said:
Where do you get the November release? I just checked system updates and nada.
Regardless, I fixed by BT issue support's help... press and hold home button. Press blue icon in upper right. Press three dots, then settings. Tap phone, then scroll down to other voice settings. Make sure Bluetooth headset is enabled. Also, dessert network settings. Delete the pairing on your car, then pair again. Mine worked like a charm.
Click to expand...
Click to collapse
Thank you sir, this worked for my new to me, Original Pixel XL that replaced my 6P.
Sent from my Pixel XL using Tapatalk
CTownTap said:
Thank you sir, this worked for my new to me, Original Pixel XL that replaced my 6P.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
NP, glad you could understand me--I just realized the typos I had in my original post, so I edited it...
Is the Bluetooth power level changing for anyone since the November patch? I've been running Jaybird X2 since early this morning and there is no way I'm still at 100% four hours later. I paired them after the patch. Turned them off and on, Bluetooth off and on. I'll try rebooting next, but it's strange all the same.
edited: still 100% (4hrs use)
edited2: now 60% (6hrs use)
These typically have 8-10 hours use per charge.
edited3: now 10% (9hrs?)
I didn't see when it changed or what the increments were.
"Battery Low" warning at 20 minutes power left.
Anyhow, just my experience.
enzeem2010 said:
Is the Bluetooth power level changing for anyone since the November patch? I've been running Jaybird X2 since early this morning and there is no way I'm still at 100% four hours later. I paired them after the patch. Turned them off and on, Bluetooth off and on. I'll try rebooting next, but it's strange all the same.
edited: still 100%
Click to expand...
Click to collapse
I noticed this too, not a huge issue for me as most, if not all, of my BT devices have battery indicators on them. I don't typically go into BT settings to check battery of BT devices but that's just mw
Audio through Bluetooth for Google Assistant still isn't working for me with the November update. I've delete my headset and re-paired it but on activating Google Assistant with my headset, it still doesn't pick up my voice through my headset mic. [emoji17]
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
Audio through Bluetooth for Google Assistant still isn't working for me with the November update. I've delete my headset and re-paired it but on activating Google Assistant with my headset, it still doesn't pick up my voice through my headset mic. [emoji17]
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
This sucks.
I have the same problem where I can't use Google Assistant in my car. It won't listen through Bluetooth or play sound over speakers
Sent from my [device_name] using XDA-Developers Legacy app

Wired Headset Buttons

Randomly out of nowhere my phone has started acting strange with the buttons on my headphones. Only occasionally does it skip songs like it's supposed to, sometimes it lowers or raises the volume instead and other times it does nothing at all. At first I thought it might be the headphones so I tried a new pair same problem. I tried reinstalling the software on the phone same problem. Tried using a different player app same problem. It never used to do this before and strangely works perfectly fine sometimes. Is anyone else experiencing anything like this and have any ideas or solutions? Thanks for your time ?
JakeDHS07 said:
Randomly out of nowhere my phone has started acting strange with the buttons on my headphones. Only occasionally does it skip songs like it's supposed to, sometimes it lowers or raises the volume instead and other times it does nothing at all. At first I thought it might be the headphones so I tried a new pair same problem. I tried reinstalling the software on the phone same problem. Tried using a different player app same problem. It never used to do this before and strangely works perfectly fine sometimes. Is anyone else experiencing anything like this and have any ideas or solutions? Thanks for your time
Click to expand...
Click to collapse
I ran into this on my prior phone (Droid Maxx). It turned out the headset port went bad...likely something got into it and damaged it or otherwise prevented a good consistent connection. You could try to see if there is any dust or particles inside the port and see if you can clean it out. Likely another reason Bluetooth headsets seem to be the way of the present and future....good luck!
S
Thanks I'll give it a shot. Issue I have with my Bluetooth is they die too fast. I work 10 hr shifts and they don't survive the whole time lol.
JakeDHS07 said:
Thanks I'll give it a shot. Issue I have with my Bluetooth is they die too fast. I work 10 hr shifts and they don't survive the whole time lol.
Click to expand...
Click to collapse
Yeah - battery life always key...I just got an email announcing the new Jaybird headset...I have the Jaybird X3s and I get 8 hrs and they are great for running. You might want to look into the below...reviews seem to be good. But they are newly announced too.
Tarah Pro
WIRELESS SPORT HEADPHONES
RUN FOREVER
• 14hr Playtime
• Sweat & Waterproof (IPX7)
• Switch Fit - Over Or Under Ear
• Premium Sound With Custom EQ
• Music + Calls
$159.99
Those look awesome! Will look into thanks!

Bluetooth and Car Audio

Anyone else having issues with connecting the 7T to their car and getting audio going out of it? My OG Pixel didn't have a problem, but I have to toggle off/toggle on Bluetooth and then manually tap the car's bluetooth listing to get it to actually 'connect' the audio portion.
Rather annoying, considering I'm only in the car for a few minutes at a time, this either eats into the time entirely, or makes me sit in my car for a couple minutes before even driving to fiddle with the bluetooth settings.
Car has stock headunit, 2015 Evo X. Like I said, original Pixel XL had no issues, but this is annoying. I've tried changing bluetooth versions to no avail. I can see it connecting and dropping the bluetooth connection fairly frequently while staring at it and trying to 'get it going'. But once it connects, it stays there.
My bluetooth headphones (Some knock off cheap Chinese ones for $20) don't seem to have an issue.
My connection to my aftermarket stereo is fine. Just seems a little quieter than my last phone. Connecting is kind of slow too when I start my car but it is automatic.
I don't have any issues with connecting to all 3 cars (2014 Honda Accord, 2009 Pontiac G8 Gt and a 2018 Honda Fit) but I do agree that the volume seems a little lower than my previous phone (Galaxy S8).
Sent from my [device_name] using XDA-Developers Legacy app
Hmm. Weird. Is there anyway I can check for logs to find out what exactly is happening? I haven't rooted, just don't know if it's something I can naturally pull from Android as a whole.
I had the same issue, but when I made the phone discoverable and initiated bt from the car stereo it seemed to work.
I also set a custom pin , not the default 0000
My bluetooth is quiet, but its also static-y. I never had any issues with my G6 and now I get static clipping every 10 or so seconds. Its unbearable.
jagadeesh16 said:
I had the same issue, but when I made the phone discoverable and initiated bt from the car stereo it seemed to work.
I also set a custom pin , not the default 0000
Click to expand...
Click to collapse
I'm not really having an issue pairing it, but it's just connecting after pairing is the problem.
I have changed the default pin. I can see it popping up and down the car stereo a few times in the bluetooth settings before it just gives up.
As for the other issues, I'm not having a problem at all with audio volume, nor popping/static when it finally does connect.
My volume is super low when connected to Android Auto and streaming music. Have to turn the radio up to max. However, I'm assuming that's an AA issue or Android issue, as it seems many others are having the same problem with different phones. Been thinking of adding an aftermarket amp to the car. Maybe I should pull the trigger. Lol
Phreak411 said:
My volume is super low when connected to Android Auto and streaming music. Have to turn the radio up to max. However, I'm assuming that's an AA issue or Android issue, as it seems many others are having the same problem with different phones. Been thinking of adding an aftermarket amp to the car. Maybe I should pull the trigger. Lol
Click to expand...
Click to collapse
Be careful that a bugfix doesn't come and blow your eardrums out, lol.
Milkshakes00 said:
Be careful that a bugfix doesn't come and blow your eardrums out, lol.
Click to expand...
Click to collapse
LOL that would be my luck
.
My OnePlus 7t connects fine and phone works for calls on 2014 cts. The sound comes out of phone can change song on head unit but I can't get audio to play through car. Anyone else get this?
Yeah music stutters with car player... Only calls work. Music works on headphones etc. I couldn't find solution, did network reset, cleared cache. Nothing works.
Seriously!
I've wasted at least two hours already trying all the recommended steps: from flicking icons on and off to a full phone reset.
Still no connection to my Suzuki S-cross car. Multiple previous phones have connected effortlessly.
Even the $50 temporary five year old borrowed phone could handle it.
Anyone got any other suggestions? Yes, tried the AVRCP setting change from 1.4 to 1.6. That didn't work either...
Barebones system reset from scratch running O2 OS 10.0.6HD65AA
Any suggestions greatly appreciated.
I need to be able to talk and drive!
Reset the car radio and clear all pairing data if you can. Then try again.
autosurgeon said:
Reset the car radio and clear all pairing data if you can. Then try again.
Click to expand...
Click to collapse
Thanks for the suggestion.
Tried that.
Tried one other car - no problems.
Tried a tablet and a very old phone with the car and suprise - the car's bluetooth seems to be the problem.
I will try and find out if I can fix the car!
UPDATE: Morale of the story - read the car manual very very carefully and go though each tedious step = SUCCESS
mikefnz said:
Thanks for the suggestion.
Tried that.
Tried one other car - no problems.
Tried a tablet and a very old phone with the car and suprise - the car's bluetooth seems to be the problem.
I will try and find out if I can fix the car!
UPDATE: Morale of the story - read the car manual very very carefully and go though each tedious step = SUCCESS
Click to expand...
Click to collapse
Yep most have lots of tedious steps that are different model to model and if not followed exactly will cause this problem on occasion..
In my case music starts to be scrambled after 10 minutes or so of listening. When I take the phone (so the watch pops up) or turn on the screen it immediately works fine again, but when being put aside and the screen turns off, the issue starts again ..
Also in the early days of my previous 5t I had the same issues but some fix was delivered together with oxygen os update. And now the same story again
I have a different issue with Bluetooth:
- OP7T connects to car Bluetooth fine
- I can make/answer calls
- Bluetooth media works fine
The problem is with Google Assistant & car audio:
- it was working as intended until the latest update - 10.0.15 - I was pressing the button on the steering wheel the google assistant was answering questions through the car bluetooth, no need to switch to bluetooth media.
- after the latest update, when I press the button on the steering wheel, Google assistant pops on the phone , starts to answer question, but cuts off after 5 seconds. the command still goes through and Assistant still runs, but does not come up on the car audio.
- it looks like the Assistant is not connecting to the car as a hands free, but as to a bluetooth handsets.
Anyone experiencing this?

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