Random reboots and more - T-Mobile Samsung Galaxy S II SGH-T989

First off I'd like to say that I've already got the power switch replaced on this device. So I've ruled that out to some extent.
That being said, my device pretty much will freeze up at random times then either turn off or reboot. If it reboots, it will load the OS (or sometimes not even finish the boot), then either freeze up then reboot again, turn off, or freeze up and stay frozen for eternity. I've tried reverting to stock then reflashing all my **** and redownloading all my apps and stuff. While that helped for maybe, 3 days, it did not fix the issue. Also notable that this usually happens several times a day, and that sometimes leaving it on the charger helps it make a stable boot. I've also purchased a new battery with no luck. Not sure if this is related but figured it might be relevant that the device wakes randomly sometimes. This is not related to my specific ROM either, this happens on several pieces of firmware. Only cause I can think of is age (this model is almost 4 years old) or a faulty power switch (I've already had the switch replaced).
This has started to affect my schedule in that my phone loves to turn off when I'm sleeping so I miss my phone's alarm, which I highly depend on.
Completely unrelated issue but I'm on Sultan's Lollipop ROM and I can't download themes, apps, etc. The device gives me an error saying that the app/theme "failed to install". All of my current apps come from restoring /data from my 4.4.4 daily driver backup. Help with this would be very nice as well.
Thanks a ton in advance for the help.
Fixed! My overclock was too high. I can only assume that it was overheating, causing the freezing and rebooting. Min frequency is at 192 MHz and max is 1512. Stable for the time being.

As far as your reboots go, if it happens after flashing stock 4.1.2 with Odin, then it is hardware. Either the button still, or something else disrupting power momentarily.
Not sure about issue 2 though.
?

LiquidPlatinum said:
First off I'd like to say that I've already got the power switch replaced on this device. So I've ruled that out to some extent.
That being said, my device pretty much will freeze up at random times then either turn off or reboot. If it reboots, it will load the OS (or sometimes not even finish the boot), then either freeze up then reboot again, turn off, or freeze up and stay frozen for eternity. I've tried reverting to stock then reflashing all my **** and redownloading all my apps and stuff. While that helped for maybe, 3 days, it did not fix the issue. Also notable that this usually happens several times a day, and that sometimes leaving it on the charger helps it make a stable boot. I've also purchased a new battery with no luck. Not sure if this is related but figured it might be relevant that the device wakes randomly sometimes. This is not related to my specific ROM either, this happens on several pieces of firmware. Only cause I can think of is age (this model is almost 4 years old) or a faulty power switch (I've already had the switch replaced).
This has started to affect my schedule in that my phone loves to turn off when I'm sleeping so I miss my phone's alarm, which I highly depend on.
Completely unrelated issue but I'm on Sultan's Lollipop ROM and I can't download themes, apps, etc. The device gives me an error saying that the app/theme "failed to install". All of my current apps come from restoring /data from my 4.4.4 daily driver backup. Help with this would be very nice as well.
Thanks a ton in advance for the help.
Click to expand...
Click to collapse
Same happened with me... Since I've problem with soft navigation keys.... Refer here for more... http://forum.xda-developers.com/showthread.php?t=2999362....I think it's the same in ur case too

pawanzZ said:
Same happened with me... Since I've problem with soft navigation keys.... Refer here for more... http://forum.xda-developers.com/showthread.php?t=2999362....I think it's the same in ur case too
Click to expand...
Click to collapse
i don't think that's the same issue. even so the thread you linked me to doesn't help anything..

LiquidPlatinum said:
i don't think that's the same issue. even so the thread you linked me to doesn't help anything..
Click to expand...
Click to collapse
Hmm...hope u'll get fix soon..

Related

[Q] Screen Won't Wake Up?

Hi everybody,
After running stock DK28 for a while, I decided to give rooting a try. I was able to root with no problem. However, after a couple days now, I have noticed that when my screen times out, sometimes it is unable to wake up. In other words, the screen turns off, and will not turn back on despite how many times I press the power button. The only way I am able to fix this is by taking out the battery and re-starting the phone.
The problem seems to be very intermittent and random at best. Any ideas what may be causing this?
Also on an unrelated note, I have noticed that if I leave my screen open and allow the phone to time out, the physical keyboard will light up and turn off several times by itself (this has been going on since I installed DK28). Not necessarily a problem, but kind of weird.
Thanks in advance for the advice!
Do you have setCPU ?
i know sometimes when people set screen off properties to low it freezes and needs a batt pull
Funny enough, I guess the problem started after I installed that. I cleared its settings and cache and uninstalled the program hoping it would fix it, but no dice. I figured that would fix the issue if it was related
i guess reinstall it and set the screen off properties a little higher maybe
400 max
100 min
ondemand
(My settings)
or play with the settings till it fixes since im guessing you never reinstalled the rom your on
I tried that once, didn't seem to help but I will give it another shot.
I am running stock DK28 ROM, maybe a fresh install will help?
o and you wouldn't happen to be on viper rom would you ?
iSaint said:
i guess reinstall it and set the screen off properties a little higher maybe
400 max
100 min
ondemand
(My settings)
or play with the settings till it fixes since im guessing you never reinstalled the rom your on
Click to expand...
Click to collapse
Set it at 200 min.
not running viper ROM. I am running stock froyo with root access.
DiGi: Is that what you have it set on? I thought I read somewhere not to set it that low.
I was running on 200 min just fine. I haven't had setcpu on my phone for a little while though. I think 100 is too low and causing the problem. 200 didn't cause crashes for me.
I've been playing with the settings on SetCPU but to no avail. My screen still won't wake up at random.
Any other thoughts? I have again, un-installed SetCPU and am no longer using it but the problem still occurs.
djbacon06 said:
I've been playing with the settings on SetCPU but to no avail. My screen still won't wake up at random.
Any other thoughts? I have again, un-installed SetCPU and am no longer using it but the problem still occurs.
Click to expand...
Click to collapse
Odin
reflash your rom
probably something went wrong when flashing
this happens to me when my battery is low (stock dk28)
it's working for me
djbacon06 said:
Hi everybody,
After running stock DK28 for a while, I decided to give rooting a try. I was able to root with no problem. However, after a couple days now, I have noticed that when my screen times out, sometimes it is unable to wake up. In other words, the screen turns off, and will not turn back on despite how many times I press the power button. The only way I am able to fix this is by taking out the battery and re-starting the phone.
The problem seems to be very intermittent and random at best. Any ideas what may be causing this?
Also on an unrelated note, I have noticed that if I leave my screen open and allow the phone to time out, the physical keyboard will light up and turn off several times by itself (this has been going on since I installed DK28). Not necessarily a problem, but kind of weird.
Thanks in advance for the advice!
Click to expand...
Click to collapse
Recently changed my phone to android and my phone wouldn't wake up every time it goes to sleep more. (Radio 2.10.50.2)
looked and tried a lot of suggestions (format SD, flash ROM, update setup.txt file and etc) but nothing worked until I flashed the new radio 2.14.50.
And it's been working fine for a day now (finger crossed).
Do you have adjbrightness? Theres a problem with it on galaxy s phone where it won't wake up that they haven't been able to fix and that may be your problem.
Did you ever figure out how to fix this "no wake up" issue? I had this problem out of the box with my mini. So does my friend.

[PROBLEM] Random freezes/crashes on Desire

Hey,
I know theres a lot of threads about htc/android phones freezing and crashing/rebooting but none of them really described my exact situation. And since it's getting worse and worse and driving me crazy, I wanted to ask for help.
As the title suggests my HTC Desire keeps freezing and crashing (sometimes rebooting, too).
It all probably started shortly before I first rooted my device, following the great sticky noob-tutorial. First problem was, that sometimes my phone wouldn't wake up from standby, especially after I a missed call (rooting didn't solve that problem).
Some time later, now rooted and with a custom ROM, I noticed, that sometimes when I wanted to use my phone, it showed the PIN-screen, which obviously means, that it rebooted quietly (don't remember if this also happened before rooting).
A few days ago it started to completely freeze, when connected to the charger. Orange LED showed it was charging but no reaction to pressing any buttons or disconnect the charger.
Since yesterday it also crashes randomly in standby mode (can't wake it up) or e.g. when watching a video (just freezes the device, no reaction to button-pressing, screen stays on etc.)
now I am running the stability test with the charger connected - no problem for 1h10min til now...
The ROM I am running is the latest cool sense (problems also existed before the latest update)
No modification of CPU (I used to use SetCPU but since I thought that would cause the problems I uninstalled it -> no improvement)
What could be the problem here? (And how can I solve it, of course?)
Anything else than a full wipe, which could help? (that would be my last option...)
Thanks for helping...
it just happened again -.-
I was just backing up some apps with titanium backup and in the middle of scrolling through the list - freeze!
dunno what to do...
is this hardware or software related?...
Hello.
It would be pretty easy if it is a soft problem. This kind of problems are usually dealt with by installing another ROM and see if the problems persist. So if you want to try and eliminate the last option, go and install another ROM, it can be a Stock ROOT-ed ROM, Sense or anything.
The fact that you mentioned your phone was crashing even before rooting got me thinking it is a motherboard fault. I've read some threads in which people had the same problems, and in the end they all got to the same conclusion: motherboard fault. The only resolve with this is to get it to guarantee.
So first of all try installing another ROM and if the problems persist, you will need to install a RUU and see if this one eliminates your problem. If not then I don't know if there is anything else you could do, besides getting it to the guarantee.
I wait for your progress.
Hi,
thanks for your reply.
The funny thing is, that I didnt have those problems with this ROM in the beginning. Everything was fine, that's why I was using it the whole time. But as I said before, it became worse by and by... thats why I thought it could be an app or so...
that would be a recent list of apps: appbrain.com/user/marioiram/
Cannot even sync my newest list, because after freezing while watching a video, it froze again shortly after reboot... still getting worse
Try reinstalling the ROM or installing another ROM.
hm.. just when I was thinking about following your advice, my desire stopped freezing xD
no crash, no freeze oder reboot since my last post.
I even tried to force it by watching videos, playing games, connect to the charger etc.
everything is fine... strange.
Will see for how long
Well this is good news. Just keep in mind what you can do if the rebooting comes back. Hope it doesn't
Well, it did xD
Now even shortly after reboot. I'll try ROM changes as soon as I get home but there's something I noticed: it often freezes when it's supposed to display a whatsapp notification and sometimes it seems there's a problem with the sdcard (just bought a new one because my old one went nuts). Sometimes the notification 'sdcard was removed unexpectedly' (translated from German) is appearing, but after waiting a few minutes everything is fine again...
Well I'll try some stuff when there's time...
Sent from my HTC Desire using XDA App
Hi:
I just wanto to let you know that I had the same issue, so I decided to send it to SAT, they changed the motherboard...
my problem now (with the new motherboard) is everytime I root my phone and use a cooked ROM, then freezes/crash again... ONLY works with the official ROM...
please let me know if you solved you problem pls... and how? of course...
I copy the link of my post (just in case helps to you)
http://forum.xda-developers.com/showthread.php?p=15103560#post15103560
best
SCeesarin
Hmm... I don't know what i did (nothing, actually) bit since my last post it runs stable... Absolutely nothing like freezing or crashing... Strange
Sent from my HTC Desire using XDA App

Note 2 (N7100) freezes

I got a freezing problem with my note2. It's quite a strange behavior, got worse pretty fast since yesterday (tried to reflect the situation exactly below).
The freeze behaves like: system freezes, apps freeze, buttons stop working, sometimes the notification bar pull-down still works for 1-2 seconds, BUT: animated icons in the notification bar are sometimes (not always) still animating up to 2-3 minutes. Can also happen with display off, can't turn on anymore.
Since I'm using a ROM that's safe from the SDS problem, it cant be that. Still I mention that I do have that insane chip (Type: VTU00M, FwRev: 0xf1).
My guess is its a hardware related problem, maybe the internal flash memory(?).
Still, it will be hard to restore back to stock for warranty with the usb not working to use Odin.
Original Baseband: XXALJ2
History of this phone (maybe not 100% accurate, it's hard to recall everything exactly):
Bought on release
rooted some weeks later
flashed CM ~spring, regularly updated
July: stopped showing modem signal strength
July: switched to Asylum CM10.x, updated on new version releases
September: USB stopped working correctly when connecting to computer (charging but no data, different cables, ports, computers)
October: started freezing randomly, approx every second day, getting slighly more often
Since Yesterday:
-did a full wipe/factory reset, reflashed rom. more and faster freezes
-as i was messing around, decided to do a modem update: from XXALJ2 to XXDMF1: radio signal strength working again. Freezing increased.
-reverted to backup, also restored old modem: Crazy fast freezings, withing 30sek after every boot.
-again some full wipes/clean install with different but still recent asylum roms: freezings a little better than with a backup, but still crazy fast.
-full wipe with format internal storage: freezes got better, occur after minutes instead of seconds. They still occur faster when using a backup instead of a new install. Same with CM 10.1.3.
No custom kernels used. Default governors. No TB restores or something that I could think of messing with stuff.
Any help or ideas are very appreciated
I could manage to restore stock via Odin (1 in 100 times it detects the usb connection on my laptop), with 4.1.1 Had a freeze, made the OTR update to 4.1.2. Had another freeze. After that 2 more updates. It also changed the Baseband every time, its now DMF1 (same as i upgraded). No freezes anymore. I mean, what the heck? This makes no sense for me at all. If someone can lighten me up, please, go ahead.
It all sounds like SDS. Don't forget that SDS happens if there is a memory block corrupted. If you were in an insane rom before (and you said you bought it in release so almost sure you did) the memory blocks got corrupted. that happened "a lot" of people in the SDS thread(between commas taking in account that here in xda there is not the whole group of people who bought it and percentatge is low).
I recommend you to use emmc brickbug check app and check the memory blocks(if you are rooted)
then if it is SDS the only thing that we can do is pray or wait to samsung not to give free repairs only to China.
hoping that you'll pass the blocks test and it was only a normal problem..
Sent from my GT-N7100 using xda premium
Thanks for your reply.
SDS was the first thing I thought could be the issue. But it run for months without a single freeze on a SDS-safe rom before it started.
The last thing I have done before reverting to stock was a memory check with emmc brickbug app, and it passed. I forgot to mention it, even it's very interesting: while the memory check was running I had the longest runtime without a freeze.
I'm thinking now of returning the phone for warranty because of the USB problem. It's probably too risky to get back to stock once again. If I even could manage to root it again. But tell them too I had freezes? hmm, it's really not happening now anymore
I have the same problem... no idea what should I do
well... Yesterday I took a try and swtiched the CWM. I had TWRP and I've switch to Phliz Touch, so far... 16 hours without freeze
Amit BL said:
well... Yesterday I took a try and swtiched the CWM. I had TWRP and I've switch to Phliz Touch, so far... 16 hours without freeze
Click to expand...
Click to collapse
hmm, I also switched back to CWM recovery (from TWRP) for the last boot (to restore the nandroid stock backup I did, but could manage to flash with Odin before I had to do it that way), that was the point where I was surprised that the emmc memory check did go through without a freeze. I didn't saw any relation to the problem here, but who knows?
So far 34 hours without a freeze
Sent from my Galaxy Note II using Tapatalk
dedors said:
I got a freezing problem with my note2. It's quite a strange behavior, got worse pretty fast since yesterday (tried to reflect the situation exactly below).
The freeze behaves like: system freezes, apps freeze, buttons stop working, sometimes the notification bar pull-down still works for 1-2 seconds, BUT: animated icons in the notification bar are sometimes (not always) still animating up to 2-3 minutes. Can also happen with display off, can't turn on anymore.
Click to expand...
Click to collapse
Same problem, been suffering with freezes for the last 3 weeks and the last 2 days have been 400% worse, found out about this emmc bug but cannot find any information as to how to fix it, some mention kernals, vodafone will not replace the phone unless their software update does not fix it, Running 3.99 RC2 Paranoid android. Anybody got any ideas?
Seems my phone is one of the effect chips with the emmc issue. Funny thing is i just flashed back to stock in order to take my phone back to the shop and its working fine.... not a single issue all day.
Is there something custom roms are doing that party causes this issue?
Sent from my GT-N7100 using xda app-developers app
Madnessx9 said:
Seems my phone is one of the effect chips with the emmc issue. Funny thing is i just flashed back to stock in order to take my phone back to the shop and its working fine.... not a single issue all day.
Is there something custom roms are doing that party causes this issue?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I was having different issues including freezes and WiFi/BT loss when kernels with undervolt installed. Usually from custom ROMs. The effect is prolonged sometimes till hardware reset done.
The only working solution (for me) is to use a kernel with controlled voltages and set all the voltages about 1000mV for frequencies below 800MHz. 100% stable,

So is there no fix/ solution for random reboots?

I got my Nexus 7 when it first came out last year, rooted it, installed TWRP, and have been on several different ROMs since. Didn't have any issues with random reboots for several months. Early this year, I started having an issue where the tablet would freeze while I'm using it, then automatically reboot itself. I thought perhaps it was a problem with the ROM I was running, but I had switched ROMs a few times after that, and every single ROM I've been on since then has had the same problem. It usually only happens when I'm browsing the Internet (with Chrome being my browser of choice), but I've had it happen once while using the camera app, as well.
The other day, I upgraded TWRP to the latest version, and I installed the 4.04 bootloader in preparation for Lollipop ROMs. I was hoping on some slim chance that perhaps an upgraded bootloader might fix the problem, but I'm still getting random reboots.
I know I've seen people talk about random reboots as well, but in the past, I never saw anyone find any kind of solution. Is there one, or is it one of those things I just have to live with, at this point? It's odd to me that I didn't start experiencing this issue right away, and that it only started several months after I had had the device. To me, that makes it seem like it's not a hardware issue/ defect, but I guess no one has been able to pinpoint what the problem is, why it occurs, and how to fix it, huh?
mrw1215 said:
I know I've seen people talk about random reboots as well, but in the past, I never saw anyone find any kind of solution. Is there one, or is it one of those things I just have to live with, at this point? It's odd to me that I didn't start experiencing this issue right away, and that it only started several months after I had had the device. To me, that makes it seem like it's not a hardware issue/ defect, but I guess no one has been able to pinpoint what the problem is, why it occurs, and how to fix it, huh?
Click to expand...
Click to collapse
I'd tend to agree with you it's a software thing. However, my approach would be a bit more radical than yours: that I would erase everything, including formatting the internal storage twice (after making a backup, of course), then install a completely clean rom, use it for a while to make sure it doesn't act up again before restoring any apps.
On the side, I've seen a Nexus doing random reboots whose owner had opened the back and bent the cover somehow, which slightly depressed the power button. While the button operated normally, this condition forced it to "click" randomly, which caused the reboots. It stopped after the owner replaced the back cover. You might want to check this part. Good luck.
Most of the time, random reboots are kernel related. If you are overclocked try to set max CPU lower and see if the problem fixes itself. If you don't overclock try installing something like Trickster Mod, and lower max CPU to see if that helps. What ROM and kernel are you running?
Sent from my 2013 Nexus 7
"Until death, I will remain a Dirty Unicorn.."
I always recommend flashing back to stock to rule out software issues. If it continues, you've got a hardware issue.
I haven't really messed around with kernels, I've typically just used whatever was included in a particular ROM, and I never adjust to overclock or anything like that. I don't remember what all the ROMs I've been on are, but I've been on CM before, and I'm currently using CleanROM. I think the only time I ever specifically tried a different kernel was a while back, when I flashed an Elemental kernel, but I've since wiped and been on a different ROM.
For now, I'm trying to hold out wiping anything until a good, rooted build of Lollipop is available, at which point, I'll try wiping out everything, including internal storage, and see if that helps.
I guess I could also try flashing back to stock before I do that, though. I think I've seen one stock ROM for the N7 floating around. The only problem is, it's really hard to "test" this, because the reboots are very inconsistent. The other day, after I had updated the bootloader, I was browsing Chrome for over an hour before I got a random reboot. One time, I was browsing Chrome for an hour and had 4-5 random reboots within that hour. So, that makes it difficult to determine if it's fixed in a timely manner. :/
Alright, so now that there's a proper build of Lollipop out, I did a factory reset and wiped internal storage (twice), and I'm now running stock Lollipop. I spent about an hour or so getting everything set up, and no reboots thus far; but the reboots mainly occur when I'm using Chrome, and I didn't really do any browsing, as I was getting all my accounts and apps and whatnot set up. Hopefully within the next couple of days, I'll have used it enough to get a good idea as to whether or not I'm still experiencing issues.
So far, no reboots, though i don't want to jinx it, heh... I'll be glad if the issue is finally fixed, but I'll also feel kinda dumb that all it took to fix it was something as simple as wiping internal storage and/ or reflashing a stock ROM. Lollipop is pretty nice, as well.
Yeah I'm using a custom version of L myself. You need to flash custom kernel to get working root access with SuperSU BETA 2.19
Sent from my 2013 Nexus 7
"Until death, I will remain a Dirty Unicorn.."

Xperia Z1C sudden crash and reboot

Hello,
I want to mention that I didnt have any problems with my phone until 1 week ago. I just connected my phone to the charger right before I sleep, as usual, but I didnt notice that it rebooted the whole night. When I woke up I saw my phone with the time crashed and it was really hot. I turned it off for 2 hours but that of course didnt fix anything, so I tried to repair it through Xperia Companion. Then my phone seemed to be fine until a few hours later, it crashed and after a few minutes it rebooted. I didnt give up and I reset it to factory settings, but no difference at all. The phone keeps crashing and rebooting at random times (sometimes with an error message like " {this app} has stopped working", various apps but usually "Xperia Home"). What could cause this issue?
Dieselakoc said:
Hello,
I want to mention that I didnt have any problems with my phone until 1 week ago. I just connected my phone to the charger right before I sleep, as usual, but I didnt notice that it rebooted the whole night. When I woke up I saw my phone with the time crashed and it was really hot. I turned it off for 2 hours but that of course didnt fix anything, so I tried to repair it through Xperia Companion. Then my phone seemed to be fine until a few hours later, it crashed and after a few minutes it rebooted. I didnt give up and I reset it to factory settings, but no difference at all. The phone keeps crashing and rebooting at random times (sometimes with an error message like " {this app} has stopped working", various apps but usually "Xperia Home"). What could cause this issue?
Click to expand...
Click to collapse
If it's persistent with a phone restore by PCCompanion, I would say some hardware failure. Are you rooted? You could maybe try with a different custom rom or something, and see what happens...
levone1 said:
If it's persistent with a phone restore by PCCompanion, I would say some hardware failure. Are you rooted? You could maybe try with a different custom rom or something, and see what happens...
Click to expand...
Click to collapse
Thanks for replying, I'll try a custom rom. Do you have any good one to suggest?
Dieselakoc said:
Thanks for replying, I'll try a custom rom. Do you have any good one to suggest?
Click to expand...
Click to collapse
If you don't care about camera, any of the newer N roms are very nice - https://forum.xda-developers.com/sony-xperia-z1-compact/general/z1c-nougat-roms-t3460868. If camera is an issue, you'll need to stay on LP. Try Jaguar or Cm12.
*UPDATE*
I searched a bit further about my issue and in the depth of my search I found someone that told that some clean type apps can cause this problem. I have Clean Master on my phone so I deleted it. From that time I havent experienced any crash or freeze or reboot. I still dont know the reason I had this app for 8 months without any problems, I dont understand what changed now.
Dieselakoc said:
*UPDATE*
I searched a bit further about my issue and in the depth of my search I found someone that told that some clean type apps can cause this problem. I have Clean Master on my phone so I deleted it. From that time I havent experienced any crash or freeze or reboot. I still dont know the reason I had this app for 8 months without any problems, I dont understand what changed now.
Click to expand...
Click to collapse
I thought when you said you restored with PCCompanion that meant that it was happening with clean flash and no apps installed. Cleaner apps can often cause those types of problems, and it's questionable if they even help anything. If you must have one, I recommend SDMaid.
levone1 said:
I thought when you said you restored with PCCompanion that meant that it was happening with clean flash and no apps installed. Cleaner apps can often cause those types of problems, and it's questionable if they even help anything. If you must have one, I recommend SDMaid.
Click to expand...
Click to collapse
It didnt even cross my mind that it would be any difference to mention that I reinstalled all the apps I had because I never thought that such a "usefull" app could do that damage to a phone. Im glad its fixed .
Same problem. Connected my phone to charger, wake up next morning and saw that data disabled that pops up every time phone boots, but i didn't bother and just swiped it. Later that day i kept on seeing those notifications but i didn't bother as always until my phone just froze while i was using it. I could lock it but screen just went black and same image stayed there when i unlocked it. I had to restart it with that force button under sim cover. Problem was still there after reboot so i did factory reset and it was good for few days (more like 1 day) but it happened again. So i did system reinstall with pccompanion and it worked until for a week maybe and i thought i fixed it until few hours ago when it happened again. Phone was hot whenever that happened and crash.monitor keeps crashing ironically (i think that's the cause.) I never had any cleaning apps (i had clean master app lock for locking my apps tho)
oh my god... this is exactly the same Problem and I've been having it also for about the same time. It happened first on the night from Wed, 21st to Thur 22nd. When I woke up I only saw this screen which says, thats its restoring Apps (E.g. "Restoring apps 70 out of 200" and ongoing) Happens sometimes when it crashed - which was rare - so I didn't bother too much with it, but it kept freezing suddenly and randomly at any kind of app and screen went black, only thing I could still do was long press Power button, but sometimes it wouldnt even recognize the touch e.g. to select reboot. After a while in that state it soft rebooted itself. I also force rebooted it a few times with Power + Volume Up Key.
Also tried everything, like factory reset, Software repair through Xperia Companion, then switched SD-Card, an even replaced the battery because I didn't know what else it could be. This got me so far, that I was considering flashing a different Rom and just f*** it. Now I happen to find this thread by looking through the Xperia Forum - I didn't find it through Google... That's kinda sad, I might've not opened my phone if that App is srsly at fault... but oh well. I am just as surprised as you: I thought it could be an app but had everything up to date. And tbh.. I didn't even bother with this Clean Master. I installed it 3 years ago and used it a few times.. and kinda forgot about it, so it didn't come to my mind at all that this could be the problem. I'll uninstall it now and report back if it's solved for me, too.
Can you go to diagnostics and see application incidents. If you see only crash monitor tell me. That's where problem lies most likely
bolcna said:
Can you go to diagnostics and see application incidents. If you see only crash monitor tell me. That's where problem lies most likely
Click to expand...
Click to collapse
In diagnostics in "start" tab i can see everything. It says 19 systems incidents, 96 application not responding and 75 Application incidents. All of this was from yesterday and earlier. Hadnt had a crash today but I'll see how it goes from now on. What do you mean by "see only crash monitor"? You mean if you didn't accept sony to collect the crash data?
You also wrote, you were using Clean Master, did you uninstall it and did this fix the issue for you, too?
In system accidents there should be only com.sonyericsson.crashmonitor.
I said i was using Clean Master AppLock not antivirus. It's just app that can lock other apps with pin so nobody can acces it without pin.
Also you can check out this where we discuss about same problem
umm in system incidents it only shows a time and date whenever a crash happened. If you mean App incidents instead: I think I understand what you're getting at. As in: If theres another app in the incidents, this is the culprit. Well, as I said it happened very randomly before you can't pin it down on a certain app. Whatever I was using crashed and gave a crash report but most incidents were with "system-ui" Anyways, had no crash since uninstall of Clean Master. So I'm good for now.
When did I mention antivirus? Im referring to this:
Dieselakoc said:
*UPDATE*
I searched a bit further about my issue and in the depth of my search I found someone that told that some clean type apps can cause this problem. I have Clean Master on my phone so I deleted it. From that time I havent experienced any crash or freeze or reboot. I still dont know the reason I had this app for 8 months without any problems, I dont understand what changed now.
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So Clean Master, even if you only use it to Pin Lock your apps, might be the problem. Do you still have this problem anyway? Seems like yes, since you're considering to flash a custom Rom.
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Dieselakoc said:
Hello,
so mine was all good aswell untill last morning I it apperently overheated overnight or something because the battery went from 82% to 0% in about 5 hours and it was hot as hell , ever since it would crash 5 seconds after being booted , can't even connect it to companion because it turns itself off ......Considering flushing it .
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DaddyDH said:
Dieselakoc said:
Hello,
so mine was all good aswell untill last morning I it apperently overheated overnight or something because the battery went from 82% to 0% in about 5 hours and it was hot as hell , ever since it would crash 5 seconds after being booted , can't even connect it to companion because it turns itself off ......Considering flushing it .
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You don't need phone to be turned on to use xperia companion and flashing new software. Just open it click on repair software and follow instructions. After that just dont install official facebook app since thats most likley cause of crashing. Install some 3rd party client like simple pro. I use that one its awesome
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