Display black and grey in motion - Galaxy Tab S Q&A, Help & Troubleshooting

Hello, I have the 8.4" WiFi model (SM-T700) and a few problems, the two with the display are really annoying.
Fist thing, I think everybody knows this image where you can see numbers from 21 down to zero, with each number getting blacker. When I am in an absolutely dark room and I have about 2% brightness (guessed, it gets relatively bright the first millimeters on the slider), I can see the 9, maybe the 8, and then everything is black. I made a photo with long exposure so you can see it. It is clearly noticeable while watching movies, when someone has dark or black hair, all of the hair is just one black thing on top of peoples' heads. Even on my crappy Laptop screen I can see the definition of the hair.
Second thing, when there is a dark picture and something black is moving in the dark part, it looks like a shadow is following. So if you have the person with the dark hair, and the tab makes it totally black and he/she is moving, it takes the display a bit to switch from black to the actual color. I uploaded a movie, and you can definitely see it. Take a look at the two black tiles, if I move it fast enough they become one big tile.
https://www.youtube.com/watch?v=6dW2HvbdEgk
Both of those problems might not be very visible in the photo or video, but it so annoying and definitely way worse when you look at the screen with your own eyes. It doesn't really matter when you surf the web, but watching movies is very annoying.
Does anyone of you have an idea what I could do?
Thanks guys!

Related

Screen tint

The screen on my 8.4in Tab S is bugging me, is it just me?
With all "super enhanced" colour settings set to plain and boring colour, I keep noticing a slight green tint in the central area of screen when viewed square-on, it's very subtle and seems more obvious with text on the screen, e.g. the Tapatalk forum listings. Also when viewed from an angle the display takes on a slight blue tint, despite reviews saying how good the angles are, it seems worse than the LG G Pad.
Is this just a feature of AMOLED displays or could it be a faulty unit (how?)?
I don't see it. Sorry.
Armpowered said:
The screen on my 8.4in Tab S is bugging me, is it just me?
With all "super enhanced" colour settings set to plain and boring colour, I keep noticing a slight green tint in the central area of screen when viewed square-on, it's very subtle and seems more obvious with text on the screen, e.g. the Tapatalk forum listings. Also when viewed from an angle the display takes on a slight blue tint, despite reviews saying how good the angles are, it seems worse than the LG G Pad.
Is this just a feature of AMOLED displays or could it be a faulty unit (how?)?
Click to expand...
Click to collapse
There shouldn't be any differences viewed at any angle with this screen. Try this... in bright sunlight, with the screen off, look at the screen on an angle. It should look a uniform color - actually almost exactly matching the titanium bronze bezel... just to make sure there is no physical defect.
Something to note - if the screen is OK, it could be your eyes (not joking). The eyes can play many tricks - for example, seeing a lightly shaded box with text on a piece of paper that is only black and white - the box can appear to be shaded slightly red. That's one example, but there are many. And with the resolution and technology of this screen, there are no imperfections to draw your attention, like staircasing, blur, backlight irregularities, that you are used to seeing. It is a bit confusing to our physiology, and our brain does this thing called "patternization" that can contribute to us truly seeing something other than it is. This seems to be more subtle, yet more frustrating on a display that is so close to perfect.
I'm not saying that there is something with your eyes specifically. It could certainly be a defective screen. One way to find out would be to take a look at someone else's - also, if you have another decent camera, you can take a picture of the screen and look at the picture - that will usually confirm (or not) whether what you are seeing is there. Like I said, it's not you or your eyes I'm dissing. These are things I've picked up on over the years. In fact, it could ONLY be my eyes. If that's the case, I'd probably rather not know.
You can also use a colorimeter and software like HFCR to get the discreet measurements from different parts of the screen. When I have done this, I've found that there was no real difference in chromacity. Of course, that has always made me walk away thinking that the colorimeter must not be accurate. So human.
I would definitely be interested in your feedback about what you find because I've obsessed over high resolution displays trying to figure out what is real and what I'm imagining... it's an active area of interest for me.
Mike
Armpowered said:
The screen on my 8.4in Tab S is bugging me, is it just me?
With all "super enhanced" colour settings set to plain and boring colour, I keep noticing a slight green tint in the central area of screen when viewed square-on, it's very subtle and seems more obvious with text on the screen, e.g. the Tapatalk forum listings. Also when viewed from an angle the display takes on a slight blue tint, despite reviews saying how good the angles are, it seems worse than the LG G Pad.
Is this just a feature of AMOLED displays or could it be a faulty unit (how?)?
Click to expand...
Click to collapse
Yes I have also noticed this. I've seen these green or pink tints on all the amoled devices I've owned. You need pretty good eyesight to be able to notice it. You shouldn't be bothered by it, they're all like that, if you can see it. But you'll get used to it.
I probably will not get used to it...
Freshman206 said:
I probably will not get used to it...
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Click to collapse
Thanks Freshman206 and SrAdama, glad (?) to hear that it's not just me, I've had the tablet just over a week and still notice it. Any slight tilt and the colours appear/shift, green, pink and when angled beyond what I'd consider normal, blue.
Have photographed it and will have another go at getting it clearer but by winding up saturation the effect becomes visible in the photos (on pc).
I'm now trying to decide what to do about it, I have an LG G Pad which doesn't annoy in this way, though it has just gone away for a warranty screen repair for bright spots (not stuck pixels)!
Armpowered said:
Thanks Freshman206 and SrAdama, glad (?) to hear that it's not just me, I've had the tablet just over a week and still notice it. Any slight tilt and the colours appear/shift, green, pink and when angled beyond what I'd consider normal, blue.
Have photographed it and will have another go at getting it clearer but by winding up saturation the effect becomes visible in the photos (on pc).
I'm now trying to decide what to do about it, I have an LG G Pad which doesn't annoy in this way, though it has just gone away for a warranty screen repair for bright spots (not stuck pixels)!
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Click to collapse
It is probably the antiglare coating you are seeing.. If you have the coating on your glasses and check them out, it will do the same thing as your tablet... I also noticed it appears to have a anti fingerprint coating on as well, very nice indeed :>
In shops I also have compared 3 different Tab S.
All had an immediately visible green tint, white looks not white but greenish and a bit "washed out".
I find it a bit surprising that with other devices, when they have a tint (like the yellow tint of the Xperia Tablet Z), people complain much, while here, with this really apparent tint, people tend to say: It's normal, get used to it...
I would never buy a Tab S, just because of this tint and because of the, compared to other devices, low maximal brightness.
These devices are overrated.
I ran a poll in this forum as to whether people were satisfied with white reproduction on their tablets or not. Out of 15 responses 12 were satisfied.
We have heard reports of manufacturing defects such as yellows screens, muddy splotches in the middle of screens, loose creeky backs, warped backs and excessive lag/stutter.
These are not "normal" for this tablet but represent what may be a bad run of tablets that made it out of the barn. If you are experiencing the issues suffered by the OP, I suggest you seek a replacement unit. If you have observed similar performance from other tabs in the same store that would make sense as they are likely from the same faulty production run.
When operating normally, white should be white on the Tab S. For myself and the large majority in the poll, this is the case. I have also not read any reviews by professionals mentioning this discoloration and believe me, if CNET or THEVERGE had something to rag on the Tab S about they would have.
---------- Post added at 01:15 PM ---------- Previous post was at 01:01 PM ----------
hasenbein1966 said:
These devices are overrated.
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The average rating by actual owners of the Tab S 10.5 bronze at BestBuy is 4.8 out of 5 stars with 53 reviews.
The average rating by actual owners of the Tab S 10.5 white at BestBuy is 4.9 out of 5 stars with 36 reviews.
You will see very little if any mention of an issue with yellow or green discoloration. I'm sure you are seeing what you are seeing but the problem does not appear widespread.
http://www.bestbuy.com/site/searchp...&id=pcat17071&iht=y&cp=1&nrp=15&st=Tab+s+10.5
---------- Post added at 01:44 PM ---------- Previous post was at 01:15 PM ----------
I just took a picture of a webpage with a white background on my 10.5 and sent it to my laptop which has software that measures colors.
The website background from my Tab S 10.5 measured at 255:255:255. That is pure white. This was a photo and not merely a screen shot.
Saw the 10.5 inch and 8.4 inch models together on display in a shop. The 8.4 inch version also had slightly yellow tinted whites when looked at directly, not as bad as I was expecting though. The 10.5 inch model had no yellow tinted whites at all, when looked at directly or tilted.
Mine has pinkish tint at the top visible when everything is white especialy when reading wikipedia
Vertron said:
Saw the 10.5 inch and 8.4 inch models together on display in a shop. The 8.4 inch version also had slightly yellow tinted whites when looked at directly, not as bad as I was expecting though. The 10.5 inch model had no yellow tinted whites at all, when looked at directly or tilted.
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so when i switch screen mode to amoled basic, my screen have yellow tint (like warm color) and a little washed out color, is it normal or just my unit?
because when i switch screen mode to amoled cinema, everything looks saturated which is i think okay...
Armpowered said:
The screen on my 8.4in Tab S is bugging me, is it just me?
With all "super enhanced" colour settings set to plain and boring colour, I keep noticing a slight green tint in the central area of screen when viewed square-on, it's very subtle and seems more obvious with text on the screen, e.g. the Tapatalk forum listings. Also when viewed from an angle the display takes on a slight blue tint, despite reviews saying how good the angles are, it seems worse than the LG G Pad.
Is this just a feature of AMOLED displays or could it be a faulty unit (how?)?
Click to expand...
Click to collapse
At what angle are you looking at it.???
serious96 said:
so when i switch screen mode to amoled basic, my screen have yellow tint (like warm color) and a little washed out color, is it normal or just my unit?
because when i switch screen mode to amoled cinema, everything looks saturated which is i think okay...
Click to expand...
Click to collapse
Yes the Basic profile is meant to be that way its not the screen problem being discussed here, if you wanted an accurate image then Basic is the closest of all the profiles. If Basic looks washed out to you then your used to looking at an oversaturate screen, if you were used to looking at calibrated screens then all three profiles would look over saturated.
I had the 8.4 and just returned it. I also had the greenish-blue tint when the screen was even just slightly tilted. More noticeable indoors with brightness set to below 40%. If I had the tablet flat on the table and walked across the room, I could see it too - screen only looked good if looking at it directly in front of you. As others have said, I think it's probably due to some coating on the screen, which explains why it would be more noticeable with the screen brightness set lower.
I've checked out a few display models at stores, they all basically look the same, though some were slightly worse than others. That being said, the 10.5" ones I saw don't seem to have this problem... if they do, it's definitely not as noticeable. Not sure if it's just an optical illusion or what, but the 10.5's look OK. I'm going to go buy the 10.5 one today, mainly for the size. I'll post again if there are any tints on the screen.
aimfire72 said:
I had the 8.4 and just returned it. I also had the greenish-blue tint when the screen was even just slightly tilted. More noticeable indoors with brightness set to below 40%. If I had the tablet flat on the table and walked across the room, I could see it too - screen only looked good if looking at it directly in front of you. As others have said, I think it's probably due to some coating on the screen, which explains why it would be more noticeable with the screen brightness set lower.
I've checked out a few display models at stores, they all basically look the same, though some were slightly worse than others. That being said, the 10.5" ones I saw don't seem to have this problem... if they do, it's definitely not as noticeable. Not sure if it's just an optical illusion or what, but the 10.5's look OK. I'm going to go buy the 10.5 one today, mainly for the size. I'll post again if there are any tints on the screen.
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Click to collapse
The problem was a green tint in the center when looked at head on not at an angle, seeing shifts in color when tilted is normal for this tablet. I would have kept yours if it was fine straight on.
My 10.5 had greenish yellow tint when looked at head on exactly the same as the op.
http://forum.xda-developers.com/galaxy-tab-s/help/normal-screen-faulty-t2822471
I was gonna return for the 10.5" anyways, the screen tint wasn't part of that decision, but I certainly won't miss it, heh.
Mine it is extremelly yellow! I hate this bug... It happends to me every 10 minutes, i need to restart every time to revert this.

Tab S 8.4 Screen homogeneity issues

The reasons why I purchased a Tab S 8.4 were its awesome screen quality and high grade processor. For the later, the poor touchwiz optimization and the average gpu led to disappointing results. But well, the screen IS awesome !
Or is it ?
At first, I was truly impressed. But after some web browsing and reading e-books, something felt wrong with the colors homogeneity. On white backgrounds, the right part of the screen in portrait mode would tend towards a yellowish tone, while the left part would tend toward purple tones. Nothing obvious, but quite annoying when noticed.
After trying around with different backgrounds, it become more obvious with certain colors. The one used in settings background for example: The left side of the screen is deep blue, the right part is much lighter.. and greener.
Further investigating the issue, I figured it is most obvious when watched in the darkness and using dark colors: RBG such as R:0, G:10 , B: 20 or even R:20, G:10, B:0
Did anyone else notice similar issues ? Would you guys mind trying to create a R:0, G:10, B:20 (#000A14) background and check the result on your tab S in a low light environment ? On mine, it results in an obvious gradation from dark blue to green.
Attaching some pictures. The rendering is not the best especially in the darkness, but the issue remains clearly visible.
There is something very wrong with your screen. Return it.
suzook said:
There is something very wrong with your screen. Return it.
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I second that, that is not normal
I concur with the others, get it replaced.
AMOLED screens can fail for any number of reasons (pixel death is the main one) , if yours is showing problems get it replaced now rather than live with it and have a more serious problem later.
We've seen this yellow color issue reported by a few others. Looks like Samsung let a few diseased horses out of the barn. I concur with the others. Return it.
Thanks for your feedback, guys.
I'd like to highlight the fact this issue goes completely unnoticed in most scenarios. A friend I showed it on white background didn't notice it at all, in movies/games/pictures I don't see it at all. I only felt it while reading, and even then it was not obvious, just a persistant feeling that led me to further testing.
Only the extremely dark colors seem to be affected, and even then it's only noticeable in the darkness. I will go back to the store tomorow and exchange it for a new one, but I'm wondering if the issue isn't widespread and simply went under the radar as its effect is hardly noticeable in 99.9% of the situations.
Did anyone else check at an homogenous R:0, G:10, B:20 image in the darkness with their tab ?
I personnally used Moon+ Reader's background color settings for testing purpose, pretty easy to set up.
New Tab S, same issue
I changed my Tab S 8.4 today for a brand new one. Same test, same issue: the background is still not homogeneous. The issue is visible in the darkness on dark colors such as the one used for the settings menu, which seems naturally gradated from deep to lighter blue on my screen.
Could someone else test and reproduce the issue on their tab ?
I have tried to reproduce what you're seeing on my 10.5 and honestly I can't. I'm not going to say the white is always 100% pure white but it's close enough. At the same time I'm trying to avoid looking for something that's not there for my Tab.
ukael said:
I changed my Tab S 8.4 today for a brand new one. Same test, same issue: the background is still not homogeneous. The issue is visible in the darkness on dark colors such as the one used for the settings menu, which seems naturally gradated from deep to lighter blue on my screen.
Could someone else test and reproduce the issue on their tab ?
Click to expand...
Click to collapse
Maybe you can go into Settings / Accessibility / Vision / Color Adjustments and see if your calibration is off. There is a test there where you arrange tiles by color gradation and it adjusts your screen. I am having none of the issues you mentioned, but my 10.5 Tab also passed that test with no color adjustments required. Give it a try.
mitchellvii said:
Maybe you can go into Settings / Accessibility / Vision / Color Adjustments and see if your calibration is off. There is a test there where you arrange tiles by color gradation and it adjusts your screen. I am having none of the issues you mentioned, but my 10.5 Tab also passed that test with no color adjustments required. Give it a try.
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Click to collapse
Test completed successfully. The calibration is fine, and the issue is not noticeable during the test. The issue is actually not noticeable in most usages, I only see it on homogenous very dark color backgrounds (the 10% darkest colors), and while in a dark environment myself. In most common usages, the screen looks fantastic and flawless.
Unfortunately, I often use my toys in my bed in the darkness. AND I am concerned about a possible defect that would get worse over time.
That said, tests on similar colored backgrounds on other AMOLED screens (PS Vita, Galaxy SII) lead me to think this could be a global issue with AMOLED.
Unfortunately, I often use my toys in my bed in the darkness.
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Lol, to those of us with a perverse sense of humor we would refer to that as a hanging curveball.
Whatever issues you are experiencing I would take that over LCD light bleed any day.
ukael said:
Test completed successfully. The calibration is fine, and the issue is not noticeable during the test. The issue is actually not noticeable in most usages, I only see it on homogenous very dark color backgrounds (the 10% darkest colors), and while in a dark environment myself. In most common usages, the screen looks fantastic and flawless.
Unfortunately, I often use my toys in my bed in the darkness. AND I am concerned about a possible defect that would get worse over time.
That said, tests on similar colored backgrounds on other AMOLED screens (PS Vita, Galaxy SII) lead me to think this could be a global issue with AMOLED.
Click to expand...
Click to collapse
Dear Friend. Like you I am very sensible in that point. I have a lot behind me and I can tell you, that homogeneity is something we can not expect from all types of modern displays, except the pro ones with a special function that takes care about this issue. Any screen has such issues, the question is just what type of and the intensity differs. The lower the light in our environment the more sensible our eyes get. The longer we stare into the screen the better we see all color details. Worst case scenario is a totally darkened room. Your eyes won´t get more sensible than in such a situation. Especially AMOLED displays will show the strangest kind of irregularities you would never see normally. I remember the Tab 7.7 -- in a dark room the screen was over and over covered with black circles. Wow ! The Vita shows strange textures instead. It is horrible.
My advice to you would be to start trying to avoid using your tablet or any display in a dark room. Turn a light on, it will be nice for your brain and eyes and you will not see the described things. It´s just a matter of habit, nothing else. You will get used to it and probably feel very well with it. Anyway there will still be the green haze.... Not to talk about the yellowish etc. stuff.
I returned the Tab S for a MiPad and it´s much better, really nice homogeneity (compared to other actual devices).
I had 4-5 iPad Mini Retina and all of them have horrible yellowish/blueish tint.
I had 4 iPad Airs, 3 were horrible in a similar way, now the 4th one is okay, I finally had luck.
I had 2 Galaxy 12.2 - the first one yellowish in a quarter, the second has just a slight, short yellow stripe on the bottom border.
I had a Kindle Fire HD + HDX - both with bad, ugly green spots at borders and corners. Also partially yellowish.
Once I held a Galaxy Tab 3 in my hands that was actually flawless. I was shocked. It never happened again. Was from a classmate.
Today I guess it was a mistake since I could not test in in a home-at-night-environment.
I checked dozens of Tablets in big stores here - guess what I found ???
Look at the iMacs .... Horrible yellowish tint. Horrible. It´s a shame.
I use my Tab S 10.5 in a dark room with some regularity. I've never experienced any of these odd artifacts you guys are discussing. My black screen is just black. Colors look right. White is white. I think its a fallacy to claim that all amoled screens face these issues. The amoled screen on the Tab S is the best most advanced amoled screen ever created. Problems from older devices shouldn't apply here.
Please remember based upon other user input, Samsung did seem to have a run of defective screens on these tabs they put out.
Here's a quick video test taken in a pretty dark room (it's daytime here). As you can see the screen is just black. There is absolutely no reason to avoid viewing your Tab S in a dark room. If you are not seeing the solid black I have demonstrated in this video I suggest exchanging your possibly defective unit.
ukael said:
Did anyone else check at an homogenous R:0, G:10, B:20 image in the darkness with their tab ?
Click to expand...
Click to collapse
In my experience 100% of AMOLED displays exhibit this behaviour, i.e. both Tab S 8.4 I've had! The first one (exchanged because of unhappy whites) had it so obviously that it looked like a diagonal gradient fade to one corner. The second tablet shows it as a slightly patchy screen, see attached photo which looks worse than the reality.
This is only visible in a completely dark room with the display set to its darkest (or close to), displaying a very dark image (my photo is of the spec. you mentioned - hence blue/green colour). To show this I needed to use an exposure of about 1 second, if you use less the image will appear black, likewise (probably) if you try to capture it as a video using normal ISO values in camera, the camera won't pick up the background.
Armpowered said:
In my experience 100% of AMOLED displays exhibit this behaviour, i.e. both Tab S 8.4 I've had! The first one (exchanged because of unhappy whites) had it so obviously that it looked like a diagonal gradient fade to one corner. The second tablet shows it as a slightly patchy screen, see attached photo which looks worse than the reality.
This is only visible in a completely dark room with the display set to its darkest (or close to), displaying a very dark image (my photo is of the spec. you mentioned - hence blue/green colour). To show this I needed to use an exposure of about 1 second, if you use less the image will appear black, likewise (probably) if you try to capture it as a video using normal ISO values in camera, the camera won't pick up the background.
Click to expand...
Click to collapse
All I can say is that is seriously messed up. My screen looks nothing like that and just as pitch black as in my video. Considering black pixels in amoled screens are basically turned off, they should be utterly and completely black and devoid of light. Am I misunderstanding and your picture is of a blue background?
All other dark colors should be solid without strange light effects as well.
mitchellvii said:
All I can say is that is seriously messed up. My screen looks nothing like that and just as pitch black as in my video. Considering black pixels in amoled screens are basically turned off, they should be utterly and completely black and devoid of light. Am I misunderstanding and your picture is of a blue background?.
Click to expand...
Click to collapse
It's daytime for me at the moment but yes from memory, if you display an actual black image then it will appear as black, you see this effect when trying to display an image that is almost black, at very low levels of light output the (my!) panel isn't even.
The attached image is R0 G10 B20 and on my PC looks black - it isn't I just used "ColorPic" to check the screen colour and it shows those values.
It's not a big issue but does appear when using in fully dark room with brightness turned down, I notice it in some apps that have very dark background colours (which you'd assume were black and see as such in daylight, but aren't).
Obviously under these circumstances an LCD would appear as a (relatively) bright grey !
Armpowered said:
It's daytime for me at the moment but yes from memory, if you display an actual black image then it will appear as black, you see this effect when trying to display an image that is almost black, at very low levels of light output the (my!) panel isn't even.
The attached image is R0 G10 B20 and on my PC looks black - it isn't I just used "ColorPic" to check the screen colour and it shows those values.
It's not a big issue but does appear when using in fully dark room with brightness turned down, I notice it in some apps that have very dark background colours (which you'd assume were black and see as such in daylight, but aren't).
Obviously under these circumstances an LCD would appear as a (relatively) bright grey !
Click to expand...
Click to collapse
OK I'm a bit confused. The image you attached looks either black or very very dark gray on my screen. No color variation at all. Oh well
mitchellvii said:
OK I'm a bit confused. The image you attached looks either black or very very dark gray on my screen. No color variation at all. Oh well
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Same on my tab in daylight, it only appears patchy when in a very dark room with brightness turned right down. Maybe amongst the variations some will be perfect?
Armpowered said:
Same on my tab in daylight, it only appears patchy when in a very dark room with brightness turned right down. Maybe amongst the variations some will be perfect?
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Click to collapse
Still beats LCD light bleed

[Q] Pink tint on lower half of screen? Normal?

Hey everyone,
I got my black AT&T Note 4 earlier today. I noticed the lower half of the screen is slightly darker, and has a slight pinkish tint on a white screen.
I do notice it in some apps, like Kindle when readinga book. Top of screen is slightly brighter, and when background is white there's a very slight pink tint.
Is that normal? Or should brightness be uniform and no tint?
EDIT: I added a photo. It's not a good photo but you can see how one side is tinted differently. In the photo the brighter top looks greenish but in real life it's not green. You can also the slight pinkish tint in the bottom half, which is the left side of the photo.
I wouldn't want to comment based on the image you uploaded directly since how a camera captures a digital display is much different than what the naked eye will see. If the picture on the panel is not consistent and appears polarized in any way, I would consider that to be faulty. Get it replaced.
Galaxy Note 4 (pink tint lower screen)
Hi there,
I have also noticed a pink tint on the lower half of the screen on new Samsung Galaxy Note 4.
As i intend to do a lot of drawing on this device the tint is unacceptable.
I wonder if there is a way to calibrate the display?
I had this issue with my Galaxy S3 display. I had at&t exchange it.
Have this same issue on my Note 4. Posted some pics over in the thread on this topic for the Note 3 before I thought to check here. Basically there's a brightness and gamma gradient from top to bottom. The top half is perfect and the bottom half gradually fades to a point where you lose the first 8-9 squares on the lagom.nl black level test.
This one emphasizes the black crush, which can be visible in video content on a dark screen (and makes dark colored backgrounds fade to black towards the bottom):
And here's one on a white background. At first it seems like a white point issue (which I would tolerate since it's common on IPS as well), but it's a brightness gradient:
Between this and the fact that AT&T disabled the slider for auto brightness I'm a little frustrated with this supposed best smartphone display ever (I realize this second issue isn't Samsung's fault, but the auto brightness is unusable without that feature). I bought the phone at Best Buy which is mostly out of stock right now so an exchange isn't likely, assuming they even take this seriously as an issue.
My note 4 does not display this issue.
No issues here. Display looks very consistent.
mkalbarc said:
My note 4 does not display this issue.
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Click to collapse
Have you tried a dark background in a dark room? For me it wasn't that obvious until I did this (was messing around in Sketchbook). If the majority of screens are better than mine I'll definitely be trying to get a replacement as this is bothering me.
I just installed Lux to resolve my backlight issue and its settings menu background fades nearly entirely to black at the bottom.
*Edit: So far it sounds like this is an anomaly. You would expect places like Anandtech to report on it if they'd seen that amount of variation. I'm going to have a good time trying to convince someone at BB that this is a real defect though.
Erica Griffin talks about this issue in her Note 4 review, around the 20 min mark: https://www.youtube.com/watch?v=-OyNWrQJzMY
I got a replacement and it's perfect. No pink tint.
So, if you have the tint return it. Not all Note 4s are like that.
msk said:
Erica Griffin talks about this issue in her Note 4 review, around the 20 min mark: https://www.youtube.com/watch?v=-OyNWrQJzMY
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Click to collapse
Thanks, that was quite helpful. I think in general it's easier to trust reviews on retail-purchased devices over mainstream reviews with PR department selected units.
I went to BB today and looked at the display units. All perfect, but then that's not surprising (every company gives their display/review units a second QC pass, even Apple). I'll probably head to the only BB in the area that has units tomorrow and see if I can do an exchange. As long as they don't make me sign one of those "no more returns" agreements I've heard about I'm willing to take another shot in the display lottery.
TapperP said:
I got a replacement and it's perfect. No pink tint.
So, if you have the tint return it. Not all Note 4s are like that.
Click to expand...
Click to collapse
Good to hear! I'll post my results after my exchange attempt tomorrow. Aside from the gradient I am impressed with the display. Not as bright as LCD in daylight, but I was drawing on a black BG last night and noticed that it has deeper blacks than my Pioneer plasma.
Atomic Walrus said:
Good to hear! I'll post my results after my exchange attempt tomorrow. Aside from the gradient I am impressed with the display. Not as bright as LCD in daylight, but I was drawing on a black BG last night and noticed that it has deeper blacks than my Pioneer plasma.
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Fingers crossed for you to get a nice one like mine.
Yeah, the blacks and colors are amazing on the Note 4. The whites are not as bright as the iPhone 6+, but they are fine and way better than whites on my Note 2. In all other respects the Note 4 screen is overall better than even iPhone 6+'s excellent LCD.
One minor disappointment is the very high resolution has made some emulators dog slow as they attempt to render at full resolution, i.e. PPSSPP and ePSXe using ogle renderer. Hoping the devs find a workaround, maybe rendering at half or quarter rest instead - that would still be higher rest than my Note 2 at full rest. :laugh:
What's the color of your device? Anyone have this problem in the white version?
my note 4 has pink tint
I have the same problem on my Verizon white note 4 but on top half of display. Replacement should arrive by Friday :/
You can replicate this by looking at the screen at an extreme angle, obviously the ones that see green and purple straight on are screen defects.
I have a white version and whites are perfect and too bright at high setting. I keep mine half way. The whites are better IMHO than the iphones. The colors more vibrant and, the sharpness is ridiculously sharp. I dont see how they can improve it. I only thing there should be a waynto adjust the color saturation, because basic mode doesnt do much on mine.
My Note 4 has the same issue. It almost looks like the while balance differs from top to bottom, but it is really the brightness that is different.
This is a photo of my Note 4 showing a solid colored image at #030303 (very close to black). It shows how different the pixels in the bottom and in the top emit light.
Image can be seen at 1x.com/tmp/uniformity_note4.jpg
Looks like crap.
/ j
I though i had ocd with phones but that just doesnt bother me in the slightest. Cant really tell unless you force yourself
http://forum.xda-developers.com/showthread.php?p=56562683
similar problem
I have a similar issue, though mine is brighter on the right side than it is on the left. Very noticeable with dark background in lower light situations as someone else mentioned.

Just got my S9, but why the screen tend to be more yellow ?

Honesly, i don't expect the screen to be yellowish like that, but it is a bit yellowish only if i view it 90 degrees directly. If i view it from the side, the screen shift to blueish colour
Your guide is so useful since i am a new Samsung user, thanks
What phone are you coming from and what other electronic screens do you have around? The S9 is calibrated to 65K (see color temperature) and can appear yellowish if you are used to other screens that defaults to higher color temperature (including most iPhones/iPads). In that scenario there is nothing wrong with the screen and your eyes will get used to the new white pretty quickly.
On the other hand if your screen appears severely yellow compared to other Galaxy S9s' (e.g. check store models) then you probably should 1) get yours replaced from where you bought it, or 2) contact Samsung tech support.
Thanks for your reply, i come from Xiaomi Mi4i, it is cheaper phone by a large margin, but i don't know why the white seems nicer. Oh and i have another question , when i tilt the screen to the side, the white switch to blueish colour and it seems nicer than staring at the phone on 90 degrees, is that sAMOLED thingies ?
As to your latter question, yes that is an AMOLED thing. As to the first, do this simple test: Go to a room with no direct sunlight and no other electronical screens, where you can just look at the phone's screen without distraction. Use the phone for 10 minutes or so @50%+ brightness as you normally would, without worrying about 90 degree tilting. Do your eyes see the whie as yellow? Or have your eye adjusted to the new screen and white now looks white? If the latter, then your screen is likely just fine.
If you want to see what yellow-white looks like, try "Blue Light Filter." That thing does turn the screen yellow. (maybe you have it enabled now and that is why you are seeing yellow? )
---------- Post added at 03:00 AM ---------- Previous post was at 02:38 AM ----------
I have no first-hand experience with the Mi4i, but judging from what I can see in videos its color temperature is at least at 7500K, meaning it has blue-ish white.
https://youtu.be/RxymBx8rjos?t=68
hi im having the same problem with my s9 brought it yesterday and youtube videos look horrible discolor yellowish
had that issue with my first S8+. compare it with store models to check. my replacement was much better. now I have the S9, and it's definitely not yellowish. it's such a good white balance actually. so if you're not happy with it, exchange it while you can.
Thanks for all of the reply appreciate it, i check to the store and... turns out it is the same white as mine, still like the bluish white on my former phone. Compared to the note series, the note has better white. I tried to change the screen settings to cool, but it appear greenish. @lopri Thanks for the research on Youtube, respect for the additional research
I already calibrate the screen to cool, to overcome the greenish, i turn down the red and green color, now it is better but still can't resist my old phone blue-ish white.
When watching video on youtube it turns orange-ish, it might be because the video enhancer <- Now this is the problem
Before i got the phone, i have an impression that it would have a very great display... , but now it feels -- only good, but not overwhelmingly great like the review said
"· Record small Shifts in Brightness and Color with Viewing Angle, including White."
http://www.displaymate.com/Galaxy_S9_ShootOut_1s.htm
Adjust the display settings. Put display warmth to the highest then reduce red and green to a quarter.
Curious1Person said:
Thanks for all of the reply appreciate it, i check to the store and... turns out it is the same white as mine, still like the bluish white on my former phone. Compared to the note series, the note has better white. I tried to change the screen settings to cool, but it appear greenish. @lopri Thanks for the research on Youtube, respect for the additional research
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Click to collapse
it's possible the store display also has the same issue. mine is bluish white. I went through the same thing as you with my former S8+, in that even changing settings to cool, didn't make much difference. the replacement I got after confirmed that it was the display itself.
Yep, comparing the S9 and S8 side by side the S9 has a yellow tinted screen. The whites aren't as clear even after adjusting the colour settings.

Subtle purple edge tint in very low light? (S20+)

Anybody else noticing an extremely subtle light purple-ish haze on the edges of extremely low light photos - i.e. where the dark/black areas are in a low light photo around the edges?
It's subtle. It's a reach to see it at times. But this is an expensive phone, so I'm going to nitpick... It reminds me of the old issues with the HTC One M7 and some older Motorola devices, though on a much more subtle level. I'm probably crazy, but I know I'm seeing it at times.
Snapdragon S20+ here (Verizon variant)
Ok, so I realize it would've helped my first post with some photos and additional info. Please keep in mind, I love the camera on this phone 90% of the time, but this 10% is an issue that reminds me of the old days (per my first post). I have two sets of photos... First are the originals, uploaded, and added into Photoshop with a black "frame" to help you see the haze better. The second set is a photo from my iPhone of what those photos look like on my S20's screen. Reality lies somewhere in between the two. The second set over-emphasizes more than what I see on the screen, and the first set mutes it too much. These photos are night mode photos, which I realized after my first post helps to accentuate and show the issue.
Ultimately the problem seems to be how the software and/or sensor are handling the extremes when you have a bright light source as the focal point, and dark outer edges (again, reminiscent of oooold devices). Anyway, the photos are attached. Hopefully that help clarifies it a bit more. It's nitpicky, as there aren't many scenarios where this would come up. But it's a $1k+ phone... I feel like I'm allowed to be nitpicky.
Is it always on the left side of the phone screen? i.e. always on the top of the phone? or does it change to either side when you rotate the phone (could be on the top or bottom sides)? I have not observed this purple thint issue, but your third photo shows that it is extremely bad.
Sleepycat3 said:
Is it always on the left side of the phone screen? i.e. always on the top of the phone? or does it change to either side when you rotate the phone (could be on the top or bottom sides)? I have not observed this purple thint issue, but your third photo shows that it is extremely bad.
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No, it's more pronounced on the left there due to the lighting in that situation. But if you look at the fourth picture you can see it's relatively even on both sides where things start to darken.
jntdroid said:
No, it's more pronounced on the left there due to the lighting in that situation. But if you look at the fourth picture you can see it's relatively even on both sides where things start to darken.
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I'm not saying it's normal, I too suffered from the HTC M7 syndrome but in those specific photos, is the purple haze coming from a TV light on your left? Is there any tv screen running when you took the pictures?
Tabtoub said:
I'm not saying it's normal, I too suffered from the HTC M7 syndrome but in those specific photos, is the purple haze coming from a TV light on your left? Is there any tv screen running when you took the pictures?
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No - no TV's on anywhere. The purple haze is coming from the especially dark areas.
Just checked on mine s20+ exynos, other than very minor green tint no issues, if i were you i would replace it asap - something isnt right
Klopers33 said:
Just checked on mine s20+ exynos, other than very minor green tint no issues, if i were you i would replace it asap - something isnt right
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I bought an unlocked S20 (+ was too large for me anyway) and tested it last night in the exact same spot and exact same scenario, and very little haze at all with no purple. I can see what it's trying to do - it's trying to lighten up those darker areas, but for some reason on that S20+ it was making it purple-ish and just plane ugly. It doesn't look "great" on the regular S20, but it's at least not purple and clearly just trying to lighten it up. S20+ is already on its way back for the return.

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