[Q] LG G3 earphones mic & volume buttons not working - G3 Q&A, Help & Troubleshooting

Hi guys,
So I've LG G3 D855 with lollipop and i am experiencing a weird problem. I'm using the original earphones that came with the phone but on the earphones the volume buttons, the mid button & the mic as well have all stopped working. I can listen to music using my headphones but I can't speak using my earphones on call as it's mic is not working, I can't change track, can't even raise or lower the volume using earphones buttons.
I am new to this forum. I did search about the problem first but couldn't find an answer here. Anyone knows how to fix it? My phone is not rooted and the problem was there before upgrading it to lollipop too.
Thanks

Anyone? Anything ?

same problem here.
but i found out the the earphones of my Samsung S3 work just fine on the G3 and also the LG earphones work fine on my Samsung Tab S!
So it seems to be a problem with only the original LG earphones on the G3 alltough they are displayed/recognised on the G3 as a headset.

unlockit said:
same problem here.
but i found out the the earphones of my Samsung S3 work just fine on the G3 and also the LG earphones work fine on my Samsung Tab S!
So it seems to be a problem with only the original LG earphones on the G3 alltough they are displayed/recognised on the G3 as a headset.
Click to expand...
Click to collapse
In my case the LG earphones are working with other devices but any other earphone not working on my LG G3. By "not working" I mean the mic, the volume up/down buttons are not working but the sound from earphones is OK (It is OK in case of LG's own earphones too)
Any idea whats going on? and how to solve this irritating issue..

earphone remote troubles
Hi, I wish i had the answer to this but unfortunately, im just another one with a similar situation. First off, I have a sprint LS990 and didnt get any headphones when i bought it back in August 2014 but had a samsung windows phone before my g3, which i had 2 sets of the white HTC earbuds with remotes/mics that i got from nomorerack.com on sale. Anyway, the volume buttons, middle button(pause/skip), and mic all worked perfectly on that phone (Ativ S Neo). When i used em for my g3 though, on stock rom, cloudy 1.2, and BarRin, all the buttons except vol. down worked no matter what i tried. With Lollipop now though, I'm running Barepop rom currently, and all of a sudden the down volume button actually works in addition to all the others. So im just stumped and trying to find out anything that anyone might know about the issue or a fix for it even so i can revert back to my trusty KitKat. Hopefully someone comes across this thread thats got some insight into the headphone issue of the G3.
In the meantime, thanks dev's, for all the great stuff on this website.

Same problem in my G3
I am trying all the earphones ( Samsung,LG,MI,Soundmagic) but nothing is working, the only solution I found is bluetooth earphones. Any other solution ? Bluetooth headsets don't come cheap when you try to find equal quality of your 10$ earphones.

Same problem here.
I tried an Apple headset and Klipsch Image S2a, both works perfect (mic + buttons) with my G Pro 2, but not my G3.
Did anybody try to get it fixed under warranty?

Related

Headphones and Phone issue

I noticed that some bundled headphones in a phone's box will not be compatible with some other phones...
For ex: I tried my cousin's Nokia In-Ear headphones on my Motorola defy and it didn't sound well (there was the sound of the sides only, like no sound in the centre, with a lot of echo,etc) and the same happens with my bro's Samsung Galaxy S in-ear headphones with my Optimus Black...
The issue is:
A friend of mine is going abroad so I took the opportunity to tell him to buy a pair of headphones for me, principally the Kicker HP1973 and I was wondering if these headphones may have the same problems as with earphones included in phones' boxes...
The Kicker Hp1973 is an Over-the-Ear Headphones without Mic and which fits the iPhone.
Does this issue happen only with bundled headphones?
Aldo I am using the Android powered device LG Optimus Black..
Thank you in advance!!
EDIT: I got the headphones and they are working great!
This thread can be closed I guess
Sony Nokia Samsung Htc all use the same standard as each other so if you have Nokia headset should work on all the phone listed.
As far as I know motorola and lg don't support 3button remote.
thelastred said:
Sony Nokia Samsung Htc all use the same standard as each other so if you have Nokia headset should work on all the phone listed.
As far as I know motorola and lg don't support 3button remote.
Click to expand...
Click to collapse
Thank much seems like the headphone I'm searching doesn't have any remote button. So I guess there'll be problem right?

Hissing noise in left ear when playing music through headphones

Anyone experiencing a hissing noise in the left ear when playing music with headphones? It's more obvious in some songs and its really irritating once you've noticed it.
Seems to be the same problem the G2 has: THAT Kitkat Audio Bug - Hissing/Crackling. - xda-developers
Yes, me to. It's very anoying. Hope it will be sorted out otherwise I return the G3 to shop
I have the same problem here. only left earphone having hiss noise during a music play or anything.
Do you think this can be fixed by a software update or should we refund the device?
LG G3
Android Version 4.4.2
Kernel: 3.4.0
Build No: KVT49L.A1402575277
Thanks
online111 said:
I have the same problem here. only left earphone having hiss noise during a music play or anything.
Do you think this can be fixed by a software update or should we refund the device?
LG G3
Android Version 4.4.2
Kernel: 3.4.0
Build No: KVT49L.A1402575277
Thanks
Click to expand...
Click to collapse
Took months before they fixed it on G2
kruso said:
Took months before they fixed it on G2
Click to expand...
Click to collapse
I have a G2 running the lastest euro open rom and the issue is still there. Nothing has been fixed! Lets face it... They either don't want to or don't know how to fix it...
Hello
While I do not get a hiss I am getting distortion from the LG G3 in the left on earphone - I have found that it happens on the earbuds you get with it along with my Sennheiser, both have them inline volume controls. My Sony earbuds do not have the inline volume control and I do not get that distortion. All earbuds testing on other devices and working perfect. You can hear the distortion in say low volume parts of say the Man of Steel soundtrack.
Anyone else have this issue with distortion in the left?
Thanks.
For people who are "not sure" if they have this issue: play some music with rhythmic bassline, then go to Settings --> Accessibility ---> in hearing section move the "balance" slider to the right. Now you should hear the distortion in its clear form in the left phone.
... would be interesting to see how many have this - I would pop round a few shops this weekend and try out some demo units to see if they also have the issue - however I am moving so no time - Would like to know if everyone with the G3 has the issue or some.
Its not something you have to listen very hard to notice - something with a bit of bass effect - I notice it on Man of Steel soundtrack, 1m 12s in on the track DNA.
By the way is the same if you use in inbuilt music player or my preferred player PowerAmp, of course all effects are off. The media files themselves are flacs which I use in testing audio equipment, so I know the files themselves are perfect.
I have this too. But it also seems very picky about which AUX-cable to use. Ive tried 5 different wich I know all works well.. tested them both with another phone and my Nexus 7. With 3 of them the phone doesnt even recognize its plugged in, the sound continues to play though the phones speakers. With the fourth one I get sound but very noisy and when i rotate and wiggle the cable it gets more noisy and static. With the fifth cable I dont get any of that but the left channel is still a bit noisy at certain parts in the songs, just like you describe in this thread.
Do you think all this is related to the same problem or have I also gotten a phone with a bad jack?
Hey Dyln
You have come to the same conclusion I have come to. Really not sure whether to ask for a replacement and find I get the same experience (alot of hassle for nothing) - Just find its really funny about what headphones you use. I am not liking that my £50 Sennheiser earbuds for gym do not sound as good as my other devices - Is that a batch issue on the hardware side?, is it a software issue (like G2)? God knows !... just annoying as its otherwise a great phone.
Christopher.
Hi I have the same issue with a pair of Shure SE-846 (9 Ohm). Very annoying. Hope this will be fixes soon or I have to get an in-line resistor to increase the impedance. There is (almost) no noise with headphones above 32 Ohm.
Gesendet von meinem LG-D855 mit Tapatalk
she coldsep
dhkx said:
Anyone experiencing a hissing noise in the left ear when playing music with headphones? It's more obvious in some songs and its really irritating once you've noticed it.
Seems to be the same problem the G2 has: THAT Kitkat Audio Bug - Hissing/Crackling. - xda-developers
Click to expand...
Click to collapse
I don't have hissing on mine, using the stock Quadbeats and iPhone5 headphones. I have the F400K Korean model. (I am familiar with the hiss as my old G2 had it (was fixed when I was using one of the Cloudy custom rom though).
Distortion and feedback in between songs playing in car with 3.5mm jack
I've just posted over here which is I reckon a related issue involving the 3.5mm jack....
http://forum.xda-developers.com/lg-g3/help/aux-cable-problem-t2802719
At the risk of repeating myself I'll just copy and paste in here too...
"I have a similar issue with the 3.5mm audio jack cable in the car.
Although i have tried a couple of cables and they do produce audio out of the speakers, I have a nasty problem whenever there is a gap between tracks, or when listening to radio if I pause it for more than 1 second.
It's as if the LG is cutting the power to the aux cable, so that when the music is restarted, or more annoyingly of all after EVERY song when played straight from the device, there is a nasty distorted feedback coming from the left speaker.....
Surely this is related to what the folks are saying over here...
http://forum.xda-developers.com/lg-g...music-t2804065
It never happened in my car with my Galaxy S4 or my Galaxy Note before that.
I'm seriously considering returning the handset as this noise is just not bearable - it's getting near a deal breaker for me.
edit: should have mentioned it also happens when an incoming call ends, the music cuts back in with a big old distortion/feedback."
jan.kvac said:
Yes, me to. It's very anoying. Hope it will be sorted out otherwise I return the G3 to shop
Click to expand...
Click to collapse
I am also having the same issue with my unit. Do you guys think that an update can fix this? I had my G3 replaced for having a damaged screen. I don't want to return it to the retailer again because of the buzzing sound.
G2 hissing sound fix for g3
dhkx said:
Anyone experiencing a hissing noise in the left ear when playing music with headphones? It's more obvious in some songs and its really irritating once you've noticed it.
Seems to be the same problem the G2 has: THAT Kitkat Audio Bug - Hissing/Crackling. - xda-developers
Click to expand...
Click to collapse
have you guys tried installing this?
https://play.google.com/store/apps/details?id=it.ptoti.g2_tweaksbox&hl=en
genesissss said:
have you guys tried installing this?
https://play.google.com/store/apps/details?id=it.ptoti.g2_tweaksbox&hl=en
Click to expand...
Click to collapse
It's good to know that there will likely be an easy fix. Even if that app has some compatibility issues, I'm sure a G3 version would come out.
LG G3 Hiss noise on left headphone
I did quite research on this issue.
Here is what I did:
Tried with 7 different high end - low end headphones. All having same issue on left headphone
My friend has the same phone, he is having the same issue
Went to Retail and tested 2 different phones, both having the same issue.
Tried with different songs, but the best songs you can listen to understand the noise is solo piano songs.
Try to listen this song: Ludovico Einaudi - I Giorni
If anyone has bluetooth headphone, I would like to see the test result. So we can understand if this is hardware or a software issue.
If bluetooth fails, It could be software otherwise most likely a hardware issue.
I thought this was a KitKat issue... so returning your G3 won't do any good. I experience this also. I'm not sure why Google hasn't made a fix for this yet.
Brilliant, thanks Online111; was meaning to pop round some retail shops to test out other G3's. Looks like it is a personal choose then if you can bear it or not. Was very nearly going to get a swap out.
Christopher.
online111 said:
I did quite research on this issue.
Here is what I did:
Tried with 7 different high end - low end headphones. All having same issue on left headphone
My friend has the same phone, he is having the same issue
Went to Retail and tested 2 different phones, both having the same issue.
Tried with different songs, but the best songs you can listen to understand the noise is solo piano songs.
Try to listen this song: Ludovico Einaudi - I Giorni
If anyone has bluetooth headphone, I would like to see the test result. So we can understand if this is hardware or a software issue.
If bluetooth fails, It could be software otherwise most likely a hardware issue.
Click to expand...
Click to collapse
request
can we request an audio fix here?
http://forum.xda-developers.com/showthread.php?t=2792242

[Q] Hissing sound in earphones

I just received my G3 (the European 855 version) today and wanted to listen to some music from Google Play Music All Access. There is a terrible hiss/crackling sound, especially in the left ear and it's with earphones that (still) sounds fine on my old SGS3. I've tried with 3 different pairs of earphones and it's the same with all of them.
Does anybody else got problems with hissing/crackling sounds from the G3?
I solved this myself - the problem is "only" there if I'm using ART, after going back to Dalvik the problem is gone again.
Dont have this problem with my D855. Not with v10a or e. Used this phone with headphones/speakers about 8h/day since release.
Im using ART.
Switching back to Dalvik didn't solve it After a reboot the sound is fine but after a while the hiss starts, especially in the left ear. Nobody else got this problem? I'm on v10e with a D855 32GB
UPDATE: I just connected my Fiio and with that to amplify the sound the hiss goes away but as soon as I remove the Fiio the hiss is back again.
Varming said:
Switching back to Dalvik didn't solve it After a reboot the sound is fine but after a while the hiss starts, especially in the left ear. Nobody else got this problem? I'm on v10e with a D855 32GB
UPDATE: I just connected my Fiio and with that to amplify the sound the hiss goes away but as soon as I remove the Fiio the hiss is back again.
Click to expand...
Click to collapse
it's a problem.
But it depends what kind of earphones i use, with my sennheiser MOMENTUM it's perfect.
Varming said:
Switching back to Dalvik didn't solve it After a reboot the sound is fine but after a while the hiss starts, especially in the left ear. Nobody else got this problem? I'm on v10e with a D855 32GB
UPDATE: I just connected my Fiio and with that to amplify the sound the hiss goes away but as soon as I remove the Fiio the hiss is back again.
Click to expand...
Click to collapse
That seems to point to an impedance issue. It is not in every phone because I use very low impedance IEMs and do not hear it. I have also read reports of it just going away on its own.
This is a kitkat bug that was uncovered last year.
Japultra said:
This is a kitkat bug that was uncovered last year.
Click to expand...
Click to collapse
That doesn't explain why some G3 owners got the problem and others don't as we're all on 4.4.2
Varming said:
That doesn't explain why some G3 owners got the problem and others don't as we're all on 4.4.2
Click to expand...
Click to collapse
It's dependent upon the earphones you use.
Japultra said:
It's dependent upon the earphones you use.
Click to expand...
Click to collapse
Except that I have used a variety of different impedance earphones with mine and have never experienced any hiss. I think higher impedance can mask it if it is present but doesn't fix the root cause.
i dont have this problem..im using the earbuds that came with the s4
Hi, Is this problem solved in lolipop update?Thanks
I'm having this same problem with my D855 that I bought today.
It sounds like a loud hissing noise (like interference) and only seems to come out of the left ear piece, it's not noticeable when the music gets busy but during the quieter parts or where only one instrument is playing, it sounds horrible.
I've tried my Monster Turbine Pro Coppers and the bundled earphones, both produce the noise. It's also very apparent at different volume levels.
Updating from KitKat (4.4) to Lollipop (5..0) didn't help, as the problem is still there.
Looks like I'll be returning this phone already as I use my phone to listen to music a lot. It's a shame that such a fundamental problem should ruin what is otherwise a really nice phone. Ah well.
This problem has been discussed in many threads and i think its a software problem.
Reasons why i think it's not hardware relsted:
-The g2 has a similar issue but only after you patch kitkat on it.
-on my g3 and many others the hissing disapears after you make a call (with no headphones pluged in) until you reboot the system.
This simple bugfix works for me but it's a pain in the ass and i hope somebody finds a way to fix it for good
Ps.
Stock Lollipop and cm 12 both do have the problem

Headphones stopped working on cm12

Hello,
When I was using android 4 original ROM and later CM11 on the device, then HTC RC E240 headphones worked very well with 3 control buttons. On CM12 when headphones connected, the sound still comes from speakers. I have tried my friends headphones different model and those work+ my headphones work on my friends z1c with original ROM, so it is not my phone hardware nor headphones hardwere problem rather cm12 or android5 does not support them on Z1 Compact.
Should I wait for fix or buy new headphones? Is it right place to let know cm12 problems?
radiaator said:
Hello,
When I was using android 4 original ROM and later CM11 on the device, then HTC RC E240 headphones worked very well with 3 control buttons. On CM12 when headphones connected, the sound still comes from speakers. I have tried my friends headphones different model and those work+ my headphones work on my friends z1c with original ROM, so it is not my phone hardware nor headphones hardwere problem rather cm12 or android5 does not support them on Z1 Compact.
Should I wait for fix or buy new headphones? Is it right place to let know cm12 problems?
Click to expand...
Click to collapse
Try to insert your headset, start the musicplayer and press those buttons multiple times, then the sound should switch from speakers to headset.
Continue reading here http://forum.xda-developers.com/son...enmod-12-lollipop-amami-t2957489/post58915257
Thanks a lot!
I wasn't expecting so fast solution. Looks like when I reconnect headphones youtube player is in some fast forward state, but after pressing control buttons, things work out. It is still better than buying new headphones.

LG G3 speaker problem

Hi!
I have come by a LG G3 D855 with no speaker sound. Thinking a new speaker is no problem, I bought it.
I bought and put in a new speaker unit, but still no sound.
It has Android 6.0.
Everything else seem to work fine, normal sound in earpiece, also sound via headphones and bluetooth is normal.
I know nothing of phone history. Could it be a software problem?
Thanks for any good advice!
Regards Ornulf.

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