Develop Bugs

Can't download update

Hi,
I've bought a moto 360 today, everything is good a part that I cannot download any update.
From settings -> about -> software version says 4.4W.2 and if I try to tap on 'System updated' I see 'Downloading' but after 4 hours there still the same screen and no notification about a new software version. What do you think is preventing the watch to update? I didn't find anything on the android wear app/motorola app to force the update.
Thx

cribcaged said:
Hi,
I've bought a moto 360 today, everything is good a part that I cannot download any update.
From settings -> about -> software version says 4.4W.2 and if I try to tap on 'System updated' I see 'Downloading' but after 4 hours there still the same screen and no notification about a new software version. What do you think is preventing the watch to update? I didn't find anything on the android wear app/motorola app to force the update.
Thx
Click to expand...
Click to collapse
Have you tried a Factory reset? Mine updated automatically when I got it 2 weeks ago.

Ramer said:
Have you tried a Factory reset? Mine updated automatically when I got it 2 weeks ago.
Click to expand...
Click to collapse
a factory reset on the first day? :/

cribcaged said:
a factory reset on the first day? :/
Click to expand...
Click to collapse
Might trigger the update. It's not like a phone, other than pairing it again, there's nothing to really set up.

after a reset now it says '4.4W.2' but If I tap on 'system updated' it says that the software is up to date...is that the latest version? I thought it was 5.0

cribcaged said:
after a reset now it says '4.4W.2' but If I tap on 'system updated' it says that the software is up to date...is that the latest version? I thought it was 5.0
Click to expand...
Click to collapse
Latest version is 5.0.2
When you tap on the Software version, what version of Android Wear and Google Play Services does it have?
Do you have the latest version of the Android Wear companion app installed on your phone? What phone do you have?

xdatastic said:
Latest version is 5.0.2
When you tap on the Software version, what version of Android Wear and Google Play Services does it have?
Do you have the latest version of the Android Wear companion app installed on your phone? What phone do you have?
Click to expand...
Click to collapse
I solved pairing with a lollipop device instead of my sony xperia z3 compact...they have both the latest android wear app but apparently on the nexus 5 the watch went straight away downloading the update, on the sony no (I've tried to pair three times with the sony). Super weird..

Good you fixed it. Enjoy!

cribcaged said:
I solved pairing with a lollipop device instead of my sony xperia z3 compact...they have both the latest android wear app but apparently on the nexus 5 the watch went straight away downloading the update, on the sony no (I've tried to pair three times with the sony). Super weird..
Click to expand...
Click to collapse
Could you update the OP with SOLVED and the solution for the next user that has this problem?

OP? I cannot find a way to edit the subject of the thread

cribcaged said:
OP? I cannot find a way to edit the subject of the thread
Click to expand...
Click to collapse
You have to be on a browser. Don't worry about it. It's great that you posted the solution.

Android Wear app update crashes gapps and Play services

The latest version of the Android Wear App makes my Moto 360 useless... I am getting a constant crash loop of gapps and play services.... Resetting from the settings menu does not work.... It keeps saying please wait....
Is there a way to manually reset the moto 360?

I have not had this problem, but I saw someone else post that they uninstalled the Android Wear App and then reinstalled it and that fixed the problem. I am not sure if they rebooted their phone in between uninstalling and reinstalling, but it couldn't hurt.
I was just able to update a couple hours ago and have not had any issues yet.

There was another update to the Android Wear app today. Are you using today's version or the one from yesterday?

same here
hi, I have the same issue-I've even tried to downgrade my version of wear and reset my watch but none work!
I fear an update from Google won't get pushed through to my watch.. is this a reasonable fear? wish I'd never installed it....
help!!!!!

Steve-x said:
There was another update to the Android Wear app today. Are you using today's version or the one from yesterday?
Click to expand...
Click to collapse
It was the first version (dated 21 april)
sheltont said:
hi, I have the same issue-I've even tried to downgrade my version of wear and reset my watch but none work!
I fear an update from Google won't get pushed through to my watch.. is this a reasonable fear? wish I'd never installed it....
help!!!!!
Click to expand...
Click to collapse
I have managed to reset my watch. I just left it when selecting the reset from settings and after 20 minutes or so the watch rebooted and was wiped. Problem solved.

Got the same problem. Error just keep poping up. Tried to reset the device but it just gets going back to the watch face after 5-10 minutes.

RocaOne said:
Got the same problem. Error just keep poping up. Tried to reset the device but it just gets going back to the watch face after 5-10 minutes.
Click to expand...
Click to collapse
Thanks folks - I am trying to update using the the 23rds update - (the second of the two). I'll try resetting it later and keep 'ok'ing the gapps error message.
Should I put the old version of android wear apk on my phone before I do it or will it take the new one?
I'll update my post later if it works - I hope it does!

sheltont said:
Thanks folks - I am trying to update using the the 23rds update - (the second of the two). I'll try resetting it later and keep 'ok'ing the gapps error message.
Should I put the old version of android wear apk on my phone before I do it or will it take the new one?
I'll update my post later if it works - I hope it does!
Click to expand...
Click to collapse
Don't know about versions. My problem is that I can't even connect to the watch, it just says "Connecting" in Android Wear app. So basically my watch is pretty much useless right now. My only option is a hard reset and then hope for the best.

RocaOne said:
Don't know about versions. My problem is that I can't even connect to the watch, it just says "Connecting" in Android Wear app. So basically my watch is pretty much useless right now. My only option is a hard reset and then hope for the best.
Click to expand...
Click to collapse
That seems to be what people are suggesting, but I tried it first thing and the reset failed. I will try again tonight when I have a bit more time!
---------- Post added at 08:24 AM ---------- Previous post was at 08:24 AM ----------
scanno said:
It was the first version (dated 21 april)
I have managed to reset my watch. I just left it when selecting the reset from settings and after 20 minutes or so the watch rebooted and was wiped. Problem solved.
Click to expand...
Click to collapse
Thanks folks - I am trying to update using the the 23rds update - (the second of the two). I'll try resetting it later and keep 'ok'ing the gapps error message.
Should I put the old version of android wear apk on my phone before I do it or will it take the new one?
I'll update my post later if it works - I hope it does!

I just managed to reset!
What I did was I first restarted the watch and then went directly to the "Reset Option" in the setting. After a couple of minutes the watch restarted and it was done.

RocaOne said:
I just managed to reset!
What I did was I first restarted the watch and then went directly to the "Reset Option" in the setting. After a couple of minutes the watch restarted and it was done.
Click to expand...
Click to collapse
I had the same issue ... the key for me was enabling ambient mode ( had it disabled) - seems to keep the reset process alive.

dmehers said:
I had the same issue ... the key for me was enabling ambient mode ( had it disabled) - seems to keep the reset process alive.
Click to expand...
Click to collapse
Thanks, I'll do it later.
Rubbish that google has put us in this situation!

hi,
just wanted to say thanks. it took persevere to get it reset but doing everything people suggested with lots of time on my hand fixed it.
thanks

To get past "connecting" click inside android wear to add a new watch. Then click motor 360 when that comes up. It connected after that.

SW3 still on 4.4W.2 and won't update

My SW3 has Android Wear 4.4W.2 installed, build number KNX01F. I haven't found a way to get it to update. I've tried clearing the data on the Android Wear App on my phone, unpairing and factory resetting., as well as the Sony Companion program. I tried flashing an OTA via adb, but as soon as I got into recovery mode adb couldn't see the watch. Does anyone know any tricks to force the update?

Recently there was a bug in latest Android Wear companion which prevented your watch from successfully upgrading from 4.4 to 5.0.2. Check this thread for possible solution (downgrading companion helped me).

ebones said:
Recently there was a bug in latest Android Wear companion which prevented your watch from successfully upgrading from 4.4 to 5.0.2. Check this thread for possible solution (downgrading companion helped me).
Click to expand...
Click to collapse
Thanks for the quick reply. I've tried downgrading the Android Wear app to the version suggested, but it still won't update. I'm going to try the same thing on a non-marshmallow device. Did you also have to downgrade Google Play Services, or just the Android Wear app?

ebones said:
Recently there was a bug in latest Android Wear companion which prevented your watch from successfully upgrading from 4.4 to 5.0.2. Check this thread for possible solution (downgrading companion helped me).
Click to expand...
Click to collapse
GOT IT UPDATED! I decided to try the Sony Companion program once more time and lo and behold it worked! I have no idea why it didn't work the first few times I tried it. Oh well, thank you for your help.

Can't download update for moto 360 1rst gen

Hi everyone !
First time posting on xda forums.
I bought on Friday a moto 360 1rst gen. I tryed to update it, but i have some errors messages.
Occasionally I got a notification that says "Can not download the update. The space is not sufficient to download the system update"
When I go into the settings to start the update manually, another message appears "insufficient space".
I rebooted several times the watch and uninstalled the application android wear (I also tested with an older version).
I tried this on my main phone (Note 4) and another (xperia z1 compact) but the notification and error message always appear.
When I put the watch in charge and remove it another message appears "Charge your watch to receive update MEC231". I put the watch in charge and I see the android wear application downloading something in the data options. When the watch is charged to 100% I remove it from the base to start the update but the same message appears that says charge your watch althought the watch is at 100%. I left the watch an afternoon and an evening on the base, when I removed it the message "insufficient space" appeared again in the update options.
I do not know what to do repair the problem. Could you help me please ?
OS version is 4.4.w.2, android wear 1..0.1.1526154 and google play services 8..4.89
Sorry for my english :silly:

Same things for me...
Moto 360 G1 with 2 days of life.
Same FW and Android Wear versions.
I've also tried to install an old version of Android Wear but no way to let him download the firmware.
I've also tried with an old Smartphone with 0 app (so it doesn't sync)...Same Thing
I've reset him contless times but no way.
Any suggestion is appreciated

Try updating by following this procedure:
http://forum.xda-developers.com/mot...1-1-update-t3139099/post63853874#post63853874

Hi thanks for replying =)
I already done this procedure on two different phones but doesn't work :/
But to besure, when it says "delete the lastest version of Android Wear on your phone", that means uninstal android wear from the phone ?

Zechiel said:
Hi thanks for replying =)
I already done this procedure on two different phones but doesn't work :/
But to besure, when it says "delete the lastest version of Android Wear on your phone", that means uninstal android wear from the phone ?
Click to expand...
Click to collapse
Yes, delete the latest Wear app on phone and install older one from apkmirror.

Ok thanks^^
But that's what i've done but doesn't work.
I think i should return the watch to see what's happening.
Thanks a lot for help :good:

Think I'm on the same boat.. I tried this procedure last night a couple times with different phones and didn't seem to get it to work just keep getting the same msgs and notification saying couldn't download update not enough space. Just brought the watch last week brand new..

I've also tried different things but the problem persist.
I've also tried with a smartphone with Android 5.1 and an old Android Wear Apps (June 2015 1.1.1.....) but nothing.
Reading this post https://plus.google.com/communities...9/stream/b5bc95e0-4396-4569-b121-d88ff15986fb seems that Motorola know the issue and in few days will resolve the problem.
Not so good for a Watch with 2 days of life...

So maybe the problem will get fixed? It's annoying... I dont think I even experienced all the watches features

I think so, we just have to wait a few days...

Okay thanks for information
Hope they will fix it.

I've unpaired and reset my watch. Repaired. Now it's going to download the update.
Inexplicable... Or maybe Motorola has worked hard...

Ok i'll try the same.
Edit : Yeah it's working !!!! thx Dimoz =)
Edit 2 : I talked too fast, now i have "[public] full ota to LCA44b" error message.

Do not feel bad. I have factory reset my watch 3 times, each time, the watch will download the new update. Be at 100% battery, yet still tell me either an error has occurred or charge watch before installing (again it is at 100%). At this point, I will wait

Mine is in its box while I contemplated to return it or not so when I get home I am going to give this another try

I charged it fully and went into settings and update. And it updated. It updated to android 5.1.1 is that the most up-to-date?

Same for me, finally get updated to 5.1.1 :laugh:
The latest version is 6.
I'm waiting for this update.

Mine has first update to 5.1.1.
Then i've reset the device. paired and already checked for update (always under charge) and it has found the 6.0.1 update.
Update and reset. Current version 6.0.1 build MEC23I
Now, actually, is an usable smartwatch!
I will give it a chance

Same it worked out. Im very surprised but they seem to have fixed the issue for sure.

Cannot update (Android Wear 1.5)

Hi everyone.
I've just bought this smartwatch and I'm new about using it. So, I tried to install Android Wear 2.0. I go to settings>information>system updates and start to download the update. When it finishes (it takes a lifetime), the installation stops and I have to start again. It's always the same, I've reseted the device and still happens.
Does someone know what am I doing wrong?
I've bluetooth connected and paired, also wifi.
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