This is actually for a friend but the problem is the phone seems to be confused because it is displaying the "audio jack is plugged in" icon on the status bar when there's nothing plugged in. The phone is non-rooted, pure stock and the problem just came up all of a sudden. No audio will come out of the phone's speakers since the phone think's the audio jack is in use. So even when someone calls, they have to actually plug in a headphone into the jack to hear what the other person is saying.
Basically all audio is being routed through to audio jack due to the phone thinking something is plugged in. Handset speaker doesn't work, normal speakerphone speaker doesn't work either.
You could try updating to a newer version of 4.4.2 or 5.0.x depending on your version. I know there are quite a few audio bugs floating around, I'm sure people here will be able to help you find it (I personally have no issues on my 855) or it might even be a hardware thing.
I would suspect a hardware issue. Is it under warranty or does he have a service plan?
Try a factory reset?
Sent from my VK810 4G
Related
I was listening to music in my car today with my Sprint TP2 hooked up via the 3.5mm audio jack. When I disconnected the phone from the jack, the phone remained in 'headphone mode'. I knew it was in headphone mode still because it displays the little headphone icon on top and I could not hear any audio unless I reconnected the 3.5mm jack. So basically, I can't call anybody from my phone right now unless I hook it up to some speakers via the 3.5mm jack. That or use my BT headset.
Things I have tried to fix the phone;
- Unplugged and replugged in the 3.5mm stereo jack numerous times.*
- Soft reset
- Removed battery for 30 seconds and restarted
- Connected BlueTooth stereo headset and disconnected
* Extra weirdness; Gives me a voice commander error when I reconnect the jack. Voice Commander is not even enabled.
Nothing worked. So I just did a backup of my phone and I'm going to attempt a hard reset. We'll see if that fixes it.
Update: Right after I posted this thread, I tried plugging in several different devices with 3.5mm jacks and the headphone icon disappeared. However, I still did not have any audio. So I did a soft reset and surprise surprise... audio is back!!!
Anybody else encounter this bug? I'm not sure if it's a software or hardware bug, but it's definitely a bug.
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
sounds like a hardware issue? especially if the soft reset did not resolve the issue...
czbenson said:
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
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Click to collapse
Sprint and Verizon versions of TP2 have a integrated 3.5mm jack.
I just had the same problem being stuck in headset mode
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
sniczz said:
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
Click to expand...
Click to collapse
It is a hardware issue and is common to most 3.5mm jacks. I had also experienced this last year with my Treo Pro and since I really wanted to know the problem, I opened up my phone and voided all warranties. Inside the 3.5mm jack there's a lever type copper that bends to make contact with another copper metal, some kind of switch that's supposed to connect and disconnect the contact between these 2 metal pieces whenever a head 3.5mm plug is inserted.
What happened is when you disconnected the plug, the metal that's supposed to bend back to it's original position never did. That's why it's permanently stucked in headset mode because the phone thinks the plug is still inside. This probably happens due to age and possibly has something to do with moisture and rust, not to mention that copper is highly malleable.
Sad to say that until now this technology hasn't changed and is still being widely used. Hopefully someone will give this issue a real solution.
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
Drache said:
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
Click to expand...
Click to collapse
Yes, the USB headphone adapter works on the CDMA versions. If you plug in a second headphone set to the other open port, which ever one was connected lastly will be the one to have sound.
Fixed the problem!
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
Drache said:
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
Click to expand...
Click to collapse
i would hate to do this on my vibrant lol, media sound recently gave out on me after unplugging the headphone. this sucks. id look around for replacement parts..til then.. gotta get busy with the q tips til i get it to work.
Hey, i have a problem with the jack plug. of My DHD when using Headphones.
I went to the beach last week and i think some sand went in the jack plug. (even though i was carefull)
I can't plug headphones whithout seeing the phone make calls and launch voice search,every 5 seconds. Really Annoying as i can't listen to music anymore.
I tried cleaning the plug but nothing had changed.
My theory is that the phone thinks i'm pressing the call button of a handsfree set.
I'm thinking of buying a blutooth audio receiver.
Or, if there was a way to disable handsfree controls, i think this would do it, but it doesn't seem possible yet.
Has anyone Got a clue ?
Thx
Does this happen with every set of headphones, or just the HTC set provided?
Hey, i've tried with several sets of headphones and it does the same thing with each of them.
I'm thinkink about sending back it to htc.
Yet, as it's rooted, i'm not so sure they'll repair it for free :/
Do you think i should i revert it to stock before sending it?
Thnx
I've heard about this problem before in a different forum.
The ppl there found out that it has to do with the lenght of the plug. (some are slightly longer than others and they cause the problem)
According to the guys on the other forum, it shouldnt happen with the stock headphones though.
Sent from my HTC Legend using XDA App
I use three different set of head phones. It doesn't happen with skullcandy or ipod in ear ones with me. (Does with sennhieser hd280)
I am pretty sure it's a jack related issue.
I have a Sprint Galaxy Nexus running CNA 3.4.1. I've only used the headphone jack maybe twice before to listen to music and everything worked just as it should. Recently however, i tried plugging in some regular headphones and when i played my music it came out the speakers. So i tried a few different headphones and some speakers and still the same problem. The little headphone icon that usually shows up in the status bar doesn't show up. I looked inside the 3.5mm jack and its clean, no lint, bent wires, anything. But no matter what i do i can't seem to get any headset to work. I'm forced to use my bluetooth adapter for my speakers.
This isn't a grave issue as i may rarely use headphones at all. But knowing that option isn't there anymore is just an inconvenience.
Any help appreciated. No rush. Just wondering if anyone else ran into this problem and knows how to fix it.
Thanks in advance.
UPDATE: Turns out after trying to play music through my bluetooth adapter it doesn't work. Bluetooth is connected, my speakers are hooked up, and the music is playing on my phone. Just no sound at all. This is a big deal! It's as if my phone won't play audio through anything but the internal speaker.
Again any help is appreciated.
bigboimike21 said:
I have a Sprint Galaxy Nexus running CNA 3.4.1. I've only used the headphone jack maybe twice before to listen to music and everything worked just as it should. Recently however, i tried plugging in some regular headphones and when i played my music it came out the speakers. So i tried a few different headphones and some speakers and still the same problem. The little headphone icon that usually shows up in the status bar doesn't show up. I looked inside the 3.5mm jack and its clean, no lint, bent wires, anything. But no matter what i do i can't seem to get any headset to work. I'm forced to use my bluetooth adapter for my speakers.
This isn't a grave issue as i may rarely use headphones at all. But knowing that option isn't there anymore is just an inconvenience.
Any help appreciated. No rush. Just wondering if anyone else ran into this problem and knows how to fix it.
Thanks in advance.
UPDATE: Turns out after trying to play music through my bluetooth adapter it doesn't work. Bluetooth is connected, my speakers are hooked up, and the music is playing on my phone. Just no sound at all. This is a big deal! It's as if my phone won't play audio through anything but the internal speaker.
Again any help is appreciated.
Click to expand...
Click to collapse
Return to stock ROM to see if that fixes the problems. If not, it's likely a hw issue that headphones aren't detected.
Sent from my Galaxy Nexus using Tapatalk 2
Petrovski80 said:
Return to stock ROM to see if that fixes the problems. If not, it's likely a hw issue that headphones aren't detected.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I did that and still did not recognize it. Feels like my only option left is to open the phone and see if something was disconnected or get a new one.
Hello One community,
I just purchased the One a week ago and finally had a chance to use the stock HTC headphones that came in the box. When I receive a call or get notifications, the sound comes through the head phone jack as well as the phone speakers. Has anyone else experienced this? I have tried different settings and nothing seems to work. Is this the default behavior of the sound?
Probably meant to be like that. I know that in the past I've been listening to music and then when I was done I just set my phone down without taking the headphones out of the jack. They probably did it for that type of situation. I mean I'm not 100% sure but that seems logical.
rudyo78427 said:
Hello One community,
I just purchased the One a week ago and finally had a chance to use the stock HTC headphones that came in the box. When I receive a call or get notifications, the sound comes through the head phone jack as well as the phone speakers. Has anyone else experienced this? I have tried different settings and nothing seems to work. Is this the default behavior of the sound?
Click to expand...
Click to collapse
pretty sure that is normal. Same thing happens when connected to a bluetooth headset.
Ok...thanks. guess I will just deal with it. My previous HTC Incredible 2, Incredible 4G , HTC DNA and Moto Razr HD didn't allow any sounds to come from the phone speaker when the head set is plugged in. That is why I still found it odd. It's kind of annoying. I use the headset to quiet the phone notifications when I'm in a public area. But since the sounds still come from the phone speakers, I have to mute the output, which defeats the purpose.
Not sure if anyone else is experiencing this but I have a buzzing sound in my headphones in the left ear. It is fairly loud when the phone is idling. When I switch apps or screens it goes away momentarily then starts again. I have tested it in the music app and it does not appear to be an issue while playing music. I checked some very low volume sources and its not there. Still I wonder if I have a bad unit or have something activated doing this. I am completely stock new AT&T LG G3.
Update: After testing a few more sets of headphones, this only happens on my Bose QC15s which have the noise cancellation. Its interesting though that the Bose are dead silent on my Galaxy S5 and my wifes iphone. I tried both cables with them (since one is designed for idevices) but it doesn't make a difference. Not sure what interference they are picking up but I think I will take them to an AT&T store this weekend and see if it does it on their display models.
Is it anything like...
http://forum.xda-developers.com/showthread.php?t=2804065
Thanks
Christopher.
Sent from my LG-D855 using XDA Free mobile app
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
awtryau89 said:
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Same here, Bose QC20 LG G3 D855... Left Channel buzzing.
Do you think it's a defect of the phone?
they all have this problem, let's hope an update
olivierdo said:
they all have this problem, let's hope an update
Click to expand...
Click to collapse
I was almost returning my G3 and i was like "Hell no, again..." , i have exchanged my nexus 5, 5 times! and still has the same problem!
One interesting thing I will note guys, when I plug my headphones in that I hear a buzzing sound, I get the headphone icon in the NB. When I plug in the Apple headphones that I cannot hear the buzzing sound at all I get the headset icon in the NB.
I have read this is a Kit Kat 4.4 issue but I did not have it at all with a Galaxy S5. I am hoping it will be fixed soon but I am thinking about grabbing some different headphones anyway.
I have the buzzing just listening through the earpiece on the phone itself, no headphones required. I have the T-Mobile D851 model. So one would theorize that this is also using power since it's powering the earpiece to make noise. Some kind of electrical interference in the phone itself would be my guess.
Hi. Just got my UK spec G3 in the last few hours and I've just come across what I believe is the same problem. There is a distinct buzzing/crackling/static sounds when I have headphones connected via the 3.5mm jack. The sound is only present when I have certain media playing (using Spotify at the moment). I only notice this when connected using the jack and not when using my Bluetooth receiver (HTC BH S600). I did hear this while using two pairs of earphones while they were directly plugged into the device, the LG QuadBeat 2s from my G3 and the in box headphones from my old HTC One M7.
This has to be a software problem. I was just testing again and the buzzing becomes stronger in any app I use just when I touch the screen and scroll. I hope this is an easy fix in a custom rom. Also as I reported earlier, I do not have the buzzing during playback. I know this because I have tested some very quiet tracks and also checked on some very long gaps between songs. If it is humming it is much quieter. Only when I exit out of the Music app it is immediately quiet then it clicks in at about 2-3 seconds. I have also had a few quirks today where my headphones come up with the Aux Icon then after pausing the Music app a few times they switch to the Headset icon.
Not really sure what is going on but there has to be a software fix.
I will say the Music app sounds unbelievable with Viper4Android installed. It definitely has more oomph than with Play Music. Comparing the same tracks in both apps back and forth, the Music app is cleaner. Not sure what LG has done in that app but I like it.
I only get a buzz during charging. Disconnect the charger and it goes away. Most devices I've owned have the same issue recently. S4, S5, note 3, moto maxx, moto X, nexus 5 have all done it to me but only while charging
I have a really nasty popping crackling sound in between tracks when using aux in my car, but headphones no issues... Never had that problem at all on my nexus 5 so it can't be my head unit in my car
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
awtryau89 said:
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
Click to expand...
Click to collapse
I have this problem when I plug into the car aux port (noise in between tracks). Just a quick question, which icon should appear in the NB if I plug in an audio cable from the Aux socket?
EpicChineseTime said:
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
Click to expand...
Click to collapse
?? I'm in v10e and always thé sale problem
olivierdo said:
?? I'm in v10e and always thé sale problem
Click to expand...
Click to collapse
Mine it's resolved... [emoji5]
How strange...
Sent from from my LG-D855
I picked up a D855 V10d (Telstra branded Australia) two days ago and noticed this yesterday myself.
I have Shure SE425 canals and they make the static noise when idle, very noticeable on these headphones. When music or audio is playing the static goes away. This is of course only when the charger is plugged in.
I tested it with the LG headphones that came with the phone and the noise is still there but softer, grabbed my Samsung headphones that came with my S4 and couldn't hear anything. I believe it's due to the resistance of the headphones.
Another test was to turn off the phone and charge it with the headphones plugged in, no static noise if I did this.
Going to exchange the phone today as it's unacceptable, I primarily use it at work to listen to music and often charge it at the same time.