Have a Fire Phone with Red Pocket Mobile (T-Mobile MVNO). Have the "wholesale" APN saved and selected, and I get great signal; however, every so often, the APNs revert to T-Mobile and then there's no signal. I have to manually select "wholesale" repeatedly to continue getting signal. Editting the values for T-Mobile to match wholesale does not appear to be an option as the settings are grayed out. Deleting the APN is also not an option. Any suggestions on how to ensure the wholesale APN sticks permanently?
aenews said:
Have a Fire Phone with Red Pocket Mobile (T-Mobile MVNO). Have the "wholesale" APN saved and selected, and I get great signal; however, every so often, the APNs revert to T-Mobile and then there's no signal. I have to manually select "wholesale" repeatedly to continue getting signal. Editting the values for T-Mobile to match wholesale does not appear to be an option as the settings are grayed out. Deleting the APN is also not an option. Any suggestions on how to ensure the wholesale APN sticks permanently?
Click to expand...
Click to collapse
Bump!
Still haven't found a solution =/
aenews said:
Still haven't found a solution =/
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Click to collapse
Unfortunately still have had no luck in solving the APN crisis.
Related
I have just started a T-Mobile contract in the UK on the Full Monty plan that gives unlimited data and includes tethering.
The handset used is unbranded and unlocked but I couldnt tether with it for some reason, either via wifi hotspot or USB Tether. The internet on the handset worked fine.
I couldnt call 150 customer service as that dept shut at 10pm so had a play with the apn's.
The three APN's set up as default are all locked and uneditable so my plan was to edit the broadband one in someway.
So, I copied all the settings, set up the APN's as another network, deleted them and added the three default APN's manually.
Once I did this, tethering started to work, with no actual change to any of the settings.
Just a heads up if anyone else comes across this and a fix that worked for me.
Steve
Yep rename apn to consumer broadband, people with many HTC s will known this, glad you figured it out
Sent from my Transformer Prime TF201 using xda premium
Tomo1971 said:
So, I copied all the settings, set up the APN's as another network, deleted them and added the three default APN's manually.
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Click to collapse
Many thanks for this post. Would you mind expanding / elaborating on the above steps at all? Not sure how to do this. Have tried creating new APNs with the same settings with no luck. Any pointers much appreciated, thanks.
Roosell said:
Many thanks for this post. Would you mind expanding / elaborating on the above steps at all? Not sure how to do this. Have tried creating new APNs with the same settings with no luck. Any pointers much appreciated, thanks.
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Click to collapse
Yeah - I'd like easier steps too listed please - and thanks for sharing!
I made a mistake in my original post.
Seems that what was happening is that I was using the T-mobile Orange signal and not been able to tether. After messing with the APN's the phone went back to T-Mobile and so started to work. Nothing to do with the messing with the APN's
But, what does seem to work, is to re-create the APN's as they were, but on the first entry, change APN type from 'default,hipri' to 'default,hipri,dun'
That works on T-Mobile and when roaming onto Orange it seems
To do this, copy the info from all three APN's and then with the APN screen open, select menu and then 'reset to default'
This deletes the APN's and then gives you the choice of carrier to use. I used Virgin I think (doesnt matter which you use) but once the new APN(s) are there, just delete them. Then, menu and add APN.
Set up each of the APN's as they were before, except the above change (adding dun to the Apn type)
Tomo1971 said:
I made a mistake in my original post.
Seems that what was happening is that I was using the T-mobile Orange signal and not been able to tether. After messing with the APN's the phone went back to T-Mobile and so started to work. Nothing to do with the messing with the APN's
But, what does seem to work, is to re-create the APN's as they were, but on the first entry, change APN type from 'default,hipri' to 'default,hipri,dun'
That works on T-Mobile and when roaming onto Orange it seems
To do this, copy the info from all three APN's and then with the APN screen open, select menu and then 'reset to default'
This deletes the APN's and then gives you the choice of carrier to use. I used Virgin I think (doesnt matter which you use) but once the new APN(s) are there, just delete them. Then, menu and add APN.
Set up each of the APN's as they were before, except the above change (adding dun to the Apn type)
Click to expand...
Click to collapse
Smashing thanks. Tethering working fine now on T-Mo only, will try the solution you suggest for T-Mo/Orange when I get a chance. Much appreciated!
I don't have any problems tethering whilst on Orange on Android handsets. I'm not on Full Monty though, if that makes any difference. It is impossible to tether on an iPhone whilst on T-MobileOrange though. The hotspot option is just greyed out. As soon as you switch back to TMobile you get the option to switch it on again. Orange 3G is utter crap anyway. Unfortunately I pretty much roam onto it whether I like it or not at my new address.
as usual i'm stumbling at the first block...
'copy the info from all three APN's'...
when i click on any of them all the settings are greyed out, i wonder what i'm doing wrong?
edit:
sussed and working fine now
Just about to do this.
Out of curiosity what is the Broadband APN for??
Is it a tethering only APN? e.g. Now tethering is removed from NEW Full Monty contract connections (of which i have one) If i tether, thus using that APN, will they be able to see that and have a go.
Or now tethering is removed will that APN not work?
James
parkenator said:
Just about to do this.
Out of curiosity what is the Broadband APN for??
Is it a tethering only APN? e.g. Now tethering is removed from NEW Full Monty contract connections (of which i have one) If i tether, thus using that APN, will they be able to see that and have a go.
Or now tethering is removed will that APN not work?
James
Click to expand...
Click to collapse
I reckon tethering will work…. but will get charged…. and its likely to be expensive.
Seems a strange decision on TMO's part TBH, as they share part of the backhaul with 3 UK you would think that they could cope with extra bandwidth needed.
I assume the broadband APN is for tethering but as I say, if used then it will be billed. Just cos the handset/set up can do it, doesnt meant it wont go past the billing systems.
Steve
Hello everyone,
I have a new AT&T plan with five lines, all using Samsung Galaxy S3s, all having the same problem. My 14 day grace period to cancel is almost up and I'm at my wits end searching for an answer. The phones are not rooted as I do not understand most of this technology; however I'm smart enough to know that this is a problem beyond rebooting the phone or resetting the SIM card, as every forum out there is telling people to do. Calling tech support (please don't make me) is a LAST resort for any device I own.
In the town where I work and shop I have no signal at all from AT&T. No voice, text, or data. AT&T coverage map shows "good" coverage in this town. Every so often I do get a weak AT&T signal but only for a few seconds. I do however pick up a very strong signal from a T-Mobile tower. I know that AT&T and T-Mobile both use GSM and should be compatible for roaming purposes, but the phone does not roam; it just shows a strong signal that I cannot connect to. Also, it switches back and forth between these two towers. I posted screen shots taken one minute apart.
In my phone's "Mobile Networks" settings there is no option to chose a network. There are only four options on that page: Mobile Data (checked), Data Roaming (not checked), APN, and Network Operators. I have tried adding a new APN but that did not work. The Network Operators tab says "Default Setup" and I cannot change it. I understand this is an issue with AT&T - they deliberately remove these settings.
I have gone through all the settings in Service Mode using *#197328640# looking for a way to enable the missing settings. I have already used the Service Mode to disable LTE (another setting AT&T likes to deprive us of) but that was not the problem so I put that back on automatic. I have also checked and unchecked every imaginable combo of settings such as wifi, data, airplane mode, etc.
I think the problem is either that the T-Mobile tower is interfering with what *should* be a good AT&T signal, or that the fact that I am "connected" to AT&T (albeit with no bars) is preventing me from roaming. I'd like to know if there is a way to disconnect from AT&T to test that theory. Also, I'd like to know if there is something I can do from Service Mode to enable the missing settings so I can set up roaming.
Thanks so much for any suggestions or help.
Kelly
What APN(s) are currently listed?
xBeerdroiDx said:
What APN(s) are currently listed?
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Click to collapse
Just the default one called "ATT Phone".
I tried a Cingular APN in order to get a better connection to the AT&T tower, but it didn't work and I removed it. I found the T-Mobile APN info and was planning to try that next time I'm in town if I don't find some other solution first.
Is it the wap.cingular or pta one? You have to reboot after changing apn's but I'm sure you already knew that
xBeerdroiDx said:
Is it the wap.cingular or pta one? You have to reboot after changing apn's but I'm sure you already knew that
Click to expand...
Click to collapse
I used the wap.cingular one and did reboot. Do you think this is an APN issue? I'm kind of at a dead end unless I find where to enable those mobile network settings. Thanks for your responses.
kelmusc said:
I used the wap.cingular one and did reboot. Do you think this is an APN issue? I'm kind of at a dead end unless I find where to enable those mobile network settings. Thanks for your responses.
Click to expand...
Click to collapse
If you do not have the pta apn, try and add it. That's the LTE network.
Name: ATT PTA
APN: pta
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Auth: none
APN type: default,mms,supl,hipri
Add this in, select it and reboot
I have added it and will get to town tonight to see if it works. I'll post an update afterward. Thank you!
kelmusc said:
I have added it and will get to town tonight to see if it works. I'll post an update afterward. Thank you!
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Click to collapse
Yeah, let me know how that worked. Remember to reboot afterswapping apns. Just sayin'
xBeerdroiDx said:
Yeah, let me know how that worked. Remember to reboot afterswapping apns. Just sayin'
Click to expand...
Click to collapse
Unfortunately, it didn't work. I also tried to use a T-Mobile one and the phone wouldn't even let me save it.
I broke down and called AT&T tech support to find out where the roaming settings are in the phone... of course they didn't tell me, but they did tell me they don't have a roaming partnership with T-Mobile in my area. Therefore I'm out of luck and will be cancelling my contract.
kelmusc said:
Unfortunately, it didn't work. I also tried to use a T-Mobile one and the phone wouldn't even let me save it.
I broke down and called AT&T tech support to find out where the roaming settings are in the phone... of course they didn't tell me, but they did tell me they don't have a roaming partnership with T-Mobile in my area. Therefore I'm out of luck and will be cancelling my contract.
Click to expand...
Click to collapse
Sorry buddy. Best of luck. Use your s3 on a carrier's no-contract plan. Perhaps t mobile or straight talk? Cheers
I just got a brand new unlocked HTC 10 today straight from HTC.com. My cellular carrier is Red Pocket Mobile - an AT&T MVNO.
I connected the phone to WiFi and applied the system update for Nougat. I'm trying to set my APN for Red Pocket and it's forcing me to pick a carrier from a list that doesn't include Red Pocket. I select AT&T to get passed this and it allows me to add my APN settings. It won't let me actually switch to that APN though. There's a lock icon next to the AT&T settings and it doesn't seem to want me to change.
I've never seen this behavior on an Android phone before. Is this something new for Nougat? Is there something simple I'm missing here?
Thank you for any assistance
PS: See the attached screenshot. Notice that there's no radio button for me to click on next to the APN I've entered.
The answer is you have to select "US Travel SIM" from the list of carriers for it to allow you to switch APNs. Of course I figure it out minutes after asking for help.. :silly:
In my defense, it's not real obvious.
EDIT: I am so confused. I selected US Travel and input all the APN data. It doesn't allow me to select it now. It allows me to when I don't fill it out entirely though.
EDIT 2: The instructions I have from Red Pocket instruct me to set APN Type to: Default,mms,supl It seems like putting this in disallows me from using the APN for some reason. I hope it'll work without this setting.
I've been using my XZ2 Compact on Verizon since it was released. No issues. Switched to Total Wireless today, and my internet will not work. Voice and text works fine. Total Wireless operates on Verizon's network. This SIM card works fine when I put it into a Google Pixel.
My APN settings are locked (there is no "+" button). Automatically updating the APN settings adds a Verizon profile that is totally different than the one that automatically popped up on my Pixel. I can delete the existing APN profile, but I cannot add one. I've restarted the phone many times, both while connected to WiFi and not. I get internet back immediately if I reboot with the Verizon SIM.
I've searched around the interwebs, and I cannot find anything. Any help would be appreciated.
jmdale1984 said:
I've been using my XZ2 Compact on Verizon since it was released. No issues. Switched to Total Wireless today, and my internet will not work. Voice and text works fine. Total Wireless operates on Verizon's network. This SIM card works fine when I put it into a Google Pixel.
My APN settings are locked (there is no "+" button). Automatically updating the APN settings adds a Verizon profile that is totally different than the one that automatically popped up on my Pixel. I can delete the existing APN profile, but I cannot add one. I've restarted the phone many times, both while connected to WiFi and not. I get internet back immediately if I reboot with the Verizon SIM.
I've searched around the interwebs, and I cannot find anything. Any help would be appreciated.
Click to expand...
Click to collapse
I use another mvno and the part that's most important is 'apn name' when using an mvno mine has to be set to say reseller... Have you tried pressing download internet settings? That usually fixes the problem and bring back the plus or allow you to manually change the apn setting after it downloads it. Take it you aren't using the dual sim as sometimes switching the Sims around brings back the apn menu.
Thanks for the insight. I have tried downloading settings several times, it just bring back the "VZWINTERNET" APN.
It is a single SIM US model.
I have not tried renaming the APN. That is the one thing I can edit on it.
jmdale1984 said:
Thanks for the insight. I have tried downloading settings several times, it just bring back the "VZWINTERNET" APN.
It is a single SIM US model.
I have not tried renaming the APN. That is the one thing I can edit on it.
Click to expand...
Click to collapse
Does total wireless publish the apn settings? Sometimes ios/android uses slightly different settings. Just look at what apn name should be, and try to match it up..
ehBrY said:
I use another mvno and the part that's most important is 'apn name' when using an mvno mine has to be set to say reseller... Have you tried pressing download internet settings? That usually fixes the problem and bring back the plus or allow you to manually change the apn setting after it downloads it. Take it you aren't using the dual sim as sometimes switching the Sims around brings back the apn menu.
Click to expand...
Click to collapse
I'll try that as soon as I get home, thanks!
I can't believe it! Changing APN Name to "TRACFONE.VZWENTP" is all that was needed. Thanks a bunch!
jmdale1984 said:
I can't believe it! Changing APN Name to "TRACFONE.VZWENTP" is all that was needed. Thanks a bunch!
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Click to collapse
Glad you are up and running! Anytime.
Today I lost my ability to make phone calls or do anything with my phone away from WIFI.
If I tried to make a phone call, I'd get a "Not Registered to Network" error message.
I can still do WIFI calling but nothing else away from WIFI connection.
I then went into network settings and chose "manual" for network operators. I was able to restore texting and calling. But I have no data. The options that I see from the scan after choosing "choose network operators manually" are 3-5 choices and they all read "Home". Some of these options give me error messages and others gives "Registered to network" - which then lets me call and text message.
So far I have tried rebooting. Taking out the sim tray and placing the sim card back in. I have tried resetting network settings. I have tried resetting APN to default.
Anyone know of a fix for this Samsung message occurring on the A70?
I am trying to do what I can to avoid resetting to factory defaults.
Thanks.
Others things I have tried:
Placing sim card in the other tray.
Making sure my sim card works in another phone. (It does.)
I fixed the issue.
Restoring APN to defaults or resetting APN, does NOT work, apparently.
I had to manually create and save an APN and enter the appropriate data, as instructed by my carrier's website.
The key data entry was probably adding a website (fake example: "t-mobile.com") to the "APN" entry, which was blank in the default APN that my Samsung was using. I wonder what happened there.
106IFA said:
I fixed the issue.
Restoring APN to defaults or resetting APN, does NOT work, apparently.
I had to manually create and save an APN and enter the appropriate data, as instructed by my carrier's website.
The key data entry was probably adding a website (fake example: "t-mobile.com") to the "APN" entry, which was blank in the default APN that my Samsung was using. I wonder what happened there.
Click to expand...
Click to collapse
Last week an earthquake has occured at Istanbul (5.8) and all the gsm carriers stopped working for hours at whole country. That was interesting. And when you tried to call someone, phone were showing a dialog which was shown to you. And also as you said, peole had to use wifi to call someone via WhatsApp etc.
So, I think the problem you lived may be your gsm carrier's issue and probably they fixed it while you were trying to fix it yourself.
y.erenbektas said:
Last week an earthquake has occured at Istanbul (5.8) and all the gsm carriers stopped working for hours at whole country. That was interesting. And when you tried to call someone, phone were showing a dialog which was shown to you. And also as you said, peole had to use wifi to call someone via WhatsApp etc.
So, I think the problem you lived may be your gsm carrier's issue and probably they fixed it while you were trying to fix it yourself.
Click to expand...
Click to collapse
No. The notion of an outage of service occurred to me but ultimately the fact was my sim card worked just fine in my other phone.
The problem and fix had everything to do with the APN file. I'm just wondering why that APN would change all of sudden.
What I've read about Samsung phones is that this "Not registered to network" is a common problem.
I hope this thread will be useful to someone in the future.