Hi,
As of today - my phone will only play sound through the external speaker. Calls play through it, and music plays through it.
The phone detects that head phones are connected/disconnected just fine, and the internal speaker was working for calls yesterday. I have no idea WTF is going on, haven't changed anything.
Updated the kernel from .108 to .157 in case it was a known bug - fixed nothing.
Is there anyone who might know what is going on??
Col.
colinfindlay said:
Hi,
As of today - my phone will only play sound through the external speaker. Calls play through it, and music plays through it.
The phone detects that head phones are connected/disconnected just fine, and the internal speaker was working for calls yesterday. I have no idea WTF is going on, haven't changed anything.
Updated the kernel from .108 to .157 in case it was a known bug - fixed nothing.
Is there anyone who might know what is going on??
Col.
Click to expand...
Click to collapse
Try factory reset.
If that fails try to find the ftf file for your region phone , and flash with flashtool.
If that fails then you will need to have a vanilla stock build on the phone anyway before you can send it back for repair. It should still be covered by warranty.
colinfindlay said:
Hi,
As of today - my phone will only play sound through the external speaker. Calls play through it, and music plays through it.
The phone detects that head phones are connected/disconnected just fine, and the internal speaker was working for calls yesterday. I have no idea WTF is going on, haven't changed anything.
Updated the kernel from .108 to .157 in case it was a known bug - fixed nothing.
Is there anyone who might know what is going on??
Col.
Click to expand...
Click to collapse
the same thing happened to me last year. i took it to sony, they said it was a motherboard issue, so they replaced the board (it was still under warranty). all good now
Related
It seems I'm having a ton of problems lately....
At first I only experienced this in Zombies, Run! but I'm beginning to think it's something else...
Originally, I was out on a walk and had Zombies, Run! going. All of a sudden the music stopped coming out of the earbuds I had on and went out of the speaker when the in app voice announced I had picked up an item. This was the only time I had experienced the issue at first.
Lately I have been playing Angry Birds Star Wars and have had the audio for it turned off... I decided to listen to music. Plugged in my earbuds and went back to playing... When the second song begins playing, the audio switched from my earbuds to my speaker and I can not figure out why.
I've tried googling, and searching on XDA for advise on this issue but I am coming up empty. Has anyone heard of this happening?
EDIT: I should add that after unplugging/ replugging in my earbuds I don't have the problem again... Same for pausing and playing music.. When I do either of those the music goes through my earbuds again. No idea why
Edit again: With the latest Google Play Music app I loaded a playlist without anything else open. Played the song, fast forwarded to close to the end and let it finish.. The next song played over the speaker... This is beyond frustrating..
EDIT Nov-14: After a complete factory restore to an un rooted state, I have not had the problem... I've rooted and flashed a deodexed rom and some tweaks I've had and no problem... After flashing a new feature.xml with a load of tweaks I've started having this happening again. Once in Google Play Music and have not been able to get it to happen again since then, and a few times in Zombies, Run! Not once while in Angry Birds SW though...
Another edit: Now I am getting this bug every single time with each of the mentioned scenarious... The only difference with my ROM is a 4-in-1 reboot mod.... Guess I'll remove some of my mods and see what happens with the audio.. I've tested out an app called SoundAbout as suggested by someone on AndroidCentral.com, but no success.. :\
UPDATE Nov-14: Stock android.policy.jar and feature.xml still producing the issue. Problem does NOT lie with those files.
You know I had this happen last night while I was listening to music in my car. The music just all of a sudden stopped coming through my cars speakers and was coming from the phone. I didn't really have time to see what was going on though. I have my car radio connected to the phone with the 3.5mm line out jack.
We're you using the latest update to Google Play Music? I don't recall having issues like this on the last version or on ICS at all.
Hmmm
Lancerz said:
You know I had this happen last night while I was listening to music in my car. The music just all of a sudden stopped coming through my cars speakers and was coming from the phone. I didn't really have time to see what was going on though. I have my car radio connected to the phone with the 3.5mm line out jack.
Click to expand...
Click to collapse
Sent from my SPH-L710 using xda app-developers app
I did a complete factory restore.. Wiped everything installed an unrooted jellybean and got my device back to "Normal" state.. So far I have not been able to replicate the issue after rerooting and flashing a deodex'd rom
Okay.... I recently flashed an updated feature.xml with a lot of new tweaks opened up... It occured to me that it could have some sound options that may have caused the problem I am having... So I went back to test if it would happen since I flashed it...
It has... I can get it to happen ONCE... then not again until a reboot..
I was going to check if it really is the feature.xml I'm going to flash a stock copy of it and see how things go, but now I can't get it to happen again... I should be happy about this, but I really want to solve this...
We can't be the only ones who has had this issue before.
Now I am getting this bug every single time with each of the mentioned scenarious... The only difference with my ROM is a 4-in-1 reboot mod.
Factory reset again, "Normal" state for the phone, no root.. Still happening.. I quit.. Going to get a new phone from Sprint.
Flashed CM10 and have not experienced this bug once.. Something must be messed up with touchwiz or something.
I've made some progress with this problem, but nothing that really helps... I've flashed an odex'd copy of LJ7 and I am still having this problem... However if my earphones are plugged in when the phone boots up, I don't have the bug at all... If I unplug and replug them in, then it appears...
I've called Sprint for a replacement device.. I was told they would mail me a new phone and was being transferred to someone in the department who would send it out. That person told me "oh, we can't send you one. You will need to go to the Sprint store who issued you the replacement originally." That Sprint store is 20 miles away.. So I drove out there to just get it taken care of. The guy I spoke to there told me "Oh, we can only give one replacement. You need to call Samsung to get it replaced." Wasted trip...
I called Samsung, and they told me they can not give me a replacement either! But they will allow me to mail my phone to them for repairs. They explained the process and that I would have to pay to ship it. Isn't it nice that I have to pay for a product that is under warranty?
Two Samsung Galaxy S IIIs... Different problems on each.
I'm experiencing the same issue on a stock Rogers SGH-i747M.
Haven't tried using a different audio player yet, but using Google Play Music, every other song plays through the speaker, even when headphones are plugged in. Is extremely annoying when on the train commuting to and from work.
As far as I can tell, the problem started when I updated to Jelly Bean a couple of weeks ago.
Anyone have any ideas?
Tons of folks are having this issue and most seem to center around the new google play app that came down.
It's not hardware as far as anyone can tell, it's a glitch in the matrix somewhere.
After downgrading Google Music to a previous version (one without those obnoxious instant mixes) I have yet to have the proplem present itself with that app.. However I have had the same problem using Zombies Run! which utilizes Samsung's media player.
I think it's somehow connected to TouchWiz. On CM10 I did not face any of these issues at all. Although that is just my guess for now.
robot123 said:
I'm experiencing the same issue on a stock Rogers SGH-i747M.
Haven't tried using a different audio player yet, but using Google Play Music, every other song plays through the speaker, even when headphones are plugged in. Is extremely annoying when on the train commuting to and from work.
As far as I can tell, the problem started when I updated to Jelly Bean a couple of weeks ago.
Anyone have any ideas?
Click to expand...
Click to collapse
Great, thanks! I'll try to find an old version of Google Play Music to sideload.
If it's a system app for you, just go to the play store and choose uninstall. It will only uninstall the updates and leave the version that came with your device."
robot123 said:
Great, thanks! I'll try to find an old version of Google Play Music to sideload.
Click to expand...
Click to collapse
100% stock/not rooted/completely fresh VZ GSIII phone that's a week old and am seeing the same exact behavior. So far it has only happened with Google Music. I'll try downgrading as well to see if this persists.
Tsudeily said:
After downgrading Google Music to a previous version (one without those obnoxious instant mixes) I have yet to have the proplem present itself with that app.. However I have had the same problem using Zombies Run! which utilizes Samsung's media player.
I think it's somehow connected to TouchWiz. On CM10 I did not face any of these issues at all. Although that is just my guess for now.
Click to expand...
Click to collapse
i have an unrooted samsung GS3 and was having the exact same problem of every other song playing through the speakers when my headphones were plugged in using google play. it only started happening since monday when i got a device upgrade notice from t-mobile and updated my phone.
i took your advice and uninstalled all google play updates and i am no longer having this problem. super thanks to you for posting what worked, as i was going crazy! :good:
Awesome. Happy to help
KidNiki1 said:
i have an unrooted samsung GS3 and was having the exact same problem of every other song playing through the speakers when my headphones were plugged in using google play. it only started happening since monday when i got a device upgrade notice from t-mobile and updated my phone.
i took your advice and uninstalled all google play updates and i am no longer having this problem. super thanks to you for posting what worked, as i was going crazy! :good:
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Click to collapse
Dear all,
I have my brand new Xperia ZL (model C6502) unit for about a week now. The past few days, I noticed that the sound suddenly "disappears" out of the blue. I can't hear any sound (ie ring tones, notifications, music). Adjusting the volume doesn't fix the problem. Restarting the phone does not fix this either. I even did a factory reset on my phone, but still, the problem persisted. Somehow, the phone fixes itself one way or another. The sound comes back after a few seconds to minutes.
The most significant thing I did on my phone was the upgrade. I haven't installed any 3rd party apps or rooted my phone either.
I have contacted the shop where I bought my unit, and they will check on my unit. Did you guys and gals experience this too?
Thanks a lot for your feedback.
I had this issue months ago on my Droid RAZR. Out of the blue the speaker didn't play any sound but fixed itself after a while. What I discovered it was a hardware problem (funny that it also appeared after upgrading from GB to ICS) with the speaker. Each time I put my RAZR into a case the speaker stopped playing, So I removed the case and pressed with my finger around the speaker while I let it play some music. And at some point the sound stopped. Send it for repair and got it changed for free as it was a hardware issue with the speaker.
Maybe you can try it out on your device to see if the speaker responds on presses around it on the devices back.
Thank you for the feedback. I forgot to tell that the problem also happens when the headphones are plugged in. I noticed while playing music with Walkman app. Suddenly, I can't hear any music even though it's playing.
I have a theory that the sudden sound loss is due to overheating. I don't know why, but I feel that the unit is heating quickly. I'm experimenting on it to see if that's a probable cause of my problem.
Chikinyx said:
Thank you for the feedback. I forgot to tell that the problem also happens when the headphones are plugged in. I noticed while playing music with Walkman app. Suddenly, I can't hear any music even though it's playing.
I have a theory that the sudden sound loss is due to overheating. I don't know why, but I feel that the unit is heating quickly. I'm experimenting on it to see if that's a probable cause of my problem.
Click to expand...
Click to collapse
Heat would not cause that... Mine can get burn to the touch audio still works..
Hey guys, have a small issue and was wondering if any of you could give me any suggestions regarding it. My family has bought 4 xperia zl (6502) and have been using them for the past 6 months or so with no issues. Now, on one of the phones, the mic seems to have issues although its confusing. Here is what i've noticed :
- started about one month back
- upgrading from 4.2 to 4.3 OTA didn't solve the issue
- tried a different sim card from a different provider, didn't help
- sony service tests (*#*#service#*#*) - mic doesn't seem to be working unless you're yelling into it
- sony diagnostics app shows no problems reported
- using a sound recorder app -> has problems picking up sounds that the other zl can easily do
-***the confusing part***, if i do a video call or voice call using skype or hangouts, the mic works exactly as it should. Skype test call plays back everything beautifully even if i'm whispering.
Any suggestions/ideas/solutions/hunches/etc????
Thanks a lot guys.
bbyf16 said:
Hey guys, have a small issue and was wondering if any of you could give me any suggestions regarding it. My family has bought 4 xperia zl (6502) and have been using them for the past 6 months or so with no issues. Now, on one of the phones, the mic seems to have issues although its confusing. Here is what i've noticed :
- started about one month back
- upgrading from 4.2 to 4.3 OTA didn't solve the issue
- tried a different sim card from a different provider, didn't help
- sony service tests (*#*#service#*#*) - mic doesn't seem to be working unless you're yelling into it
- sony diagnostics app shows no problems reported
- using a sound recorder app -> has problems picking up sounds that the other zl can easily do
-***the confusing part***, if i do a video call or voice call using skype or hangouts, the mic works exactly as it should. Skype test call plays back everything beautifully even if i'm whispering.
Any suggestions/ideas/solutions/hunches/etc????
Thanks a lot guys.
Click to expand...
Click to collapse
try a factory reset
bhavstech said:
try a factory reset
Click to expand...
Click to collapse
If i'm going to do a factory reset, would it be better to just flash a fresh copy of .569? Or is there no point in doing that.
bbyf16 said:
If i'm going to do a factory reset, would it be better to just flash a fresh copy of .569? Or is there no point in doing that.
Click to expand...
Click to collapse
yeah thats better
be sure u select the wipe data option in the flash tool because flashing can also be done without wiping data
Is Skype using the secondary MIC ?
Hey bro ,
I am having the excat same problem .
I think you should be knowing but still , Our ZL has two mics one at the front and another at the back of the phone . Since you are saying Skype is picking up sound without any problem I believe it should be beacuse its pipcking up from secondary one .
I believe the mic on the back is for noise suppression only. Even if I use Google hangouts, turn off video and route the call through internal speaker (use as a regular call), the sound is perfectly fine. Am planning on doing a full wipe this weekend.
Sent from my C6506 using xda app-developers app
have flashed the phone with stock .569 and did a service test, mic problem remains. Looks like its time to go to sony service.
Well so I have the issue where microphone would not work sometimes, yeah I know Pixels have the hardware microphone issues but I am not sure! For me suddenly the mic would stop working! No sound in videos, no sound picked up from audio recording apps, no google assistant response etc., but the good thing is phone call audio always works! So I let a sound decibel metre app run for half an hour to see whether the audio is breaking in middle, and no, there is no breakage in middle, so when it works it works, it doesn't stop in middle, but when I wake the phone up after say a one hour standby then it stops responding. Sometimes a reboot fixes it, sometimes it simply starts working after a while!
I am on stock ROM, rooted with SuperSU and using suhide etc., could this be a software issue?
My mic stopped working in Sept or Oct. Also connect a headset and audio still plays from the speaker. But phone somewhat knows a headset was connected, the music will stop playing from the speaker when I unplug the headset. After Oct update I a reset, issue persist.
Oh, and I can't use the phone as a phone. If I answer or call, the phone hangs and reboots.
No issues here, since it works sometimes, means that no hardware issue, try a factory reset.
ControlNode said:
My mic stopped working in Sept or Oct. Also connect a headset and audio still plays from the speaker. But phone somewhat knows a headset was connected, the music will stop playing from the speaker when I unplug the headset. After Oct update I a reset, issue persist.
Oh, and I can't use the phone as a phone. If I answer or call, the phone hangs and reboots.
Click to expand...
Click to collapse
I'm having the same problem with mine. I have to reboot and let it settle for a few min after then it seems to work fine for a while until it happens again.
Sent from my Pixel XL using Tapatalk
Are you using the call recorder app ? I find that to be the culprit.
Next time, it stops working, just ls -l /dev/snd, and see whether one file is with permission 600. ( I could not recall the detailed filename now ).
After changing the permission to 660 of that file, everything will work once again.
ithehappy said:
Well so I have the issue where microphone would not work sometimes, yeah I know Pixels have the hardware microphone issues but I am not sure! For me suddenly the mic would stop working! No sound in videos, no sound picked up from audio recording apps, no google assistant response etc., but the good thing is phone call audio always works! So I let a sound decibel metre app run for half an hour to see whether the audio is breaking in middle, and no, there is no breakage in middle, so when it works it works, it doesn't stop in middle, but when I wake the phone up after say a one hour standby then it stops responding. Sometimes a reboot fixes it, sometimes it simply starts working after a while!
I am on stock ROM, rooted with SuperSU and using suhide etc., could this be a software issue?
Click to expand...
Click to collapse
Problem persisted factory reset and updated factory image install. Warranty replacement and replacement is working fine.
Hello, I am facing wierd issue with my headphones after July update, the left side is giving me low sound while right side is working normal. I tested my headphones in other devices and they are working fine, but not in Mi a2. Pls if anyone got any suggestions do comment them..
pratik_gahane said:
Hello, I am facing wierd issue with my headphones after July update, the left side is giving me low sound while right side is working normal. I tested my headphones in other devices and they are working fine, but not in Mi a2. Pls if anyone got any suggestions do comment them..
Click to expand...
Click to collapse
Dirty plug. Corroded plug, etc. Check the plug and clean it, also check the inside of the plug, and clean it.
pratik_gahane said:
Hello, I am facing wierd issue with my headphones after July update, the left side is giving me low sound while right side is working normal. I tested my headphones in other devices and they are working fine, but not in Mi a2. Pls if anyone got any suggestions do comment them..
Click to expand...
Click to collapse
I'm facing the same situation: after July update headphones are not working as it should. First I thought my left earbud or some internal part of the phone was broken but now that you said, it make much sense. I just tested my earbud on a different device and it works properly. (I'm using the same earbuds since day one with the phone). I cant imagine what it could have happen besides a july update issue.
rafaelmeassis said:
I'm facing the same situation: after July update headphones are not working as it should. First I thought my left earbud or some internal part of the phone was broken but now that you said, it make much sense. I just tested my earbud on a different device and it works properly. (I'm using the same earbuds since day one with the phone). I cant imagine what it could have happen besides a july update issue.
Click to expand...
Click to collapse
So is there any solution, did you tried anything?
pratik_gahane said:
So is there any solution, did you tried anything?
Click to expand...
Click to collapse
Did you update to the latest august version yet? Is the problem still there?
If the problem still persists, go to accessibility settings, switch sound to MONO, that should level out both channels. If the problem still persists, the problem is hardware. If it doesn't switch mono off, and check the balance settings in any Sound FX app you may have on your device.
TheoXSD said:
Did you update to the latest august version yet? Is the problem still there?
If the problem still persists, go to accessibility settings, switch sound to MONO, that should level out both channels. If the problem still persists, the problem is hardware. If it doesn't switch mono off, and check the balance settings in any Sound FX app you may have on your device.
Click to expand...
Click to collapse
Got the august update, but problem is still there, and i also tried the method u suggested but problem is still there.
When i flashed custom rom the sound working normally, the problem only arise with stock rom, idk why?
pratik_gahane said:
Got the august update, but problem is still there, and i also tried the method u suggested but problem is still there.
When i flashed custom rom the sound working normally, the problem only arise with stock rom, idk why?
Click to expand...
Click to collapse
Installing the Sony Music from Play store revealed a hidden SoundFX app. Maybe something messed with that. Download the Sony Music App, go to settings and click on Sound Effects, or whatever the function is called. Check the balance volume from there.
Also, try installing Noozxoide from app store, I use that for audio reprocessing and I'm extrmely happy with it, maybe that could reset the volume through reprocessing.
Also, what do you use to listen to music or sounds? Maybe that specific app has balance settings and got messed with.
TheoXSD said:
Installing the Sony Music from Play store revealed a hidden SoundFX app. Maybe something messed with that. Download the Sony Music App, go to settings and click on Sound Effects, or whatever the function is called. Check the balance volume from there.
Also, try installing Noozxoide from app store, I use that for audio reprocessing and I'm extrmely happy with it, maybe that could reset the volume through reprocessing.
Also, what do you use to listen to music or sounds? Maybe that specific app has balance settings and got messed with.
Click to expand...
Click to collapse
I use spotify and I don't think that app can mess up with my volume balance