Hi
My galaxy note3 neo turns off itself and can't be turned on by Power button and I have to remove battery and turn it on by power button.
I have this phone for about a week and it turned off about 4 times till now.
Why it turns off??
It did the same to me a couple of times when I first got it but it stopped doing it so far.
mine did it the same when i bought it , when i was on 4.3 jellybean ..... now i dont have this problem anymore.
note 3 turns off itself
i bought it yesterday and i have the same problem...
yesterday my note restarts few times. i need to put off and put in battery again to start the phone...
do you have any solution for resolve this problem ?
please help me !!!
maciaas87 said:
i bought it yesterday and i have the same problem...
yesterday my note restarts few times. i need to put off and put in battery again to start the phone...
do you have any solution for resolve this problem ?
please help me !!!
Click to expand...
Click to collapse
Make factory reset from the recovery.
Muhammad Rihawi said:
Make factory reset from the recovery.
Click to expand...
Click to collapse
i make reset from android system - factory reset form setting... and turning off again
does reset from recovery make a difference ?
maciaas87 said:
i make reset from android system - factory reset form setting... and turning off again
does reset from recovery make a difference ?
Click to expand...
Click to collapse
Yes it's better, just turn off the device then press power button with home button with volume up all together then the device will boot to recovery mode after that select factory reset.
I bought Galaxy Note 3 Neo yesterday and since then it was turned off by its own twice and I could not switch on from power button. I took it back from where I bought it and they checked it out and found no hardware problem.
They said probably the problem is caused from an application that I've installed. Is this possible? Others say kitkat 4.4.2 update will fix this problem but who knows!
Spandaki said:
I bought Galaxy Note 3 Neo yesterday and since then it was turned off by its own twice and I could not switch on from power button. I took it back from where I bought it and they checked it out and found no hardware problem.
They said probably the problem is caused from an application that I've installed. Is this possible? Others say kitkat 4.4.2 update will fix this problem but who knows!
Click to expand...
Click to collapse
Update to Kitkat it most solve the issue and make factory reset from the recovery after update it's very important.
I believe it's a Samsung app that causes the problem. Mine stopped turning off although I am not using kitkat. Go to Samsung store and update the apps. I am not sure that this is the solution but maybe it will help. My device only turned off twice in the first day
^Deadly_Sin^ said:
I believe it's a Samsung app that causes the problem. Mine stopped turning off although I am not using kitkat. Go to Samsung store and update the apps. I am not sure that this is the solution but maybe it will help. My device only turned off twice in the first day
Click to expand...
Click to collapse
Yes finally it was a suspicious app causing the turning off. I've removed the app and now everything is OK although I'm not 100% sure that this was the problem.
Related
Hi
My Galaxy Nexus has just started into a constant reboot cycle. The Google logo comes up and the the multi coloured animation thing like normal and then it goes back to beginning.
I never get to enter my pin or anything.
Has this happened anybody else?
It also gets quite hot after been in reboot phase for 20-30 mins.
Thanks
Brian
Need more details: what ROM/kernel you're using? Do you have ClockWork Recovery installed? What did you do to your phone before this happened?
Sent from my Galaxy Nexus using xda premium
MS. said:
Need more details: what ROM/kernel you're using? Do you have ClockWork Recovery installed? What did you do to your phone before this happened?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Im not sure on exact details other than its as it was when I bought it apart from 4.0.2 is installed
I didnt root it or change radio etc
I was just using it as normal, was going in to check battery level I think
ClockWork isnt installed
If I hold down power button and volume button and go into recovery options reocovery mode doesnt work, restart bootloader doesnt help either
Only other options I have are Start and Power off
When I try and go back into those options again all I get is a screen with green Android and Start > Downloading > Do not turn off target
It can stay in this screen for 5 mins or more and go nowhere
This happened earlier on as well so I just turned it off
I tried the same procedure again and I got the recovery menu again but it still didnt work and then tried it again and I just got the Downloading message again
Not sure if any of that helps, I cant check the kernel version anywhere right now.
Oh and its the GSM release of the Nexus
bmulvany said:
Im not sure on exact details other than its as it was when I bought it apart from 4.0.2 is installed
I didnt root it or change radio etc
I was just using it as normal, was going in to check battery level I think
ClockWork isnt installed
If I hold down power button and volume button and go into recovery options reocovery mode doesnt work, restart bootloader doesnt help either
Only other options I have are Start and Power off
When I try and go back into those options again all I get is a screen with green Android and Start > Downloading > Do not turn off target
It can stay in this screen for 5 mins or more and go nowhere
This happened earlier on as well so I just turned it off
I tried the same procedure again and I got the recovery menu again but it still didnt work and then tried it again and I just got the Downloading message again
Not sure if any of that helps, I cant check the kernel version anywhere right now.
Oh and its the GSM release of the Nexus
Click to expand...
Click to collapse
Try removing the battery and then turn it on, works for me; have you installed some new apps before this happened?
quiro91 said:
Try removing the battery and then turn it on, works for me; have you installed some new apps before this happened?
Click to expand...
Click to collapse
have tried that several times
installed nothing new in last few days but even if I did I have no way of getting in to uninstall it if thats what was causing the issue
bmulvany said:
have tried that several times
installed nothing new in last few days but even if I did I have no way of getting in to uninstall it if thats what was causing the issue
Click to expand...
Click to collapse
and you can't remove the battery and then boot in recovery mode? are you sure?
quiro91 said:
and you can't remove the battery and then boot in recovery mode? are you sure?
Click to expand...
Click to collapse
I choose recovery mode and the phone restarts, Google logo comes up and it then goes to a picture of android robot with a red excamation mark over it
It just stays there on that screen for about 2-3 minutes and then retarts
After restarting it goes through sme sequence as before constantly going from Google Logo to multi coloured animation and then restarts again. At no stage do I get to login screen.
Only other option I get when I hold down power button and volume button is to restart bootloader, start and power off.
bmulvany said:
I choose recovery mode and the phone restarts, Google logo comes up and it then goes to a picture of android robot with a red excamation mark over it
It just stays there on that screen for about 2-3 minutes and then retarts
After restarting it goes through sme sequence as before constantly going from Google Logo to multi coloured animation and then restarts again. At no stage do I get to login screen.
Only other option I get when I hold down power button and volume button is to restart bootloader, start and power off.
Click to expand...
Click to collapse
try this, from step 4:
http://forum.xda-developers.com/showthread.php?t=1366806
it should work
quiro91 said:
try this, from step 4:
http://forum.xda-developers.com/showthread.php?t=1366806
it should work
Click to expand...
Click to collapse
that worked thanks
the hardest part was getting my laptop to pick up my phone in bootloader mode but my laptop is getting old and on its last legs, the usb ports are dodgy for everything
Just to warn you, there's a good chance it will happen again eventually. A few days ago it happened to me for the second time (completely stock).
I decided this time to root it and install a custom rom seeing as how I'd have to flash stock again anyway. I'm hoping that whatever bug that caused it has been fixed in 4.0.3.
case0 said:
Just to warn you, there's a good chance it will happen again eventually. A few days ago it happened to me for the second time (completely stock).
I decided this time to root it and install a custom rom seeing as how I'd have to flash stock again anyway. I'm hoping that whatever bug that caused it has been fixed in 4.0.3.
Click to expand...
Click to collapse
how often has this happened to you where the phone goes into reboot cycle?
are you on 4.0.2 as well I assume its the gsm phone as well?
its handy to sort but a pain in the whole having to install all the apps again
bmulvany said:
how often has this happened to you where the phone goes into reboot cycle?
are you on 4.0.2 as well I assume its the gsm phone as well?
its handy to sort but a pain in the whole having to install all the apps again
Click to expand...
Click to collapse
The first time it happened was the 11th Jan, on 4.0.1, and the second time was the 29th Feb, on 4.0.2. And yeh it's GSM.
Yeh exactly, sucks having to install apps again etc. Now I'm rooted I've got a nandroid backup just in case it happens again.
i flashed Acer_AV041_A100_1.014.00_WW_GEN1 on my tab and now i dont have sound. i came from some custom rom when they returned my tab from a factory service.
agill711 said:
i flashed Acer_AV041_A100_1.014.00_WW_GEN1 on my tab and now i dont have sound. i came from some custom rom when they returned my tab from a factory service.
Click to expand...
Click to collapse
I'll do it....did you fully wipe first? Also some more information would be nice. Like..unlocked bootloader, custom recovery, etc. What you're running directly affect the steps taken to do anything.
i sent my tablet off to acer to get serviced because it would not boot up. when i got it back it had honeycomb. i got the ota upgrade to ics but it had "1.0014_cus" on the end of the ics version. im all stock, stock locked bootloader. i didnt want to go through all the rooting because this is my wife's tablet. i knew that it was a new update and the stock rom i had did not update. i just download the 1.0014_gen1 and renamed it update.zip and did the stock recovery update. thanks for replaying.
pio_masaki said:
I'll do it....did you fully wipe first? Also some more information would be nice. Like..unlocked bootloader, custom recovery, etc. What you're running directly affect the steps taken to do anything.
Click to expand...
Click to collapse
agill711 said:
i sent my tablet off to acer to get serviced because it would not boot up. when i got it back it had honeycomb. i got the ota upgrade to ics but it had "1.0014_cus" on the end of the ics version. im all stock, stock locked bootloader. i didnt want to go through all the rooting because this is my wife's tablet. i knew that it was a new update and the stock rom i had did not update. i just download the 1.0014_gen1 and renamed it update.zip and did the stock recovery update. thanks for replaying.
Click to expand...
Click to collapse
Ok, have you done a reset on it yet?
Power off tablet
Hold volume UP (furthest from lock switch)
Press and hold Power
Once it gets to the acer screen let go of power and toggle the lock switch a few times while holding Volume UP
should do a reset
reboot and report back.
Theres videos on youtube if you need a visual aid.
pio_masaki said:
Ok, have you done a reset on it yet?
Power off tablet
Hold volume UP (furthest from lock switch)
Press and hold Power
Once it gets to the acer screen let go of power and toggle the lock switch a few times while holding Volume UP
should do a reset
reboot and report back.
Theres videos on youtube if you need a visual aid.
Click to expand...
Click to collapse
Thanks it worked. I did notice some sluggishness when doing somethings. but the sound works. i also noticed that when you are runing a app sometimes it jumps back to the home screen when just holding it. but thanks for the help.
agill711 said:
Thanks it worked. I did notice some sluggishness when doing somethings. but the sound works. i also noticed that when you are runing a app sometimes it jumps back to the home screen when just holding it. but thanks for the help.
Click to expand...
Click to collapse
The jumping to home happens to my wife almost constantly, but never to me. I think it's part of the hyper sensitive issue these have, combined with how it's being held at the time. I guess the way I hold it doesn't trigger it, but my wife does somewhow.
The sluggishness thing happens on occasion anyways, I've seen it alot on Acer and Acer based ROMs, but I don't seem to run into it on CM9 or Jellytime. Occasional reboots will also help with that.
Hi
This is my first post. I have had Note 2 for 6 months now and have done a root using Samsung Galaxy Tool kit which worked fine.
Few days ago, I update the phone updated which unrooted the phone so decided to root the phone again last night.
It went through fine and the phone was working. I was able to use all the apps and make calls. This morning after making a call, I put the phone on the desk, after 10 minutes, the phone was dead. I couldn't turn it on.
Battery was fully charged. when I press the power button, there is a red light on top flashing.
I have tried vol up + home button + power but it doesn't work.
I have looked at other forums but no real answer to the problem.
I was going to flash the phone with original stock rom using Odin, not sure if it will.work
Please advice there is any other solution to this.
Thanks
ranjeet81 said:
Hi
This is my first post. I have had Note 2 for 6 months now and have done a root using Samsung Galaxy Tool kit which worked fine.
Few days ago, I update the phone updated which unrooted the phone so decided to root the phone again last night.
It went through fine and the phone was working. I was able to use all the apps and make calls. This morning after making a call, I put the phone on the desk, after 10 minutes, the phone was dead. I couldn't turn it on.
Battery was fully charged. when I press the power button, there is a red light on top flashing.
I have tried vol up + home button + power but it doesn't work.
I have looked at other forums but no real answer to the problem.
I was going to flash the phone with original stock rom using Odin, not sure if it will.work
Please advice there is any other solution to this.
Thanks
Click to expand...
Click to collapse
Sounds like sudden death.
Sent from my GT-N7100 using xda premium
How you will flash ROM? you are able to reboot to download mod?
If yes, try it
Symptoms are highly suggestive of sudden death.
If you are unable to flash ROM, don't do anything and send it to service station.
Well have you taken out the battery yet? If not, please do and leave it out for 1-2 minutes. Then put it back and see if it boots.
dr.ketan said:
How you will flash ROM? you are able to reboot to download mod?
If yes, try it
Symptoms are highly suggestive of sudden death.
If you are unable to flash ROM, don't do anything and send it to service station.
Click to expand...
Click to collapse
no I can't boot the device hence can't flash. you are probably right, "sudden death" as I can't do anything except the red light next to the ear phone flashing every 10 secs.
Yeah that is proximity sensor light and that is classic symptom of sudden death.
Can you tell me you were on which rom last?
I mean you have updated to which rom, bcoz latest rom believed to be fixed for sudden death. And that will be big challenge if you were on ll7 and still it is sudden death.
Sent from my GT-N7100 using xda premium
dr.ketan said:
Yeah that is proximity sensor light and that is classic symptom of sudden death.
Can you tell me you were on which rom last?
I mean you have updated to which rom, bcoz latest rom believed to be fixed for sudden death. And that will be big challenge if you were on ll7 and still it is sudden death.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
I was still on original 4.1.1 , only re-rooted last night.
was planning to put a CM10.1
guess it's a trip to Samsung Service Center, only worry is it was rooted when it died.
not sure if they will cover it
I have this problem after i flash note2core kenel AS but i was able to enter recovery and flash OC version and no problem try pull out the battery then enter recovery.
adinfsfocus said:
I have this problem after i flash note2core kenel AS but i was ablel to enter recovery and flash OC version and no problem try pull out the battery then enter recovery.
Click to expand...
Click to collapse
you mean pull out the battery and put back in then enter recovery
is there a sequence to enter into recovery or just vol down + home button + power?
ranjeet81 said:
you mean pull out the battery and put back in then enter recovery
is there a sequence to enter into recovery or just vol down + home button + power?
Click to expand...
Click to collapse
Yes pull out battery 1min then put back then enter recovery ,,vol UP + home button + power''
VOLUME UP not DOWN :good:
adinfsfocus said:
Yes pull out battery 1min then put back then enter recovery ,,vol UP + home button + power''
VOLUME UP not DOWN :good:
Click to expand...
Click to collapse
no luck..
unfortunately there is no Samsung Service Center in Leicester (UK)...need to find one and then hopefully they wont know that my phone was rooted
back to the old old old Sony Ericsson- just text messages and phone calls
You press vol up + menu+power long 10 sec end no recovery?attention vol up not down.
adinfsfocus said:
You press vol up + menu+power long 10 sec end no recovery?attention vol up not down.
Click to expand...
Click to collapse
no response, only red light flashing every 10 secs.
did hold for 10 secs.
Thanks for your help..
Try with Odin to flash any rom if not i got no idea maybe somebody else who knows.
Good luck.
adinfsfocus said:
Try with Odin to flash any rom if not i got no idea maybe somebody else who knows.
Good luck.
Click to expand...
Click to collapse
Dude... Its the Sudden Death Issue plain and simple!!! There is NOTHING else to do or try...
adinfsfocus said:
Try with Odin to flash any rom if not i got no idea maybe somebody else who knows.
Good luck.
Click to expand...
Click to collapse
thanks, at least you tried.
I wont be able to flash any rom as Galaxy Note 2 tool kit cannot connect to the phone even though all the drivers are installed.
The phone need to be in either recovery mode or need to be on to flash ( unless I am mistaken)
And in what circumstances appear???
ranjeet81 said:
no luck..
unfortunately there is no Samsung Service Center in Leicester (UK)...
Click to expand...
Click to collapse
Mansfield if you fancy a trip up the M1
https://www.eblast.co.uk/
ranjeet81 said:
I was still on original 4.1.1 , only re-rooted last night.
was planning to put a CM10.1
guess it's a trip to Samsung Service Center, only worry is it was rooted when it died.
not sure if they will cover it
Click to expand...
Click to collapse
They will never know that you are rooted unless you tell them.. it is sudden death .. bring it for warranty just dont tell them that you rooted it...
Sent from Godfather Gt-N7100
A TRIANGLE AWAY will make your WARRANTY stay
Hit thanks if you love your phone =)
ranjeet81 said:
I was still on original 4.1.1 , only re-rooted last night.
was planning to put a CM10.1
guess it's a trip to Samsung Service Center, only worry is it was rooted when it died.
not sure if they will cover it
Click to expand...
Click to collapse
Don't worry in sudden complete death (unable to get into Download Mode) they can't figure it out.
Just ask him it was as it is after purchase and it happened suddenly. Do need to even mention you can't boot into recovery or download mode.
Sent from my GT-N7100 using xda premium
Ok So I just bought this att s3 from Craigslist. As soon as I got home it started restarting , it will reboot like after 10 seconds.
It boots as far as the Samsung logo then restarts. Sometimes it goes all they way to att splash screen then reboots.
What I have tried to fix.
1) boot to recovery whipe data and dalvik, but it won't give me enough time to copleate the command before it restarts.
2) boot to download mode but won't stay on enough time to hook it up to my pc the use odin on it.
3)Booted safe mode and the phone booted up all the way then the power menu came up then restarted.
Im out of ideas Do you think the mother board is messed up?
Plzz help thank you for looking and for your help/...
kipster3001 said:
Ok So I just bought this att s3 from Craigslist. As soon as I got home it started restarting , it will reboot like after 10 seconds.
It boots as far as the Samsung logo then restarts. Sometimes it goes all they way to att splash screen then reboots.
What I have tried to fix.
1) boot to recovery whipe data and dalvik, but it won't give me enough time to copleate the command before it restarts.
2) boot to download mode but won't stay on enough time to hook it up to my pc the use odin on it.
3)Booted safe mode and the phone booted up all the way then the power menu came up then restarted.
Im out of ideas Do you think the mother board is messed up?
Plzz help thank you for looking and for your help/...
Click to expand...
Click to collapse
Did you ask if this was rooted before you got it ? So you got the phone home and had done nothing to it before it started rebooting or did you do something and it start ?
I've heard this happen when someone had a wipe for bad and the recovery gets borked but it could be the power button as well. The hard reboot happens after the power button has been pushed for 10 seconds. This could explain the constant reboots/ Mess around with it and see if that helps. I had this happen on a skyrocket and cappy and the button got "unstuck"
hednik said:
Did you ask if this was rooted before you got it ? So you got the phone home and had done nothing to it before it started rebooting or did you do something and it start ?
I've heard this happen when someone had a wipe for bad and the recovery gets borked but it could be the power button as well. The hard reboot happens after the power button has been pushed for 10 seconds. This could explain the constant reboots/ Mess around with it and see if that helps. I had this happen on a skyrocket and cappy and the button got "unstuck"
Click to expand...
Click to collapse
its not rooted when i manage to get in into download mode its official and the counter is 0 .
the recovery is stock. I did think that It could be the power button stuck but the button clicks . Im gonna have it checked anyway to see if it could be the power button
kipster3001 said:
its not rooted when i manage to get in into download mode its official and the counter is 0 .
the recovery is stock. I did think that It could be the power button stuck but the button clicks . Im gonna have it checked anyway to see if it could be the power button
Click to expand...
Click to collapse
Does it reboots even when plugged/charging?
Did you try another battery?
kipster3001 said:
its not rooted when i manage to get in into download mode its official and the counter is 0 .
the recovery is stock. I did think that It could be the power button stuck but the button clicks . I'm gonna have it checked anyway to see if it could be the power button
Click to expand...
Click to collapse
It's not really a matter of it not clicking physically on the outside but something sticking under that button.
From your initial post to you stated it not always restarting at the exact same point during the boot up. Tend to make me think physical.
If its not rooted and has stock recovery someone might have rooted it before and then tried to put it back stock and borked it somehow.
Have you tried downloading Odin 3.07 and see if it's recognized ?
Did it boot when you bought it ? Please don't tell me you bought it without seeing it boot up first...
hednik said:
Did it boot when you bought it ? Please don't tell me you bought it without seeing it boot up first...
Click to expand...
Click to collapse
+1
I've had my G4 for a while and it's been rooted and running Xposed for well over a month without trouble. I rebooted the phone yesterday and it went into a bootloop. I let it churn for a while before finally removing the battery, fortunately it started up right after but had to go through the tedious "Android is starting. Optimizing app 1 of ...." screen before I could use the device.
I hadn't changed much of anything lately and I really don't know what could be causing this. I suspect it could possibly be related to the recent Android System Webview update that was pushed out by the Google Play app but that is only a guess.
To correct this I will likely remove Xposed... if that doesn't work I'll have to restore an unrooted image.
This occurring with anyone else??
My phone gets stuck on the red "Verizon" boot screen if I select "power off and restart" instead of just powering the phone down and using the hardware power button. When you run into your issue, are you doing "power off and restart" too?
Pulling the battery and powering on the device seems to resolve the issue (for now) when that happens, but it doesn't happen if I just do a normal shutdown & turn-on. I've been running Xposed for over a month too, and haven't loaded any new modules recently except for G4 Tweakbox (the issue was happening before I used G4 TB, so I know that app isn't the culprit)
FWIW: Verizon 10B & Xposed v74
Yeah I'm using the reboot option from the power menu. I'll try power off... then restart manually when I get home from work. Thanks for the suggestion!
EDIT:
You were correct, Thanks!
I had the issue of staying on the red verizon screen, removed sd card and it booted up. Swapped to a better card and no issues. Just my .02
CrustyMcLovin said:
Yeah I'm using the reboot option from the power menu. I'll try power off... then restart manually when I get home from work. Thanks for the suggestion!
EDIT:
You were correct, Thanks!
Click to expand...
Click to collapse
My pleasure! Glad I could help since that reboot vs. power-off & manual restart was the only thing that ended up being a possible solution for my issue too. I couldn't tell you why that's happening or how we can fix it, but at least we know how to avoid the issue from happening in the first place now!!