Wifi slow at home, but not at work - Nexus 7 (2013) Q&A

We just switched to Xifinity's 105 Mbps internet. I can regularly see 125 Mbps + speeds wireless on my laptop, where as my Nexus 7 routinely gets 35-45 Mbps. When I launch the facebook app it literally takes about 45 seconds for the news fee to load and even then after that many seconds the images on the feed load one by one. When updating apps on the playstore they take about 15-20 seconds to start, but when they do, the update jumps 8-12 mb at a time finishing in a few seconds. Apps like youtube and google chrome seem to function as normal with the problem only being Facebook. I brought my Nexus to work with me and with a much slower wireless connection Facebook loaded almost instantly. Here is everything I have done as well as the information about the two WiFi connections:
Troubleshooting steps completed:
Uninstalled/re-installed Facebook app
wiped the Cache partition
updated Facebook app the latest version
WiFi settings at home:
WPA-PSK + WPA2-PSK (recommended by Xifinity, and honestly gives the best performance)
I tried messing around with WPA2-PSK (AES) & WPA-PSK (TKIP) but for some reason I was being restricted to a throughput of 19mbps-34mbps no matter what I did. Given this, I didn't bother checking the Nexus when I was utilizing those settings as I knew I wasn't going to use them since I was getting such poor speeds.
Laptop detects it as WPA-2 (Personal) Encryption: AES
WiFi settings at work:
802.1x EAP
Laptop detects it as WAP-2 (Enterprise) Encryption: AES
The previous router I had I was using WPA2-PSK (AES) and was getting the maximum 45mbps speed I was paying for and had no issues on my Nexus. I'm assuming this router is somehow restricting the Nexus on WiFi, but wanted to post here for feedback/suggestions before I hard reset it and potentially not rectify the issue.
Has anyone ran into something similar and fixed it?

5 GHz or 2.4?

matt55555 said:
5 GHz or 2.4?
Click to expand...
Click to collapse
2.4. I just recently picked up a Galaxy Note 3 for work. I can confirm that the WiFi on it exhibits the same issues as the Nexus 7. Seems to be something with Android as none of my iOS devices exhibit any issues regarding speed. I switched my WiFi security to WPA2-PSK (AES) and saw no improvement. I don't have the ability to create a guest network with my current router, but again can confirm that both my Note 3 and Nexus 7 are fast at work, but slow at home.

Related

Won't connect to Cisco E4200 router with N only G!

Hi,
Just received my Galaxy Nexus earlier today and have been battling to have it attempt a connection to my WiFi router at home, it'll have a go at the neighbours routers but just says 'saved' on mine and never connects or fails regardless of password given or settings used.
Well - I just found the issue, if I set the E4200 to 'G' mode the phone connects perfectly, but it WILL NOT connect to the router set to 'N' speeds on 2.4 or 5GHz using 20 or 40 MHz channel width.
Anyone found there are potential issues with this phone and 'N' routers? I should mention I've tried 3 different kernels (stock, modaco and franco) and 3 different ROM's (4.0.1 stock, 4.0.2 Revolution HD and 4.0.3 build in the dev section) and all exhibit the same issue. Have not changed baseband as I'm using a 'T' model and want to keep my I9250TDVKK6 modem - this is probably where the problem is anyway.
Anyone else having similar or found a workaround or solution? Thanks!
Hi,
have you tried settings the MHZ band on auto or anything besides just 20mhz band? not many devices like this channel, I'm not having any trouble on the Aerohive system at work or other Netgear at home.
Thanks for the thought! 20 is standard but I've tried every setting - it will connect on 2.4GHz using 'G' fixed speed/protocol or 5GHz only using 'A', neither works at all on 'N' on any channel, width or security
It is bizarre, it's like the phone decides it won't try and says "saved" on the profile once the password is put in when its on "N" there is no connecting, authenticating or getting an IP feedback at all, it does nothing really. If I choose another working AP after trying an "N" one the "N" one says 'disabled'.
My SGS2 worked flawlessly and without complaint previously on any "N" or otherwise setting.
I have the same model router, and it is working for me. I have both the 2.4 and 5 ghz set to mixed network mode. Channel width set to auto, and security/encryption matching on both frequencies. On the Nexus, I have the 5 ghz specified in Wifi settings.
Sent from my Galaxy Nexus using xda premium
I have this model and connect via the 5ghz connection with no problems.
Same with E3000 with DD-WRT and Virginmedia Superhub
I've been suffering with this problem for a while now. I bought mine on the 19th Nov and tried it out in pure 5 Ghz mode almost straight away and was very impressed with the throughput from my 50Mb Virginmedia cable connection (40+Mb/s with Speedtest.net app).
All was well until I suddenly couldn't connect. It said the SSID was saved and the signal was excellent but tapping "connect" did nothing. I presumed my phone was acting a little screwy so did a had reset (stock unrooted 4.01F YAKU) and tried again but still suffered the same problem.
I started to suspect it could be a channel issue as the GN only supports a handful of 5Ghz channels, so set them accordingly in DD-WRT on my E3000...same result.
To rule out the router, I activated the 5Ghz wireless on my Virginmedia Superhub and what do you think happened?? Exactly the same as before. Everytime I tapped connect, there was no evidence of and attempt to connect to the network. I then tried the 5Ghz SSID on the E3000 and got the same result with the Superhub one dropping back to "disabled" as the OP noticed.
I'm trying to recall if the problem occured before or after the volume fix OTA but I can't really remember to be honest. I'm sterting to think that the handset is faulty as only a couple of people seem to be suffering with this issue...
---------- Post added at 09:50 PM ---------- Previous post was at 09:38 PM ----------
I Googled the issue again and discovered a post on Androids bug posting forum which seems to indicate it's a hardware fault:
http://code.google.com/p/android/issues/detail?id=23296
I think a trip back to Phones4U is in order for an exchange.
It's happened again!!
I have the same problem with the replacement handset as before. I had just been using 5Ghz, disconnected and when I tried to reconnect, it just sat there as if I hadn't selected "Connect". I've been looking around on various forums and I'm inclined to think that they just die after a while as there arer many other posts similar to this with lots of people trying saying the same as I (and the OP did). Mine has been fine for over 2 months and suddenly has ceased to work...Looks like a warranty replacement this time as P4U were kind enough to replace the handset in-store even though I was out of the 30 day exchange period as I had shown them this forum post indicating it was a known problem that other users were suffering...Technology always fails me in the end
..
Wi-Fi on the GN is horribly broken—you just need to accept it until the Android developers get their heads out their *sses and fix it. Using our Cisco enterprise-class access points, the GN cannot connect at 5GHz—though every other Wi-Fi device that supports 5GHz can. That said though, the GN CAN do 11n over 2.4GHz. Go into Settings, Wireless and Networks, Wi-Fi and tap on your SSID. This should show you your link speed and 72Mbps is as good as you’re going to get with a 20MHz channel and the GN hardware—mine shows 65Mbps and this is an 11n speed, albeit a slower one. From the configuration of our enterprise-class access points, 11g covers “6.0, 9.0, 12.0, 18.0, 24.0, 36.0, 48.0 and 54.0”—whereas 11n covers “m0-m15” (MCS index). The GN only supports m0-m7 and, currently, my GN is connecting at m6.
Hope this helps! At least a little.

slow wifi

Hey guys am i the only one having issues with wifi, its so painfully slow takes forever to load a webpage forget about watching a video, and no its not my wifi because i have tried several different ones and its always the same slow speeds, ive gone over my data limit twice since i got the g4 because cant you wifi.
is their a fix for this iissue, love my g4 but seriously thinking about another device
bayniner said:
Hey guys am i the only one having issues with wifi, its so painfully slow takes forever to load a webpage forget about watching a video, and no its not my wifi because i have tried several different ones and its always the same slow speeds, ive gone over my data limit twice since i got the g4 because cant you wifi.
is their a fix for this iissue, love my g4 but seriously thinking about another device
Click to expand...
Click to collapse
Try the DNSet application - I had painful Comcast WiFi speeds, or lack thereof, and running this application before turning on WiFi solves the issue. Not sure if it's just me, but you should know that MMS doesn't work when the DNSet application is running.
What is stopping us from hardcoding DNS entries in the WLAN config now that we have root? Is this possible?
Icculus760 said:
Try the DNSet application - I had painful Comcast WiFi speeds, or lack thereof, and running this application before turning on WiFi solves the issue. Not sure if it's just me, but you should know that MMS doesn't work when the DNSet application is running.
Click to expand...
Click to collapse
I looked at it, but the app needs to create a VPN to work, which is a whole other can of worms.
Do you have Comcast? I've learned that Comcast rolled out IPv6 out of nowhere, and many of its routers have issues with some phones (my gf's iphone included). I rooted my phone, disabled IPv6, and now I'm back to consistent 50-80Mbps download speeds on my phone.
Before, I would open up the Speedtest.net app, it would take a full minute or more to locate a server, and then the needle for the download speeds would constantly bounce between 0 and 50, sometimes with my phone prompting me that I lost my internet connection, asking if I would like to switch to data. Worth a shot! If you can't root, DNSet does this for you through the VPN, or you might be able to find a way to shut it off on your router.
I don't seem to have any issues with my phone picking up IPv6 over data or a few other routers, though, so I think this issue is more due to some bad firmware on certain modems.
Yes i do have comcast, their is many other cellphones in my house galaxy s5 ,s6, lg g3, iphone 6, none of them have problems but mine, how do i disable IPv6 once i have root
ryanpm40 said:
Do you have Comcast? I've learned that Comcast rolled out IPv6 out of nowhere, and many of its routers have issues with some phones (my gf's iphone included). I rooted my phone, disabled IPv6, and now I'm back to consistent 50-80Mbps download speeds on my phone.
Before, I would open up the Speedtest.net app, it would take a full minute or more to locate a server, and then the needle for the download speeds would constantly bounce between 0 and 50, sometimes with my phone prompting me that I lost my internet connection, asking if I would like to switch to data. Worth a shot! If you can't root, DNSet does this for you through the VPN, or you might be able to find a way to shut it off on your router.
I don't seem to have any issues with my phone picking up IPv6 over data or a few other routers, though, so I think this issue is more due to some bad firmware on certain modems.
Click to expand...
Click to collapse
From the G3 after the 5.0 update, the fix was to disable IPv6 as well. This isn't related to IPv6 though, as it only seems to effect the G3/G4. Also, Google "What is my IP" when on mobile data and you will likely have an IPv6 address from Verizon.
I don't know that it isn't related to ipv6; Samsung phones have similar issues and my girlfriend's iphone does as well. I don't think the problem is the protocol itself, but how certain modems (seemingly Comcast ones) incorrectly implement them in their firmware

Slow Wi-Fi after WW_2.20.40.97_20150917 update?

I did a search and didn't find anything. I've been updating my ZE551ML and keeping it completely stock. I am on the latest update (WW_2.20.40.97_20150917) and did a Factory Reset for a clean start. I realized after setting up my Wi-Fi again that speeds are extremely slow; <20 Mbps. This is on both the 5 GHz and 2.4 GHz bands, and even if I put it in the Performance Battery mode.
Is anyone else seeing similar and if so, did it start with this update or something earlier?
Is it because of the location? For me, Wi-Fi working normally (at least didn't affect my daily use) except for in my room which is not very far from the router. I get 3 to 4 bars wifi, but it will stop working for sometime and speed is very slow I can't even watch a video without being interrupted. If I walk out of my room, speed is back normal. It's like my room is protected against wifi
Sent from my ASUS_Z00A using Tapatalk
It is definitely something up with my ZF2. I have plenty of other devices connected to the same Wi-Fi network that get appropriate speeds. I'm pretty sure it also got great Wi-Fi speeds when I first got it, but this is the first time I re-checked the speeds after all of the various software updates since release, plus a Factory Reset.
FYI, after some additional testing as well as downgrading the firmware, this seems to be some sort of weird interaction between my router/access point and the ZF2.
I'm currently using the T-Mobile CellSpot (basically a ASUS RT-AC68 with T-Mobile custom firmware) in Access Point mode, and what I've been able to determine is that the ZF2 seems to be speed-limited when connected to the "normal" SSIDs (I have separate ones for 2.4 GHz and 5 GHz). I have configured guest SSIDs (which have Internet access but not local LAN access) and when connected to those the speeds are as expected.
Really doesn't make much sense to me since it is the same wireless radio on the router. But at least I can reproduce it definitely at this point.
Some time lag )
chp said:
I did a search and didn't find anything. I've been updating my ZE551ML and keeping it completely stock. I am on the latest update (WW_2.20.40.97_20150917) and did a Factory Reset for a clean start. I realized after setting up my Wi-Fi again that speeds are extremely slow; <20 Mbps. This is on both the 5 GHz and 2.4 GHz bands, and even if I put it in the Performance Battery mode.
Is anyone else seeing similar and if so, did it start with this update or something earlier?
Click to expand...
Click to collapse
My ZE551 ML is also facing some issues after the final update WW_2.20.40.97_20150917. Cellular data is not working. All the buttons are working and on but arrows are not displayed and no data transfer and status says Cellular network status-Disconnected.
poor clarity in voice calls to the receiver and slow system respond with even phone book app.
Expecting a kind support ....

Moto Z2 Play Wi-Fi Issue (connects/disconnects too often) Need Solution Please HELP!!

I have just bought a new moto Z2 play, everything is great but the wi-fi disconnects and reconnects too much when i am in the next room. I had moto z play earlier and it gave me no problems at all.
I have reset the networks, forget wifi and started fresh, restarted phone in safe mode, restarted router and still facing the issue.
Any perfect fix/solution please?!
What network ? 2.4 ? 5 GHz ?
For me 5GHz is much faster at least, they are both stable but 5GHz is noticeably better.
What AP are you using ?
Last time when I had frequent disconnects on Android device, it was due to incorrectly set security parameters on the WiFi AP.
IM facing the same issue
I have the same problem on latest version. The connection to my 5 GHz network at home is just bad. It's not great on 2.4 GHz too, but 5 GHz is just a desaster. It's slow, often can't transport anything and very often just disconnects and then it takes an eternity to reconnect. Most of the time it won't even show up in WiFi list, but very often it at least still shows up when checking with WiFi connection manager. Then it's still there at about -70 to -60 dB which should be more than enough for a stable connection.
And like the op I can confirm I had absolutely no problems on the first gen Moto Z play.
My router is a "Fritz!Box 6490" by AVM (Not known much outside but everyone that understands a thing about routers they will recommend that company since they make the best non-business routers you can get here) and I don't think there can be any problem with it since the Z2 play is the only device having any problem.
I can't use 2.4 GHz at home which I can understand since that frequency band is just too crowded, but I put my 5 GHz network in the highest band possible, the next WiFi signal is about 7 bands lower. The only signal using the same band is the guest WiFi of the router but there is no traffic at all on it.
The router UI seems to confirm that there are problems. It shows my phone's connection with a signal strength of about -90 dB while the phone itself reports about -65 dB. And while the router UI shows a momentary data speed in the hundreds of Mbit/s for my laptop (which also maxes out at 802.11n, so no ac), it mostly shows one under 10 for my phone, that only changes when I'm doing a speedtest, but not much
It's there any hidden WiFi setting for Android that could be altered or anything to make the connection as robust as it's supposed to be?

Nexus 5X randomly lose connectivity

Hello there,
I am encountering a problem with my beloved N5X...
Since a few weeks it randomly loses connectivity (both cellular and Wi-Fi)
And after a few seconds (sometimes minutes) it catches the network back.
For example:
I wake up the phone for checking messages, and i see WhatsApp saying "searching for messages", no warning icons for network.
Then i try to load a Chrome page, it does not load..
After a few seconds all is getting back to normal and everything loads. (the web page, new messages notifications comes on, etc)
I tried so far:
- Reboot (after a reboot it works normally for a few hours, then problem begins again)
- Resetting network parameters (does nothing)
- Complete factory reset (had 2 weeks problem free then the problem begins again)
- Flashing custom ROM (from Google factory to last Lineage OS 15.1)
For informations:
- No VPN
- No gaming, the phone never heats up
- Good network coverage (both cellular and Wi-Fi)
- No network related apps
- The phone is 3 years old, never felt on the ground
Any ideas?
Thanks a lot for reply, and have a nice day!
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
.bucch said:
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
Click to expand...
Click to collapse
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
breacH86 said:
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
Click to expand...
Click to collapse
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
.bucch said:
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
Click to expand...
Click to collapse
Well, after a few days i noticed the problem still persist even on 2.4GHz, but less than before..
Unfortunately Synology router does not have APSD option in the Wi-Fi settings.
I tried to put Protected Management Frames (PMF) on "enable - optional", that setting was disabled before.
Wait and see.
Thanks again!

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