Anybody else experiencing YouTube hanging, Netflix(video stops, audio continues) after around 30 seconds?
If I play a video in the YouTube app or Netflix, the video ALWAYS hangs/freezes. I can get it going again if I move the timeline position cursor, but after another 30 seconds, it freezes again. Any fixes?
Same issue here. Sprint Galaxy Note 4. Netflix freezes around every 1:30 mins and the Audio continues to play. Not sure how to fix either
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After random few seconds of music, speaker shuts off. Again with pause n' play it works for few seconds.
Rebooting fixes it for a time, but starts again after awhile. Mainly when charging.
Anybody else facing such issue? It's a software bug or hardware is at fault? Can anybody help please.
Getting that too with play music. Also finding it on YouTube. If I pause and play again, it starts to work for a short while. YouTube eventually grinds to a stop though, stuttering through videos.
I keep sending feedback reports when it happens, assume it'll be fixed soon
Anyone experiencing choppy videos or videos that keep playing audio but freeze up? Happens on my pixel xl and is universal... YouTube, my video playback, Facebook video. Not app specific.
Did you have all apps updated in the store? If not do that. If that doesn't help try a factory reset. Nothing else can be done
Yeah... Will have to try the factory reset I suppose.
Buddyfunlove said:
Anyone experiencing choppy videos or videos that keep playing audio but freeze up? Happens on my pixel xl and is universal... YouTube, my video playback, Facebook video. Not app specific.
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Mine does that too. Noticed it during YouTube playback.
I had the same thing happening today on youtube, video would freeze but audio kept playing, only problem is I am on a Note 4 until my Pixel XL gets here. Cant speak to the other issues, curious if a reset solved it for you.
Did a restart and seemed to work itself out... At least when playing my own videos back. If it creeps back I will try the full factory reset.
Not seeing this on my xl
drum747 said:
I had the same thing happening today on youtube, video would freeze but audio kept playing, only problem is I am on a Note 4 until my Pixel XL gets here. Cant speak to the other issues, curious if a reset solved it for you.
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Exactly what happens to me on my new Pixel XL
Yep happens to me on youtube app. Not tried it on my own videos yet though. Hopefully a fix will be released soon for this.
This was driving me crazy this morning. Watching YouTube on Pixel XL and video would freeze while audio kept going. Not happening on Netflix so far. Just YouTube. I emptied the cache and cleared data for YouTube app and force stopped it. Hasn't happened since. I wonder if it's a software problem with Android 7.1?
I've been experiencing this also while watching Netflix. The video will pause for 15-30 secs with the audio continuing. Eventually it synchs back up further up in the scene. Amazon video won't play at all. Do you think this is a case of the apps not yet jiving with Android 7.1? Or possibly some bad phones? Mine is a Pixel XL from Verizon. I'm still within my 14 day to return if a bad unit. Anyone have an idea what could be going on?
I get this with videos on Twitter and FaceBook. Havent seen it with YouTube and I rarely watch Netflix. It is very irritating but can normally be resolved with a restart.
Just contacted support about this. Literally anything video playback has a 3 second stutter and then the audio end up being out of sync. Happens with my recorded videos, snap chat, Instagram, YouTube etc.
Of course after restarting no issues. I wonder what's causing it.
https://youtu.be/TfOTBvYfJBo
Sent from my Pixel XL using Tapatalk
Getting the same thing. Reboot needed to fix it.
No one knows what triggers it?
Sent from my Pixel XL using Tapatalk
I also have the same issue, when I take a video then play it, it freezes between 3-9 seconds with the audio still going. At some point the video restarts, and when it gets back to where the video froze, starts again with the audio in sync. See video below.
Edit: a reboot only fixes the issue temporarily, it seems to come back within a couple hours.
https://youtu.be/9jCHOGT6Yt8
So bad
It's absolutely horrendous! Came from a nexus 6p never had this issue. It's happening in, literally, every app with video, sometimes it won't even play audio or video on Facebook, it does it when I'm trying to play Snapchats where I'll hear the audio but the video freezes and then the video playa really fast all at once at the end to catch up with the audio. It does it on YouTube and Netflix and Hulu as well. It even does it when I'm recording video within Snapchat! I'm disappointed that the phone has been performing more poorly than my old nexus 6p. I hope they fix it asap. I do not want to ba e to do a factory reset. I just finally got done painstakingly setting up all my apps again on this
I only have this issue with YouTube... Usually locks up when I do full screen and after it rotates it feeezes but audio continues.
I occasionally will have YouTube freeze but audio continues. Seems to be only YouTube though and I don't think it's the phone because it was happening on my Note 7 as well.
Happened to me a handful of times where video stops playing but audio keeps going in YouTube. Am I the only one that doesn't realize the video stopped until like 30 seconds later? lol
All I have to do is rewind the video a small amount and then it keeps going and doesn't happen again for that video.
Is anyone else experiencing videos on Facebook or instagram playing choppy??
It seems when I play certain videos the first frame of the video will flash repeatedly through the entire video.. It's like the video skips a frame and you see the very first frame in its place and then keeps playing normal until it happens again like up to 10 times per video
It's also pausing on its own
Yeah exactly the same on my s8...
same here as well
Also having the same issue
having same issue, i believe it's due to verizon throttling video quality. from what i read, videos now play at 480p, if you want to unlock full HD playback, it'll coat $10 extra per month on your plan...
Strange that it only happens with FB videos not YouTube or Netflix
Is there any end to Verizon's nickel and dime to death approach?
Same
Same here, on an S8+. Video will start, play for about 4 seconds, jump back, sometime pause, then continue playing, and repeating the same skip a few times throughout the video.
I don't think it's Verizon because I have Att and having the same issue with my note 8
I'm experiencing the same thing, it's only happening on Facebook and with my Galaxy S8. There's nothing posted from Facebook or anywhere else saying they've established a fix or working on one.
Note: I'm in England and on the Three network, my home Wi-Fi connection is virgin media.
Sent from my SM-G950F using Tapatalk
It recently started happening on my gf's S6. I've tried Verizon support and they blame fb no surprise there..
Disable the video enhancer option in advance settings. That caused me multiple video streaming issues on my note 8.
It happens to me on Wifi too, so don't think it's Verizon, also had the issue when i was with T-Mobile N7 and S7. Also i tried disabling the video enhancer like failtorespond suggested. Still get random pauses on Facebook videos. I blame Facebook's buggy app
Just tried turning off video enhancer, didn't resolve issue... on note 8
I just installed the latest beta apk from apkmirror, so far no issues with video playback no pauses. If anyone else wants to test here is the link.
Code:
https://www.apkmirror.com/apk/facebook-2/facebook/facebook-149-0-0-15-70-release
This is happening to me too and it is only on Facebook. I have Note 8 on the Optus network.
I'm experiencing the same thing- Facebook video gets choppy, displaying the first frame of the video for a split second then resuming. Super annoying! Galaxy S8 here on T-Mobile, video throttling turned OFF for my account, wifi through Spectrum.
i find that I only have issues when the phone is in portrait mode when trying to watch facebook videos. Try turning the phone to landscape and see if your video plays okay. Guessing it's a Facebook app issue.
Yeah, I've been having the same issue with my Samsung S8+ since Facebook pushed a recent update, maybe a week and a half ago. It's got to be Facebook, YouTube is fine, Kodi is fine, and it's happening over both cellular and Wi-Fi networks.
So my pixel 2 xl will randomly stop playing things such as YouTube videos, Facebook videos and even music on apps such as Pandora and Spotify. It's like I'm pausing the videos/music.. I can click the play button again and it will start playing fine for a minute or so before it does the pause thingy again..
Does anyone have any idea on what could be causing this?
Same issue
I have the same issue, it just started a few days ago. I called Google support but they were unable to figure it out.
I have the same problem after the Feb Update. Did a clean install so Idk.
Has anyone else experienced this? While listening to YouTube music, it plays just fine. But as soon as I turn off the screen, it starts skipping and pausing repeatedly. I wonder if Google battery optimization has something to with it
nighthawk626 said:
Has anyone else experienced this? While listening to YouTube music, it plays just fine. But as soon as I turn off the screen, it starts skipping and pausing repeatedly. I wonder if Google battery optimization has something to with it
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This has just started happening to me. However, it only skips once. Very weird.