[Q] LTE/Wifi reception worse? - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

I'm coming from a HTC Droid DNA, and I've noticed since getting the phone that the 4G and Wifi data connections seem to hiccup when waking the phone. I can't always reproduce it, but I've had the 4G/LTE icon shows up with up/download icons active yet apps hang up on their connections and even speedtest shows poor speeds. It seems as though it sometimes gets better if the phone has been awake/screen on, but that could just be my perception. Overall, it seems that I had better 4G/LTE and Wifi connections with my old phone.
Anyone else have thoughts on poor speeds/reception with their Note 4? Thanks,

Related

[Q] How's your signal strength? [LTE]

Hey all,
I'm curious to how your reception is on the VZ GNex. I still have my Rezound here and it seems like I'm getting about -20db worse on the GNex compared to the Rezound. I'm curious - has anyone else experienced this?
Thanks,
Super
yeah, and it is killing me. In the same spot in my room I had my rezound, I had MUCH MUCH better signal strengh. I could keep 4G all day, which is why I switched from sprint to verizon. Thunderbolt, Droid Bionic, Rezound, all worked fine. The GN looses 4G consistantly. This might be a deal breaker for me. I am going to try a custom rom in a min when it finishes downloading, but I doubt that will help. Also am on 4.0.2.
on the thunderbolt there was a setting that allowed us to change when it "lost" 4G signal. I.E. it would allow the phone to pick up a weak signal. Does anyone know if there is a setting like this? I know the signal isn't weak in my house from the previous phones, so it is either a setting like this, or the GN has a really crappy radio...
The 3g and 4g on my Nexus is very bad and not even usable. It is either dropped or barely working. Without wi-fi my phone would have been useless today.
If this isn't correct quickly I will have no choice but to go back to my Thunderbolt which was great!
Service at my apartment just sucks but it's getting the same reception as my OG Droid
I had a rezound and was certainly getting a better signal, 2 things I noticed on the rezound was the battery door actually had antenna relays in it, and also there was 3 settings on the rezound for network performance (performance, normal, and battery saver)
I get horrible signal strength in spots, like on my way home from work there are several short distances where it just drops the signal all together.
At home, my phone seems to just drop connection completely and it's having a hard time picking it up again. Noticed this morning it had been without network access all night. Rebooted it and everything was OK (strong signal) in the exact same physical location.
does any body know how to update roaming with this phone I tried *228 but that didn't work
I am having similar issues in regards to network dropping out. I can understand why 4g would -being limited coverage and all- but 3g should seamlessly pick up where it drops off, plus my voice signal is much lower -100dBmw vs -85/-90dBm which I got with my OG Droid.
jnyce87 said:
does any body know how to update roaming with this phone I tried *228 but that didn't work
Click to expand...
Click to collapse
You can't update roaming on LTE devices, as the sim card automatically does it. What you can do is a "sim reset" type thing.
Power off, and leave your sim card out for like 5 minutes. Put it back in and turn on the phone. According to multiple sources, this will cause the sim to have to re-register on the network, thus refreshing/updating your privs.
Rezound is way better reception wise. Matter of fact, the Rezound is better at a lot of key things! Ima give this a chance but I gotta say I miss my Rezzy!!
Sent from my Galaxy Nexus using Tapatalk
WOW.... my Nexus data was very bad and almost unusable, but now it is fixed!
I didn't want to, but I did a factory data reset and it resolved the data issues. Everything is solid connections now and holding steady. Before the signal was bouncing all over the place.
Give the factory data reset a try if you are having issues. Yes you have to start over but it's better than having a phone that doesn't work.
Phew... now I am happy again! I really thought I was going to have to go back to my Thunderbolt.
OK. I did some digging. I recommend all users download an app called sensorly. It would appear that the reported signal strength by default is 4G. Currently, my 4G is is teetering at -100dBm to no signal and that shows on my phone as no bars. However, I discovered that my 3G is at -90 dBm (excellent coverage). From what I have researched it would appear that the phone has issues handshaking between 3G and 4G which I am sure will be corrected in an OTA update.
If I go to Settings-Wireless & Networks-More-Mobile Networks-Network Mode-CDMA/LTE and switch to CDMA only my bars come up and my dBm appears normal in settings.
I am pretty confident this is a LTE/3G handshake issue. Just like when you leave your home and you are still barely connected to wifi and the phone doesn't know what to use, so all of your apps fail trying to connect. I think it is just the same.
Anyway, I hope this helps others. It has made me less neurotic finding this out.
I had the rezound and returned it because of the headphone noise. Got the nexus and it gets terrible signal and speeds where the rezound was great. Called Verizon and they are sending me another Rezound and told me it shouldn't have the audio problems. We shall see. I just know that the nexus is unusable in my house due to reception.
Sent from my Galaxy Nexus using Tapatalk

[Q] Losing all data when toggling 4g? [LTE

Hey everyone!
I was wondering if anyone else is having the problem where if you toggled your 4g to turn it off, you would lose all data entirely? I currently running winner's kang-cm9 and when I try to turn off 4g through the toggle or through the settings, I only get gray signal bars. I'm assuming I should still have 3g after turning off 4g. Is this someone that everyone is experience or is it my phone?
I'm having a similar issue (stock ROM). I notice it every morning when I leave for work. I leave my place and wifi disconnects (lack of signal). Since I don't have LTE outside, it seems like it try's over and over to obtain LTE signal. LTE is spotty in my area, so it will go in and out. However, 3G sometimes fails to connect and I sit there without any signal. It's incredibly frustrating...
Last night I just flashed to Apex ROM/Kernel. This morning I waited for my car to warm up a little bit and by the time i plugged in my phone, it had a 3g connection. I will be continuing to look out for this, but I have been able to replicate the issue in my first paragraph over and over again... something is definitely wrong with the radio on our phone (CDMA).
Oh that happens to me a lot too because I get bad 4g in my area so a lot of times when its switching back and forth I lose data for a while.
The problem I'm having is that I would try to disable LTE/4g to save battery but would end up losing all data (Only calls and text work). On my friends thunderbolt he was able to disable 4g and retain his 3g data. As for me, I lose all data and I have to restart to regain data again when I try to disable 4g data
Sent from my Galaxy Nexus using Tapatalk
Shooshi said:
Oh that happens to me a lot too because I get bad 4g in my area so a lot of times when its switching back and forth I lose data for a while.
The problem I'm having is that I would try to disable LTE/4g to save battery but would end up losing all data (Only calls and text work). On my friends thunderbolt he was able to disable 4g and retain his 3g data. As for me, I lose all data and I have to restart to regain data again when I try to disable 4g data
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
That's an interesting point. I was wondering how the other LTE VZ phones handled this situation... I think VZ/Google needs to address this in a fix ASAP.
I work in a largish company in Seattle area. We have ~5000 engineers working in the area and I posted the same question since my Verizon GNexus would completely lose all mobile data for hours at a time every 3-4 days. From what the results I got, they said that in our area they are all seeing those problems and they had different devices. I got responses from OG Droid, Droid Charge, GNexus, DroidX2, Thunderbolt.
I've been seriously considering returning my phone since this is clearly a verizon data network issue which is not limited to LTE as their press releases would have you believe.
caslca said:
I work in a largish company in Seattle area. We have ~5000 engineers working in the area and I posted the same question since my Verizon GNexus would completely lose all mobile data for hours at a time every 3-4 days. From what the results I got, they said that in our area they are all seeing those problems and they had different devices. I got responses from OG Droid, Droid Charge, GNexus, DroidX2, Thunderbolt.
I've been seriously considering returning my phone since this is clearly a verizon data network issue which is not limited to LTE as their press releases would have you believe.
Click to expand...
Click to collapse
Well see, i can get data if i toggle airplane mode or cdma to cdma/LTE. it takes me forcing the phone to start looking for 3g instead of LTE.
Very serious issue. Slow reconnects on a toggle that should be unobtrusive between 4g-3g. I suffer from the same issue.
What's worse. The reception in general is terrible. And dropping from 4g to 3g ..the phone either never reestablishes 4g or take.....a. VERY long time. Like, 10-15 minutes. Unbelievable
I'm trying desperately to get google to be aware of this and I'm PRAYYYIINNGG this is a software issue.
P.s this is my third nexus... so I believe this is everyone
Sent from my Galaxy Nexus using xda premium
Yep... I have two other friends with this issue as well. I just got off the phone with Verizon, and they acknowledged the data connectivity issues... they said an update is in the works and is tentatively sometime Jan/February.... for the record, i'm on 4.0.3 (axi0m rom); not that it should matter ...
What I'm seeing is similar but sounds like it might be slightly different. I have a thread on it here:
http://forum.xda-developers.com/showthread.php?p=21352288
I'm not sure if what I'm describing there is "normal" and the thing they are working on an update to address or if I have a bad radio/phone. Any thoughts?
In my case, it will go: 4G->no_data->4G in the span of about 30 seconds or so. The 4G indicator will still show for a few seconds but I'll get "no connection" kind of messages. Then I get just a solid gray triangle. About 30 seconds later, I see the bars, then the 4G indicator, then the bars turn blue.
Anyone else seeing this? This happened to the phone before this which I swapped due to this problem. What are the chances I got 2 bad ones in a row? Or is it just a similar issue to what you all are describing?

[Q] Data sometimes drops altogether [Verizon LTE/3G]

Hello,
I have a Verizon edition of the Galaxy Nexus, and both my initial phone and my warranty replacement have had the same issue: specifically, they both will occasionally drop all data, be it 3G, 4G, or EDGE. Occasionally they will even drop voice signal altogether. (I've also had the second phone reboot randomly - not often, but it did when I tried to use Wifi Tether, for instance).
This does not happen everywhere, but since my job takes me all over town it happens a reasonable amount, (and notably, not with the Sprint EVO 4G work phone I have). I am based in Sacramento, CA.
My phone is rooted. I have heard that the phone may have issues with switching towers? It is able to reclaim a signal reasonably quickly once it drops, (10-15 seconds) although sometimes I have to do nonsense like switch in and out of airplane mode to force it to grab a 4G signal.
I'm coming up on my return and refund period within a day or so and would like to know if I should dump this phone for an HTC Rezound, or if this is something I can fix by installing the 4.0.3 leaked software.
Thanks in advance for your help.
I know that there is a newer base band you could try flashing, and 4.03 might also fix some of your issues, but be aware that you are pretty much beta testing new technology.
I've never had voice drop on my GNex, but I will occasionally have a drop of data. I believe in my case it is because I am on the cusp of 4g coverage at home, so sometimes it will (barely) connect to the 4g tower, and then disconnect and go back on 3g. When I'm at work and I have solid 4g coverage this issue doesn't present itself.
To remedy the situation temporarily I just switch to CDMA when I'm at home, and if I am in an area where there is 4g and I want faster connection speed I'll re-enable LTE. I know this sounds like a ridiculous solution, but I love my GN too much to return it...again, we are early adopters of new technology.
Only 0.6% of android users are even on ICS - all of this technology is very new.
I believe as Verizon rolls out 4g to more areas that currently only have 3g coverage we will see less and less drops in data (greyed out bars). Hopefully Google/Verizon/Samsung will improve on the radios, etc and make things more smooth for us.
As far as wifi tether goes, I know they JUST got it working on Galaxy Nexus recently, and it is still in beta phase, so I wouldn't count on it being bug free...I had a reboot once when using the beta 10 version, so I don't think what you are experiencing is all that uncommon.
I had a similar issue but only when I was in 4G coverage. I would randomly completely lose signal for about 30 seconds and then it would come back. Usually happened quite often..about 4-5 times an hour. I ended up taking it back for a new one and a new SIM card and haven't had that issue since.
Sent from my Galaxy Nexus using Tapatalk

[Q] LG G3 Three UK Signal Dropping

Hi all,
Is anyone else experiencing terrible signal on Three UK? My dad just got his G3 and compared to his Nokia 925 signal on Three is atrocious, and seems to drop in an out constantly?
Anyone else experiencing the same?
Not on 3 but I'm on ee (T-Mobile) and I have some prob outs at times that I found has been bit strange but most the time I have great signal.
I am on Three, had no signal concerns at all except in areas of weak signal. The phone doesn't seem great at maintaining a connection when signal is weak, whereas other phones might stay with 1 bar this drops to none, but otherwise signal is as good as can be expected.
No problems here
Sent from my LG-F400L
I have had this problem on 3 UK. I found that going into network settings and choosing the network mode without LTE stopped it from happening! Any idea why this may be anyone? Do we have defective units?
Matt
The g3 is just very slow at finding signal when its lost signal - what is happening is you are losing signal (even if just a split second), any other phone would probably instantly reconnect but the G3 seems slow - this is all software based (well, radio firmware) and can be fixed (and word on the street is that it will be fixed in the next, August, release).
Lennyuk said:
The g3 is just very slow at finding signal when its lost signal - what is happening is you are losing signal (even if just a split second), any other phone would probably instantly reconnect but the G3 seems slow - this is all software based (well, radio firmware) and can be fixed (and word on the street is that it will be fixed in the next, August, release).
Click to expand...
Click to collapse
Thanks for the info, I won't be sending this off any time soon then! Also thanks for your unroot and chromecast volume fix guides they have been very helpful.
Wouldn't enabling fast dormancy help to find the signal quicker if it loses it?
I have also seem a connection problem on three in the UK. I figured switching off lte stopped it happening so much but then again I get 4G free and three tell me I have good signal strength for it so it seems silly to turn it off. Having said that I haven't seen it pop up once yet. Anybody tell me what the signal icons are on the G3, I have only had H so far? Cheers
Sent from my LG-D855 using XDA Free mobile app
stigslim said:
I have also seem a connection problem on three in the UK. I figured switching off lte stopped it happening so much but then again I get 4G free and three tell me I have good signal strength for it so it seems silly to turn it off. Having said that I haven't seen it pop up once yet. Anybody tell me what the signal icons are on the G3, I have only had H so far? Cheers
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
I haven't seen the 4g logo yet either as I live away from any LTE areas, I've seen H and H+, 4g will show up as either LTE or a 4g symbol so I assume that your phone isn't connected to LTE/4g if you haven't seen either of those
Yep that's what I figured. Tweeted three cs but didn't seem to get much help. Thought maybe it's because I'm a SIM only customer. But I have checked there website and to all intents I should be connecting. 4G is good on my area. Not sure what else to try?
Enable fast dormancy for the 3 network. 4G works great on 3 in cities where it is supported.
How to enable fast dormancy? Website gives my area a good signal. I don't even get H+ which I did with my galaxy s3.
stigslim said:
Yep that's what I figured. Tweeted three cs but didn't seem to get much help. Thought maybe it's because I'm a SIM only customer. But I have checked there website and to all intents I should be connecting. 4G is good on my area. Not sure what else to try?
Click to expand...
Click to collapse
Have you tried the options when you enter 3845#*855# into the phone ? I had to use this as I was not getting LTE. See here for more info http://forum.xda-developers.com/lg-g3/general/mod-root-activate-lte-g3-t2819387
The option its already in my network settings menu and switched on. Are these different? Just can't put my finger on it.
I am having the same issue with my LG G3 on Three, the signal is much worse than my galaxy S3. Drops out randomly in my house and then takes ages to get a signal again.
Wondering whether to send it back our not as a phone with bad reception is kind of pointless! Anything perhaps fixable with a new firmware for the radio?
Yep exact same issues. Hoping it's not the phone (bought it myself not from three) really like it and Up to now three was great ? gutted.
It seems the phone either had really good or really bad reception. In poor area's it's quite flaky and can drop out easily when moving between rooms or even how you hold it.
If the reception is good you can get some great speeds on 4G though. Hoping they fix the issues with low signal strength soon as it's quite annoying.
Had a text from three saying they were going to fix my issue within the next seven days. Not picked up a 4g signal at all yet. So watch this space.
I also had problems with signal. I got a replacement SIM & that seems to have improved matters.

Wifi speed slow, possible phone issue?

So I am not entirely sure if it is the phone or whats going on but I thought I would share in case someone else had similar problems with their note 4.
My wifi speed at home is always slower on my note 4 versus my wifes identical note 4. Both White Verizon note 4s. Other devices such as my laptop and hers all get good speed results. Mine will be as slow as 3mbps when hers is over 10.
I have "forgot" the network, reconnected. Didn't change anything. The wifi setting on our phones are identical. Rebooted, battery pulls...nothing changes. Wifi signal strength is identical.
Called ATT (Uverse internet) and they came out and installed a new wireless router, still no change.
Sometimes when I'm streaming videos with my phone at home on the wifi it just gets crazy slow when all of our other devices are just fine.
Anyone know why this is happening or what I can try to fix it? Short of doing a hard reset which I really don't want to do, is there anything else? It really seems like there is something wrong with my phone?
Thanks for the help

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