[Q] Wired connection slower than WiFi? - Fire TV Q&A, Help & Troubleshooting

My fire tv running Kodi or SPMC has the strange behavior that playing movies from a SMB share (Apple time capsule) with wired connection is buffering, but not on WiFi.
I've already replaced the ethernet cable and used another port an the time capsule, but the problem is still the same.
Is it possible that the network stack on fire tv is bad on wired connections only?
Thanks!

Related

[Q] Fire Tv Stick and (hotel) Wifi

Is the Fire TV Stick easier to set up in a hotel than a Chromecast (with the AP Isolation issues)?
Am I right is saying that the Fire TV Stick is not dependent on the Wifi signal for the speed at which it 'flings' a media file, the Wifi is used to make a direct wireless connection between the fling sender and the fling receiver?
You can login through Chrome browser in Fire Tv.
SandLake said:
Is the Fire TV Stick easier to set up in a hotel than a Chromecast (with the AP Isolation issues)?
Am I right is saying that the Fire TV Stick is not dependent on the Wifi signal for the speed at which it 'flings' a media file, the Wifi is used to make a direct wireless connection between the fling sender and the fling receiver?
Click to expand...
Click to collapse
Hmm the network connection is in the path of the data from the sender to the stick. You will always have a dependency on network throughput unless you are playing from local media storage - which the stick doesnt support.
If you are interested in playing from a local storage device, one thing you can do is invest $20 in one of the HooToo Tripmate travel routers. They have usb ports that you can plug in a local drive and share via wifi to your stick.
Sorry, I'm not very proficient with this, I had heard of WiFi Direct (http://www.howtogeek.com/178691/htg-explains-what-is-wi-fi-direct-and-how-does-it-work/) and thought that maybe this is how the Fire TV Stick worked - the sender and receiver needs to be on the same network to 'find' each other but then communicate directly.
I have tried using plex on my android phone to stream from my home plex server (admittedly over mobile internet) and the experience was underwhelming. I had thought that maybe (just maybe) I could load up my tablet with media and using a Fire TV Stick fling the media at a TV using this direct connection and avoid any slowdowns on hotel wifi. If this isn't going to work I have just bought a Raspberry Pi2 which I can connect using an actual cable (how 20th century!!!!)
SandLake said:
Sorry, I'm not very proficient with this, I had heard of WiFi Direct (http://www.howtogeek.com/178691/htg-explains-what-is-wi-fi-direct-and-how-does-it-work/) and thought that maybe this is how the Fire TV Stick worked - the sender and receiver needs to be on the same network to 'find' each other but then communicate directly.
I have tried using plex on my android phone to stream from my home plex server (admittedly over mobile internet) and the experience was underwhelming. I had thought that maybe (just maybe) I could load up my tablet with media and using a Fire TV Stick fling the media at a TV using this direct connection and avoid any slowdowns on hotel wifi. If this isn't going to work I have just bought a Raspberry Pi2 which I can connect using an actual cable (how 20th century!!!!)
Click to expand...
Click to collapse
You can achieve local playback to a FTV easily with one of the HooToo Tripmates. They give you a local wifi hotspot. Devices plugged into the hotspot can be shared (like usb drives etc). Media on your wifi connected devices can be accessed as well. Your tablet and FTV would connect to the Tripmate wifi and not to the hotel. The Tripmate can connect to the hotel and allow your devices to connect to the internet for netflix etc.. You have many options using this method.

how can I connect fire TV to a fixed wireless WiFi?

Hi,
There are many WiFi around my fire TV, and sometimes new WiFi will appear. Some of them don't need password and stronger.
how can I connect fire TV to my fixed wireless WiFi and ignore another WiFi automatically?
thanks

Unable to connect to internet!

My firestick says it is connected to the WiFi, but not the internet. "Home is not available". Sometimes it connects and sometimes it doesn't. I have moved it around but nothing seems to matter. It won't stay connected. I'm confused how it can be connected to WiFi, but not the internet. Can anyone help me please?
I have the 3rd generation Amazon Fire TV. I notice this happens a lot with the FoxNow app as well as when streaming from Amazon Video. I don't see this with Netflix or when I stream from my Plex Media server. Mainly only with Amazon Video and FoxNow. It keeps telling me that Amazon Home is unavailable and it shows in the network status that it's connected to WiFi but not the internet. I'm running on the 5ghz band on channel 153 and all my other devices connected to the router work when the Fire TV states there's no internet. I've unregistered and re-registered my device as well as rebooted it several times, but the issue keeps coming back.
It doesn't happen all the time. There will be some days where there's not an issue with it. But when it happens, I have to reboot the Fire TV or unregister and re-register it on Amazon. I've ran a WiFi scanner and it tells me channel 153 is the best one for me based on my area. The Fire TV is just a few feet away from my WiFi router. I'm using the power adapter that came with the Fire TV in a wall outlet as it won't work with my TV's USB port (not powerful enough).
Our router is brand new (NetGear Firehawk R7000) and our cable modem is fine as well. Like I said, everything else works fine after the Fire TV loses connection.
We only have a 30mbps connection. Could that be it? Didn't seem to bother us when we had a Roku, but I wanted to get something that used the 5ghz channel so I went with the Fire TV since it was on sale.
friendlyphil said:
My firestick says it is connected to the WiFi, but not the internet. "Home is not available". Sometimes it connects and sometimes it doesn't. I have moved it around but nothing seems to matter. It won't stay connected. I'm confused how it can be connected to WiFi, but not the internet. Can anyone help me please?
Click to expand...
Click to collapse
iBolski said:
I have the 3rd generation Amazon Fire TV. I notice this happens a lot with the FoxNow app as well as when streaming from Amazon Video. I don't see this with Netflix or when I stream from my Plex Media server. Mainly only with Amazon Video and FoxNow. It keeps telling me that Amazon Home is unavailable and it shows in the network status that it's connected to WiFi but not the internet. I'm running on the 5ghz band on channel 153 and all my other devices connected to the router work when the Fire TV states there's no internet. I've unregistered and re-registered my device as well as rebooted it several times, but the issue keeps coming back.
It doesn't happen all the time. There will be some days where there's not an issue with it. But when it happens, I have to reboot the Fire TV or unregister and re-register it on Amazon. I've ran a WiFi scanner and it tells me channel 153 is the best one for me based on my area. The Fire TV is just a few feet away from my WiFi router. I'm using the power adapter that came with the Fire TV in a wall outlet as it won't work with my TV's USB port (not powerful enough).
Our router is brand new (NetGear Firehawk R7000) and our cable modem is fine as well. Like I said, everything else works fine after the Fire TV loses connection.
We only have a 30mbps connection. Could that be it? Didn't seem to bother us when we had a Roku, but I wanted to get something that used the 5ghz channel so I went with the Fire TV since it was on sale.
Click to expand...
Click to collapse
Try channel 36 on 5ghz band..
I've had this same issue for a year with no solution. I'm stuck on channel 36 which is the most crowded in my neighborhood
Well, I bit the bullet and purchased the LAN adapter for the Fire TV device and since this past Monday (4/23/2018) after hooking it up directly to my router and not using WiFi, I have not had a single issue. Before that, over the weekend and the past week, I had numerous hang ups and loss of internet (at least, the Fire TV said I had no internet but I did) after watching a movie, or a couple of TV shows.
I'm really thinking the issue is tied to heat (it heats up after using it for one movie or a couple of TV shows) and that causes an issue with the WiFi chip in the device. Since moving to using a LAN cable instead, there doesn't appear to be an issue with this now.
Also, I've noticed where lag/delay between audio and video that slowly creeps in as time moves on while watching a movie has appeared to have disappeared as well. Definitely, something is up with my WiFi. Not sure if it's my router or how it's configured (Netgear Nighthawk), but I have checked various settings (no dual band being used and only used 5ghz band, but the same issue was also on 2.4ghz band when I tried that) and nothing fixed the issue until moving off of WiFi.
I do have a repeater in the house for my wife because her laptop has a crappy wifi controller in it so she can't get a good signal upstairs whereas the rest of us have no issues. But, that's not always plugged in. Only when she needs to use her laptop upstairs so when she's not using it, it's turned off/unplugged from the wall. It also only uses the 2.4ghz band.
But in any case, using the LAN adapter appears to have solved my issue. Only time will tell, but the loss of internet via the Fire TV would happen daily. Now, after 3 days, it hasn't happened once. Knocking on wood that this fixes my issue.
UPDATE 4/26/2018:
Day 3 of using the Fire TV with the LAN adaptor. Watched over 5 hours of Dexter and not one issue. I watch it via Netflix and usually, after a few viewings, Netflix goes into buffering mode. Hasn't happened once this week since getting the LAN adapter. It definitely seems to have fixed my issue.
vic_singh said:
Try channel 36 on 5ghz band..
I've had this same issue for a year with no solution. I'm stuck on channel 36 which is the most crowded in my neighborhood
Click to expand...
Click to collapse
Ya you're right about going with lower / middle of the bands. I noticed this with 2.4ghz band too, I had it set to auto in my router settings and it picked 11, but AFTV didn't like anything 10 or over, so just changed band in router settings manual @1 or 6 and no issues.
Well, over a week now and not ONE single hang up and need to reboot. Definitely something with the WiFi in the device if you ask me. Interference, possibly brought on when the device gets too hot maybe? I dunno. Problem solved if you ask me! So happy now. Love my FireTV even more!

Very slow speeds with gigabit ethernet adapter to SMB1 share

Hi, I'm having an issue but not sure what could be causing it!
I have an Asus router with a USB HDD plugged in to the USB3.0 port shared via SMB (I believe it's SMB 1 as I think that's all the router can do). I want to access the SMB via Kodi.
I originally had the official ethernet adapter which could stream for the HDD ok with the occasional buffering (this is limited to 100Mb) so I thought I'd swap it out for a gigabit adapter.
I've tried two different gigabit ethernet adapters and found that when trying to access the SMB in both Kodi and VLC, the performance is awful, to the point where it barely works! It takes ~20 seconds to start and then buffers every 5 seconds.
Using the same adapter, HDD and Kodi/VLC, the same videos play fine in done through uPnP, so have narrowed it down to gigabit ethernet having issues with SMB1 for some reason!
Can someone please explain why this is the case! I can't imagine that a protocol would slow down a specific speed of network. Is anyone else using a FireStick streaming from a HDD plugged into a router?

fire tv looses wifi connection with Plex

Help
Most times when I try to start Plex to steam a movie or tv show from my computer wifi (Win7) I have to shut the Toshiba firetv down and cold start it. Is there a way to fix this problem?
What's your network setup?
Are computer and television connecting to the same WiFi access point?
Do you have the Plex client on the TV set to allow insecure network connections on the same network?
Hello
The computer and TV are on the same 1G WiFi network router / modem. Computer is directly connected and the TV is wireless.. Plex app starts on the Toshiba Fire Tv but while loading a movie or tv program will go black and nothing. Both movie and TV show are in MKV format. It's just so frustrating to have to shut down the TV and restart to get the shows to play, computer is always on.
Thanks for your response.
chas638
Are you able to stream video from other FireTV apps?
This sounds like a Plex & networking issue. Have you tried giving your FireTV and Computer static IPs?
You may want to try the Plex support forum:
Topics tagged fire-tv
Topics tagged fire-tv
forums.plex.tv
Hello
I'm not sure how to create static IPs. I assumed because they were on the same network the router would handle it. I left a message as you suggested on the Plex forum.
Thank you

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