note 2 screen problem after hard reset. - Galaxy Note II Q&A, Help & Troubleshooting

Hi guys long time reader first time posting. I recently bought a note 2 off my friend. He hard reset the note 2 before giving it me and now it is having screen problems.
Is this a digitizer problem or hardware fault

chappy4412 said:
Hi guys long time reader first time posting. I recently bought a note 2 off my friend. He hard reset the note 2 before giving it me and now it is having screen problems.
Is this a digitizer problem or hardware fault
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Click to collapse
When you get it already become like this?

soralz said:
When you get it already become like this?
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Thanks for your reply. Yes my friend had an upgrade so he gave me this one. He hadn't used it since resetting it. He said it was working fine while he had it.

Related

Hadware or Software Issue?

I have the dash for two weeks now (wm6.5)... about 3 days ago and out of the blue the lcd started to show this white scanlines. It was just placed next to the pc and connected by the usb cable when i noticed the problem (it wasn´t phisically damaged). I hard reseted it...nothing. Installed wm6 and wm5 and nothing.. the lines are still there. I am pretty upset with this matter
Is it the lcd or something else..?
How can i fix it and prevent this to happen again?
Does anybody know if this problem is covered by the warranty and under which arguments?
Thanks.
Here is a picture of the screen so you can get an idea...
http://www.subirimagenes.com/otros-htc620whitelines-3724327.html
Not a single answer to this post! Come on guys i am desperate...
MProdigy said:
Not a single answer to this post! Come on guys i am desperate...
Click to expand...
Click to collapse
Maybe something is loose regarding your lcd (hardware), If you haven't dropped maybe you should give a shot with your warranty and probably you will get a new dash
sure you have problem with your display.you must change,or if it is new go to store,for change.good luck,and a happy cristmanth
if you say you already did some hard reseting then it's a hardware problem.. if the warranty does not cover it then try to disarm it following the instructions that you can find in this forum.. suerte amigo!
Thanks guys for the advices. I purchased a new lcd, relaced it and now it works right, seems like the problem is solved. I hope i don´t get any more problems in the future cause the dash has everything i want in a mobile phone.
MProdigy said:
Thanks guys for the advices. I purchased a new lcd, relaced it and now it works right, seems like the problem is solved. I hope i don´t get any more problems in the future cause the dash has everything i want in a mobile phone.
Click to expand...
Click to collapse
Good to know that you solved your problem

[Q] New Note II DOA?

Hi everyone,
Just received my note II. Hasn't even been 1 day when the screen went like this..Is it DOA?
i.imgur.com/Ze0iB.jpg
Factory reset the device and try again. If the same problem persists, return it asap.
gamesmanalai said:
Hi everyone,
Just received my note II. Hasn't even been 1 day when the screen went like this..Is it DOA?
i.imgur.com/Ze0iB.jpg
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Click to collapse

[Q] Bricked phone or Screen Problem?

Here is the problem. I install a custom rom. it's working properly. but a few days ago, it says weather widget stop working. and i uninstall it using titanium backup. but after a few days later, the screen is not turning on but it got sound from the lockscreen and opening app drawer. i tried few ways. then, it's working again. but just now, it happened again. screen off. the boot and lockscreen can be hear properly. is it the rom problem or my screen problem? if it is my screen problem, how do i claim warranty since the device already rooted. please help me. this really made me sad. :crying:
Install stock rom via odin then root it again then install traingel away to rest counter then remove root
Sent from my GT-N7100 using Tapatalk
when you reboot, can you see those white words(galaxy note 2 etc.)? if you cant see those, i am sorry, but it is going to be a screen problem.
you rooted it, but it doesnt matter because they wont be doing anything with your system. they will just change the LCD, so no need to unroot it.
gangster082 said:
Install stock rom via odin then root it again then install traingel aways to rest counter then remove root
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
how can i install stock if the screen off? i need to be in dowload mode by using odin right? thanks in advance
Enter recovery and do a factory reset.
Fixed? Good
Not fixed? Re-flash rom
Fixed now? Good
Can't enter Recovery? Enter download mode, flash Stock ROM through ODIN
Fixed now? Good
Can't enter Download? I can't help with this one
Ohh sorry but if ur screen not even getting on in boot screen like Madness1414 said no way to unroot untill u fix ur screen
Sent from my GT-N7100 using Tapatalk
Madness1414 said:
when you reboot, can you see those white words(galaxy note 2 etc.)? if you cant see those, i am sorry, but it is going to be a screen problem.
you rooted it, but it doesnt matter because they wont be doing anything with your system. they will just change the LCD, so no need to unroot it.
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Click to collapse
nope. cant see a thing. ohh. but, if they fix the screen, they must turn it on and see wether it's working or not. i use joeldroid and when booting, after galaxy note 2 word, google logo will come up. will they notice that the device is rooted or not?
If your screen is dead, they can't check if the phone is rooted until they fix the screen
Even if they fix the screen, they will most likely be too lazy to check if its rooted.
I once completely destroyed my partitions on my old galaxy by entering a Motorola command in Terminal, + it was rooted
I got my money back
gangster082 said:
Ohh sorry but if ur screen not even getting on in boot screen like Madness1414 said no way to unroot untill u fix ur screen
Sent from my GT-N7100 using Tapatalk
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Click to collapse
humm. guess it's the screen problem then. thanks!
Mashed_Potatoes said:
If your screen is dead, they can't check if the phone is rooted until they fix the screen
Even if they fix the screen, they will most likely be too lazy to check if its rooted.
I once completely destroyed my partitions on my old galaxy by entering a Motorola command in Terminal, + it was rooted
I got my money back
Click to expand...
Click to collapse
really? this post really make me more relieved. :good:
think i'll let it off for the time being. i'll try to turn it on. if it can be turned on, i'll unroot. if not, guess i just send it like that. thanks a lot.
trueVizard said:
really? this post really make me more relieved. :good:
think i'll let it off for the time being. i'll try to turn it on. if it can be turned on, i'll unroot. if not, guess i just send it like that. thanks a lot.
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Good luck, hopefully you'll have it fixed for free!
Mashed_Potatoes said:
Good luck, hopefully you'll have it fixed for free!
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Click to collapse
so, i send the phone to the samsung. and they said the problem is the lcd and the main board. i cannot claim the warranty since they know it's rooted. :crying::crying: now, i dont know to do. who knows how much it is cost to fix the lcd and main board.
I can't belive samsung won't fix. What country are you from
Sent from my GT-N7105 using xda app-developers app
trueVizard said:
so, i send the phone to the samsung. and they said the problem is the lcd and the main board. i cannot claim the warranty since they know it's rooted. :crying::crying: now, i dont know to do. who knows how much it is cost to fix the lcd and main board.
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Click to collapse
Oh man that sucks....i acutally sent it to the Online Store i bought it from, they have their repair shop.
I guess i've would've had the same fate if i sent it to Samsung
LCD and the Mobo cost as much as a new Note 2.....LCD is around 100 euros and Mobo is around 150-200eur
Mashed_Potatoes said:
Oh man that sucks....i acutally sent it to the Online Store i bought it from, they have their repair shop.
I guess i've would've had the same fate if i sent it to Samsung
LCD and the Mobo cost as much as a new Note 2.....LCD is around 100 euros and Mobo is around 150-200eur
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yeah. that really sucks. oohh. the price. it's really same price with the new one. humphh. oh, another question. i bought 2 years of warranty. 1 year from samsung. and another year when i bought the phone. thinking to send the phone to the store that i bought from. but, on my note 2, it's already written 'root' with marker. . will it allowed?
thedadio said:
I can't belive samsung won't fix. What country are you from
Sent from my GT-N7105 using xda app-developers app
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Click to collapse
samsung can fix it. but it'll cost me money since they know it's rooted. i'm from malaysia.
trueVizard said:
on my note 2, it's already written 'root' with marker. . will it allowed?
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Click to collapse
WOW. I didn't know someone can be an asshole this big.
I don't know man.....i don't think so :/
You could try removing the marker with something, and then try sending to the Store you bought it from.
The thing is, with a phone this expensive, no one will give up easily, if it was a 100-200$ phone you would get a replacement no doubt...
the sam but another problem...
Hey i have the Problem that i cant see anymore BUT i dont root or modified my Phone and i can see a colorful screen.
What do you think. is the screen damage or is it the GPU chip?
https://www.dropbox.com/s/4wybvdmtqnsrky0/20131125_013437.jpg
Mashed_Potatoes said:
WOW. I didn't know someone can be an asshole this big.
I don't know man.....i don't think so :/
You could try removing the marker with something, and then try sending to the Store you bought it from.
The thing is, with a phone this expensive, no one will give up easily, if it was a 100-200$ phone you would get a replacement no doubt...
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Click to collapse
yeah. i was totally shocked when i found that written at the battery slot. Guess i'll jus go fix the lcd only since there is sound coming when i push the power button. they said it will cost about 400$ to repair it. 200$ for the lcd and 200$ for the main board. i think they just want it to be original just as new. that's why they want to change the main board. what do you think?
sl33p3r85 said:
Hey i have the Problem that i cant see anymore BUT i dont root or modified my Phone and i can see a colorful screen.
What do you think. is the screen damage or is it the GPU chip?
https://www.dropbox.com/s/4wybvdmtqnsrky0/20131125_013437.jpg
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Click to collapse
i think the screen problem. try send it to the samsung. still got warranty right?

[Q] Confirm If this normal?

I got the galaxy note 10.1 2014 this morning and it has been great but i just discovered a problem. When i turn on the galaxy note the at the lock screen, the screen will not recognize my finger but it will recognize the s pen and the screen perfectly work with s pen...when i turn it off and turn it on again the finger touch works perfectly fine :/
Its on the latest update, can anyone tell me asap if this is a hardware problem or software problem so i can get a refund, i have 2 more days.
Thankyou,
po678
Po678 said:
I got the galaxy note 10.1 2014 this morning and it has been great but i just discovered a problem. When i turn on the galaxy note the at the lock screen, the screen will not recognize my finger but it will recognize the s pen and the screen perfectly work with s pen...when i turn it off and turn it on again the finger touch works perfectly fine :/
Its on the latest update, can anyone tell me asap if this is a hardware problem or software problem so i can get a refund, i have 2 more days.
Thankyou,
po678
Click to expand...
Click to collapse
No that's not normal. Try restarting it but if it continues to happen I would just exchange it to be honest.
I tried restarting and factory reset, no hope :/ any other fix for this or ill go for a refund but i love the tablet, other than that issue everything else works though that is more than enough to annoy me :|
Po678 said:
I tried restarting and factory reset, no hope :/ any other fix for this or ill go for a refund but i love the tablet, other than that issue everything else works though that is more than enough to annoy me :|
Click to expand...
Click to collapse
Yeah sounds like you have faulty device or something, go to the shop you bought it from and get a replacement.
Geordie Affy said:
Yeah sounds like you have faulty device or something, go to the shop you bought it from and get a replacement.
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Click to collapse
http://www.youtube.com/watch?v=ii7m2696T3Y have the same issue mentioned in the video :| :|
Po678 said:
http://www.youtube.com/watch?v=ii7m2696T3Y have the same issue mentioned in the video :| :|
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Click to collapse
I hope you are able to return it without any problems... the video is based on a bug found in the earlier version of this tablet as the video was posted in April... first time I see it reported for the 2014 edition
i had this probleme sometime but every time solved by restarting tab.
Try to flash your tab
Not normal. Go get one that's not faulty while you can.

[Help] My GT-I9190 is making me crazy

Hi guys,
From 6 months ago my galaxy s4 mini GT-I9190 making me crazy,because every 2/3 days,my phone starts pressing everything on the screen from himself without doing anything to him or touch the screen...One time it did a phone call himself !! WTF is This!!
Can anyboady till me what is this or if anyboady knows a fix tell me please!
My s4 mini have official 4.2.2 Rom,Not rooted,Fully OFFICIAL
And i have a warranty for it...
Why wait 6 months to check. Use the warranty.
danyznd123 said:
Hi guys,
From 6 months ago my galaxy s4 mini GT-I9190 making me crazy,because every 2/3 days,my phone starts pressing everything on the screen from himself without doing anything to him or touch the screen...One time it did a phone call himself !! WTF is This!!
Can anyboady till me what is this or if anyboady knows a fix tell me please!
My s4 mini have official 4.2.2 Rom,Not rooted,Fully OFFICIAL
And i have a warranty for it...
Click to expand...
Click to collapse
kev23m said:
Why wait 6 months to check. Use the warranty.
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Click to collapse
Exactly! Factory reset, if that doesn't work, abuse the crappy Samsung Warranty.

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