Htc desire 616 - faulty item sold - HTC Desire 616

Dear Team,
It's a dangerous experience upon my first purchase of HTC Desire616 on 07th Dec 2014.
The audio ringer or the speaker of phone is not functioning. I can't listen to music nor the ringer is working. The device gets warm after few seconds of browsing.
I am a regular user of Apple products and I don't even know where the service center is located in Hyderabad, but I had to knock the door of HTC service center within 20 days of purchase.
I do not wish to get the parts replaced in my brand new piece & hence I request the HTC team to get the phone replaced instead.
I strongly believe that the defective item is sold to me & I can't take the pains of maintaining a new phone for which the spare parts are replaced.
Following are the details of the HTC phone :
Device Model : HTC DESIRE 616
IMEI : 353835067569022
Purchase date : 07 Dec 2014
Purchase Location : BIGC, Hyderabad
S/N : WT4A9Y200066
Service Report # : QAS14122700053
Service Center details, where the phone is handed over :
TVS Electronics Ltd:
LSY ESTATES
Ameerpet
Hyderabad

Sir,
Please wait until mods will move this thread to the device specific forum.
For reply or more questions please register an account on XDA forums.
Stand by
Good luck

Related

Selling my prophet (qtek s200)G4 motherboard

The price is 30€, contact me if you are inerested
hello is the phone ok,then i have inerested .
please read 1st post.....again
he is selling G4 motherboard only.
Guys
In general section theres is a thread of Buy & Sell
Let´s use it!
http://forum.xda-developers.com/showthread.php?t=434069
I have a G4 complete fone selling. It turns on fine, but i bit slow . it has alot of wear so needs a new housing. extended battery and not memory card. The cost is 30Euro. Screen is in perfect condition.
email: [email protected]

[Q] HTC Desire from China can't figure how to root and install new rom.

Good Day,
I am a US Teacher teaching abroad in Rome and a noob to the android scene. I bought the HTC Desire on eBay from a seller in China who advertised a rooted and unbranded HTC Desire. When I received the phone it came with an Italian operating system and Windows Mobile 6.
The problem is i do not speak Italian yet and would like to root and install another rom. Being new to this i have looked up countless forum articles on this but i can't even get the phone to boot in hboot turning on phone and holding down back button does nothing nor does holding down the - volume button and power when starting phone and i can't find the usb debegging option either. I have included as much about the phone as i could find and would greatly appreciate any help with this. Trust me i have spent 2 weeks trying to find a fix on my own.
HTC DESIRE INFO:
Model No. V1.0.1-B7
Platform: Pocket PC
IMEI 850850690163042
ROM C03.021.13 ITA
ROM DATE 2010-11-19
Radio Version 4-16-2010 20:16:30
Protocol Version BASE_W09.20_P4
CPU SnapDragon QSD8250
thank you so much for your time.
You have a clone, Desire is Android not WM
A little search bought up this thread http://forum.xda-developers.com/showthread.php?t=619643&page=96
Where their phones have similar information may be worth a post on there.
Well you did not buy a desire but a clone. Don't think that it will ever see the light of android, nor any useful input on how to root it.
Sent from my HTC Desire using XDA App
Yes, however couldn't the current rom (C03.021.13 ITA) run Windows Mobile?
Also, Thanks for the link.
How do you know it is a clone?
Your info screen should display something along the lines of this:
BRAVO PVT1 SHP 2-ON
HBOOT-0.93.0001
TOUCH PANEL-SYNT0101
RADIO-5.11.05.27
AUG 10 2010 17:52:18
Click to expand...
Click to collapse
Your handset is a clone and therefore unlikely to be rooted and able to install the usual Android OS. If you weren't aware it was a clone, I'd suggest you contact Paypal ASAP for a refund.
PM me a copy of the Ebay link and I'll have a look for you to see if it is clearly listed as a clone. You can't post the link on the forum as eBay links are not allowed.
Or another workaround...NEVER EVER buy stuff from china/chinese ppl sellin stuff on eBay.
Just buy it from ppl selling in US/Canada/Britain or buy it from a retailer near you.
Or even better, skip buying electronics on eBay completely because more often than not those products have no warranty, unless the seller is from EU and has regulations which oblige them to deliver the receipt along with it. And this goes twice for China.
Sent from my HTC Desire using Tapatalk
Any breaking news here? How does the epilogue look like?

[Q] where to get the service manual for G2/Desire-Z

I would like to get the authentic genuine HTC service manual for the T-mobile G2 (HTC Desire-Z) as I have service manuals for every nice piece of electronics and vehicle and appliance I own, and I am not about to make an exception for this great phone! - lol
it exists somewhere, now someone needs to cough it up!
Desire Z User Manual
ummmm........I requested the factory SERVICE manual - i.e. the genuine HTC manual that shows the technician how to fully disassemble the phone - etc. - but thanks for the Desire Z users manual, that is interesting since I only have the G2 user's manual, it is cool to note the differences.
Try this, is not a real "service manual" (i am searching for it too), but maybe it can help
Dismantling HTC Desire Z with photos
cheers

Dead battery and a warranty

Hello
My battery is dead - it's bigger than it was and it's only for ~3h of usage.
My phone is at a warranty(almost 1 year left), but at accesories like batery is there is 6 months of warranty.
If I bring my phone to Samsungm they can replace this battery with new one, or they will tell me to buy it from them?
During the call it last for 5-10minutes, so this makes this phone not usable so they should replace it, but... What do you guys think?
They will most likely charge you for a new battery...best bet would be to buy a replacement on ebay or amazon from a reputable seller.
jdmarano said:
They will most likely charge you for a new battery...best bet would be to buy a replacement on ebay or amazon from a reputable seller.
Click to expand...
Click to collapse
I concur, definitely checkout ebay or amazon. I would say try to make a call to Samsung and make your argument. If you keep fighting it they might give in especially if you can somehow convince them that you are a loyal customer. My friend did that with his defective TV and they upgraded him after arguing on the phone for 30 minutes.
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Replacement Rumours VS What We Know So Far On XDA

This thread will hopefully help anyone expecting a replacement Note 7 and distinguish the facts vs wild media 'grab articles'. Below are some gathered facts regarding replacements so far, including shared replacement experiences worldwide. Please add in your experience and any new facts.
The announcements by the media so far: (feel free to add in or correct this information in the thread, I will update anything that is confirmed)
• Samsung will block your devices from 30th September - (Unconfirmed)
• Samsung will force an OTA through carriers limiting your Note 7 to 60% charge - (Unconfirmed)
• Samsung is issuing refurbished devices - (False)
• Samsung have issued handsets only as a replacement without a box indicating a refurbished unit - (False)
• Samsung is indicating refurbished Note 7 devices (refurbished being recalled stock that is overhauled and reissued as the '2nd batch') via an 'RF' designation in front of the serial number - (False)
• Samsung have a black/blue Square on the replacement device boxes - (True)
• Samsung will have a blue 'S' on the boxes of new batch Note 7 devices - (Unconfirmed)
• Samsung will show a green battery icon via firmware on the new Note 7 batch - (True)
****What has been confirmed?****:
• The new devices have a black/blue square on the box
• Currently affected devices (at least in South Korea) will receive an OTA update to limit the charge capacity to 60% (Samsung have run newspaper ads)
• The serial number can start with 'RF', however, it is not indicative of a refurbished unit, Some of those who ordered directly from Samsung and received the very first units from the original batch had 'RF' beginning serial numbers. It doesn't indicate a refurbished device.
• From Tuesday 20/09/2016, affected devices in the UK will also receive a software update that limits the battery charge to 60% of its full capacity.
• Replacement batteries, some are still SDI, shown via the "batt_type" identification file on the new devices.
• Those who have reported in to XDA have all said that replacements were received in sealed boxes, a new device.
• Some users have been prompted with an error message affecting access to the Secure Folder and S Health. The error encountered on some replacement '2nd batch' Note 7 devices gives the following message:
Alert: Secure Folder cannot be setup because unauthorised software was installed on this device.
&
(S Health) Unable to open app: Your device has been compromised. Because of a new security policy introduced in version 5.0, Knox is not available on compromised devices.
If you're affected, XDA user @violet182 discovered that resetting the firmware using the 'Software update and initialisation setting' via SmartSwitch on a PC/Mac will resolve the issue.
What does this all mean? Well, it points to a frantic media running as many reports as they possibly can, greatly adding to the confusion as anything and everything is being reported without much investigation. Above are facts gathered from our very own community, by sharing first hand experience as Note 7 owners we can stay ahead of the rumour mill.​
Firstly well done for this thread
• Samsung is indicating refurbished Note 7 devices (refurbished being recalled stock that is overhauled and reissued as the '2nd batch') via an 'RF' designation in front of the serial number
Explain this then to the idiot's in the media ...
My 1st Note which received on the 30th August 2016 had RF in from of the serial
My replacement which i received 12th September 2016 has RF in front of the serial
So my 1st which I ordered from Samsung UK direct and was in 1st 1000 was a refurbished model ??? say is as I still have it at home
Ok to share my experience for this thread...
Country of Purchase - UK
Phone Supplier - O2
Date original received - 30/08/16
Date Replacement Recieved - 12/09/16
Sticker on replacement box - Small black square
Serial Number Starting Letters (Original) - RF
Serial Number Starting Letters (Replacement) - RF
Manufacture Date of Replacement - 01/09/2016
Country of Manufacture - Vietnam
The whole RF being a refurb is bull how can my device be manufactured on the 1st of the month, be sent out, sold to a customer, returned to Samsung, refurbished, sent back out to the network provider and then sent to me within 11 days!
Received mine today (Canada). Original = 08/31/16, replacement = 09/15/16. Small black square on box, Made in China, serial number opening characters on both original and replacement = R28.
Also just set up Secure Folder and no problems there as I wanted to test that line in OP.
edit: This might be completely unrelated to the exchange program, but my original had the screen protector placed inaccurately, in that the lower half of the top speaker+lens+sensors were covered by it, letting it get some air underneath and struggle to stay on with my case (at the top). The replacement is placed perfectly, and I mean I just grabbed my measuring tape and checked like the huge nerd I am and it is precise, just perfect.
stevierayvaughan said:
Received mine today (Canada). Original = 08/31/16, replacement = 09/15/16. Small black square on box, Made in China, serial number opening characters on both original and replacement = R28.
Also just set up Secure Folder and no problems there as I wanted to test that line in OP.
edit: This might be completely unrelated to the exchange program, but my original had the screen protector placed inaccurately, in that the lower half of the top speaker+lens+sensors were covered by it, letting it get some air underneath and struggle to stay on with my case (at the top). The replacement is placed perfectly, and I mean I just grabbed my measuring tape and checked like the huge nerd I am and it is precise, just perfect.
Click to expand...
Click to collapse
Thanks for this, I'm going to amend the line accordingly. I have noticed with my replacement that the reported expansion gap (present on my first device) is no longer present, no light bleed can be observed either.
stevierayvaughan said:
Received mine today (Canada). Original = 08/31/16, replacement = 09/15/16.
Click to expand...
Click to collapse
Are those your manufacture dates? I guess not given the replacement date being the 15th.?
alltaken123 said:
Are those your manufacture dates? I guess not given the replacement date being the 15th.?
Click to expand...
Click to collapse
How can I see the manufacture dates? I checked on the box there's nothing nor on the little label on the back of the phone, just serial number and model number etc. The dates I gave are for when I received/activated the phones.
stevierayvaughan said:
How can I see the manufacture dates? I checked on the box there's nothing nor on the little label on the back of the phone, just serial number and model number etc. The dates I gave are for when I received/activated the phones.
Click to expand...
Click to collapse
If you use this it should give you the info:
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en_GB
Ok here's what I get:
Original N7 - MADE IN CHINA / 2016.08.13
Replacement N7 - MADE IN CHINA / 2016.08.31
And thank for the app link, it even has the temperatures very useful!
stevierayvaughan said:
Ok here's what I get:
Original N7 - MADE IN CHINA / 2016.08.13
Replacement N7 - MADE IN CHINA / 2016.08.31
And thank for the app link, it even has the temperatures very useful!
Click to expand...
Click to collapse
You're welcome, thanks for contributing.
my note 7 bought before the recall, on 28 august, has a a serial beginning with RF, so, RF means nothing
From Canada here. Received my replacement phone today. It is sealed in the box but it does not have black or blue dot or sticker. Not sure if I should open it still.
Hey guys I'm curious did you have to return the phone and the box with everything to get the new one or just the phone? Thanks
Ss4kak said:
Hey guys I'm curious did you have to return the phone and the box with everything to get the new one or just the phone? Thanks
Click to expand...
Click to collapse
I've still got my 1st note 7 ...wondering when Samsung will call for me to return it
Ss4kak said:
Hey guys I'm curious did you have to return the phone and the box with everything to get the new one or just the phone? Thanks
Click to expand...
Click to collapse
Return the box with everything in it. No need to return your gifts.
alltaken123 said:
If you use this it should give you the info:
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en_GB
Click to expand...
Click to collapse
I find the manufacturing info to be terribly inaccurate. My GS7 clearly states "MADE IN INDONESIA" on the box, but the app says China.
I'm in abu dhabi. Unit manufactured July 30, serial number starts with RF. Waiting for replacement. Is anyone there returned the unit with box incomplete accessories? They accept?
marktang said:
From Canada here. Received my replacement phone today. It is sealed in the box but it does not have black or blue dot or sticker. Not sure if I should open it still.
Click to expand...
Click to collapse
Is the imei listed on the sticker on the outside of the box? If so check it on samsung website to see if it says you are OK.
Novarider said:
Is the imei listed on the sticker on the outside of the box? If so check it on samsung website to see if it says you are OK.
Click to expand...
Click to collapse
yes i checked...it says unrecognized. but my old phone it says affected...so i'm assuming the new one is ok
My replacement also shows as unrecognised. I think you're okay to keep the device. I'll be sure to keep an eye out for anymore reports of a replacement in Canada not having a sticker, if another instance occurs I'll update.
Thanks for sharing!
How can I see the batt_type for my note 7. I've tried the Phone INFO Samsung App?

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