HTC desire 816 touch screen not working properly - Desire 816 Q&A, Help & Troubleshooting

HTC desire 816 touch screen not working properly, have to press several times each button. i bought this mobile this november 2014, instead of samsung S4, i bought this HTC, but it is irritating me lot, i tried for phone reset also, but getting same problem, im planning to go to show room for replacement,,,,,.......

Sir,
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Good luck

I have this problem to please help me to fix this
Sent from my iPad using Tapatalk

Haji Mohandes said:
I have this problem to please help me to fix this
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Same problem here. Typing a message is very hectic. Any body please help us if you have a solution.
Faisal

faisal892 said:
Same problem here. Typing a message is very hectic. Any body please help us if you have a solution.
Faisal
Click to expand...
Click to collapse
I just resolved this issue with help of mygamers. As advised by him I download stock 1,58 kernel from here https://www.androidfilehost.com/?w=...20a0dd4400e309e7d0fd260a360ef37e06faf2f86678f. I flashed it and now my cell phone's touch screen is working perfectly. My cell phone is HTC Desire 816 a5_dug. Try it, it may work for you as well.
Faisal

faisal892 said:
I just resolved this issue with help of mygamers. As advised by him I download stock 1,58 kernel from here . I flashed it and now my cell phone's touch screen is working perfectly. My cell phone is HTC Desire 816 a5_dug. Try it, it may work for you as well.
Faisal
Click to expand...
Click to collapse
Thanks for reply
I do that but my problem not solved and get very bad
Sent from my iPad using Tapatalk

Plzzzzzzzzzz heeeeeeelppp.. I'm with the same trouble I think is not a hardware issue..

Same issue here, 816x Asia. After any Rom I flash I get this a few mins after boot. Only on stock it works perfectly. I tried different kernels with roms and used 2 kinds of recoveries. Most recent versions of twrp and cwm ... Any ideas?

same problem on build 401.
I have same problem.I guess that was happen after 150MB update.

same problem
same problem plz help !!

does anybody found solution?
after flash stock kernel 1.58,left side of touch screen disabled.
God damn HTC.I bought this phone as gift for my wife.

maybe you didn't flash quite the right ROM. try updating via OTA

touch bug
seekfind said:
maybe you didn't flash quite the right ROM. try updating via OTA
Click to expand...
Click to collapse
have same problem on all different roms (carbon, cyanomode, pacs, miui, etc....)

exactly.what is the problem?software?or hardware?
does anybody test different kernel? I used stock kernel that was downloaded it from Internet.left side of screen disabled.

This does seem to be a Kernel problem; more specifically, the kernel not being compatible with the Rom or your specific hardware variant.. the only thing I can think of is an RUU exactly for your variant will solve all the problems. your phone's warranty is void so you can take it to HTC care (like Yas mobile in IR) so they flash the right RUU for you if you can't find it here. after getting the RUU, you can safely update to 1.58 via OTA to fix any remaining problems becasue it're really stable and bug free

I have the same issue. No one seems to know what it is. i am on the 816x asia single sim. I have tried stock kernal, garak kernal. CM11 CM12 Miui, Carbom. same thing happens. After i get through set up (time frame 5 mins tops) the touch screen stops reacting correctly. IE having to touch things more than once, swiping becomes harder and if i go into the pointer location DEV tool i can see that holding my finger in one spot it sparatically bouces around. Only on the stock rom the touch screen works fine. i have recovery 6.0.5.1 CWM i have tried flashing on TWRP. I am guessing this could be a 816x firmware issue. maybe this touchscreen isnt the same driver as the other htc's or if the source is packing the galaxy ts driver this is reacting to this version of phone. A guess at best.

thanks my friend.I think that it is a software problem,too.(I hope!?)because htc hardware quality is good.
does anybody tell this issue to HTC?

Buzzzz

masoudamirian said:
thanks my friend.I think that it is a software problem,too.(I hope!��)because htc hardware quality is good.
does anybody tell this issue to HTC?
Click to expand...
Click to collapse
From what I understand, This issue has nothing to do with hTC anymore. They have fixed the touch problem on their latest update (1.58). but if you install custom roms or backups not specifically made for your device, it is possible that you will have incompatible versions of HBoot, Kernel and Rom. this will lead to the situation that even after updating to 1.58 you'll still have the touch problem. now you can do several things to fix it; one is to try and find the suitable backup and after restoing that backup, update via OTA to fix the problem. another one is to install the RUU and then update via OTA. if you can't find the files or find the process diffiicult, you can take it to HTC care and explain that you need the RUU flashed and let them do it.
I've heard that they can even do it over the internet but I haven't tried personally

cm12 system UI crashes desire 816
I'm on cm12 nightly on my desire 816 dual sim wenevr I click on mobile network option in my settings the system UI crashes and I loose my network..... This happens each time I try it...n den I have to restart my device to get back my network....is der any solution to fix this prob so I can access that option in setting without crashing system UI
Thank you in advance

Related

Camera not working :(

My camera stopped working after flashing Leedroid 2.2a! I have been using RCmixHD for the past 10 days and after reverting back to my old rom it doesnt work anymore! I've tried switching sd cards erasing everything, I also make sure to wipe before flashing. Any help on this? Everything works except the camera, I'm trying some other roms at the moment and will update asap.
*I've tried loading a different version of Leedroid and opendesire and it still doesnt work! Camera just initializes but I am greeted by a blank screen!
Anyone that can help me??? I am getting mighty desperate. Could it be a possibility that the camera is broken? Everything else is working just fine.
I’m not sure it's your ROM mate. I reckon the camera's gone. As long as you fully wiped and the camera isn't working on any ROM I cant see how it can be a software problem?
Have you retried flashing a new radio?
Tried reformatting the sd card and removing partitions. The last time my camera worked was before I tried out the new sense roms 2 weeks ago lol
Will try to flash a new radio, I guess that's the only thing I haven't done since I've tried with a new kernel.
Just my luck
I have a sneaky feeling it could be the radio? I can't see if you haven’t dropped it or anything, why the camera would suddenly break. I also can't see how a ROM could break it either but hey... fingers crossed.
Should be radio related. Flash the couple of radios
7pellc said:
I have a sneaky feeling it could be the radio? I can't see if you haven’t dropped it or anything, why the camera would suddenly break. I also can't see how a ROM could break it either but hey... fingers crossed.
Click to expand...
Click to collapse
Hmm, hope not...somebody will get a heart attack if we find out that custom HD roms can eventually break the camera : /
Sent from my HTC Desire using Tapatalk
OMFG! I just flashed 5.11.05.14 and it still doesn't work ( I am running out of ideas now. I was running .23 prior...
Please help
The phone is running perfectly except for the camera, no hitches whatsoever..
OMFG again! I just flashed 5.09.05.30_2 and it worked but only for one time and when I relaunched the camera it doesn't work again! Why the F is this happenin to only my desire?! Mine is amoled unbranded and unlocked! Does anyone have any idea how this could have happened after running the sense HD roms?
(
kingofthebraves said:
OMFG again! I just flashed 5.09.05.30_2 and it worked but only for one time and when I relaunched the camera it doesn't work again! Why the F is this happenin to only my desire?! Mine is amoled unbranded and unlocked! Does anyone have any idea how this could have happened after running the sense HD roms?
(
Click to expand...
Click to collapse
Try flashing an official RUU, it may fix all the problems.
I hope it's not caused by the HD rom, because a lot of people will cry, including me.
anko184 said:
Try flashing an official RUU, it may fix all the problems.
I hope it's not caused by the HD rom, because a lot of people will cry, including me.
Click to expand...
Click to collapse
I've been messing around with RCMixHD 0.9a, attempting to use the camera too. Flashed back to stock Froyo with no problems.
I hope you get it working. Good luck.
Can you post a logcat report of the bug?
Do you know how to do them?
the same thing happened to me a few weeks back except the camcorder worked but the camera app froze the phone and it was the same on most new roms but i flashed the oldest official firmware i could find and the corosponding radio that i would have had at the time, then all worked again, upgraded everything and it worked fine, still dont understand what happennned tho :S if that dont work then i would prob recomend to unroot and do an official ota upgrade then re root maybe
I've tried reformatting the system from the recovery still no go. The camera and camcorder now works but no image comes out, just a black empty screen. Tried multiple radio with multiple rom combinations now. Will try to flash an official rom now..
Thanks for the input guys, keep'em comin!
BTW how do you flash official roms?
http://forum.xda-developers.com/showthread.php?t=695667
the rom and radio are both .exe files
upgret the radio it will work i was it too
DJHP said:
upgret the radio it will work i was it too
Click to expand...
Click to collapse
please read, hes tried that many times.
to RUU just boot to fastboot and run the exe from windows and wait patiently
I'm sorry I'm a noob. Do I have to adb or stuff? So I connect my phone, go to fastboot and then just launch .exe? That simple?
and do I run the gsm wwe edition first and then run the OTA update? or go straight to the OTA? or do I forgo the OTA update?
thanks guys!
Ok now this gets even stranger..
I was about to ruu the phone and everything suddenly started working again! I just took out the batteries, swapped SD's again, reformatted my old SD (for the gold card), put back my other SD and powered on. Everything works! 10 outta 10! I did not flash any radio or new roms since last night!
This makes me wanna sell my phone and get a new one! Any idea how this could have happened?

External speaker STOP working

Hi all,
I have search , but it seems that nobody have this.
Yesterday, i had trying the new CM9 Rom from Modaco ( not so bad), and when I come back with a Nandroid restore to my daily rom, i had lost the volume in my external speaker ( back of the handset)
I don't think this is a hardware problem because , the speaker works , i can hear music correctly, BUT with a very very low volume.
I have try to flash some boot.img with another rom like ARHD 5.2, and do a superwipe, but the volume stay very low.
If somebody have an idea , please help.
Thanks
Edit :13-05-2012
After a lot of tests , now my speaker does not work any more. It is completely mute in all the Rom .
If somebody have an idea : I need to know if it s a Hardware or Software problem.
If is a software problem, maybe somebody knew a solution: HHHHELP
That happened on my first (unrooted) HOX. I plugged some headphones in and removed them and it went back to normal. Never happened again.
Thanks, but not works for me.
This is my third HOX, and now it is unlocked .
I want to be sure that is a hardware problem, if i have to ask to HTC to repair it.
I would suggest using the RUU to do a complete reinstall of your phone rather than flashing boot images from other roms just in case the boot.img's you are using conflict or dont alter the same files.
You could maybe try this though:
http://forum.xda-developers.com/showthread.php?t=1642379&highlight=volume
xaenigma said:
You could maybe try this though:
http://forum.xda-developers.com/showthread.php?t=1642379&highlight=volume
Click to expand...
Click to collapse
I have the pay version of volume+, but did not work.
xaenigma said:
I would suggest using the RUU to do a complete reinstall of your phone rather than flashing boot images from other roms just in case the boot.img's you are using conflict or dont alter the same files.
Click to expand...
Click to collapse
Have you a link to a tutorial of a complete reinstall using RUU , for unlocked device ?
I try this very soon.
Thanks.
xaenigma said:
I would suggest using the RUU to do a complete reinstall of your phone rather than flashing boot images from other roms just in case the boot.img's you are using conflict or dont alter the same files.
Click to expand...
Click to collapse
I have relocked the phone and install the RUU 1.28, but no change. Still speaker with a very very low volume ( can't hear the ring ).
If somebody have an idea . I pray for that was not a hardware problem ( one more ) of the HOX.
After a lot of tests , now my speaker does not work any more. It is completely mute in all the Rom .
If somebody have an idea : I need to know if it s a Hardware or Software problem.
If is a software problem, maybe somebody knew a solution: HHHHELP
Sounds like hardware to me, the fact it went quiet then gone altogether I would think it blew
Were you running any volume boost apps or anything?
Sent from my HTC Desire HD A9191 using XDA
lawrence750 said:
Sounds like hardware to me, the fact it went quiet then gone altogether I would think it blew
Were you running any volume boost apps or anything?
Click to expand...
Click to collapse
Thanks for help.
Seems to me that is effectively a hardware problem.
I'm happy to be the first with a speaker problem.
I 'm tired of that phone. 3 differents handset , with 3 differents problem.
Seems to me that the GS3 have a good futur , with the shame from HTC.

problem with cyanogenmod7

Hi dude,
i am facing the problem please help..... actually i bought a second hand wildfire it was already updated to 2.2 it was working fine. but to sync my account with gmail i did a factory reset after that i started to face the problem like u... (back button works some times, some letters wont press in messaging some numbers wont press in keypad) i have to lock the screen and unlock it again then it will for a while. so i thought it root it this will help me... so i have root it and install cyanogenmod7 its nice but i think it also has some bugs... force close's many apps... browser hangs and so on. so i am thinking to go back to froyo or any other best rom and all..... i dont know which to choose... please help....
as i am very new to android i dont know many things this was my first attempt of rooting and i am succeed.
so please answer in simple language not in a android language (lol)
waiting for ur reply
Thanks
qadirahmed said:
Hi dude,
i am facing the problem please help..... actually i bought a second hand wildfire it was already updated to 2.2 it was working fine. but to sync my account with gmail i did a factory reset after that i started to face the problem like u... (back button works some times, some letters wont press in messaging some numbers wont press in keypad) i have to lock the screen and unlock it again then it will for a while. so i thought it root it this will help me... so i have root it and install cyanogenmod7 its nice but i think it also has some bugs... force close's many apps... browser hangs and so on. so i am thinking to go back to froyo or any other best rom and all..... i dont know which to choose... please help....
as i am very new to android i dont know many things this was my first attempt of rooting and i am succeed.
so please answer in simple language not in a android language (lol)
waiting for ur reply
Thanks
Click to expand...
Click to collapse
If you want really smooth ROM (and of course you love Sense) then flash Kwbr ROM.
I am on CM7.2 but never faced any FCs so far
will it work....?
ak0r said:
If you want really smooth ROM (and of course you love Sense) then flash Kwbr ROM.
I am on CM7.2 but never faced any FCs so far
Click to expand...
Click to collapse
will it solve all my problems.......? coz lately when i was in froyo then also i faced the same issues like this.
any tutorial for kwbr rom... coz i am very new to android just only one time i have rooted and installed cm7 just followed the tutorial.
plzzzzz help
Just download the ROM's zip file and install it the same way you installed CyanogenMod 7 through the recovery
Sent from my HTC Wildfire using Tapatalk 2
plz help
lo2ay said:
Just download the ROM's zip file and install it the same way you installed CyanogenMod 7 through the recovery
Sent from my HTC Wildfire using Tapatalk 2
Click to expand...
Click to collapse
i installed this
RUU_Buzz_hTC_Asia_HK_CHT_1.15.708.2_Radio_13.45.55 .24_3.35.15.31_release_131295_signed.exe
(connected the phone run the exe followed it thats all )
but still my problem is there..........
plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz do help me.
just now i noticed in youtube video... there is a notification drop down and drop up menu..
but mine is not work....... why.........?
qadirahmed said:
i installed this
RUU_Buzz_hTC_Asia_HK_CHT_1.15.708.2_Radio_13.45.55 .24_3.35.15.31_release_131295_signed.exe
(connected the phone run the exe followed it thats all )
but still my problem is there..........
plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz do help me.
just now i noticed in youtube video... there is a notification drop down and drop up menu..
but mine is not work....... why.........?
Click to expand...
Click to collapse
I'm a bit confused- that doesn't look as if you flashed Kwbr ROM...? The .exe files definitely aren't for flashing. What guide(s)/tutorial(s) did you use?
An ruu will give you a completely stock phone and in 9/10 cases will fix all software faults, if your still experiencing touchscreen problems after running an ruu then it could be a hardware fault and you may need a new digitiser.
Sent from my GT-I9100 using xda premium
Maybe some problem with your touch screen.
I had some problems and replaced touch screen

[Q] problems after installing official android 4.3 firmware on Galaxy note 2

Hi all,
First of all i would like to inform you that this is my first ever post on this forum... or any other forum for that matter. I have an issue on my mobiel device.
This morning I installed original firmware update on my samsung galaxy note 2.
The menu and back buttons have stopped working ever since I installed the official android 4.3 firmware update.
Other than this issue I have not yet encountered any other problems.
Can any one help or give suggestion on how I can fix this issue? And thus make the device's buttons work again?
Thanks alot
Try factory reset than report if problem still occurs...
buttons are not working
ubabic said:
Try factory reset than report if problem still occurs...
Click to expand...
Click to collapse
Also i have same problem. After 4.3 update via OTA my phones buttns are not working. I tried factory reset from setting and from recovery menu but it didn' t make sense. After that i tried to reinstall update from kies also it is not sense. Could you help us please. My phone has United Arab Emirates rom
I think i'm going to send the phone to service for repairs.
By the way i might try to flash 4.3 via ODIN, do you think it may cause any problems or trigger knox counter.
Can you please advise?
clevent said:
I think i'm going to send the phone to service for repairs.
By the way i might try to flash 4.3 via ODIN, do you think it may cause any problems or trigger knox counter.
Can you please advise?
Click to expand...
Click to collapse
Official firmware flashing doesn't trigger knox counter
dear all;
I reflash the official 4.3 rom via odin, but capacitive buttons still not working.
Could you help me urgently for this reason?
helpppppppppp
55845535225
we didn't find any solution for this and nobody help me
pawlu88 said:
Hi all,
First of all i would like to inform you that this is my first ever post on this forum... or any other forum for that matter. I have an issue on my mobiel device.
This morning I installed original firmware update on my samsung galaxy note 2.
The menu and back buttons have stopped working ever since I installed the official android 4.3 firmware update.
Other than this issue I have not yet encountered any other problems.
Can any one help or give suggestion on how I can fix this issue? And thus make the device's buttons work again?
Thanks alot
Click to expand...
Click to collapse
First i tried to flash with another official rom via ODIN, but nothing change, after that i tried to flash with leakage rom for return to 4.1.2 but my phone gave DEVICE UNSUPPORTED error.
Could anybody help me for my problem
Once u get the official, u will get the bootloader as well.
With the new bootloader, u r unable to downgrade in a normal way via odin.
But I did few updates on several N7105 through OTA, and nver got problems with capacitive touch.
Sent from SM-N9005 with xda-app
ring samsung
I was going to say do a factory reset but that was mentioned above. before I take my phone ever to Samsung service center call Samsung tech support in your country. when I first got into rooting my phone and modifying it I got into a few small problems such as yourself and I posted on forums but did not have the patience to wait so I ring Samsung and speak to tech support and always got the problem fixed. give it a go, you got nothing to loose
shotgun1976 said:
I was going to say do a factory reset but hat was mentioned above. before I take my phone ever to Samsung service center call Samsung tech support in your country. when I first got into rooting my phone and modifying it I got into a few small problems such as yourself and I posted on forums but did not have the patience to wait so I ring Samsung and speak to tech support and always got the problem fixed. give it a go, you got nothing to loose
Click to expand...
Click to collapse
Yes you are correct but in my country warranty system is different. My phone has other companies warranty. So when i call them they said sent yiur phone to our service. But i think they are not very experience for this issue and they can say this is customer mistake your phones buttons get a damage. Therefore i m sure this is software problem and i m waiting an answer from here. If nobody can find a solution for my problem as a last solution i should sen my phone to service
Up
clevent said:
Up
Click to expand...
Click to collapse
Have you tried wiping the cache?
devcon69 said:
Have you tried wiping the cache?
Click to expand...
Click to collapse
yes i tried but problem continue 10 days ago sent my phone to service and i m waiting service answer
Hey guyz....I have the same problem....got my update throw OTA the menu and back buttons didnt work tried flashing throw pc odin, mobile odin and anything u could imagine and didnt work.....downgraded to 4.1.2 rooted thats the only solution right now for the buttons to work.....I hope its fixed soon....please if u find anything dont hesitate to post thank u so much
P.s. : my note 2 running UAE XSG
Have a nice day
I can't download the 4.1.2 official ROM
I tried to download the brazilian rom ZTO at sammobile, but the rom is too big for free download at terafiles... A torrent address could help me so much...
Hi all
Service send my phone and buttons are working. But they downgrade my phone to4.1.2 and update section is deactive, know has a flag
After that i tried to install other 4.3 roms custom or stock but when i installed, i saw same button not working problem.
And also tried 4.4 rom but buttons are working. I think my phone has some problem about 4.3 system.
Now i want to use ditto or like that rom but i see same problem in these roms, could you give me some advice about solution of this problem
clevent said:
Hi all
Service send my phone and buttons are working. But they downgrade my phone to4.1.2 and update section is deactive, know has a flag
After that i tried to install other 4.3 roms custom or stock but when i installed, i saw same button not working problem.
And also tried 4.4 rom but buttons are working. I think my phone has some problem about 4.3 system.
Now i want to use ditto or like that rom but i see same problem in these roms, could you give me some advice about solution of this problem
Click to expand...
Click to collapse
Try this app, it will not fix the problem but will enable you to use the phone without problems. You may even do so with minimal loss of display space by making buttons overlay the actual display and making them semi transparent.
mat9v said:
Try this app, it will not fix the problem but will enable you to use the phone without problems. You may even do so with minimal loss of display space by making buttons overlay the actual display and making them semi transparent.
Click to expand...
Click to collapse
Thanks for your reply, but i do not like this kind of buttons.
I want to solve my problem with any software correction. Because it seems only 4.3 os problem and if i don' t find any solution for 4.3 i will wait kitkat updatefor note 2

[Q] System UI has stopped

Hi, I recently unlocked bootloader in my device, and I proceeded to install HD Revolution ROM.
I had some issues, but I solved them. Then, next to install ROM and boot it, appear 3 message error:
- unfortunately system ui has stopped
- unfortunately easyaccessservice has stopped
- unfortunately htc dot view has stopped
I tried to solve this but I cant, I wiped cache (in other post recomend it for this issue) but I try to restart and same error appear. And the phone stays at: Unlocking your SIM card and setting up your phone", but it dont stop.
Any ideas for this??
Thank you.
Nobody had this issue?? Im trying all I know, but I can fix it.
I expect that im not the only one with this issue. Im now without phone
rasteck said:
Nobody had this issue?? Im trying all I know, but I can fix it.
I expect that im not the only one with this issue. Im now without phone
Click to expand...
Click to collapse
Restore you nandroid backup or flash a stock Rom / or RUU
Hi. Yes, I looked for a stock rom, but I dont find it. But anyway I solved it, now that ROM works. Thank you
hi there
can you pls tell us what did you do to solve it ?
am running Android Revolution HD
rasteck said:
Hi. Yes, I looked for a stock rom, but I dont find it. But anyway I solved it, now that ROM works. Thank you
Click to expand...
Click to collapse
I am having this problem on my HTC M9 can you please tell us how you resolved this issue.:crying::crying:

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