Related
Recently I began to notice a problem with my phone. Whenever I have the keyboard slid out the touch screen is almost non-responsive. So over the past few days I've tried observing what the exact problem is and I think it could be the cable/ribbon that connects the touch screen to the keyboard. I'll have to tilt the screen back and forth before it will actually recognize me touching it. And I've noticed when I rub that ribbon it seems to work. There's also a crease in the ribbon where it folds on it when you close it. I believe this is the problem but I'm not sure and I want any advice/tips I can get. If it is the cable can you order a new one and replace it yourself?
Thanks in advance
Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.
Tripp-phpBB said:
Any ideas anyone? I cant get it to half work so I can text and stuff but I have to press it hard and it still wont work at times so something somewhere or another is wrong.
Click to expand...
Click to collapse
Flash the stock ROM and SPL, and do a warranty exchange. This isn't a device you want to open up unless you really know what you're doing and are certain of the issue. If you really want to give it a go, then just buy a non-functioning unit from eBay to use for parts. They can normally be had for less than $40.
Wow, I cant believe that I finally found someone with the same problem as I have.
At first I thought that it was a software issue and I reloaded the software on my device.
The screen responds to presses with the keyboard in, but extended it doesnt respond and only the external keyboard works.
So to type a nice long sms I would have to start it on my display, flick out the keyboard to carry on and then flick it back in before I could press send or anything.
How frustrating.
But I did a test now and flicking the keyboard out and then slowly slowly pushing it back in I can get to a stage where both the external keyboard and screen responds at the same time again.
Definitely a ribbon problem or something.
Only had this phone for a few months now and if it already doing this then I am not feeling too obtimistic about its future.
Well, time to take it in for a warranty repair. I wonder how much greaf I am in for now.
Time to pull out my awesome trusty Artemis out the cuboard.
Tripp-phpBB said:
If it is the cable can you order a new one and replace it yourself?
Click to expand...
Click to collapse
I had a friend that had this problem with his TP2 which I've successfully repaired. First thing if you want to do it yourself, go to youtube and look for the Rhodium disassembly video (this will help you a lot). It is not difficult to change any parts in the phone provided that you proceed with caution and take the necessary precautions.
If you are afraid or have never opened up a phone to fix parts, then I would suggest to send it to HTC - this would be devastating if you managed to break up the motherboard by mistake or any other parts in the process of fixing the flex cable.
Tripp --
Did you ever find resolution to your problem? Recently my phone started having the same problem, which I originally thought was related to messing up the calibration file when I put loaded xdandroid GBX0A.
However, it sounds like my problem is pretty similar to yours -- touchscreen works fine when the keyboard is closed, but when it is open it only registers on the bottom of the screen -- which is actually useful in some sense because I can still hit the soft keys in the messaging app and such, but not so useful if you want to scroll using the touch screen. If I play around with the z-hinge a bit, sometimes it starts working -- which sounds like the same thing that you described.
Sorry, I just seen your post but I never fixed mine as I went ahead and bought another phone (Evo) but I did research the problem quite extensively and the problem I believe lies in the ribbon that connects the two halves of the phone. If I remember correctly the motherboard is in the side with the keyboard and that's why when it's slide out, the touch screen won't respond correctly. You can find the part online and replace it yourself. I've taken mine apart and it's not that hard but as said, you need the right tools and to be very careful.
Hi guys
I have tried all the above
Last resort is i got sprite backyup to work
BUT HOW THE HELL DO YOU HIT "NEXT" OR "OK" FROM THE KEYBOARD AS SCREEN DOESNT WORK????
So i recently got a free upgrade to a inc 2 by turning my og inc in under warranty for a blow speaker (for the third time) and i naturally rooted it and installed a nice miui rom. Now about a month later im out of town for work and the screen has died. The phone is still operational, but the screen is black.
I am wondering if this could possibly a firmware issue? i have tried pulling the battery and booting into recovery but the screen is 100% useless. the touchscreen still seems to work, i can unlock it and answer calls ect...
My hunch is that its a hardware problem, but i'd like to try and flash it back to stock if possible to eliminate the possibility of a rom issue.
Does anyone know a way to flash a rom onto it without the use of the screen?
Can i use the HTC sync tool to set it back to stock like i could with the OG incredible?
Any help is much appreciated, i'm pretty desperate here.
if it was me, I'd flash it back to stock using a ruu file, then do a warranty claim, cause then if it's a firmware/software issue the ruu will fix it. There's a thread somewhere around that has instructions to do that, give me a minute...
Edit -found it! Here ya go- http://rootzwiki.com/topic/1579-how-to-restore-to-stock-from-alpharevx-incredible-2-vivow-only/page__st__53
Sent from my Incredible 2 using xda premium
ok, so my new issue is that if i flash the ruu, and the screen still doesn't work, i'll be stuck at the setup wizard right? then i won't even be able to use google voice to make calls from my laptop. i guess ill have to wait till i get home, this would be so much easier if my pos nextel work phone had service out here in wyoming.
Yea, that's a tough one, I definitely wouldn't flash an RUU for the exact reason you bring up.
One option, although it isn't without it's own challenges, would be to try to install a VNC server on your phone, so you could then connect to and use it through a desktop computer. You could probably install it easy enough through the Android Market web site. Here's one: https://play.google.com/store/apps/details?id=org.onaips.vnc
If you download the Android SDK (http://developer.android.com/sdk/index.html), connect your phone to your computer, open a command prompt and run ddms, it'll bring up the Dalvic Debug Monitor. Here, you can go to Device>Screen Capture and it'll bring up a window showing the screen of your phone. There's a refresh button which will refresh the screenshot. It'll be a little hit or miss, but you should be able to reference the screenshot to tap on your blank screen to open the VNC app, hit the start server button, and then see what IP/port it's listening on.
Once you get the VNC server running and connect, you should be able to use the phone fairly easily, although if the screen is dead even during boot (no initial boot screen, no display in h-boot) it would seem like a hardware problem and there's probably not much you can do about it.
ChrisDDD said:
Yea, that's a tough one, I definitely wouldn't flash an RUU for the exact reason you bring up.
One option, although it isn't without it's own challenges, would be to try to install a VNC server on your phone, so you could then connect to and use it through a desktop computer. You could probably install it easy enough through the Android Market web site. Here's one: https://play.google.com/store/apps/details?id=org.onaips.vnc
If you download the Android SDK (http://developer.android.com/sdk/index.html), connect your phone to your computer, open a command prompt and run ddms, it'll bring up the Dalvic Debug Monitor. Here, you can go to Device>Screen Capture and it'll bring up a window showing the screen of your phone. There's a refresh button which will refresh the screenshot. It'll be a little hit or miss, but you should be able to reference the screenshot to tap on your blank screen to open the VNC app, hit the start server button, and then see what IP/port it's listening on.
Once you get the VNC server running and connect, you should be able to use the phone fairly easily, although if the screen is dead even during boot (no initial boot screen, no display in h-boot) it would seem like a hardware problem and there's probably not much you can do about it.
Click to expand...
Click to collapse
Yeah i think i'm hosed, i have no screen at all, i can't get the ruu to run, it comes back saying i have the wrong device. i guess im just gonna send it back and hope they don't notice.
captainlovesac said:
Yeah i think i'm hosed, i have no screen at all, i can't get the ruu to run, it comes back saying i have the wrong device. i guess im just gonna send it back and hope they don't notice.
Click to expand...
Click to collapse
Where is it indicating that it's the wrong device if you have no screen?
Please Delete Post
I ran into a similar problem with black screen over the weekend.
However my phone was not rooted.
This is how it happened.
I was using my phone then I saw the screen flicker once or twice, then it went black.
I pulled out the battery and powered up again.
The phone vibrated, and after a while the four bottom buttons light up.
The volume keys work and I could receive incoming calls, but the screen just stays black.
One thing to note is that my pocket was a little wet before I pulled out the phone to use.
Also that I did use my phone for a good 5-10 mins before it went black.
What I am trying to determine is if it is a software issue or hardware.
Are the bottom button lights separate from LCD screen, so that even if they light up it could still mean LCD is bad?
Any help would be appreciated, thanks!
LG-LS970 Sprint Unrooted Stock Optimus G
Hoping you all can help. My kid stepped on the back of my wife's phone (her fault for having it on the floor if you ask me...) and it caused a pressure crack across the back glass but left the front screen untouched. However, when we turn it on you hear the little touch sounds it makes but the screen only slowly flashes to a solid white and then slowly fades. So the digitizer seems to work just fine but the LCD does not(?) As stated, the phone responds to touch, makes notification sounds when called/texted/emailed, etc... However the screen will not come back on.
** I've attached a (admittedly bad quality) picture of the solid white screen in case that helps for some unknown reason... **
I am fairly certain I can order a new LCD and replace it for a quite low price, however it looks like a lot more trouble than its worth and she has a replacement phone already. My question is I'd like to sell this phone to a couple vendors I've found on Craigslist that are interested, but I need to be able to wipe it completely (she doesn't have any nudy pics, however there is some sensitive financial info in the emails and texts that can probably be accessed on the phone, although she can probably just change her gmail password to block them from accessing here email, but I'm not sure what may be cached on the phone.)
Its never been rooted, but I wasn't sure if there was an all USB way (adb shell maybe?) I can use to at least wipe this phone or some other alternate method of getting the screen info viewed so I can perform a wipe? If there is a solution I could implement today, that would be ideal.
Thanks, and let me know if you need any additional info!
xtraspecialj said:
LG-LS970 Sprint Unrooted Stock Optimus G
Hoping you all can help. My kid stepped on the back of my wife's phone (her fault for having it on the floor if you ask me...) and it caused a pressure crack across the back glass but left the front screen untouched. However, when we turn it on you hear the little touch sounds it makes but the screen only slowly flashes to a solid white and then slowly fades. So the digitizer seems to work just fine but the LCD does not(?) As stated, the phone responds to touch, makes notification sounds when called/texted/emailed, etc... However the screen will not come back on.
** I've attached a (admittedly bad quality) picture of the solid white screen in case that helps for some unknown reason... **
I am fairly certain I can order a new LCD and replace it for a quite low price, however it looks like a lot more trouble than its worth and she has a replacement phone already. My question is I'd like to sell this phone to a couple vendors I've found on Craigslist that are interested, but I need to be able to wipe it completely (she doesn't have any nudy pics, however there is some sensitive financial info in the emails and texts that can probably be accessed on the phone, although she can probably just change her gmail password to block them from accessing here email, but I'm not sure what may be cached on the phone.)
Its never been rooted, but I wasn't sure if there was an all USB way (adb shell maybe?) I can use to at least wipe this phone or some other alternate method of getting the screen info viewed so I can perform a wipe? If there is a solution I could implement today, that would be ideal.
Thanks, and let me know if you need any additional info!
Click to expand...
Click to collapse
If you can get into fastboot then you should be able to wipe the phone. I know the G has internal storage but there should be a command to wipe that as well.
Do a search for "ADB factory reset."
To get into fastboot or download mode requires only volume and power key presses but I am unsure at the moment which does which.
I know that when powered off, the button combo to get to the screen where you want to pick where to boot to is volume up and power. And then for me it is two clicks down to recovery. Don't know how many it is for boot loader though.
Sent from my LG-LS970 using XDA Free mobile app
Whiplashh said:
I know that when powered off, the button combo to get to the screen where you want to pick where to boot to is volume up and power. And then for me it is two clicks down to recovery. Don't know how many it is for boot loader though.
Sent from my LG-LS970 using XDA Free mobile app
Click to expand...
Click to collapse
One of the button combos goes into download mode. Check the Softbrick fix thread and I know it says there.
This thread:
http://forum.xda-developers.com/showthread.php?t=2230106
Here:
Download = Hold Volume up + down + power while plugging the USB cable into the phone.
Hi to all. My 3 month zenfone stop working in the widest way. The buttons Don respond and when I touch the screen it acts strange that I can't do anything. Any help, suggesting, ideas
Thanks
Can you explain little more how exactly it happened?
It seems to bIt just happen, it didn't fall, didn't got wet, nothing. I have made a factory reset something, didn't work.
It seems to be something whit the touch I can't select anything
jorgeg73 said:
It seems to bIt just happen, it didn't fall, didn't got wet, nothing. I have made a factory reset something, didn't work.
It seems to be something whit the touch I can't select anything
Click to expand...
Click to collapse
if you havnt rooted your devices and since it is only 3 months past, your phone would be in warranty period so according to me the best you should do is go to the authorized service center and just ask for a replacement
i wasnt able to sign in from my ze550ml after update so i gave my phone to the service center and replaced it with a new one a few days ago
may be this would help you out give it a try :good:
I have done that. Asus send my the RMA to Shipp it, let's see what happens after that. And no it wasn't rooted. Thanks
One thing that may cause touch screen to behave erratically is TalkBack being enabled. With TalkBack enabled the touch screen may behave differently and appear to be defective. Instead one tap it may require double tap to open an item or when swiping it may require using two fingers instead of one. Go to Apps/Settings/Accessibility/TalkBack/Off (do not turn on if already off). For more information regarding TalkBack please see http://www.asus.com/us/support/FAQ/1012384/
Sincerely
ASUS_USA
The other day I was sitting on the couch watching TV when I felt a vibration on my wrist. I looked at my watch and it was flipping out on it's own. At the time, I had Wear 2.0 DP installed (in which, you just swipe left/right to change watch faces) and my watch was switching between watch faces on its own, acting as if someone was holding their finger on the screen and rapidly moving it back and forth.
Using the hardware button, I pulled up the apps list and attempted to scroll down to Settings (so that I could try simply restarting the watch). It was like the watch was fighting against me, and each time I would scroll down on the list it would scroll back up on its own a little bit. After a brief struggle I was able to get it to restart, but the touch issues persisted. I opened the app on my phone and unpaired with the watch so that it would reset itself. I got through the Wear 2.0 first time setup screen, tho with enough touch input weirdness that I suspected the issue was still present... and I was right.
I managed to navigate to the Settings and got developer options re-enabled and then proceeded to flash the stock factory image. Hopeful that this was somehow just DP weirdness, I started the first time setup on the watch and could not proceed past the Language Selection screen. No matter how much I tapped, I could not select any of the languages. I noticed that the bottom 1/4 of the screen seemed to be the only part that seemed to be responding to touch input.
I pushed and held the button and got into the Settings and used gestures to get into developer options, re-enabled ADB (so that I could relock bootloader, since at this point it seemed likely that I'd need to send it in and didnt want that to be an issue) and also turned on the options to show touches and show cursor. I backed out to the language selection screen and confirmed what I had been noticing, only the very bottom of the screen was responding to touch input.
At this point, I am just looking for any additional ideas for things to try before giving up and sending it in for repairs. My watch has never been immersed in water or damaged in any way, I've always babied it. I do use Cape Cod's polishing wipes (which are lightly moistened with a polishing solution) periodically to remove minor, unavoidable scuffs and scratches from the body of the watch. I'm careful to avoid getting anything on the screen and always wipe things dry immediately after finishing, but I'm wondering if somehow a small amount of it got in around the screen somehow?
I'm a repair technician and am regularly taking apart and repairing phones, tablets and laptops, but I've never worked on a watch before. Since my watch is still under warranty (purchased in march 2016), I know the smart options is probably just to send it to Huawei, but I've heard numerous negative things about how slow their turnaround is and how they've tried to get out of providing warranty repairs for other customers. I've become quite dependent on my watch in my daily life, and hate the thought of being without it for weeks on end!
Thanks in advance to those who take the time to read this and give input!
I also having almost the same problem. Did u found any solution?