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Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
Welcome to sprints idea of 3g
God's honst truth man... if thats all you get... thats all you are going to get because sprints 3g network is the worst i have ever seen. Bar none. Even little us cellular has better coverage and twice the data speeds as sprint does here in iowa.
There is no possible way for the phine or any hack to it to speed up sprints crap network.
My advise to you is to cqll sprint and plead your case, that you paid for 3g and are getting 1x rtt speeds 24/7 and politely demand a credit to your account like i do every month.
And then call back about 5 minutes later and ask to speak to the retention center because you want to cancel your service because you arpe not getting service you are paying for.
Then tell the retention persion you were thinking of getting the Airave but cant afford it and see if they will give it to you free on the basis of poor service and they typically will.
I did, and got one for when i am at work and the boss wont let me use it because it uses works internet for voice and data.
Sent from my PC36100 using XDA App
Figures... Should have went with ATT or Verizon.
I know in the old days of 3g internet hacks Sanyo phones had a data cap screen that was accessible via ##040793##. From there you could change the data rate, 144K/230K. Not sure if we have the same here but phone codes may be a place to start.
Mmmmhmmm. Just be glad you don't have the epic and are capped at 150kbps up.
I think sprint has finally gotten 2 good phones and 4g, so now they think they're the top dog and can do whatever they damn well please...it's like a cycle with them. Bad service>>>loose all of their customers>>>cheap, semi-good service>>>get customers back>>>become assholes again>>>loose their customers...
werxen said:
Figures... Should have went with ATT or Verizon.
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lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
Last-Chance said:
lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
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Well Verizon has amazing android phones for one. There is a data cap for ATT which is true but no cap for Verizon. You know now that I think about it I might do the force roam hack on my Evo and see if if I get better 3g speeds.
I have no idea what any if you are talking about, I get better 3g speeds on Sprint then I ever did with any other carrier I've had.
Sent from my HTC Evo 4g
am I doing something wrong?
on 3g I pull down at least 512 up
Sent from my PC36100 using XDA App
werxen said:
Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
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Click to collapse
I wish I could get speeds that fast consistently. Actually what you are getting is right about on par for 3g. That's prob the avg speed one would expect to get. There are higher areas and lower areas depending on a lot of things. A 100KB connection is nothing to complain about. I've personally never had a connection over 150 KB.
Sent from your mom's phone.
Not sure if its sprint or my phone but I can't break 40kbs down on anything and 3g cuts out all the time. Crappy....
The first thing I would do to verify your 3g speeds is to unroot your phone, and make sure you are running the latest .93 hboot release and sprint ota release. If your phone is already in this state (un rooted and latest hboot) then ignore me.
You should also look into unrevoked forever if you haven't already...it runs off the current hboot, and I've noticed that something about that hboot does help 3g speeds on some rooted phones if you go that route.
I've done a ton of research and practical testing on this subject and I can say without a doubt that the evo's current rooting methods DO have a negative impact on some 3g phones in some areas. And I'm not talking about 100 or 200 kbps here or there. In the same house, same phone, 1 rooted and 1 not. That was the ONLY difference. The rooted phone got 7 kbps. The stock got 1800kbps. I swapped phone setups so that the rooted one was now unrooted and vice versa. That time the rooted one got 47kbps and unrooted was 1681 kbps...in other words the problem followed the rooting process, and not the phone. I've done dozens of tests like this and others in various areas within the surrounding wilmington delaware area.
I have access to 3 rooted evos, 1 evo that is always stock, as well as a samsung moment. The 4 evos are all rev 3 nova. I also did similar tests on the hero with the same sorts of results. Feel free to pm me or post here with any questions.
EDIT: the kbps numbers I listed were for download speeds. Upload speeds on both rooted and unrooted, regardless of build or boot version, were consistent at around 600 -700 kbps during almost all of my testing.
EDIT2: I forgot to say - this problem also happened to me when I changed recoveries from clockwork to AmonRA. So it's not JUST the rooting process that can cause this, but several low-level engineering commands, such as flashing a kernel, upgrading a ROM, etc.
Tiepoz baught two yoo bi swype"3
That's pretty crappy, I get full 3g pretty much everywhere around St. Louis until I get out to the country. And pretty good 4g around town. My 3g is about 1.5mb down. 4g is 5 to 7mb down.
Sent from my PC36100 using Tapatalk
Flash the PRL to connect to Verizon's towers. I get 1.2 mb/s even see 2mb/s occasionally. Of course ping times are raised.
It's pretty hit or miss here, one day I will get 50-150k down and the next it will be +1meg. Next time it get drops below 500 you can bet I will be talking to somebody about it though, their advertised 3G speed is 600kb - 1.5mb.
100kb is ridiculous
I get anywhere between 500-1mb down 100-200kb up. My 4G easily does between 2-6mb down and 1mb up. People just love to complain. You didn't realize this within your 30 day trial? If so, why didn't you switch carriers?
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
You live in an area with poor coverage or your phone has a faulty radio.
I get good signal and up/Downs on 3g. If I nandriod away from cm6, I can get 6-7mb down and 1mb up with 4g in San leandro CA.
evohack99 said:
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
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Speedtest... its in the market.
Sent from my PC36100 using XDA App
I think it is my radio. I was getting fine speeds up until 3 days ago when I noticed severe loading lag in my tethered apps. I get decent pings ~ 200-300ms which is not too out of the ordinary. I did a speed test other day and it was 50KB/s down and 70KB/s up. I figured it was just a faulty day but it has gone on far too long now. This is with 5/5 bars too... Just gotta wait for my new Evo to come in. Seems like every hardware ****up is happening at once.
Do you have worse data signal reception (and use) with Sprint vs. Verizon indoors?
More often than not, inside a store or restaurant in an 'excellent coverage' area, Sprint's data network is not usable (connection timeouts) where as surfing on Verizon is no problem.
I suspect a combination of Sprint Rev A and possibly cell density / Sprint using lower signal strength.
I didn't get a lot of response in the top Networking thread, so I thought I would post with fellow Sprint/ Evo 4G users.
other sim thread http://forum.xda-developers.com/showthread.php?t=1501051
Hey,
It all comes down to you get what you pay for, sprint has amazing phones with ok at best service sorry if anyone takes offence but its true. When on big red you are paying a lot but you get good phones and strong service its just how it is sadly. Sometimes I have great data in stores others I dont it just depends on the cell tower and how the building is built, but like I said it just comes down to you get what you pay for!
Stevo
While you would think the signal would be similar, since both Sprint and Verizon are CDMA, it's not.
On sprint, there is a tower less than 2 blocks from my house. Outside I get full bars, but the second I step inside my house, I get knocked down to 1 bar. Using the Verizon PRL, I also get full bars outside, but when I step inside, I only lose one bar, and get 5/6 bars consistently. The same thing happens at a few restaurants around town, sprint gets 0 bars inside, but almost full bars as soon as I step outside, but with verizon, the signal stays the same in and out.
Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'
I hope this isn't out of context but it seemed to be the most relavent thread for my issue.
Typically I haven't had many issues with my Sprint server (I'm in the Denver metro area) however over the last few days every call I get on the end voice is choppy, and eventually will cut out. When monitoring my signal it will jump from 3 or 5 bars to zero and then back up again.
I do have a rooted phone, however the ROM I'm using has the stock kernel and the most up to date radio.
I guess my question is, has anyone experienced any issues like this over the past few days? Is it possible that I'm having a hardware issue and need to un-root my phone and take it to the sprint store?
Any suggestions would be greatly appreciated. I'm not quite sure how to start the problem solving process. Thanks!
IrideAgro said:
Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'
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Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.
edlokien said:
Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.
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Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.
IrideAgro said:
Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.
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Sounds about right Iride. We have a family unlimited plan here as well with an Evo and an iPhone 4s and I think we're somewhere in the $160 range with insurance and everything.
On the technical side I've posted a few times in other threads pertaining to the same issue but haven't heard back.
It seems my service is now only sporadic at home, but I can't confirm that fully just yet. I was downtown (Denver) using my phone yesterday and it seemed just fine, however when I returned home any call I made immediately had a sporadic choppy voice. This is strange to me as I've never had bad signal here until now. That's over 2+ years of living in this same apartment.
Maybe this is something on Sprint's end. This may be a silly question, but when calling for tech support, they can't tell if you've rooted your phone or not right? It would only be if you took it in to get serviced without unrooting?
Hope to figure out something soon...
Hello,
I love the Epic 4g Touch but I am getting beyond frustrated with the Sprint service. I am feeling more and more like I should have waited a couple months and gotten the Galaxy Nexus instead. The problem is not that I don't love the phone I have or that the Nexus hardware is better, but I just feel like the Verizon network is light years ahead of Sprint. I chose Sprint because I had already been waiting for the Galaxy S2 for many months and I expected Sprint coverage and speeds to be better. I also originally expected the Galaxy S2 to come to Verizon last fall.
I just didn't want to wait. However, the usability of this phone is coming into serious question with the poor network performance. Call quality is decent, but internet speeds are pretty bad. Plus, there are numerous spots where I lose internet altogether. The speeds fluctuate wildly and it is very rare that I can get decent speeds for an extended period of time.
This means that most apps become difficult to use. I can't stream video or audio without it being horribly choppy. Web browsing can be frustrating as well.
If I could get any 4g service where I live, the speeds would be fast enough. But I only can get 3g service nearly everywhere. Not only that, but since WiMax is outdated, it is unlikely they will be expanded coverage and instead rolling out LTE coverage across the country. Thus, it is unlikely that the situation will improve in the future.
It seems to me that I had my priorities out of order when I decided to get this phone. I was looking only at the hardware and didn't pay nearly enough attention to the network speeds and reliability of the coverage.
So, do you think I should switch to Verizon? I understand that the Nexus hardware is remarkably similar to the Epic 4g Touch.
Is there a way to get out of my Sprint contract without paying a large amount of money to be let out early? Is there some loophole or method to voiding the contract somehow?
And, if I DID decide to go with Verizon, do you think it would be wise to go with the Nexus, or should I wait for the next super phone to come to Verizon? Do you anticipate that the Galaxy S3 will launch on Verizon?
So, do you all think I am overreacting to the network problems? For those who have switched, is the network improvement on Verizon vs Sprint dramatic and worth it for you?
I still haven't made a final decision on this, but trying to use my phone on the go has become more and more frustrating of late. I cannot stream video reliably or use many apps without frustration due to poor coverage and wildly fluctuating internet speeds.
Please advise me on what you would suggest.
Thanks.
I'm in almost the Same situation, I'm going to wait it out because as they update to lte it is my hope that it Will increase my 3g speeds with tower upgrades. Sprint is still the best deal for me with 4 phones and I just use wifi at home.
Sent from my SPH-D710 using Tapatalk
im getting pretty frustrated also. 3g speeds are horrible. 4g works well but is so spotty here. works in one place, 5 feet away, its disconnected lol.
i wnt be switching as i have a $400 deposit from Verizon lol. And I do enjoy having no data caps, which comes in handy when downloading roms and music right from the phonr when I do get 4g coverage
no, and here is why
limited data sucks a big fat one, i cannot survive on limited data, that is the only reason you need
To answer your question, yes, there are ways to get out of your contract that will *probably* by ETF free. If you find yourself roaming too much, Sprint will kick you off their network, normally without an ETF. Do a forum (or Google) search to learn more about people being kicked off Sprint for roaming.
Whether or not you want to switch to Verizon is up to you. Yes, you will likely notice significantly increased data speeds. I notice that when I'm roaming, my data speeds are far more consistently "usable" than when I'm on Sprint's native network. The reason I haven't switched is twofold... First, Sprint is cheaper, and because I spend 90% of my time connected to WiFi somewhere. When I'm not on WiFi and experiencing slow network speeds, I use Roam Control. The second reason I haven't switched is because Verizon does not work in some areas that I travel to frequently. I'm sure its a rarity nationwide, but I happen to fall into the category of going places that Verizon doesn't (or doesn't reliably, anyway).
So, if data speed is your only concern, you will likely be happier with Verizon. But the faster the data speeds, the more you use, which means you might need to pay for more bandwidth.
I've had this same thought for so long but Sprint customers are so close to them finally getting their Network Vision upgrades complete and LTE rolled out that i don't want to leave until I see if they are right or full of crap.
Thanks for the responses,
I am really leaning towards switching. I just have a couple more questions.
Could you guys elaborate on how I can get out of my Sprint contract without paying anything? Is it very difficult to do?
Second, exactly how limiting do you think the data caps are? When I am on the network, I could see it not being very difficult to refrain from downloading massive files. I could see myself generally only downloading larger files at home with wifi and only web browsing or streaming video or audio on the road.
I just am not sure how limiting the data cap would be. On the whole, however, I think the slow data speeds on Sprint are much more limiting than a data cap that I would hardly ever reach.
How easy is it for you to reach the data cap? Also, I heard if you pay a little more, you can get twice the data each month. How much extra is that and is it worth it?
And I asked this question in my original post but no one has responded yet. If I DID choose to switch, would it make sense to get the Galaxy Nexus or wait for the next great phone to come to Verizon?
Thanks for your help.
epic touch > galaxy nexus
My 3G speeds were slow when I first got this phone (no 4G here), but since then it has gotten better and better. I think the speed is awesome now!
Sent from my SPH-D710 using XDA
Don't any of you guys utilize roam control and swapping PRLs? I too was leaning toward dropping Sprint because of their horrible 3g speeds, they were more like 1x constantly. Don't forget fellas we do roam on Verizon for free, so for the OP I would recommend downloading roam control, swapping your PRL to 1115 and giving that a try prior to cancelling your contract. Then if you still cant live with the speeds, then I would just use roam-control to roam,roam,roam until you get kicked off ETF free. Just my suggestion...
jasone4gt said:
Don't any of you guys utilize roam control and swapping PRLs? I too was leaning toward dropping Sprint because of their horrible 3g speeds, they were more like 1x constantly. Don't forget fellas we do roam on Verizon for free, so for the OP I would recommend downloading roam control, swapping your PRL to 1115 and giving that a try prior to cancelling your contract. Then if you still cant live with the speeds, then I would just use roam-control to roam,roam,roam until you get kicked off ETF free. Just my suggestion...
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yeah thats the only way i survive but I only get 1x data. im gonna have to load a diff prl, wasnt aware of that! thanks gonna try it
Success100 said:
yeah thats the only way i survive but I only get 1x data. im gonna have to load a diff prl, wasnt aware of that! thanks gonna try it
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So you have just been using roam control with the 60683 PRL? If so, yeah I would definitely give another one a try. Korey has a thread in the general section which he runs through the different PRL options.
i had verizon then i switched to sprint because of how expensive they are but i did like there service and signal. I would think about switching back to verizon if they lowered there prices which i doubt they would.
Why don't you just switch so we don't have to waist time and space on threads like this, Sprint is going through upgrades right now and it's gonna be hit and miss with service if your in a shady area. Sprint has a lot of plus to their service right now, like the no data cap. I don't think it's fair to compare this company to a giant like Verizon, they have come a long way since taking over Nextel and their crappy service....
Verizon phone n plan suck. I rather go with att or t-mobile if I ever thing about dishing sprint.
Have you tried different modems and ROMs? Not sure what to do tbh. I think they'll charge you early termination fees which can cost quite a lot. And I would go with the Nexus. The GS3 probably won't come out for awhile in the US since I hear it will be released internationally first. And the S2 took like 5 months to come to the US after international so yeah.
I was on Verizon and switched to Sprint the day they started throttling the unlimited data they sold me to the point it was unusable. After repeatedly complaining to corporate and the BBB, the etf was waived.
Sent from my SPH-D710 using Tapatalk
Sprint is cheaper and no data limits. These are 2 huge factors for keeping me. Yeah they have limited 4G now but as soon as LTE rolls out, could be much better.
abusedcloth said:
Why don't you just switch so we don't have to waist time and space on threads like this, Sprint is going through upgrades right now and it's gonna be hit and miss with service if your in a shady area. Sprint has a lot of plus to their service right now, like the no data cap. I don't think it's fair to compare this company to a giant like Verizon, they have come a long way since taking over Nextel and their crappy service....
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Don't be a [email protected]&k.
Back on topic. I've been with sprint for 10 years. They just decided to dump me for to much roaming data. ( Prl 11115 and roam control). I had to use it. Data out here if any was painfully slow. Oh well, Im headed to at&t for the note
Sent from my PC36100 using xda premium
yamaford said:
Don't be a [email protected]&k.
Back on topic. I've been with sprint for 10 years. They just decided to dump me for to much roaming data. ( Prl 11115 and roam control). I had to use it. Data out here if any was painfully slow. Oh well, Im headed to at&t for the note
Sent from my PC36100 using xda premium
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Click to collapse
Yeah, my contact tells me they are getting really strict about that.
I hear AT&T has a 200MB roaming limit... Even a worse option for me, since they have virtually no coverage in northern Wisconsin...
Sent from my SPH-D710 using XDA
I am within 14 day window to exchange phone but I have to ship back to sprint due to purchasing online. I have Sero account so no purchase was possible through sprint store.
Here is my situation.
3G speed has been slower than I expected since purchasing the phone. My 3G speed has averaged between 125 to 350 kbps throughout a 24 hr period over several days. I am averaging between -90dbms and -95dbms signal level in most locations in which I travel on sprint using EVDO A. I have taken the phone to the sprint repair center twice but they don't run any tests other than speedtest. They tell me it is the network and wait for 4GLTE. There are no issues on Wifi that I can see.
I would have accepted that answer but on the weekend I met up with two friends who are also on sprint. One has the same SG3 and the other HTC Evo 4GLTE. While sitting at same table and rebooting our phones, we ran some speedtests over hr period and my phone was consistently slower than the other two. I know there are many factors but we had the same settings to our knowledge. The HTC was faster followed slightly by SG3. They were ranging from 500kbps up to 1600kbps while mine were in the 250-300 range using the same servers.
I have installed JB update stock using modem LJ7.
1 What is considered good to excellent signal strength?
2. What can I check for to determine if it is the phone since the service center is no help. Or do I send it back and hope for best on next phone?
I don't want to try a different modem until out of 14-day window.
Any suggestions?
Thank for any help
Has nothing to do with phone, it's network issue.
Sent from my SPH-L710 using xda premium
It can and sometimes does have to do with the phone. IF a radio is bad, antenna is bad or a number of factors.
In this case i think he has done a good job comparing location and devices. All things can never be equal since these things are mass produced on assembly lines. But from his testing it does make me think theres an issue.
I also played with many different stock ROMS and modems back when i had a GS2 and some modems did work better then others.
biggolfer said:
I am within 14 day window to exchange phone but I have to ship back to sprint due to purchasing online. I have Sero account so no purchase was possible through sprint store.
Here is my situation.
3G speed has been slower than I expected since purchasing the phone. My 3G speed has averaged between 125 to 350 kbps throughout a 24 hr period over several days. I am averaging between -90dbms and -95dbms signal level in most locations in which I travel on sprint using EVDO A. I have taken the phone to the sprint repair center twice but they don't run any tests other than speedtest. They tell me it is the network and wait for 4GLTE. There are no issues on Wifi that I can see.
I would have accepted that answer but on the weekend I met up with two friends who are also on sprint. One has the same SG3 and the other HTC Evo 4GLTE. While sitting at same table and rebooting our phones, we ran some speedtests over hr period and my phone was consistently slower than the other two. I know there are many factors but we had the same settings to our knowledge. The HTC was faster followed slightly by SG3. They were ranging from 500kbps up to 1600kbps while mine were in the 250-300 range using the same servers.
I have installed JB update stock using modem LJ7.
1 What is considered good to excellent signal strength?
2. What can I check for to determine if it is the phone since the service center is no help. Or do I send it back and hope for best on next phone?
I don't want to try a different modem until out of 14-day window.
Any suggestions?
Thank for any help
Click to expand...
Click to collapse
So what I would recommend would be to try out the different modems that are available in the Android Development section. Just because your friend has an SG3, it doesn't mean that you're going to get the exact same result. I know it doesn't make any sense but each phone is different. I have absolutely abysmal 3g coverage with one modem but with others it gets better.....and the modems that work well for my phone are different than the modems that other sprint sg3 friends use........give it a shot and see if maybe a different modem might work better for you.
Take it back and test in the store. Run some speedtests with the demo phones in the store if possible.
Sent from my dumbphone.
Ive flashed roms and radios on other phones but it was window phones. Is there some counter so sprint would know I changed radios if I send it back. Obviously I would change back to stock.
Sent from my SPH-L710 using xda app-developers app
alphahere said:
Take it back and test in the store. Run some speedtests with the demo phones in the store if possible.
Sent from my dumbphone.
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I did try in store with demo phones and mine was indeed slower but I cant scientifically say there was a significant variance.
Sent from my SPH-L710 using xda app-developers app
biggolfer said:
Ive flashed roms and radios on other phones but it was window phones. Is there some counter so sprint would know I changed radios if I send it back. Obviously I would change back to stock.
Sent from my SPH-L710 using xda app-developers app
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Click to collapse
The only thing that trips the counter is if you Odin flash a custom recovery or, as it is appearing, if you flash a custom kernel. If you flash anything through a custom recovery then it shouldn't trip the counter if you were to use triangle away to reset the counter........I flash files regularly through TWRP and it doesn't increment the counter.
actually a lot of people who have the Evo LTE have reported bad signal and internet. my sister has the Evo LTE and i have the Galaxy SIII and we could be in the same place and she'll have really bad internet while i will have pretty good data speeds
Vladabeast said:
actually a lot of people who have the Evo LTE have reported bad signal and internet. my sister has the Evo LTE and i have the Galaxy SIII and we could be in the same place and she'll have really bad internet while i will have pretty good data speeds
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Click to collapse
That can be explained by the switching glitch in the EVO LTE that would go to 1x and not back to EVDO or eHRPD/LTE. Mine did that and i got a GS3.
I have since applied updates to the EVO LTE and it doesnt appear to do this anymore.
In my case it was not a signal strength issue as your saying but it was a network selection issue that caused the device to get stuck on 1x. But then again that was my unit and it was a few months ago..
In my opinion bad signal would be the lack of signal. But in this case it was good signal with poor system switching.
manually update your prl to 00001 its given me way better service ever since i did. my gf gets no bars in her house mean while i get 2 to three bars with good 3g speed and i have not roamed since.
Call to action!
biggolfer said:
I am within 14 day window to exchange phone but I have to ship back to sprint due to purchasing online. I have Sero account so no purchase was possible through sprint store.
Any suggestions?
Thank for any help
Click to expand...
Click to collapse
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
4g4me said:
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
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Just out of random curiousity, did Mr. Adriano give you permission to put his email address on a public forum?
I can understand privately giving it to a friend or someone who might need assistance but to put it on a public forum..
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
It may just be my device or rom but I find that the connection justs seems to hangup for lack of a better word. I have a meter showing my data usage in kb/s and if I hit the go button for a webpage it seems to do nothing and not use any data.
Sent from my HTC Sensation 4G using xda app-developers app
Daistaar said:
Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
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Take everything the rep says with a grain of salt, they often just say things because they aren't exactly sure. This, unfortunately causes confusion and people hearing different things. I get around 25-35 Mbps in my area and some people get even more.
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
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I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
NYCHitman1 said:
T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
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I understand that, but when I've gone back to a STOCK rom and it's still happening, something's not right.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
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I understand this entirely, however, I was less than a quarter mile from a tower sitting at home getting ~5000kbps, when normally I get 20000+. I also had slow speeds between 3 towers that I know carry T-Mo service and it never once got better until I ODIN flashed the stock ROM again.
elesbb said:
I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
Click to expand...
Click to collapse
You're measuring in Bytes, I'm measuring in bits, there's 8 bits to every Byte, and when you get 250kB x 8 = 2000kbps or 2mbit, the speed the T-Mo rep quoted me as what they expect you to get. When you were getting 2MB/sec, you're getting 16000kbps, which is normal for HSPA+ and decent T-Mo LTE.
Either way, I got it fixed, however their low-end expectations are very disheartening. I just wanted to bring it to everyone's attention that if you're getting more than 2000kbps (250kB/sec), don't bother calling T-Mo, they won't help you in regards to speeds, even if you're parked right under a tower that practically nobody else is on.
For the record, I consider this "decent LTE"
I just got LTE in my area and in getting 10 Mbps, about a mile away I was getting 20 Mbps.
Not too bad for a city that didn't have LTE when the i9500 1st dropped. I ditched the int'l version for the M919 and have no regrets !
I am having data problems as well.
I was getting awesome LTE speeds after the roll out here in the Dallas area. Went on vacation to the US Virgin islands in late June and upon returning, my speeds plunged to as low as 200 Mkbps where I was getting awesome speeds as high as 15000 mbps (as per speedtest) before this.
I'm not one to go only by test numbers or what the graph says. But I am experiencing real world page lags, drops, pages hanging up, no service notices and regularly seeing the Edge symbol.
As the OP says, I am getting lots of help from Tmo, even exchanging the S4 for a new one. (had to fight to get a surprise 150. fee rescinded after they claimed my pristine unit had a broken screen, but that is a different post)
But the problem has persisted. They have reset my account several times and are in the process of resetting it now. Said wait 72 hours and it will be fixed. Said should be fixed by weds. I remain skeptical, they said that once already....so much so that I bought a Experia Z Sat. (jury is still out on that)
The girl at tech support suggested I wait on replacing it but I've simply had enough of this.
I am convinced that it is on Tmos end.
And I can definitely confirm the gist of this post. Everyone I have talked to, literally a dozen people, have had the balls to tell me that Tmo considers 2000 a good LTE speed. I call BS.
I reall like my S4 a lot and don't like that the Z has a nonremovable battery. My wish is to keep the S4.
I've not had a chance to do much with this X, so can't yet compare performance.
no complaints
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
I have gotten speeds as high as 24.53 Mbps with google wallet installed. It blows my home internet away
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
matistight said:
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
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I used to be one of those "lower class status" users, I had a stupid little Huawei Ascend on cricKet (MetroPCS partner), and while I rooted and modded it to hell, the service sucked. I migrated to AT&T and found they weren't much better, then moved back to my old carrier, T-Mo and have been happy overall. I know that after the purchase of MetroPCS, that cricKet would be the partner of T-Mo out here and all those phones (more people in the area that I -lived- in the same area as me (not out of town college kids in for the semester) have cricKet) would be bogging the network down, but it still performed well enough. In the thick of the cricKet area called Mesa, AZ, I still got over 20mbit on HSPA+ and LTE. I knew as soon as they announced all the high end phones prior to the purchase of MetroPCS for both they and cricKet that they wouldn't have the network to support it, then T-Mo purchase happened, I knew I would suffer in areas where everyone and their dog has these phones. I also know their model of pre-pay month to month was highly abused out here so I expect that bandwidth is gonna be extremely limited at times, but dropping from 24mbps normally to 2mbps is 1/12th, ridiculous. Anyways, it's back to normal, I just try to stay as far away from towers with large groups of idiots on them which is kind of hard to do around here.
EDIT: My dad has Sprint (I tried to steer him far far away from that BS but he wouldn't budge), he gets like 2-5mbps on his Note 2 which doesn't get WiMax AFAIK, only 3G, it's ready for the 4G/LTE but Sprint has lied for 4 years straight about LTE deployment out here, I'm just waiting for him to get fed up with unsent messages and dropped calls enough to give up and jump ship finally, however that won't be until he finishes his new 2-year contract like a fool.