Develop Bugs

[Q] How to troubleshoot depth sensor ?

Guys I ve just got a used HTC ONE M8 and i was not aware of the features and functions of the phone. But after going through the reviews I came across duo effects but couldn't use it In my phone . Is there any way to troubleshoot the depth sensor or even check whether it's working or not so that even I can enjoy the benefits.
Can anyone please help me..??

snack.viru said:
Guys I ve just got a used HTC ONE M8 and i was not aware of the features and functions of the phone. But after going through the reviews I came across duo effects but couldn't use it In my phone . Is there any way to troubleshoot the depth sensor or even check whether it's working or not so that even I can enjoy the benefits.
Can anyone please help me..??
Click to expand...
Click to collapse
Check out the below article, explains the functions and features.
What is it you're trying to do exactly and what happens?
http://www.htc.com/uk/support/htc-one-m8/howto/473767.html

Actually it is just saying that "duo effects is unavailable for this image"
For every image I take.
I know what are the procedure to take photos for duo effects so thr is no problem in that.

Duo effects are not compatible with manual camera settings. Its likely that you changed some minor & inconspicuous thing that's preventing you from applying duo effects.
Try the following:
- Clear the camera app settings.
- Make sure you don't change any setting, not even the flash.
- Make sure your fingers aren't blocking the depth sensor, and that its clean from greese (a simple wipe will do)
- Test drive the camera and the gallery for duo effects.
Cheers

shirreer said:
Duo effects are not compatible with manual camera settings. Its likely that you changed some minor & inconspicuous thing that's preventing you from applying duo effects.
Try the following:
- Clear the camera app settings.
- Make sure you don't change any setting, not even the flash.
- Make sure your fingers aren't blocking the depth sensor, and that its clean from greese (a simple wipe will do)
- Test drive the camera and the gallery for duo effects.
Cheers
Click to expand...
Click to collapse
Ya I did everything said above but it's not working.
I guess it's a hardware problem :crying:

Download an app called HTC Guide. It has diagnostics and other features. Might help figure it out.
Some pictures I've taken say the same thing. Not sure what causes it.

theandies said:
Download an app called HTC Guide. It has diagnostics and other features. Might help figure it out.
Some pictures I've taken say the same thing. Not sure what causes it.
Click to expand...
Click to collapse
Ya I have checked it out..
It has diagnostics for all the sensors but the depth sensor.

snack.viru said:
Ya I did everything said above but it's not working.
I guess it's a hardware problem :crying:
Click to expand...
Click to collapse
We're still not ruling out the software side. So, next step: clear data + cache for Gallery, since its responsible for using the depth sensor data to apply effects. Then, when that fails, you still have the tedious task of hard resetting. Then its either a bad rom flash or hardware fault

snack.viru said:
Ya I have checked it out..
It has diagnostics for all the sensors but the depth sensor.
Click to expand...
Click to collapse
What about resetting the camera app settings to default?
The option is on the settings menu when in the camera app itself. Do that then just open the camera and take a normal photo without changing any settings and try editing it from the gallery app.
These options need to be set so that duo effects can be used:
Scene Auto
Flash Off
Filters None
Aspect ratio Wide 16:9
Zooming Zoom slider should be at the minimum zoom level.
Continuous shooting Not supported

gsmyth said:
What about resetting the camera app settings to default?
The option is on the settings menu when in the camera app itself. Do that then just open the camera and take a normal photo without changing any settings and try editing it from the gallery app.
These options need to be set so that duo effects can be used:
Scene Auto
Flash Off
Filters None
Aspect ratio Wide 16:9
Zooming Zoom slider should be at the minimum zoom level.
Continuous shooting Not supported
Click to expand...
Click to collapse
done everything

snack.viru said:
done everything
Click to expand...
Click to collapse
you're not alone,i too am having this problem after updating the gallery app from the play store..If I take photos i get the duo effects unavailable for this image..If I roll back the gallery update to default by uninstalling the updates i can add the effects to the picture i took so the duo sensor is working..But when I install the updates back to the gallery app no new photos can work with duo effects..
Did you get this resolved? If so,how?

Fixed mine.
BrianBaker said:
you're not alone,i too am having this problem after updating the gallery app from the play store..If I take photos i get the duo effects unavailable for this image..If I roll back the gallery update to default by uninstalling the updates i can add the effects to the picture i took so the duo sensor is working..But when I install the updates back to the gallery app no new photos can work with duo effects..
Did you get this resolved? If so,how?
Click to expand...
Click to collapse
I got mine fixed just now. I had done everything previously as suggested without luck.
I had to go in to setup then apps then the gallery. I cleared cache and uninstalled updates. My gut feeling is that it was a gallery update that broke it.
Good luck,
Scott

sbaldwin243 said:
I got mine fixed just now. I had done everything previously as suggested without luck.
I had to go in to setup then apps then the gallery. I cleared cache and uninstalled updates. My gut feeling is that it was a gallery update that broke it.
Good luck,
Scott
Click to expand...
Click to collapse
Well yeah that works but you're missing out on any of the latest features and rolled your gallery back to stock from March or April. There have been features added between then and now.. Such as the slider for uFocus

BrianBaker said:
Well yeah that works but you're missing out on any of the latest features and rolled your gallery back to stock from March or April. There have been features added between then and now.. Such as the slider for uFocus
Click to expand...
Click to collapse
You're right. I'm new to this phone from the M7. I just switched carriers. I re-installed the gallery update and the Duo functions still work. I'm not sure what happened to my phone before then but it seems good now.
It's only a little over a week old.
Scott

sbaldwin243 said:
You're right. I'm new to this phone from the M7. I just switched carriers. I re-installed the gallery update and the Duo functions still work. I'm not sure what happened to my phone before then but it seems good now.
It's only a little over a week old.
Scott
Click to expand...
Click to collapse
It'll work on pictures already taken after the update.. But try a new picture and see what you get when trying a duo effect

Weird Camera Bug

Using the stock camera app whenever I take a a picture without HDR on it turns all green. I have tried clearing the cache/data for the camera app as well as using safe mode and it does not change anything. I sideloaded the stock google camera apk and it works fine with and without HDR. Here is a video of it in action.
www.youtube.com/watch?v=nX83uAh-3OA

mr.shme said:
Using the stock camera app whenever I take a a picture without HDR on it turns all green. I have tried clearing the cache/data for the camera app as well as using safe mode and it does not change anything. I sideloaded the stock google camera apk and it works fine with and without HDR. Here is a video of it in action.
www.youtube.com/watch?v=nX83uAh-3OA
Click to expand...
Click to collapse
Ahh me too! I have been messing with this all day at work... The issue is it is not consistent, and it seems to have gotten worse even the google app messes up now for me.

I had the same issue, enabling the option use RAW in the settings fixes it as a workaround

hastings101 said:
I had the same issue, enabling the option use RAW in the settings fixes it as a workaround
Click to expand...
Click to collapse
Just tried enabling RAW and it does not change anything. It seems to only like taking picture when HDR is on and HD is off. As soon as you turn HD on or turn HDR off stuff starts to **** up.

mr.shme said:
Just tried enabling RAW and it does not change anything. It seems to only like taking picture when HDR is on and HD is off. As soon as you turn HD on or turn HDR off stuff starts to **** up.
Click to expand...
Click to collapse
That's weird, guess there's more than one issue with the camera. Mine also used to freeze mid picture and crash the app without the RAW option.

hastings101 said:
That's weird, guess there's more than one issue with the camera. Mine also used to freeze mid picture and crash the app without the RAW option.
Click to expand...
Click to collapse
Mine likes to freeze up and crash too, but it does not matter if I have raw enabled or not
Sent from my ONEPLUS A3000 using Tapatalk

What was everyone's path after they got there phone. First thing I did was let the other dl and install. Then I fastbooted twrp, then I flashed the latest beta of supersu and xposed. I never tried the camera before all that.
Sent from my ONEPLUS A3000 using Tapatalk

mr.shme said:
Using the stock camera app whenever I take a a picture without HDR on it turns all green. I have tried clearing the cache/data for the camera app as well as using safe mode and it does not change anything. I sideloaded the stock google camera apk and it works fine with and without HDR. Here is a video of it in action.
www.youtube.com/watch?v=nX83uAh-3OA
Click to expand...
Click to collapse
i had the same problem, what i realized was that i was messing with the build prop before that.... so what i did was to restore the system partition, which i had backed up initially, it seems to have fixed the problem. try it. and let us know.

ajaysoranam said:
i had the same problem, what i realized was that i was messing with the build prop before that.... so what i did was to restore the system partition, which i had backed up initially, it seems to have the problem. try it. and let us know.
Click to expand...
Click to collapse
Oh that could be it. I added a line to it changing the dpi
Sent from my ONEPLUS A3000 using Tapatalk

mr.shme said:
Oh that could be it. I added a line to it changing the dpi
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
well i did this already and the other stuff like wiping cache/dalvik but it is still there. Had no problems the last 6 days.

anba94 said:
well i did this already and the other stuff like wiping cache/dalvik but it is still there. Had no problems the last 6 days.
Click to expand...
Click to collapse
Are you saying that you reverted back to a stock build.prop and the camera bug was fixed?
Sent from my ONEPLUS A3000 using Tapatalk

mr.shme said:
Are you saying that you reverted back to a stock build.prop and the camera bug was fixed?
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
no it was not fixed. only when i enabled raw picture.
raw picture works even with different dpi and ram fix in build.prop for me

i've got this problem too and it's so weird cause of it's inconsistency ....
even when i'm in whatsapp to take a photo it happens sometime.
I'm on rooted OOS 3.2.0 and my build.prob is edited aswell ... there has to be another workaround, anyone?

I have another problem bro my oneplus 3 camera shoot blurry photos and its focusing fails while vibrating near camera sometimes. I'm on 3.2.1 i got ota update help me bro l.

need help please

my phone does not flash when I take a picture even with the flash enable or in auto.

Can you try using a Flashlight or similar app to check whether flash turns on as torch?

Donz7733 said:
Can you try using a Flashlight or similar app to check whether flash turns on as torch?
Click to expand...
Click to collapse
yes the flash turns on when I use it as a flashlight

jerver12 said:
yes the flash turns on when I use it as a flashlight
Click to expand...
Click to collapse
Cool. Then its not a hardware issue. You can try reinstalling the camera app (If u have not already tried it).

Donz7733 said:
Cool. Then its not a hardware issue. You can try reinstalling the camera app (If u have not already tried it).
Click to expand...
Click to collapse
I have already done it but nothing.

jerver12 said:
I have already done it but nothing.
Click to expand...
Click to collapse
Have you tried with other apps like Camera 360.

Ani64 said:
Have you tried with other apps like Camera 360.
Click to expand...
Click to collapse
yes I have already done it with (camera 360, proshot, 4blend HDR, camera explorer...) but nothing.
My phone is also Interopunlocked.

Which phone model is it?

nate0 said:
Which phone model is it?
Click to expand...
Click to collapse
Lumia 920 with W10M latest build 10.0.15254.249

How long ago did it stop working, was it after a update?
Just double checking. The flashlight works every time.... and if not you tried the hardware test right? This was a known issue on the 920's

nate0 said:
How long ago did it stop working, was it after a update?
Just double checking. The flashlight works every time.... and if not you tried the hardware test right?
Click to expand...
Click to collapse
the material does not have problem, it is at the level of the capture of the picture that it does not flash since in video mode it works perfectly.

jerver12 said:
the material does not have problem, it is at the level of the capture of the picture that it does not flash since in video mode it works perfectly.
Click to expand...
Click to collapse
Got it. Have you tried uninstalling that camera app Or loading the Nokia camera app back?

nate0 said:
Got it. Have you tried uninstalling that camera app Or loading the Nokia camera app back?
Click to expand...
Click to collapse
yes I have done uninstall it and then reinstall.

You are basically taking shots in the dark on this (no pun intended)
Maybe list out all the things you have done, what OS version, and update the issue started occuring....not sure who can offer help on this or what you are willing to do.
Go back to 8.1 if you cannot figure it out. Swap the back cover just to see...
I can think of only 3 scenarios:
-OS update caused
-App udpate caused
-Signs of Hardware degredation--meaning to turn torch on takes different voltage/amps then a burst (camera flash), or is triggered differently. Maybe something on the board is not working right in conjunction with the app. If you rollback to 8.0 you will know for sure on this.

it was after a update.

Thinq does not have advanced messaging option

I bought 2 US thinqs from t-mobile the other day. Both have the same base version. Security version. I've compared every setting I can think of. But one of the phones does not show Advanced messaging options in settings. No alias settings. My. Phone shows a click able menu called "advanced messaging" but the other phone does not. Anybody know anything about this?

Tragion said:
I bought 2 US thinqs from t-mobile the other day. Both have the same base version. Security version. I've compared every setting I can think of. But one of the phones does not show Advanced messaging options in settings. No alias settings. My. Phone shows a click able menu called "advanced messaging" but the other phone does not. Anybody know anything about this?
Click to expand...
Click to collapse
My silver T-Mobile G7 has advanced settings, and I'll get back on here after I check my wife's red one. What do you want from advanced settings, and what does alias do?
Sent from my LM-G710 using Tapatalk

Idon12no said:
My silver T-Mobile G7 has advanced settings, and I'll get back on here after I check my wife's red one. What do you want from advanced settings, and what does alias do?
Sent from my LM-G710 using Tapatalk
Click to expand...
Click to collapse
I'm trying to figure out why I can't get delivered and read reports when my friend and I text each other. We don't have this problem with anybody else. Just each other. This seems to be the only setting that could be causing the issue. Delivery and read reports are working with mms between the two phones but not sms. Alias seems to just be another version of your personal profile on the phone. Not too concerned about that function but it seems to be connected to since she doesn't have that setting either

Hmmm, just got my silver T-Mobile G7 ThinQ Friday and I don't have advanced messaging on it either.

Lancerz said:
Hmmm, just got my silver T-Mobile G7 ThinQ Friday and I don't have advanced messaging on it either.
Click to expand...
Click to collapse
I think it was a bad installation of the update. Factory reset seems to have solved the problem

Tragion said:
I think it was a bad installation of the update. Factory reset seems to have solved the problem
Click to expand...
Click to collapse
Ok thanks, think I'll try that tomorrow then! Can you take a screenshot of the settings in your messages app please, thanks.

Tragion said:
I think it was a bad installation of the update. Factory reset seems to have solved the problem
Click to expand...
Click to collapse
Thanks that did it! I see some people don't know what advanced messaging is, but now I can see when my wife is typing or has read my text messages on her Galaxy S8.

Lancerz said:
Thanks that did it! I see some people don't know what advanced messaging is, but now I can see when my wife is typing or has read my text messages on her Galaxy S8.
Click to expand...
Click to collapse
Hooray, I'm useful!

Lancerz said:
Thanks that did it! I see some people don't know what advanced messaging is, but now I can see when my wife is typing or has read my text messages on her Galaxy S8.
Click to expand...
Click to collapse
Hi, do you have the LG Message app or thr Google Message app? Also, do you still have the wide angle camera of the front camera?

chakchak said:
Hi, do you have the LG Message app or thr Google Message app? Also, do you still have the wide angle camera of the front camera?
Click to expand...
Click to collapse
I don't think it ever had wide angle in the front. That's why there's two lenses on the back.

t1.8matt said:
I don't think it ever had wide angle in the front. That's why there's two lenses on the back.
Click to expand...
Click to collapse
I read the specs, and it shows that the front has it? And someone confirmed it was there before the update :laugh:

After Samsung update today, Gcam stopped working????

Hi,
For some reason, got an update from samsung this morning, latest One UI 2.5.
After updating my Gcam stopped working, tried several different apps but
still stops and closes when opened. Any ideas???
Ken

That's a little concerning. Can you download Camera2 API Probe from the Play store and see if the camera still supports RAW capture?
Also try this specific gcam to see if it works for you https://f.celsoazevedo.com/file/cfiles/gcm1/NGCam_7.4.104-v1.4_snapcam.apk

hi
Hi,
Thanks, I'll try it.

beserker15 said:
That's a little concerning. Can you download Camera2 API Probe from the Play store and see if the camera still supports RAW capture?
Also try this specific gcam to see if it works for you https://f.celsoazevedo.com/file/cfiles/gcm1/NGCam_7.4.104-v1.4_snapcam.apk
Click to expand...
Click to collapse
Ok,
Tried your Gcam, same not working, closes when opened. I was using the latest UltraGcam for quite a while now.
Ken

Please download the Camera API2 Probe app and take a screenshot of what it says. I've attached what mine says and I'm still on the July release before OneUI 2.5.
https://play.google.com/store/apps/details?id=com.airbeat.device.inspector

View attachment 5084463
View attachment 5084465
View attachment 5084467
beserker15 said:
please download the camera api2 probe app and take a screenshot of what it says. I've attached what mine says and i'm still on the july release before oneui 2.5.
https://play.google.com/store/apps/details?id=com.airbeat.device.inspector
Click to expand...
Click to collapse

kenfb1 said:
View attachment 5084463
View attachment 5084465
View attachment 5084467
Click to expand...
Click to collapse
Strange, your screenshot looks like mine so camera api2 hasn't changed? Hmm, how about trying a gcam version that doesn't work for me on the old update.
https://f.celsoazevedo.com/file/cfiles/gcm1/MGC_7.4_v1.0f_TlnNeun.apk

Ok,
Thanks, I'll try it tomorrow. I've been trying different developers versions to see if I get lucky.
Samsung must have done something in the 2.5 update to OneUi that caused it for me.

Read This
kenfb1 said:
Ok,
Thanks, I'll try it tomorrow. I've been trying different developers versions to see if I get lucky.
Samsung must have done something in the 2.5 update to OneUi that caused it for me.
Click to expand...
Click to collapse
https://www.reddit.com/r/Galaxy_S20...working_gcam_ports_for_the_s20_ultra_running/

Haha yeah I've been trying to get people on that reddit thread to try things as well. It seems a person in the Note 20 Ultra thread confirmed this version works. Can you try? https://f.celsoazevedo.com/file/cfiles/gcm1/HyperCam-RaizenA-10.apk

Ok,
I'll try

Ok,
Tried HyperCam, it actually opened for a while, I went into setting to
change a few things and bam, closed and never opened after that!!!

kenfb1 said:
Ok,
Tried HyperCam, it actually opened for a while, I went into setting to
change a few things and bam, closed and never opened after that!!!
Click to expand...
Click to collapse
Lol clearing data for the app should get it working again. Bigger question though is do you remember which options you changed that broke it?

Hi,
Nope, maybe reinstall later and try again,
Ken

beserker15 said:
Lol clearing data for the app should get it working again. Bigger question though is do you remember which options you changed that broke it?
Click to expand...
Click to collapse
So I tried Hypercam. When I switched to the telephoto it completed crashed. Wipe data and got everything back. Front-facing camera just hangs.

I spent a good amount of time yesterday trying different GCam versions. Some partially worked, namely some HyperCam versions and TrCamera versions. Couldn't seem to get the front camera working on any versions, however. No matter what RAW and Viewfinder format I chose, the front camera would either hang, or cause the app to crash. I rooted through as many settings as I could think to change around to get the front camera working, but nothing was working for me. So I would imagine that the versions that are closing immediately may have some sort of front camera configuration that is now not playing nice after the 2.5 update.
Definitely very strange, hoping a dev can nail this down, because I have been trying to use Samsung's camera app and, boy it's just not comparable to GCam, especially the front camera.

mstras said:
So I tried Hypercam. When I switched to the telephoto it completed crashed. Wipe data and got everything back. Front-facing camera just hangs.
Click to expand...
Click to collapse
xDMONEYx said:
I spent a good amount of time yesterday trying different GCam versions. Some partially worked, namely some HyperCam versions and TrCamera versions. Couldn't seem to get the front camera working on any versions, however. No matter what RAW and Viewfinder typing I chose, the front camera would either hang, or cause the app to crash. I rooted through as many settings as I could think to change around to get the front camera working, but nothing was working for me. So I would imagine that the versions that are closing immediately may have some sort of front camera configuration that is now not playing nice after the 2.5 update.
Definitely very strange, hoping a dev can nail this down, because I have been trying to use Samsung's camera app and, boy it's just not comparable to GCam, especially the front camera.
Click to expand...
Click to collapse
That's actually very helpful. Can you guys download the Camera API2 Probe app and post screenshots of what it says for Camera ID 1 and ID 3? This is mine for my Camera ID 1 on the older build.

beserker15 said:
That's actually very helpful. Can you guys download the Camera API2 Probe app and post screenshots of what it says for Camera ID 1 and ID 3? This is mine for my Camera ID 1 on the older build.
Click to expand...
Click to collapse
I have attached the camera info.
It looks like the front facing camera is not giving RAW.
Also since I didn't mention it previously I am using a Snapdragon USA unlocked S20

beserker15 said:
That's actually very helpful. Can you guys download the Camera API2 Probe app and post screenshots of what it says for Camera ID 1 and ID 3? This is mine for my Camera ID 1 on the older build.
Click to expand...
Click to collapse
Looks like both those IDs on the update don't allow RAW capture. That must be part of the problem. Do you know if it is fixable?

mstras said:
I have attached the camera info.
It looks like the front facing camera is not giving RAW.
Also since I didn't mention it previously I am using a Snapdragon USA unlocked S20
Click to expand...
Click to collapse
xDMONEYx said:
Looks like both those IDs on the update don't allow RAW capture. That must be part of the problem. Do you know if it is fixable?
Click to expand...
Click to collapse
Thanks guys. Super useful info. I don't know if it's fixable but I'm passing the info to the gcam testing group that I'm in so hopefully one of the devs will see and know what to do about it.