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Alright so im making this thread to ask if anyone is interested in a tutorial that tells you how to get rid of the squeakiness of the back on the incredible, and give it a more solid feel without messing with the digitizer. I remember reading some people having problems from the pressure from tape in the casing, which would mess up or cause there digitizer to go funky (like it would type in certain places or type something else or it wouldn't respond in certain areas to touch)
im just asking first so i don't go in depth and all that for nothing and its like 12 am and i need some sleep for tonight.
poetzmij said:
Alright so im making this thread to ask if anyone is interested in a tutorial that tells you how to get rid of the squeakiness of the back on the incredible, and give it a more solid feel without messing with the digitizer. I remember reading some people having problems from the pressure from tape in the casing, which would mess up or cause there digitizer to go funky (like it would type in certain places or type something else or it wouldn't respond in certain areas to touch)
im just asking first so i don't go in depth and all that for nothing and its like 12 am and i need some sleep for tonight.
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Click to collapse
Just got this Incredible and I thought I already broke the back casing because it was squeaking so much, lol, so yes I would love a tutorial
Me too...
Sent from my Incredible using XDA Premium App
Alright then give me some time to get to a laptop so I can have some decent typeing speed and so I don't have to use the android browser on xda, and I will get right on it, might be later though but I promise I will get it up by tommarow, hopefully it doesn't slip my mind or I will look like an idiot but I will try my best to remember at the moment I must visit best buy to get my headphones replaced, left ear piece went out.
Ok then. I can find the post I put up. I guess I have to write it again then ok I will have to later after school then
Oh wait nvm its in the wrong thread I can't fix this right now though
I've been having off and on issues with my E4GT screen and would like a replacement. Ive been living with it since february, but it's getting very annoying for such a beast of a phone. Is there any way I can switch it out and get a white one? I do have the tep insurance if it matters. I'm in the Dallas area. Please PM me if you think you can help
Chances are they'll send whatever refurb is next in line.
Sent from my SPH-D710 using XDA
Since they are two foretaste model numbers, they will send whatever is attached to your account. Your best bet would be going to a local store and trying to persuade a rep to help you out... But chances are you'll be leaving with the same model that is on your account.
Good luck
Jason
Sent from my SPH-D710 using xda premium
I'm doing this same thing. My wife wants a white one now so I'm trying to figure something out.
I figure if I throw enough of a fit about how Sprint owes my a** something in order to make up for their lack of any mentionable data speeds while I still pay every month for 'premium data' - a white E4GT swap for my wife is the least they can do.
Otherwise I'll just cancel my contract with no ETF due to them failing to hold up their end of the contract. Or they can upgrade us both to a SGSIII when it comes out so I can have the speeds I was promised with LTE and 1x Advanced.
All I need is a tech!! I spoke to a 3rd party sprint rep and they said it can be switched with either, its basically up to the tech. Is there any one at all in the Dallas area that would like to help a fellow XDAer out? (i would be more than happy to bring a donation to a cause of their choosing )
btw I do have the ted insurance, so would that provide any help in getting a white replacement more easily? I dont want to pay the $100, but im almost willing to at this point. hence the "donation" not being an issue
I need help with this too but I live in NJ :/
Sent from my SPH-D710 using xda premium
Sprint rep, Sprint rep, Sprint rep!
o nvm i forgot i dont have a mirror app
bump. I would really like to get this resolved by the weekend
I already told you what you need to do.
You also have to remember that being a technician is our job, not strictly our hobby. We have to adhere to policies. I personally wouldn't swap you just because you asked, my SRSS frowns upon that.
The best thing to do is bite the bullet, drive to the store, and take whatever is given to you.
I understand what youve told me, however it is difficult for me to leave the office again and go through the hours of bs just to end up with someone looking at the thing for 20 min and saying nothing is wrong or I need to get a battery (yes, someone told me my screen and buttons malfunctioned due to my battery). This is not the first time I have done this and I am fed up to say the least. I know more about these devices and this network than 80% of the people working at the stores I've gone to.
Replacing the device is the hard part and the color change is a bird id like to kill with the same stone. All I was looking for was assistance from a fellow member to stream line things and get me the customer service that Sprint should be striving for. God knows their data speeds and innovation aren't going to save them.
I'm sorry for the rant, it was not directed at you. Ive been calling Sprint for weeks about separate issues and I was trying to take this issue on by myself. If it comes down to it I will bite the bullet and deal with them the old fashion way, but that is my last resort
Depending in what custom ROM you're running (sorry just assuming since you're on xda, if not it doesn't matter) if you type *#0*#0 on the dialer it brings up a diagnostic menu. One of the tests in this menu is a line drawing test for the touchscreen. If you can see it consistently messing up in a certain part of the screen that's one of the easiest tests we have to verify touchscreen issues and a good way to make sure the tech you talk to isn't just going to say sorry we can't verify the issue. And as much as it can suck if we can't reliably duplicate the issue our options are pretty limited as far as repair/replacement goes.
As for the color issue, I may be in the minority but if I have the parts in and someone comes in and asks nicely, I don't mind swapping what color someones screen/housing is of there's actually a problem
Sent from my SPH-D710 using xda premium
You've got a pm.
Sent from my SPH-D710 using XDA
afive720 said:
You've got a pm.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
thank you, replied
asrielx1 said:
Depending in what custom ROM you're running (sorry just assuming since you're on xda, if not it doesn't matter) if you type *#0*#0 on the dialer it brings up a diagnostic menu. One of the tests in this menu is a line drawing test for the touchscreen. If you can see it consistently messing up in a certain part of the screen that's one of the easiest tests we have to verify touchscreen issues and a good way to make sure the tech you talk to isn't just going to say sorry we can't verify the issue. And as much as it can suck if we can't reliably duplicate the issue our options are pretty limited as far as repair/replacement goes.
As for the color issue, I may be in the minority but if I have the parts in and someone comes in and asks nicely, I don't mind swapping what color someones screen/housing is of there's actually a problem
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
tried to do the dialer and it wont let me input the last 0. i think the hashes are the start and end of a code, so nothing can go after them
Yea when they sent us the code that's how out was written but now that I think about out out does just jump into the menu as soon a you hit the second #. I think it only works on completely stock roms though, I just tried it on calks el29 and no joy
Sent from my SPH-D710 using xda premium
asrielx1 said:
Yea when they sent us the code that's how out was written but now that I think about out out does just jump into the menu as soon a you hit the second #. I think it only works on completely stock roms though, I just tried it on calks el29 and no joy
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
tried on calk2 1.6 and no go. idk why it would only be on completely stock. calk practically is
An easy way to tell, for me, is dragging down notification bar, if it gets really choppy in a certain area, then you definitely have a spot that's out. Doesn't always work, but easy to tell. The dio menu, I am pretty sure it only works on completely stock roms with EL29, I have not tried on any ICS leaks though. I am currently running CM, so obviously, doesn't work lol.
afinch1992 said:
go through the hours of bs just to end up with someone looking at the thing for 20 min and saying nothing is wrong or I need to get a battery (yes, someone told me my screen and buttons malfunctioned due to my battery).
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I have had a Sprint rep tell me that a charging issue that my old Hero had was due to a bad cable. So I bought a new cable(not from sprint) and had the same problem. Took it back and they said it was the battery. So I bought a new battery(not from sprint), and had the same issue(returned the battery after. The last issue they said was that the charging port was loose, but they didn't want to fix it because they didn't want to ruin the internals of the phone.
I have hardly ever gotten good service by a rep in a Sprint store. I have gotten good service over the phone though.
Sent from my SPH-D710 using XDA
KCRic said:
I'm doing this same thing. My wife wants a white one now so I'm trying to figure something out.
I figure if I throw enough of a fit about how Sprint owes my a** something in order to make up for their lack of any mentionable data speeds while I still pay every month for 'premium data' - a white E4GT swap for my wife is the least they can do.
Otherwise I'll just cancel my contract with no ETF due to them failing to hold up their end of the contract. Or they can upgrade us both to a SGSIII when it comes out so I can have the speeds I was promised with LTE and 1x Advanced.
Click to expand...
Click to collapse
hahahahaha..
I'd cancel your contract in a heartbeat.
It's a cell phone, there is no reason to have a sense of entitlement. If you don't like your data speeds or whatever, cut ship and go elsewhere. But don't even try that bull****.
If you really want a white one shove a flat head in your charging port and break the pins ( made me cringe when I seen my buddy do it) automatically a replacement cause we can't fix them. Then go to a 3rd party preferred retailer and when they go to order it just ask nicely for a white one. As long as you have TEP is all free
Sent from my SPH-D710 using xda premium
After my patiently waiting for the release of this awesome device I went to the Sprint store and got some hands on time...
When I got to the S-Note app and started writing the pen dropped out in the middle of the screen....
I went to two different stores and tried 3 different phones.... Was even threatened to have the fuzz called because I was trying to download a paint app to verify the issue
Anyone else notice this......
Sent from my PC36100 using xda app-developers app
Just tried mine and no problems. I'm able to make lines all the way up and down and across. I made giant loops and it didn't drop once.
Thats cool...
I was sitting here thinking there has to be something simple that is causing it to drop out and the only thing that i have come up with is the stores security device on the back...
magnets can cause it to drop out. also there is a setting under the tab thingy on the s pen. turning it one way makes it more sensitive and turning it another less.
loveshinesthru said:
magnets can cause it to drop out. also there is a setting under the tab thingy on the s pen. turning it one way makes it more sensitive and turning it another less.
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Click to collapse
the pen worked fine in all areas but in the middle...
im thinking it was the security device mounted to the back of it ... ill go by tomorrow and check again to see if im right ...
fsewell82 said:
the pen worked fine in all areas but in the middle...
im thinking it was the security device mounted to the back of it ... ill go by tomorrow and check again to see if im right ...
Click to expand...
Click to collapse
I just got back from a Sprint store to research the same thing. I figured it was the security tag also because it was the same on both display models.
Couldnt get one because, of course, they didnt have any in stock.
When I go back ill show them the issue and see if they will remove the tag to see..
No one else has had a problem yet other then those displays....
Sent from my PC36100 using xda app-developers app
s-pen drop in middle
fsewell82 said:
When I go back ill show them the issue and see if they will remove the tag to see..
No one else has had a problem yet other then those displays....
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
I also went to the sprint store to try out the GN2 and was thinking the exact same thing. The S pen definitely stopped working in the middle of the screen. felt like i had to press pretty hard to get it to register and the dot did not seem to be accurate in terms of where the tip of the pen was.
I have no problems using mine. I use it for draw something. works great!
My galaxy has been freezing a lot lately and the only way to fix is to pull battery. Any ideas how to fix this? Stock jellybean rooted.
Sent from my SPH-L710 using xda app-developers app
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
metalfan78 said:
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
Click to expand...
Click to collapse
I tried clearing cache, seems to work for now..
Sent from my SPH-L710 using xda app-developers app
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
metalfan78 said:
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
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Click to collapse
I really hope it doesn't come to that. It doesn't freeze for me on cm10. Just stock
Sent from my SPH-L710 using xda app-developers app
Maybe it's a touchwiz problem
metalfan78 said:
Maybe it's a touchwiz problem
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Click to collapse
Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
Whiplashh said:
Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
Click to expand...
Click to collapse
What's sad is a Sprint rep didn't see your ClockWorkMod...
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
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Click to collapse
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
Click to expand...
Click to collapse
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
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Click to collapse
Thank you for clearing this up. I'm with you on the hardware issue though, because if it freezes up for the basic scrolling then there is something wrong. Plus if it gets that hot that quick without much usage there is obviously something wrong.
My LCD went out and I had to go to 3 different Sprint stores just to get it fixed..
I hope it's not hardware related. This is the second phone that has done it and it takes about a month each time for the issue to show up. That could be a manufacturing defect, but it seems so rare and random.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
Click to expand...
Click to collapse
Yeah, in my sprint store I took my evo shift in rooted with an unlocked bootloader...they fixed it up temporarily and just told me to wait for a refurb :laugh:
Sent from my PG06100 using xda premium
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
cbass15 said:
What's sad is a Sprint rep didn't see your ClockWorkMod...
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Click to collapse
He would have if it didnt get to hot while he used it. While he was checking for normal freezing problems, it froze on him, and then right before he was about to factory reset it, he said he would just order a new one. He showed the other tech how hot it was and was amazed. It froze just from opening an app and scrolling,
and got hot with 3G turned on and the phone just sitting there. I've always used stock rooted, never flashed new kernel or anything. I think he might have noticed and just let it slide, because as I said before, I have been coming in since 2010 with legitimate reasons to replace phones. I just odin'd my phone after triangle away so it looks completely stock. Before that I backed up all my files with my backup, and when I get the new phone, I will just root it and restore. I'm lucky though. I told him that I have tried many factory resets and even the Odin ones where it wipes the internal memory and it still does it (which is true, I have). When I take it in, I could have acted dumb and said NY friend did that rooting so he could silences my camera blah blah, but I like to be honest.
metalfan78 said:
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
Click to expand...
Click to collapse
Just make sure you reset the flash counter and Odin it after you backup all the files you will need.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
Click to expand...
Click to collapse
I always try to do that. Every time I go in, the techs are so nice. They say sprint may call and text me about my store experience and they ask will you say you had a good one, and I always say I definitely will, but I never get that call or text. Didn't know you could email, so I will definitely do that now! Like I said, I have been where stores hire jerks, and tech wise, they have always been kind and willing to help. Maybe its because I'm straight forward with them, maybe not. If he would have asked if I rooted it I would have said yes. Thank you for the idea.
Sent from my SPH-L710 using xda app-developers app
The store I go to doesn't care about rooted phones
metalfan78 said:
The store I go to doesn't care about rooted phones
Click to expand...
Click to collapse
Well that's good. Just take it in and tell them what is going on. Glad I'm not the only one with the issue. I wasn't gonna take it in, but today it froze 6 times in a 30 min to and hour time interval and I decided it was time to. And I guess its not suppose to get that hot. Like I said, it did that from day one, so I thought it was normal lol.
Sent from my SPH-L710 using xda app-developers app
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
Click to expand...
Click to collapse
Same way here lol.
Sent from my SPH-L710 using xda app-developers app
Is yours still freezing today? I was going to go to sprint after work but now mine won't freeze. I'm not sure if I should just go or not.
I just bought an S3 off a friend, thinking nothing was wrong with it, the kid just doesn't know how to use a phone, but I've come to the conclusion that he may have been right. I don't want it to be a hardware issue, but it very well may be.
The phone has never been rooted, always stock 4.1.2, but one day the screen quit working while he was asleep. The phone works, makes noise, I can unlock it and all, but no matter what I do, I get nothing on the screen, just black.
Like I said, I don't want to shell out $200 for a dang screen replacement when it isn't cracked or anything.
If anybody could help me fond a way to get this thing to work as a gift for my better half, I would be forever grateful!
It sounds like you already know what needs to be fixed, you just don't want to spend the money to do it and I don't blame you. Spending over $150 fix this device really isn't worth it, to me at least.
Sent from my SGH-T999 using xda premium
I really was hoping it would be something exceedingly simple that I was just oblivious to, but I guess you're right. You think there is any chance Samsung would replace it? After a quick Google it seems Samsung made a couple bad batches and a few people got replacements for free. I can wait if they would, so I'm gonna call them and have my fingers crossed.
Daltonyx said:
I really was hoping it would be something exceedingly simple that I was just oblivious to, but I guess you're right. You think there is any chance Samsung would replace it? After a quick Google it seems Samsung made a couple bad batches and a few people got replacements for free. I can wait if they would, so I'm gonna call them and have my fingers crossed.
Click to expand...
Click to collapse
You can try, but unless its under warranty, they'll probably charge you an "arm and a leg" to fix the device.
Sent from my SGH-T999 using xda premium
Da Kine said:
You can try, but unless its under warranty, they'll probably charge you an "arm and a leg" to fix the device.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I just got really freaking lucky. Days are left on the warranty. Looks like I'm sending it in for a replacement! End of story! :laugh: