Galaxy Note 2 Displays Gray Box with Information on Homescreen - Sprint Samsung Galaxy Note II

Hey folks!
I've got an issue that I haven't been able to find a solution for. My buddy has a galaxy note 2 on sprint. After lending to he's son's friend (who apparently rooted it), This gray box that seems to display PDA and other information pops up.
I took this phone last night, grabbed the latest firmware for it and ODIN'ed it back to the latest stock firmware.
This gray information box seems to still pop back up.
Weirdly enough, the devices status in the settings menu seems to change from Official to Custom randomly.
I can't seem to figure out how to fix this one.
Anyone ever seen this before?

Related

[Q] Phone just updated - legit?

My phone just asked me if I wanted to update. It rebooted, showed an animation of the android robot with a spinning figure in its stomach, and then booted like normal.
I've had ICS for a while (and it was a downgrade). I'm running Android 4.04, which I believe I have been running since they pushed me ICS. The baseband and build shows as FH13, but I don't know if that's new to me.
Is there a way to find out what happened? I'd only visited trusted sites and opened trusted emails recently. Not to say I don't usually, but in 24 hours I've only opened emails from my dad and a single forum I frequent. I mention I'm paranoid?
ETA: Forgot to mention, it reinstalled some of the software that came installed on the phone. Kies is the only one I knew the icon for when it was flashing them as they installed. A few had sprint looking icons.
Fh13 is the latest released ota it had a few minor buy fixes that were in ff18. Its still android 4.0.4, only differences are the patches to help with battery life and that speedy Gonzalez scrolling where you touch it and it zooms by everything so fast you can't see what went by. There were a few other minor fixes included in it but those are the 2 main ones I remember off top of my head. So you're OK no need to be paranoid it was official
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
Awesome, thanks.
Scrolling in the music player was a PITA. Ooo, the scroll is improved. There is a difference between extremely slow scroll and ludicrous speed. Now I can find a song at a light instead of going literally 500 past it accidentally. But then again, my new car needs an AUX in.

random reboots

Hello everybody,
I purchased my galaxy note 2 in late December, I kept the stock samsung ROM (android 4.1.1)and almost rooted it immediately after I had opened its box. Rapidly, I noticed it rebooted from time to time, it seems it happened randomly, i.e. not whilst performing a specific task on my phone. For instance, sometimes when I wanted to check my emails or texts, I picked it up from my pocket, and android was asking me to enter my SIM PIN. So basically my phone rebooted while sitting in my pocket. More rarely, it also suddenly rebooted while I was using it. (but to be honest, it spends more time in my pocket than it does in my hands, that's definitely why it did the latter far less frequently).
I saw that there was an update available, so I flashed the 4.1.2 stock ROM using kies, and rooted it again shortly after. But the reboots issue was still there, so in February I decided to give a try to a cyanogen mod 10.1 nightly build. For like a week or 10 days, it appeared to work properly, no more random reboots. However, after that delay, unfortunately it started to randomly reboot again.
I don't think that rooting the phone can cause such an abnormal behaviour, can it? I use several apps that require root privileges, that's why I did root it every time I flashed a new ROM.
Well the bottom line is that it's really pissing me off, so I'm considering to return it to samsung using a RMA procedure. But anyway, if you have any idea that could help me solve this problem, please feel to let me know, I'll gladly appreciate it. Also I'm wondering if anyone has an alike problem?
If need be, I'll return it for a repair or an exchange, if so, what do I need to do to reset it to factory defaults? I can re-flash the stock ROM, that should unroot it, but resetting the flash counter is also required, for that purpose I'll probably try the 'Triangle Away' app, hopefully it's gonna work. But AFAIK, when doing so on my former phone - a samsung galaxy S 2 - there was another counter, that counted how many times the first counter has been resetted, so one has to actually reset both of them in order for the mobile not to look having been tinkered with. Is anyone aware of a similar second counter on the galaxy note II? If you think of anything else I forgot to mention, please give me a shout.
Thanks for reading my post and helping me out.
Sadly it sounds like you might have a defective Note II. I have a stock (not rooted) Note II and, while I've only owned it for a month, it hasn't exhibited any problems with rebooting. Nor did I have anything like that with my S3 previously.
Probably not what you were hoping to read, sorry.
Thanks for your input muppetmania, well fortunately all galaxy note II don't have this problem
I just hope that if I return it, they'll be able to reproduce the annoying issue as they probably won't install as many apps as I did, or use it the same way, etc ...
My note 2 is the first android phone I've had that I have not rooted (yet). I've had it about a month now and it has randomly rebooted 3 times so far.
Every time it has happened it's been while I had 10+ tabs open in Chrome and was reloading several at once while also using other apps. For example one time I was composing an email and pulling excerpts from several sources on different web pages.. midway through composition and BAM, random reboot
In my opinion you did not cause this by rooting the phone
nebenezer said:
My note 2 is the first android phone I've had that I have not rooted (yet). I've had it about a month now and it has randomly rebooted 3 times so far.
Every time it has happened it's been while I had 10+ tabs open in Chrome and was reloading several at once while also using other apps. For example one time I was composing an email and pulling excerpts from several sources on different web pages.. midway through composition and BAM, random reboot
In my opinion you did not cause this by rooting the phone
Click to expand...
Click to collapse
If mine had only rebooted 3 times in a month then I'd be "happy" But for me it's more like 3 times a day. Well any random reboot is never a good thing, especially if you're are typing a text or writing an email. I'm scared it happens when I'm using my phone as a GPS on my motorbike, could be really pesky if I have to stop, wait for the mobile to reboot, get another GPS fix, and set my destination again ...
Just out of curiosity, you're also running the stock samsung ROM? Switching from it to cyanogen made virtually not difference for that matter.
I still have not rooted this device so yes... I'm running the stock Samsung rom
In case it may be relevant though, I do also use nova launcher and LOVE it. This new generation of TouchWiz is not bad at all not Nova is better, imo
I use the default launcher, both for the stock ROM and cyanogen Mod. I did not really like touchwizz, but I think the dual screen function and the stylus management were quite good though.
I gave a call to the after sales service, and they advised me to go to a Samsung store in order to get my phone repaired. Just to make sure it's going to be be alright (I mean that I don't want them to find out that I have rooted / installed a custom ROM on the mobile and use that as a pretext for refusing to fix it), can someone tell me exactly what do I need to do in order to revert the phone back precisely to its factory configuration?
So far, here is what I plan on doing:
- install the last official samsung ROM (which is currently the 4.1.2 version of android if i'm not wrong), that should unroot the phone altogether
- Use an app called "triangle away" to reset the flash counter
But I still wonder is there is anything else that would allow them to know that I flashed / rooted the phone. Is there anything like a second counter, that counts how many time the counter mentioned above has been resetted itself? Also I do remember that when I flashed my galaxy S II with an insecure kernel, a yellow triangle with an exclamation mark appeared during boot up (I know that "Triangle Away" should remove it), I don't currently have that on my GN 2, but I don't know whether Samsung still uses this method or if they have implemented something else?
Thank you.

[Q] Notification error after the update to official 4.3

I updated to 4.3 by OTA last week. I had no issue during the update. The update was from 4.1.x which was the latest version before this 4.3. It was never rooted. I see two weird things in this new version. I would like to hear if anybody saw the same, and know how to solve the problems.
1) en download notification keeps appearing. (see the attached picture) When I hit the notification, it directs me to an URL link, but nothing shows up. The notification pops up every minute almost.
2) When someone calls me, the flashlight in the back of GS3 blinks. It never happened before. I do see it as a cool feature, but I don't want to use it every day. I couldn't find an option to turn it off.
Thanks.
yabiman said:
I updated to 4.3 by OTA last week. I had no issue during the update. The update was from 4.1.x which was the latest version before this 4.3. It was never rooted. I see two weird things in this new version. I would like to hear if anybody saw the same, and know how to solve the problems.
1) en download notification keeps appearing. (see the attached picture) When I hit the notification, it directs me to an URL link, but nothing shows up. The notification pops up every minute almost.
2) When someone calls me, the flashlight in the back of GS3 blinks. It never happened before. I do see it as a cool feature, but I don't want to use it every day. I couldn't find an option to turn it off.
Thanks.
Click to expand...
Click to collapse
Not sure about the notification but the flash setting can be fixed by going into settings, then to the My Device tab, then to accessibility. scroll down to find Flash Notification (under Hearing).
I did the official update on my wife's GS3 and immediately did a Factory Data reset and everything is working very well and smooth. Battery is actually pretty good too.

[Q] talk to text icon gone

I have a Galaxy Note II, and my talk to text icon has disappeared. I had this issue once before on an HTC One X, and it turned out to be a bloatware app that I had disabled. But I can't figure it out on this phone. I've tried looking it up on google, and every answer I came across either said to hold the gear icon until the other icons popped up and make sure some box is checked (this option is not on my phone), the typical reboot and reset, or for some reason it gets flipped and I get a lot of results about text to speech. So if anyone has any ideas on how I can fix this without doing a reset, I'm all ears. Thanks in advance.
Oh, and its all stock. I don't have any custom keyboards or anything, running 4.3

Why is my screen doing this?

Galaxy note 5 samsung-sm-920a
android version 6.0.1
Randomly my phone will have a really fast black screen that has a symbol or maybe an S showing in the middle. It fades away very fast so its hard to tell. What is doing this?
I only noticed this happening after the last update. I don't believe I have installed anything new since before the update.
I tried searching for an answer but "black screen" brings up a host of issues that are completely different.
Any insight is much appreciated.

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