[Q] S pen malfunction - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

My new note 4 s pen not working. It's working on other note 4s. Finger touch is fine but s pen not responding. S pen works on two buttons at the bottom of touch glass but not on scree....... Help plz

Haroontayyab said:
My new note 4 s pen not working. It's working on other note 4s. Finger touch is fine but s pen not responding. S pen works on two buttons at the bottom of touch glass but not on scree....... Help plz
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Click to collapse
Do other note 4 pens work on your device? You may have a defective device. The pen actually pulls electricity from the phone through induction. There are coils behind the screen that create an electromagnetic field which induce current on coils at the tip of the pen. If no pen can pick up the induction you probably have a bad device. Why the capacitive buttons work I don't know. Also, go to settings (spen) and verify everything is checked or on.
Sent from my bandaid smelling s-pen

Yes s pen works on other devices but not on my note 4. Touch is working fine. My phone is not in warranty so how much damages am I looking at.... Can't survive without the s pen as my nature of job needs it much.... What can be faulty

Haroontayyab said:
Yes s pen works on other devices but not on my note 4. Touch is working fine. My phone is not in warranty so how much damages am I looking at.... Can't survive without the s pen as my nature of job needs it much.... What can be faulty
Click to expand...
Click to collapse
Why isn't your phone under warranty. It's a defect. It should be covered for a year.
Sent from my bandaid smelling s-pen

Well I got it as a gift from abroad and it was not launched in my area officially.... I guess I will to show it to local Samsung guys.... Let's see what they have to say. Thanks buddy

Haroontayyab said:
My new note 4 s pen not working. It's working on other note 4s. Finger touch is fine but s pen not responding. S pen works on two buttons at the bottom of touch glass but not on scree....... Help plz
Click to expand...
Click to collapse
Did you happen to mess with any of the air view settings?
Sent from my SM-N910V using XDA Free mobile app

No not really. Every setting in turned to on. Guide me plz if there is any hidden settings

Haroontayyab said:
No not really. Every setting in turned to on. Guide me plz if there is any hidden settings
Click to expand...
Click to collapse
Lol not really? Did you mess with the 6 hidden air view settings using nova?
Sent from my SM-N910V using XDA Free mobile app

Related

Very Sensitive S Pen

Good day. I'd like to consult some issues I have with my S Pen sensitivity. It's too sensitive that it triggers a tap or swipe even if the pen is away from the screen (maybe 5-8mm away). Anyone have any idea how to fix this? Firmware is XXLIH. Thanks!
Edit: Also tried turning off Air View and still had same issues.
Sent from my GT-N7100 using Tapatalk 2
faulty spen get it replaced
snakkarike said:
faulty spen get it replaced
Click to expand...
Click to collapse
Looks like it, tried my note 1 S Pen and it working fine. Just sent a message to my shop so I can consult them with the issue. Thanks
Sent from my GT-P6200 using Tapatalk 2
the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
thedicemaster said:
the s-pen works with a button integrated into the tip, so it can't cause touches without actually touching something.
it most likely means your tip is broken/stuck so it constantly thinks you're touching the screen.
you can try moving the tip around a bit to see if loosens it enough to respond the way it should, but if that doesn't work you'll have to contact samsung or the store you bought your note 2 at to get either the stylus or the entire phone replaced.
replacing the stylus should be enough, but stores usually don't replace single accessories when they are included with a device.
Click to expand...
Click to collapse
I did that and actually worked! Pen is now stable onscreen. Will observe if this issue still persists tomorrow. Thanks for the tip (no pun intended )
Sent from my GT-N7100 using Tapatalk 2
Hey guys. Rather then start a new thread. I did a quick search and found this one.
I have the same issue as the OP. My pen seems too sensitive. When I scroll across apps or through the gallery, whilst hovering the pen a few millimetres above the screen, it clicks on stuff. This shouldn't happen right? It seems it does it more so in the top right corner. If any of you have the samsung weather widget on the homescreen there, all I have to do is hover the pen above the refresh button and it sometimes will just continually click on the refresh button. Its annoying. I'm just hoping its the s pen and not the note itself!
P.s I love this phone! !!
:crying:
Funny as I also had this weird behavior, and just rotating a little bit the tip loosened it up, and now all is well.
Tried to reproduce the issue with normal usage, and I wasn't able to trigger it again... will observe for a day and see what to do, as this N2 is just sweeeeet working !
Thx for the tip! :good:
Re:
No doubt i have heard several time about the problem of S Pen over sensitivity but in most cases the reason has been seen with the sensor. So, I think better is that you replace it with Samsung because i don't think there would be any other solution. The problem is related with Sensor and you should replace it as soon as possible.
Thanks guys. As you say, might be difficult to exchange it now as its only the stylus. As the phone is working flawlessly!
I'll use it for a few more days and see. Hopefully it'll loosen on it's own behalf!
I got the Same problem When I Consulted Samsung Service Centre they showed me that it is even happening in their handset
Sent from my GT-N7100 using Tapatalk 2
For those with issues, are you using screen protectors? I read one review where a guy mentioned a screen protector was actually interfering with the pen usage. And once he took it off it was ok. It was a matte one in specific.
Nope l AM not having any screen protector On My phone
Sent from my GT-N7100 using Tapatalk 2
Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
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Do watch the video on this link
http://forum.xda-developers.com/showthread.php?p=32883579
Galaxy Note II - India
Sent from my GT-N7100 using Tapatalk 2
sanusweetsmile said:
Can anyone try this by hovering the s-pen over in the area l have shown in the picture Attached does it open automatically Without touching the screen just over it over this area by keeping the air View On
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Me, too. It appears more on other launchers- Nova, Apex...
Sent from my GT-N7100 using xda app-developers app
I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
I am not sure if this is right topic to write but my problem is also about s-pen. As you can see in the picture that area what is "over the s-pen holder" does not recognice the pen if immediatly. Like if I am browsing the web and scroll from that area there is always little delay. And when making note it works perfectly if I move pen to this area but not if I land the pen in this area, then happens what you can see in the picture. Does anyone else have this kind of problem?
I hope someone understood what I am trying to say.
Paganister said:
I have this exact issue.
I read somewhere if you hit the back of the pen several times against a hard surface it seems to temporarily fix the issue. Something to do with demagnetizing the magnet inside the pen. Not sure if this is a load of crap, but it seems to be a temporary fix for me.
I contacted Samsung about it and they told me just to reset and reflash the firmware *sigh*. Not sure I want to do that just yet, but I will if no other solution is found soon.
Click to expand...
Click to collapse
I reset and reflashed abd formatted my data but of no avail
Sent from my GT-N7100 using Tapatalk 2
This is what Samsung replied to me. I might as well try it to see if it makes a difference:
Thank you for contacting Samsung.
I am sorry that you are having issues with the S Pen of your Galaxy note
II, I can appreciate your frustration with this as it is a relatively
new device.
A feature of the S Pen is that when within 30mm of the screen, it
disables touch pad functionality with the finger. It should not however
actually do anything without contact with the screen.
Please be advised that the issue reported with the handset indicates
that it may need a software reset, or re-flashing of the firmware, in
order for it to operate normally again.
Before doing this, you should backup all the data from your phone before
going to Menu > Settings > backup and Restore > Select appropriate
functions from list.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Mícheál

HELP PLEASE , Stylus problem using Note 2 & Note 10.1

Hi,
Am having a problem while using note 2 & 10.1 stylus. I encounter a problem while sketching using sketch book I saw there some areas that the pen not recognized well...I thought at 1st it might the touch screen not working probably but it turns the stylus sensor not working well in some areas in screen but when I touch it by hand it works in the same area that the pen not working well. In note 2 I have a half. Circle from the right-side screen to half of my screen which is sooooo annoying while drawing I have to drag the pic the other half screen to draw ,when I bought the phone it was only small line at the edges but after the last update it turns to a half circle. Now i have same problem with note 10.1 which it was working fine in couple of days :/ please help guys I don't know how to fix this.
I have other friends having different problem with stylus but not same as me. The 1st having a problem that the pen keep writing while it hovers at the screen & not touching it & the 2nd having problem with slowness in S Note while changing pen style or size. I really don't know if u guys having problem with ur notes phone while using stylus.
Thanks in advance & I really need ur assistance.
Solution for stylus sensor problem
After some searching I finally found a solution. It appears that the cover with magnetic attach will effect BADLY at stylus sensor & sensitivity. If anyone encounter with the same problem. Check ur cover if it's a magnetic then change it.
Nawaf-Z06 said:
After some searching I finally found a solution. It appears that the cover with magnetic attach will effect BADLY at stylus sensor & sensitivity. If anyone encounter with the same problem. Check ur cover if it's a magnetic then change it.
Click to expand...
Click to collapse
If it is kept cuz I already bought it and in fact it keeps the mobile well secured , will it decrease the screen sensitivity in the future ????
m.g.abdelnasser said:
If it is kept cuz I already bought it and in fact it keeps the mobile well secured , will it decrease the screen sensitivity in the future ????
Click to expand...
Click to collapse
No but when the magnet is present it'll mess with the detection of the stylus.
Sent from my GT-N7100 using xda premium
Maybe faulty hardware.
Sent from my GT-N7100 using xda app-developers app

S Pen - Is this normal?

I noticed today that my S Pen does not actually mark where I touch the screen. This is not that significant in portrait but it marks and points a very noticeably 3 mm above where my pen is actually pointed. Is this normal or is my S Pen/ Note defective?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
If you are a lefty make sure you go to the S-pen settings and set it for left handed use
Lefaid said:
I noticed today that my S Pen does not actually mark where I touch the screen. This is not that significant in portrait but it marks and points a very noticeably 3 mm above where my pen is actually pointed. Is this normal or is my S Pen/ Note defective?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
I hoping you find a solution thats exactly why I moved from the Note 1 to the SG3 since it was driving me nuts. I had been told the Note 2 does not have the issue so I was going to get my Note 2 later this week.
If you notice, hover the pen above the screen and push the spen inwards with your finger it writes without even touching the screen.
Sent from my SGH-I317M using xda app-developers app
I must say that if that was the case I would go to AT&T and demand they fix it or give me a new one! (Same thing if it wrote before I touched the screen!!) I just tested both of these things and it marks exactly where I place the pen, and does not do so until I am actually touching the screen! (very lightly!) I paid way too much (even though it was only 199 that is still a lot 4 me!) for it not to work exactly as I want it!
Brava27 said:
If you notice, hover the pen above the screen and push the spen inwards with your finger it writes without even touching the screen.
Sent from my SGH-I317M using xda app-developers app
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Click to collapse
Ya. I noticed that a few days ago. Cool stuff
Sent from my SGH-I317M using xda premium
I think it may have been in an app I was using, because it does not go into landscape. It is still not exact but I think that is just the way it works for human error. It works as far as I am concerned. I will test more before running to ATT
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Spen fix
To fix the hovering issue u can pop off the spen button with an exact blade or a box cutter blade. You will see two pentiometers. Having the top point to the left, use a fine flathead screwdriver and turn it clockwise an 1/8th of a turn each time or to ur liking. The left pentameter is for sensitivity of the spen. And the right one decreases the distance and sensitivity of the pen of it hovering above the screen causing it to write automatically. There are posts on this matter however I can't find the link anymore. Just Google it. "how to decrease sensitivity of spen for note 2.". I did this to my brothers and my own spen already and all is well. Note the button when prying out WILL fly out so watch your eye and do this in a well lit and clean Area. To put the button back on, just insert the side closest to the tip of the spen first then click in the back side. Hope this helps us guys.

S-pen sensitivity question (too Iow sensitivity?)

Hello,
I got Samsung Galaxy Note II since a week now and I noticed that the s-pen does not register the weakest (lightest) touch, like when I'm gliding with the pen over the screen (the pen's tip is touching the screen but barely). I'm used to very light touch, so when I'm drawing a line sometimes it does not register at all or there is some part of it missing.
Is this normal? Maybe I just need to learn to press it a bit harder. I found a lot theads about s-pen being too sensitive, maybe I need to calibrate it but the other way? Also I found some threads with the same question but no answer.
Regards,
Dragon
You can adjust the sensitivity by popping off the button on the side of the pen and turning the screw below it. Keep in mind that the way the s pen detects a touch is when the nib on the end is pushed in, so depending on how light you use it, increasing the sensitivity too much might cause false positives (registering touches when to pen isn't touching the screen)
Sent from my GT-N7100 using xda app-developers app
Thank you for the reply D3_. That explains a lot. I guess I'm just pressing it too lightly. I will just have to get used to pressing it a bit harder.
You can still try adjusting the sensitivity, you might be able to find a sweet spot that works just right for you.
Sent from my GT-N7100 using xda app-developers app
You got your s pen very low sensitivity but but mine is too sensitive. Even 1 to 1.5cm to the screen it still writing something that I don't need. I cant draw anything. I have been waiting for new s pen from Samsung to replace old one for a month. Hooe to have a very good s oen thus time.
Sent from my GT-N7100 using Tapatalk 2
The sensitivity on mine just changed randomly?
Causing a real problem with swipe.
I have to swipe real s l o w l y....
Any ideas why this might have happened?
click9666 said:
You got your s pen very low sensitivity but but mine is too sensitive. Even 1 to 1.5cm to the screen it still writing something that I don't need. I cant draw anything. I have been waiting for new s pen from Samsung to replace old one for a month. Hooe to have a very good s oen thus time.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Read my post above (second post in this thread) on how to change your s-pen sensitivity. You probably don't need a new one.
Sent from my GT-N7100 using xda app-developers app
D3_ said:
Read my post above (second post in this thread) on how to change your s-pen sensitivity. You probably don't need a new one.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
How can you pop the button out?
And will it impact warranty?
S-pen too sensitive
MSK1 said:
How can you pop the button out?
+1
Just got my note 2 today (YAY). The s-pen registers when I am barely touching the screen...how do I pop the button w/o breaking anything? Will this possibly change, or stay the same, on DN3?
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Click to collapse

Weird S-Pen

I don't use my S-Pen too often, but since yesterday it becomes too sensitive it start to draw before I touch the screen.
I tried my spare (purchased separately) S-Pen and do exactly the same behavior.
Any clues?
My note 2 is Un-Rooted.
No changes, no drops, same LCD protector, no magnets.
I trird
Sent From my Un-Rooted GT-N7100
Got the same issue and resolved it by hitting several times the stylus on a surface that won't damage it like a pillow or your hand if you can bear it. Hit firmly but apply reasonable strenght though. Repeat until issue is gone. To clean the stylus may help too.
It can be your tip of the pen that's stucked...
Sent from my awesome Note ll
AcostaJA said:
I don't use my S-Pen too often, but since yesterday it becomes too sensitive it start to draw before I touch the screen.
I tried my spare (purchased separately) S-Pen and do exactly the same behavior.
Any clues?
My note 2 is Un-Rooted.
No changes, no drops, same LCD protector, no magnets.
I trird
Sent From my Un-Rooted GT-N7100
Click to expand...
Click to collapse
It's very common. you'll need to adjust the potentiomenter on the pen. See here
http://forum.xda-developers.com/showthread.php?t=2191333
That worked, but seems I'll need a new S pen, this one now is all time as eraser
AcostaJA said:
That worked, but seems I'll need a new S pen, this one now is all time as eraser
Click to expand...
Click to collapse
Click on the pen button? Or press the same pen button while on float
Sent from my GT-N7105 using xda premium
I believe you can adjust the sensitivity of the pen by removing the button on the s pen and adjusting the screw underneath.

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