Develop Bugs

[Q] AT&T galaxy s3 can't check for OTA updates?

Literally every time i check for software updates i get
"Communication failed"
The server is currently unavailable.
Your device will automatically check for an update within the next 48 hours.
Then if i check again it says device is up to date, you can check for updates again in XXhours. If i go into application manager -> AT&T Software Update and clear data, i can check for updates again but i get the same communication failed. I also tried clearing data and rebooting phone, and it still wont check.
And i can't get Samsung Kies running on my windows 7 pc for some reason, so i can't get updates from there either.
Is anyone else on AT&T experiencing these problems? Any fix for this? I really want that update that adds brightness control to the notification menu.

jefferson9 said:
I really want that update that adds brightness control to the notification menu.
Click to expand...
Click to collapse
I did not update, but hearing that update would disable local search, add new modem. Nothing about Brightness control

There is no brightness control on ATT update. I was having the same problem you were and exchanged the phone. There is no fix as far as I know for the error you are getting. It is a common issue. Search the annoyances (bugs) thread.
I don't know if the OTA update resolves your issue because they day after I exchanged mine the update came out.
Sent from my SAMSUNG-SGH-I717 using xda premium

I also haven't been able to get the OTA update. I assumed it was because I rooted and the device is listed as 'modified'. Is the update worth it?

It is in my opinion, and my usage habbits, for the WiFi stability increase that is gained.
Universal search is stripped (searches conducted on phone do not include on device results, ie contacts).
In other words, if you use the Google search by long pressing your menu button the results from your search will only be pulled from the internet.
I rarely use the search built in, so it hardly mattered to me.
Check out the developer forum for ways around the universal strip if you are rooted and want to update.
Sent from my SAMSUNG-SGH-I747 using xda premium

Well i reseated the SIM card, and removed the little blue tape from the sd slot and the SIM slot, rebooted and still not working.
I wanted to avoid rooting, since the stock software runs so smoothly and i liked being on the latest at&t software. I guess since i can't get OTA updates now theres no reason not to root.
Will this issue be fixed eventually? Or would i be better off exchanging phones while i can?

I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium

the1stSecond said:
I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Well speaking as a software engineer, i'm almost certain its a software issue, most likely with at&t's software update app, or on their servers. Mabey reinstalling the at&t software update application will help?

It sounds reasonable to me. Maybe try the method for No trip flash counter in devoplment? You would be upgrading to the newest firmware and have root and not trip the flash counter. You would still be able to check for ota updates (although should just return the status of your software is up to date since it is a totally stock ROM just with root injected). I imagine that would reinstall the software update service. Although with your knowledge you are way over my head. And whether or not when updating ROMs if that application is reinstalled is something I can't answer.
Maybe just try this first:
Settings> Application Manager> All> AT&T Software Update> Clear Data> Confirm
Power off Phone
Remove battery for at least thirty seconds.
Reinstall battery and power on device.
Try again after device boots up.
Sent from my SAMSUNG-SGH-I747 using xda premium

I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.

k3y0n4 said:
I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.
Click to expand...
Click to collapse
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

So, if it's a software issue why is it two identical devices running the same software from the factory yield different results? I.e. my first device would do exactly as your original post outlines, then my replacement device had no issue checking for updates (same stock software, same device form factor).
If you search there are a lot of examples of complaints of this exact issue.
I am also very interested in this because even though there are many complaints out there, the only answers seem to be;
1) who cares this is xda and we update through Odin/cwm etc...
2) replace it.
Good luck, I hope you guys find an answer.
Sent from my SAMSUNG-SGH-I747 using xda premium

jefferson9 said:
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)

k3y0n4 said:
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)
Click to expand...
Click to collapse
You can bypass the wait time between checks by going into application managment -> at&t software update and clearing data. Then you can try to update again.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

I've had similar issues checking for updates. i gave up and pulled the first update with the USALG1 rom posted in the development forum sticky. I too have several apps disabled (actually moved out of the system/app dir) and was wondering if that possibly caused issues. I never did try updating through kies though.

My kies wont even run on my windows 7 64 bit. There seems to be alot of people having problems with kies on win7 64 bit, nothing from samsung either. So theres really no way for me to get updates

This is How I Got My Phone to Update
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.

AndroidLonghorn said:
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.
Click to expand...
Click to collapse
When you got it to work, exactly what apps did you force close and clear data? Just AT&T software update? Any others?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I force closed the At&T Software Update app and I think the Samsung Push Service. It is really the AT&T software update app that finally started downloading immediately after trying it again.

So I finally attempted the Keis connection and it worked immediately. I don't know what other problems people are having, but when I installed it on my Win7 x64 machine I had the S3 connected. After I ran the software for the first time it mentioned an update and proceeded to update it. Keep fighting the good fight jefferson9.

Android Wear 5.0 is out

Just got my update. Some things i notice.
1) sunlight mode?? when i click it, can't seem to see if it does anything, doesn't have a toggle for ON/OFF
2) haven't gotten my google voice recognition to work yet.. can't use OK GOOGLE.. or any voice app to work..i'll try to reset my watch later... hopefully that helps..

Android Wear 5.0.1 Review
I did a "quick" review. Sorry for my rambling and bad camera work.
https://www.youtube.com/watch?v=4POeCDU8gFY

I did a reset on watch. Turned off google now and back on and still can't get google to recognize anything I say except OK GOOGLE.

Never mind. After an hour. It updated google services and now voice recognition works. Let's see if this update has an effect on battery.

How will we know when the update occurs? I'm still learning about Android Wear...thanks

mikespe said:
How will we know when the update occurs? I'm still learning about Android Wear...thanks
Click to expand...
Click to collapse
It was an update in the play store. It didn't say 5.0 on the update. But after I updated the app on my phone. It ran update on the watch.

bustanut666 said:
It was an update in the play store. It didn't say 5.0 on the update. But after I updated the app on my phone. It ran update on the watch.
Click to expand...
Click to collapse
I updated the app the other day but didn't get a watch update. I even went to settings and checked for the update there but it says up to date?

mikespe said:
I updated the app the other day but didn't get a watch update. I even went to settings and checked for the update there but it says up to date?
Click to expand...
Click to collapse
Think that was a diff update. I got that one few days ago also.

bustanut666 said:
Never mind. After an hour. It updated google services and now voice recognition works. Let's see if this update has an effect on battery.
Click to expand...
Click to collapse
Totally destroyed my battery...I am able to get maybe 5 hours of usage

Let's use the existing thread for this
http://forum.xda-developers.com/moto-360/general/android-wear-2-0-t2969022
Thread closed.

[Q] Same app update?

Greetings,
Normally in the morning of each date I go to the playstore to check for updates for my apps, since I don't have it automatically, because I want to be able to choose what to update.
The thing is, sometimes I update multiple apps and let's say some hours later, I receive a warning that I should update some apps and those are the ones which I already updated and they got the same exact notes - looking to be updating to the same version... This happens to me quite offen... Anyone knows what I'm talking about?
Thanks in advance!

Bump

Does anyone have an idea why this happens?
Sent from my iPad using Tapatalk

Software Version update to 5.0.2/ Build LWX49K

Hi All. I was wondering how many others have started getting the 5.0.2 update? (I was lazy and instead of taking screenshots... I just took some quick pics with my phone of the update info to post for anyone interested).
I received the update this evening and tried to find some information about the changes through an internet search. The update looks to be fairly minor and what I found says it should provide bug fixes and an update to Google Play services. Most of the info I've found discusses the update rolling out for the Moto 360, but I also found people who are reporting their LG G Watch R got the update too.
So far, the update is running smooth for me with no problems. I'm hoping it will continue to work well. I'm loving my Sony Smartwatch 3 and I'm glad to see that we got the update so quickly. :good: I just thought I'd check to see who else got the update and see how it's running for them.

Yes, I also got my update this morning, but am not sure what is new or updated...

Got it at Malaysia, about 3pm....

Waiting for the update...
What about this compass problem:
https://talk.sonymobile.com/t5/Smar...blem/td-p/875399/jump-to/first-unread-message
Seems to be solved?

Dumb question time. Does the watch get the update via bluetooth or do you connect it to your PC via usb.
I am in Australia and my watch says it is up to date on 5.0.1 so I guess it is on it's way downunder sooner or later.

I'm just gettinh this update.
From Paris

Dingo745 said:
Dumb question time. Does the watch get the update via bluetooth or do you connect it to your PC via usb.
I am in Australia and my watch says it is up to date on 5.0.1 so I guess it is on it's way downunder sooner or later.
Click to expand...
Click to collapse
I received the update wirelessly without plugging it in to the computer (I'm guessing by bluetooth). The watch just gave a notification to swipe left to install the update. I read on one website where the watch should be charged to at least 80%... but I don't know if it has to be charged that that much to get the update. Im guessing that like other OTA'S, the update is being released in phases, so it's hard to say exactly when each person will get the update.

eXPerience1983 said:
Waiting for the update...
What about this compass problem:
https://talk.sonymobile.com/t5/Smar...blem/td-p/875399/jump-to/first-unread-message
Seems to be solved?
Click to expand...
Click to collapse
Wow... I didn't realize there was a problem with the compass since I don't really use it. I see where you also posted on the Sony forum to ask if the update fixes the problem. Hopefully someone will be able to respond quickly. If I get some time, I'll try to test it out.... but it will probably be a while.

Got this tonight, in Australia.
First thing I noticed is tilt to wake is way better... is it just me? I used to have to do ridiculous contortions to make the screen wake previously.

Dolphin Trainer said:
Got this tonight, in Australia.
First thing I noticed is tilt to wake is way better... is it just me? I used to have to do ridiculous contortions to make the screen wake previously.
Click to expand...
Click to collapse
No update showing on my watch here in Adelaide, that is weird.
It must have gotten blown in on the cyclone but typical Adelaide, backwards.

I haven't ether in U.S (florida)

Got the notification around 20 minutes ago here in Oregon, USA. It looks like the update was delivered "OTA" to the watch via BlueTooth in the background, as I did not have to sit there and watch a download progress meter. My first inclination that there was an update was when the watch gave me a notification saying "Update ready to be installed!". Of course I swiped left only to be told I need to charge up first
I've got my watch charging now, will install ASAP. Annoying that there is no official changelog or blog post explaining what is new / fixed, just speculation.

Dolphin Trainer said:
Got this tonight, in Australia.
First thing I noticed is tilt to wake is way better... is it just me? I used to have to do ridiculous contortions to make the screen wake previously.
Click to expand...
Click to collapse
Is it now also working on the microsoft bing torque app?

Arrived here in New Mexico about 2:00pm MST wirelessly.

Got it in Ireland too!
Sent from my SM-N9005 using XDA Free mobile app
---------- Post added at 12:49 AM ---------- Previous post was at 12:45 AM ----------
Compass bug still present.
Sent from my SM-N9005 using XDA Free mobile app

No update here yet. Baltimore, MD.
Sent from my SM-N910V using XDA Free mobile app

DivinityCycle said:
Got the notification around 20 minutes ago here in Oregon, USA. It looks like the update was delivered "OTA" to the watch via BlueTooth in the background, as I did not have to sit there and watch a download progress meter. My first inclination that there was an update was when the watch gave me a notification saying "Update ready to be installed!". Of course I swiped left only to be told I need to charge up first
I've got my watch charging now, will install ASAP. Annoying that there is no official changelog or blog post explaining what is new / fixed, just speculation.
Click to expand...
Click to collapse
Yeah, I was hoping to find a changelog somewhere too.... but it looks like there isn't one available from what I've seen.
Here's a link to an Android Police article that someone posted in the Android Wear forum with a little more info about the update: http://forum.xda-developers.com/showthread.php?p=58953763

Still nothing

Dingo745 said:
No update showing on my watch here in Adelaide, that is weird.
It must have gotten blown in on the cyclone but typical Adelaide, backwards.
Click to expand...
Click to collapse
Not really that strange.. they send the updates out based on hardware batches... it has little to do with geographical locations..
for the record I haven't seen the update yet either, in Perth WA

I've got mine last night , here in italy, after messing up/ stressing my poor smartwatch 3 i reset the watch.. tried to install " new update " via Sony Pc companion.. than reset it again.. in the end the " poor " watch gave up and sent me " downloading update " ...
i didn't notice anything " new " so probably some fixes !

5.1.1 OTA now available

https://plus.google.com/+WaynePiekarski/posts/2unJBySoqn2
Just to let you all know, the latest version of Android Wear is going to start rolling out via an over-the-air (OTA) update to the Moto 360 today! OTA rollouts are always done over a period of many days, so it will take some time to receive your update. For more details about what is contained in this update, please see my previous blog post:
http://android-developers.blogspot.com/2015/05/always-on-and-wi-fi-with-latest-android.html
Click to expand...
Click to collapse
Hopefully we start seeing it soon!

Not here yet darnit
Sent from my SM-G900P using Tapatalk

reset my 360, deleted data/cache in wear apk, uninstalled android wear. still no update here

tlxxxsracer said:
reset my 360, deleted data/cache in wear apk, uninstalled android wear. still no update here
Click to expand...
Click to collapse
dude it says that it will be a staggered release in the coming days that means it's going to take some time until someone grabs dota link and puts it available

Time to try every (mostly not working) trick to get the update notification

fwayfarer said:
dude it says that it will be a staggered release in the coming days that means it's going to take some time until someone grabs dota link and puts it available
Click to expand...
Click to collapse
theres no way to side load a downloaded rom onto the watch. not without an imported adapter

n00bpwner said:
theres no way to side load a downloaded rom onto the watch. not without an imported adapter
Click to expand...
Click to collapse
bull**** you can put it on the watch with a stripped USB cable if you really wanted to

I just got the update Factory reset the watch, cleaned wear app data, connected to USA VPN. Downloading OTA now

shnizlon said:
I just got the update Factory reset the watch, cleaned wear app data, connected to USA VPN. Downloading OTA now
Click to expand...
Click to collapse
OTA link or your post is useless thanks

I just got the update too iOS 9.1 turned my 360 into the Iwatch since whenever everybody asks about it " Is that the new apple watch?" No dumbA$$ apple is not the only one that makes smartwatches and phones.

No worries cause I bet my my bottom dollar some joker will no doubt start a new thread about the horrible battery on 5.1.1.

I'm sorry, how do I clean the wear app to try to start the process??

Installed the update, Wi-Fi works with no issues, flick gestures are nice, navigation still smooth, entering settings takes a while, battery seems fine.

shnizlon said:
I just got the update Factory reset the watch, cleaned wear app data, connected to USA VPN. Downloading OTA now
Click to expand...
Click to collapse
well, isnt that just the shniz. still waiting...(does best Charlton monkey movie damn you!) can you describe the new built in launcher? how did they solve the ridiculous scroll down...scroll down some more....almost there? is it similar to Wear Mini Launcher?

. I'm all giddy like an 8 year old at Christmas!!!
Now I have to charge lol!!!
Sent from my SM-G900P using Tapatalk

No update. Country UK.
Sent from my Nexus 6 using Tapatalk

shnizlon said:
I just got the update Factory reset the watch, cleaned wear app data, connected to USA VPN. Downloading OTA now
Click to expand...
Click to collapse
Is the VPN part necessary? Thats the only thing I didn't do (because I don't know what it means) and I can't get mine to show the update.

So what's the trick to force an update. . . . Just let a wipe and then reload or what. Never had to force an update before.

c_86 said:
So what's the trick to force an update. . . . Just let a wipe and then reload or what. Never had to force an update before.
Click to expand...
Click to collapse
-Reset watch
-While watch resets, unpair the watch through BT settings
-Uninstall AW app
-Reinstall AW app
Voila. There's different variations of this, which work for some, and don't for others. Worked for me twice on the 1st day of rollout both times, so the naysayers can keep to themselves.

erikiksaz said:
-Reset watch
-While watch resets, unpair the watch through BT settings
-Uninstall AW app
-Reinstall AW app
Voila. There's different variations of this, which work for some, and don't for others. Worked for me twice on the 1st day of rollout both times, so the naysayers can keep to themselves.
Click to expand...
Click to collapse
Ya that didn't work for me. Maybe cuz I'm in the great white north of Canada.