[Q] Note 2 Gyroscopic sensor fail - Galaxy Note II Q&A, Help & Troubleshooting

Hi,
I have a Galaxy Note 2 that is 'Standard' and hasn't been rooted or modified in any way, recently the screen has stopped rotating. I have had a look around his forum and have tried various reboots and such but nothing has worked. I am a novice when it comes to this sort of stuff so I haven't tried anything that is too tricky, I have tried to re-calibrate the sensor but it appears there isn't an option for this? I have also checked the sensor values in the '*#0*#' menu and it seems that the sensor isn't doing anything as the values do not move from '0'. Any help to fix this would be greatly appreciated, Thanks

Go to service . Afther i rooted i have same problem.
They make resoft and is working.

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[Q] Gyroscope, Accelerometer & Compass Won't Work

So at some random point my Gyroscope, Accelerometer AND compass all stopped working. I first realized web pages weren't changing orientation so I tried turning Smart Rotation on and off. No luck. Auto rotate is turned on. I also tried recalibrating my Gyroscope in the settings and still no luck. Everything from games to the browser and even apps to show info on all 3 of these things will not work and the compass reads North/NW all the time. I can't find a decent app that just says yes/no the gyroscope/accelerometer are/are not working, but I can flip my phone around and move it fast, etc etc and the readings don't change on the apps I have found. I wouldn't think it's a hardware issue unless all 3 of these are on the same part? I'm no too keen on the hardware end so I'm kind of blind, but I wouldn't be posting for help if I didn't try everything I could think of. Any help or suggestions would be incredible!
Oh, and also good to know: I even tried full wipe and changing to the AT&T CleanROM coming from v6? of the Jedi ROM thinking it could just be some random thing I missed... Although I did use Titanium Backup to restore everything... Anyways, I'll try any and all ideas. Thanks in advance!
Bliznade said:
So at some random point my Gyroscope, Accelerometer AND compass all stopped working. I first realized web pages weren't changing orientation so I tried turning Smart Rotation on and off. No luck. Auto rotate is turned on. I also tried recalibrating my Gyroscope in the settings and still no luck. Everything from games to the browser and even apps to show info on all 3 of these things will not work and the compass reads North/NW all the time. I can't find a decent app that just says yes/no the gyroscope/accelerometer are/are not working, but I can flip my phone around and move it fast, etc etc and the readings don't change on the apps I have found. I wouldn't think it's a hardware issue unless all 3 of these are on the same part? I'm no too keen on the hardware end so I'm kind of blind, but I wouldn't be posting for help if I didn't try everything I could think of. Any help or suggestions would be incredible!
Oh, and also good to know: I even tried full wipe and changing to the AT&T CleanROM coming from v6? of the Jedi ROM thinking it could just be some random thing I missed... Although I did use Titanium Backup to restore everything... Anyways, I'll try any and all ideas. Thanks in advance!
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Download https://play.google.com/store/apps/details?id=zausan.zdevicetest&hl=en and see what is and isn't working. :good:
hope this helps
Edit: btw if you use APEX Launcher, did you enable "lock desktop" option by any chance? Don't know if that keeps your screen from rotating or anything... just a thought!
*#0*#
Then select Sensor and see if they display readings.
Sent from my GT-N7100 using xda premium
Get into the diagnostic screen by typing *#0*# into the dialer screen and check the sensors if they are gathering the right data.
Sent from the Rabbit Hole
Okay, I did the number thing and a bunch of different things came up...
"UPC-A
EAN-13
EAN-8
Code 39
Code 128
Interleaved 2 of 5
Codabar
GS1 Databar"
Do I need to do something here? Thanks for the responses!
*UPDATE*
So it must be a software thing. I used the app retrorom posted about and it seems like the compass doesn't work. But the accelerometer and gyroscope work on both the green and red axis but the blue seems to stay in position.. Not sure which is which (x/y/z). Still unsure if this is a software or hardware issue... I'm running Nova Launcher, by the way.
Bliznade said:
Okay, I did the number thing and a bunch of different things came up...
"UPC-A
EAN-13
EAN-8
Code 39
Code 128
Interleaved 2 of 5
Codabar
GS1 Databar"
Do I need to do something here? Thanks for the responses!
*UPDATE*
So it must be a software thing. I used the app retrorom posted about and it seems like the compass doesn't work. But the accelerometer and gyroscope work on both the green and red axis but the blue seems to stay in position.. Not sure which is which (x/y/z). Still unsure if this is a software or hardware issue... I'm running Nova Launcher, by the way.
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Hmm ok. I just tried the compass feature with ZdeviceTest and when I move the NoteII left to right and up and down I can see all three lines moving. So that seems not normal that your "blue line" on the compass feature doesn't move. Maybe it really is a hardware issue then, I hope not...

[Q] Samsung Galaxy Note 2 Motion Sensor and Gyroscope not working

hi i just recently bought a galaxy note 2 phablet, im very happy with it every thing works perfectly fine, however i did come across a slight problem which is bugging me alot, as i loaded the phone up it shows you all the tutorials and stuff, for panning and zooming in using motion control.... i did not realise the problem before as i was really happy to just get the phone after so long, My motion sensor and gyroscope functions are not working
i have tried everything from factory reset to restarting , taking the battery out and putting it back in, has anyone stumbled upon this problem, and is there a solution to this problem, whether this is a software glitch/problem or a hardware issue. if anyone can help me please and thanks in advance
*#0*# check there if they are working.
Sent from my GT-N7100 using xda premium
mariosraptor said:
*#0*# check there if they are working.
Sent from my GT-N7100 using xda premium
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Click to collapse
hi thank you for the quick reply, i had a look at what you asked me to do and i did manage to find all the settings, however it looks to me everything is working apart from the light sensor one, all the other settings came up as a PASS apart from the light sensor which came as level 0, which i dont know what that means, while i was on the sensor screen i swiped my hand across the sensor and the screen shifted colour from white to yellow, which is a good indication that it is working , however i went back on the operating system and tried the palm swipe and it did not work, niether did the quick glance, and the pan to zoom features are not working either, i did test the gyrocope settings and it came out as a PASS too, could you explain maybe why this may be happening and what does the level 0 on the light sensor option means, please and thank you , i really do appreciate it.
Lavel 0 says to all phones I have tried including mine. As long as the LUX changes it is working.
Now for your primary problem try to recalibrate gyroscope.
Do it by going settings-motion-advanced settings-gyroscope calibration.
If that does not help try clearing cache in recovery.
If that does not help then backup and try reflashing your rom.
Sent from my GT-N7100 using xda premium
darkgallion said:
hi i just recently bought a galaxy note 2 phablet, im very happy with it every thing works perfectly fine, however i did come across a slight problem which is bugging me alot, as i loaded the phone up it shows you all the tutorials and stuff, for panning and zooming in using motion control.... i did not realise the problem before as i was really happy to just get the phone after so long, My motion sensor and gyroscope functions are not working
i have tried everything from factory reset to restarting , taking the battery out and putting it back in, has anyone stumbled upon this problem, and is there a solution to this problem, whether this is a software glitch/problem or a hardware issue. if anyone can help me please and thanks in advance
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Hello in response to your issues with the motion sensor. Have you installed a screen protector on your note 2? i noticed that after installing the screen protector on my Note 2 some of the motion actions did not work properly. So if you do have one on remove it and see if that corrects the issue. :good:
Useful help.
This was a very Useful thread, thanks. I've done the tests and came up vitha a fail when i tried my motion sensor. Is it likely to be broken? I'm going to reset to factory settings and pull of my screenprotector and se what happens before i do anything else. Is there anyone out there who has replaced the motion sensor? Is it soldered to the main board? Hard to replace?
Thanks beforehand. Tommie.
i thnk my sensor is nt wrkin... when i do the test, d color is alredy green nd isnt changin nd is vibratin continuosly?? is it broken or somthng lyk dat??
note 2 sensor help
mariosraptor said:
*#0*# check there if they are working.
Sent from my GT-N7100 using xda premium
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Click to collapse
can't get quick glance to work
*#06*# does nothing on my note 2 why? Sensor not working was but stopped for some reason?:crying:
Samsung Galaxy Note 2 Motion Sensor and Gyroscope not working
hi my samsung note 2 was working well for last 2 years bur recenrtly its motion sensor has stopped working.
i have checked all settings, it isnt working at all..
gyroscope and motionsensor tests are fail on checking. please help me, what to do?
I have had the exact same issue. The only way to fix it is to get the whole motherboard replaced. I went into Samsung store and they said that. Issue here is that it costs £145 to replace the main board. The sensors are on the main board itself and that is why it costs a lot to fix. I've been using my Note 2 with no gyroscope for a few months now, going to buy a new phone. Rather buy a brand new phone than get it fixed
just loosen the screw nearest to the microsd card. motion sensor is under it. it work on my phone.
gyroscope sensor
Hi,
my gyroscope is burned and i buy it and now i opened my phone and i don't know how to replace it. Any help is welcome...
haakhan said:
just loosen the screw nearest to the microsd card. motion sensor is under it. it work on my phone.
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Yeahhh!!!
You are a Hero! I tried nearly everythink since January 2016! I took the screw out, shut down my phone, put it into download mode and pull the battery out.
Im not shure if a restart would do it alone, i did all to be shure. And it now works again. My srew was magnetized! Maybe that was the reason or the chip has
a loosen contact.
Up to now it works great! I thought my sensor was dead.

[Q] [HELP] Sensors not working TT

Hi I have a problem about my samsung galaxy note 2 n7100,when I tried the lcd test and the sensors,all sensor test are not working like proximity,light,gyro,accelerometer etc,so to make that is true,I tried to open a photo and turn the phone into landscape,the screen remains in portrait view,so its really true that my sensors is not working,same with the proximity when i call someone,the screen is not turning off,i tried different custom roms,kernels but noting change it and still not working,but i tried once to reset phone via settings and the sensors are working again and when i change into custom rom,the sensors are not working again until now i hope that its not a harware issue,because i know that it cost a lot to repair my phone,btw im from philippines ,so i hope there is someone here knows the solution,i will really appreciate it and thanks in advance.
sorry for my bad english,i did my best
i think no one knows about my problem
I hope someone know about this

Gyroscope stopped suddenly

Hi guys. I need your assistance and not sure what went wrong. I have a note II with 4.4.2 update. lately I have noticed that the phone does not rotate when I put it in landscape mode. So I searched the internet and realized that the problem is with the the gyroscope. I then tried to test the gyro by going to *#0*# and then test the gyro. When I do so, I get Gyro test fail do not move & Re-Test. Does that mean that the gyro is dead or not. I tried formatting 2 times but no go. Can anyone help or advise
sambosat said:
Hi guys. I need your assistance and not sure what went wrong. I have a note II with 4.4.2 update. lately I have noticed that the phone does not rotate when I put it in landscape mode. So I searched the internet and realized that the problem is with the the gyroscope. I then tried to test the gyro by going to *#0*# and then test the gyro. When I do so, I get Gyro test fail do not move & Re-Test. Does that mean that the gyro is dead or not. I tried formatting 2 times but no go. Can anyone help or advise
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Oh WOW, not sure if It is because of my question or no one has any response
same problem here
please help
if you tried to calibrate the gyro and it still doesn't work, then you have to replace chip on motherboard GYRO

screen turns black on incoming call

Hello good day. When I receive a call to my redmi note 8 device, the screen turns black before I bring the phone to my ear. I wake up the device with the help of a button or fingerprint. I am getting information about the sensor setting. but it didn't work. I get a calibrated error message. previously i was using india original update now i am using xiaom.eu stabil 12. i am getting the same error. please help. thanks
I have the same problem. Try installing the latest firmware. It didn't work for me. A quick work around is to quickly cover and uncover the top portion of the phone where the proximity sensor is located (near the selfie camera). The phone screen should come back on. I really wish this would get fixed for the numerous people that have this issue.
tripper22 said:
I have the same problem. Try installing the latest firmware. It didn't work for me. A quick work around is to quickly cover and uncover the top portion of the phone where the proximity sensor is located (near the selfie camera). The phone screen should come back on. I really wish this would get fixed for the numerous people that have this issue.
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Thank you for your answer. i'm loading other roms. In a few days the problem starts again. So I wonder if there is the same problem with other xiaomi models?
mesut0114 said:
Thank you for your answer. i'm loading other roms. In a few days the problem starts again. So I wonder if there is the same problem with other xiaomi models?
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I forgot to mention that you shouldn't have any kind of screen protector on your phone when you are trying to figure this out. I don't know about other models. I've had the exact same problem with two different RN8's. It's either a bad batch of proximity / light sensors or it's a firmware / software problem that is yet to be resolved. I have done a full search of this forum and numerous users have the same issue we do. Nobody has a fix as far as I know. Please let me know if you learn anything new.

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