Develop Bugs

Problem: Speakerphone always on... always.

I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?

bump.
I realize I'm posting a probable hardware issue to a primarily software forum. I wasn't sure where else to go. If anyone can suggest a different forum that I could post the question at, that would be equally appreciated.
tia

i have same problem please help

take it to service - HW fault .. or if you wish to open device I can tell you what the test points are

I agree with JSP_M
You didn't have this problem before you opened your device. You have the problem now, since you have opened your device, so that obviously means that something went wrong when you opened it.
The audio output is one line. It diverts the signal to the earpiece or the speaker. These diversions are controlled by your registry, since you have reflashed your phone, the registry will have been cleared, so that is not the problem. Plus, you claimed you hear sound in the earpiece at the same time you hear sound in the speaker, so open up your device.
Trace out the lines from the speaker and the lines from the earpiece, if you feel froggy. Then, see if anywhere that shouldn't be touching is, or if something looks brown or discolored. This indicates a short circuit. I can safely tell you though, that something is touching somewhere that is not supposed to be. Listen to JSP_M, he sounds like he has some other points of interest for you test, once you get you phone opened up.
Hope this helps. Later.
jsp_m said:
take it to service - HW fault .. or if you wish to open device I can tell you what the test points are
Click to expand...
Click to collapse

Try to call the customer service line from Tmobile and tell them your phone is defective and they should send you a new one.

The loud speaker is harnessed in the back housing of the phone and the ear speaker is harnessed in the faceplate above the LCD. The pads that they connect to aren't even close to each other and are on opposite sides of the mobo. I have repaired a lot of Dash phones and I have yet to come accross this problem. Try cleaning the pads they connect to and make sure the contacts are making a good connection. Or, if you can live without speaker phone then just remove the speaker from the housing all together.

I'm having the same problem on my Wing (Herald). But I never took it apart. In addition Activesync will no longer work. It never connects but my computer makes the 'ding' and the PPC screen lights up when I connect it so it can't be a bad usb port. It seems like a software problem to me, since it recognizes being plugged in, just not the connection.
What are the registry keys that route the audio?

how can i edit register keys
and i get new ear speaker still same problem
thank you

Send it to customer service
I once had that problem.... I sent it to customer service, and i got a new phone in 3 days. You have to pay for shipping though.

Heeeelppppp
guys i'm having the same problem with speakerphone... it's always on... i can't fix it, no even with the link that says to mess with the usb tab, or by conecting the mini usb cable... is there any type of software out there for me??? what can i do?? i bought my excalibur on ebay so i cant' return it... please someone help me!!!!!!!!!!!

bnut said:
I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?
Click to expand...
Click to collapse
This issue has already been resolved, I myself had the same problem.
http://www.htcwiki.com/thread/140917...n+all+the+time.
This thread helped me out... I just plugged in my mini USB cable and it works again... There are some other fixes there also, good luck!
http://www.htcwiki.com/thread/140917...n+all+the+time.
Check out that thread and let me know if it helps.

Music clicks/pops.

Anyone had issues with music popping/clicking on your GSII? I'm using a middle of the road set of Klipsch IMAGE S4 earbuds and they always sound great except on this phone, also, my LG G2X doesn't do this with the headphones so I know they are fine. It's rather loud as well, like left my ears ringing loud. (Disabled DSP manager and it is still painfully loud)
For specifics, I'm using the newly released Google music, it's the only music player on my device. I have DSP manager installed on both of my phones.
Rom is Juggernaut 2.0 with the latest bullet Kernel but it did this before the Kernel.. and I'm 99% sure it happened before the root/rom and I just blew it off as the song.
I know it does this both on streamed music as well as music on the phone that i have confirmed is clean on other sources. (MP3 at 320kbps). I'm curious if this is just a me thing because I've also noticed a cycling stutter on my phone that wipes and new ROMS has not resolved. It's so faint you can barely notice it unless playing a game, ESPECIALLY the new Need for Speed Hot Pursuit. It'll do it's little stutter and by the time the game catches up your smeared all over a wall. Not a framerate issue at all as it's completely random and never seems to reoccur in the same place even when all other conditions are the exact same.
Anywho, thanks for reading and indulging me.

Noticed today but on stockmusic player,sounds like its.skipping
Sent from my SGH-T989 using Tapatalk

clear cache and the dalvik cache

Happens to me too, I though it was just the music player I was using.
Sent from my SGH-T989 using xda premium

I was getting it often after going back to the stock kernel for better battery life, I did the above and it went back to normal.

It happens to me whenever i enable dsp manager and if i receive a notification when playing music
Sent from my SGH-T989 using xda premium

I could be wrong, but I'm pretty sure it has something to do with the button control feature of the 4-pole 3.5mm jack in the phone. Personally, I don't use anything with buttons(headphones or the like), so I could do without it, but that's just what I've noticed.
Certain connections will do this on my phone. I can't plug my phone into the head unit on my saab without the music skipping like a mofo. But if I plug it in through my wife's mazda5 with the same cable, no problems.
I think maybe the 4-pole jack is just picking something up that isn't there.
Previous posters: Have you tried using different headphones to try and recreate the problem? I have a set of shure e2c's, some seinnheiser headphones, and some standard apple earphones and they all seem to work very well. The only connection problem I have is in my 2007 saab 9-3.

heygrl said:
clear cache and the dalvik cache
Click to expand...
Click to collapse
I personally have done this many times and it hasn't helped. It does it on the stock headphones that came with it as well as my stand alone headphones.
I went back to the stock kernel and it still does this, reflashed everything, same issue still.
As a side note I'm a bit OCD so every time I always clear everything, wipe data, etc. I'm very meticulous...to a fault.

Maybe use the stock rom, customs are useless..
DMolina ツ

InGeNeTiCs said:
I could be wrong, but I'm pretty sure it has something to do with the button control feature of the 4-pole 3.5mm jack in the phone. Personally, I don't use anything with buttons(headphones or the like), so I could do without it, but that's just what I've noticed.
Certain connections will do this on my phone. I can't plug my phone into the head unit on my saab without the music skipping like a mofo. But if I plug it in through my wife's mazda5 with the same cable, no problems.
I think maybe the 4-pole jack is just picking something up that isn't there.
Previous posters: Have you tried using different headphones to try and recreate the problem? I have a set of shure e2c's, some seinnheiser headphones, and some standard apple earphones and they all seem to work very well. The only connection problem I have is in my 2007 saab 9-3.
Click to expand...
Click to collapse
I have used 3 different headphones, got same result until i disabled dsp manager
two headphones had buttons on them

I had it too. My issue was I didn't push the jack all the way into the phone. I don't know if that's anyone's issue here, but maybe it is. I was actually afraid of breaking the phone when I got it. I only pushed the jack until I felt resistance. I later realized I had to push hard enough to make it "click", and the bottom of the Jack touches the phone. There should be no gap in between.
Sent from my awesome Galaxy S II

I noticed this issue, but only when I was using a music player other than the stock or Google music ones. I've since only been using Google music.

Damn guys that sucks. Im on bullet kernel as well but have been using my phone to listen to hella EDM that's all in 320kbps and haven't noticed anything. Im actually using music playback in Google music right now... Still perfect. Ill try stock and post if i can reproduce the issue.
Sorry for posting even tho i don't have the issue... But music quality is very important to me and the functionality of my phone so i will keep a close eye on this thread especially since a few of you are running on bullet like me.
Who is using a ROM with this issue and who is not?
I for one am stock.
Sent from my SGH-T989

I listen to MOG all of the time, streaming and cached songs @ 320Kbps MP3 or 256 AAC and no popping. I did notice it after I went back to the stock kernel, it was happening every 30 seconds and it was very frustrating.

I've definitely noticed this issue using Pandora and less frequently in Spotify.

Well I've not had the issue in about a week, which is really odd. Normally I've had it at least once a day but not since the new Google music update. It may have been the old Leaked google music beta that caused it, after the update it hasn't happened.
I guess its resolved, not really sure but cautiously optimistic.
I will say this, the audio chipset in this phone leaves a LOT to be desired.

bobbyphoenix said:
I had it too. My issue was I didn't push the jack all the way into the phone. I don't know if that's anyone's issue here, but maybe it is. I was actually afraid of breaking the phone when I got it. I only pushed the jack until I felt resistance. I later realized I had to push hard enough to make it "click", and the bottom of the Jack touches the phone. There should be no gap in between.
Sent from my awesome Galaxy S II
Click to expand...
Click to collapse
I was experiencing the same thing until I read your message and gave mine a good push to "click" it in and the pausing/skipping/popping completely stopped.
Thanks Bobby

Sometimes it's dust that gets in the headphone jack. I had the same problem years ago with my old Palm Pre and recently experienced it with my SG2 and fixed it doing the following:
1. Take a q-tip and rip most of the cotton off of one end so that there's just a slight film of cotton left on the tip.
2. Dip the stripped tip in alcohol and then squeeze out the excess alcohol (you want it moist not soaking).
3. With the phone OFF, stick the q-tip in the jack and spin it, which will effectively clean the jack of dust and any other debris.
4. Wait about 15 minutes for the alcohol inside the jack to evaporate, then turn on your phone and the problem should be gone.

had the same problem here

[Q] Optimus Headset issue

I could use some help!
Here's the issue. The headphone icon is on all the time on my phone. Which in turns causes me not to be able to hear phone calls. For a short term fix I used an app to disable the headset, but the icon is still there.
It thinks there is headphones plugged in all the time, when there isnt. The phone is two weeks old. Hasn't been dropped or abused. I called AT&T and they are seeing if I can get an in store replacement. But I may have to be given a refurb already after two weeks
Anyways. The phone thinks there is headphones plugged in all the time. i tried pulling the battery, power cycling, using different headphone and plugging them in, pulling them out thinking something got stuck. But nothing.... It still thinks there is headphones plugged in. Now when I plug in head phones some google voice thing pops up asking me to speak into the phone, when I hit the back button my music will start playing thru the head phones....
Anyone else have this issue? I have looked down instead the headphone port and there is nothing in there that would be causing a blockage from the hardware detector that I could see (not to say there isn't something causing this)
Please help! AT&T is going to be calling me back and letting me know about a replacement sometime, but if someone knows what's going on I'd rather just fix it then start over with a new phone...

My guess would be that there is still some sort of short. I think you were right to suspect something stuck down in the jack, but it sounds like something inside the casing may be shorting on the terminals. Since you said it opened up the voice command thing, I would suspect that the 4th pole was triggered (or whichever the microphone button would be for a 4-pole headset). As far as I know, the microphone/media button is activated when the jack senses a short on a specific pole. But, it would have to think that you have inserted a 4-pole plug. I don't know for sure, but I assume it does this by checking opposite sides along the plug shaft to see how many distinct conductors are present. If it thought your typical 3-pole plug was a 4-pole, there would probably be another "conductor" present, i.e. the trouble-making short-circuit.
Unfortunately, it sounds to me that you have a hardware problem. If you were adventurous, you could open up the case and inspect for the short. It may be something simple lying across some solder joints or something. However, it is probably safer to simply get the warranty exchanged refurb. I have one myself since my original one had this obnoxious echo that the caller on the other end would complain about. The refurb unit works great!
It's a bummer, but I doubt you'll even know the replacement is a "refurb". Sorry I don't have better news or advice. Good luck!

I had a simile issue a while back...mine was resolved with a couple of swift taps on the table on the corner of my phone closest to the ear phone Jack.....
When the f*ck did we get ice cream??

Thank you.
I figured it was something to do with the little pegs inside. Luckily for me, since it was in the first 30 day period I was able to get a new in store replacement. normally for people its 14 days, but since I have a company account it's 30 days in store replacement. It was replaced with a brand new device.
The guy there was actually a little tech savvy and was saying the same thing. He tried a few things also, even looking inside and poking the pegs with a needle to see if one was lodged. Everything was OK though. Strange.
New device in hand! Works much better. It raises concern over a design defect though. I hate to go thru this again and get a refurb phone in a month because of the same issue.
Guess I will stop using it for a music player hooked to the stereo in my car and just use my old ipod touch for that.

I am stuck in headphone mode

Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?

mast3rsign said:
Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
Click to expand...
Click to collapse
if its an hardware problem i'm not sure there's much u can do, accept trying to clean the headphones jack
if its a software bug maybe try:
-connecting your headphones then turn boomsound on\off then disconnect them.
- hard rest while the headphones are connected then disconnect them.
-before u try a root u can just try a factory rest and u will still have your warranty and if that doesn't work its definitely a hardware issue.

mast3rsign said:
Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
Click to expand...
Click to collapse
You're not alone, having the same problem and no solution. The most annoying part about it is that I have to use speaker mode to be able to hear/talk during a phone call. Went to the shop and they said they will order another aux jack for me.. not very happy

avivzamir said:
if its an hardware problem i'm not sure there's much u can do, accept trying to clean the headphones jack
if its a software bug maybe try:
-connecting your headphones then turn boomsound on\off then disconnect them.
- hard rest while the headphones are connected then disconnect them.
-before u try a root u can just try a factory rest and u will still have your warranty and if that doesn't work its definitely a hardware issue.
Click to expand...
Click to collapse
Tried that, nothing worked, I am going to contact my carrier and will apply for warranty. This is pissing me off

You're not alone!
mast3rsign said:
Tried that, nothing worked, I am going to contact my carrier and will apply for warranty. This is pissing me off
Click to expand...
Click to collapse
I too find myself stuck in Headphone mode. I don't use headphones and not sure what prompted it. I pulled it out of my pocket after work and found it like that. Restarts and Factory Resets don't do a thing.
When I borrowed a pair of headphones, upon plugging them in my phone starts to dial the last person I called all by itself.
Was hoping to hear how your situation worked out. Verizon said I'm covered by the manufacturing warranty and that HTC will ship me a phone to replace this one. I forgot to ask and am extremely worried I'm going to get a refurbished phone that's already had other issues.
Kinda disappointing on an otherwise awesome phone!

Sbettinger said:
I too find myself stuck in Headphone mode. I don't use headphones and not sure what prompted it. I pulled it out of my pocket after work and found it like that. Restarts and Factory Resets don't do a thing.
When I borrowed a pair of headphones, upon plugging them in my phone starts to dial the last person I called all by itself.
Was hoping to hear how your situation worked out. Verizon said I'm covered by the manufacturing warranty and that HTC will ship me a phone to replace this one. I forgot to ask and am extremely worried I'm going to get a refurbished phone that's already had other issues.
Kinda disappointing on an otherwise awesome phone!
Click to expand...
Click to collapse
This is a quick fix for you guys and gals. Download the App SoundAbout. It gives you the option to control where the media,phone call etc sound comes threw. Choose speaker for Media and problem solved. Hope this helps you guys out. This website have helped me out alot and I am just trying to do my part to return the favor.

Has anyone figured this out without having to install an App to fix this issue?

same problem...
I'm having the same problem and also go through Verizon yes you will get a refurbished phone. I'm pissy cuz I just paid $700 and now I'm gonna get a used phone. That's Bull****. I'm sick of these companies just taking advantage of us. Also that soundabout app did not work for mine anyways.

FIX
MISSESAH3 said:
I'm having the same problem and also go through Verizon yes you will get a refurbished phone. I'm pissy cuz I just paid $700 and now I'm gonna get a used phone. That's Bull****. I'm sick of these companies just taking advantage of us. Also that soundabout app did not work for mine anyways.
Click to expand...
Click to collapse
Had the same issue and resolved it by applying a small amount of rubbing alcohol on the tip of a Q tip and twisting it in the headphone jack. You will have to remove a little of the cotton to get it to fit. There is a small censor in the headphone jack the registers that the headphones are in. Dirt from your pocket and lent get inside the hole and confuses the phone into thinking that headphones are still plugged in. Do it a few times and then blow into the hole hard to force the dirt and lent out. Best is if you have a can of air for keyboards.
I did it like three times and blew the hole and haven't had a problem since. It isn't a software issue but a small hardware issue. This is the only fix for this problem. If you want you can take it into your carrier and they will do the same for you, well at lease try.

HTC sent me an M8 to replace my M7 that they weren't able to repair. It intermittently has this headset problem - the icon appears and sounds get routed to a non-existent headset. Factory reset doesn't seem to help. It's just back from repair and it seems the same. I asked for a replacement as the phone is pretty much new, but they said it needs to go in for repair again! Needless to say, I'm tiring of this as it's been 2 months since I've had a reliable phone!
The only workaround that seems to work is to carry a set of headphones in my pocket and to briefly insert them when it goes into headset mode. That usually clears it, but it can appear again within minutes. I'm hoping the repair centre can fix it this time.

How to fix HTC One M8 headset icon
Ok so straight off this isn't a hardware fix. I tried cotton buds, paper clips, compressed air etc etc etc.
What does work is this - Install this, or a similar App from Play Store (SoundAbout Pro).
The App allows you to manually configure what means the phone will use for sound such as calls, media etc. Mine took effect after a reboot.
The troublesome icon will remain but the sound, and ability to make/receive calls will return.
Hope his is of use to some of you.

Solution here
Hi folks, I just had this problem and I know the feels.
Now you don't have to worry, the solution is this:
Try using your radio built-in application over and over again. Doing this will make your mobile to search recursively for a headphone/headset signal. Since there is no headphone actually plugged in, your mobile will eventually detect that in fact, this is true and will exit that obnoxious headset mode.
Hope this can help you all guys.
Pd. I'm not sure if I used English wrong, if that happens to be the case: sry for bad English. Lol.

Thanks that helped me by turning on/off the boomsound with the headphones in. I was in the middle of a phone call when my switched automatically by itself to headphones. It took me awhile to figure out what had happened.

I had this problem and I never used headphones. I turned off the boom sound (settings). I inserted the headphones and then shut down my phone, pulled out the headphones and turned on the phone - and it works!

Headphone jack problem??

Hello Everyone,
I am from India. I recently got my OP3.. and Its a absolute Beast!! But strangely I am facing the Headphone jack issues. When I enter the headphones into the jack the music plays and stops. The headphone jack seems to be loose. Not quite sure whether its a software issue or hardware issue. Can someone please help me over here?
P.S. I am running on OxygenOS 3.1.3. Can someone confirm if they are facing the same problem? or after the update the issue is fixed? I havent received my update for 3.2.1 yet. I have only 3 days to return and ask for replacement. Please Help :crying:

Push it to the end. I notices to my phone same issue,but it was solved when I press jack harder to the end. First I tought that there is some issues with a jack, but no..

JPH0711 said:
Push it to the end. I notices to my phone same issue,but it was solved when I press jack harder to the end. First I tought that there is some issues with a jack, but no..
Click to expand...
Click to collapse
If I push it completely inside it wont work. However if I just shake the cable little bit it works. although if the cable turns it the music stops.
P.S. Got a notification of 3.2.1 update. Will check and reply asap

Frozenskull said:
If I push it completely inside it wont work. However if I just shake the cable little bit it works. although if the cable turns it the music stops.
P.S. Got a notification of 3.2.1 update. Will check and reply asap
Click to expand...
Click to collapse
I think your headphone jack might be worn off. I have tried 3 different earphones/headphones with my oneplus 3 and they all work flawlessly.
Try using a different headphone.

sankalp217 said:
I think your headphone jack might be worn off. I have tried 3 different earphones/headphones with my oneplus 3 and they all work flawlessly.
Try using a different headphone.
Click to expand...
Click to collapse
Do you completely push in the headphones? or do you just insert it half the way? If I push the headphones completely inside there's no sound. I have to shake the cable little bit or pull it little outside from the jack.
Also how's the battery backup? I am facing crazy standby battery drain. I havent even inserted a sim card yet.
Can I return and ask for a replacement? Does my accidental warranty become void if I ask for a replacement?
Please help!!:crying:

Frozenskull said:
Do you completely push in the headphones? or do you just insert it half the way? If I push the headphones completely inside there's no sound. I have to shake the cable little bit or pull it little outside from the jack.
Also how's the battery backup? I am facing crazy standby battery drain. I havent even inserted a sim card yet.
Can I return and ask for a replacement? Does my accidental warranty become void if I ask for a replacement?
Please help!!:crying:
Click to expand...
Click to collapse
I completely inserted the headphone jack in. Maybe it is a hardware fault with your unit if you have tried it with different headphones and they face the same problem, or the pair you use work without any issues on other phones.
I don't experience high standby drain. It drains around 2-5 % through the night. My phone is rooted but I don't have greenify or any other battery saving apps installed. Try factory resetting your Device and see if you face the same problem.
Battery backup depends on the usage but for my usage with a lot of youtube streaming, and instant messaging, Web browsing on wifi only I get around 5-6 hours of sot. With 4g and using it for navigation and normal Web browsing and messaging I get around 4-5 hours of sot.

I am also same facing same problem with one plus 3.
If I push the headphones completely inside there's no sound.
I have to shake the cable little bit or pull it little outside from the jack.