So I dropped my G3 today. The screen shattered and won't respond to knock code or anything else.
I connected it to the computer via usb. The computer recognizes the phone but won't let me in since I can't unlock it on the device. I have a few pics on it which I'd like to retrieve but what I really need are several things I have composed in the Quick Memo app.
Is there any way to force my way in without being able to unlock the screen? I haven't tried anything in recovery yet because I didn't want to screw my chances further.
I don't want to send it back to BB for replacement before I have exhausted every way to try and get the stuff off but the phone is useless and I need one since I'm on call for the week starting Mon evening.
BTW I can't even shut it down properly since when I try I can't select shut down or shut down and restart from the touch screen. Popping the battery out is the only way.
Thanks very much for any help in advance.
m
cosmichippo said:
So I dropped my G3 today. The screen shattered and won't respond to knock code or anything else.
I connected it to the computer via usb. The computer recognizes the phone but won't let me in since I can't unlock it on the device. I have a few pics on it which I'd like to retrieve but what I really need are several things I have composed in the Quick Memo app.
Is there any way to force my way in without being able to unlock the screen? I haven't tried anything in recovery yet because I didn't want to screw my chances further.
I don't want to send it back to BB for replacement before I have exhausted every way to try and get the stuff off but the phone is useless and I need one since I'm on call for the week starting Mon evening.
BTW I can't even shut it down properly since when I try I can't select shut down or shut down and restart from the touch screen. Popping the battery out is the only way.
Thanks very much for any help in advance.
m
Click to expand...
Click to collapse
is usb debugging enabled? and does adb shell have su permission
suljo94 said:
is usb debugging enabled? and does adb shell have su permission
Click to expand...
Click to collapse
I guess I should have qualified this question with the fact that I'm pretty much a novice. Only experience is rooting an EVO 4G years ago and a Nook color almost as long ago. Have very little recall of the details of Android/phone hacking. Sorry. I haven't even installed ADB on this computer. I can certainly install ADB on this machine if need be or any other tools but have little experience using any of it and it was in the distant past.
The 3G is stock and unrooted if that helps. So obviously it didn't have Super User installed.
I have no idea if debugging is enabled. Would I be able to enable it in recovery? I can't access the OS from the touch interface. Hell, I'm not even sure how to get into recovery on this phone but assume it's via the hardware buttons. Otherwise I'm hosed.
I'll try whatever if you've got the patience to give a virtual noob detailed guidance.
Thanks again
m
cosmichippo said:
I guess I should have qualified this question with the fact that I'm pretty much a novice. Only experience is rooting an EVO 4G years ago and a Nook color almost as long ago. Have very little recall of the details of Android/phone hacking. Sorry. I haven't even installed ADB on this computer. I can certainly install ADB on this machine if need be or any other tools but have little experience using any of it and it was in the distant past.
The 3G is stock and unrooted if that helps. So obviously it didn't have Super User installed.
I have no idea if debugging is enabled. Would I be able to enable it in recovery? I can't access the OS from the touch interface. Hell, I'm not even sure how to get into recovery on this phone but assume it's via the hardware buttons. Otherwise I'm hosed.
I'll try whatever if you've got the patience to give a virtual noob detailed guidance.
Thanks again
m
Click to expand...
Click to collapse
I'm sorry to say but without root it is not possible to delete the screen lock.
suljo94 said:
I'm sorry to say but without root it is not possible to delete the screen lock.
Click to expand...
Click to collapse
No way into the phone at all just to get the data off?
Any suggestion of things to try to get the screen to respond just long enough to unlock it? I know I'm grasping at dead air here but anything else I can try?
Is there any way to unlock it in the stock recovery?
Thanks. Sorry, I'm just desperate. And yes, I've learned my lesson. Back up, back up BACK UP. 1st to SD then to PC.
m
cosmichippo said:
No way into the phone at all just to get the data off?
Any suggestion of things to try to get the screen to respond just long enough to unlock it? I know I'm grasping at dead air here but anything else I can try?
Is there any way to unlock it in the stock recovery?
Thanks. Sorry, I'm just desperate. And yes, I've learned my lesson. Back up, back up BACK UP. 1st to SD then to PC.
m
Click to expand...
Click to collapse
actually yes I do try using an usb otg cable to plug in a computer mouse, then an micro usb to hdmi cable to mirror your screen to the tv/pc then unlock, transfer everything to sd then be happy and dance
you can buy these things at amazon
suljo94 said:
actually yes I do try using an usb otg cable to plug in a computer mouse, then an micro usb to hdmi cable to mirror your screen to the tv/pc then unlock, transfer everything to sd then be happy and dance
you can buy these things at amazon
Click to expand...
Click to collapse
THANKS for giving me a little hope!
Is that what the 3G has, micro USB? Won't the phone need to be unlocked to load the mouse driver before it can see it?
Are there otg cables with 2 inputs or is there some sort of daisy chain connection you are referring to? Sorry if I'm being dense I just wanna buy the correct things the 1st time.
Thx a million again!
Mike
cosmichippo said:
THANKS for giving me a little hope!
Is that what the 3G has, micro USB? Won't the phone need to be unlocked to load the mouse driver before it can see it?
Are there otg cables with 2 inputs or is there some sort of daisy chain connection you are referring to? Sorry if I'm being dense I just wanna buy the correct things the 1st time.
Thx a million again!
Mike
Click to expand...
Click to collapse
it should be in the os
suljo94 said:
it should be in the os
Click to expand...
Click to collapse
cool! Thx so much again
Related
I'm looking at a droid inc that a friend of mine has, the touchscreen and lcd got broken and he's got some pics from a trip to washington that he wants to get off of the phone. the pictures are on the phones internal memory. Do yall have any tips or tricks i can try? he also has a pass swipe thing on it, and i think its locked out from him trying to get into it.
Thanks in advance,
Marshall
megaleprechaun said:
I'm looking at a droid inc that a friend of mine has, the touchscreen and lcd got broken and he's got some pics from a trip to washington that he wants to get off of the phone. the pictures are on the phones internal memory. Do yall have any tips or tricks i can try? he also has a pass swipe thing on it, and i think its locked out from him trying to get into it.
Thanks in advance,
Marshall
Click to expand...
Click to collapse
I'm don't know the commands off the top of my head, but search around on how to use ADB pull files from the phone...there should be a guide on how to do it. One thing though, if you're not in USB debugging mode, I'm not sure if it will work.
i know for sure the phone isnt rooted, so it probably doesnt have debugging enabled. i'll have the phone tomorrow night, so i could work on all weekend.
bump, i'll have the phone tonight.
megaleprechaun said:
bump, i'll have the phone tonight.
Click to expand...
Click to collapse
Maybe try HTC Sync? I've never used it, but it may default into a mode which allows you to access the phone.
Plug phone into computer and hopefully get lucky with the optical trackball selecting disk drive.
Sent from my ADR6300 using XDA App
i can get it into bootloader mode, is there anyway to pull files from there? im' trying to fumble through the menus with it now to get it into disk drive, i think its giong into usb modem by default
megaleprechaun said:
i can get it into bootloader mode, is there anyway to pull files from there? im' trying to fumble through the menus with it now to get it into disk drive, i think its giong into usb modem by default
Click to expand...
Click to collapse
Never tried this...but it might work for you to get into adb while in recovery. Then just read on up how mount and to pull files.
http://www.youtube.com/watch?v=Z8mheIkQ-1o
My phone got in a bind this afternoon and the screen did not survive. It will power on, but all I can see is a colorful band at the top of the screen. I am wanting to mount the phone so that I can get some pictures and stuff off of it. Is this possible without access to the screen?
I would also like to get my backups off.
cant you just mount it as a usb drive?
jim93 said:
cant you just mount it as a usb drive?
Click to expand...
Click to collapse
I don't know. These were the kinds of questions I need answers to.
With no touch screen your pretty much screwed
Sent from my SGH-T989 using Tapatalk
Check out [Tool] Android Screencast 0.4 (open-source)
If that tool doesn't work for you, I'm pretty sure you can still do it using an adb pull
example
adb pull /sdcard/download
jangst123 said:
Check out [Tool] Android Screencast 0.4 (open-source)
If that tool doesn't work for you, I'm pretty sure you can still do it using an adb pull
example
adb pull /sdcard/download
Click to expand...
Click to collapse
I will have to give that a try. I assume this dies a full copy of everything on the sd card?
If so,I bet this will work because every time I turn the phone on it alerts me about the last text I received before it wan ruined. It still works just no screen.
On a side note, is there screen replacement for these phones yet?
I just noticed something!
You once connected, you may need to press the power button on the phone, then on the computer clear your lock screen.
Then you should be able to get to your pull down menu and activate the USB connection.
adb pull is easier if you know were the files you want are.
also you can tell it were to put the files you are pulling!
Otherwise it puts it in your current directory.
adb pull /sdcard/DCIM/camera c:\phonephotos
More on adb here Lend a hand, learn to LOGCAT!!
Found this one but I'm sure you can find it cheaper.
http://www.ebay.com/itm/USA-Tmobile...922?pt=LH_DefaultDomain_0&hash=item35b7b550d2
one4house said:
I will have to give that a try. I assume this dies a full copy of everything on the sd card?
If so,I bet this will work because every time I turn the phone on it alerts me about the last text I received before it wan ruined. It still works just no screen.
On a side note, is there screen replacement for these phones yet?
Click to expand...
Click to collapse
jangst123 said:
I just noticed something!
You once connected, you may need to press the power button on the phone, then on the computer clear your lock screen.
Then you should be able to get to your pull down menu and activate the USB connection.
adb pull is easier if you know were the files you want are.
also you can tell it were to put the files you are pulling!
Otherwise it puts it in your current directory.
adb pull /sdcard/DCIM/camera c:\phonephotos
More on adb here Lend a hand, learn to LOGCAT!!
Found this one but I'm sure you can find it cheaper.
http://www.ebay.com/itm/USA-Tmobile...922?pt=LH_DefaultDomain_0&hash=item35b7b550d2
Click to expand...
Click to collapse
Great information. Much appreciated.
On the screen replacement question, what is a used SGS2 going for lately? I am going to look at ebay and craigslist, but I thought you might know off of the top of your head. It might still be worth fixing and reselling.
I did have a full discount through t-mobile on one of my lines, so the one I got to replace the broken one was only $200. I originally purchased the broken one for $100. Nice to have friends that work for certain technology companies.
Any recoup on the price of the two phones is worth it.
If you can get into recovery, I can tell you what keys to press to get into USB Mount for your PC.
There's a program called Android Commander that runs on your computer. If your phone boots, it will allow you to connect to your phone and pull files off it pretty easily.
TheSeanTeam said:
There's a program called Android Commander that runs on your computer. If your phone boots, it will allow you to connect to your phone and pull files off it pretty easily.
Click to expand...
Click to collapse
This assumes USB debugging is enabled on the phone already.
To use Wifi mode, you'll need to install adbwireless.
The above is difficult with a non functioning screen.
USB Debugging is set on the phone. The computer does recognize the phone. I will look into all options when I gt home from work. No time to explore here.
I appreciate all of the replies. Keep the ideas coming.
A
So, the ADB "pull" command worked. I just pulled my Titanium Backup files and threw them on the new device and restored. It is loading up right now. I will wipe the delvic cache and be good.
Thanks for all the helpful ideas. I was already familiar with ADB so I just went with it.
Do you mind providing step-by-step instructions? This could potentially be very helpful for the community.
one4house said:
So, the ADB "pull" command worked. I just pulled my Titanium Backup files and threw them on the new device and restored. It is loading up right now. I will wipe the delvic cache and be good.
Thanks for all the helpful ideas. I was already familiar with ADB so I just went with it.
Click to expand...
Click to collapse
ok so i dropped my phone and the screen is completely shattered. it turns on and the 4 buttons on the bottom light up but the screen doesn't. i'm gonna be without a phone for a minute since sprint now wants the $100 deductible upfront versus putting it on your bill and we just don't have the $$ right now. anyways i have a question when i used to hook up my phone to the computer and access the usb it would always have 2 drives: one said SD Card and the other said Phone. some of my stuff for some reason was automatically shows up on the phone drive when its hooked up even though it was stuffed that was always on my sd card. now they don't show up on my sd card so i'm assuming its on the phone drive. is there a way to access this drive again without going through the settings, usb/connect usb way? like i said i can't see anything on my screen...its completely blacked out. thanks in advance
Phone's internal memory is mapped to /sdcard, so click "Phone" to get anything off of there. "Card" is mapped to /sdcard/external_sd (your MicroSD card if inserted). If you're not sure you can always drop into adb and check for the files - this doesn't require the display (assuming you had USB debugging enabled before the drop.)
Hope this helps!
garwynn said:
Phone's internal memory is mapped to /sdcard, so click "Phone" to get anything off of there. "Card" is mapped to /sdcard/external_sd (your MicroSD card if inserted). If you're not sure you can always drop into adb and check for the files - this doesn't require the display (assuming you had USB debugging enabled before the drop.)
Hope this helps!
Click to expand...
Click to collapse
thanks but that didn't help because i can't access my screen and enable/connect the usb through the menu because my screen is out
MBM7881 said:
thanks but that didn't help because i can't access my screen and enable/connect the usb through the menu because my screen is out
Click to expand...
Click to collapse
If you were getting Phone/Card then that should mean you were running off of ICS, which also means the USB connection ran in MTP mode instead of USB mass storage. Short of physical damage (beyond the screen) it should recognize and allow you to pull files.
Do you get anything when you plug it in to the USB port?
garwynn said:
If you were getting Phone/Card then that should mean you were running off of ICS, which also means the USB connection ran in MTP mode instead of USB mass storage. Short of physical damage (beyond the screen) it should recognize and allow you to pull files.
Do you get anything when you plug it in to the USB port?
Click to expand...
Click to collapse
no but with some more research and tinkering i was able to get all my stuff saved on the internal/phone card using kies and i wish i had ICS but nope my phone was gingerbread and all vanilla aka no root or any custom ROMS. i'm too scared to try that stuff with my phone lol
MBM7881 said:
no but with some more research and tinkering i was able to get all my stuff saved on the internal/phone card using kies and i wish i had ICS but nope my phone was gingerbread and all vanilla aka no root or any custom ROMS. i'm too scared to try that stuff with my phone lol
Click to expand...
Click to collapse
In the end that's all that matters - devices can be replaced, the data's not as easy (if at all possible)...
garwynn said:
In the end that's all that matters - devices can be replaced, the data's not as easy (if at all possible)...
Click to expand...
Click to collapse
you're not lying lol...the thing that always bothers the most is the pictures
I have a spare black complete housing. Do you know how to chage it out? I would sell it to you pretty cheap (always willing to help out a fellow XDA member). If not, you could ship it to me, I could put the new housing on it, then send it back to you...
Let me know...
steindog99 said:
I have a spare black complete housing. Do you know how to chage it out? I would sell it to you pretty cheap (always willing to help out a fellow XDA member). If not, you could ship it to me, I could put the new housing on it, then send it back to you...
Let me know...
Click to expand...
Click to collapse
thanks i appreciate that but my phone is white and i already sent in for a replacement. thanks though
Ok, after having the worst luck of the year I drop my HTC One M8 down the toilet post pee..
Bag of rice in airing cupboard for a week..... Screen works but with internal marks.
It takes a good 5 mins to boot and when it does the digitiser is lifeless... Just nothing!
I've got insurance but my problem is I've got electrical testing software on the phone with 2 days worth of testing results on it.
I know the insurance will reset my phone once repaired as I've done it before...
When I plug into computer I can't back up because my screen lock... Is there a remote way of unlocking so I can access and back up my data.
I'm due an inspection in March and need the results.. On top of that I've broken my left hand and am off work so can't just lose 2 days to retest... Happy 2015 :crying:
Nobody got any idea if this is possible or not?
Is your phone rooted? If so try this method...
http://htc-one.wonderhowto.com/how-...lock-screen-access-its-files-from-pc-0157181/
Sent from my HTC One_M8 using Tapatalk
Unfortunately not...
12sec1/4 said:
Nobody got any idea if this is possible or not?
Click to expand...
Click to collapse
I'm not guaranteeing this will work, because in these cases you never know.
This data recovery tool also will work with PC, SD cards, ext hard drives, etc.
Thanks man, I'll try that out later. Got a feeling I'll need to get past screen lock first though.
You can control your phone remotely with Androidlost. Just login with your Google account then remotely install the app
.https://www.androidlost.com/
You can also use droid explorer to access your files. If you use the screen casting option you can also control the phone with a mouse.
EDIT:looks like android lost no longer auto registers the downloaded app any more. So that option is out of the window.
ashyx said:
You can control your phone remotely with Androidlost. Just login with your Google account then remotely install the app
You can also use droid explorer to access your files. If you use the screen casting option you can also control the phone with a mouse.
EDIT:looks like android lost no longer auto registers the downloaded app any more. So that option is out of the window.
Click to expand...
Click to collapse
Mate, you seriously seroiusly got my hopes up then! :crying:
I'm trying it anyway... All these replys are actually getting me closer and beginning to give mw faith.
I thank everyone for your input. :good:
OK here it is...... I'll lay it all out there. My son and his mom used my sons phone ,that i had just bought him , to video her new husband, my sons new step father, after he had to many to drink. needless to say he got a little violent and physical with my sons mom. the cops were called and a report was made. but during all this the step father noticed that he was being recorded and grabbed the phone and slammed it on the ground. it still boots up, fingerprint sensor still unlocks the device via my sons print. i can get it into bootloader mode. tested with "fastboot devices" but no how no way have i been able to get into it via "adb"
my PC does not recognize it plugged in at all unless i boot into fastboot mode. like i said the screen is completely black, does not light up at all. only way i know the fingerprint sensor works is when i touch it it vibrates twice and when my son touches it...it only vibrates once, meaning its unlocked. so heres my dilima i need the video from the incident to have all the evidence i need to insure that my son doesnt have to go back into that situation. any help would be greatly appreciated
by the way im no new comer to android. ive built CM roms in the past but this puzzles me......
thanks for any advice you guys can offer
I think this will help:
https://drfone.wondershare.com/guide/broken-android-data-recovery.html
https://www.gihosoft.com/android-recovery/recover-data-from-broken-android-phone.html
Best if luck!??
Just an idea:
NFC pairing bluetooth mouse, HDMI wire, then use the mouse to copy files onto cloud/microSD
Not sure the mouse pairs fine on Android
For the step dad, better solution, the cheaper way to make a problem go away permanently
user822 said:
Just an idea:
NFC pairing bluetooth mouse, HDMI wire, then use the mouse to copy files onto cloud/microSD
Not sure the mouse pairs fine on Android
For the step dad, better solution, the cheaper way to make a problem go away permanently
Click to expand...
Click to collapse
Thats the funniest thing ive seen in a while. brightened the mood significantly thank you
@Yash24 I tried both of those. This has got to be the strangest situation I've encountered on an Android. Not one single data recovery software will recognize that the phone is plugged up to the PC. Except in fastboot mode. My PC device manager sees it in fastboot. But when I reboot it I get nothing. I've installed Motorola's device manager to insure the correct drivers were installed and still nothing. The Moto z play doesn't support usb-c to hdmi. I bought a $45 HDMI, usb-c, and USB otg cable. To be able to plug it up to a monitor with a mouse plugged up to it as well. I can get the mouse to work but no monitor. What's even more mind boggling is that we've used ANDROID AUTO through his phone in my truck several times. So I thought...ok I'll plug it up to the truck and use Google voice to turn on WiFi so that his Google photos will back up... And now the truck doesn't recognize that his phone is plugged in. This is the craziest thing I've ever seen. I've tried using the mouse to maybe luckily click the wifi on but after an hour or so of attempts I gave up. I can't catch a break with this phone. I've unbricked my LG flex 15-20 times before. Without an unlocked bootloader and no custom recovery, back when we were trying to figure a work around for it. And I didn't have this much issue with it.
It's ridiculous that Android software now comes default " USB in charge mode" for this exact reason. If it defaulted to "media transfer" this wouldn't be an issue. What dumbasses writing the OS's these days. Geeezzzz
Look for a topic, control Android phone with a broken screen. Helped me once a lot when digitizer got broken on my old phone.
Sent from my LG-V940n using Tapatalk
---------- Post added at 10:07 PM ---------- Previous post was at 10:05 PM ----------
I've found topic
https://forum.xda-developers.com/showthread.php?t=2786395
Good luck!
Sent from my LG-V940n using Tapatalk
Just a quick thought, did the son have his photos/videos set to automatically upload to Google Photos? If so, maybe they're already on the cloud.
alfick3 said:
Just a quick thought, did the son have his photos/videos set to automatically upload to Google Photos? If so, maybe they're already on the cloud.
Click to expand...
Click to collapse
He stated that he was trying to turn on wifi for that reason, by default it only backs up over wifi. Is the bootloader still locked on it? If not you can use adb from TWRP but if not I'm not sure there's anything you can do other than trying to find a replacement screen.
sillycat98 said:
He stated that he was trying to turn on wifi for that reason, by default it only backs up over wifi...
Click to expand...
Click to collapse
Thanks, I overlooked that. On mine, I went in and set it to upload over cellular and wi-fi. I know a lot of people don't, so that's why I asked.
sillycat98 said:
He stated that he was trying to turn on wifi for that reason, by default it only backs up over wifi. Is the bootloader still locked on it? If not you can use adb from TWRP but if not I'm not sure there's anything you can do other than trying to find a replacement screen.
Click to expand...
Click to collapse
No the bootloader is locked. It's a VZW Moto Z Play.
mattwheat said:
No the bootloader is locked. It's a VZW Moto Z Play.
Click to expand...
Click to collapse
New screens about a hundred bucks us dollars, might be your only chance.
Have you tried signing into your son's Google account on a PC??, maybe they are in Google Photos and would be accessible on a PC if they are.