[Q] VZW Note 4 with T-Mobile issues - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

Hi all. I have a VZW Note 4 that I use with my t mobile sim. All is working great for the most part but I have a couple of issues with it.
1. I receive no notifications of voicemail on the phone. A call comes in, VM is left but I dont know until I check VM, which leads to issue #2
2. Long press on the VM button in the phone app calls my VM but when I am prompted to put in my code and press # it doesn't work. If I manually dial my number or manually dial 123 it works, but doesn't work if I long press #1. I tried changing the VM dial out settings but they don't save or take.
Any ideas on WTF is going on?
Thanks.

Oyeve said:
Hi all. I have a VZW Note 4 that I use with my t mobile sim. All is working great for the most part but I have a couple of issues with it.
1. I receive no notifications of voicemail on the phone. A call comes in, VM is left but I dont know until I check VM, which leads to issue #2
2. Long press on the VM button in the phone app calls my VM but when I am prompted to put in my code and press # it doesn't work. If I manually dial my number or manually dial 123 it works, but doesn't work if I long press #1. I tried changing the VM dial out settings but they don't save or take.
Any ideas on WTF is going on?
Thanks.
Click to expand...
Click to collapse
for #2 you need to go to your phone settings and look at voicemail, edit the number if it's not routing properly,
and for #1 , my answer to #2 might solve #1 , possibly.

Related

Voicemail "Link" in Notifications

Does anybody know where the settings are stored that "tell" the Voicemail button innotifications which number to dial?
Whenever you get voicemail, you get a notification that pops up with an option to call voicemail. On my phone, however, the standard voicemail setup in Settings/Phone does NOT store commas so you cannot have one-click access to voicemail. In fact, when setting up the standard voicemail, you can type the comma, but when you exit and come back in, the comma is automatically deleted, so it doesn't work. So, I had to setup a contact entitled Voicemail and inserted the voicemail telephone number, comma, password and # there. Commas are retained in contact phone numbers, so I call that contact, I indeed get one-click access. I also made that contact Speed Dial 2.
What I want to be able to do is alter the settings for the Voicemail option in notifications so that instead of dialing the via the Settings/Phone setup it will either:
a) dial the contact
b) dial speed dial 2
or
c) allow me to directly enter what I want in the configuration for that option.
Even if I have to edit the Registry, I have no problem. I just don't know where that info is stored.
Anybody got any ideas?
TIA
Does V not allow you to check your voicemail from your phone without the password? I'm with Sprint, and when calling voicemail from my device it doesn't ask, but when calling from another phone it will.
-Drunk
traditionally it is stored in speed dial position 1 so you can press and hold 1 to call voicemail. I know you can edit it on AT&T phones might be able to on Verizon too.
therealdrunk said:
Does V not allow you to check your voicemail from your phone without the password? I'm with Sprint, and when calling voicemail from my device it doesn't ask, but when calling from another phone it will.
-Drunk
Click to expand...
Click to collapse
No Verizon requires you to enter a password even if you call from your cell phone.
dalavar said:
traditionally it is stored in speed dial position 1 so you can press and hold 1 to call voicemail. I know you can edit it on AT&T phones might be able to on Verizon too.
Click to expand...
Click to collapse
Yes, while the default is Speed Dial 1, that is NOT what I'm looking for because, as I stated above, commas cannot be maintained withing the standard voicemail setup location. Thus, when you press "voicemail" when prompted for messages, you end up having to type your password.
I am looking for a way to "remap" that Voicemail option on notifications.
On AT&T it is P for pause not comma's have you tried that?
Or you could install PhoneAlarm it allows you to change your voicemail number.
dalavar said:
On AT&T it is P for pause not comma's have you tried that?
Click to expand...
Click to collapse
That was the ticket! Thanks so much for the tip!

Visual Voicemail Problems

Hi all!
This is my 1st Evo post (maybe 1st post period) and Im having trouble with my visual voicemail. I am on the latest firmware, the phone is brand new (got it 2 days ago).
When I open the visual voicemail app, I press menu and click undelivered messages. Sitting in this folder is "[email protected]". Ive tried resending it, no luck. I cant delete it either. I get an error message stating "there is a delay in setting up your voicemail. Your message will be sent as soon as this step is complete." Also, when I hold the 1 key down, it doesnt take me to VM, it just rings and I get an error message. I have to dial my own number to get to my voice messages. What am I doing wrong?
Problem 1: No visual voicemail
Problem 2: Holding 1 key doesnt take me to VM
Thanks in advance for anyones help, it is surely appreciated!
Chris
I forgot to mention, I have full service strength and I can use the internet and get email over the 3g/4g connection.
I called customer service, and they told me to call back on a different line. Wish I had one........
It sounds like there is an issue regarding your profile. You could try updating your profile.
Settings - System Updates - Update Profile
Also update the PRL while you're there.
If that doesn't work and you don't have another phone to call Sprint with, then take it into a store and use their phones to call support, or maybe they can help you there.
Also a suggestion, don't post replies to your topic just edit your existing one. I almost skipped the post because I saw 3 replies, assuming the question was answered.
Sirchuk said:
It sounds like there is an issue regarding your profile. You could try updating your profile.
Settings - System Updates - Update Profile
Also update the PRL while you're there.
If that doesn't work and you don't have another phone to call Sprint with, then take it into a store and use their phones to call support, or maybe they can help you there.
Also a suggestion, don't post replies to your topic just edit your existing one. I almost skipped the post because I saw 3 replies, assuming the question was answered.
Click to expand...
Click to collapse
Will do, headed to a sprint store now.
Thanks for the forum ettiquite info too
here is how your fix this problem...
I just had this and nothing I did or looked up help. got off of the line with Sprint and apparently there is sometimes a "Ghost" number set up on your phone during initiation and if your ported # does not get embedded in the software properly, you are hosed.
here is how you fix it:
- from dialer, dial ##643750#
- a menu will pop up, hit edit mode
- there will be 2 options -- can't remember the names. the top one will be what should be your phone # and the bottom one is a general access # that is *not* your phone #
- on the top entry, click edit and replace the # with your own phone #
- click the menu button on the phone and initiate the change
After I did this, my many test voicemails arrived after about 10 seconds.
Hope this helps --- I was not a member of this forum but registered just to log this fix as it is very frustrating. I hope this saves someone some time and frustration!
1. Sign up for google voice,
2. setup conditional call forwarding on your voicemail
3. enjoy transcribed text and better recording quality
donatom3 said:
1. Sign up for google voice,
2. setup conditional call forwarding on your voicemail
3. enjoy transcribed text and better recording quality
Click to expand...
Click to collapse
I was trying to figure this out.. What's the easy to set up forwarding to google voice?
Sent from my PC36100 using XDA App
sjr19 said:
I was trying to figure this out.. What's the easy to set up forwarding to google voice?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Go to settings in google voice then voice settings you should see your mobile number and a link to enable google voicemail on this phone.
Basically you're going to dial *28XXXXXXXXXX which is your phone number.
peakay said:
I just had this and nothing I did or looked up help. got off of the line with Sprint and apparently there is sometimes a "Ghost" number set up on your phone during initiation and if your ported # does not get embedded in the software properly, you are hosed.
here is how you fix it:
- from dialer, dial ##643750#
- a menu will pop up, hit edit mode
- there will be 2 options -- can't remember the names. the top one will be what should be your phone # and the bottom one is a general access # that is *not* your phone #
- on the top entry, click edit and replace the # with your own phone #
- click the menu button on the phone and initiate the change
After I did this, my many test voicemails arrived after about 10 seconds.
Hope this helps --- I was not a member of this forum but registered just to log this fix as it is very frustrating. I hope this saves someone some time apd frustration!
Click to expand...
Click to collapse
I had this exact problem when I ported my old number to my Evo. I went to a Sprint store and they called CS, and I watched the keystrokes the rep did so I'd know what he did. I think the code for this is different for everybody. I just realized today that when CS did this for me, the rep dialed ##xxxxxx# where xxxxxx was actually my MSL code (just looked it up today and it looked familiar, now I know why).
So enter your own MSL and you should get what you need.

[Q] How do you turn off voicemail passcode?

Hi Guys-I did search on this forum, google search and on Sprint's website. The answer on Sprint does not seem to apply to this phone and only allows me to change the pin. Is there a way to not have to use? I remember when activated phone and set up first time there was a choice to use pin or not. I cannot find how to disable this now.
Thank You,
Doc
Call your voicemail by pressing and holding the 1 button.
Now press 4 for options.
On mine, it says I have chosen to skip my voicemail passcode, press 1 to turn it on. I'm guessing it should be the opposite for you.
If the above does not work, press 7 to go into expert mode and you can change it there. HTH.
Thanks itbmd. It seems I created my own problem by trying the Google Voice using my sprint number. Apparently the settings for google voice voicemail are different and do not allow going without a passcode. When I disabled google voice it then removed voicemail completely from my sprint accountT. I had to call sprint and had the voicemail added back. Last time I will try this again!
Thanks,
Doc

[Q] Forwarding to Google Voice Mail

Hi all,
I tried searching for this here but I couldn't find anything useful.
For all the Nexus phones I've had in the past, I've always used GV. All of my voicemails get forwarded there. For some reason, I can't do it with the GS3. Even the Call Forwarding option is greyed out in the phone settings. I'm on the latest UVALH2 and rooted. I'm thinking that they purposely disabled this feature so we have to subscribe to T-Mobile's Visual Voicemail.
If anyone has an answer, please let me know.
thanks,
Phong
http://forum.xda-developers.com/showthread.php?t=1895951
theexel said:
http://forum.xda-developers.com/showthread.php?t=1895951
Click to expand...
Click to collapse
I've seen that thread. There is no deactivate in my Google Voice settings. The only thing I haven't done is to call tmo.
Sent from my SGH-T999 using xda premium
Ugggghhh multithreads
http://forum.xda-developers.com/showthread.php?t=1914290
So you've gotten on a PC and went to google voice?
Try this:
1. Open the Phone app and go to the Keypad.
2. Dial: *004* (that's Star Zero Zero Four Star) then your full GV number with country code, then #.
3. Press the green phone button to dial.
So, an example would be: *004* 12025551212#
This turns on Conditional Forwarding. GV setup should work fine after this.
serdna75 said:
Try this:
1. Open the Phone app and go to the Keypad.
2. Dial: *004* (that's Star Zero Zero Four Star) then your full GV number with country code, then #.
3. Press the green phone button to dial.
So, an example would be: *004* 12025551212#
This turns on Conditional Forwarding. GV setup should work fine after this.
Click to expand...
Click to collapse
This is what i did to get mine working....the app alone wont activate it. do the above. id clear the cache for the voice app, start over with above and you should be cherry.
I found out that if you are trying to forward TMob voice mail to GV over wifi, it will not go through.
When I tried it over the usual cell connection, it went through on the first try. Hope this helps.
Nothing of the above worked for me on CM10. I got it work by doing this:
Open your Dialer, then Settings > Call Forward. Change all numbers to your GV number. Then go to Voicemail settings and change it to GV there as well.
Hope that helps.
serdna75 said:
Try this:
1. Open the Phone app and go to the Keypad.
2. Dial: *004* (that's Star Zero Zero Four Star) then your full GV number with country code, then #.
3. Press the green phone button to dial.
So, an example would be: *004* 12025551212#
This turns on Conditional Forwarding. GV setup should work fine after this.
Click to expand...
Click to collapse
I had to add an extra * in front of *004* for mine to register; otherwise I'd get a call forwarding error.
To all,
I got this working but I had to put my SIM card in my Nexus S then dialed the *004*...
Sent from my SGH-T999 using xda premium

[Q] Setting up google voice?

Im just running the stock gs3 rom from tmo.
No luck yet with google voice... the phone keeps reverting back to the default voicemail system.
Seems like tmobile is trying to force me to use their app?
Sent from SCH-T999
GV
leoilios said:
Im just running the stock gs3 rom from tmo.
No luck yet with google voice... the phone keeps reverting back to the default voicemail system.
Seems like tmobile is trying to force me to use their app?
Sent from SCH-T999
Click to expand...
Click to collapse
there is an issue w/ the stock rom and GV
you can still get by it, just 'skip' the step to set it up as your provider, complete the rest of the setup, then go into your call settings on your S3 and change the settings accordingly.
step by step instructions:
- pull up the 'phone' app
- hit the menu button in the bottom left
- hit the menu button in the bottom left
- click 'call settings'
- scroll down to and select 'call forwarding'
- click 'voice call'
- then change the three settings 'forward when busy' / 'forward when unanswered' / 'forward when unreachable' all to your GV number (add a +1 before your 10 digit GV number)
fyi: google voice call log will still not show correctly on the stock rom in the phone log. when dialing out it will show the phone number it connected to at google voice.
hope this helps! please hit thanks if it helped!
ucanthvit said:
there is an issue w/ the stock rom and GV
you can still get by it, just 'skip' the step to set it up as your provider, complete the rest of the setup, then go into your call settings on your S3 and change the settings accordingly.
step by step instructions:
- pull up the 'phone' app
- hit the menu button in the bottom left
- hit the menu button in the bottom left
- click 'call settings'
- scroll down to and select 'call forwarding'
- click 'voice call'
- then change the three settings 'forward when busy' / 'forward when unanswered' / 'forward when unreachable' all to your GV number (add a +1 before your 10 digit GV number)
fyi: google voice call log will still not show correctly on the stock rom in the phone log. when dialing out it will show the phone number it connected to at google voice.
hope this helps! please hit thanks if it helped!
Click to expand...
Click to collapse
Your step by step did not help me.
Im not trying to use google voice to make calls, but just change my voicemail provider.
When I did not answer my old phone it would say: this google voice subscriber is not available, etc.
And I would be able to view a voice-to-text version of my voicemails through the google voice app, as well as play them from the app.
Currently im forced to call my voicemail in order to listen to / delete my voicemails...
Sent from SCH-T999
Log into google voice on your computer.
Go to settings >> phones
Find your phone. Click on the activate link if there is one. If there isn't click deactivate and then reactivate it.
I just went through the same thing the other day and I had to reactivate my phone for google voice. It involves dialing some crazy number from your phone, and basically thats it.
ucanthvit said:
there is an issue w/ the stock rom and GV
fyi: google voice call log will still not show correctly on the stock rom in the phone log. when dialing out it will show the phone number it connected to at google voice.
hope this helps! please hit thanks if it helped!
Click to expand...
Click to collapse
Is there anyway to make it show the number you are actually dialing instead of that stupid access number? That has been driving me crazy since release! There was some $2.00 app in the marketplace that was suppose to fix that,but it didn't and I had my money refunded immediately.

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