Dropping radio/signal - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

Hi. I've had the Note for about a week and noticed that I've been dropping signal and or the radio? I'm not sure what's going on but my phone will show 4G icon with bars, but I'm unable to used data/web or send mms. Anyone else having issues.
Sent from my SM-N910V using XDA Free mobile app

Here are some screenshots.
Sent from my SM-N910V using XDA Free mobile app

Once I go into quick settings and toggle on/off airplane mode it work again. Had to do it 6 times today.

scribbles395 said:
Once I go into quick settings and toggle on/off airplane mode it work again. Had to do it 6 times today.
Click to expand...
Click to collapse
Tried switching from global to LTE/CDMA under mobile networks to see if it helps

Yup. To no avail.
Sent from my SM-N910V using XDA Free mobile app

scribbles395 said:
Yup. To no avail.
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Try the following:
1) power off device, remove sim, then turn it back on leave it for about 5min, power off, re insert sim then power it back on.
2) Call VZ tech support and see if they can swap out with another phone, just tell them you phone randomly drop signal, they will attempt to re provision your device or ask you to do factory reset and if still not working, tech support (not customer service) could over night another brand new phone to you no charge. Good luck!

Thanks , got a new phone.
Sent from my SM-N910V using XDA Free mobile app

Both my wife and my white note 4's appear to have signal issues. I think the crappy signal and drop calls is only happening at home (west bend, wi). I have never had this problem with US cellular and because both our phones are having this problem, I wont to believe its not the phones (or maybe it is?).
Is there a number to update the towers for Verizon? How should I go about this?

Related

[Q] Please Help, only Edge data working!!!Can anyone help me?

Bought my phone form Rogers. LTE was working fine.
Was going to USA and paid an online company to send me unlock code.
Used it and went using Tmobile which only has EDGE data.
Just got back swapped back in my SIM From fRogers and can only get EDGE speeds.
Tried reboots rmoving SIM card.
Also made sure settigns were correct for Rogers APNs and also that toggle was on for GPS/HSPA/LTE.
To no avail.
Briefly, I toggled on and off the apn setting from ROgers LTE to tethering LTE and low and behold it seemed to work.
But now it is back to stuck on EDGE and nothibg I am doing can help.
Can this be a byproduct of the unlock?
Is my LTE faulty?
I s there some hidden menu where perhaps a setting can be changed for a fix?
I am depserate as the alternative is to return the phone and they are on backorder everywhere now.
have you gone into settings> more settings> mobile newtorks>and taken a look at your access point names and your network mode?
yes
I even confirmed with Rogers and settings are correct
Are there any service mode type ways to switch on/off data? Maybe I inadvertently did something
What area you in now and was before.
Did you tried different locations like out of your house,work, out of city.
Sent from my SGH-I317M using xda app-developers app
Canadoc said:
yes
I even confirmed with Rogers and settings are correct
Are there any service mode type ways to switch on/off data? Maybe I inadvertently did something
Click to expand...
Click to collapse
Try setting it to WCDMA only, and then use the network operators button to search for networks
Sent from my SGH-I317M using xda premium
C.Flat said:
Try setting it to WCDMA only, and then use the network operators button to search for networks
Sent from my SGH-I317M using xda premium
Click to expand...
Click to collapse
Will try this again. though not sure of that option.
for me under network mode it gives me choice of GSM
HSPa
BOth with auto connect
or those two with LTE auto connect.
Right now if I try to select HSPA only ct it does't change and reverts to GSM/HSPA/LTE (auto). Seems it will only accept a choice that allows it to default back to Edge (GSM)
Anyone know if there are some deeper settings to
gotshoaib said:
What area you in now and was before.
Did you tried different locations like out of your house,work, out of city.
Sent from my SGH-I317M using xda app-developers app
Click to expand...
Click to collapse
If I change the sim and put it in my old s2 I get 3g speeds right away so I should at least be getting that and I know form the day I got it that LTE was working well in my home.
it depends on what they flashed maybe they flashed a different antenna because the freq's of the tmo version are diff than the rogers version
Wasn't a flash. It was an unlock code for Rogers entered at the invalid SIM screen. They were not told which network I would be using it
Sent from my GT-I9100 using Tapatalk
http://forum.xda-developers.com/showthread.php?p=33989638
Try resetting factory settings again, and flash this Rogers modem.
Sent from my SGH-I317M using xda app-developers app
Can I flash the modem if I am not rooted.
Sent from my GT-I9100 using Tapatalk
Does flashing the modem show evidence of such?
I.e if this attempt at a fix fails my recourse is to return the phone as defective. Don't want there to be any evidence of tampering that could void my warranty
You can flash modem.without rooted.
Zip.file.modem.through cwm or .tar modem file through Odin.
And if you are under 14 days of purchase, reset your phone to get your log minutes under 30.
But I guess you.won't need to do.that, flashing.modem and reset should work.
Sent from my SGH-I317M using xda app-developers app
Well did factory reset before risking modem flash.
Low and behold while i had to reinstall and setup everything again, LTE is now working again.
Not sure what happened. Will ultimately root at least to back things up.

Mobile networks not working

I have a rooted, s-off Verizon htc one m8 that has its noble networks very messed up. I often go into Pimp My Rom to access the phones hidden settings and force 4G when my 3G is too slow. But for some reason about half of the network options immediately switch to a different option. When LTE is selected and I try to switch to EvDo it flashes EvDo for a fraction of a second and then switches to LTE. When auto it on (which includes EvDo) it never switches to 3G. I fear I will never be able to use 3G which is the only service available at my house. I was also playing around with the three radio bands, another setting in that menu. Nothing seemed to change and I don't even know what those are.
On a side note, is there any way to check the status of htc security (s-on/off)?
Mia Puffia893 shares a file with you, please click the link to download: https://docs.google.com/file/d/0B2JMKvxhLEuzYk1pQ0RrcHBUOVk/edit?usp=docslist_api
Sent from my HTC6525LVW using XDA Free mobile app
miapuffia said:
On a side note, is there any way to check the status of htc security (s-on/off)?
Click to expand...
Click to collapse
Boot into bootloader, and it will say either s-on or s-off in one of the top few lines.
What ROM? If a custom ROM, you sure its one that supports Verizon?
Its stock
Sent from my HTC6525LVW using XDA Free mobile app
A factory reset did the trick.
Sent from my HTC6525LVW using XDA Free mobile app

Anyone else have this since update?

Just noticed this. Mobile data still shows while on WiFi or turned off. I've rebooted a couple of times (even turned off mobile data, then restart, still shows) but it won't go away. No a huge deal... Just not right and bothers me.
http://imgur.com/TbhulFW
Sent from my HTC One_M8 using XDA Free mobile app
Yeah mine is doing the same thing, wasn't doing that before the update.
I've always had it shown. And I don't know why.
Sent from my HTC One_M8 using XDA Free mobile app
NYLUVBUG said:
I've always had it shown. And I don't know why.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
That's strange, mine would only show Wi-Fi when it was on the 4g would only show while using data.
same here, if I believe the Verizon GS5 forums, same happened to them when Volte was pushed on their phones...
rramey23 said:
Just noticed this. Mobile data still shows while on WiFi or turned off. I've rebooted a couple of times (even turned off mobile data, then restart, still shows) but it won't go away. No a huge deal... Just not right and bothers me.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Are you running stock rom? Viper gives you the option to turn this on/off in their tweaks.
rpimentel1 said:
Are you running stock rom? Viper gives you the option to turn this on/off in their tweaks.
Click to expand...
Click to collapse
Yes, running full stock. This particular phone has made me nervous about rooting...
Sent from my HTC One_M8 using XDA Free mobile app
Are you on T-mob?
Sent from my HTC One_M8 using XDA Free mobile app
rpimentel1 said:
Are you on T-mob?
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Yes
Sent from my HTC One_M8 using XDA Free mobile app
I could help you out rooting and whatnot if you want.. but with a stock rom you're pretty much stuck where u are. I dont see any toggle option to switch that.
Sent from my HTC One_M8 using XDA Free mobile app
Has anyone else's signal gotten worse with the new update? I use to have 4 bars at home, now only 1-2 although the speeds are still about the same.
Sent from my HTC One_M8 using Tapatalk
Ever since the update my Spotify and Tunein keep telling me I am offline when I am not on Wifi, yet my browser works perfectly fine when using data...
Do you think having both is causing apps to have this issue?
tau_1 said:
Ever since the update my Spotify and Tunein keep telling me I am offline when I am not on Wifi, yet my browser works perfectly fine when using data...
Do you think having both is causing apps to have this issue?
Click to expand...
Click to collapse
I don't use either of those so I couldn't tell ya. I did notice that my 4g icon changed to 4g lte while I was on WiFi, makes me think it's still reading towers? Idk...
Sent from my HTC One_M8 using XDA Free mobile app
I have the same issue and a buddy of mine has the same issue also. I went to the TMO store to check their display phone which was already updated to 4.4.4 and that also has the same issue. So it's definitely a software bug since it was not doing this on 4.4.3. Basically when turning on wifi your mobile data should automatically turn off, it's not doing this on 4.4.4 and thus your battery drains faster since both are on, you have to manually turn off data. And when you do turn off data, the icon still remains even though it's not active. Only airplane mode would get rid of the data icon.
Seems like they're issues relating to calling and the camera also, though I haven't been able to test these myself. But overall I'd say 4.4.4 is a buggy release, battery drains a little quicker too.
rramey23 said:
Just noticed this. Mobile data still shows while on WiFi or turned off. I've rebooted a couple of times (even turned off mobile data, then restart, still shows) but it won't go away. No a huge deal... Just not right and bothers me.
http://imgur.com/TbhulFW
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
I have the same problem, fully stock, never rooted. I did wipe the cache partition but that didn't make any difference. I would be curious to see if it persists after a full wipe but I don't really want to do that to mine at the moment.
futuremonkey said:
I have the same problem, fully stock, never rooted. I did wipe the cache partition but that didn't make any difference. I would be curious to see if it persists after a full wipe but I don't really want to do that to mine at the moment.
Click to expand...
Click to collapse
Yeah don't waste your time with a factory reset, I did this 2 times before I called a buddy of mine and also checked the display phone at the store. Its a software bug and everything I tried has had no effect, problem still present. Hopefully HTC releases a patch soon to fix this because data is constantly on, it does not sleep. The battery definitely drains a little quicker.
Weird, I don't seem to have this issue. Running latest OTA, stock with root.
Sent From My HTC One (M8)
The icon is on... But its not active... U can tell its active when the arrows under it flashing. I also didn't notice its effect the battery.
Sent from my HTC One_M8 using Tapatalk
I too have been having a lot of trouble with this update. Four or five of my programs that would work over 4G now only work when I'm connected to WiFi. I'm still able to watch Youtube and surf the web, but it's extremely aggravating not being able to play my games while I'm on the train to work. I wonder if it has to do with the radio update they pushed with the 4.4.4 release.

Failure to hold wifi

Is anyone having issues on their n4 with regards to holding a wifi signal? All day at work my wifi kept disconnecting and now at home my wifi is disconnectiong. Any fixes or settings I should look at?
Sent from my SM-N910V using XDA Free mobile app
Nope. Unless you changed something or installed an app that is messing around with ur wifi. Try the trusty old reboot?
xxxtncxxx said:
Nope. Unless you changed something or installed an app that is messing around with ur wifi. Try the trusty old reboot?
Click to expand...
Click to collapse
Good point. I haven't done a reboot since I got this phone on black Friday.
Sent from my SM-N910V using XDA Free mobile app

Note Edge + HD Calling + Network Extender = HELP!

I have a NE (network extender) in my home because I have terrible signal in and around my home. I'm aware that in order for my Note edge to connect to the NE, HD Calling must be turned off as the NE does not yet support 4G. What I've noticed when I'm NOT at home is when I make a call without the HD on, the phone immediately switches to a 1x signal for making calls. This is ridiculous. I miss my note 3 more and more everyday since I got this phone.
The note 3 makes calls just fine while keeping 4G AND connects to my NE just fine without my changing anything in the phone.
My question is, am I going to be stuck turning my HD calling off at home and back on everytime I leave my home? Is my smart phone not smart enough to do this by itself?
Sent from my SM-N915V using XDA Free mobile app
Never mind
stueycaster said:
Never mind
Click to expand...
Click to collapse
??
Sent from my SM-N915V using XDA Free mobile app
Dcar777 said:
??
Sent from my SM-N915V using XDA Free mobile app
Click to expand...
Click to collapse
I posted a stupid answer then changed my mind.
Sent from my SM-N910V DE
Remember: Read twice - Flash once

Categories

Resources