Develop Bugs

New Body app and Watch faces not working

I've updated to the new Connect app, and the app on the phone works fine, but none of the new features will sync to the watch. I've tried restarting the watch, resetting the watch, uninstalling and reinstalling both Android Wear and the update to the Connect app (on a Moto X, so I can't fully uninstall Connect).
Anybody seeing this? Maybe I need to do all that in a particular order?

I am having the exact same issue. Using a Moto X 2014. The app updated and works on thr phone but none of the new features will sync

In the same boat as well...

Same with me. Running lg g3. I've read the issue is the phone that your 360 is connected with. Some people paired their 360 with a different phone and then the new watch faces finally appeared. But once they would try to pair their 360 back to their current phone, the watch faces would still not show.

No problem here on my Nexus 5

you won't see anything different on the phone after the motorola connect update in terms of the Body app. However, if you go into the start menu on the watch itself, you should see moto body features such as calories, steps, heart activity, and heart rate. hope this is helpful.

Won't work on my S4 either, tried everything. Bummer!!!

Works fine with my s4. Try restarting phone?

ditto
Same issue on my moto x 2013. Can't do anything to get them to show up. Done everything short of a hard reset on the phone

same here, nexus 5 on lollipop

I had the same problem. I use it with my Nexus 5 running an AOSP Lollipop Build.
Solved it by uninstalling the Motorola Connect App and reinstalling. After that everything new appeared on the 360.
Hope this helps :good:

mc-paulo said:
I had the same problem. I use it with my Nexus 5 running an AOSP Lollipop Build.
Solved it by uninstalling the Motorola Connect App and reinstalling. After that everything new appeared on the 360.
Hope this helps :good:
Click to expand...
Click to collapse
Many thanks this worked for me. I was dreading having to do a factory reset.
Edbogue

Moto360 apps not syncing from Nexus 6 android wear app to Moto 360

Updated nexus 6 yesterday to 5.1. Now the problem is that when I hit sync apps in android wear app, none of them are going to watch and my only options in watch are the stock watch faces. Did a reset of 360 2xs, re synced android wear app and bluetooth to watch. They are connected as I am getting all the notifications through the 360 but all the watch face apps are not syncing to watch. I forced stopped android wear, cleared cache and data, reset the 360 and resynced to nexus 6 but nothing. For the life of me can not get any of the watch face apps to show in the watch to select from, for example facer and watchmaker do not show in watch.
Any suggestions will be greatly appreciated.
Ian B

Problem fixed.
Ian B

What did you do to fix it?

As above would be nice to know what you did to fix it?

rnscotch said:
As above would be nice to know what you did to fix it?
Click to expand...
Click to collapse
I would like to know, as well. I am having the same problem with my LG G R

I have found that after a reset of the watch and clearing out the data on the android wear app, repairing to the watch and just waiting a little while it does it. It takes a few minutes sometimes to transfer all the data via BT I'm assuming.
YMMV

First time setup - Crash.

Hi, I just received my brand new SW3 and I'm having trouble setting it up.
I link it to my phone (Galaxy S6) and then it brings up the "Downloading" screen on the watch. About 1/10th of the way through it comes up on the screen that "Android Wear has stopped", followed by "Google Play services has stopped".
I've tried resetting the process many times and it happens over and over.
Any advice?
Edit: Downgraded to an earlier version of the Android Wear app, apparently the latest ones don't keep in constant contact with the watch, hence the crash. Went to the version from the 25th February and so far so good, it's got to 50%.

Have you got the latest firmware on the watch? I have a sw3 and s6 combination - it has been difficult with the latest updates, but a new version of play services a few days ago seems to have helped
Outcasst said:
Hi, I just received my brand new SW3 and I'm having trouble setting it up.
I link it to my phone (Galaxy S6) and then it brings up the "Downloading" screen on the watch. About 1/10th of the way through it comes up on the screen that "Android Wear has stopped", followed by "Google Play services has stopped".
I've tried resetting the process many times and it happens over and over.
Any advice?
Edit: Downgraded to an earlier version of the Android Wear app, apparently the latest ones don't keep in constant contact with the watch, hence the crash. Went to the version from the 25th February and so far so good, it's got to 50%.
Click to expand...
Click to collapse

For anyone interested, the exact wear companion version that can get you past this error is 1.0.5.1724356. It will update device from 4.4.* to 5.0.2. You may get a warning that "something went wrong" while downloading which can be ignored.

I'm having this exact problem. After using the earlier Wear app, should I update it after?

My wife had this same issue with her watch when she was trying to set it up. She has a S5. It kept getting stuck at the same point when downloading. I thought the watch was defective but it was an issue with the phone. I used my phone to setup the watch instead and had no problem. After it finished I connected it back to her phone and she hasn't had any problems since.
Sent from my LG-D850 using XDA Premium 4 mobile app

Fix for watch crashing on newest android wear update and how to get mashmallow

My watch was on:
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
As you can see it was stuck on the old version of Google play services for some reason 7.8.99 for some reason. This is a software glitch that my watch had but my girls moto 360 was just fine.
My watch would glitch out and crash many times a day.
It is the newest update to the android wear app that does not like google play services 7.8.99. Nothing i did could force an update so i had to revert to an earlier version of android wear app and the watch worked just fine.
What finally fixed my watch was the update to 6.0.1 that happened for my watch last night. These are the steps to take to make it happen smoothly.
1: With the newest version of android wear on the phone do a factory reset to your watch.
2: Place the watch on the charger and go through watch setup.
3: Once done syncing take the watch off the charger and connect it to your home wifi. Then go into setting and check for an update.
If no update repeat steps 1-3
4: If the update starts downloading go into the android wear app and disconnect the watch. Turn off bluetooth as well just incase.
(This is because it is the app itself that causes the phone to crash. The watch will then hook up to wifi and finish the download...it will also be faster)
5: Put watch on charger wait a while and the download should be ready. Make sure it is over 80% and start update. I recommend keeping it on the charger.
After its done you should be all good to go. All versions should be up to date. Mine is running great!
Hope this helps everyone!

Doesn't work for me. Tried three times.

I have a different one here, all good but for the android wear app keep crashing while scrolling down in 'watch storage' after the 6.0.1 update.
Factory reset watch, cleaning app cache didn't help.

GuyInDogSuit said:
Doesn't work for me. Tried three times.
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Click to collapse
does your watch see the update now?
moeozman said:
I have a different one here, all good but for the android wear app keep crashing while scrolling down in 'watch storage' after the 6.0.1 update.
Factory reset watch, cleaning app cache didn't help.
Click to expand...
Click to collapse
forget and reset watch. leave the watch on the charger and let it sync everything. it can take a very long time. i recommend doing it while you sleep. just let it sit and it should be fine

No, still doesn't see it.
Sent from my Nexus 6 using Tapatalk

Notifications and ringtones not silenced.

Hi, since the last update to 6.0.1 and android wear 1.4.0.2580363, calls and notifications are randomly not silenced in my Moto X Style / Pure . Sometimes it works , sometimes it doesn't. I already tried restoring to factory defaults the watch and installing android wear again. Any idea? Thanks !!

Alber12 said:
Hi, since the last update to 6.0.1 and android wear 1.4.0.2580363, calls and notifications are randomly not silenced in my Moto X Style / Pure . Sometimes it works , sometimes it doesn't. I already tried restoring to factory defaults the watch and installing android wear again. Any idea? Thanks !!
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Click to collapse
I'm still suffering this issue even after sending the watch to Motorola. It seems like a last version bug. Any workaround? Thanks in advance.

Alber12 said:
Hi, since the last update to 6.0.1 and android wear 1.4.0.2580363, calls and notifications are randomly not silenced in my Moto X Style / Pure . Sometimes it works , sometimes it doesn't. I already tried restoring to factory defaults the watch and installing android wear again. Any idea? Thanks !!
Click to expand...
Click to collapse
I have that problem quite often. Usually I try toggling that setting on and off. If that doesn't work I'll reboot my phone and maybe watch. Usually one of those things takes care of it. Very annoying though!