So today I was outside working on my truck and when I got it finished I had laid my phone on the truck bed and went to return it to my pocket and I completely missed my pocket and dropped it on the pavement. Luckily I had my case on it but later on in the day I noticed that the orientation was upside down (screen rotation) everything looked normal except on the lock screen the camera icon was upside down and when I unlocked the phone, nothing would rotate (yes the screen rotation was enabled). My first thought was... F**K!!! my new phone!!!! Then after a restore, thinking that it would correct itself (it didn't) I was left with the same issue. So I said what the hell I'll drop it (in the case less than 10 inches from the table) on the opposite end it had originally fell (top of the phone hit straight down) and see if it'll work and sure enough it corrected itself! How in the hell? Has anyone EVER heard of this on any other device?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Prolly had something to do with the gyroscope getting stuck or something. My son threw mine today and it hit the wall and landed on the bed. its fine.
I've dropped mine twice worth the s view cover on. The first one was from my lap. Hit the edge of the polished aluminum. Scratched that edge near top. The second hit, didn't actual fall to ground. It almost slipped from my hand and hit my truck hinge. It put a slight chip near the bottom where they put the two little white or black spots on bottom. The device showed zero problems though.
dabl198327 said:
dropped it on the pavement... nothing would rotate (yes the screen rotation was enabled)... So I said what the hell I'll drop it on the opposite end and sure enough it corrected itself! How in the hell?
Click to expand...
Click to collapse
Awesome you got it fixed but that's absolutely a new thing... the orientation is controlled by the accelerator, and there's no moving parts, it's just a chip that measures the micro-flexing of a material due to gravity or acceleration.
I should be either broken or working perfectly... very odd to think what effect a mechanical impact could be having on electric circuits that makes it flip orientation
v3ngence said:
Awesome you got it fixed but that's absolutely a new thing... the orientation is controlled by the accelerator, and there's no moving parts, it's just a chip that measures the micro-flexing of a material due to gravity or acceleration.
I should be either broken or working perfectly... very odd to think what effect a mechanical impact could be having on electric circuits that makes it flip orientation
Click to expand...
Click to collapse
Yes that's exactly what I thought! How in the hell did that happen?!?!? But even more odd was how the opposite impact corrected the issue with the electrical circuit!?:thumbdown:
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Exchange it at the store if you're within 14 days. If not warranty exchange it.
Allen` said:
Exchange it at the store if you're within 14 days. If not warranty exchange it.
Click to expand...
Click to collapse
Should I even tho its not broken anymore?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
dabl198327 said:
Should I even tho its not broken anymore?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
If you want to be on the safe side. I would.
dabl198327 said:
So today I was outside working on my truck and when I got it finished I had laid my phone on the truck bed and went to return it to my pocket and I completely missed my pocket and dropped it on the pavement.
Click to expand...
Click to collapse
To safely stow your phone in your pocket, insert the phone with the display facing your leg and with your fingers extended along the back of the phone. Do not release your grip until you have tactile confirmation that your fingers are inside your pocket. If they are, your phone must be inside, too.
This precaution takes no extra time and does not require you to look away from whatever you may be attending to. But it ensures you won't drop your phone by missing your pocket.
I broke mine on first drop. Cracked the screen from two feet up landing flat on screen
Sent from my Nexus 7 using XDA Free mobile app
Well after an hour on the phone worth att/att premier/and att tech support. I've got a new phone on its way to me. The tech guy told me that he's never heard of the accelerometer doing that either so how'd I get so lucky? Either way I can't complain just hoping that the new one doesn't give me any other problems
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
dabl198327 said:
Well after an hour on the phone worth att/att premier/and att tech support. I've got a new phone on its way to me. The tech guy told me that he's never heard of the accelerometer doing that either so how'd I get so lucky? Either way I can't complain just hoping that the new one doesn't give me any other problems
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
Good choice sir.
Related
So....
I've NEVER dropped any of my phones, ever, as long as I've had cell phones. Well, dropped and it actually hit the ground. I've dropped this damn phone like 4x already, I think partially to do with it being so smooth and "slippery" to the hand.
Anyway, I dropped it once from about 6 feet in the air directly on the screen and NOTHING happened at all (except some very very minor dings to the frame itself) and light scratches to the screen protector. Today, I was trying to pull it out of my pocket at work when it slipped and fell (from about 2 feet from the ground) landing on the right side of the phone. My right hand (phone sits in right pocket) is in a brace due to a stress fracture I received at work, so when it slipped I couldn't catch it. I watched it fall, which was the worst moment ever lol. Since my work pants have slanted pockets, it fell behind me so I couldn't even attempt to put my foot under it to stop the impact.
Anyway, as I picked it up I honestly didn't expect to see anything. I pick it up, turn it over and it looks like there is a piece of hair right along the frame in the shape of a sideways "U". I went to brush it off and realized it had cracked!
It's a very small and almost non noticeable crack JUST before the digitalizer starts but I know it's there so it bothers me. I showed a few guys at work and nobody noticed it until I pointed it out.
Anyway, think its worth looking into getting fixed or just stick it out because it's so minor?
*sorry picture is so crappy, wife has a Lumia 710...camera sucks.
uoY_redruM said:
So....
I've NEVER dropped any of my phones, ever, as long as I've had cell phones. Well, dropped and it actually hit the ground. I've dropped this damn phone like 4x already, I think partially to do with it being so smooth and "slippery" to the hand.
Anyway, I dropped it once from about 6 feet in the air directly on the screen and NOTHING happened at all (except some very very minor dings to the frame itself) and light scratches to the screen protector. Today, I was trying to pull it out of my pocket at work when it slipped and fell (from about 2 feet from the ground) landing on the right side of the phone. My right hand (phone sits in right pocket) is in a brace due to a stress fracture I received at work, so when it slipped I couldn't catch it. I watched it fall, which was the worst moment ever lol. Since my work pants have slanted pockets, it fell behind me so I couldn't even attempt to put my foot under it to stop the impact.
Anyway, as I picked it up I honestly didn't expect to see anything. I pick it up, turn it over and it looks like there is a piece of hair right along the frame in the shape of a sideways "U". I went to brush it off and realized it had cracked! btw i use this case http://www.goballisticcase.com/products/samsung-galaxy-s-3-ballistic-sg-maxx-series-case makes my phone a bit thick but ive dropped it about 15 feet when i was on the roof the other day fixing the window. i pulled it out to check the weather cause it looked like it was going to rain well not rain more like hail. so i checked and instead of putting it in my pocket i missed and i just watched it slide off the shingles. and drop im like nooo its gonna be dead when i go pick it up. not even a scratch
It's a very small and almost non noticeable crack JUST before the digitalizer starts but I know it's there so it bothers me. I showed a few guys at work and nobody noticed it until I pointed it out.
Anyway, think its worth looking into getting fixed or just stick it out because it's so minor?
*sorry picture is so crappy, wife has a Lumia 710...camera sucks.
Click to expand...
Click to collapse
id personally get it fixed or fix it myself since only the screen and not the lcd. imagine if you ever drop it again even inches that "u" could probably be the cause of it expanding and cracking all over. well thats my opinion
Can't attach from the pc for some reason.
Sent from my SGH-T999 using xda premium
uoY_redruM said:
Can't attach from the pc for some reason.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
the pic was attached to the first post
Dude, that sucks! Never wanted to see that happen to you man.
I have to agree though, if its doable for you, get it fixed. Once compromised like that its just gonna get worse most likely. Even just setting it down or bumping into something while its in your pocket could make it much worse.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Dude, that sucks! Never wanted to see that happen to you man.
I have to agree though, if its doable for you, get it fixed. Once compromised like that its just gonna get worse most likely. Even just setting it down or bumping into something while its in your pocket could make it much worse.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I would say slap it into a bumper that will cover up most of it. But, you already said you know it's there, so that won't work. So, I guess I'd advise having it fixed.
Sorry to hear that.
Sent from my SGH-T999 using xda premium
---------- Post added at 11:53 PM ---------- Previous post was at 11:51 PM ----------
the ghost armor kit would cover that if applied right. I'll take a picture of mine if I can find a camera
Sent from my SGH-T999 using xda premium
uoY_redruM said:
So....
I've NEVER dropped any of my phones, ever, as long as I've had cell phones. Well, dropped and it actually hit the ground. I've dropped this damn phone like 4x already, I think partially to do with it being so smooth and "slippery" to the hand.
Anyway, I dropped it once from about 6 feet in the air directly on the screen and NOTHING happened at all (except some very very minor dings to the frame itself) and light scratches to the screen protector. Today, I was trying to pull it out of my pocket at work when it slipped and fell (from about 2 feet from the ground) landing on the right side of the phone. My right hand (phone sits in right pocket) is in a brace due to a stress fracture I received at work, so when it slipped I couldn't catch it. I watched it fall, which was the worst moment ever lol. Since my work pants have slanted pockets, it fell behind me so I couldn't even attempt to put my foot under it to stop the impact.
Anyway, as I picked it up I honestly didn't expect to see anything. I pick it up, turn it over and it looks like there is a piece of hair right along the frame in the shape of a sideways "U". I went to brush it off and realized it had cracked!
It's a very small and almost non noticeable crack JUST before the digitalizer starts but I know it's there so it bothers me. I showed a few guys at work and nobody noticed it until I pointed it out.
Anyway, think its worth looking into getting fixed or just stick it out because it's so minor?
*sorry picture is so crappy, wife has a Lumia 710...camera sucks.
Click to expand...
Click to collapse
Why mine is in an otter box ^-^
But I personally would just throw a case on it to prevent further cracking. Doesn't look too horrible from your picture. But as others already mentioned, it will crack even more easily since it's already started.
That's a known issue with the s 3. The screen is lifted a hair from the bezel. So the bezel bends into the glass at the edge (weakest point in glass) where other devices usually bend over the glass.
But good luck to whatever you decide!
Sent from my SGH-T989 using Tapatalk 2
Yeah it's not bad at all. And remember you can replace just the glass too. But i would wait for it to be more messed up before doing that
Sent from my SGH-T999 using xda app-developers app
Slap a good case on it and it should be fine for now at least.
Let's just hope that you don't drop it again to further increase the cracking.
An OtterBox Defender Case might be a good idea.
Very bulky, kind of pricey, but it will offer you the protection that you need.
Personally id be worried about further damage as is. Obviously the glass is weakened already, and while it may seem ok to wait until its worse before fixing, i have to disagree as im pretty sure this also makes the digitizer more vulnerable to damage as well.
How often have you seen or heard about devices that had a cracked screen causing the touch capabilities to break as well? One more drop or bump into the corner of a table where that crack is and you may not get anymore response at all.
I just think it potentially could turn into a much more expensive repair if not taken care of soon. Just not sure id personally want to risk it.
Its just my opinion is all.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Personally id be worried about further damage as is. Obviously the glass is weakened already, and while it may seem ok to wait until its worse before fixing, i have to disagree as im pretty sure this also makes the digitizer more vulnerable to damage as well.
How often have you seen or heard about devices that had a cracked screen causing the touch capabilities to break as well? One more drop or bump into the corner of a table where that crack is and you may not get anymore response at all.
I just think it potentially could turn into a much more expensive repair if not taken care of soon. Just not sure id personally want to risk it.
Its just my opinion is all.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
red you could just take it to tmo? or call Samsung it has to be under warranty but hey they'll do it and no screws up guaranteed. ad it will cost more than a do it your self. i saw somewhere that Verizon did for 100 with insurance, i assume tmo would close to that
Radio Shack has a service to replace your screen for $100. You would be without your phone for a couple of days, however.
I highly recommend the Otterbox Defender, and put all of my phones in one.
In March, while doing some climbing, I fell about 30 ft then tumbled down the side of a mountain. I had a Droid X in my pocket (in it's Defender), and the only damage to the phone was to the camera lens. Everything else about the phone was groovy. I was not in such great shape, as this was in the Arizona desert mountains, so there was no cushy landing whatsoever.
Defender FTW!
lokichim said:
red you could just take it to tmo? or call Samsung it has to be under warranty but hey they'll do it and no screws up guaranteed. ad it will cost more than a do it your self. i saw somewhere that Verizon did for 100 with insurance, i assume tmo would close to that
Click to expand...
Click to collapse
Sorry, i guess i just assumed we were talking about going by one of the diy guides i saw here not long ago. Pretty sure they had instructions for replacing only the glass, but anyway, if you have the full protection plan then it doesnt matter how bad its damaged. I believe the price about a month ago was $130.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Sorry, i guess i just assumed we were talking about going by one of the diy guides i saw here not long ago. Pretty sure they had instructions for replacing only the glass, but anyway, if you have the full protection plan then it doesnt matter how bad its damaged. I believe the price about a month ago was $130.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
we were but then i thought what if red messed up something by accident like we all might, wouldn't that void his warranty? if it didnt then im all in for diy, thats the only reason i said the tmo thing for safety measure. also red looked it up on ebay blue one with tools was 28 dollars and from usa.
Ok, i gotcha. I could be wrong but if you have the full protection plan i was under the impression that you could pretty much do anything and get a replacement. So if im right you can attempt the fix diy style and if unsuccessful then get it replaced. I would double check me on that though!
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Ok, i gotcha. I could be wrong but if you have the full protection plan i was under the impression that you could pretty much do anything and get a replacement. So if im right you can attempt the fix diy style and if unsuccessful then get it replaced. I would double check me on that though!
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
well i checked it here http://www.t-mobile.com/shop/addons...setProtection&tp=Svc_Sub_EqpmntProtnInsurance. and i assume it would fall under the damage one its pretty vague which is good for red. so your probably right doc
Yeah, I was considering the DIY route (its like $25 on eBay but you have to break your screen off basically which scares the sh*t out of me).
I do have the full insurance. I may have to go to T-Mobile just to see how much it would cost. I don't have the extra money, just got my car out of the shop. If anything, if the insurance covers it and isn't very much, I could just tough it out until it gets worse (if it does) and THEN take it in to the store for work.
uoY_redruM said:
Yeah, I was considering the DIY route (its like $25 on eBay but you have to break your screen off basically which scares the sh*t out of me).
I do have the full insurance. I may have to go to T-Mobile just to see how much it would cost. I don't have the extra money, just got my car out of the shop. If anything, if the insurance covers it and isn't very much, I could just tough it out until it gets worse (if it does) and THEN take it in to the store for work.
Click to expand...
Click to collapse
Hey what's up red.. so welcome to the "club"... I dropped mine two weeks ago and cracked the glass pretty good.. not too too bad but its has cracks that I can see n feel.. so n e way I got a guy that I trust on the g2x forums that I was thinking of sending mine to him.. would u like me to holler at him for you?
Sent from my GT-N700 using xda premium
Still lucky, mine cracked more severe while inside my pocket because I bumped into a desk :/
Sent from my SGH-T999 using xda app-developers app
I just noticed that a slight bump will cause my S3 to turn off. Its not even that hard. Something has to be wrong with it. I am looking at the unit now with the battery removed. The gold contact pins all look to be even with each other and all take the same amount of force to depress. The battery contacts are clean, the battery itself is in almost perfect shape, not swollen at all and fits like a glove when inside.
I think I'm going to try and tape it in to prevent it from moving, because this is ridiculous its so easy to turn it off with a bump to the side...
I have my S3 in one of those gray cases from TMO and I am constantly tossing it on the the table, couch and my bed. I have never encountered the problem you speak of. If you are still within your 14 day grace period I would return it. If not you have a 1 yr warranty from Sammy.
Not normal at all
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!
No that's not normal. Mine hasn't shut off once from tossing it on the bed or couch.
Sent from my SGH-T999 using xda premium
Yeah... A toss onto carpeted floor didn't do anything.
Do you have a case on, in particular a TPU case?
My wife has a cheap(ish) TPU case on her S3, which is always my preferred case material but I've noticed the fit is kind of tight. Since the power button sticks out a bit, i think that this causes her power button to be way over sensitive and will cause occasional inadvertent power downs.
Bring it back to the store you bought it at and have them warranty exchange it.
The rep actually does say that it is sensitive to shock, and it's normal for that to happen. I thought it was the same thing til they told me that.
Kid Poker said:
The rep actually does say that it is sensitive to shock, and it's normal for that to happen. I thought it was the same thing til they told me that.
Click to expand...
Click to collapse
i've dropped mine multiple times with a TPU case... easily from 3-4 ft high onto solid hard floors. No reboots yet, get a replacement before your window disappears.
Not normal at all. Get a replacement.
Sent from my SGH-T999 using xda premium
2 things:
#1-- I have the OEM flip cover case. I got that with the phone. Why did it come with that instead of the stock battery cover, see #2.
#2-- I got it on Craigslist. Almost new condition, damn near perfect actually. Its been fine even since. So that being said, no warranty (right?).
Kid Poker said:
The rep actually does say that it is sensitive to shock, and it's normal for that to happen. I thought it was the same thing til they told me that.
Click to expand...
Click to collapse
Go to a different store, that represents is full of ****.
Sent from my SGH-T999 using xda premium
Kid Poker said:
The rep actually does say that it is sensitive to shock, and it's normal for that to happen. I thought it was the same thing til they told me that.
Click to expand...
Click to collapse
They are feeding you a line man.
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!
Dropped phone from about 2.5-3.5 feet, screen cracked halfway down left side, spiderwebbed, no response and sides bulging, picked it up and threw it at the wall because I was in a heated argument ...
Last words?
When you buy this phone, get a case. There were no cases available when i bought phone, went to radio shack a month later after their 'we have every case for every phone' commercial, they had no case for this phone, was going to get one later today at the sprint kiosk... not anymore. Goodbye Optimus G ;(
You throw things in arguments?
That really sucks man. Sorry to hear it.
Drop results are very hit and miss with this phone it seems. Most people seem to have very good results, but when it breaks, the danged thing BREAKS. Hope you had insurance or some other measure to get a new one soon.
I wouldn't throw this phone even if somebody paid me money to buy 2 of them afterwards. Glad I don't rage like that.
Bought an Otterbox Commuter from Amazon the day I got my phone. Dropped it tons of times, still good as new.
Drop is when you "drop" something and it is pulled by the gravitation.
Throw is when you use force to push something at something.
When you "drop" something 3-4 feet, it will have about the same impact, considering equivalent weight. The resulting impact is affected by only the weight, the distance and the gravitational force. 3-4 feet drop will have a similar impact when using similar weight.
When you throw something, the distance is affecting the impact in a lot lesser matter. The main item affecting the impact is then the force in which it was thrown, so saying your phone is broken “because” of a 3-4 feet drop is a misdirection. The thing that broke your phone is the force you applied when you threw it.
All that to say, get a stress ball dude!
t1mman said:
Drop is when you "drop" something and it is pulled by the gravitation.
Throw is when you use force to push something at something.
When you "drop" something 3-4 feet, it will have about the same impact, considering equivalent weight. The resulting impact is affected by only the weight, the distance and the gravitational force. 3-4 feet drop will have a similar impact when using similar weight.
When you throw something, the distance is affecting the impact in a lot lesser matter. The main item affecting the impact is then the force in which it was thrown, so saying your phone is broken “because” of a 3-4 feet drop is a misdirection. The thing that broke your phone is the force you applied when you threw it.
All that to say, get a stress ball dude!
Click to expand...
Click to collapse
he said that the screen spiderwebbed and was unresponsive when he dropped it not when he threw it....
javskies said:
he said that the screen spiderwebbed and was unresponsive when he dropped it not when he threw it....
Click to expand...
Click to collapse
Oh! My bad!!
He dropped then thew it because he was mad he dropped it!
Super easy $60 fix if you want to keep the phone. I just did my sisters in like 10 minutes, just watch the youtube video for it.
If you choose not to fix what would you want for your rear camera. I want to look into getting the 13mp camera to work with at&t but the camera is hard to come by
Sent from my Optimus G using Tapatalk 2
I would also buy parts as I am in need of the volume buttons. I would buy the motherboard as well. You can even sell the camera if you want. Or if you like donate me the parts? Haha I could really use them.
Sent from my LG-Optimus G
Dropped mine a couple of time from about 3 feet. Holding up like a champ with no breaks. I mean, if you throw any phone, its going to break lol.
Sent from my LG-LS970 using Tapatalk 2
Didn't drop my phone at all but in my front pocket playing music it suddenly started wigging out. When I pulled my phone out of my pocket, it was the only thing in my pocket, it was cracked! WTF....
Heading to Sprint store to get a replacement!
I did notice when I got the phone that in the bottom left, close to the back button, there was a small indent in the screen. The crack started right there. Also my back button has always been a little flaky.
Dropped mine last night on concrete and got lucky, it just scratched the bottom right corner of the casing. This is a tough little phone. Lol
Sent from my LG-LS970 using xda premium
Walked into a table with my phone in my pocket and cracked the back. :/
Sent from my LG-LS970 using xda app-developers app
dropped mine the first day before I bought a case. Luckily it was only 2 feet and onto a wooden floor. Just chipped the chrome ring a little. Bought an otterbox the next day!
Love my otterbox... Not sure why but i've fling'd / dropped this phone more than any other i've had but it's working perfectly still. One drop was bad enough the otterbox cracked around where the charging port was.
Emailed otterbox. Got a brand new replacement in a week!
Any one have a volume pgb ribbon ...when I replace the screen the ribbon got kink pretty bad.. an does not work any more has any one had this problem....??
Sent from my LG-LS970 using xda premium
blmvxer said:
Walked into a table with my phone in my pocket and cracked the back. :/
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
I heard about that
Sent from my LG-LS970 using xda app-developers app
I've dropped and hit my phone so many times, yet only minor scrapes on the chrome and screen. Lol I must have the toughest og ever made.
Sent from my LG-LS970 using Tapatalk 2
Since I've seen people post here saying their screen has cracked without dropping their phones, I thought I'd start a poll to get an idea of how common this is percentage wise.
RobertR3750 said:
Since I've seen people post here saying their screen has cracked without dropping their phones, I thought I'd start a poll to get an idea of how common this is percentage wise.
Click to expand...
Click to collapse
Mine is still more than fine.
Even dropped it once.
No cracks here.
Purchased since release day via website. Had it overnighted.
If you actually go through various threads and search about screens cracked without dropping, you'd get an idea on how high this percentage is... besides, it'd be nearly impossible to get everyone here to vote anyway.
It only takes a few seconds to respond. Over time, it should give me an idea.
Sent from my HTC Sensation 4G using xda app-developers app
I can imagine how a phone could crack (inner LCD) without ever dropping it or bumping it.
Simply put it in your tight jeans and sit down. There you go. That's what most of you do.
Moral of the story, don't wear tight jeans, because the screen will FLEX and cause the crack.
JoJo2211 said:
I can imagine how a phone could crack (inner LCD) without ever dropping it or bumping it.
Simply put it in your tight jeans and sit down. There you go. That's what most of you do.
Moral of the story, don't wear tight jeans, because the screen will FLEX and cause the crack.
Click to expand...
Click to collapse
Wrong. I haven't worn a pair of jeans since my short stint at trauth dairy back in fall 2006.
I feel like I'm missing something. I dropped my phone from my pocket to hardwood floors and it was fine. Then it was dropped from a dining table to a tile floor and it was fine. I was surprised to see no damage done without a case. Hopefully I won't ever drop it again though. I bought this phone since day one BTW
Sent from my SGH-M919 using xda app-developers app
...
My screen didn't crack but my bezel did, I have my replacement one already got it yesterday the T-Mobile rep did me a warranty exchange, I'm still using my normal one until I get a case for the new one. If this is for screen cracks only sorry, but I didn't like how I had the phone for a wk and the bezel cracked out of nowhere.
Sent from my SGH-M919 using xda app-developers app
And T-Mobile replaced it for that?
Typically they consider that physical damage and charge a fee on exchange.
---------- Post added at 02:03 PM ---------- Previous post was at 02:01 PM ----------
RanceedaW said:
Got mine on launch, woke up this morning with a crack at an angle from top left to mid right.
I often fall asleep with it on my chest, woke up and it was on the coffee table; guess someone seen it and put it there. Pissed off, nonetheless.
Hopefully I can get it replaced/fixed since it should still be under warranty and with the device protection bundle thing.
Ugh.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
In that case with damage you need to file a claim and pay a deductible then you get one from insurance.
No cracks or scratches
Sent from my SGH-M919 using xda app-developers app
None here, either
Sent from my SGH-M919 using xda app-developers app
I had been there a couple times and the lady helped me every time she knew I'd just bought the phone, I didn't break it so I consider that a defective device
Sent from my SGH-M919 using xda app-developers app
Mine is doing great. I dropped it a few times already. First time with a crappy case that only covered the sides not the top or bottom and a couple times in my otterbox commuter.
Sent from my SGH-M919 using xda app-developers app
...
bezerker said:
Mine is still more than fine.
Even dropped it once.
No cracks here.
Purchased since release day via website. Had it overnighted.
Click to expand...
Click to collapse
same here
beside only having 9 gigs of usable internal storage, the phone has been perfect
I install car audio as a job and I always have my phone in my pocket. I tend to lean on it often with a lot of weight and when I realize it, I check my phone right away. Still haven't experienced any cracks (knock on wood). I'm using a case-mate tough case, if that helps.
Sent from my SGH-M919 using xda app-developers app
No cracks here
Dropped twice now, no cracks yet. I thank my tech21 case.
I would say that a vast majority of people with cracked screens are doing something that they are not being totally honest about...
Probably putting a lot of pressure on it in tight clothes, bumping it against a hard surface...etc etc.
I don't doubt that some may have bad luck and some sort of rare defect...but it is far from the norm.
These devices don't just spontaneously crack. Mines in my pocket all day.... no screen protector and a very slim case.... 100% perfect still.
You guys with cracked screens simply have to be more careful with your $700 toys.
NO....even more careful.
Cheers
My son just cracked his.. Dropped out of his pocket with a decent car on it.. From a sitting position
Sent from seti alpha 5
So, I noticed a dead spot about the size of a nickel on the right hand side of my screen while using the s-pen this morning. I did a search and decided that I would have to exchange the phone (and hope not to get a refurbished one return). Decided to show my wife and suddenly realized the problem (and the solution). I have the phone in a wallet case with a magnetic clip. Well it turns out that if you fold the magnetic clip around to the back side of the phone to get it out of the way then the s-pen will not work on top of it (duh).
So take this as a heads up. Careful with magnets near the screen while using s-pen.
PEACE!
Sent from my SM-N910P using XDA Free mobile app
Thank you so much for posting this. Been trying to figure this out for days and was going to return the phone. This was my exact issue.
Beherrschen said:
So, I noticed a dead spot about the size of a nickel on the right hand side of my screen while using the s-pen this morning. I did a search and decided that I would have to exchange the phone (and hope not to get a refurbished one return). Decided to show my wife and suddenly realized the problem (and the solution). I have the phone in a wallet case with a magnetic clip. Well it turns out that if you fold the magnetic clip around to the back side of the phone to get it out of the way then the s-pen will not work on top of it (duh).
So take this as a heads up. Careful with magnets near the screen while using s-pen.
PEACE!
Sent from my SM-N910P using XDA Free mobile app
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OOOHHHHHHHHHHHHHHHHHHHHH i can't believe i missed that. Thank you sir, i've been factory restoring my device for a month now repeatedly as, in between some restores, the screen becomes active. Turns out that was because i took off the cover at those times!!! This is lovely! All fixed now, Note EDGE BTW.
You know, there should a fund for people like you! I had almost the same problem, but for added stupidity, the manufacturer of my case had hidden a magnet inside of the back of the phone, to keep the flip lid in place on the back. Took me a lot of effort and a lot of insulting conversations with the cellphone store clerk where "sometimes it works" being an ingredient.
I have how completed the easy part; using a scalpel to open the side of the case to remove the magnet.
Now to swallow my pride and go down to the phone store and explaining that "you were right, there is nothing wrong with the phone, this cheap knock-off case that I bought online is the problem". She should bill me for the hours spent trying to satisfy me, so that I could forward the bill to the online store.
God I feel stupid. And arrogant! And thankful!
Thank you. Explains some random things I see, depending on how I'm using my case. Had magnets I didn't even know about...
wow thanks.
Rectangular S Pen dead zone near bottom of screen-different, but similar cause fixed
This feed led me to the cause of my issue but it wasn't a magnetic case. I experienced this issue after installing a new battery from Energy Pal (extended life and NFC). I was able to correct my issue by placing a few strips of electrical tape and folded piece of aluminum foil between the battery and the upper part of the battery compartment (covering that raised rectangular area). I was super pleased to be able to use the entire screen area again.
Well done!
I haven't used the spend much since I got my new Note. Just laying in bed playing around with it and noticed the big deadspot in the center of the screen.
Just starting to get angry and decided to do a quick Google.
Never would have occurred to me it was the Steelie magnet on the case causing the issue!
Well done XDA. Saved the day again.
Beherrschen said:
So, I noticed a dead spot about the size of a nickel on the right hand side of my screen while using the s-pen this morning. I did a search and decided that I would have to exchange the phone (and hope not to get a refurbished one return). Decided to show my wife and suddenly realized the problem (and the solution). I have the phone in a wallet case with a magnetic clip. Well it turns out that if you fold the magnetic clip around to the back side of the phone to get it out of the way then the s-pen will not work on top of it (duh).
So take this as a heads up. Careful with magnets near the screen while using s-pen.
PEACE!
Sent from my SM-N910P using XDA Free mobile app
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Click to collapse