Develop Bugs

[Q] Unable to update arc using PC Companion

Been trying to update my phone using PC Companion as it says there is an update available. But after downloading and preparing for a while it ends up saying 'Unable to install update software' so the update never even begins.
Has anyone else had this issue? Using arc from UK, rooted via Gingerbreak. Could it be that the phones not updating because of gingerbreak? and is there a way of unrooting the phone in order to update?

did you unlock the bootloader. usually you cant update if its unlock. rooting is ok in updating. try repairing then redownloading the update.

winnerzero said:
Been trying to update my phone using PC Companion as it says there is an update available. But after downloading and preparing for a while it ends up saying 'Unable to install update software' so the update never even begins.
Has anyone else had this issue? Using arc from UK, rooted via Gingerbreak. Could it be that the phones not updating because of gingerbreak? and is there a way of unrooting the phone in order to update?
Click to expand...
Click to collapse
Try the SEUS instead.
Couldn't be due to rooted, but if you want to unroot, Gingerbreak v1.2 should do that (unless I saw it wrongly )

i tried to unroot and then update still not working
ill try seus

i tried the seus
it says the phone contains modified software that cannot be updated

omaritta said:
i tried the seus
it says the phone contains modified software that cannot be updated
Click to expand...
Click to collapse
yours is already bootloader unlocked, meaning you cant update either through SEUS or PC Companion

Had the same problem here but now updated
using PC companion it says PC companion was not able to connect to the phone. Please disconnect and connect again.
Everytime I put my phone in Media Transfer mode its not connected. I have rooted (and now unrooted & unfrozen the apps that I frozen using bloat freezer) my phone and not touched the boot loader, I will have a look for seus and try that
using windows 7 32bit
**UPDATE**
Installed SEUS and when it asked to run after install unticked it. I then found the icon and right clicked on "Update Service" & selected Run as administrator. I then followed the on screen instructions (I waited a minute before turning it back on again) and it said they is an update waiting. It has now gone through the update process and "The installation was completed successfully"
Hope this helps anybody else having problems
PS taking to ages to boot since the update has gone on .... Now just need root for this

where i can download SEUS?
payneardo said:
**UPDATE**
Installed SEUS and when it asked to run after install unticked it. I then found the icon and right clicked on "Update Service" & selected Run as administrator. I then followed the on screen instructions (I waited a minute before turning it back on again) and it said they is an update waiting. It has now gone through the update process and "The installation was completed successfully"
Hope this helps anybody else having problems
PS taking to ages to boot since the update has gone on .... Now just need root for this
Click to expand...
Click to collapse
may i know where i can download SEUS, cz i still dont know where i can get it.
i have unlock bootloader, and rooted of course.

Just lock bootloader and then update its very simple.
Also where did you manage to download seus. As far I can see they removed it completely and only offer pc companion.

darkslayer100 said:
may i know where i can download SEUS, cz i still dont know where i can get it.
i have unlock bootloader, and rooted of course.
Click to expand...
Click to collapse
With an unlocked bootloader you cannot update through SEUS.. You can easily flash the latest ROM though..
Anyway it is available on the SE website..

if bootloader locked though it works just fine whether you ulocked it or not. Flash the file provided by blagus. Also could you provide link? Its been removed.

Err sorry.. my bad I used SEUS generically to refer to updating through PC.. Including PC Companion..
My bad.. THey have removed it seems.. atleast doesn't show under Arc downloads..

Not to be a "Captian obvious"... but is the problem related to you not beeing able to install the "MTP drivers"?
Because I am having the same problem, I've tried several "fixes" and non of them are working.
W7 64-bit

Any OTA update for 2.3.3 (3.0.1.A.0.145) for Canada Rogers?

I've heard from several threads here that an update to 368 is available? Just want to confirm there is really a 145 -> 368 for Canada region?
When I check update from phone it just says "unable to connect to server", when I check from PC Companion it says "update server is inaccessible".

I'm still on the same version but get " there is no software update for your phone " message, CMON Rogers wake up.... I hate that cie.....

For me for the last 3 or so day I get on PC Companion that new version is available (4.0.2.A.0.42) and got once OTA but it told me I need to use computer.
Still trying to figure out if that version can be rooted.....

All the released firmwares to date can be rooted.

Any news on Rogers update availability?

4.0.2.A.0.42 update available...but already running this !?

Yesterday evening, my SIM-free/unlocked UK R800i notified that 4.0.2.A.0.42 is available now (via Update center and notification bar).....saying 'you can only use a computer to update your phone.....' - thing is, I already have this firmware installed, and have had for a few weeks......
Phone is rooted (via Zergrush), but no bootloader fiddles - otherwise standard.
Question is, dare I plug in to my PC (PC Companion) and let it do whatever it wants to do, or is this potentially an issue ?
Bit confused ???

kevpuk said:
Yesterday evening, my SIM-free/unlocked UK R800i notified that 4.0.2.A.0.42 is available now (via Update center and notification bar).....saying 'you can only use a computer to update your phone.....' - thing is, I already have this firmware installed, and have had for a few weeks......
Phone is rooted (via Zergrush), but no bootloader fiddles - otherwise standard.
Question is, dare I plug in to my PC (PC Companion) and let it do whatever it wants to do, or is this potentially an issue ?
Bit confused ???
Click to expand...
Click to collapse
If you do you will loose root...just install titanium backup and freeze the update app until you need it again(make sure to reboot)

kevpuk said:
Yesterday evening, my SIM-free/unlocked UK R800i notified that 4.0.2.A.0.42 is available now (via Update center and notification bar).....saying 'you can only use a computer to update your phone.....' - thing is, I already have this firmware installed, and have had for a few weeks......
Phone is rooted (via Zergrush), but no bootloader fiddles - otherwise standard.
Question is, dare I plug in to my PC (PC Companion) and let it do whatever it wants to do, or is this potentially an issue ?
Bit confused ???
Click to expand...
Click to collapse
Having the same problem Kev....
http://forum.xda-developers.com/showthread.php?t=1370009
What Network are you with?

Update
I updated my R800i (UK/Sim Unlocked) just a few days ago..
From the settings, It says:
Android Version
2.3.4
Build Number
4.0.2.A.0.58
Its supposed to be 4.0.2.A.0.58, isn't it? But you guys are mentioning 4.0.2.A.0.42 how come?

What is new in the 4.0.2.A.0.58 update?
Someone in general said their recent update gave them sweep panorama?

subcu1ture said:
What is new in the 4.0.2.A.0.58 update?
Someone in general said their recent update gave them sweep panorama?
Click to expand...
Click to collapse
Yes he did but it was the Israeli firmware, and I also checked the build number that he mentioned and it was for the x10
Sent from my R800i using XDA App

kevpuk said:
Yesterday evening, my SIM-free/unlocked UK R800i notified that 4.0.2.A.0.42 is available now (via Update center and notification bar).....saying 'you can only use a computer to update your phone.....' - thing is, I already have this firmware installed, and have had for a few weeks......
Phone is rooted (via Zergrush), but no bootloader fiddles - otherwise standard.
Question is, dare I plug in to my PC (PC Companion) and let it do whatever it wants to do, or is this potentially an issue ?
Bit confused ???
Click to expand...
Click to collapse
I get the message about pc companion too when i go into update centre. Freezing it gets rid of the notification after reboot. My problem however is I'm on the old firmware and would like to ota to the .42 one without pc companion. Was it ever possible or do i need to do it with the pc, lose root, and reroot using a new method? bit confused. Please help me
Sent from my Sony Tablet S using Tapatalk

[Q] Can't Update to latest firmware using OTA or Kies

When I first bought this phone, I bought it from amazon and it was an AT&T locked Galaxy s3. I unlocked it using an app called unlockunit and I'm now using it with GoSmart, which is a part of T-Mobile, if I remember correctly.
Anyhow, when I plug my phone into the computer to connect to Kies, Kies does not recognize the phone. When I use OTA updates, the update is interrupted before it starts. Does anyone have a solution to this problem? I want to update to the Android version 4.3 but I can't so I'm stuck using 4.1.2

Okay, I got my phone to connect to kies, I have no idea why it was not earlier, but sometimes it tells me I have to reboot my device... but when I hit tools>firmware upgrade and initialisation, it says [ 'SGH-I747' does not support initilising. ] My current firmware version, according to Kies, is PDA:MG2 / PHONE:MG2 / CSC:MG2 (ATT).
Please help, I'm still trying to update my phone to the latest firmware.
Could I possibly update my phone to the latest firmware by rooting my phone?

Sent phone to Sony repair and now it won't update

I have a ZL C6506 and it's battery went out. So I sent the phone to Sony for repair. They replaced the battery and flashed the phone with an older software 4.2.2 version 10.31.A.0.244.
Now the problem is that when I go to "Update center" and search for updates, it says the phone is up to date. I know that's not true since my phone had been running 4.3 before dying.
I can't understand why my phone won't update. Does anyone have any suggestions as to how I can force my phone to update? I tried through PC Companion but no dice. It says the phone is up to date too.
Please help!

nurav666 said:
I have a ZL C6506 and it's battery went out. So I sent the phone to Sony for repair. They replaced the battery and flashed the phone with an older software 4.2.2 version 10.31.A.0.244.
Now the problem is that when I go to "Update center" and search for updates, it says the phone is up to date. I know that's not true since my phone had been running 4.3 before dying.
I can't understand why my phone won't update. Does anyone have any suggestions as to how I can force my phone to update? I tried through PC Companion but no dice. It says the phone is up to date too.
Please help!
Click to expand...
Click to collapse
Can you post your build.prop in /system/ ? Not sure if its possible without root. With adb it is simple, just use adb pull /system/build.prop.

Download any stock firmware in .ftf format from the forums and use flashtool (http://www.flashtool.net/download.php) to flash it to your phone.
Flashtool doesn't care if your device is up to date or not. It just writes the content of .ftf files to the right partitions on the device. :good:
If you want to check if repair service destroyed your Xperia, do not flash the newest stock firmware. Download an older one. After flashing the older firmware,
try to update via PC Companion. It should work now. If not, send it back to Sony and tell them they bricked your device.

May be they replaced your handset with a prototype

I also faced this similar issue. I bought a second ZL (c6506) last week that came with 4.2.2 (10.3.1.A.2.67) and I don't see any update on PC companion or SEUS. It looks like 4.3 update has been pulled for some reason here in the US.
I'll post my build.prop later this evening.

Ended up using flashtool with a FTF to update to 4.3. It erased all my data but oh well, I redownloaded everything and now I have 4.3. I just hope I'll be able to update to 4.4 OTA or through PCC when it comes out.