Hey guys if i get the invalid sim card message does that mean I must get a new sim card? If so how much would this cost me?
pakakid said:
Hey guys if i get the invalid sim card message does that mean I must get a new sim card? If so how much would this cost me?
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The sim card that is required for our devices to be able to use wifi calling is labeled with a TM9177 (newer sim card) so if you have a TM9073 (older sim card) you need to update that at your local T-Mobile store. it didnt cost me anything. they replaced it with no problems at all.
s10shane said:
The sim card that is required for our devices to be able to use wifi calling is labeled with a TM9177 (newer sim card) so if you have a TM9073 (older sim card) you need to update that at your local T-Mobile store. it didnt cost me anything. they replaced it with no problems at all.
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I've been seeing a major bug lately with WiFi calling. Sometimes (seemingly at random, though always when I am trying to connect to a WiFi after being connected to cell network) the icon will turn RED and give me the dreaded SIM error. Generally this is fixable with a reboot. So if you have a TM9177 SIM and for some reason you are getting the SIM Error code then try a reboot first.
Of course if you have an older SIM then yes, you need to get a new SIM. Call TMO first and tell them to put a note on your account that you are able to receive a free SIM. Otherwise some of the more A-Holeish stores may try and charge you 20 dollars.
No problem so far with wifi calling on my phone.
just goto your local t-mobile store and tell them to change your old card for a new one. they know what to do. and it's free.
safeplayer22 said:
No problem so far with wifi calling on my phone.
just goto your local t-mobile store and tell them to change your old card for a new one. they know what to do. and it's free.
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Curiosity....what ROM are you using? I wonder if the wifi calling bugs I'm seeing are a ROM issue...
Thank you guys, I will call them first in head of time and then go to the mall. Thank you all!
I'm having problems getting wifi calling to work says invalid sim? I'm running Juggernaut 5.0 if anyone can help would be nice. It worked on older I used if that helps with anything?
drjulittle said:
I'm having problems getting wifi calling to work says invalid sim? I'm running Juggernaut 5.0 if anyone can help would be nice. It worked on older I used if that helps with anything?
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i think you accident a word but do you mean it worked on older phones?
things you can do:
1. The Amaze and SGS2 requires "new" sim cards for wifi calling (the sim that came with the phone) so use that sim instead
2. Go to a T-mobile store and ask for the new SIM. (free-$20 different stores different policies)
3. Call T-mobile to help you "activate and setup" your wifi calling in your ACCOUNT, not on the phone.
4. Call CS and ask them to issue you a new sim card (they either send you to a store or mail you one)
5. Use the search button because I remember reading about this a couple days ago.
If you go to an actual tmobile store and not a dealer and tell them that you called tmobile and you were told the sim would be FREE, they won't charge you for it. But make sure you test wifi calling at the store before leaving the store, so you don't have to drive back to the store like I had to.
Hey xda-dev.
I recently rooted my phone and did a carrier unlock through the dial code method.
I'm currently in the US travelling, and even though I paid for a unlimited text/call US and Canada, I get a "EMERGENCY CALLS ONLY" and now, there's just a circle with a line through it at the top where the signal bars should be.
I will be in the US for another 4 days or so, and I need a way to get my phone to start working because I need to get ahold of friends and people at home while I'm travelling.
Is there any way to reset to default on the service menu? What is wrong with this even? I have no idea how to troubleshoot this whatsoever.
There is nothing wrong with your phone. Who is your carrier? It's probably the fact your carrier does not have any roaming agreement in place where you are.
janehiswife said:
Hey xda-dev.
I recently rooted my phone and did a carrier unlock through the dial code method.
I'm currently in the US travelling, and even though I paid for a unlimited text/call US and Canada, I get a "EMERGENCY CALLS ONLY" and now, there's just a circle with a line through it at the top where the signal bars should be.
I will be in the US for another 4 days or so, and I need a way to get my phone to start working because I need to get ahold of friends and people at home while I'm travelling.
Is there any way to reset to default on the service menu? What is wrong with this even? I have no idea how to troubleshoot this whatsoever.
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Click to collapse
janehiswife said:
Hey xda-dev.
I recently rooted my phone and did a carrier unlock through the dial code method.
I'm currently in the US travelling, and even though I paid for a unlimited text/call US and Canada, I get a "EMERGENCY CALLS ONLY" and now, there's just a circle with a line through it at the top where the signal bars should be.
I will be in the US for another 4 days or so, and I need a way to get my phone to start working because I need to get ahold of friends and people at home while I'm travelling.
Is there any way to reset to default on the service menu? What is wrong with this even? I have no idea how to troubleshoot this whatsoever.
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You'd have to allow roaming. You can call Rogers about it, one thing though, unlimited text/call US & Canada can mean from your city. Once in the US, you're not on Rogers towers anymore, therefor, you get roaming fees.
janehiswife said:
Hey xda-dev.
I recently rooted my phone and did a carrier unlock through the dial code method.
I'm currently in the US travelling, and even though I paid for a unlimited text/call US and Canada, I get a "EMERGENCY CALLS ONLY" and now, there's just a circle with a line through it at the top where the signal bars should be.
I will be in the US for another 4 days or so, and I need a way to get my phone to start working because I need to get ahold of friends and people at home while I'm travelling.
Is there any way to reset to default on the service menu? What is wrong with this even? I have no idea how to troubleshoot this whatsoever.
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Click to collapse
It's not your service, It's your phone. I noticed this the other day when I went to the states too, but I forgot to make sure that I automatically roamed to the right network.
Try this.... Go to Settings -> More Settings -> Mobile Networks -> Network Operators | Searching | -> Automatic
As soon as you go into the Network Ops it will start to search to see what's available around you. Make sure after you've searched its set to Automatic. That way when you are out and about, It will go to whatever network the sim card is in your phone it will choose that one first, but if it can't find that one it will go to the next best thing.
I did the same thing myself when I moved to Vegas for 2 months... I unlocked my sim and put in a T-Mobile card in...
If that doesn't solve the problem, then your phone wasn't unlocked fully. Reason why I say this is I work for Rogers/Fido and have seen this issue a few times other than doing it personally myself.
Sorry wrong thread
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We have a Galaxy Note 2 from ATT now. Just upgraded, so we're not using it. We want to take it to Europe to use as a phone and a hotspot for our computers on our trip. I've read that people do that with unlocked Androids and a European SIM.
I was able to unlock the phone with no problem using a data only T-Mobile SIM card in the process. The problem is that I can't turn the Mobile Hot Spot on. I've tried with the valid data only T-mobild SIM installed. When I try to turn the hotspot on, it says that either the network is not available, or there's an invalid SIM. I'm worried that it's the ATT restrictions on the phone that aren't going away even if the phone is unlocked, and there's a different SIM in place.
Does anyone know what we have to do to enable the hotspot, so that this phone can be used in Europe?
Thanks.
Try with wifix.apk
androidlabs said:
Try with wifix.apk
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Thanks. That looks like a good app to fix problems connecting to external wifi sources. However, I want my phone to BE the wifi source when in Europe. Still looking for a solution.
artbytes said:
Thanks. That looks like a good app to fix problems connecting to external wifi sources. However, I want my phone to BE the wifi source when in Europe. Still looking for a solution.
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Sorry my bad you should go for foxfi.apk to fix locked wifi and usb tetharing and its tested by me (if it doesn't work for u then there are several more apks. search). Good luck
artbytes said:
We have a Galaxy Note 2 from ATT now. Just upgraded, so we're not using it. We want to take it to Europe to use as a phone and a hotspot for our computers on our trip. I've read that people do that with unlocked Androids and a European SIM.
I was able to unlock the phone with no problem using a data only T-Mobile SIM card in the process. The problem is that I can't turn the Mobile Hot Spot on. I've tried with the valid data only T-mobild SIM installed. When I try to turn the hotspot on, it says that either the network is not available, or there's an invalid SIM. I'm worried that it's the ATT restrictions on the phone that aren't going away even if the phone is unlocked, and there's a different SIM in place.
Does anyone know what we have to do to enable the hotspot, so that this phone can be used in Europe?
Thanks.
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The thing that sticks out to me is that you actually need the correct Sim card that is provisioned for phone service.. I'm assuming this "data only sim" was provisioned for a tablet and therefore can't make any calls... the network unavailable message will show up even with no Sim installed and trying to enable a hotspot. You need a valid cell service in order to hotspot.
Hope Getting the Right SIM will do it.
getyroks said:
The thing that sticks out to me is that you actually need the correct Sim card that is provisioned for phone service.. I'm assuming this "data only sim" was provisioned for a tablet and therefore can't make any calls... the network unavailable message will show up even with no Sim installed and trying to enable a hotspot. You need a valid cell service in order to hotspot.
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Thanks. I hope that's what the problem is. It would make things simpler to be sure. I just didn't want to get there and then find out it wasn't going to work. In the meantime, I found my old Galaxy S 3. I managed to unlock it, root it, and install basic ROM. Thought maybe that would work, as well. I'll know by next week.
Ok so I had to reactivate my Z2 Force Sprint., and after set up I do not have any data. It show 3G then LTE then nothing.. I tried flash all twice, but still can't get full data.. I was on Lineage, but went back to stock as I was going to sell this phone.. but now I'm not sure how to proceed. Any ideas will help thanks.
doubledragon5 said:
Ok so I had to reactivate my Z2 Force Sprint., and after set up I do not have any data. It show 3G then LTE then nothing.. I tried flash all twice, but still can't get full data.. I was on Lineage, but went back to stock as I was going to sell this phone.. but now I'm not sure how to proceed. Any ideas will help thanks.
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I'm in the same situation, update from nougat to Oreo and I ran out of mobile network, if I find any solution, I'll let you know.
Sprint is suppose to be sending me another phone. Will see, so I went and relocked the bootloader.. At this time I don't care if it is stock or not.
doubledragon5 said:
Sprint is suppose to be sending me another phone. Will see, so I went and relocked the bootloader.. At this time I don't care if it is stock or not.
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Hope u have...
Luck I can't do that because I'm not from US
svenrod09 said:
Hope u have...
Luck I can't do that because I'm not from US
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I went to Motorola to get the factory images for this phone, can't seem to find any.. funny with bootloader locked, I get a message, that a different software other than factory installed on phone.. How, when I flashed the flashall that is suppose to be 100 percent stock.
Found out what appears to be the issue.. Up at Sprint, my ICCID (sim) Doesn't match what's in the phone.. Why I do not know.. I gave them two other sim cards, and they claim they are not compatible but, one is the original one from the phone.. So tomorrow I have to go to Sprint and get another.. To add insult to injury, the Galaxy S6 I purchased, and billed as new.. In fact is not new, was a refurbished unit.. Ok, but the mic does not work.. Went to Sprint to get it replaced $75, but because it has a after market screen and not original, they won't touch it.. Again, no mentioned at time of purchase.. Luckily for me I'm getting my money back on it.. Talk about a bad day, and a couple of effed up phones..
Did Lineage OS work?
doubledragon5 said:
Ok so I had to reactivate my Z2 Force Sprint., and after set up I do not have any data. It show 3G then LTE then nothing.. I tried flash all twice, but still can't get full data.. I was on Lineage, but went back to stock as I was going to sell this phone.. but now I'm not sure how to proceed. Any ideas will help thanks.
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Click to collapse
Doubledragon5,
Did having your phone on Lineage OS allow you to use data/calling/network service?
JTC Intl said:
Doubledragon5,
Did having your phone on Lineage OS allow you to use data/calling/network service?
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Click to collapse
I got the same question...
JTC Intl said:
Doubledragon5,
Did having your phone on Lineage OS allow you to use data/calling/network service?
Click to expand...
Click to collapse
If your on Sprint and talk and surf at the same time. Then No
doubledragon5 said:
If your on Sprint and talk and surf at the same time. Then No
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Click to collapse
Sorry, I need to clarify. Alot of Moto Z2 Force users have issues using their "unlocked" phones on compatible carriers. For instance, I have an unlocked Sprint Version of the phone, yet cannot use it on the Verizon network (even though both phones have compatible hardware). So there must be a glitch or Carrier lock in the phone's "Software Channel" preventing people from using their device on other networks (aka: have their phone unlocked).
Did using Lineage OS allow you to use your phone with whatever carrier (SIM change) without any modification besides the OS?
Please let me know if I need to clarify any further. Thank you!
Get Verizon Network to work on your Sprint Moto Z2 Force!
Follow these steps!
https://forum.xda-developers.com/z2-force/how-to/free-sprint-moto-z2-force-carrier-t3843824
JTC Intl said:
Sorry, I need to clarify. Alot of Moto Z2 Force users have issues using their "unlocked" phones on compatible carriers. For instance, I have an unlocked Sprint Version of the phone, yet cannot use it on the Verizon network (even though both phones have compatible hardware). So there must be a glitch or Carrier lock in the phone's "Software Channel" preventing people from using their device on other networks (aka: have their phone unlocked).
Did using Lineage OS allow you to use your phone with whatever carrier (SIM change) without any modification besides the OS?
Please let me know if I need to clarify any further. Thank you!
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Click to collapse
Sorry. I did not use my phone on any other carrier.. But I believe this phone you can use on T-Mobile, Cricket or even AT&T.. Providing it is also GSM compatible.. A buddy of mine recently left Sprint, and has a Iphone 7 and he went to Cricket.. Best move he every made.. And not that the GSM is unlocked he can talk, and do internet without issues. I hope this helps. I also now have a LG G7 ThinQ as I was having issues with LTE and Call issues, and Sprint sent me that, and I sent then back my Moto Z2 Force.
JTC Intl said:
Sorry, I need to clarify. Alot of Moto Z2 Force users have issues using their "unlocked" phones on compatible carriers. For instance, I have an unlocked Sprint Version of the phone, yet cannot use it on the Verizon network (even though both phones have compatible hardware). So there must be a glitch or Carrier lock in the phone's "Software Channel" preventing people from using their device on other networks (aka: have their phone unlocked).
Did using Lineage OS allow you to use your phone with whatever carrier (SIM change) without any modification besides the OS?
Please let me know if I need to clarify any further. Thank you!
Click to expand...
Click to collapse
Verizon is the only carrier you can't use. Verizon is a CDMA carrier. They must have your IMEI in their database to get calls, sms, MMS, etc. AT&T works, T-Mobile works... They are GSM so as long as the phone can connect to the towers, they don't care really.
Uzephi said:
Verizon is the only carrier you can't use. Verizon is a CDMA carrier. They must have your IMEI in their database to get calls, sms, MMS, etc. AT&T works, T-Mobile works... They are GSM so as long as the phone can connect to the towers, they don't care really.
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Click to collapse
Verizon is ALSO GSM and 4G LTE...and switching over to 5G. Strange thing is, when we initially got the Sprint phone and put in the Verizon SIM card, the phone actually recognized the Verizon SIM and all data, network, and calling WERE working, without having any dialog with Verizon (ALSO: without the phone's IMEI number on Verizon's database). It wasn't until the phone was updated to a more current Oreo Operating System that the SIM card wasn't recognized. Leading me to understand/believe that THERE DOES EXIST a ROM that allows a Sprint Moto Z2 Force to work on the Verizon network...just a matter of finding which one.
Also, when we installed Lineage OS onto the Sprint Moto Z2 Force, the Network options actually ALLOWED us to put in Access Point Name (APN) fields, but prevented us from saving them, saying user access denied (Rooting the phone may allow access to these settings?).
Also, once Lineage OS was installed, the Network could be taken off from, "Actively Connect" to a network and re-directed to a Carrier specific Network...Verizon being one of them, yet when doing so, we received an error message, "SIM card prevented linkage"....This we are assuming IS an issue with the IMEI (???), yet the IMEI # is different than the SIM #.
We currently are trying to work with Verizon Wireless to alter their, "Bring Your Own Device" settings to see if they WILL ALLOW a compatible hardware phone to be added to their platform by adding the IMEI to their database...
Still trouble shooting and fingers still crossed...
UPDATE:
Verizon working on Sprint Version Moto Z2 Force via Oreo OCXS27.109-48-3 (NOT listed in Motorola mirrors lolinet firmware page). We suggest doing an install of an older version of Oreo (i.e., OCX27.109-48 from 3/2018), then a "Motorola System Update" will pop-up suggesting you to update to version Oreo OCXS27.109-48-3...once install has completed, pop in your Verizon SIM card and voila! Network connection, data service, hotspot, & voice calling all working!
Now the key is to NOT do any future updates and disable the app "System Update" and force stop "Motorola Update Services" (if rooted, disable it!).
We're still working on what Sprint Applications can/need to get disabled, as notifications for "Mobile ID and "Mobile Installer" are still on the pull down notification screen. (Rooting most likely required for these).