I updated to the latest firmware version to be able to use Insert Coin 5.0.1. The problem is that after doing that, my phone is only showing the HTC logo and the white screen.
If I plugged it into the PC it recognizes the phone and when I boot it even plays the music, it is like it is working but I can only see the HTC white screen with the logo.
I have tried to install a custom recovery, trried to get back to stock but the problem is that I didn't have USB debugging enabled so ADB will never recognize the phone.
Is there any way to bring the phone back or did I just turned into an expensive paperweight?
Edit 1: My sister in law just called me and I was able to accept the call. At least that shows the phone is working, is just the stupid logo screen won't go away.
Edit 2: i went back to the previous firmware version, but the same issue remains. I don't know what else to do, any ideas please help!
I guess it doesn't matter anymore. I ended up buying a new M8 on Amazon...
However, if someone knows how to fix my problem, I would really love it to at least sell the one that went bad.
pinktheater said:
I guess it doesn't matter anymore. I ended up buying a new M8 on Amazon...
However, if someone knows how to fix my problem, I would really love it to at least sell the one that went bad.
Click to expand...
Click to collapse
what model is your phone ? you can RUU back to factory settings. all you need is the MID / CID and Software version (.401 / .521 / .502 /.1540 ...etc)
theirs also a bunch of stock nandroid backups here >> http://forum.xda-developers.com/showthread.php?t=2701376
Related
Hello Everyone,
I have HTC SPRINT TOUCH PRO 2 PHONE.
I was updating the RADIO version on my phone and after it installed the device went to REBOOT and it never opened again and it doesn't goto the boot loader. The only reaction that the phone does is when i put it to charge the red light turn on.
I have tried hard/soft Reset, and nothing have worked.
PLEASE, DOES ANYONE CAN EXPLAIN WHAT HAPPENED ?? OR What can I do ??
Thank you for your answer in advance.
could be a battery issue, seems like its not holding a charge. Go to a store and try a new battery?
Sorry, but it sounds like you bricked your device. I'm guessing you flashed a radio not made for your device, like a GSM radio. If you can't access the bootloader, then I'd say you probably need to get your device replaced under warranty (by going to the store you bought it from and playing dumb about why it won't work so they'll replace it) or send it to HTC and pay to get it replaced.
try to reflash back to the stock rom...download and use the sprint exe on this page to do so...http://forum.ppcgeeks.com/showthread.php?t=91940
ive had this happen and this was the only way to get it working again
Thank you everyone for trying to help, I will try to reflash the stock ROM and hopefully it works otherwise I will send it to HTC since i dont have warranty.
Hey guys my verizon g4 is stuck in bootloop and im not rooted, i cant get the past the lg boot screen, it stays on their for around 20 seconds goes black and back to lg screen.
I can get into recovery but none of the options do anything ive tried safe mode, usb debug mode i even tried factory reset they all just go back to the lg screen.
I was just watching a video on facebook when it froze restarted and now im stuck, ive been restarting it all day and i was able to get it to boot up twice but it froze again within seconds any help is appreciated
it might be the defective motherboard issue that people are having. you could try reflashing the system, but if that doesn't work you probably need a new motherboard/phone
Not an answer, but an experience.
I have an HTC ONE M8, VZW. I s-offed it and rooted it right when I got it. I began adding some of my google apps and it did what your G4 is doing, stuck on VZW screen.
Since I was s-off I was able to get a recovery in and ready. I was able to get a custom rom onto the phones external sd. I flashed it with the recovery and the flash took, no more vzw screen lock up.
Your experience makes me wonder what VZW is doing to force bootloops on unlocked or rooted phones with their retail products. Paranoid maybe, but I can see VZW deliberately adding code to stick it to rooted users.....................................I say this still knowing that many have rooted the current run of devices without issues...........................
luck
i read about the problems with the motherboard going bad, im assuming thats what happened to mine. Lg sent me a replacement under warranty
Update!
i called verizon they sending me a replacement. just to let you know i flashed 13B KDZ but the bootloop was still there i let my phone on and finally turned on quickly i did a factory reset and booted up normal and its working again. still im gonna send it back. just sharing my experience maybe for other people might work too.
killa408shark said:
Update!
i called verizon they sending me a replacement. just to let you know i flashed 13B KDZ but the bootloop was still there i let my phone on and finally turned on quickly i did a factory reset and booted up normal and its working again. still im gonna send it back. just sharing my experience maybe for other people might work too.
Click to expand...
Click to collapse
What is the 13B KDZ and how did you flash it? Im having same exact issue.
My G4 tanked over the weekend. I was browsing news and the phone locked up, then it shut off and turned back on. It just bootloops now. If I stick it in the freeze for a few minutes, sometimes it will boot to the OS where it starts to optimize the apps. It will get through about 20 before it shuts off and starts the bootloop process again. I haven't even been able to get the download mode to stay on, and when it does enter download mode, it is not detected by the computer. I think my problem is the motherboard. I'm just hoping that they aren't able to figure out I had it rooted!
I'm still waiting to hear back from Verizon about a replacement.
Does anyone have any ideas on how I can flash a stock rom back on this thing to try to save my tail? I am betting not since the phone won't stay on long enough to even flash the rom.
b3y0ndd34th said:
My G4 tanked over the weekend. I was browsing news and the phone locked up, then it shut off and turned back on. It just bootloops now. If I stick it in the freeze for a few minutes, sometimes it will boot to the OS where it starts to optimize the apps. It will get through about 20 before it shuts off and starts the bootloop process again. I haven't even been able to get the download mode to stay on, and when it does enter download mode, it is not detected by the computer. I think my problem is the motherboard. I'm just hoping that they aren't able to figure out I had it rooted!
I'm still waiting to hear back from Verizon about a replacement.
Does anyone have any ideas on how I can flash a stock rom back on this thing to try to save my tail? I am betting not since the phone won't stay on long enough to even flash the rom.
Click to expand...
Click to collapse
+
My phone was rooted and got into the bootloop also and I sent it in as is and nothing happened. So I think it would be fine to send it without the stock rom.
mainlygreen said:
+
My phone was rooted and got into the bootloop also and I sent it in as is and nothing happened. So I think it would be fine to send it without the stock rom.
Click to expand...
Click to collapse
Thank you for this information, this makes me feel a little better!
The replacement is already in the mail!
same issue of mine I was out then it cut off & wouldn't come back on but now it charges up & makes it to the boot screen
b3y0ndd34th said:
Thank you for this information, this makes me feel a little better!
The replacement is already in the mail!
Click to expand...
Click to collapse
did you send the faulty unit first or they are sending it on your complaint. I am outside US and my G4 got bootloop issue n i was wondering how to get the replacement through somebody as i wont be coming for another year.
thanks
bhuvesh89 said:
did you send the faulty unit first or they are sending it on your complaint. I am outside US and my G4 got bootloop issue n i was wondering how to get the replacement through somebody as i wont be coming for another year.
thanks
Click to expand...
Click to collapse
They mailed me a new one, no battery, no back. I put my battery, sim card, sd card, and back on the new phone, fired it up. Rolled it back, rooted it, then I mailed the old one back.
Personally, I love this phone, but I think I will be getting a nexus next.
Good evening everyone,
I come to you guys with a very particular problem. The LG G4 in question is an H815T (Asian variant). Let me clarify right now, it was not bootlooping. This one was getting STUCK at the LG logo, it didn't restart to it multiple times, it just got stuck there one day after turning off by itself. It did go into the download mode, though.
It went into the first part of the recovery, but when you selected that you wanted to factory reset, it got stuck there. The only way to get it out of the logo or the stuck recovery was taking the battery out. Interestingly enough, the phone DID charge at the stuck logo, albeit not so much due to the screen being constantly on at full brightness.
An even more interesting fact... I managed to fix it! I flashed the KDZ corresponding to the latest LP for the H815T, after the process was done, it did bootloop. I found the YouTube video about flashing a certain file to deactivate most of the cores and said "what the hell have I got to lose?"
Flashed the KDZ and.... VOILA! It showed the Recovery Android doing its job at Format Resetting !
Something even crazier... The phone booted into AndroidLP, I was worried about the cores thing, but the phone seemed to work at full speed... I was surprised to run HWmonitor and notice that all of the cores were active. The phone was fully working!!! Or so I thought... Now I have TWO problems:
I cannot update to MM. If I try to update from the phone itself (because it does say there's a new version available) I go back to being stuck at the LG logo.
When I make a call the screen goes off... nothing I do will turn it on, and if the other person does not hang up, the phone will remain locked. However, if I plug in a headset everything works normally.
Is there anything I can do about these two problems? Please, leave your comments and questions, I think this phone is pretty weird and I found nothing else like it on YouTube or here on XDA.
Take care :good:!
Idk for the call but for the mm you could try using something like lg mobile update tool... Something like that.
Be warned cuz i dont know if it will bootloop.
PhillipDSX said:
Good evening everyone,
I come to you guys with a very particular problem. The LG G4 in question is an H815T (Asian variant). Let me clarify right now, it was not bootlooping. This one was getting STUCK at the LG logo, it didn't restart to it multiple times, it just got stuck there one day after turning off by itself. It did go into the download mode, though.
It went into the first part of the recovery, but when you selected that you wanted to factory reset, it got stuck there. The only way to get it out of the logo or the stuck recovery was taking the battery out. Interestingly enough, the phone DID charge at the stuck logo, albeit not so much due to the screen being constantly on at full brightness.
An even more interesting fact... I managed to fix it! I flashed the KDZ corresponding to the latest LP for the H815T, after the process was done, it did bootloop. I found the YouTube video about flashing a certain file to deactivate most of the cores and said "what the hell have I got to lose?"
Flashed the KDZ and.... VOILA! It showed the Recovery Android doing its job at Format Resetting !
Something even crazier... The phone booted into AndroidLP, I was worried about the cores thing, but the phone seemed to work at full speed... I was surprised to run HWmonitor and notice that all of the cores were active. The phone was fully working!!! Or so I thought... Now I have TWO problems:
I cannot update to MM. If I try to update from the phone itself (because it does say there's a new version available) I go back to being stuck at the LG logo.
When I make a call the screen goes off... nothing I do will turn it on, and if the other person does not hang up, the phone will remain locked. However, if I plug in a headset everything works normally.
Is there anything I can do about these two problems? Please, leave your comments and questions, I think this phone is pretty weird and I found nothing else like it on YouTube or here on XDA.
Take care :good:!
Click to expand...
Click to collapse
U already had flashed a firmware so check for sensors use an app called phone doctor plus download from playstore run its all sensors test see if it shows error and also is ur phone refutbished did u bought the phone new or used... U can also take it lg service center see what they have to say avout it
PhillipDSX said:
Good evening everyone,
I come to you guys with a very particular problem. The LG G4 in question is an H815T (Asian variant). Let me clarify right now, it was not bootlooping. This one was getting STUCK at the LG logo, it didn't restart to it multiple times, it just got stuck there one day after turning off by itself. It did go into the download mode, though.
It went into the first part of the recovery, but when you selected that you wanted to factory reset, it got stuck there. The only way to get it out of the logo or the stuck recovery was taking the battery out. Interestingly enough, the phone DID charge at the stuck logo, albeit not so much due to the screen being constantly on at full brightness.
An even more interesting fact... I managed to fix it! I flashed the KDZ corresponding to the latest LP for the H815T, after the process was done, it did bootloop. I found the YouTube video about flashing a certain file to deactivate most of the cores and said "what the hell have I got to lose?"
Flashed the KDZ and.... VOILA! It showed the Recovery Android doing its job at Format Resetting !
Something even crazier... The phone booted into AndroidLP, I was worried about the cores thing, but the phone seemed to work at full speed... I was surprised to run HWmonitor and notice that all of the cores were active. The phone was fully working!!! Or so I thought... Now I have TWO problems:
I cannot update to MM. If I try to update from the phone itself (because it does say there's a new version available) I go back to being stuck at the LG logo.
When I make a call the screen goes off... nothing I do will turn it on, and if the other person does not hang up, the phone will remain locked. However, if I plug in a headset everything works normally.
Is there anything I can do about these two problems? Please, leave your comments and questions, I think this phone is pretty weird and I found nothing else like it on YouTube or here on XDA.
Take care :good:!
Click to expand...
Click to collapse
I also got the same problem! How do you managed to flash KDZ when the phone is stuck at LG logo?
jinderation said:
U already had flashed a firmware so check for sensors use an app called phone doctor plus download from playstore run its all sensors test see if it shows error and also is ur phone refutbished did u bought the phone new or used... U can also take it lg service center see what they have to say avout it
Click to expand...
Click to collapse
Got it! The sensors thing was definitely it for the screen problem. I also read this is very common with many screen protectors in 5.1.
Do you have any ideas regarding the issue updating to MM?
willy792003 said:
I also got the same problem! How do you managed to flash KDZ when the phone is stuck at LG logo?
Click to expand...
Click to collapse
All good, Willy! Even is you're stuck at the LG logo, take your battery out, or it back in BUT DON'T TURN IT ON... Instead, try to access DOWNLOAD MODE. If you're able to do it, you can flash any KDZ you want, but be careful.
Sent from my GT-N8010 using Tapatalk
Yes ur right using a heavy screen protector will block all the sensors so ya try removing it... No issues in MM u can try OTA through wifi
PhillipDSX said:
Got it! The sensors thing was definitely it for the screen problem. I also read this is very common with many screen protectors in 5.1.
Do you have any ideas regarding the issue updating to MM?
All good, Willy! Even is you're stuck at the LG logo, take your battery out, or it back in BUT DON'T TURN IT ON... Instead, try to access DOWNLOAD MODE. If you're able to do it, you can flash any KDZ you want, but be careful.
Sent from my GT-N8010 using Tapatalk
Click to expand...
Click to collapse
your screen protector had the sensors covered . you need one with the cut out in the speaker and sensors..
Hi XDA! Need some help if anyone can offer ideas. This morning while having my morning joe my HTC 10 capacitive keys stopped working. So I did the obvious thing and attempted to restart the device, after which it ended up in a bootloop. It'll go to the HTC splash screen, scree will go dark and it reboots. Rinse, repeat.
I have tried to go into download mode by pressing volume down and it won't boot to that screen either. The download mode 'HTC' logo comes up and again it reboots back to the standard splash screen after a minute.
The most I can do it get into bootloader mode. And from there I can not get into recovery or download mode in order to try an RUU. I have it plugged into the charger right now and there is no charger light. I tried to run RUU.exe from the PC and it says the device is less than 30% battery so it can't continue the RUU.
The phone is S-OFF and bootloader unlocked however I was running the stock US unlocked software - no root, no other modifications.
Any ideas fellow XDA'ers? I'm afraid I have a bricked device, which is strange since I didn't do anything unusual with it, other than s-off and bootloader unlock, change the CID and MID, in order to convert the t-mobile device into the unlocked US version.
Any suggestions much appreciated!
Did you ever figure out how to fix your phone, @Acheman. I'm having the same exact issue and i'm not sure i'll ever get my phone working again.
CPUser20 said:
Did you ever figure out how to fix your phone, @Acheman. I'm having the same exact issue and i'm not sure i'll ever get my phone working again.
Click to expand...
Click to collapse
Sorry! I was never able to fix it. Unfortunately I bought it second hand so I didn't bother trying to contact HTC directly. I ended up selling the phone as is on swappa boneyard. Saw some other threads floating around with a few other users experiencing the same thing. No one mentioned getting it fixed.
Best of luck, it's a shame some people are experiencing this strange issue.
I was referred here by a member of anriod central. here is the thread I had at android central
**forums.androidcentral.com/htc-10/766030-htc-10-keeps-restarting-please-help.html#post5664874**
ok so I been with htc since the m7, m8, m9, now the ten. I bought it brand new in may. back in august the phone battery ran out and I tried to restart it and it never loaded again; it goes to the htc logo then restarts by itself. when I go into the bootload menu it says "official software s-locked" . I tried to do a wipe or factory reset it wont tho. I can not get into the phone at all. its just restarts over and over. I called htc I tried to do htc dev it didn't work. im really getting frustrated with it. im thinking of beating my anger out on the phone. the phone has a small crack on the screen., so when I called htc they said they'll fix the software along with any physical damage but id have to pay out of my pocket.. is ther any other way of rebooting this phone? I tried to download htc sync manager but my computer will not reconigize my htc because I cant not get it to boot up.
I did not buy the phone from htc. I got it off craigslist but it was brand new in the box never opened. so I don't have the uh oh protection which is stupid..
has someone had this problem and resolved it ? please help thank you
.
ilovemyhtc10 said:
I was referred here by a member of anriod central. here is the thread I had at android central
**forums.androidcentral.com/htc-10/766030-htc-10-keeps-restarting-please-help.html#post5664874**
ok so I been with htc since the m7, m8, m9, now the ten. I bought it brand new in may. back in august the phone battery ran out and I tried to restart it and it never loaded again; it goes to the htc logo then restarts by itself. when I go into the bootload menu it says "official software s-locked" . I tried to do a wipe or factory reset it wont tho. I can not get into the phone at all. its just restarts over and over. I called htc I tried to do htc dev it didn't work. im really getting frustrated with it. im thinking of beating my anger out on the phone. the phone has a small crack on the screen., so when I called htc they said they'll fix the software along with any physical damage but id have to pay out of my pocket.. is ther any other way of rebooting this phone? I tried to download htc sync manager but my computer will not reconigize my htc because I cant not get it to boot up.
I did not buy the phone from htc. I got it off craigslist but it was brand new in the box never opened. so I don't have the uh oh protection which is stupid..
has someone had this problem and resolved it ? please help thank you
.
Click to expand...
Click to collapse
Might be able to get into download mode? Keep holding power + volume down to start the phone.
Edit: Seems from your post that you can. What OS version does it state in download mode? You can try running an RUU for your version.
Tarima said:
Might be able to get into download mode? Keep holding power + volume down to start the phone.
Edit: Seems from your post that you can. What OS version does it state in download mode? You can try running an RUU for your version.
Click to expand...
Click to collapse
I can get into download mode for about 30 seconds then it restarts its self .. it will go to recovery mode tho..
im not sure what os version it states in download mode??
I think I tried ruu but I don't think it work?
sorry im really not a good with cell phones.. thanks