I have an AT&T Note 3 SM-N900A. I Installed X-Note Rom on it a while ago, but I recently have been having problems charging the phone and was going to take it to an AT&T Device Support Center to fix it. I tried to install the stock firmware N900AUCBMI9 using Mobile Odin, only to see the a boot up screen that says "System Software not authorized by AT&T has been found on your phone . Please turn off your phone and go to the nearest AT&T store for help." I tried to get the phone to connect to Odin on my Windows PC, but the computer will only say USB Device not recognized, and it won't show up in Odin at all. The weird thing is that it says USB device not recognized even while the Note 3 is off. The phone also stays on while in Download Mode when connected to USB with no battery.
I was wondering if there's anything I can do to at least ensure that the people at AT&T can't power up the phone and see this message. I should have just left it on the custom rom, this looks way worse. I'd rather have a hard brick at this point, at least they wouldn't be able to see it was rooted and flashed. I really screwed this up, if I knew I'd be having issues I would have never rooted it. Any help would be extremely appreciated. Thanks for your time.
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Hi all, having a problem with my new Epic 4g Touch.
I rooted it, then after having some other problems, tried to flash back to stock via Odin. Not sure if I did something wrong, but in the middle of the flash, Odin had an error. Now the phone won't boot.. it goes straight to the [phone]....[!]....[computer] screen with the text "Firmware upgrade encountered." It goes to the same screen when I try to boot into recovery. It also goes to this screen when the phone is off and I plug it in (ie, there is no battery charging screen).
I can get into download mode, but I can't get my computer to recognize that the phone is plugged in. I have tried multiple computers, different USB ports, different cables, re-installing drivers on the computer, but no matter what I try, the computer never makes any indication that the phone is plugged in. Kies won't see it, Odin won't see it, nothing in device manager, no alert sound when plugging/unplugging, nothing.
I am afraid I have a soft brick on my hands and I might have to take it back to the Sprint store or send it to Samsung (used a USB jig to reset bin count to 0). Anyone have any idea how to get the computer to see it again so I can just try flashing it again?
SAME PROBLEM, PLEASE HELP, PLEASE. If you fixed yours tell me how.
Anyone come up with successful suggestions to this issue? I think I'm now in the same boat after going back to stock. I can't get any computer/cable combination so see the device, which keeps me from using Odin to fix it. Thanks!
I've gotten in that mode before. It does it whenever the phone has been opened in the special mode for updating (which is done by ODIN during the flash process and is a step beyond ODIN D/L mode), but that mode is not closed down properly. It'll do that even if you flash an unused partition like recovery.bin, so it has no bearing on whether your ROM is actually bricked or not. It is just the default behavior when the special flash mode wasn't close down properly.
USB jig restored functionality.
That is assuming you weren't flashing a GSM ROM by mistake.
Maybe because this rom is a much newer one, Kies isn't recognizing my device, idk
This is a summary of what I used and did, The android installed on my phone is the 4.0.3 version i found online. The video link at the bottom is a video of someone with the same rom. ALSO I HAVE TRIED USING MY SISTER'S GALAXY S2 PHONE AND GOT IT INTO ODIN MODE (her phone has never been rooted) TO SEE IF HER PHONE IS RECOGNIZED AND IT WAS. My phone isn't. So there is nothing wrong with the connection, it's something in my phone causing it not to get recognized
I actually installed this rom onto my samsung galaxy s2, the problem is I can't unroot it. Once I installed it, I am able to get into download/odin mode on my phone but my computer just simply won't recognize my phone at all, i tried two different computers with all the drivers installed. I think my phone is bricked. The phone I used to install it is the Samsung Galaxy SII Epic 4g Touch. Because the version I installed was meant for the i9100 european model, when in Odin Mode it says:
Product Name: GT-i9100
Custom Binary Download: Yes (2 counts)
Current Binary: Custom
I had no problem connecting the phone to the computer when I installed the rom for this. Now It just won't connect. I am trying to install the Stock-EG30 to return my phone to the original factory settings but I'm just stuck. I tried different usb slots and different usb cables. Have you ever encountered a similar problem? Anything can help. I feel like my phone has just become a paperweight.
None of my 3 computers are recognizing my phone in odin mode
i installed this a icecream sandwich testing stage update and i want out, but i cant. tried uninstalling and reinstalling samaung kies, its saying i have it installed already but I still installed it, I dont think its the driver problem because my sister has the same phone and she has never rooted it and when in odin mode, her phone was easily recognized. Right now when i go to about phone in its new format, it is no longer a sph i710 phone (sprint model) apparently, here are the details:
Model Number
GT-i9100
Android version
4.0.1
Baseband Version
Unknown
Kernal Version
3.0.9i9100xxkp1-cl16459
[email protected] #3
Build number
GT-i9100-eng 4.0.1 ITL41D 595 test-keys
Any help please?
the bottom line is i need to get my computer to recognize my device and it just wont. ive tried everything i could research and think of
There is no 4.0.3 Android for the E4GT (Sprint CDMA version)
There was someone else who flashed a european ROM, username nursemm or something like that. They tried a couple of things including installing the european GSM drivers, and it didn't get recognized. She ended up swapping the phone IIRC.
You already realize the issue. If you can get the phone's USB interface to be recgonized by your PC, then you can most likely get it fixed. If you can't then you probably want to get it replaced.
This is what I would do. Connect the phone to a different PC. If you get some USB ding noises, regardless of whether it is recognized ultimately by the PC, then there is some hope. If not, you might need to get it replaced.
If you do figure out a way to get it recognized, please do post an update. You aren't the first to flash a european ROM and get into this mode where USB isn't recognized, so it would help others.
how am i going to swap the phone? With sprint you mean? Wouldn't the warranty be void since i rooted it? Also, is there any program that can read android version 4.0.3 or will there be one coming out?
you could always use a usb jig, or dongle whatever you want to call it, it will put your device into download mode so you can odin away i bought one off ebay for like 2$
Did the same thing... if you find answer that lets the odin pick up or a fix, please email [email protected] or facebook.com/chapman711 thanks
you installed a rom meant for different hardware. the reason odin isnt picking it up is because its bricked. best option is to file insurance claim to get another one, hopefully you got insurance.
even if there is a way to unbrick it... its going to be a hassle and a half to res it.
if your screen comes on with the exclamation point search around for ways around that so you can file a claim. good luck man
if your phone boots to download mode try other drivers/software on pc for the european model
The same thing happened to me. I looked around for a solution but was unable to find one. I ended up just going through the sprint insurance and reported my phone lost and paid $100 for a new one.
I hope you all learn to read the next time around.
Rule number one. Don't flash a Rom that isn't built for your phone
DataHawg said:
Rule number one. Don't flash a Rom that isn't built for your phone
Click to expand...
Click to collapse
i think rule 1 should be to make sure you have insurance on phone first lol
I just wanted to share what happened before it was bricked so others could possibly avoid it (and because I didn't think I could brick a Nexus...).
Yesterday my USB connection began failing intermittently. It would charge, but the computer would not always recognize the device. On Windows 7, I got an error message saying that the device had malfunctioned and that I should try reconnecting it. On OSX, Android File Transfer could not find my device. Unplugging and plugging back in got the computer to recognize it about 20% of the time.
I went back to stock using fastboot, but I had to battle with it for several hours because of how unreliable my USB connection was. On stock I still had the problem, but I wondered if I had just gotten unlucky during flashing since I had so many failed attempts. Then I decided I would try again with Odin since it just takes one flash to go back to stock. Unfortunately, my USB connection failed again during the Odin flash. I pulled the battery (this could be the true problem but I couldn't get the flash process to start over otherwise) and at this point my phone was bricked. The screen showed an image with a phone and a computer with an exclamation point between them. I couldn't get to my bootloader and couldn't try any other fixes because my computer would no longer recognize my phone at all.
Long story short, if your phone's USB connection begins to malfunction then don't use Odin.
Sorry to hear that. This is something I learned (second hand, thank god) when I had my Galaxy S1. Odin can simultaneously be the best and worst tool you use.
Sent from my Galaxy Nexus
ericaraj said:
I just wanted to share what happened before it was bricked so others could possibly avoid it (and because I didn't think I could brick a Nexus...).
Yesterday my USB connection began failing intermittently. It would charge, but the computer would not always recognize the device. On Windows 7, I got an error message saying that the device had malfunctioned and that I should try reconnecting it. On OSX, Android File Transfer could not find my device. Unplugging and plugging back in got the computer to recognize it about 20% of the time.
I went back to stock using fastboot, but I had to battle with it for several hours because of how unreliable my USB connection was. On stock I still had the problem, but I wondered if I had just gotten unlucky during flashing since I had so many failed attempts. Then I decided I would try again with Odin since it just takes one flash to go back to stock. Unfortunately, my USB connection failed again during the Odin flash. I pulled the battery (this could be the true problem but I couldn't get the flash process to start over otherwise) and at this point my phone was bricked. The screen showed an image with a phone and a computer with an exclamation point between them. I couldn't get to my bootloader and couldn't try any other fixes because my computer would no longer recognize my phone at all.
Long story short, if your phone's USB connection begins to malfunction then don't use Odin.
Click to expand...
Click to collapse
There is a chance it's not totally bricked, that happened to me on an other samsung device while i was flashing with odin. U pulled the battery too early.i also had that black screen with the yellow pc and exclamation mark, try another usb port in ur pc and try to flash again with odin, if not, take the battery out and keep it out for a while (i don't know, 30min for example) then try odin again... u should be able to enter download mode somehow despite the screen u got now.
Sent from my Galaxy Nexus using xda premium
ericaraj said:
I just wanted to share what happened before it was bricked so others could possibly avoid it (and because I didn't think I could brick a Nexus...).
Yesterday my USB connection began failing intermittently. It would charge, but the computer would not always recognize the device. On Windows 7, I got an error message saying that the device had malfunctioned and that I should try reconnecting it. On OSX, Android File Transfer could not find my device. Unplugging and plugging back in got the computer to recognize it about 20% of the time.
I went back to stock using fastboot, but I had to battle with it for several hours because of how unreliable my USB connection was. On stock I still had the problem, but I wondered if I had just gotten unlucky during flashing since I had so many failed attempts. Then I decided I would try again with Odin since it just takes one flash to go back to stock. Unfortunately, my USB connection failed again during the Odin flash. I pulled the battery (this could be the true problem but I couldn't get the flash process to start over otherwise) and at this point my phone was bricked. The screen showed an image with a phone and a computer with an exclamation point between them. I couldn't get to my bootloader and couldn't try any other fixes because my computer would no longer recognize my phone at all.
Long story short, if your phone's USB connection begins to malfunction then don't use Odin.
Click to expand...
Click to collapse
Your phone is not bricked. This happened to me on my Vibrant countless times. Not it's basically trial and error to get it to show up on Odin, but use a reliable USB connection, like another port on your PC or something. Trust me, you're fine. I was ****ting myself when this happened for the first time, but it's just like download mode, you can still restore to stock.
rayiskon said:
There is a chance it's not totally bricked, that happened to me on an other samsung device while i was flashing with odin. U pulled the battery too early.i also had that black screen with the yellow pc and exclamation mark, try another usb port in ur pc and try to flash again with odin, if not, take the battery out and keep it out for a while (i don't know, 30min for example) then try odin again... u should be able to enter download mode somehow despite the screen u got now.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Even if he can't enter download mode, if Odin recognizes the phone while the screen with the exclamation mark is up, he'll be fine.
iCaptivate said:
Your phone is not bricked. This happened to me on my Vibrant countless times. Not it's basically trial and error to get it to show up on Odin, but use a reliable USB connection, like another port on your PC or something. Trust me, you're fine. I was ****ting myself when this happened for the first time, but it's just like download mode, you can still restore to stock.
Even if he can't enter download mode, if Odin recognizes the phone while the screen with the exclamation mark is up, he'll be fine.
Click to expand...
Click to collapse
I had a feeling that it wasn't truly bricked, but since my phone's USB driver (or whatever aspect of USB data transfer) was malfunctioning I couldn't do anything about it. I think of it this way: if in that state my phone had a 5% chance of being recognized by Odin, and if my phone already had less than a 20% chance of being recognized before the soft-brick, then I had a 1% chance or less that it would even show up in Odin and even lower odds at a successful flash. Regardless, Verizon agreed to send me a warranty replacement.
iCaptivate said:
Your phone is not bricked. This happened to me on my Vibrant countless times. Not it's basically trial and error to get it to show up on Odin, but use a reliable USB connection, like another port on your PC or something. Trust me, you're fine. I was ****ting myself when this happened for the first time, but it's just like download mode, you can still restore to stock.
Even if he can't enter download mode, if Odin recognizes the phone while the screen with the exclamation mark is up, he'll be fine.
Click to expand...
Click to collapse
Same here with the vibrant. IIRC there was a special way to get your phone to recognize Odin when it happened. Something like plugging in the phone to the computer and then pulling the battery. Odin even worked when I borked a flash and the screen wouldn't even turn on. I would think the nexus could be brought back similarly.
But if the USB port is on the fritz I'm not sure I would want to bring it back.
As far as I'm concerned Odin is the worst thing you can hook up to your devce. No single program has bricked more devices than Odin.
______________
Just Flash It !!!
on my old SGS1 there was chance get back bricked device by method called "JIG"..(its hardware way get back download mode) but i dont study it more...
I don't think its bricked, I once restore my phone from a black screen that Odin still recognized as download mode. The drivers can get iffy, do you have a third comp that you can install fresh drivers on. Also is your USB jack on the Nexus loose? Sometimes it really is due to your PC's USB connection. I also had issues with cheap blackberry cables and had to use higher quality ones.
Did you try going into download mode by connecting it to the PC while with battery removed and hold (whatever buttons to boot it into download mode), then insert the batteries. Or try entering using a jig.
Also a bit lazy of me (on phone), but can someone point me to where to get Odin images for the Nexus?
try to use another cable to connect ur phone to pc
just flash stock via odin, it's not bricked.
My s2 sometimes has that problem when i flash stock
eksasol said:
I don't think its bricked, I once restore my phone from a black screen that Odin still recognized as download mode. The drivers can get iffy, do you have a third comp that you can install fresh drivers on. Also is your USB jack on the Nexus loose? Sometimes it really is due to your PC's USB connection. I also had issues with cheap blackberry cables and had to use higher quality ones.
Did you try going into download mode by connecting it to the PC while with battery removed and hold (whatever buttons to boot it into download mode), then insert the batteries. Or try entering using a jig.
Also a bit lazy of me (on phone), but can someone point me to where to get Odin images for the Nexus?
Click to expand...
Click to collapse
I appreciate the advice but I no longer have that phone. My replacement should come today.
With regards to the drivers, I was referring to the drivers on the phone not on the computer. I honestly don't know if there are USB drivers on the phone (I would think there are) or even if those drivers were causing the malfunction.
The first thing I'm doing this afternoon is plugging my replacement phone into my computer. If the new one doesn't work right then I'll have to make a trip to the Apple store because the problem will almost certainly be my laptop. I'll also owe a big apology to Verizon.
So my GS3 is about a year old and the charging port gave out while trying to return to a stock touchwiz rom (4.3 to be exact). So i got worried and went to a local phone shop where they fix phones and told them to replace my charging port. As asked they did replace the port with a new one and it works for charging, but it doesn't fully connect to my laptop. I've tried replacing the drivers at least 10 times, I tried going into download mode to see if odin would detect it and as thought it did not appear in the dialog box, and I've tried over 5 different data cables including the original one that came with it, and I tried restoring to stock with Samsung kies both versions and the phone never came up either. Anyway my question was is it something they did or is my phone not going to work anymore. I'll provide some pictures with the things I've tried. Please reply quick this is starting to worry me a lot (I wasn't this worried when i fell off my atv). i forgot to add that when i connect it the phone turns on but doesn't connect to the laptop is it something i did or was it the repair
I've been rooted for several months and life was good. My charging suddenly stopped working. I'd restart the phone a couple time and it would work. Then it wouldn't work again. Went back and forth like this for a while, till finally I figured it wasn't the plug or connector (all would either work or not work, based on restarting phone, messing with battery while plugged in), but likely something more related to the software/system updates. Tried reflashing with odin to go back to stock, but can't connect. I can put my phone in download mode, but odin doesn't recognize it. I've tried every port on 2 different computers with probably 6 different cables. Tried different versions of odin. I can get the phone charging most of the time when plugged into the wall or computer, but can't be seen by odin. I've checked debugging and just did manual resets, losing all my data, but accomplishing nothing. Is there any way to go back to stock without odin? Some way to install from micro SD or something I'm not thinking of to get me connected to odin? I'm at a loss for what to do or understanding what in the world went wrong in the first place.
Additionally, I thought I'd mention the phone WILL NOT shut off either. When I power down, it restarts. I remove the battery, and as soon as I put it back in, the phone boots up again.
Based on your last paragraph, there is probably a hardware issue with the phone or micro-usb port. Load a stock rooted ROM through twrp, then unroot and bring it to a service store.
Try cleaning or blowing out the USB port. I've seen phone with lots of pocket lint packed in the USB port that exhibit the same symptoms.
Sent from my SM-N910P using Tapatalk
And the plot thickens...
Tried blowing out the port. The connection seems to still be there as I can maintain power without the battery when plugged in... just can't get any computers to recognize it as a device. Took the phone to the local sprint store to see if they could do some kind of hard reset with it. Their hardware couldn't connect either. The employee tried to do a soft reset and now my phone can't escape "recovery booting." The android logo blinks with "installing system update" under it but it doesn't boot and I can no longer get into recovery mode. I can still enter download mode, but odin still doesn't see my phone. The guys at sprint really kind of screwed me there. At least I had a functional phone before they messed with it. Is there any way to put a boot program on the sd card and boot from there? If so, any ideas where to find one? I've tried searching, but as the phone is so new, there isn't a lot of help I can find in the forums. Additionally I contacted Samsung, but they won't touch it due to knox being tripped. On my backup S3 for now.
Well I threw in the towel. Sprint is replacing it with remanufactured one. If they didn't offer to replace it, I'd have kept working on it, but case closed for now.