Develop Bugs

My G2 will shut itself off - any suggestions?

I'm looking for any ideas for the problem I'm having on my G2. I'm afraid it's a hardware problem and not much I can do about it.
I started having problems after upgrading from CM 7.1 to 7.2, but I don't think it was related to the upgrade. I started having battery draining problems, the phone took forever to get fully charged, and car mode would automatically start sometimes when plugging up or unplugging the charger. I cleaned the usb port with alcohol (with battery removed), let dry, and restarted. Now I don't have the car mode problem and the battery problem is somewhat better.
My problem now is that the phone will just die when I'm using it. Usually when I'm using the browser. I'll be scrolling on a page and the phone will just turn itself off. Like the battery died. I can turn the phone back on and it will start up, get all the way started back up, but while it is still loading the home screen widgets, it will go off again. I can repeat this several times. The only way to recover is to plug in the charger. I don't have to hit the power button again, just plugging in the charger will start up recovery mode automatically, I'll choose reboot and the phone will start normally then and stay on.
The phone never dies when I'm not using it. I'll carry it all day, making phone calls on and off, and it'll stay on with no problem. Mostly, I only have the problem when using the browser. Also had the problem while using my newsreader. Once during playing a game. But if I start up browsing the internet, it doesn't take long before it will turn itself off. A matter of a couple of minutes. I don't have the problem with reading emails with K9. Don't have a problem in downloading from the internet such as podcasts. Don't have a problem in sending text messages. Don't recall it shutting down while using the Facebook app. After putting up with this for a week, some troubleshooting and observations.
I never have this problem if the charger is plugged in. Only when it is running fully from the battery.
I've tried swapping to a different battery.
Turned down the overclocking with no difference.
I've changed to other recoveries, CM 7.2, CM 7.1, a CM 7.1 that I was running in May. No difference.
I've swapped memory cards.
I've reset battery stats.
No difference if running on wifi or just data.
Clearing caches made no difference.
So, I start thinking it must be a hardware problem, but then why does it only crop up when internet browsing. Must be power related since plugging in the charger makes it go away, but why does it not have a problem with using the phone in other ways?
Any suggestions on what I could try?

You could try to see if there is too much voltage drop when you start something power-hungry. Use a battery voltage logger and post the results. Start logging, let the phoneidle for a minute and then start browsing. Even if the phone shut off, the log should still be there after rebooting.

Thanks for the idea. I can't locate a logger that looks like it would work. It would have to capture a quick drop in voltage that is momentary. This problem happens even on a full battery and when the phone come back on (either momentarily or after a recovery reboot) the battery level is unchanged.

You might try as well an other way: first idle, then gradually step up to a more power hungry app to see when the problem actually happens. I have no other ideas...

Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.

I have the same problem with two different batteries. But I'm ready to try that too.

Battery graph
So here's a graph of my battery status. Long time to charge to 100%. Discharges pretty rapidly. Each downturn ends in the phone turning itself off. Notice that at 7:30 today, it turned itself off, I did a recovery reboot, then noticed it wasn't charging very well (green line turns to blue but doesn't increase), then I did a manual reboot and when the phone restarted, it showed the battery was at 100% charge (from about 60% before the reboot).
What do you think - hardware or software?

oVeRdOsE. said:
Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.
Click to expand...
Click to collapse
Well, I just took the cover off for awhile and tried it. Played crosswords (Shortz) for awhile with no problems. Started my newsreader (Newsrob) and it shut itself off in about 15 seconds. So, no short to the battery cover.

Same thing is happening to me. I use poweramp or the browser and the G2 just shuts off. Then I restart it and it tells me that the battery is low. Once I shut it down and reboot in recovery and wipe the battery cache it's back to it's normal battery level. I disabled data and set my phone for 2G networks only and it didn't shut off after. I'm assuming this is a wireless issue? I'm running mimicry 1.3.0 on my G2.

Had the same problem. Swapped out batteries and problem gone.
Sent from my HTC Vision using xda app-developers app

Did you swap the battery and immediately have no further problems? I tried swapping my battery already and still have the same problem.

[Q] HELP! Battery Low Notfication CRAZY!

Hello all,
I recently updated my Galaxy Nexus to Bixie's stock 4.2.2 and my phone is going nuts. First of all it's draining battery really quickly, even though I'd wiped caches and essentially done a factory reset. When I plug it in to charge it takes a minute or so before the "charge" notification kicks in. The opposite occurs when I unplug it.
But, by far the CRAZIEST thing it does is once the battery hits 15% I start getting a battery low notification/popup like mad. It essentially spams the hell out of me to the point that the phone is utterly and completely unusable. I dismiss, 2 seconds later it pops up, rinse and repeat.
Oh also, the battery usage meter where it tells you how long it's been on battery and breaks down the apps that are using how much battery. That value never changes at all.
Please help!
Of course, thanks to all those that even attempt to give an appropriate solution.

ellimistx99 said:
Hello all,
I recently updated my Galaxy Nexus to Bixie's stock 4.2.2 and my phone is going nuts. First of all it's draining battery really quickly, even though I'd wiped caches and essentially done a factory reset. When I plug it in to charge it takes a minute or so before the "charge" notification kicks in. The opposite occurs when I unplug it.
But, by far the CRAZIEST thing it does is once the battery hits 15% I start getting a battery low notification/popup like mad. It essentially spams the hell out of me to the point that the phone is utterly and completely unusable. I dismiss, 2 seconds later it pops up, rinse and repeat.
Oh also, the battery usage meter where it tells you how long it's been on battery and breaks down the apps that are using how much battery. That value never changes at all.
Please help!
Of course, thanks to all those that even attempt to give an appropriate solution.
Click to expand...
Click to collapse
Okay so I reset back to factory. Unrooted, Locked, and installed a factory image from Google. Then it forced me to updated to 4.2.2. Now the notification issue is gone, BUT the phone NEVER SLEEPS. I press the power to turn off the screen and immediately it turns back on... anyone have any ideas?

[Q] Battery, touch and power off

Hi guys,
starting from about a week ago I'm experiencing some problems with my Galaxy Grand Duos.
All has begun with the touch screen: when I try to trace the unlock sequence it seems to lose the contact with the finger so I've to try more and more times. Also with the normal use of the touch with other apps it is not working as before.
Now it's from a couple of days that the phone, with a battery charge of more than 80%, suddenly automatically power off.
When I try to turn on the phone it turns off again and again, and the battery level of charge seems to be randomly generated each time.
If I'm connected to a wifi network, after a random times of reboot it restart to work, always with battery level and touch issues.
Otherwise if it's using 3G data battery lows down to 2-3% and the phone can not stat anymore on and turns off.
Battery consumption app doesn't show anything strange: screen 29%, multimedia 18%, play services 14%, Android OS 13% and so on.
The Android version is the original 4.2.2, kernel 3.0.31-1226815. The phone has never been flashed or customized.
I'm thinking about replacing the battery, but I'm in doubt how it can be related to the touch screen issue. Can you help me?
Can I use EB-L1G6LLUCSTD battery, which is for SIII but is 2100mAh as EB535163LU?
Thank you all in advance!

tanogeno said:
Hi guys,
starting from about a week ago I'm experiencing some problems with my Galaxy Grand Duos.
All has begun with the touch screen: when I try to trace the unlock sequence it seems to lose the contact with the finger so I've to try more and more times. Also with the normal use of the touch with other apps it is not working as before.
Now it's from a couple of days that the phone, with a battery charge of more than 80%, suddenly automatically power off.
When I try to turn on the phone it turns off again and again, and the battery level of charge seems to be randomly generated each time.
If I'm connected to a wifi network, after a random times of reboot it restart to work, always with battery level and touch issues.
Otherwise if it's using 3G data battery lows down to 2-3% and the phone can not stat anymore on and turns off.
Battery consumption app doesn't show anything strange: screen 29%, multimedia 18%, play services 14%, Android OS 13% and so on.
The Android version is the original 4.2.2, kernel 3.0.31-1226815. The phone has never been flashed or customized.
I'm thinking about replacing the battery, but I'm in doubt how it can be related to the touch screen issue. Can you help me?
Can I use EB-L1G6LLUCSTD battery, which is for SIII but is 2100mAh as EB535163LU?
Thank you all in advance!
Click to expand...
Click to collapse
Touch screen issue is directly related to your battery. Take a good look at your battery to see if it's swelled. When the battery is swelled the phone tend to bend a bit because of the pressure, hence the touch sensitivity goes haywire.
Remove the back cover while the phone is turned on (don't remove battery) and see if touch issue is still there. My guess is, you have to replace your battery, If mentioned battery fit's your grand and voltage is the same, there's no doubt you can use it.

Battery Level stuck @80%?

I can not seem to clear my Issue of the battery always showing 80%.
I have reflashed back to Stock, but still the same problem.
Even when I had TWRP recovery installed it showed as 80%.
Any ideas how to fix this please?

you have infinite battery, be happy!

I wish

Fixed it by flashing Open EU H815.kdz file once again and now the battery use is showing correctly.
Edit: The problem is back again!!!!
After several hours when it seemed okay, I put the phone back on charge and Bingo.
Stuck back at 80% again, even on my other original LG Battery, and to top it all i have a stuck LED on faint green.
WTF???

I had the same problem before, how many apps do you have installed? Does it charge in safe mode? If not, does it charge to 100% when the phone is powered off?

Tried Safe Mode and the same problem persists.
The battery seems to charge fully but the OS is not showing it correctly

Hmm, in my case, it was always stuck at 74%/75% and it doesn't charge more regardless what the indicator says. What about if you powered off the phone and charge, does it actually go past 80% and to 100%? I fixed my problem as I had 739 apps installed incuding system apps so I greenified everything except for those I needed and that fixed the problem, not only am I getting more than 2 hours of battery life regardless if the screen was on or not, it's now 12 hours or so of battery life with a few hours of screen time but the charging is fixed. Before I used to also have problems installing in Google Play Store, it would actually sit there doing nothing after the download and install when it feels like it even after a hour or it can install fast.

Tried charging while turned off and still gives the same reading.
Last night I reset the phone and left the battery out for 30 mins before re-inserting and setting up the phone once again.
So far it seems to be fixed and showing correct battery %.

Almighty1 said:
739
Click to expand...
Click to collapse
Would you mind sending me a list of all your installed apps using this app or a similar one?https://play.google.com/store/apps/details?id=com.projectsexception.myapplist

All the usual stock LG Apps.
Plus :
Busybox Paid
Faster Fix
Google calendar
Hsbc
My o2
O2 priority
You View
Ebay
Titanium Backup Paid
F-Droid
Antutu
GPS Yest
AdAway
BuildProp Editor
CPU-Z
Super User Pro

android404 said:
Would you mind sending me a list of all your installed apps using this app or a similar one?https://play.google.com/store/apps/details?id=com.projectsexception.myapplist
Click to expand...
Click to collapse
Sure, see attached.... Please note that I am including the system apps in the app count as this is what's reported by Titanium Backup *root. I was wrong, I seem to still be getting the stuck battery percentage indicator which can happen at 73/74% or even 97%.

It seems the stuck battery charging % problem came back when I changed the brightness to 100% Auto but went away when I changed it to 0% Auto. I had the problem at 38% Auto too.

Is there any workaround? I just flashed my LG G4 from 10a to 10e and Rooted it. And It happened exact the same.
After a reboot I didn't have Service IMEI Null . This happened twice in a row, after that it magically resolved and now I have Service and IMEI... But after some reboots I started noticing that LED green turned on and the 80% Stuck Battery....

Im experiencing the same issue battery stuck at 80% and green led stuck on. Issue went away however battery life was appallingly bad, went from 1.5 days battery life to struggling to last a day. Battery stuck at 80% has come back today.
I have tried factory reset, upgrading from 10c to 10e.

i'm having the same problem: battery level stuck at 80%, network set to 3G but not actually connecting, and the inability to charge the battery when it is in the phone - even though it says "charging" the percentage kept dropping (tried different chargers, cables, batteries, and even wireless charger - i can only charge using a separate charger). the battery not charging started about a week ago. the 80%/3G issue started this morning.
no root or any other mods, very few apps installed. i've had the phone about 6 months. verizon. 13B. 5.1.
i did wake up the other day to a frozen "firmware update" screen, but it has not come back, and i've checked for updates (to 6.0 maybe) with no success. this "firmware" screen was after the battery stopped charging, but before the 80% problem. i had to pull the battery after it sat there a few hours (it said "don't disconnect USB" even though USB was never connected, and there was a progress bar at 0%).
UPDATE: this thing may be falling apart in front of my eyes. now my service is disabled and I have no network connection showing up at all.

zeiss74 said:
i'm having the same problem: battery level stuck at 80%, network set to 3G but not actually connecting, and the inability to charge the battery when it is in the phone - even though it says "charging" the percentage kept dropping (tried different chargers, cables, batteries, and even wireless charger - i can only charge using a separate charger). the battery not charging started about a week ago. the 80%/3G issue started this morning.
no root or any other mods, very few apps installed. i've had the phone about 6 months. verizon. 13B. 5.1.
i did wake up the other day to a frozen "firmware update" screen, but it has not come back, and i've checked for updates (to 6.0 maybe) with no success. this "firmware" screen was after the battery stopped charging, but before the 80% problem. i had to pull the battery after it sat there a few hours (it said "don't disconnect USB" even though USB was never connected, and there was a progress bar at 0%).
UPDATE: this thing may be falling apart in front of my eyes. now my service is disabled and I have no network connection showing up at all.
Click to expand...
Click to collapse
Try taking the SD card out, if that doesn't work take the sim card out and then back in. That normally gets the service working again for me.
I had this same issue and sent it back to the supplier, they than forwarded it onto LG who couldn't find any issue with it. Im now waiting for it to be sent back to me.

Are you using a 3rd party (non-OEM) battery by any chance? I ask because I had the same issue occasionally when using a non-LG battery. It would fix itself after a few reboots or by installing the LG battery that came with the phone. I truly believe based on my experience, and others (there is another thread related to this exact problem) that the issue is purely battery related. Even the service disabled symptom.

rick09 said:
Are you using a 3rd party (non-OEM) battery by any chance? I ask because I had the same issue occasionally when using a non-LG battery. It would fix itself after a few reboots or by installing the LG battery that came with the phone. I truly believe based on my experience, and others (there is another thread related to this exact problem) that the issue is purely battery related. Even the service disabled symptom.
Click to expand...
Click to collapse
I don't have a 3rd party battery so I don't think that's my issue

OEM battery for me. I did remove SD card, and reseated the SIM: no help.
This is my current work around: Turn off phone. Charge battery to 100% with phone off (overnight). Turn phone on.
It seems to charge fine (and have accurate %) when the phone is off. Then it powers up with accurate battery percentage and 4G coverage. Note, I've only tried this twice, but it worked both times.

I'm having the same issue. Battery stuck at 80% and green constant notification light. Not rooted BTW.
I assume LG will investigate the issue while I am stuck with no phone for weeks.
I should have never bought a non nexus phone...

Note 10+ warm to the touch

I've had my Note 10+ since launch and it's been amazing. Recently the phone has been getting warm, nothing unbearable though. I have tried various things such as booting into safe mode to see if there any rouge apps. I have also tried wipe cache partition but it still exhibits the same warm feeling. Never had this issue before. My last resort will be doing a factory reset. If anyone can give me ideas that would be great.

Best thing to do would prob be send it to samsung or your network

liggerz87 said:
Best thing to do would prob be send it to samsung or your network
Click to expand...
Click to collapse
I was thinking about doing that, but that would be my last resort after a factory reset

Any other suggestions?

That's all I could think of sorry

If you use Android Auto it will turn the screen on when it connects through Bluetooth. If you have it plugged in it isn't a problem but if you are in the Car when it connects to the Bluetooth it will automatically activate and the screen will stay on even in your Pocket. You have to manually exit it if it starts and you don't want it to.

OP does not report battery states when phone getting hot (does battery discharges fast?). Also not clear in what state phone gets hot (in use, while charging, in idle state?).
Getting warm relates to use of energy => battery fast discharging or battery fast charging.
Check if there are apps using a lot of power, maybe even in background, they may be the cause. Remove or limit use of those apps.
If no apps are producing the heat, then it could be hardware issue: return phone checked by Samsung or service centre.
Upgrade to Android 10 may be good moment to do factory reset, and see from there...